Restaurant Manager
Smashburger job in Dallas, TX
SMASHBURGER
Restaurant Manager
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Quarterly Bonus
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Paid time off - vacation and sick*
Medical, Dental and Vision Options*
401K match (21 and older)
Flexible schedules in a fun, family friendly, team environment
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
*Eligibility based off of time in position and average hours worked
*Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Restaurant Manager Responsibilities
Reporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:
Manage the performance of multiple Shift Leaders (SL) and Employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
Reward and recognize employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage FSC operational standards daily
Manage the guest experience metrics (NPS and OSAT)
Ensure all food safety standards are followed and in compliance with all local health departments
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Support routine management communication
Follow COGS management procedures for food ordering and inventory
Follow and ensures company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed
Manage local store marketing programs as assigned
Restaurant Manager Requirements
1-2 years of Manager experience in restaurants
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high and low temperatures
**All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
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Assistant Manager- Dallas, TX
Smashburger | Texas job in Dallas, TX
Job Description
SMASHBURGER
Restaurant Manager
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Quarterly Bonus
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Paid time off - vacation and sick*
Medical, Dental and Vision Options*
401K match (21 and older)
Flexible schedules in a fun, family friendly, team environment
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
*Eligibility based off of time in position and average hours worked
*Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Restaurant Manager Responsibilities
Reporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:
Manage the performance of multiple Shift Leaders (SL) and Employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
Reward and recognize employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage FSC operational standards daily
Manage the guest experience metrics (NPS and OSAT)
Ensure all food safety standards are followed and in compliance with all local health departments
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Support routine management communication
Follow COGS management procedures for food ordering and inventory
Follow and ensures company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed
Manage local store marketing programs as assigned
Restaurant Manager Requirements
1-2 years of Manager experience in restaurants
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high and low temperatures
**All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
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We use eVerify to confirm U.S. Employment eligibility.
Job Purpose: To share the love of our brands, consistently provide genuine hospitality to our Guests, and uphold the restaurant's high standards of service while actively contributing to the operation each and every shift. Promotes services, answers inquiries, greets Guests, and handles cash and sales transactions in the restaurant. Job Responsibilities:
Greet all Guests entering the building, opening the door when possible, and providing genuine hospitality with a smile.
Maintain great attitude with focus on Guest satisfaction.
Managing the payment processes for all Guests ensuring accurate payments at a consistent pace.
Answering the phone and directing phone inquiries to the correct location.
Maintains cleanliness of entrance, walkways, windows, doors, and takeout areas.
Be a team player, including offering and asking for help, seating Guests, running good, bussing tables, and taking initiative to help other departments when needed.
Go beyond industry service standards by giving high energy, engaging service to create a wow experience for all Guests.
Commitment to deliver a unique and memorable Guest experience while providing attentive service and delivering food and beverages in a timely manner.
Share the love of all FRG Brands.
Anticipate the Guests' needs and wants and accommodates special requests.
Assist management by informing them of maintenance problems, safety concerns, low supply inventory levels, and Guest issues.
Helps resolve Guest complaints by using the BLAST Guest Recovery Model.
Assist in the cleanliness and upkeep of the restaurant.
Other duties as assigned.
Qualifications:
High school diploma or GED equivalent
Must be a certified Food Handler in respective state and TABC certified
Must have reliable transportation
Must be 16 years of age or older.
Must be fluent in English
Ability to prioritize and balance multiple tasks simultaneously
Ability to cope with pressure, multiple deadlines, and working under pressure
Ability to work effectively and cooperatively with fellow Team Members
Excellent oral and written communication skills
Possess the ability to motivate and maintain effective working relationships with all Team Members
Bartender Job Description
The bartender will be responsible for preparing and serving alcoholic and non-alcoholic beverages to customers. They will also be responsible for maintaining a clean and organized bar area, handling cash and credit card transactions, and ensuring customer satisfaction.
Key Responsibilities
Prepare and serve drinks to customers
Maintain a clean and organized bar area
Handle cash and credit card transactions
Ensure customer satisfaction
Check identification to verify legal drinking age
Assist with inventory management and ordering supplies
Adhere to all safety and sanitation regulations
Skills and Qualifications
Flexible
Friendly
Multi-tasking
Excellent communication skills
Ability to work in a fast-paced environment
Knowledge of drink recipes and mixing techniques
Ability to handle cash and credit card transactions
Attention to detail
Ability to work well in a team
Team Member
McKinney, TX job
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
This job is posted via Workstream
Team Member
Sunnyvale, TX job
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
This job is posted via Workstream
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Hourly Key Manager
Dallas, TX job
Job Description: Hourly Key Manager Location:
2615 Commerce St, Dallas, TX 75226, Dallas, TX, 75226
Skills Required:
Flexible
Reliable
Organized
Leadership Skills
Job Responsibilities:
The Hourly Key Manager will be responsible for overseeing daily operations at the specified location. This includes managing staff, ensuring customer satisfaction, and maintaining a clean and organized store environment. The Key Manager will also be responsible for opening and closing the store, handling cash transactions, and resolving any customer issues that may arise.
Qualifications:
Prior retail or management experience preferred
Strong communication and interpersonal skills
Ability to work flexible hours, including evenings and weekends
Proven leadership abilities
Team Member
Terrell, TX job
Freddy's is now hiring cooks and cashiers to join our fun & friendly restaurant crew! On-the-job training is provided. Cooks prepare and cook food according to brand standards. Cashiers take orders, process payments, and provide customer service to our guests. Freddy's is a stable AND growing company, schedule your interview now!
This position comes with some AWESOME perks!
Pay raises every 90 days!
Shoes for Crews! Order discounted slip-resistant shoes
Flexibility in work schedule
Next Day Pay available
Employee referral bonus potential, we pay you $200 per referral
Opportunities to cross-train
Career advancement into a Trainer or Supervisor position
Scholarship opportunities available for eligible employees
401(k) company-matched retirement plan for employees 21 and older
Qualifications:
Must be at least 16 years of age
Must be able to work in a team environment
Must be able to lift 30 lbs.
Able to provide excellent guest service
Must be willing to undergo a background check if you're 18 or older
Additional Information:
We are an Equal Opportunity Employer. All of your information will be kept confidential according to EEO guidelines.
If you can provide exceptional service and take pride in the work you do, don't waste any time and apply today! We are looking forward to having you join our restaurant team.
Benefits
Flexible schedule
401(k)
401(k) matching
Referral program
Job Purpose: To share the love of our brands by cooking and assembling dishes according to brand standards and uphold the restaurant's high quality standards while actively contributing to the operation each and every shift. Job Responsibilities:
Prepare a variety of meats, seafood, poultry, vegetables and other food items in broilers, ovens, grills, fryers, and a variety of other kitchen equipment according to brand recipe standards.
Stocks and maintains sufficient levels of food products, based on rate of sale, at line stations to assure a smooth service period.
Portions food products prior to cooking according to standard portion sizes and recipe specifications.
Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
Follows proper plate presentation and garnish set up for all dishes.
Handles, stores, labels, and rotates all products properly.
Assists in food prep assignments during off-peak periods as needed.
Closes the kitchen properly and follows the closing checklist for kitchen station. Assists others in closing the kitchen.
Maintain a safe working environment and adhere to all local, state, and federal safety laws as well as Company safety policies.
Understand safe food and equipment handling
Understands and follows all BOH standards for safety and cleanliness.
Report any unsafe working conditions or problems to Management.
Ensure all dishes, cookware, equipment, and supplies are clean, sanitized, and organized.
Be a team player.
Share the love of all FRG Brands.
Assist in the cleanliness and upkeep of the restaurant.
Complete and set-ups, side work, and/or closing duties assigned.
Ensure safe food handling and general restaurant safety for Guests and Team Members.
Qualifications:
Must be a certified Food Handler in respective state
Must be able to work in hot, wet, humid, and loud environments for long periods of time
Must be able to work in a standing position for long periods of time (up to 8 hours)
Must be able to safely lift bags, cases, and stacks (up to 40 pounds) many times per shift.
Must have reliable transportation.
Must be at least 17 years of age.
Ability to prioritize and balance multiple tasks simultaneously
Ability to work effectively and cooperatively with fellow Team Members
Possess the ability to maintain effective working relationships with all Team Members
Hourly Shift Coordinator
Plano, TX job
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
Summary Of Essential Duties And Responsibilities::
Profitability
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
Guest
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
Operations
Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during the shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
Qualifications And Skills::
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
This job is posted via Workstream
Job Purpose: To share the love of our brands by providing clean, safe cookware and service ware and uphold the restaurant's high quality standards while actively contributing to the operation each and every shift. Job Responsibilities:
Maintain a safe working environment and adhere to all local, state, and federal safety laws as well as Company safety policies.
Understand safe food and equipment handling
Understands and follows all BOH standards for safety and cleanliness.
Report any unsafe working conditions or problems to Management.
Ensure all dishes, cookware, equipment, and supplies are clean, sanitized, and organized.
Be a team player.
Share the love of all FRG Brands.
Know restaurant's food and beverage selections, how to sell these items, and the ability to answer Guests' questions regarding items.
Assist in the cleanliness and upkeep of the restaurant.
Complete and set-ups, side work, and/or closing duties assigned.
Ensure safe food handling and general restaurant safety for Guests and Team Members.
Qualifications:
Must be a certified Food Handler in respective state
Must be able to work in hot, wet, humid, and loud environments for long periods of time
Must be able to work in a standing position for long periods of time (up to 8 hours)
Must be able to safely lift bags, cases, and stacks (up to 40 pounds) many times per shift.
Must have reliable transportation.
Must be at least 17 years of age.
Ability to prioritize and balance multiple tasks simultaneously
Ability to work effectively and cooperatively with fellow Team Members
Possess the ability to maintain effective working relationships with all Team Members
Team Member
Kaufman, TX job
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
This job is posted via Workstream
Shift Lead
Mansfield, TX job
Job Purpose: Supports and directs the Management Team in running successful shifts, leading hourly Team Members through role-model leadership of the Company's Core Values. Job Responsibilities:
Supervises restaurant operations by directing and coordinating activities consistent with established goals, objectives, and policies.
Promotes and complies with implemented programs to ensure attainment of business plan for growth and profit.
Provides direction and structure for hourly Team Members based off General Manager guidelines.
Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.
Follows and promotes all operational goals and follow-up plans set forth by the General Manager.
Ensures Guests receive fresh, high quality food and outstanding service according to brand standards.
Ensures shifts run smoothly with all Guests receiving a wow experience.
Other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be high performing Team Member who has a history of leading by example.
Ability to prioritize and balance multiple tasks simultaneously
Ability to cope with pressure and work under pressure
Ability to work effectively and cooperatively with fellow Team Members
Excellent oral communication skills
Possess the ability to motivate and maintain effective working relationships with all Team Members
Dishwashers
Fort Worth, TX job
Dishwasher Range: $12.52-$15.12 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Dishwasher: You'll be responsible for maintaining a clean kitchen and properly washing and sorting dishes. You may also be involved in food prep to keep the heart of house engine running and will keep Guests worry-free by adhering to safe food handling and cleanliness rules. This role is a great starting point for future opportunities in other positions. In addition to base pay you'll also receive a free meal each shift.
Must be 17 or older.
The role is also eligible to enjoy:
* Flexible work schedules
* 50% discount on Red Robin food and 25% for your family
* Referral bonuses for bringing new members to our team
* Additional compensation and benefits that are listed below
* Excellent opportunities to grow with us!
Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.
Legal Disclosures
Pay Range (Base Pay): Pay range disclosed above.
Other Types of Compensation:
Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).
Health Insurance: Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).
Retirement Benefits: 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).
Paid Time Off: 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).
Application Window: Red Robin accepts applications on an ongoing basis.
Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.
We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!
Auto-ApplyGeneral Manager
Sunnyvale, TX job
Requirements
Leadership & Communication -
Ensures that all Company Standard Operation Procedures are followed
Teaches & practices Freddy's standards of quality, timeliness, and service
Maintains an environment of open communication, positive attitudes, and trust-based relationships with all personnel
Ensures that Customer Satisfaction is the highest priority for all employees
Consistently lives “hospitality” in every instance
Leads by example - maintains professional image, appearance, and language
Financial Performance-
Conduct daily labor analysis to achieve target labor percentage
Ensures quality control standards and procedures are strictly enforced
Ensures all standardized portion control guidelines are followed and maintained
Monitor sales trends, develop forecasts, and make effective decisions to control the key cost of sales and labor
Maximize productivity without compromising quality standards
Health & Safety-
Ensure full restaurant compliance with all health department regulations
Immediately address critical violations on self-inspections, health department inspection reports and provide corrective action to prevent repeat violations
Ensure that inspections are conducted, and correct on-going issues
Other Responsibilities-
Must enthusiastically meet guests needs, special requests and resolve guest complaints/concerns with the commitment to satisfy them
Review and approve all schedules and forecasts
Coordinate opening/ closing activities in a timely and safe manner
Complete all operational checklists daily
Ensure that all cash handling procedures are followed
Ensure all paperwork and administrative forms are completed correctly and turned in in a timely manner
Resolve conflicts and improve team members performance issues in a constructive manner and according to policies
Must have experience in Microsoft Office, Excel, Word, and Internet
Physical Requirements: (including but not limited to)
Ability to stand and walk 10 hours/day
Ability to continuously reach, bend, lift, carry and stoop
Ability to freely access all areas of the restaurant
Ability to move or handle items weighing 0-75lbs
Ability to work varied hours/days to oversee store operation
Job Purpose: To share the love of our brands, consistently provide genuine hospitality to our Guests, and uphold the restaurant's high standards of service while actively contributing to the operation each and every shift. Promotes services, answers inquiries, greets Guests, and handles cash and sales transactions in the restaurant. Job Responsibilities:
Greet all Guests entering the building, opening the door when possible, and providing genuine hospitality with a smile.
Maintain great attitude with focus on Guest satisfaction.
Managing the payment processes for all Guests ensuring accurate payments at a consistent pace.
Answering the phone and directing phone inquiries to the correct location.
Maintains cleanliness of entrance, walkways, windows, doors, and takeout areas.
Be a team player, including offering and asking for help, seating Guests, running good, bussing tables, and taking initiative to help other departments when needed.
Go beyond industry service standards by giving high energy, engaging service to create a wow experience for all Guests.
Commitment to deliver a unique and memorable Guest experience while providing attentive service and delivering food and beverages in a timely manner.
Share the love of all FRG Brands.
Anticipate the Guests' needs and wants and accommodates special requests.
Assist management by informing them of maintenance problems, safety concerns, low supply inventory levels, and Guest issues.
Helps resolve Guest complaints by using the BLAST Guest Recovery Model.
Assist in the cleanliness and upkeep of the restaurant.
Other duties as assigned.
Qualifications:
High school diploma or GED equivalent
Must be a certified Food Handler in respective state and TABC certified
Must have reliable transportation
Must be 16 years of age or older.
Must be fluent in English
Ability to prioritize and balance multiple tasks simultaneously
Ability to cope with pressure, multiple deadlines, and working under pressure
Ability to work effectively and cooperatively with fellow Team Members
Excellent oral and written communication skills
Possess the ability to motivate and maintain effective working relationships with all Team Members
Host Range: $11.27-$13.58 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be responsible for providing a great first impression by displaying a friendly demeanor and escorting Guests to tables. You will also take reservations with a wait list when necessary. This role is a part of the Front of House service team so, great customer service skills are a must.
Must be 17 or older.
The role is also eligible to enjoy:
* Flexible work schedules
* 50% discount on Red Robin food and 25% for your family
* Referral bonuses for bringing new members to our team
* Additional compensation and benefits that are listed below
* Excellent opportunities to grow with us!
Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.
Legal Disclosures
Pay Range (Base Pay): Pay range disclosed above.
Other Types of Compensation:
Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).
Health Insurance: Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).
Retirement Benefits: 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).
Paid Time Off: 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).
Application Window: Red Robin accepts applications on an ongoing basis.
Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.
We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!
Auto-ApplyTeam Member
Terrell, TX job
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
This job is posted via Workstream
Grill/Fry Cook
Arlington, TX job
Job Purpose: To share the love of our brands by cooking and assembling dishes according to brand standards and uphold the restaurant's high quality standards while actively contributing to the operation each and every shift. Job Responsibilities:
Prepare a variety of meats, seafood, poultry, vegetables and other food items in broilers, ovens, grills, fryers, and a variety of other kitchen equipment according to brand recipe standards.
Stocks and maintains sufficient levels of food products, based on rate of sale, at line stations to assure a smooth service period.
Portions food products prior to cooking according to standard portion sizes and recipe specifications.
Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
Follows proper plate presentation and garnish set up for all dishes.
Handles, stores, labels, and rotates all products properly.
Assists in food prep assignments during off-peak periods as needed.
Closes the kitchen properly and follows the closing checklist for kitchen station. Assists others in closing the kitchen.
Understand safe food and equipment handling
Report any unsafe working conditions or problems to Management.
Ensure all dishes, cookware, equipment, and supplies are clean, sanitized, and organized.
Be a team player.
Assist in the cleanliness and upkeep of the restaurant.
Complete and set-ups, side work, and/or closing duties assigned.
Ensure safe food handling and general restaurant safety for Guests and Team Members.
Qualifications:
Must be a certified Food Handler in respective state
Must be able to work in hot, wet, humid, and loud environments for long periods of time
Must be able to work in a standing position for long periods of time (up to 8 hours)
Must be able to safely lift bags, cases, and stacks (up to 40 pounds) many times per shift.
Must have reliable transportation.
Must be at least 17 years of age.
Ability to prioritize and balance multiple tasks simultaneously
Ability to work effectively and cooperatively with fellow Team Members
Possess the ability to maintain effective working relationships with all Team Members
Bartender
Arlington, TX job
Job Purpose: To share the love of our brands, consistently provide genuine hospitality to our Guests, and uphold the restaurant's high standards of service and alcohol safety while actively contributing to the operation each and every shift. Job Responsibilities:
Provide genuine hospitality with a smile.
Maintain great attitude with focus on Guest satisfaction.
Be a team player, including offering and asking for help, seating Guests, running good, bussing tables, and taking initiative to help other departments when needed.
Go beyond industry service standards by giving high energy, engaging service to create a wow experience for all Guests.
Commitment to deliver a unique and memorable Guest experience while providing attentive service and delivering food and beverages in a timely manner.
Share the love of all FRG Brands.
Know restaurant's food and beverage selections, how to sell these items, and the ability to answer Guests' questions regarding items.
Greet Guests, present menus, and explain specials and promotions.
Accommodate Guests' time restrictions by reading the Guest and adapting service style to their pace and interaction requirements.
Anticipate the Guests' needs and wants and accommodates special requests.
Take accurate food and beverage orders, inputting correctly into the POS system, and delivering camera-ready quality food - every shift, every Guest.
Create drinks according to brand specifications, serving only quality drinks.
Follows all legal and Company alcohol service requirements.
Act as a final quality check on food and beverages before they are served.
Assists Servers in bar related questions, offerings, and serving techniques.
Assist management by informing them of maintenance problems, safety concerns, low supply inventory levels, and Guest issues.
Helps resolve Guest complaints by using the BLAST Guest Recovery Model.
Assist in the cleanliness and upkeep of the restaurant.
Complete and set-ups, side work, and/or closing duties assigned.
Ensure safe food handling and general restaurant safety for Guests and Team Members.
Qualifications:
Proven experience as a server in a full-service dining establishment
High school diploma or GED equivalent
Must be a certified Food Handler in respective state and TABC certified
Must be 18 years of age or older and have reliable transportation
Ability to prioritize and balance multiple tasks simultaneously
Ability to cope with pressure, multiple deadlines, and working under pressure
Ability to work effectively and cooperatively with fellow Team Members
Excellent oral and written communication skills Possess the ability to motivate and maintain effective working relationships with all Team Members