Data Entry Product Support - No Experience
Work from home job in Saint Albans, VT
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Customs Brokerage Coordinator - 2nd Shift
Work from home job in Champlain, NY
Location: This is role is hybrid out of our Champlain, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy.
Work Schedule: Monday through Friday, 3 PM - 11:30 PM ET.
Overview:
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customer service.
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs.
Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
Resolve banking and letter of credit problems.
Advise customers on payment terms.
Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
Resolve billing issues, coordinate post entry activity on customer's behalf.
Complete accurate data input or corrections into computer files.
Perform route cause analysis as directed by the Account Administrator.
Coordinate post-entry activities on the customer's behalf.
Manage the entry verification process.
Access clients systems (external systems) as necessary.
Correspond with business partners in various mediums to include written, phone or e-mail.
Produce operational trend reports.
Keep business partners apprised of the exception process.
Pre alerts - receive and respond as needed per customer SOP.
Maintain general knowledge of FedEx products and services.
Interact with customers, internal staff/departments and management of all levels.
Develop and maintain a strong relationship with customer's front-line personnel.
Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Performs other duties as assigned.
Experience:
HS Diploma or GED required.
6 months of brokerage or transportation experience and/or customer service experience preferred.
MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
Excellent communication skills, verbal and written.
Organizational Skills. Inter-personal skills. Problem solving Skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system.
Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.
Paid Training Provided.
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: 16.50 -23.33 HR
Additional Details:
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
Enterprise Customer Success Manager
Work from home job in Georgia, VT
Who Connecteam is:
Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce-the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.
Enterprise Customer Success Manager
What's the job?
The Enterprise Customer Success Manager is responsible for overseeing Connecteam's Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.
Your main responsibilities will include
Develop and execute customer success plans based on their main desired business outcomes
Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
Consult with customers to help them solve problems and achieve their goals
Analyze data to track customer progress and identify areas for improvement
Stay up-to-date on industry trends and best practices
Work collaboratively with other departments and teams to ensure customer success
Work with customers to create new use cases/success stories
Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
Which qualifications you'll need:
Experience in B2B SaaS - 2 years of experience MUST
Customer-facing experience
Superb written and verbal communication skills
Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
Experience in helping customers deploy and see the value of the products they have purchased.
Experience in building relationships with senior business & platform stakeholders.
A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
Advantage- Experience working in a global team, for an international company
Advantage:
Experience working in an international, remote-first SaaS company
Background in HR Tech, Workforce Management, or related industries
Hiring process with us:
At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.
Benefits:
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days.
401(k)
Salary range: 100-120K
We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
Joining Connecteam Is The Smart Move:
We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family!
Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.
Together we will shape the future of work!
Our privacy policy
Auto-ApplyLeadership Role While Working from Anywhere
Work from home job in Milton, VT
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.
Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role.
Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance.
If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us!
*All interviews will be conducted via Zoom video conferencing
Auto-ApplyLicensed Life Insurance Agent - Remote Position with Growth
Work from home job in Colchester, VT
Licensed Life Insurance Agents Only We are seeking licensed life insurance agents who want predictable leads, strong commissions, and a modern environment where your effort actually pays off. We Provide:• 100% remote environment• No cold calling - we handle the marketing• A modern, tech-enhanced sales process• Strong income opportunities with immediate payouts• Leadership and team-building options
Qualifications:• Valid life insurance license• Strong work-ethic and communications skills• Willingness to learn new systems
If you want more support and more opportunity, apply today!
*All interviews will be conducted via Zoom video conferencing
Auto-ApplyHome Efficiency Advocate (GA)
Work from home job in Georgia, VT
About Tetra
Tetra is a clean energy company helping homeowners upgrade to efficient, all-electric heating and cooling systems. We partner with major retailers like Lowe's to make energy efficiency simple, affordable, and accessible for everyone.
Our process is fully virtual - customers learn about efficiency upgrades in-store, and Tetra's online team handles the consultation, system design, and installation support.
About the Role
We're looking for energetic, sales-minded Home Efficiency Advocates to represent Tetra inside Lowe's retail stores. You'll engage customers in the HVAC and appliance sections, educate them on modern heat pump technology, and introduce them to Tetra's virtual home efficiency process.
All follow-ups and consultations are handled by Tetra's virtual specialists - your focus is on connecting with customers and driving interest in the program.
You'll be employed directly by Tetra, not Lowe's, but you'll represent both brands in-store.
What You'll Do
Proactively engage Lowe's customers in the HVAC and appliance areas.
Educate homeowners about energy-efficient heating and cooling options.
Explain how Tetra's virtual home efficiency process works.
Capture basic customer details and schedule virtual follow-ups.
Maintain a professional presence and meet daily/weekly sales goals.
What We're Looking For
Proven sales experience - retail, in-store, door-to-door, telemarketing, or consultative selling background strongly preferred.
Confident communicator who enjoys talking with new people.
Self-motivated and goal-oriented with a positive attitude.
Reliable, professional, and team-focused.
HVAC or home improvement knowledge is a plus (not required).
Compensation & Benefits
Hourly base pay plus commission for each qualified appointment.
On target earnings $60,000.
Paid training on HVAC systems, customer engagement, and energy efficiency.
Flexible scheduling (weekend availability preferred).
Growth opportunities within Tetra's expanding clean energy team.
Why Join Tetra
Join a fast-growing company at the forefront of home energy transformation. As a Tetra Home Efficiency Advocate, you'll help homeowners save money and energy - while building a rewarding career in clean technology sales.
Auto-ApplyHealthy Families New York Intern (Hybrid Flexibility)
Work from home job in Plattsburgh, NY
is available upon request La version de esta posicion esta disponible en Español si es requerida
Your role at BHSN: Behavioral Health Services North (BHSN) is seeking a motivated and compassionate individual to join our Healthy Families New York (HFNY) program as an Unpaid Intern. This internship provides hands-on experience in supporting families, promoting child health and development, and learning evidence-based home visiting practices under the guidance of experienced HFNY staff.
Work schedule: Monday-Friday 8:30am to 4:30pm with some flexibility needed on weekends or evenings (Not on a regular basis)
What you will do:
Observe and assist in home visits and family support activities.
Support documentation and data entry in compliance with HFNY program standards.
Participate in team meetings, trainings, and program development initiatives.
Assist with outreach, engagement, and resource coordination for families.
Gain exposure to public health, child development, and family support practices.
Participate in every event for families, supporting the team in the planning and delivery of activities
Have weekly supervision sessions
What we are looking for:
Current enrollment in a relevant degree program (e.g., Social Work, Human Services, Public Health, Psychology, or related field).
Strong interpersonal skills and a desire to work with families in diverse communities.
Professionalism, reliability, and the ability to maintain confidentiality.
Willingness to learn and follow program protocols.
Self-Starter, motivated and able to complete tasks in a timely manner
What's in it for you:
Hands-on experience in a nationally recognized family support program.
Mentorship from experienced HFNY staff.
Networking and professional development opportunities in behavioral health and family services.
Experience to strengthen future career or graduate school applications.
Additional Information:
This is an unpaid internship; academic credit may be arranged depending on your institution.
Flexible schedule with a commitment of at least 32 hours per week.
Location: 22 US Oval Suite 45. Plattsburgh, NY. Home visitors travel to various locations in the community
Behavioral Health Services North (BHSN) is committed to providing equitable opportunities and a welcoming environment for all interns.
EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity and Inclusion in its hiring and employment practices, so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status
or any other factor prohibited by law.
Senior Manager, MS365 Adoption and Enablement (Hybrid Work Schedule)
Work from home job in Plattsburgh, NY
at Parts Town
Senior Manager, Digital Workplace and Enablement
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
As our Senior Manager, Digital Workplace & Enablement, you will lead the modernization of Parts Town's digital workplace, with a focus on Microsoft 365 tenant convergence, Copilot adoption and training, and personal workflow automation.
This role will sit within the Technology Office, ensuring Copilot, automation, and workplace tools are treated as products with measurable business outcomes, while maintaining a dotted-line partnership to Global Infra & Services for platform administration, security, and compliance.
By balancing technical platform ownership with business-focused evangelism and adoption, you will lead and simplify collaboration across divisions, embed AI-driven productivity tools from 365, and unlock capacity for team members productivity & innovation across all Divisions of Parts Town.
A Typical Day
Microsoft 365 Tenant Convergence & Governance
Lead the strategic convergence of multiple Microsoft 365 tenants into a unified, seamless user experience across divisions.
Partner with Infra & Security to align identity, access, compliance, and DR standards during migration.
Establish governance guardrails balancing enterprise standards with divisional flexibility.
Oversee lifecycle management of M365 tools (Teams, SharePoint, Exchange, OneDrive, Power Platform).
Copilot Product Ownership & Evangelism
Act as product owner for Microsoft Copilot, defining roadmap, use cases, and adoption strategies.
Partner with divisional technology leaders to embed Copilot into workflows across Commercial, Supply Chain, and ERP functions.
Serve as evangelist and change agent, demonstrating how Copilot drives efficiency, customer outcomes, and decision-making.
Define KPIs and dashboards to measure adoption, value creation, and productivity impact.
Automation & Workflow Optimization
Build environment to enable and scale personal and lightweight automation / AI solutions using Copilot Studio, Agents, Power Automate, Power Apps, and AI-driven integrations to drive productivity.
Identify high-value opportunities to eliminate manual work and streamline processes across divisions and liase with AI Council for submission when outside purview of 365 capabilities.
Ensure automation aligns with governance, compliance, and enterprise integration frameworks.
Change Management & Adoption
Partner with divisional business technology leaders to drive end-user adoption and change readiness.
Deliver training, communication, and best practices to accelerate adoption of new tools.
Become a custodian and proactive voice in the building of a citizen developers community to foster collaboration and learning.
Create a feedback loop with Divisional leaders to continuously refine digital workplace solutions.
Team Leadership
Lead a small team (2-3 specialists) focused on M365 administration, tenant convergence execution, and automation across Divisions
Provide hands-on support and mentorship in product management, automation, and adoption.
Build external partnerships with Microsoft and key vendors to maximize platform value.
To Land This Opportunity
You have 5-7 years of experience in M365 administration, digital workplace platforms, or IT product ownership.
You are a Guru of M365 tenant migration/convergence projects and identity/access management.
You are expert with Power Platform, workflow automation, and AI enablement - you roll off the sleeves and keep your hands on!
You have a strong product mindset with a track record of driving adoption, change management, and business productivity outcomes - challenges don't define you, but shape!
You have outstanding cross-division stakeholder engagement and communication skills.
You're an all-star communicator and are proficient in English (both written and verbal)
You have a quality, high-speed internet connection at home.
About Your Future Team
Our IT team's favorite pastimes include corny jokes, bowling, pool, and good pizza. They like vehicles that go really fast, Harry Potter, and coffee…a lot (they'll hear you out on whether Dunkin or Starbucks gets your vote).
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $114,326.70 - 160,864.39 salary which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish
Auto-ApplyCustoms Brokerage Coordinator - 2nd Shift
Work from home job in Champlain, NY
Location: This is role is hybrid out of our Champlain, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy. Work Schedule: Monday through Friday, 3 PM - 11:30 PM ET. * To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
* Provide impeccable customer service.
* Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs.
* Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
* Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
* Resolve banking and letter of credit problems.
* Advise customers on payment terms.
* Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
* Resolve billing issues, coordinate post entry activity on customer's behalf.
* Complete accurate data input or corrections into computer files.
* Perform route cause analysis as directed by the Account Administrator.
* Coordinate post-entry activities on the customer's behalf.
* Manage the entry verification process.
* Access clients systems (external systems) as necessary.
* Correspond with business partners in various mediums to include written, phone or e-mail.
* Produce operational trend reports.
* Keep business partners apprised of the exception process.
* Pre alerts - receive and respond as needed per customer SOP.
* Maintain general knowledge of FedEx products and services.
* Interact with customers, internal staff/departments and management of all levels.
* Develop and maintain a strong relationship with customer's front-line personnel.
* Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Performs other duties as assigned.
Experience:
* HS Diploma or GED required.
* 6 months of brokerage or transportation experience and/or customer service experience preferred.
* MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
* Excellent communication skills, verbal and written.
* Organizational Skills. Inter-personal skills. Problem solving Skills.
* Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
* Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system.
* Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.
* Paid Training Provided.
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: 16.50 -23.33 HR
Additional Details:
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
* Know Your Rights
* Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
Regional Marketing Manager MSP
Work from home job in Georgia, VT
Description NinjaOne is seeking a standout MSP Regional Marketing Manager to drive demand generation, awareness, and partner marketing efforts within our Managed Service Provider (MSP) segment across North America. In this role, you'll work closely with MSP sales, business development, partner teams, and the broader marketing organization to develop high-impact, relationship-first programs that deepen trust, showcase long-term value, and position NinjaOne as a strategic partner. This is a high-visibility, growth-critical role for a marketer who thrives in fast-paced environments, understands the nuances of MSP go-to-market, and brings a strategic, data-driven mindset to everything they do. You'll help shape how NinjaOne shows up in the MSP space, and play a key role in driving adoption, engagement, and pipeline across one of our most important customer segments. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA & WA.Preference/Priority will be given to candidates based in Austin, TX or Tampa, FL or those willing to relocate unassisted. What You'll Be Doing
Develop and execute regional marketing plans tailored to the MSP ecosystem in close collaboration with sales, product marketing, business development, and community teams. Align programs to quarterly goals and key personas across technical and business decision-makers.
Design and run integrated campaigns across multiple channels including account-based marketing, field events, direct mail, webinars, email nurtures, and community activations, with a strong focus on demand generation and strategic value positioning.
Own the full lifecycle of regional programs from planning to execution and performance reporting. Manage logistics, vendor relationships, budgets, and lead flow coordination with the SDR team via Salesloft.
Lead field initiatives such as roadshows, peer group activations, third-party sponsorships, and executive-level experiences. Execute high-quality events with 100+ attendees and ensure seamless delivery across complex programs.
Drive co-marketing efforts with top MSP partners by building joint plans, leading quarterly reviews, and delivering co-branded campaigns that highlight shared value and measurable ROI.
Stay current on MSP market trends, buyer behaviors, and the competitive landscape. Use these insights to shape go-to-market strategy and influence messaging in collaboration with PMM and content teams.
Act as the day-to-day marketing contact for MSP sales leaders. Deliver enablement materials, event briefs, and consistent updates to support alignment, readiness, and follow-through.
Champion customer engagement by identifying and activating MSP advocates for speaking opportunities, panels, and peer learning experiences. Support long-term community programs such as User Groups and Advisory Boards.
Track and report on campaign performance, pipeline contribution, and ROI on a regular cadence. Share insights and optimizations with key stakeholders to drive continuous improvement.
Other duties as assigned.
About You
Experience marketing to the MSPs ecosystem is required.
Bachelor's degree in Marketing, Business Administration, or a related field.
4+ years of experience in B2B SaaS marketing, with at least 2 years focused on demand generation, partner/channel marketing, or field programs.
Deep understanding of the MSP business model and how to build trust-based, long-term marketing relationships that go beyond transactional engagement.
Proven ability to create and execute multi-touch campaigns across ABM, events, email, and digital, owning full program delivery.
Confident leading high-impact field programs, including executive events, sponsorships, and activations with 100+ attendees.
Known for building strong cross-functional alignment with sales, PMM, community, and business development teams.
Data-literate and ROI-driven. You make decisions based on performance and continually optimize for pipeline and revenue impact.
Skilled in Salesforce, Pardot, Salesloft, Tableau, and Asana.
Thrive in fast-paced, high-growth environments. You're structured, proactive, and comfortable working with ambiguity.
Operate with integrity, curiosity, humility, and a bias for action-consistent with NinjaOne's values.
Open to travel up to 40%.
About UsNinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll LoveWe are a collaborative, kind, and curious community.We honor your flexibility needs with full-time work that is hybrid remote.We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.We help you prepare for your financial future with our 401(k) plan.We prioritize your work-life balance with our unlimited PTO.We reward your work with opportunity for growth and advancement.
Additional InformationThis position is NOT eligible for Visa sponsorship. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California or Colorado, the base salary hiring range for this position is $100,000 to $140,000 per year.
For roles based in New York, the base salary hiring range for this position is $100,000 to $140,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.#LI-KG1#LI-Remote#BI-Remote
Auto-ApplyWork From Home - Client Support Manager
Work from home job in Milton, VT
Step into our legacy of serving working class families, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of virtual sales.
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
Auto-ApplyWork From Home - Client Services Representative
Work from home job in Colchester, VT
Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
Preferred Skills:- Excellent communication skills, including active listening and problem-solving- Ability to learn, adapt, and adjust on-the-go- Work well with others and individually- Possess a strong work ethic and drive to succeed
What You Can Expect:- Flexible schedule- 100% Remote position- Weekly trainings led by top leaders- Industry-leading resources and technology
Auto-ApplyRemote Licensed Life Insurance Agent - High Earnings, No Cold Outreach
Work from home job in Milton, VT
Licensed Life Insurance Agents Only We're redefining how agents build their book of business. If you already hold a life insurance license and want a system that actually supports your income goals, this is the place. What You'll Get:• 100% remote role• No cold calling, warm leads only• Modern, automated sales tools• Realistic six-figure potential• Management and agency-builder tracks available
What You'll Need:• Current life insurance license• Professional phone presence• A drive to grow within a proven system
Join a company that respects your time, your talent, and your income.
*All interviews will be conducted via Zoom video conferencing
Auto-ApplySr. Product Marketing Manager MSP
Work from home job in Georgia, VT
Description About the Role As the Sr. Product Marketing Manager for the MSP Segment, you will own the go-to-market strategy, positioning, and messaging that drive awareness, adoption, and revenue growth across NinjaOne's Managed Service Provider (MSP) audience. You'll collaborate closely with cross-functional teams across Product, Sales, Business Development and Revenue Marketing to ensure our storytelling, campaigns, and enablement efforts resonate with MSPs of all sizes and maturity levels. This role blends strategy and storytelling-requiring both a deep understanding of MSP business models and the ability to translate complex product capabilities into outcomes that help our partners scale, differentiate, and win. You'll report to the Director of Downstream Product Marketing and serve as the primary owner of MSP audience messaging that powers campaigns, content, events, and enablement.
Location - We are flexible on hybrid/remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, or WA. Preference/Priority will be given to candidates based in Austin, TX or those willing to relocate unassisted.
Travel Requirement: up to 40% representing NinjaOne at key industry events, product launches, and customer engagements.
What You'll be Doing
Market-Driven Differentiation
Act as the voice of the MSP market within NinjaOne-grounding messaging in real-world partner needs, competitive insights, and emerging industry trends
Collaborate with Product and Upstream PMM to translate technical capabilities into clear, differentiated value propositions for MSPs
Partner with the MSP Segment Leader to ensure all marketing programs are intentional, consistent, and outcome-driven for the MSP audience
Identify opportunities to evolve NinjaOne's MSP solutions, pricing bundles, and positioning to align with market trends
Strategic Go-to-Market Leadership
Lead GTM strategy for MSP-focused launches, partnering with Product, Sales, and Marketing to drive awareness and adoption
Build messaging and tools that help both direct sales and partner-facing teams articulate NinjaOne's differentiated value in the MSP market
Partner with the Head of MSP partnerships and Sales Enablement to deliver joint workshops, webinars, and training that help MSPs sell more effectively and deepen their client relationships
Sales Enablement
Create MSP-focused enablement content: pitch decks, solution guides, competitive battlecards, objection-handling tools, and customer stories
Simplify complex product features and market trends into clear, actionable insights, ensuring both internal teams and customers easily understand the value of our MSP-focused solutions
Deliver training and ongoing support for the sales team to ensure alignment with key MSP messaging and positioning
Build and maintain tools that help articulate product value, including case studies and testimonials from MSP customers
Develop and maintain MSP case studies, testimonials, and reference stories that highlight measurable business outcomes
Thought Leadership & Market Influence
Help position NinjaOne as the most trusted platform for modern MSPs, driving narrative ownership through strategic storytelling and thought leadership
Contribute to industry content (e.g., whitepapers, reports, webinars, community panels) alongside the Head of MSP Partnerships and MSP Segment Leader
Represent NinjaOne at key MSP industry events and in analyst briefings, podcasts, or panels
Cultivate relationships with MSP influencers and partners to strengthen NinjaOne's credibility and brand in the MSP ecosystem
Analytics, Insights, and Operations
Monitor market dynamics, competitive trends, and partner feedback to refine positioning and campaign strategy
Track and report performance of MSP-focused launches and initiatives, tying results to pipeline and revenue impact
Maintain and optimize messaging frameworks, campaign BOMs, and enablement tools to ensure consistency across teams and regions
Partner with Revenue Orchestration, Demand Gen, and Segment Marketing to ensure integrated reporting and learning loops
Tech-Savvy: You are well-versed in using essential tools like Microsoft, Confluence, Highspot, Salesloft, Pardot, Zoom, Asana, and Salesforce
Other duties as needed
About You
You bring 5+ years of experience in product marketing, particularly in B2B software, IT management, or MSP-focused technology
With over 3 years spent in the MSP space, you've developed a strong understanding of its business model, challenges, and buyer personas required
Crafting compelling messaging and executing go-to-market strategies is a skill you've honed throughout your career, complemented by strong presentation skills and experience delivering impactful presentations to all levels
You've collaborated closely with sales enablement, content creation, and demand generation teams, with a particular strength in demand generation
Translating complex technical concepts into clear, accessible messaging is something you excel at
Your experience managing cross-functional projects in dynamic environments has driven consistent results
Data-driven decision-making is second nature to you, supported by your strong analytical background and market research experience
Building and scaling processes comes easily to you, ensuring they're streamlined and efficient
You're naturally drawn to coaching and supporting both sales and customer teams, always approaching it with patience and empathy
Helping others understand the intricacies of the MSP world is something that excites you, and you believe in the power of relationship-building to drive success
Recognized as a thought leader in the MSP space, you've consistently used your market influence to elevate both the company and yourself
Bonus points if you professionally fluent in German, French, or Japanese
About UsNinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $150,000 to $180,000 per year.
For roles based in New York, the base salary hiring range for this position is $150,000 to $180,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-MB1
#LI-Remote
#BI-Remote
Auto-ApplySenior Manager, Programmatic & Media (Remote)
Work from home job in Georgia, VT
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
The Programmatic Senior Manager role is part of the Performance Monks team. The P&M team helps to develop and execute direct buys with online publishers, as well as programmatic media buying across ad mediums (CTV, display, video & more). The Senior Manager is responsible for day-to-day set up, trafficking, monitoring, and optimization of programmatic media campaigns across multiple buying platforms. The Senior Manager will serve a portfolio of clients and collaborate across an integrated team to ensure media plans are delivered flawlessly in line with customer processes and standards. You would be joining Performance Monks' fastest growing team on the ground floor.
Responsibilities:
Responsible for set-up & launch of programmatic media campaigns working across a variety of DSPs
Handle ad trafficking in DCM, as well as producing & guiding floodlight and tracking set up for net new advertisers
Monitor media in-flight campaign pacing, budgets, optimizations and results, both in-flight and post buy
Troubleshooting trafficking issues related to creative, publisher implementation & escalating to 3rd party vendors
Create reports and provide data-driven recommendations that support optimizing campaigns towards client's desired KPIs
Measure impact and effectiveness of campaigns using quantitative and qualitative metrics
Present campaign recaps and insights to strategic planners and client teams
Provide subject matter expertise on executing programmatic media campaigns across different programmatic platforms
About You
3 - 5 years in digital marketing with at least 2 year in programmatic media buying, preferably agency-side
Experience working with at least one of the following: DV360, The Trade Desk, Amazon DSP
Experience presenting programmatic and/or direct media performance and strategy in a client-facing scenario
Experience managing publisher, media vendor, and data vendor partnerships directly
Passion for crunching numbers, analyzing data, and navigating Excel spreadsheets
Technical skills including HTML, JavaScript & Flash
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.
What We Offer
Benefits
Excellent, full coverage medical, dental, and vision insurance
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.
Salary Range$81,000-$97,000 USD
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.
Auto-ApplyCustomer Support Representative
Work from home job in Georgia, VT
Who Connecteam is:
Connecteam is a fast-growing startup on a mission to change the mobile and low tech employees workforce experience. With over 2.7B remotely workers across the globe, the challenges and capabilities for advancement are endless. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.
As we have already expanded to Australia, we are excited to announce the opening of a new location in NY. There is a great opportunity to work with a successful company with a large customer community and huge potential for growth.
If you are enthusiastic about technology, customer satisfaction, and enjoy problem-solving, we encourage you to join our team and make a meaningful impact on the success of our customers and the company.
About the Job:
As a Customer Support Representative you will be part of a team, dedicated to effectively communicating with our clients. The team is responsible for ensuring that our clients are utilizing the app in the best way possible, helping them troubleshoot and solve day-to-day problems while enhancing customer satisfaction. During your day-to-day, you will communicate with our clients by taking care of incoming tickets and prioritize effectively to ensure clients get the best service. Working hours will be 10:00am to 6:00pm, with one shift of 12:00pm to 8:00pm.
Your main responsibilities will include:
Being the main point of contact for our customers through various communication channels to ensure their success and satisfaction.
Delivering fast service while maintaining a high performance level.
Educating the clients on the best practices in Connecteam according to their business needs.
Providing live feedback to the Customer Success team regarding missing capabilities, feature requests, time spenders, etc.
What we require:
At least 1 year of experience in a customer support role or client facing environment (provided support in writing).
Superb written and verbal communication skills.
Service-oriented personality with a can-do attitude and strong problem-solving skills.
Tech-savvy with a Startup mentality that includes working in a dynamic and fast paced environment.
A team player that enjoys getting and providing feedback, sharing ideas, and constantly improving together.
Positive attitude, empathy, and high energy!
Independency and time management skills.
Ability to work remotely from Mon-Fri - must.
Let's work towards success as a team!
Our company offers a remote working model.
We provide comprehensive Training & Development, including a structured onboarding process that will bring you up to speed on everything you need to know. This will give you a solid platform to launch your career from.
We are committed to your success and will provide you with a Mac laptop and any necessary equipment to ensure you have the tools you need to excel.
What We Offer:
Benefits:
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days.
Salary range: 50K-60K
We are accepting applications from employees working in the following states: Texas, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
Joining Connecteam Is The Smart Move:
We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family!
Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.
Together we will shape the future of work!
Our privacy policy
Auto-ApplyDirector, Global Customer Marketing
Work from home job in Georgia, VT
Description About the RoleAs Director, Global Customer Marketing, you will lead the strategy and execution of customer expansion initiatives across NinjaOne's global footprint in North America, EMEA, LATAM, and APAC. This role is responsible for driving upsell, cross-sell, and adoption programs that maximize customer lifetime value while strengthening retention and loyalty. Reporting to the VP, Revenue Marketing, you will partner closely with Customer Success, Product Marketing, Customer Advocacy, and regional marketing leaders to deliver high-impact, data-driven programs tailored to regional dynamics. You'll create scalable global frameworks while enabling regional execution that ensures consistent, meaningful engagement with our 30,000+ global customers. If you are passionate about building global programs that blend customer advocacy, lifecycle marketing, and expansion plays and you thrive in a fast-scaling SaaS environment, this is the role for you.Location - We are flexible on hybrid/remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, & WA. Preference/Priority will be given to candidates based in Austin, TX or those willing to relocate unassisted who are able to work in-office 2 days per week.What You'll Be DoingGlobal Expansion Strategy
Design, lead, and scale global strategies with measurable goals for cross-sell, upsell, and retention
Partner with regional leads to adapt campaigns for NA, EMEA, LATAM, APAC & beyond aligning global frameworks with local execution
Build and lead a global team, coaching and developing regional leaders to execute programs that drive measurable customer growth
Build integrated campaigns across ABM, lifecycle email, events, sales outreach, and digital channels to accelerate adoption of new features and add-on products
Establish a repeatable, measurable marketing/sales motion that drives customer expansion across the product suite
Cross-Functional Leadership
Drive alignment with Customer Success, Advocacy, Sales, Product, and Community to coordinate global customer touchpoints
Develop scalable programs that regional teams can localize for cultural and market fit
Collaborate with Product Marketing to amplify customer voice and surface insights for expansion opportunities and churn risks
Customer Insights & Analytics
Lead customer research initiatives including surveys, NPS, user groups, and feedback loops to inform program design
Define and report on expansion pipeline, retention, NDR, product adoption, and advocacy growth
Translate customer insights into actionable programs that drive revenue impact, not just reporting
Leverage Salesforce, Pardot/Marketo, Tableau/Power BI, 6sense, Pendo, and related tools to tie adoption and retention data directly to revenue outcomes
Lifecycle & Journey Mapping
Build a global customer lifecycle framework from onboarding through expansion, renewal, and advocacy
Partner with Product Marketing and Content to deliver targeted assets tailored to lifecycle stages and regional priorities
Ensure all customer touchpoints are segmented, personalized, and aligned to both global and regional needs
Customer Engagement & Events
Lead customer participation in events, including speaking opportunities, user groups, success stories, and advocacy spotlights
Work with Advocacy to identify top champions for awards, case studies, and thought leadership opportunities
Support regional teams in delivering localized experiences while maintaining global consistency
Data-Driven Optimization
Analyze performance across regions, products, and customer segments to refine expansion strategy
Build leadership dashboards showing impact on upsell/cross-sell revenue, expansion pipeline contribution, and customer health
Adjust strategy dynamically to reflect regional nuances, evolving customer needs, and competitive pressures
Other duties as assigned.
About You
7+ years of B2B SaaS customer marketing experience with a proven record driving upsell, cross-sell, retention, and global expansion
Expertise in customer lifecycle management, retention programs, and expansion strategies across multiple regions
Demonstrated success improving NDR, adoption, and customer engagement metrics
Advanced analytical skills with hands-on experience using CRM, marketing automation, product analytics, and BI platforms (Salesforce, Pardot, Tableau, Power BI, 6sense, Pendo, etc.) to measure and optimize impact on revenue and retention outcomes
Leadership experience building and managing teams while influencing across Customer Success, Sales, Product, and Advocacy
Exceptional communication skills with the ability to engage customers, collaborate across functions, and present effectively to executives
Ability to balance global strategy with local execution, bringing structure to ambiguity in a high-growth environment
Operate with urgency and flexibility, applying structured thinking to ambiguous situations and thriving in dynamic, high-growth environments
Industry experience in IT, MSP, cyber security, or endpoint management required
Embody and lead in NinjaOne's values-Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive
About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California or Colorado, the base salary hiring range for this position is $150,000 to $180,000 per year. For roles based in New York, the base salary hiring range for this position is $150,000 to $180,000 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-KG1 #LI-Remote #BI-Remote
Auto-ApplyCustomer Service Specialist: 2nd Shift (Hybrid Work Schedule)
Work from home job in Plattsburgh, NY
at Parts Town See What We're All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
* Parts Town Pride - check out our virtual tour and culture!
* Quarterly profit-sharing bonus
* Hybrid work schedule
* Team member appreciation events and recognition programs
* Volunteer opportunities
* Monthly IT stipend
* Casual dress code
* On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
* All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Customer Solution Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part of a group of Customer Solution Specialists that provide top notch customer service, always upholding Parts Town's high-quality standards and going above and beyond by exceeding customer expectations every day. Stellar communication skills and strong attention to detail are a must!
A Typical Day
* Handle a high volume of inbound customer interactions each day: approximately 50-70 phone calls/day and a steady flow of emails, while consistently delivering an exceptional customer experience from start to finish
* Process customer requests, involving: order entry and order status updates, part number identification, pricing and availability confirmation, returns, etc.
* Effectively collaborate with customers, manufacturers, and internal departments regarding the customer's needs
To Land This Opportunity
* You have at least 1 year of experience in a face to face or over the phone customer service role
* You exhibit stellar organizational skills, multi-tasking skills, and computer skills
* You get excited about taking a high volume of in-depth calls while maintaining a friendly and helpful demeanor (no zombies, please!)
* You know MS Office; you may not be a master but you're on your way
* You have a quality, high speed internet connection at home
* You have a genuine positive, outgoing, team spirited, one-for-all personality
* You're an all-star communicator and are proficient in English (both written and verbal). If you're bilingual, that's a plus!
* You can work a schedule of M-F 12:00 PM - 9:00 PM (EST) with flexibility to adjust to different hours as needed
* Please note: The first 3 weeks of training will be a schedule of M-F 10:00 AM - 7:00 PM (EST)!
About Your Future Team
Our team is truly a family unit, we like each other…a lot! We work hard and play hard together, every day. Whether it's a potluck or a team outing we like to have a good time while working. We also love to let our inner nerd shine; whether you're nerdy about sports, comic books, cats or baking we can't wait to get to know you!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $36,235.03 - $48,482.90 annually ($17.43 - $23.30 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyLife Insurance Agent (Licensed) - Fully Remote, Modern Sales System
Work from home job in Colchester, VT
Licensed Life Insurance Agents Only Tired of outdated insurance models? Join a team that uses technology, automation, and marketing funnels to keep your pipeline full - no cold calling required. Perks Include:• Work from home or anywhere you choose• Qualified leads, connected for you• Cutting-edge CRM and training platform• Competitive commissions• Clear advancement pathways
Must Have:• Active life insurance license• Ability to work independently• Ability to communicate clearly and effectively over the phone
Grow your career with an agency built for the future.
*All interviews will be conducted via Zoom video conferencing
Auto-ApplyWork From Home - Benefits Services Representative
Work from home job in Milton, VT
If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. We will give you the support to succeed, while you have the freedom to explore the world!
Preferred Qualifications:• Positive attitude• Ability to make connections with people• Fast learner• Adaptable
We Offer:• Work from home or anywhere!• Flexible schedule• Weekly pay• Industry-leading workshops and trainings
*In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing
Auto-Apply