Systems administrator jobs in Anchorage, AK

**Sr IT Field Technician - West Division** Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment. **Key Duties & Responsibilities** + Train clients on Labcorp's proprietary laboratory system and workflows + Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity + Escalate advanced or second-level system issues to appropriate internal support teams + Process hardware requests including ordering, setup, installation, and testing + Provide technical support for Labcorp equipment in client offices + Travel occasionally to client locations to deliver hands-on support and training + Collaborate with internal IT teams to support cross-functional troubleshooting and system integration + Support Labcorp onsite lab with hardware, software, and network-related issues + Perform IT asset management including inventory tracking and lifecycle documentation + Participate in special projects and complete assigned tasks in support of team goals **Schedule & Work Conditions** + Standard hours: 8:00 AM - 5:00 PM (non-exempt role) + Position based in-office at Labcorp's Anchorage location + Overtime may be required based on business needs and is paid accordingly + Occasional travel required, which may include overnight stays **Requirements** + Associate's Degree in Information Technology or equivalent work experience + 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting + Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts + Proven experience with hardware/software installation, configuration, and troubleshooting + Excellent communication skills and a strong customer service orientation + Ability to work independently and manage multiple priorities in a fast-paced environment **Preferred Qualifications** + Experience supporting laboratory or healthcare IT systems + Familiarity with specialty or proprietary lab applications + Prior experience in a multi-location or enterprise-scale IT support environment **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Additional Information For more information, Please contact Shubham ************

The Aleutian Pribilof Islands Association, Inc. (APIA) is looking for a Network Support Technician in Anchorage, AK. Schedule: On-Site Full-time (37.5 hours per week). APIA is a regional tribal non-profit representing the 13 tribes of and serving the Aleut people in the Aleutian Pribilof Islands Region of Alaska. APIA provides services throughout the Aleutian Pribilof Islands region including health, education, social, behavioral health, employment and vocational training, public safety, environmental, and cultural heritage services. Provide receive timely and effective technical support to APIA end-users. Act as the first point of contact for end-users who are experiencing technical issues. Primary responsibility is providing exceptional customer service while resolving technical issues. Essential Functions: As the first-level support, provide friendly and efficient first-level Help Desk support to all APIA departments for the resolution of technical issues. To diagnose and resolve hardware and software issues, including desktops, laptops, printers, and software applications. Responsible for installation, setup and configuration of PCs, mobile devices (e.g., smartphones, tablets), printers, and related network hardware and software. Provide remote support technical assistance to end-users remotely, using relevant tools such as Microsoft Teams, Zoom, and remote software tools. Maintain accurate records of user requests, resolutions, and equipment inventory. Perform Routine maintenance tasks such as software updates, patch management, and system backups. Provide timely provisioning of services and privileges for new employees, terminations, promotions, transfers, and name changes, following established departmental procedures. Train end-users in how to use hardware and software effectively. Educate end-users on cybersecurity best practices and identify/report security threats. Collaborate with team members to share knowledge and improve overall support efficiency. Qualifications: High school diploma or equivalent with some college coursework or technical training in IT support, or a related field required. 2. A+ Certification, Network+, or other IT Certification and experience, preferred. Basic knowledge of computer hardware, operating systems (Windows/mac OS), and Microsoft 365 applications. Prior customer service or help desk experience. Willingness to travel to support Aleutian Pribilof Islands regional communities and other locations if required. Willingness to work flexible hours, including evenings and weekends as needed. A valid Alaska driver's license and an insurable driving record. For information about APIA, please see our website at ************** Visit us online to apply for this job and upload your resume online. The online method is preferred; however, you can also send/fax resume and application to Aleutian Pribilof Islands Association, Attn: Chief Human Resources Officer, 1131 East International Airport Road. Anchorage, AK 99518, or fax to ************, or email to ****************. Native preference will be given to qualified applicant pursuant to P.L. 93-638.

Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do. COMPREHENSIVE BENEFITS PACKAGE: Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes): * Paid Time Off (PTO) * Paid Holidays * Medical Insurance * Dental & Vision Insurance * Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA) * Life insurance * Short and Long-Term Disability * 401(k) Plan & Employer Match * Profit sharing * Employee Assistance Program * Tuition Assistance This position can be filled in either Fairbanks, AK or Anchorage, AK JOB SUMMARY: The Network Administrator is a pivotal subject matter expert responsible for the performance, resilience, and security of the organization's multi-site network infrastructure. Serving as the lead technical adviser for planning, developing, installing, configuring, maintaining, supporting, and optimizing all network-related hardware and software across the enterprise. The Network Administrator ensures continuous, secure connectivity between sites, proactively identifies and resolves complex network issues, and drives ongoing improvements in network architecture and security posture. Operating with a high degree of autonomy, this position plays a critical role in safeguarding the integrity of business operations while enabling future growth through strategic network planning and innovation. This role is based on-site in either Anchorage or Fairbanks and requires regular in-person presence to support the organization's network infrastructure. Responsibilities ESSENTIAL FUNCTIONS: * Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems. * Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity. * Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems. * Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems. * Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives. * Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity. * Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions. * Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities. * Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues. * Participate in after-hours on-call rotation and respond to critical network incidents or outages. * Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment. * Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations. * Travel occasionally to remote sites for network support, deployments, or project-based work. Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure. DOYON LIMITED CORE COMPETENCIES: * Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations. * Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. * Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients. * Safety and Security - Promotes a safe work environment for co-workers and customers. * Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues. JOB SPECIFIC COMPETENCIES: * Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components. * Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions. * Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking. * Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards. * Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders. * Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies. * Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity. * Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth. Qualifications REQUIRED QUALIFICATIONS: * 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN). * Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices. * Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark). * Proven ability to maintains network diagrams, standards, and operational procedures. * Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures. * Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards. * Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience). PREFERRED QUALIFICATIONS: * Associate's or Bachelor's degree in IT or related field. * Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+). * Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions. * Familiarity with automation/scripting (PowerShell, Python, Ansible). * Background in designing network security architectures (NGFW, IDS/IPS). * Ability to mentor junior IT staff and contribute to strategy and process improvement. WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills. PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions] REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice. Responsibilities ESSENTIAL FUNCTIONS: * Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems. * Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity. * Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems. * Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems. * Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives. * Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity. * Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions. * Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities. * Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues. * Participate in after-hours on-call rotation and respond to critical network incidents or outages. * Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment. * Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations. * Travel occasionally to remote sites for network support, deployments, or project-based work. Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure. DOYON LIMITED CORE COMPETENCIES: * Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations. * Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. * Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients. * Safety and Security - Promotes a safe work environment for co-workers and customers. * Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues. JOB SPECIFIC COMPETENCIES: * Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components. * Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions. * Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking. * Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards. * Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders. * Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies. * Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity. * Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth. Qualifications REQUIRED QUALIFICATIONS: * 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN). * Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices. * Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark). * Proven ability to maintains network diagrams, standards, and operational procedures. * Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures. * Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards. * Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience). PREFERRED QUALIFICATIONS: * Associate's or Bachelor's degree in IT or related field. * Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+). * Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions. * Familiarity with automation/scripting (PowerShell, Python, Ansible). * Background in designing network security architectures (NGFW, IDS/IPS). * Ability to mentor junior IT staff and contribute to strategy and process improvement. WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills. PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions] REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Apply Lead Network Administrator Department of the Interior Geological Survey Volcano Science Center Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply ? This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798342-DE-MW. Open to all U.S. citizens. There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement. Summary What General Information Do I Need To Know About This Position? This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798342-DE-MW. Open to all U.S. citizens. There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement. Overview Help Accepting applications Open & closing dates 12/08/2025 to 12/19/2025 Salary $110,020 to - $154,906 per year For specific duty location pay information see Duties section. Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Anchorage, AK Hilo, HI Vancouver, WA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - An average of 3 - 5 nights per month of overnight travel may be required for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process * Credentialing Financial disclosure No Bargaining unit status No Announcement number USGS-SAC-26-12798343-MP-MPW Control number 851726000 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. National Guard and reserves Current members, those who want to join or transitioning military members. Individuals with disabilities Individuals who are eligible under Schedule A. Family of overseas employees Family members of a federal employee or uniformed service member who is or was, working overseas. Peace Corps & AmeriCorps Vista Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA. Special authorities Individuals eligible under a special authority not listed in another hiring path. Clarification from the agency Open to current or former Federal employees w/perm comp status; OR those eligible under a special or noncomp appointing authority (e.g., disabled, Pathways Interns & Recent Grads who are elig for noncomp conversion, etc.); OR current or former employees who are serving, or previously served, on temp or term appt in a land mgmt agency; OR veterans with preference or have been separated from the armed forces under honorable conditions after approx 3yrs or more of continuous active service. Help This job is also open in another announcement to: The public Career transition (CTAP, ICTAP, RPL) Videos Duties Help As a Lead Network Administrator within the Volcano Science Center, you will serve as the principal contact for information technology systems within the assigned portfolios/major systems. This position performs a variety of the most difficult integration and complex configuration duties requiring the application of expert knowledge including establishing new approaches and methods to assess systems operations, analyzing emerging requirements, assessing the feasibility of new systems, and identifying the causes of complex operational problems. Some of your specific duties as an IT Specialist (SYSADMIN) will include: * Serve as a subject matter expert for creating, configuring, maintaining, and updating information systems. * Develop and execute detailed test plans for IT networks. * Provide guidance on the preparation of IT change requests and author configuration management submissions. * Perform network design, administration, monitoring and security. * Develop and provide compliance oversight for implementation of IT networks and systems requirements, policies, guidelines, and practices. Conditions of Employment for this Position: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probation period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probation period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Salary Information: * Vancouver, WA:Vancouver, WA Salary Table * Anchorage, AK: Anchorage, AK Salary Table The selectee will be entitled to a cost of living allowance of 1.49% in addition to the basic salary. * Hilo, HI: Hilo, HI Salary Table The selectee will be entitled to a cost of living allowance of 2.91% in addition to the basic salary. Cost of living allowance (COLA) is subject to annual OPM review. NOTE: First time hires to the Federal Government are typically hired at the Step 01. Requirements Help Conditions of employment Key Requirements: * Applicants must be U.S. Citizens. * Suitable for Federal employment, as determined by background investigation. * Selectee may be subject to serving a one-year probationary period. * More requirements are listed under Qualifications and Other Information. Are There Any Special Requirements For This Position? * Because this position requires travel for official business, the selectee will be required to apply for a charge card within 30 calendar days of appointment. Individuals who have delinquent account balances from a previous Government charge card will be required to satisfy their existing obligation before a new card can be issued. * A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. * Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system. * If you are a Federal employee applying for a promotion (under merit promotion procedures) you must meet time-in-grade requirements by the closing date of the announcement. Qualifications Individuals must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition, applicants must meet the following to qualify for the GS-13 level: One year of specialized experience equivalent to at least the GS-12 level in the Federal service that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. Examples of such experience may include: Serving as a principal Network Administrator for highly complex IT networks consisting of remotely deployed computers, routers, and radios used to transmit real-time monitoring data back from a diverse range of instrument types. Must demonstrate skill in Information System Security and the ability to identify and address IT-related security risks, and show proficiency in IT network design, implementation, and monitoring. You must meet all qualification and eligibility requirements for the position by the closing date of the announcement. Education * Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. * Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit:******************************************************************************* Additional information Other Information: * There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI. The location will be determined when a selection is made. This job opportunity announcement may be used to fill additional similar vacancies in the advertised office or other U.S. Geological Survey offices in the local commuting area. * Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. * Under Executive Order 11935, only United States citizens and nationals (residents of American Samoa and Swains Island) may compete for civil service jobs. Agencies are permitted to hire non-citizens only in very limited circumstances where there are no qualified citizens available for the position. * USGS employees are subject to Title 43, USC Section 31(a) and may not: (a) have any personal, private, direct or indirect interest in lands or mineral wealth of lands under survey; (b) have any substantial personal, private, direct or indirect interests in any private mining or mineral enterprise doing business with the United States; or (c) execute surveys or examinations for private parties or corporations. * The application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment, and is authorized under Title 5, USC, Section 3302 and 3361. * DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* * As part of the application process, a series of four short essay questions will be included. Applicants must certify that their own words were used to answer the questions. * Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. Agency Benefits: * USGS has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework in accordance with the DOI Telework policy and with supervisor approval. The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis. * For additional information on our internal telework policy, please reference the Department of the Interior Telework Handbook at: ************************************** * Working for the U.S. Geological Survey offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays; health, life, dental, vision, and long term care insurance, flexible spending accounts, and participation in the Federal Employees Retirement System. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. * -Resume Length: Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. * -Basis of Rating: Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the result of the assessment required for this position. Your responses must be substantiated by your resume. If you do not respond to the application questions you may be rated ineligible. * -Resume Review Assessment Required: If you meet the eligibility and basic qualification requirements for this position subject-matter-experts will perform a structured review of your resume to evaluate your knowledge, skills, abilities, and competences as they directly relate to the duties of this position. As part of the online application process, you will be assessed on your possession of the following knowledge, skills, abilities and/or competencies: * Network Maintenance and Operation * Network Design * Network Troubleshooting and Optimization * Information Systems Subject Matter Expert * Network Systems Security Due weight will be given to performance appraisals and awards during the interview/selection process conducted by the hiring manager. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review. * -NOTE: If it is determined that you have rated yourself higher than is supported in your description of experience and/or education as described in your resume/application, or that your resume or application is incomplete, you may be rated ineligible, not qualified, or your score may be lowered. To preview the announcement questionnaire, click here: ******************************************************** Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments. Resume Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Supporting documents * -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments. Transcripts * -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible. Due Weight for Performance * -Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. Due weight for performance applies to federal and non-federal work. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. Current & Former Federal Employees * -If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility, you must submit a copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step by the closing date of this announcement, or you will not receive consideration. Veterans Employment Opportunity Act (VEOA) * -If you are claiming eligibility under the Veterans Employment Opportunity Act (VEOA), you must submit proof that supports your claim. This may include: * A legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions. * If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference or that shows length of service, AND that your character of military service is honorable. Additional information can be found in the VetGuide. Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles * -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes: * copy of the agency notice; * your most recent Performance Rating; and * your most recent SF-50 noting current position, grade level, and duty location. If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here. Eligibility for Special Appointing Authorities If you are applying for this position based on eligibility under a special appointing authority, you must submit proof that supports your claim by the closing date of the announcement. If you fail to submit proof, you will not receive consideration under the special appointing authority. Below is a list of the most common authorities and the documentation requirements. If you're eligible for an authority not listed, you are responsible for submitting documentation that's appropriate for that specific authority. Additional information for all the authorities below can be found on the USAJobs Hiring Paths page. CONTINUED IN HOW TO APPLY SECTION BELOW If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help REQUIRED DOCUMENTS CONTINUED: * -30% or More Disabled Veteran - Submit a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy; and an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, etc. * -Individuals with Disabilities - Submit documentation issued by a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. * -Military Spouse - Submit verification of active duty member of the armed forces (i.e. a copy of your spouse's orders verifying currently on active duty and verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage); OR verification of the member's 100% disability (official statement from the Department of Veterans Affairs (dated 1991 or later)); OR verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). * -Appointment of Certain Former Overseas Employees - Submit a SF-50, Notification of Personnel Action that confirms your eligibility and a performance appraisal from that period. * -Peace Corps & VISTA - Former Peace Corps volunteers or VISTA members must submit their Certification of Volunteer Service. Present and former Peace Corps personnel must submit a SF-50, Notification of Personnel Action that confirms their eligibility. * -Certain National Guard Technicians - Submit proof that confirms that you were involuntarily separated (other than by removal for cause on charges of misconduct or delinquency); you served at least 3 years as a technician; and are within 1 year of your separation date from service as a Guard Technician. * -Public Land Corps (PLC) - Submit the signed Certificate of Eligibility for Noncompetitive Hiring Status (PLC) issued by the PLC Coordinator for the organization where the creditable service was completed. HOW TO APPLY * -Applications (resume and application questions) for this vacancy must be received on-line via USAJOBS BEFORE midnight Eastern Time (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. Most libraries, employment offices, and all USGS personnel offices can provide access to the Internet. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance. * -Instructions for Applying Online for this Vacancy Announcement: 1) Click the blue "Apply Online" button. 2) If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile. 3) As a registered user, select a stored resume and select one or more of your stored documents to attach to your application. 4) Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen. 5) Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy. 6) Submit required documents. 7) If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk. Agency contact information Mary Wagner Phone ************ Email **************** Address VOLCANO SCIENCE CENTER 12201 Sunrise Valley Drive Mail Stop 600 Reston, VA 20192 US Next steps * -If you are rated as one of the most highly qualified candidates, you will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30-45 days of the closing date of this announcement. You will be notified via email of the outcome. You can also go to "My Account" within USAJOBS to review your Application Status. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments. Resume Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Supporting documents * -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments. Transcripts * -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible. Due Weight for Performance * -Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. Due weight for performance applies to federal and non-federal work. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. Current & Former Federal Employees * -If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility, you must submit a copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step by the closing date of this announcement, or you will not receive consideration. Veterans Employment Opportunity Act (VEOA) * -If you are claiming eligibility under the Veterans Employment Opportunity Act (VEOA), you must submit proof that supports your claim. This may include: * A legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions. * If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference or that shows length of service, AND that your character of military service is honorable. Additional information can be found in the VetGuide. Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles * -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes: * copy of the agency notice; * your most recent Performance Rating; and * your most recent SF-50 noting current position, grade level, and duty location. If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here. Eligibility for Special Appointing Authorities If you are applying for this position based on eligibility under a special appointing authority, you must submit proof that supports your claim by the closing date of the announcement. If you fail to submit proof, you will not receive consideration under the special appointing authority. Below is a list of the most common authorities and the documentation requirements. If you're eligible for an authority not listed, you are responsible for submitting documentation that's appropriate for that specific authority. Additional information for all the authorities below can be found on the USAJobs Hiring Paths page. CONTINUED IN HOW TO APPLY SECTION BELOW If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

......................................................................................................................................................... IT Endpoint Systems Administrator Location: Anchorage, Alaska Schedule: 40hr week -M -F Pay: Starting at $34.00 Per Hour ......................................................................................................................................................... SUMMARY: IT Endpoint Systems Administrator The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization. DUTIES: IT Endpoint Systems Administrator Deploy, configure, and maintain endpoint devices Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms. Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation. Develop scripts and automation workflows to streamline endpoint provisioning and maintenance. Collaborate with help desk teams to resolve escalated incidents efficiently. Requirements REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator 2-4 years of experience in IT help desk, desktop support, or technical support roles. Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications. High school diploma or equivalent required. Valid Alaska Driver's License; possession of functional, insured vehicle. BenefitsThis is a temp to hire position, with opportunity for permanent, long -term employment. A full benefits package will be made available at the time of permanent placement, which would include the following: • Medical, Dental, Vision. • FSA • 401(k) with matching • Life Insurance • EAP • PTO #IND123

......................................................................................................................................................... IT Endpoint Systems Administrator Location: Anchorage, Alaska Schedule: 40hr week-M-F Pay: Starting at $34.00 Per Hour ......................................................................................................................................................... SUMMARY: IT Endpoint Systems Administrator The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization. DUTIES: IT Endpoint Systems Administrator Deploy, configure, and maintain endpoint devices Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms. Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation. Develop scripts and automation workflows to streamline endpoint provisioning and maintenance. Collaborate with help desk teams to resolve escalated incidents efficiently. Requirements REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator 2-4 years of experience in IT help desk, desktop support, or technical support roles. Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications. High school diploma or equivalent required. Valid Alaska Driver's License; possession of functional, insured vehicle. BenefitsThis is a temp to hire position, with opportunity for permanent, long-term employment. A full benefits package will be made available at the time of permanent placement, which would include the following: • Medical, Dental, Vision. • FSA • 401(k) with matching • Life Insurance • EAP • PTO #IND123

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Wellness resources Description Position Title: Quality Systems and Software Specialist Department: Quality Assurance Reports To: Director of Quality Assurance Date Updated: November 2025 Position(s) Supervised: None POSITION SUMMARY Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training. This position will be responsible for: Promote organizational compliance with accrediting agency, state, and federal regulations Manage BBAs occurrence program Perform investigations for occurrences Manage and perform internal audits Facilitate changes to BBAs Standard Operating Procedures (SOPs) Administrate BBAs Blood Establishment Computer System (BECS) and any other applicable software program Provide customer service to BBAs software users Manage and perform software upgrades and validations ESSENTIAL DUTIES AND RESPONSIBILITIES Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations and cGMPs are adhered to. Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI), Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results. Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc. Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department management. Audits will include: blood center processes, procedures, work areas, electronic records, and documents. Provide support during external agency inspections (FDA, AABB, etc.). Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies, processes, and procedures. Manage record retention process and record storage areas. Administrate BBAs Blood Establishment Computer System (BECS) and other applicable software programs. Provide customer service to BBAs software users. Manage and perform software configuration changes, upgrades, and validations where applicable. Maintain positive communication with all departments. Promote a positive work environment in which staff work cooperatively toward objectives. Exhibit support of BBAs values, mission statement, quality objectives, and customer service standards at all times. Perform other duties as assigned and qualified to do. CUSTOMER INTERACTION/PROBLEM SOLVING Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customers needs a high priority in face-to-face, telephone, and email contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. Must demonstrate a high level of problem-solving skills. QUALIFICATION REQUIREMENTS To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. GENERAL KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of general safety and quality assurance policies. Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access). Strong organizational skills and ability to prioritize tasks. Strong interpersonal and communication skills. Effective written and verbal communication skills. Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within required timeframes, and adapt to fluctuating workloads. Ability to write and interpret technical, professional, and other work-related documents. Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and statutes, and industry standards, and using quality-focused decision making. Ability to network with internal and external resources, build relationships conducive to a quality environment and continue growth in knowledge areas related to industry. Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors. Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible. Ability to instruct and train staff in software programs. Ability to organize and maintain company records. Ability to maintain confidentiality of donors, customers, employees, and BBA business information.. EDUCATION Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing. EXPERIENCE Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy, and procedure development and implementation while working with a diverse employee population. CERTIFICATES, LICENSES, ETC. Minimum: Valid Drivers License Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA. WORK ENVIRONMENT Extensive use of computers. Must be able to lift at least 30 pounds and sit for long periods of time. Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.

GCI's Core Network Administrator III will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components. Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives. Focus Scope of work could be: Scope of Work: Core Network: Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing. Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes. Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance. Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success. Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs. Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals. Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards. Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards. Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment. Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations. Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links. System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient. Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction. Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management. LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network. Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service. Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality. Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software. Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes. Experience with Metasolv, Statseeker, Grafana and Cisco Prime. Experience managing large network platforms. Demonstrated working experience in the use of Visio. Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization Additional Job Requirements: Provide advanced operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring alignment with design specifications and quality standards. This role requires a comprehensive understanding of telecommunications installation, modifications, and test procedures. The ability to identify, analyze, and resolve system issues and outages is essential. Additionally, prepare status reports that forecast network capacity and performance, ensuring all network assets and supporting facilities are maintained throughout their expected life cycle. The role entails performing both routine and complex assignments with limited supervision, ensuring optimal network functionality. Essential Duties: Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring network performance, stability, and reliability. Cisco NCS Platform: Manage and maintain Cisco NCS platforms, ensuring seamless operation and integration within the network environment. 802.11n Client Authentication: Oversee the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity. Internet Protocols: Support and troubleshoot Internet Protocol (IP) functionality, ensuring proper network communication and protocol compliance. Design Communication: Communicate network reference designs effectively using standard office tools such as Visio and other software, ensuring clear and concise documentation for technical and non-technical audiences. Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts. Minimum Qualifications: Required: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associates degree in Telecommunications, Computer Science, networking, or related field. * Minimum ten (10) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP network, data communications or telephony topology systems. * Preferred: Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE configuration and operation. Experience with SNMP based network management systems, configuration and operation. Experience with IP networking automation and scripting. Cisco Wireless LAN Controllers (WLC's). Telecommunications experience. Other relevant telecom industry or job specific certifications. Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Office/Remote: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Core Network: Key Responsibilities: Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems. Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance. Secure device access and address vulnerabilities by implementing and maintaining best practices for network security. Driving network optimization efforts to improve performance, scalability, and reliability. Facilitate regular device backups to ensure data integrity and disaster recovery readiness. Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues. Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements. Key Activities: Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network. Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment. Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption. Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes. Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols. Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner. Drive the identification and implementation of network and equipment optimizations to ensure peak performance. Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible. Support the Situation Management Center by providing physical and on-site break/fix support as needed. Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications. Technical Knowledge & Expertise: In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others. Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security. Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies. Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances. Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure. Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections. Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components. Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies. Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP. Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.). Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties - PBX Technician Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries. Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling. Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring. Install associated sets and sub-sets of business systems. Install associated power equipment and make necessary distribution. Install and provision system programming. Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions. Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests. Perform preventative maintenance and database backups Install, maintain, and modify PBX and Key Systems. Installation and configuration of vendor specific cards and equipment Minimum Education and Experience Required You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications. Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska. Certifications and Licenses Required External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position. Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test.

This position will develop and manage Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS) consistent with Chugach requirements in support of system operations. Additionally, this position will adapt hardware and software packages to Chugach's needs by developing, updating, and enhancing databases and applications for automated generation control, power forecasting, scheduling, energy accounting, on-line load flow, and automated control programs. Essential Functions * Examine, evaluate, develop and modify SCADA/EMS system applications, databases, and infrastructure in support of Generation, Transmission, and Distribution operations * Coordinate technical support with other departments. * Develop project plans and specifications consistent with requirements for upgrades and new SCADA/EMS requirements * Plan, install, and maintain software packages and associated computer and networking infrastructure * Coordinate with engineers and technicians on SCADA/EMS requirements for assigned distribution, transmission, and generation projects. * Develop training programs to instruct Power Dispatchers on newly installed software systems. * Maintain an ongoing SCADA/EMS Cyber Security Program. * Create and maintain all required SCADA/EMS documentation. * Create and maintain operator procedures pertaining to software products. * Maintain library of software packages, documentation, network diagrams, and configuration files for the SCADA/EMS. * Coordinate testing and perform commissioning of new SCADA installations and maintenance of existing installations. * Perform required SCADA/EMS server, workstation, network, and security administration tasks * Maintain data historian and interfaces for end users * Maintain SCADA/EMS datalinks with other utilities * Maintain and track system availability consistent with high availability requirements * Other duties as assigned. Relationships Internal * Manager, SCADA/EMS: Report to receive direction, guidance and decisions from. * SCADA/EMS Staff: Confer with, give and receive information. * Other Chugach Departments: Confer with, give and receive information * Manager Power Control: Receive direction from regarding SCADA/EMS functional requirements. External * Bargaining Unit Representatives * Vendors/Contractors: Work with SCADA/EMS software vendors and contractors when installing, modifying, or maintaining system. * Alaska Energy Authority Intertie Committee: Provide software support for Chugach to interface with other electric utilities. * Other electric utilities: Coordinate with user groups to develop common intertie software. Competencies * Knowledge of software development, testing, and maintenance, and its application to power system operation for an electrical utility * Server, network, application and database administration skills * Awareness of the continual changes in SCADA/EMS and computer technology. * Knowledge of hardware functions and operation, and an understanding of the interface requirements of software/hardware, application software, databases, and operating systems. * Ability to analyze SCADA/EMS operational trends and make recommendations for improvements. * Knowledge in areas of planning and control. Ability to apply project management techniques. * Knowledge of cyber security requirements and their application in an electrical utility environment. * Familiarity with the network segmentation principles and the ability to configure firewalls, manage Virtual Private Networks (VPNs), and implement other security protocols to protect the network from unauthorized access. * Ability to communicate clearly, orally and in writing. Supervisory Responsibility This position does not have any supervisory responsibilities. Work Environment Work is performed in a standard office environment. This position has on-call responsibilities on a rotating basis. Occasional travel required. Occasional local visits to switchyards, power plants, and vendor training sites. Minimum Qualifications and Experience Education Bachelor's degree in electrical engineering or computer science, or related discipline, required. Additional training in Computer Systems or specific training in software systems relating to electric utility industry preferred. Experience Two (2) years' experience in software development at the programmer/analyst level in SCADA/EMS, required. Experience with C, SQL, and scripting programming languages, required. Experience with Windows, and Linux-based system administration, TCP/IP Network administration, and implementation and troubleshooting of various data communication protocols, required. Experience with the configuration of Cisco networking hardware and Server virtualization preferred. Experience working in a union environment and electric utility, preferred. Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach. A little more about us: Chugach has been around for a long time, recently celebrating 75 years! We are a stable company, in a stable industry. And while we may have stability, we are modern, sustainable and forward-thinking to ensure that we provide reliable services for generations to come. We also pride ourselves on the longevity of our employees. We have several 20, 30 and 40 + year tenured employees who continue foster an inclusive, innovative corporate environment. Find your spark! Chugach's corporate vision: Responsibly developing energy to build a clean, sustainable future for Alaska. Chugach's corporate mission: We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members. Chugach's corporate values: Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team. Equal Employment Opportunity It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law. Chugach is also an affirmative action employer. Chugach Electric does not sponsor employment visas. Applicants must be authorized to work in the U.S. at the time of application and throughout employment. Employees must be able to provide documentation to Chugach Electric to show their identity and authorization to work. <

Server Engineer I Hiring Range $80,579.20 to $107,432.00 Pay Range $80,579.20 to $120,868.80 Server Engineer II Hiring Range $89,918.40 to $122,886.40 Pay Range $89,918.40 to $139,360.00 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Server Engineer is responsible for ensuring stable operation of SCF servers, applications and systems including design, planning, installation, configuration, performance monitoring, maintenance, documentation, optimization, upgrade and support of all system hardware, software, system interdependencies and communication links. This position has two (2) levels designed to provide progressively more responsible and independent work experiences. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services: Bachelor's degree in Information Technology (IT) or related field; OR equivalent combination of education and system application support experience; OR demonstrated proficiency as an IT Tech II at SCF. Microsoft Certified Associate certification; OR two (2) additional years of experience in system application support. Additional Qualifications for Server Engineer II: Two (2) years of support experience with Microsoft Active Directory, Exchange, SQL, and VMWare; OR demonstrated proficiency as a Server Engineer I at SCF. VMware VCTA Certification (VMware Certified Technical Associate - Data Center Virtualization); OR VMware professional or advanced certification. MS Certified M365 or Azure Expert certification; OR obtain within six (6) months of date of hire. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.

Sr IT Field Technician - West Division Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment. Key Duties & Responsibilities Train clients on Labcorp's proprietary laboratory system and workflows Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity Escalate advanced or second-level system issues to appropriate internal support teams Process hardware requests including ordering, setup, installation, and testing Provide technical support for Labcorp equipment in client offices Travel occasionally to client locations to deliver hands-on support and training Collaborate with internal IT teams to support cross-functional troubleshooting and system integration Support Labcorp onsite lab with hardware, software, and network-related issues Perform IT asset management including inventory tracking and lifecycle documentation Participate in special projects and complete assigned tasks in support of team goals Schedule & Work Conditions Standard hours: 8:00 AM - 5:00 PM (non-exempt role) Position based in-office at Labcorp's Anchorage location Overtime may be required based on business needs and is paid accordingly Occasional travel required, which may include overnight stays Requirements Associate's Degree in Information Technology or equivalent work experience 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts Proven experience with hardware/software installation, configuration, and troubleshooting Excellent communication skills and a strong customer service orientation Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications Experience supporting laboratory or healthcare IT systems Familiarity with specialty or proprietary lab applications Prior experience in a multi-location or enterprise-scale IT support environment Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job id : 17-64961 · The environment is a walk up service, immediate face to face with the client. · Must have excellent verbal and written skills, as well as be outgoing and be extremely comfortable with personal interaction with clients. · Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office365) problem tickets, configure and install common applications and install/remove PCs. Must have experience in large corporate technical support environment and use of a ticketing system. · Must have experience with mobility devices, tablets, mobile phones etc. · Extensive 7 year background check and drug test is required. Qualifications reply with your resume Additional Information For more information, Please contact Shubham ************

Apply Lead Network Administrator Department of the Interior Geological Survey Volcano Science Center Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply ? This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798343-MP-MW. Open to current or former Federal employees. There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement. Summary What General Information Do I Need To Know About This Position? This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798343-MP-MW. Open to current or former Federal employees. There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement. Overview Help Accepting applications Open & closing dates 12/08/2025 to 12/19/2025 Salary $110,020 to - $154,906 per year For specific duty location pay information see Duties section. Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Anchorage, AK Hilo, HI Vancouver, WA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - An average of 3 - 5 nights per month of overnight travel may be required for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process * Credentialing Financial disclosure No Bargaining unit status No Announcement number USGS-SAC-26-12798342-DE-MW Control number 851725600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Help This job is also open in another announcement to: Federal employees - Competitive service Federal employees - Excepted service Career transition (CTAP, ICTAP, RPL) Land and base management Veterans Military spouses National Guard and reserves Individuals with disabilities Family of overseas employees Peace Corps & AmeriCorps Vista Special authorities Videos Duties Help As a Lead Network Administrator within the Volcano Science Center, you will serve as the principal contact for information technology systems within the assigned portfolios/major systems. This position performs a variety of the most difficult integration and complex configuration duties requiring the application of expert knowledge including establishing new approaches and methods to assess systems operations, analyzing emerging requirements, assessing the feasibility of new systems, and identifying the causes of complex operational problems. Some of your specific duties as an IT Specialist (SYSADMIN) will include: * Serve as a subject matter expert for creating, configuring, maintaining, and updating information systems. * Develop and execute detailed test plans for IT networks. * Provide guidance on the preparation of IT change requests and author configuration management submissions. * Perform network design, administration, monitoring and security. * Develop and provide compliance oversight for implementation of IT networks and systems requirements, policies, guidelines, and practices. Conditions of Employment for this Position: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probation period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probation period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Salary Information: * Vancouver, WA:Vancouver, WA Salary Table * Anchorage, AK: Anchorage, AK Salary Table The selectee will be entitled to a cost of living allowance of 1.49% in addition to the basic salary. * Hilo, HI: Hilo, HI Salary Table The selectee will be entitled to a cost of living allowance of 2.91% in addition to the basic salary. Cost of living allowance (COLA) is subject to annual OPM review. NOTE: First time hires to the Federal Government are typically hired at the Step 01. Requirements Help Conditions of employment Key Requirements: * Applicants must be U.S. Citizens. * Suitable for Federal employment, as determined by background investigation. * Selectee may be subject to serving a one-year probationary period. * More requirements are listed under Qualifications and Other Information. Are There Any Special Requirements For This Position? * Because this position requires travel for official business, the selectee will be required to apply for a charge card within 30 calendar days of appointment. Individuals who have delinquent account balances from a previous Government charge card will be required to satisfy their existing obligation before a new card can be issued. * A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. * Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system. Qualifications Individuals must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition, applicants must meet the following to qualify for the GS-13 level: One year of specialized experience equivalent to at least the GS-12 level in the Federal service that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. Examples of such experience may include: Serving as a principal Network Administrator for highly complex IT networks consisting of remotely deployed computers, routers, and radios used to transmit real-time monitoring data back from a diverse range of instrument types. Must demonstrate skill in Information System Security and the ability to identify and address IT-related security risks, and show proficiency in IT network design, implementation, and monitoring. You must meet all qualification and eligibility requirements for the position by the closing date of the announcement. Education * Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. * Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit:******************************************************************************* Additional information Other Information: * There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI. The location will be determined when a selection is made. This job opportunity announcement may be used to fill additional similar vacancies in the advertised office or other U.S. Geological Survey offices in the local commuting area. * Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. * Under Executive Order 11935, only United States citizens and nationals (residents of American Samoa and Swains Island) may compete for civil service jobs. Agencies are permitted to hire non-citizens only in very limited circumstances where there are no qualified citizens available for the position. * USGS employees are subject to Title 43, USC Section 31(a) and may not: (a) have any personal, private, direct or indirect interest in lands or mineral wealth of lands under survey; (b) have any substantial personal, private, direct or indirect interests in any private mining or mineral enterprise doing business with the United States; or (c) execute surveys or examinations for private parties or corporations. * The application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment, and is authorized under Title 5, USC, Section 3302 and 3361. * DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* * As part of the application process, a series of four short essay questions will be included. Applicants must certify that their own words were used to answer the questions. * Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. Agency Benefits: * USGS has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework in accordance with the DOI Telework policy and with supervisor approval. The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis. * For additional information on our internal telework policy, please reference the Department of the Interior Telework Handbook at: ************************************** * Working for the U.S. Geological Survey offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays; health, life, dental, vision, and long term care insurance, flexible spending accounts, and participation in the Federal Employees Retirement System. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. * -Resume Length: Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * -Basis of Rating: Category rating will be used in the ranking and selection process for this position. The quality categories are Best Qualified, Well Qualified, and Qualified. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the result of the assessment(s) required for this position. Veterans' preference rules for category rating will be applied. * -Resume Review Assessment Required: If you meet the eligibility and basic qualification requirements for this position subject-matter-experts will perform a structured review of your resume to evaluate your knowledge, skills, abilities, and competences as they directly relate to the duties of this position. As part of the online application process, you will be assessed on your possession of the following knowledge, skills, abilities and/or competencies: * Network Maintenance and Operation * Network Design * Network Troubleshooting and Optimization * Information Technology Subject Matter Expert * Network Systems Security * -NOTE: If it is determined that you have rated yourself higher than is supported in your description of experience and/or education as described in your resume/application, or that your resume or application is incomplete, you may be rated ineligible, not qualified, or your score may be lowered. To preview the announcement questionnaire, click here: ******************************************************** Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments. Resume * -Resumes are required and will be limited to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or other written form, then you must describe your job-related qualifications, including: beginning and ending dates for paid and non-paid work experience; hours worked per week; month and year of employment for each job title listed; annual salary; and description of job duties. Include name and address of employer; supervisor name; and telephone number. Additional information on what to include can be found here. Supporting documents * -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments Transcripts * -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible. Veterans' Preference Eligibles * -If you are claiming veterans' preference you must provide a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions (i.e., Honorable or General Discharge). Note: If you have more than one DD-214 for multiple periods of active duty, submit a copy for each period of service. * -If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference and that your character of military service is honorable. * -If you are claiming 10-point veterans' preference, in addition to the documents specified above, you must also submit documentation that supports your claim, e.g., an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, or the award of the Purple Heart, etc. The overall rating must be identified on your certification letter or separation orders. Documentation must be received by the closing date shown in this vacancy announcement. If you fail to submit any of the required documentation, you will not be granted veterans' preference. Additional information on veterans' preference can be found in the VetGuide. Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles * -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes: * copy of the agency notice; * your most recent Performance Rating; and * your most recent SF-50 noting current position, grade level, and duty location. If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help * -Applications (resume and application questions) for this vacancy must be received on-line via USAJOBS BEFORE midnight Eastern Time (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. Most libraries, employment offices, and all USGS personnel offices can provide access to the Internet. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance. * -Instructions for Applying Online for this Vacancy Announcement: 1) Click the blue "Apply Online" button. 2) If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile. 3) As a registered user, select a stored resume and select one or more of your stored documents to attach to your application. 4) Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen. 5) Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy. 6) Submit required documents. 7) If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk. Agency contact information Mary Wagner Phone ************ Email **************** Address VOLCANO SCIENCE CENTER 12201 Sunrise Valley Drive Mail Stop 600 Reston, VA 20192 US Next steps * -If you are rated as one of the most highly qualified candidates, you will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30-45 days of the closing date of this announcement. You will be notified via email of the outcome. You can also go to "My Account" within USAJOBS to review your Application Status. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments. Resume * -Resumes are required and will be limited to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or other written form, then you must describe your job-related qualifications, including: beginning and ending dates for paid and non-paid work experience; hours worked per week; month and year of employment for each job title listed; annual salary; and description of job duties. Include name and address of employer; supervisor name; and telephone number. Additional information on what to include can be found here. Supporting documents * -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments Transcripts * -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible. Veterans' Preference Eligibles * -If you are claiming veterans' preference you must provide a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions (i.e., Honorable or General Discharge). Note: If you have more than one DD-214 for multiple periods of active duty, submit a copy for each period of service. * -If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference and that your character of military service is honorable. * -If you are claiming 10-point veterans' preference, in addition to the documents specified above, you must also submit documentation that supports your claim, e.g., an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, or the award of the Purple Heart, etc. The overall rating must be identified on your certification letter or separation orders. Documentation must be received by the closing date shown in this vacancy announcement. If you fail to submit any of the required documentation, you will not be granted veterans' preference. Additional information on veterans' preference can be found in the VetGuide. Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles * -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes: * copy of the agency notice; * your most recent Performance Rating; and * your most recent SF-50 noting current position, grade level, and duty location. If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

GCI's Core Network Administrator will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components. Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives. Scope of Work: Core Network: Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing. Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes. Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance. Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success. Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs. Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals. Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards. Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards. Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment. Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations. Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links. System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient. Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction. Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management. LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network. Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service. Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality. Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software. Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices. COMPETENCIES: • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees. • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes. • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. o Experience with Metasolv, Statseeker, Grafana and Cisco Prime. o Experience managing large network platforms. o Demonstrated working experience in the use of Visio. o Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards. o Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization Additional Job Requirements: Provide operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring compliance with design specifications and quality objectives. Functions at an intermediate level within the discipline and require a comprehensive understanding of telecommunications installation, modifications, and test procedures. Involves diagnosing and analyzing system issues and outages, while also preparing status reports that forecast network capacity and performance. Ensure that all network assets and facilities supporting network elements are maintained throughout their expected life cycle. Requires the ability to handle routine to moderately complex tasks under moderate supervision. Essential Duties: Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring optimal network performance and reliability. Cisco NCS Platform: Provide operational support and maintenance for Cisco NCS platforms, ensuring their integration and functionality within the network infrastructure. 802.11n Client Authentication: Support and manage the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity. Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associates degree in Telecommunications, Computer Science, Networking, or related field. * A minimum of six (6) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications or telephony topology systems. * Preferred: Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE. Experience with SNMP based network management systems, configuration and operation. Experience with IP networking automation and scripting. Cisco Wireless LAN Controllers (WLC's). Telecommunications experience. Other relevant telecom industry or job specific certifications. Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Office/Remote: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Core Network: Key Responsibilities: Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems. Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance. Secure device access and address vulnerabilities by implementing and maintaining best practices for network security. Driving network optimization efforts to improve performance, scalability, and reliability. Facilitate regular device backups to ensure data integrity and disaster recovery readiness. Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues. Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements. Key Activities: Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network. Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment. Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption. Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes. Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols. Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner. Drive the identification and implementation of network and equipment optimizations to ensure peak performance. Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible. Support the Situation Management Center by providing physical and on-site break/fix support as needed. Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications. Technical Knowledge & Expertise: In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others. Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security. Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies. Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances. Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure. Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections. Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components. Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies. Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP. Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.). Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties - PBX Technician Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries. Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling. Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring. Install associated sets and sub-sets of business systems. Install associated power equipment and make necessary distribution. Install and provision system programming. Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions. Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests. Perform preventative maintenance and database backups Install, maintain, and modify PBX and Key Systems. Installation and configuration of vendor specific cards and equipment Minimum Education and Experience Required You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications. Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska. Certifications and Licenses Required External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position. Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test.

Sr IT Field Technician - West Division Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment. Key Duties & Responsibilities * Train clients on Labcorp's proprietary laboratory system and workflows * Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity * Escalate advanced or second-level system issues to appropriate internal support teams * Process hardware requests including ordering, setup, installation, and testing * Provide technical support for Labcorp equipment in client offices * Travel occasionally to client locations to deliver hands-on support and training * Collaborate with internal IT teams to support cross-functional troubleshooting and system integration * Support Labcorp onsite lab with hardware, software, and network-related issues * Perform IT asset management including inventory tracking and lifecycle documentation * Participate in special projects and complete assigned tasks in support of team goals Schedule & Work Conditions * Standard hours: 8:00 AM - 5:00 PM (non-exempt role) * Position based in-office at Labcorp's Anchorage location * Overtime may be required based on business needs and is paid accordingly * Occasional travel required, which may include overnight stays Requirements * Associate's Degree in Information Technology or equivalent work experience * 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting * Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts * Proven experience with hardware/software installation, configuration, and troubleshooting * Excellent communication skills and a strong customer service orientation * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications * Experience supporting laboratory or healthcare IT systems * Familiarity with specialty or proprietary lab applications * Prior experience in a multi-location or enterprise-scale IT support environment Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

GCI's IT Systems Engineer III will leverage software to integrate enterprise technologies, cloud solutions, email, telecommunications, and networks into a seamless end-user experience. Apply engineering principles to research, plan, and design solutions that enhance internal communication and efficiency. Support and implement related projects and technologies to meet current and future business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Application Development and Project Support: Provide technical guidance for projects involving enterprise cloud systems and related applications. Participate in project planning, engineering, design and documentation. Conduct solution/product research, due diligence, and prepare pre-project documentation. Gather requirements and maintain ongoing project documentation as needed. Install and configure hardware and software components. Perform system testing, deployments, and manage “Go-Live” activities, including post-launch support and final release to end-users. Support cloud-based solutions and collaborate with engineering teams. Application Support: Evaluate existing configurations for efficiency and recommend improvements. Present findings and recommendations to end-users and business units. Provide solutions and alternative options to customers. Train and assist PSAs and Engineers in effective application support. Troubleshoot and resolve end-user incidents and technical issues. Track, update, and close issues using the trouble ticketing system. Implement routine configuration changes per approved requests. Troubleshoot and resolve software and hardware incidents. Test configuration changes in compliance with change management procedures. Support complex software and hardware patches, updates, and upgrades. Generate performance, productivity, and outage reports, including ad hoc reporting as requested. Maintain documentation for systems, infrastructure, training, and support related to existing applications. Highly accountable and results-driven; self-directed with a proactive approach to identifying opportunities and delivering innovative solutions. Skilled at assessing and managing risks, learning from challenges, and applying lessons to future initiatives. Strong conflict resolutions skills, with the ability to build and maintain successful working relationships with leadership, peers, end users, vendors, and other stakeholders. Ability to articulate technical information in presentation/training format in front of internal and external audiences with varying levels of technical understanding. Demonstrated expertise in supporting enterprise-wide communications and collaboration solutions, including public cloud platforms, VoIP, instant messaging (e.g., MS Teams), and content management systems (e.g., SharePoint). Strong knowledge of client/server software environments, database fundamentals, SQL, and reporting tools. Ability to manage, prioritize, and track multiple assignments while meeting deadlines. Ability to deliver projects on time, within scope, and on budget. Proven ability to adhere to IT industry best practices, including ITIL standards. Strong problem-solving skills with the ability to identify and resolve root causes in complex environments. Ability to analyze system change impacts and implement solutions that minimize disruption while ensuring successful outcomes. Intermediate knowledge of: Databases such as SQL, Oracle, and MongoDB. Operating systems including Windows, mac OS, Windows Server, UNIX, Android, and iOS. Office productivity applications including Microsoft Word, Excel, PowerPoint, Visio, and Project. Knowledge of Microsoft 365 SaaS services, including but not limited to: OneDrive / SharePoint, Exchange, Teams, M365 Productivity Apps, Entra (Identity), Viva Suite. COMPETENCIES: • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. o Highly accountable and results-driven; self-directed with a proactive approach to identifying opportunities and delivering innovative solutions. o Skilled at assessing and managing risks, learning from challenges, and applying lessons to future initiatives. • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. o Strong conflict resolutions skills, with the ability to build and maintain successful working relationships with leadership, peers, end users, vendors, and other stakeholders. • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Ability to articulate technical information in presentation/training format in front of internal and external audiences with varying levels of technical understanding. • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Demonstrated expertise in supporting enterprise-wide communications and collaboration solutions, including public cloud platforms, VoIP, instant messaging (e.g., MS Teams), and content management systems (e.g., SharePoint). o Strong knowledge of client/server software environments, database fundamentals, SQL, and reporting tools. o Ability to manage, prioritize, and track multiple assignments while meeting deadlines. o Ability to deliver projects on time, within scope, and on budget. o Proven ability to adhere to IT industry best practices, including ITIL standards. o Strong problem-solving skills with the ability to identify and resolve root causes in complex environments. o Ability to analyze system change impacts and implement solutions that minimize disruption while ensuring successful outcomes. • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively. o Intermediate knowledge of: Databases such as SQL, Oracle, and MongoDB. Operating systems including Windows, mac OS, Windows Server, UNIX, Android, and iOS. Office productivity applications including Microsoft Word, Excel, PowerPoint, Visio, and Project. o Knowledge of Microsoft 365 SaaS services, including but not limited to: OneDrive / SharePoint, Exchange, Teams, M365 Productivity Apps, Entra (Identity), Viva Suite. Additional Job Requirements: This is an advanced level position within the discipline demonstrating comprehensive knowledge and proficiency in all areas of responsibility. Performs complex tasks and job duties, receiving minimal to no instruction on routine work and general instruction on new assignments. Works under minimal supervision with wide latitude for independent judgment. Supports higher level staff in implementing more complex projects. Provides mentorship and guidance to junior staff. Act as a primary point of contact for issues and resolutions, providing high-level technical guidance. Essential Duties: Application Development and Project Support Application Support Team Leadership Support technical teams in delivering projects on time, within scope, and on budget. Lead team-coordinated solutions and product research. Provide technical mentorship and guidance to junior engineers. Additional Competencies: Advanced capability to analyze system change impacts and implement solutions that minimize disruption while ensuring successful outcomes. Ability to facilitate and participate in sessions with leadership and key stakeholders. Ability to influence without authority and guide a team towards common goals by demonstrating leadership skills, building trust, and maximizing relationships across the company. Databases such as SQL, Oracle, and MongoDB. Operating systems including Windows, mac OS, Windows Server, UNIX, Android, and iOS. Office productivity applications including Microsoft Word, Excel, PowerPoint, Visio, and Project. Advanced knowledge of: Strong knowledge of Microsoft 365 SaaS services, including but not limited to: OneDrive / SharePoint, Exchange, Teams, M365 Productivity Apps, Entra (Identity), Viva Suite. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Bachelor's degree in engineering, information technology/systems, computer science, or related field. * Minimum of six (6) years of progressively responsible experience with Microsoft 365 SaaS services, systems/applications administration, engineering, or an equivalent technical/administrative support environment. * Preferred: Experience with Microsoft Defender, Microsoft Purview, Microsoft Azure, Microsoft Power Platform, Microsoft AI, and/or Microsoft Intune. Telecommunications experience. Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.