Systems administrator jobs in Anchorage, AK - 41 jobs
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Sr IT Service Technician
Labcorp 4.5
Systems administrator job in Anchorage, AK
**Sr IT Field Technician - West Division** Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment.
**Key Duties & Responsibilities**
+ Train clients on Labcorp's proprietary laboratory system and workflows
+ Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity
+ Escalate advanced or second-level system issues to appropriate internal support teams
+ Process hardware requests including ordering, setup, installation, and testing
+ Provide technical support for Labcorp equipment in client offices
+ Travel occasionally to client locations to deliver hands-on support and training
+ Collaborate with internal IT teams to support cross-functional troubleshooting and system integration
+ Support Labcorp onsite lab with hardware, software, and network-related issues
+ Perform IT asset management including inventory tracking and lifecycle documentation
+ Participate in special projects and complete assigned tasks in support of team goals
**Schedule & Work Conditions**
+ Standard hours: 8:00 AM - 5:00 PM (non-exempt role)
+ Position based in-office at Labcorp's Anchorage location
+ Overtime may be required based on business needs and is paid accordingly
+ Occasional travel required, which may include overnight stays
**Requirements**
+ Associate's Degree in Information Technology or equivalent work experience
+ 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting
+ Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts
+ Proven experience with hardware/software installation, configuration, and troubleshooting
+ Excellent communication skills and a strong customer service orientation
+ Ability to work independently and manage multiple priorities in a fast-paced environment
**Preferred Qualifications**
+ Experience supporting laboratory or healthcare IT systems
+ Familiarity with specialty or proprietary lab applications
+ Prior experience in a multi-location or enterprise-scale IT support environment
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (**************************************************************
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
$47k-57k yearly est. 60d+ ago
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On-Call IT Field Technician & TV Configuration - Anchorage, AK
Geeks On Site 3.1
Systems administrator job in Anchorage, AK
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
DESKTOP SUPPORT
Artech Information System 4.8
Systems administrator job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Deskside Support Representative Onsite Support
Location:
Anchorage, AK
Duration:
1 year with possible extension
Job Description:
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.
Must have good verbal and written skills, as well as ability to interact positively with clients.
Excellent soft skills are a must.
Previous retail experience (i.e. Apple Store, Geek Squad) is a plus.
Additional Information
For more information, Please contact
Shubham
************
$42k-48k yearly est. 1d ago
System Administrator - USAF
Avening Management and Technical Services
Systems administrator job in Anchorage, AK
The SystemsAdministrator will oversee the management and maintenance of the Global Command and Control Systems - Joint (GCCS-J) infrastructure, focusing primarily on administration of the Red Hat Enterprise Linux (RHEL) operating system, along with providing robust software application support, configuration management, and comprehensive IT services. This position is crucial for ensuring uninterrupted system availability and robust security for mission-critical defense applications within the U.S. Pacific Air Forces (PACAF).
Key Responsibilities:
System Configuration and Maintenance: Install, configure, and maintain the GCCS-J infrastructure using the Red Hat Ansible Automation Platform on HPE ProLiant hardware. Ensure the integrity and security of systems.
Operational Readiness: Ensure continuous availability of the Common Operational Picture (COP) to stakeholders and perform regular system startups and shutdowns, maintaining 24/7 connectivity with the COP Synchronization Tool (CST) and correlating sites.
Software Management: Manage downloads and installations of software from the Defense Information Infrastructure (DII) Asset Distribution System (DADS), ensuring compliance with the latest approved RHEL patches and updates.
Virtualization Management: Oversee the installation and management of the RHEL Kernel Virtual Machine (KVM) hypervisor on approved Air Force physical servers.
System Monitoring and Recovery: Monitor system logs, manage backup and restoration processes, and troubleshoot GCCS-J and Agile Server/Agile Client application issues.
Issue Resolution and Reporting: Diagnose system issues, reporting to the GCCS Management Center (GMC)-Pentagon and the Air Force Life Cycle Management Center. Respond promptly to system outages, maintaining detailed incident and resolution documentation.
Security and Compliance: Install security updates and manage software on GCCS-AF Windows client workstations in compliance with the Air Force Standard Desktop Configuration (SDC). Coordinate system interruptions and OEM troubleshooting in line with Air Force protocols.
Equipment Management: Ensure the security and effective management of all GCCS equipment and supplies in accordance with contract regulations.
Emergency and Exercise Support: Provide on-call support during military exercises and contingencies as required.
Qualifications:
Security Clearance: Active secret security clearance.
Experience: Minimum of four years in systemadministration, including at least three years specializing in RHEL administration and two years in Microsoft Windows systemadministration within a network environment.
Certifications: Must obtain Security Plus certification at Information Assurance Technical (IAT) Level II as per DoD 8570.1-M, Information Assurance Workforce Improvement Program, within the stipulated timeframe.
Technical Proficiency: Expertise in editing configuration files, scripting, and command-line management of systems.
Additional Skills:
Exceptional problem-solving skills with the ability to perform under pressure.
Strong communication skills with the capability to train military personnel on GCCS administration tasks, ensuring operational continuity.
$57k-70k yearly est. 60d+ ago
IT Network Administrator (Anchorage)
Doyon 4.6
Systems administrator job in Anchorage, AK
Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do.
COMPREHENSIVE BENEFITS PACKAGE:
Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes):
* Paid Time Off (PTO)
* Paid Holidays
* Medical Insurance
* Dental & Vision Insurance
* Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
* Life insurance
* Short and Long-Term Disability
* 401(k) Plan & Employer Match
* Profit sharing
* Employee Assistance Program
* Tuition Assistance
This position can be filled in either Fairbanks, AK or Anchorage, AK
JOB SUMMARY: The Network Administrator is a pivotal subject matter expert responsible for the performance, resilience, and security of the organization's multi-site network infrastructure. Serving as the lead technical adviser for planning, developing, installing, configuring, maintaining, supporting, and optimizing all network-related hardware and software across the enterprise. The Network Administrator ensures continuous, secure connectivity between sites, proactively identifies and resolves complex network issues, and drives ongoing improvements in network architecture and security posture. Operating with a high degree of autonomy, this position plays a critical role in safeguarding the integrity of business operations while enabling future growth through strategic network planning and innovation. This role is based on-site in either Anchorage or Fairbanks and requires regular in-person presence to support the organization's network infrastructure.
Responsibilities
ESSENTIAL FUNCTIONS:
* Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.
* Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity.
* Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems.
* Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.
* Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.
* Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity.
* Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.
* Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.
* Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues.
* Participate in after-hours on-call rotation and respond to critical network incidents or outages.
* Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment.
* Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.
* Travel occasionally to remote sites for network support, deployments, or project-based work.
Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure.
DOYON LIMITED CORE COMPETENCIES:
* Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
* Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
* Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
* Safety and Security - Promotes a safe work environment for co-workers and customers.
* Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues.
JOB SPECIFIC COMPETENCIES:
* Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components.
* Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions.
* Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking.
* Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards.
* Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders.
* Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies.
* Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity.
* Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth.
Qualifications
REQUIRED QUALIFICATIONS:
* 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN).
* Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices.
* Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark).
* Proven ability to maintains network diagrams, standards, and operational procedures.
* Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures.
* Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards.
* Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).
PREFERRED QUALIFICATIONS:
* Associate's or Bachelor's degree in IT or related field.
* Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).
* Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions.
* Familiarity with automation/scripting (PowerShell, Python, Ansible).
* Background in designing network security architectures (NGFW, IDS/IPS).
* Ability to mentor junior IT staff and contribute to strategy and process improvement.
WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions]
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice.
Responsibilities
ESSENTIAL FUNCTIONS:
* Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.
* Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity.
* Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems.
* Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.
* Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.
* Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity.
* Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.
* Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.
* Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues.
* Participate in after-hours on-call rotation and respond to critical network incidents or outages.
* Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment.
* Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.
* Travel occasionally to remote sites for network support, deployments, or project-based work.
Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure.
DOYON LIMITED CORE COMPETENCIES:
* Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
* Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
* Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
* Safety and Security - Promotes a safe work environment for co-workers and customers.
* Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues.
JOB SPECIFIC COMPETENCIES:
* Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components.
* Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions.
* Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking.
* Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards.
* Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders.
* Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies.
* Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity.
* Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth.
Qualifications
REQUIRED QUALIFICATIONS:
* 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN).
* Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices.
* Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark).
* Proven ability to maintains network diagrams, standards, and operational procedures.
* Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures.
* Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards.
* Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).
PREFERRED QUALIFICATIONS:
* Associate's or Bachelor's degree in IT or related field.
* Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).
* Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions.
* Familiarity with automation/scripting (PowerShell, Python, Ansible).
* Background in designing network security architectures (NGFW, IDS/IPS).
* Ability to mentor junior IT staff and contribute to strategy and process improvement.
WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions]
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
$69k-78k yearly est. Auto-Apply 13d ago
Quality Systems and Software Specialist
Blood Bank 3.7
Systems administrator job in Anchorage, AK
Responsive recruiter Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Wellness resources
Description Quality Systems and Software Specialist
Department: Quality Assurance
Reports To: Director of Quality Assurance
Date Updated: November 2025
Position(s) Supervised: None
POSITION SUMMARY Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training.
This position will be responsible for:
Promote organizational compliance with accrediting agency, state, and federal regulations
Manage BBA's occurrence program
Perform investigations for occurrences
Manage and perform internal audits
Facilitate changes to BBA's Standard Operating Procedures (SOPs)
Administrate BBA's Blood Establishment Computer System (BECS) and any other applicable software program
Provide customer service to BBA's software users
Manage and perform software upgrades and validations
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations
and cGMPs are adhered to.
Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI),
Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results.
Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc.
Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department
management. Audits will include: blood center processes, procedures, work areas, electronic records, and
documents.
Provide support during external agency inspections (FDA, AABB, etc.).
Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies,
processes, and procedures.
Manage record retention process and record storage areas.
Administrate BBA's Blood Establishment Computer System (BECS) and other applicable software programs.
Provide customer service to BBA's software users.
Manage and perform software configuration changes, upgrades, and validations where applicable.
Maintain positive communication with all departments. Promote a positive work environment in which staff work
cooperatively toward objectives.
Exhibit support of BBA's values, mission statement, quality objectives, and customer service standards at all
times.
Perform other duties as assigned and qualified to do.
CUSTOMER INTERACTION/PROBLEM SOLVING
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general.
Must make customer's needs a high priority in face-to-face, telephone, and email contact.
Must consistently deliver service in a timely, accurate, professional, and friendly manner.
Must demonstrate a high level of problem-solving skills.
QUALIFICATION REQUIREMENTSTo perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of general safety and quality assurance policies.
Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access).
Strong organizational skills and ability to prioritize tasks.
Strong interpersonal and communication skills.
Effective written and verbal communication skills.
Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within
required timeframes, and adapt to fluctuating workloads.
Ability to write and interpret technical, professional, and other work-related documents.
Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and
statutes, and industry standards, and using quality-focused decision making.
Ability to network with internal and external resources, build relationships conducive to a quality environment and
continue growth in knowledge areas related to industry.
Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors.
Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible.
Ability to instruct and train staff in software programs.
Ability to organize and maintain company records.
Ability to maintain confidentiality of donors, customers, employees, and BBA business information..
EDUCATION
Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing.
EXPERIENCE
Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy,
and procedure development and implementation while working with a diverse employee population.
CERTIFICATES, LICENSES, ETC.
Minimum: Valid Driver's License
Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA.
WORK ENVIRONMENT
Extensive use of computers.
Must be able to lift at least 30 pounds and sit for long periods of time.
Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace.
Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.
Blood Bank of Alaska is a family of over one hundred dedicated staff from various backgrounds and expertise. Our focus on innovation and donor satisfaction is at the core of everything we do. Blood Bank of Alaska is more than just a blood center. It is home to a talented team of professionals. BBA strives to provide benefits beyond a salary because our employees are essential to our success. For more than 60 years, Blood Bank of Alaska has been at the forefront of Alaska healthcare ensuring that medical facilities across the state have a safe and adequate blood supply. More than 2,000 volunteer blood donors visit a BBA blood center every month in order to supply blood in case of accidents, trauma, heart surgery and treatment of diseases such as cancer. Blood Bank of Alaska collected 682 units the first year of operation in 1962 and we now collect over 20,000 units a year and ship those units thousands of miles throughout the state from Barrow to Juneau. Benefits
Health InsuranceEach year, you have the opportunity to choose the health and insurance benefits that are right for you and your family. You have choices in these areas:· Medical· Dental· Vision· Life Insurance· Disability Insurance· Health Savings AccountWellnessYour health matters to us. BBA provides a comprehensive wellness program that will help you improve your health, achieve your individual goals, and make wellness a part of everyday life for you and your family.RetirementBlood Bank of Alaska provides retirement benefits designed to help you achieve your future retirement goals:· 401(k) plan: a savings plan with matching contributions from BBAWork/Life BenefitsWe believe that work is important, but balance is essential. BBA provides several programs designed to help achieve this balance for our team members:· Paid Annual Leave· Educational Assistance· Employee Assistance Programs· Service Awards· Employee Discounts on Cell Phones (Other Items As Available) ACCESS MRFS
BBA is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, disability, marital/veteran status or any other legally protected status. Those individuals seeking assistance in the recruitment process are strongly encouraged to contact our Human Resource Department.
$92k-105k yearly est. Auto-Apply 60d+ ago
Quality Systems and Software Specialist
Blood Bank of Alaska, Inc. 3.4
Systems administrator job in Anchorage, AK
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Wellness resources
Description
Position Title: Quality Systems and Software Specialist
Department: Quality Assurance
Reports To: Director of Quality Assurance
Date Updated: November 2025
Position(s) Supervised: None
POSITION SUMMARY
Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training.
This position will be responsible for:
Promote organizational compliance with accrediting agency, state, and federal regulations
Manage BBAs occurrence program
Perform investigations for occurrences
Manage and perform internal audits
Facilitate changes to BBAs Standard Operating Procedures (SOPs)
Administrate BBAs Blood Establishment Computer System (BECS) and any other applicable software program
Provide customer service to BBAs software users
Manage and perform software upgrades and validations
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations
and cGMPs are adhered to.
Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI),
Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results.
Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc.
Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department
management. Audits will include: blood center processes, procedures, work areas, electronic records, and
documents.
Provide support during external agency inspections (FDA, AABB, etc.).
Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies,
processes, and procedures.
Manage record retention process and record storage areas.
Administrate BBAs Blood Establishment Computer System (BECS) and other applicable software programs.
Provide customer service to BBAs software users.
Manage and perform software configuration changes, upgrades, and validations where applicable.
Maintain positive communication with all departments. Promote a positive work environment in which staff work
cooperatively toward objectives.
Exhibit support of BBAs values, mission statement, quality objectives, and customer service standards at all
times.
Perform other duties as assigned and qualified to do.
CUSTOMER INTERACTION/PROBLEM SOLVING
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general.
Must make customers needs a high priority in face-to-face, telephone, and email contact.
Must consistently deliver service in a timely, accurate, professional, and friendly manner.
Must demonstrate a high level of problem-solving skills.
QUALIFICATION REQUIREMENTS
To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of general safety and quality assurance policies.
Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access).
Strong organizational skills and ability to prioritize tasks.
Strong interpersonal and communication skills.
Effective written and verbal communication skills.
Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within
required timeframes, and adapt to fluctuating workloads.
Ability to write and interpret technical, professional, and other work-related documents.
Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and
statutes, and industry standards, and using quality-focused decision making.
Ability to network with internal and external resources, build relationships conducive to a quality environment and
continue growth in knowledge areas related to industry.
Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors.
Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible.
Ability to instruct and train staff in software programs.
Ability to organize and maintain company records.
Ability to maintain confidentiality of donors, customers, employees, and BBA business information..
EDUCATION
Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing.
EXPERIENCE
Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy,
and procedure development and implementation while working with a diverse employee population.
CERTIFICATES, LICENSES, ETC.
Minimum: Valid Drivers License
Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA.
WORK ENVIRONMENT
Extensive use of computers.
Must be able to lift at least 30 pounds and sit for long periods of time.
Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace.
Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.
$92k-105k yearly est. 16d ago
Core Network Administrator III
General Communication 4.7
Systems administrator job in Anchorage, AK
GCI's Core Network Administrator III will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systemsadministration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Focus Scope of work could be:
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
Experience managing large network platforms.
Demonstrated working experience in the use of Visio.
Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide advanced operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring alignment with design specifications and quality standards. This role requires a comprehensive understanding of telecommunications installation, modifications, and test procedures. The ability to identify, analyze, and resolve system issues and outages is essential. Additionally, prepare status reports that forecast network capacity and performance, ensuring all network assets and supporting facilities are maintained throughout their expected life cycle. The role entails performing both routine and complex assignments with limited supervision, ensuring optimal network functionality.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring network performance, stability, and reliability.
Cisco NCS Platform: Manage and maintain Cisco NCS platforms, ensuring seamless operation and integration within the network environment.
802.11n Client Authentication: Oversee the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Internet Protocols: Support and troubleshoot Internet Protocol (IP) functionality, ensuring proper network communication and protocol compliance.
Design Communication: Communicate network reference designs effectively using standard office tools such as Visio and other software, ensuring clear and concise documentation for technical and non-technical audiences.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, networking, or related field. *
Minimum ten (10) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP network, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE configuration and operation.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
$96k-111k yearly est. Auto-Apply 60d+ ago
Cloud Systems Administrator/Engineer
Act1 Federal 4.2
Systems administrator job in Anchorage, AK
Job Description
Cloud SystemsAdministrator/Engineer
Schedule (FT/PT): FT
Travel Required: NA
Shift: Day
Remote Type: On-site
Clearance required: Secret
Division: international Cooperation
Description:
This position is located in Anchorage, AK and supports the Ted Stevens Center for Arctic Security Studies (TSC), the newest of six Department of War Regional Centers. As ACT1's senior IT professional, you will work closely with the ACT1 IT team, the Government IT team, the Associate Director of Mission Support and other TSC leaders.
Primary Responsibilities:
Assisting with administration of multiple government network enclaves for the TSC, including Air Force NIPRNET, SIPRNET and a commercial, government cloud-based network.
Serving as the TSC point of contact for all IT initiatives and the escalation point for Tier 2 and Tier 3 issues; propose IT solutions for the TSC
Managing user accounts on multiple network enclaves and ensure proper documentation is completed IAW Department of War and other federal regulations.
Coordinating with internal and external Government IT departments to ensure the TSC is compliant with Department of War regulations and provide team support as required or requested.'
Setting up, establish, and run program IT to include supporting virtual distance learning programs via various media, as required.
Assisting and facilitate system and technology integration.
Assisting faculty and staff with understanding how to use various platforms to conduct distance learning programs.
Supporting TSC activities with available IT and provide support to the audio-visual team as required.
Requirements
Basic Qualifications:
Bachelor's degree in a computer-related field or minimum of two (2) years of experience with cloud-based information systems or certification in a cloud-based information system
Minimum of two (2) years of experience working in U.S. Government computer systems, knowledge of Department of War IT policy and regulations.
Current IAM Level 2 Certification (CompTIA Security+ desired)
Secret clearance
Preferred Qualifications:
Microsoft Azure or 365 experience or certification
Strong interpersonal communication skills
Benefits
Medical/Dental/Vision Insurance
ACT1 Employee Stock Ownership Plan (ESOP)
Company Paid Life and AD&D Insurance
Company Paid Short-Term Disability
Voluntary Long-Term Disability
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
401K with employer match
Paid Time Off
Paid Holidays
Parental Leave
Military Leave
Education, Training & Professional Development
Voluntary Accidental Injury/Critical Illness/Hospital Care
Voluntary Pet Insurance, Legal Resources, and Identity Protection
********************************
Salaries are commensurate with experience and qualifications, as well as market and business considerations. New Jersey Pay Transparency Range: $90,000-$128,000
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
$90k-128k yearly 9d ago
Network Technician - PBX
Alaska Communications Systems Holdings Inc. 4.5
Systems administrator job in Anchorage, AK
Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.
Examples of Job Duties - PBX Technician
Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries.
Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling.
Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring.
Install associated sets and sub-sets of business systems.
Install associated power equipment and make necessary distribution.
Install and provision system programming.
Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions.
Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests.
Perform preventative maintenance and database backups
Install, maintain, and modify PBX and Key Systems.
Installation and configuration of vendor specific cards and equipment
Minimum Education and Experience Required
You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications.
Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform.
This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska.
Certifications and Licenses Required
External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position.
Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.
Additional Job Requirements
External applicants must successfully pass a pre-employment suitability assessment and drug test.
$89k-106k yearly est. Auto-Apply 60d+ ago
Systems Analyst, SCADA/EMS
Chugach Electric Association, Inc. 4.5
Systems administrator job in Anchorage, AK
This position will develop and manage Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS) consistent with Chugach requirements in support of system operations. Additionally, this position will adapt hardware and software packages to Chugach's needs by developing, updating, and enhancing databases and applications for automated generation control, power forecasting, scheduling, energy accounting, on-line load flow, and automated control programs.
Essential Functions
* Examine, evaluate, develop and modify SCADA/EMS system applications, databases, and infrastructure in support of Generation, Transmission, and Distribution operations
* Coordinate technical support with other departments.
* Develop project plans and specifications consistent with requirements for upgrades and new SCADA/EMS requirements
* Plan, install, and maintain software packages and associated computer and networking infrastructure
* Coordinate with engineers and technicians on SCADA/EMS requirements for assigned distribution, transmission, and generation projects.
* Develop training programs to instruct Power Dispatchers on newly installed software systems.
* Maintain an ongoing SCADA/EMS Cyber Security Program.
* Create and maintain all required SCADA/EMS documentation.
* Create and maintain operator procedures pertaining to software products.
* Maintain library of software packages, documentation, network diagrams, and configuration files for the SCADA/EMS.
* Coordinate testing and perform commissioning of new SCADA installations and maintenance of existing installations.
* Perform required SCADA/EMS server, workstation, network, and security administration tasks
* Maintain data historian and interfaces for end users
* Maintain SCADA/EMS datalinks with other utilities
* Maintain and track system availability consistent with high availability requirements
* Other duties as assigned.
Relationships
Internal
* Manager, SCADA/EMS: Report to receive direction, guidance and decisions from.
* SCADA/EMS Staff: Confer with, give and receive information.
* Other Chugach Departments: Confer with, give and receive information
* Manager Power Control: Receive direction from regarding SCADA/EMS functional requirements.
External
* Bargaining Unit Representatives
* Vendors/Contractors: Work with SCADA/EMS software vendors and contractors when installing, modifying, or maintaining system.
* Alaska Energy Authority Intertie Committee: Provide software support for Chugach to interface with other electric utilities.
* Other electric utilities: Coordinate with user groups to develop common intertie software.
Competencies
* Knowledge of software development, testing, and maintenance, and its application to power system operation for an electrical utility
* Server, network, application and database administration skills
* Awareness of the continual changes in SCADA/EMS and computer technology.
* Knowledge of hardware functions and operation, and an understanding of the interface requirements of software/hardware, application software, databases, and operating systems.
* Ability to analyze SCADA/EMS operational trends and make recommendations for improvements.
* Knowledge in areas of planning and control. Ability to apply project management techniques.
* Knowledge of cyber security requirements and their application in an electrical utility environment.
* Familiarity with the network segmentation principles and the ability to configure firewalls, manage Virtual Private Networks (VPNs), and implement other security protocols to protect the network from unauthorized access.
* Ability to communicate clearly, orally and in writing.
Supervisory Responsibility
This position does not have any supervisory responsibilities.
Work Environment
Work is performed in a standard office environment. This position has on-call responsibilities on a rotating basis. Occasional travel required. Occasional local visits to switchyards, power plants, and vendor training sites.
Minimum Qualifications and Experience
Education
Bachelor's degree in electrical engineering or computer science, or related discipline, required. Additional training in Computer Systems or specific training in software systems relating to electric utility industry preferred.
Experience
Two (2) years' experience in software development at the programmer/analyst level in SCADA/EMS, required. Experience with C, SQL, and scripting programming languages, required. Experience with Windows, and Linux-based systemadministration, TCP/IP Network administration, and implementation and troubleshooting of various data communication protocols, required. Experience with the configuration of Cisco networking hardware and Server virtualization preferred. Experience working in a union environment and electric utility, preferred.
Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach.
A little more about us: Chugach has been around for a long time, recently celebrating 75 years! We are a stable company, in a stable industry. And while we may have stability, we are modern, sustainable and forward-thinking to ensure that we provide reliable services for generations to come. We also pride ourselves on the longevity of our employees. We have several 20, 30 and 40 + year tenured employees who continue foster an inclusive, innovative corporate environment. Find your spark!
Chugach's corporate vision:
Responsibly developing energy to build a clean, sustainable future for Alaska.
Chugach's corporate mission:
We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members.
Chugach's corporate values:
Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team.
Equal Employment Opportunity
It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law.
Chugach is also an affirmative action employer.
Chugach Electric does not sponsor employment visas. Applicants must be authorized to work in the U.S. at the time of application and throughout employment. Employees must be able to provide documentation to Chugach Electric to show their identity and authorization to work.
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$67k-77k yearly est. 11d ago
Information Technology Professional
U.S. Navy 4.0
Systems administrator job in Knik-Fairview, AK
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$61k-69k yearly est. 13d ago
Sr IT Service Technician
Labcorp 4.5
Systems administrator job in Anchorage, AK
Sr IT Field Technician - West Division Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment.
Key Duties & Responsibilities
* Train clients on Labcorp's proprietary laboratory system and workflows
* Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity
* Escalate advanced or second-level system issues to appropriate internal support teams
* Process hardware requests including ordering, setup, installation, and testing
* Provide technical support for Labcorp equipment in client offices
* Travel occasionally to client locations to deliver hands-on support and training
* Collaborate with internal IT teams to support cross-functional troubleshooting and system integration
* Support Labcorp onsite lab with hardware, software, and network-related issues
* Perform IT asset management including inventory tracking and lifecycle documentation
* Participate in special projects and complete assigned tasks in support of team goals
Schedule & Work Conditions
* Standard hours: 8:00 AM - 5:00 PM (non-exempt role)
* Position based in-office at Labcorp's Anchorage location
* Overtime may be required based on business needs and is paid accordingly
* Occasional travel required, which may include overnight stays
Requirements
* Associate's Degree in Information Technology or equivalent work experience
* 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting
* Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts
* Proven experience with hardware/software installation, configuration, and troubleshooting
* Excellent communication skills and a strong customer service orientation
* Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications
* Experience supporting laboratory or healthcare IT systems
* Familiarity with specialty or proprietary lab applications
* Prior experience in a multi-location or enterprise-scale IT support environment
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$47k-57k yearly est. Auto-Apply 60d+ ago
Deskside Support
Artech Information System 4.8
Systems administrator job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
Deskside Support Representative Onsite Support
Location:
Anchorage, AK
Duration:
1 year with possible extension
Job id :
17-64961
·
The environment is a walk up service, immediate face to face with the client.
·
Must have excellent verbal and written skills, as well as be outgoing and be extremely comfortable with personal interaction with clients.
·
Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office365) problem tickets, configure and install common applications and install/remove PCs. Must have experience in large corporate technical support environment and use of a ticketing system.
·
Must have experience with mobility devices, tablets, mobile phones etc.
·
Extensive 7 year background check and drug test is required.
Qualifications
reply with your resume
Additional Information
For more information, Please contact
Shubham
************
$42k-48k yearly est. 1d ago
On-Call IT Field Technician & TV Configuration - Anchorage, AK
Geeks On Site 3.1
Systems administrator job in Anchorage, AK
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
$31k-37k yearly est. 20d ago
Core Network Administrator II
General Communication 4.7
Systems administrator job in Anchorage, AK
GCI's Core Network Administrator will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systemsadministration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
o Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
o Experience managing large network platforms.
o Demonstrated working experience in the use of Visio.
o Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
o Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring compliance with design specifications and quality objectives. Functions at an intermediate level within the discipline and require a comprehensive understanding of telecommunications installation, modifications, and test procedures. Involves diagnosing and analyzing system issues and outages, while also preparing status reports that forecast network capacity and performance. Ensure that all network assets and facilities supporting network elements are maintained throughout their expected life cycle. Requires the ability to handle routine to moderately complex tasks under moderate supervision.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring optimal network performance and reliability.
Cisco NCS Platform: Provide operational support and maintenance for Cisco NCS platforms, ensuring their integration and functionality within the network infrastructure.
802.11n Client Authentication: Support and manage the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, Networking, or related field. *
A minimum of six (6) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
$96k-111k yearly est. Auto-Apply 60d+ ago
Cloud Systems Administrator/Engineer
Act1 Federal 4.2
Systems administrator job in Anchorage, AK
Cloud SystemsAdministrator/Engineer
Schedule (FT/PT): FT
Travel Required: NA
Shift: Day
Remote Type: On-site
Clearance required: Secret
Division: international Cooperation
Description:
This position is located in Anchorage, AK and supports the Ted Stevens Center for Arctic Security Studies (TSC), the newest of six Department of War Regional Centers. As ACT1's senior IT professional, you will work closely with the ACT1 IT team, the Government IT team, the Associate Director of Mission Support and other TSC leaders.
Primary Responsibilities:
Assisting with administration of multiple government network enclaves for the TSC, including Air Force NIPRNET, SIPRNET and a commercial, government cloud-based network.
Serving as the TSC point of contact for all IT initiatives and the escalation point for Tier 2 and Tier 3 issues; propose IT solutions for the TSC
Managing user accounts on multiple network enclaves and ensure proper documentation is completed IAW Department of War and other federal regulations.
Coordinating with internal and external Government IT departments to ensure the TSC is compliant with Department of War regulations and provide team support as required or requested.'
Setting up, establish, and run program IT to include supporting virtual distance learning programs via various media, as required.
Assisting and facilitate system and technology integration.
Assisting faculty and staff with understanding how to use various platforms to conduct distance learning programs.
Supporting TSC activities with available IT and provide support to the audio-visual team as required.
Requirements
Basic Qualifications:
Bachelor's degree in a computer-related field or minimum of two (2) years of experience with cloud-based information systems or certification in a cloud-based information system
Minimum of two (2) years of experience working in U.S. Government computer systems, knowledge of Department of War IT policy and regulations.
Current IAM Level 2 Certification (CompTIA Security+ desired)
Secret clearance
Preferred Qualifications:
Microsoft Azure or 365 experience or certification
Strong interpersonal communication skills
Benefits
Medical/Dental/Vision Insurance
ACT1 Employee Stock Ownership Plan (ESOP)
Company Paid Life and AD&D Insurance
Company Paid Short-Term Disability
Voluntary Long-Term Disability
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
401K with employer match
Paid Time Off
Paid Holidays
Parental Leave
Military Leave
Education, Training & Professional Development
Voluntary Accidental Injury/Critical Illness/Hospital Care
Voluntary Pet Insurance, Legal Resources, and Identity Protection
********************************
Salaries are commensurate with experience and qualifications, as well as market and business considerations. New Jersey Pay Transparency Range: $90,000-$128,000
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
$90k-128k yearly Auto-Apply 8d ago
Sr IT Service Technician
Labcorp 4.5
Systems administrator job in Anchorage, AK
Sr IT Field Technician - West Division
Department: Information Technology
Reports To: Regional IT Support Services Supervisor
The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment.
Key Duties & Responsibilities
Train clients on Labcorp's proprietary laboratory system and workflows
Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity
Escalate advanced or second-level system issues to appropriate internal support teams
Process hardware requests including ordering, setup, installation, and testing
Provide technical support for Labcorp equipment in client offices
Travel occasionally to client locations to deliver hands-on support and training
Collaborate with internal IT teams to support cross-functional troubleshooting and system integration
Support Labcorp onsite lab with hardware, software, and network-related issues
Perform IT asset management including inventory tracking and lifecycle documentation
Participate in special projects and complete assigned tasks in support of team goals
Schedule & Work Conditions
Standard hours: 8:00 AM - 5:00 PM (non-exempt role)
Position based in-office at Labcorp's Anchorage location
Overtime may be required based on business needs and is paid accordingly
Occasional travel required, which may include overnight stays
Requirements
Associate's Degree in Information Technology or equivalent work experience
2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting
Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts
Proven experience with hardware/software installation, configuration, and troubleshooting
Excellent communication skills and a strong customer service orientation
Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications
Experience supporting laboratory or healthcare IT systems
Familiarity with specialty or proprietary lab applications
Prior experience in a multi-location or enterprise-scale IT support environment
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$47k-57k yearly est. Auto-Apply 60d+ ago
Deskside Support
Artech Information System 4.8
Systems administrator job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Onsite Support
Location: Anchorage, AK
Duration: 1 year with possible extension
Job id : 17-64961
· The environment is a walk up service, immediate face to face with the client.
· Must have excellent verbal and written skills, as well as be outgoing and be extremely comfortable with personal interaction with clients.
· Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office365) problem tickets, configure and install common applications and install/remove PCs. Must have experience in large corporate technical support environment and use of a ticketing system.
· Must have experience with mobility devices, tablets, mobile phones etc.
· Extensive 7 year background check and drug test is required.
Qualifications
reply with your resume
Additional Information
For more information, Please contact
Shubham
************
$42k-48k yearly est. 60d+ ago
Supv, Network & Systems Delivery
General Communication 4.7
Systems administrator job in Anchorage, AK
GCI's Supv, Network & Systems Delivery will provide Supervision and leadership of Engineers. Advanced level engineering position Responsible to successfully facilitate both simple and complex engineering projects and deliver solutions that meet scope requirements on time and within budget. Position requires a high level of specific discipline expertise, knowledge of other engineering disciplines, and the ability to make technical decisions independently on significant engineering problems. Position provides technical leadership, oversight, and mentoring to junior engineers, as well as support to interdepartmental groups as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This leadership position requires the following non-delegable responsibilities:
Fully own the mission, goals, operations, and results of the team and areas of responsibility.
Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include:
Establishing the vision and tone for the department, consistent with company culture and mission.
Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately.
Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner.
Engineering & Design:
Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support.
Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization.
Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology.
Provides detailed reports on network operational status, and milestones related to project completion.
Configures firewalls, routers, switches, voice, and video hardware in support of network operations and projects.
Capable of remote site support for off-site personnel and customers.
Audits, forecasts, and manages capacity of IP addressing, bandwidth forecasting, hardware, software licensing, and hosted devices.
Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior engineers and technicians.
Personnel & Organizational Management:
Manage and oversee Team of technology professionals: Set the tone, develop, and implement a training plan to address the technical requirements of the team members. Develop organizational and individual goals and implement an action plan to achieve them.
Provide timely annual performance reviews for all direct reports and ensure that all employees within the department receive annual performance reviews on time. Responsible for team results and recommends and /or approves promotions, demotions, transfers, or disciplinary actions up to and including termination.
Responsible for leading, developing, and managing the performance of those reporting to this position; establishes and communicates clear performance expectations; and makes recommendations for salary increases. Responsible for results.
COMPETENCIES
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Ability to be self-direct and motivated / cooperative team player. Ability to track, prioritize, and work assignments with changing priorities.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. Ability to manage challenging employee or customer issues ensuring positive results.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
COMPLIANCE - Follows internal controls; adheres to GCI policies and procedures regarding proprietary information, product lines/campaigns/promotion, design, installation, and databases; protects internal and external customer and company confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to ensure customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Demonstrated ability to be a creative and innovative problem solver, dealing with ambiguity and ability to manage multiple projects and priorities.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to serve as a technical expert in a discipline or disciplines within the company. Demonstrated ability to effectively identify and resolve technical problems including impact on schedule and cost.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures, and company assets remain secure.
CHANGE MANAGEMENT: champions and supports department and company change.
DECISION MAKING: uses sound, logical judgment based on department and company policy and procedures, sales, data, research, and experience to choose an appropriate course of action and find optimal solutions to complex problems.
PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. Track record of successfully providing engineering oversight on project/s from inception to customer acceptance and final turn-over.
MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. Ability to lead clients, engineers, and support staff on large group projects.
PERFORMANCE MANAGEMENT: sets clear performance expectations for team.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to use the company intranet. Knowledge of standard network engineering concepts. Knowledge of firewalls, routers, switches, voice and/or video hardware, network applications and related technologies. Experienced in diagnosis of Layer-2 and Layer-3 data network problems. Demonstrated knowledge of IP address nomenclature, protocols, and routing. Ability to create and edit network drawings.
Minimum Qualifications
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Bachelor's degree in network environment, network development, information technology, project management within a telecommunications environment or related field. *
Minimum of six (6) years in a customer service environment. *
Including (1) year in a leadership role.
Preferred:
Telecommunications experience
CCENT, CCT, CCNA, CCDA, JNCIA, CCDP, CCNP/advanced level, HDI, Microsoft, ITIL, NRS I, and CompTIA
Other telecom industry specific certifications and/or job specific certifications.
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
How much does a systems administrator earn in Anchorage, AK?
The average systems administrator in Anchorage, AK earns between $52,000 and $77,000 annually. This compares to the national average systems administrator range of $59,000 to $100,000.
Average systems administrator salary in Anchorage, AK
$63,000
What are the biggest employers of Systems Administrators in Anchorage, AK?
The biggest employers of Systems Administrators in Anchorage, AK are: