Systems administrator jobs in Pflugerville, TX

This position serves as a hands-on System Administrator for Client's Salesforce Orgs. This position requires a wide range of skills from setting up new Orgs from scratch, integration with 3rd party tools, migration of data, use of CI/CD frameworks, troubleshooting systems including production and other administrative tasks as required. This position will require hands-on experience as an Administrator and prior Salesforce custom development experience is a plus. Familiarity with DocuSign and Azure Data Factory is also a plus. The Client's Salesforce team follows Agile (Scrum), and this role should have experience with Agile methodologies. This position requires availability for 24/7 support. Candidate Skills and Qualifications: Years Required/Preferred Experience 7 Required Experience as a Salesforce Administrator, managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices. 7 Required Experience in Software Development Lifecycle (SDLC) process, coding standards, change control, and version management including CI/CD toolsets such as Flosum. 7 Required Experience in data migrations, data quality, systems integrations, 3rd party applications, and AppExchange products. 7 Required Experience is overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions. 5 Preferred Experience in implementing various authentication protocols (oAuth) to integrate 3rd party applications. Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.). 2 Preferred Experience in Salesforce implementation and development and in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components. 2 Preferred Experience with Salesforce integration tools like MuleSoft, Azure Data Factory and Jitterbit. 2 Preferred Agile Software Development Methodologies Experience. 2 Preferred Knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow Rules, etc.

Direct Client: Texas Health and Human Services Commission Job Title: Salesforce Administrator Duration: 8+Months Contract Hours Per Week: 40 Hr Interview Type: Webcam or In-Person Ceipal ID: STX_SFDC571_MA Requirement ID: 529601571 Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission. All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system. This position serves as a hands-on System Administrator for HHSC Salesforce Orgs. This position requires a wide range of skills from setting up new Orgs from scratch, integration with 3rd party tools, migration of data, use of CI/CD frameworks, troubleshooting systems including production and other administrative tasks as required. This position will require hands-on experience as an Administrator and prior Salesforce custom development experience is a plus. Familiarity with DocuSign and Azure Data Factory is also a plus. The HHSC Salesforce team follows Agile (Scrum), and this role should have experience with Agile methodologies. This position requires availability for 24/7 support. SKILLS: (7 Required) Experience as a Salesforce Administrator, managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices. (7 Required) Experience in Software Development Lifecycle (SDLC) process, coding standards, change control, and version management including CI/CD toolsets such as Flosum. (7 Required) Experience in data migrations, data quality, systems integrations, 3rd party applications, and AppExchange products. (7 Required) Experience is overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions. (5 Preferred) Experience in implementing various authentication protocols (oAuth) to integrate 3rd party applications. Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.). (2 Preferred) Experience in Salesforce implementation and development and in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components. (2 Preferred) Experience with Salesforce integration tools like MuleSoft, Azure Data Factory and Jitterbit. (2 Preferred) Agile Software Development Methodologies Experience. (2 Preferred) Knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow Rules, etc. V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: ************************************** LinkedIn: ***************************************** Facebook: ********************************* Twitter: *********************************

1. Minimum 1 year of relevant experience in navigation with below skills 2. Ability to complete Client Project Training for all map data layers. 3. Ability to complete Client Tools Training for map data editing, edit tracking and reporting. 4. General skills in open-source research for map data corroboration. 5. Ability to conduct targeted research in registered data sources. 6. Ability to perform Map edits based on the instructions received in an area via work package 7. Understand and solve systematic errors in maps data 8. Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps. 9. Good communication skills 10. Should work 5 days in office

Salesforce Administrator / SFDC Developer Austin, TX - Hybrid Contract 529601571 Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system. This position serves as a hands-on System Administrator for Salesforce Orgs. This position requires a wide range of skills from setting up new Orgs from scratch, integration with 3rd party tools, migration of data, use of CI/CD frameworks, troubleshooting systems including production and other administrative tasks as required. This position will require hands-on experience as an Administrator and prior Salesforce custom development experience is a plus. Familiarity with DocuSign and Azure Data Factory is also a plus. The clients Salesforce team follows Agile (Scrum), and this role should have experience with Agile methodologies. This position requires availability for 24/7 support. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 7 Years Required Experience as a Salesforce Administrator, managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices. 7 Years Required Experience in Software Development Lifecycle (SDLC) process, coding standards, change control, and version management including CI/CD toolsets such as Flosum. 7 Years Required Experience in data migrations, data quality, systems integrations, 3rd party applications, and AppExchange products. 7 Years Required Experience is overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions. 5 Years Preferred Experience in implementing various authentication protocols (oAuth) to integrate 3rd party applications. Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.). 2 Years Preferred Experience in Salesforce implementation and development and in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components. 2 Years Preferred Experience with Salesforce integration tools like MuleSoft, Azure Data Factory and Jitterbit. 2 Years Preferred Agile Software Development Methodologies Experience. 2 Years Preferred Knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow Rules, etc.

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

About Us Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future. Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries. Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life. Position Overview The Senior Cloud & Systems Administrator will be responsible for managing, maintaining, and optimizing our hybrid IT Infrastructure. This includes overseeing on-premises and cloud- based systems, ensuring high availability, implementing enterprise-level security policies, and driving improvements in backup, disaster recovery, and system performance. The ideal candidate has extensive hands-on experience with Microsoft Azure, Microsoft 365 administration (including Exchange, SharePoint, Intune, Sentinel, and others), VMware, Windows Server, SQL Server, Microsoft Fabric, SaaS integrations, backup and recovery solutions, and Entra ID. What You'll Do: Manage, monitor, and maintain Windows Servers, virtualized environments (VMware), and Azure resources. Oversee Microsoft 365 administration, including Exchange, SharePoint, Intune, Sentinel, and related services. Implement and maintain enterprise security measures, including Entra ID configurations, Conditional Access policies, multi-factor authentication (MFA), and other identity security controls. Administer Microsoft SQL Server environments, including performance tuning, backup strategies, query troubleshooting, and optimization. Provide day-to-day administration and configuration of Microsoft Fabric for data platform and analytics needs. Develop, maintain, and test backup and disaster recovery strategies to ensure data integrity and business continuity. Support SaaS applications and integrations, ensuring secure connectivity, data flow, and user access alignment with company standards. Proactively monitor systems for performance and reliability issues, applying corrective actions as needed. Assist in planning and executing infrastructure upgrades, migrations, and integrations. Collaborate with cross-functional teams to support business applications and IT initiatives. Maintain documentation for configurations, procedures, and troubleshooting guides. Provide tier-3 support for escalated issues and mentor junior IT team members. What You'll Bring: 5+ years of experience in system administration in a mid-to-large enterprise environment. Strong expertise with Microsoft Azure and Microsoft365 administration (Exchange, SharePoint, Intune, Sentinel). Solid experience with SQL Server administration, including performance tuning and troubleshooting. Familiarity with Microsoft Fabric administration and integration with Microsoft data platforms. Hands-on experience with VMware vSphere (installation, configuration, performance tuning). Experience with backup and disaster recovery solutions (e.g., Veeam). Experience working with SaaS-based platforms and integrations across cloud and on-premise environments. In-depth understanding of identity management and security policies (Entra ID, Conditional Access, MFA, RBAC). Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls). Excellent troubleshooting and problem-solving skills. Strong documentation and communication abilities. Certifications (preferred but not required): Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, VCP (VMware Certified Professional), Microsoft Certified: Data Analyst Associate (for Fabric/Power BI environments). Why Join Us Competitive salary and benefits package. Opportunities for professional growth and certification support. Collaborative and forward-thinking IT team. Chance to make a meaningful impact in a growing enterprise. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, or any other basis protected by applicable federal, state, or local law. Quanta Services is an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or to request reasonable accommodation in the job application, interview, or hiring process, please contact Quanta Services' Human Resources department.

Immediate need for a talented Technical / Deskside Support IV. This is a 12+ month contract opportunity with long-term potential and is located in Austin, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94498 Pay Range: $25 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Client Services Department They provide end user support internationally and in the US Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology Basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved Could work about 100-200 tickets a day split among 40 individuals Key Requirements and Technology Experience: Must have skills: - Technical/Deskside Support, Dell, Intune/Jamf, Windows 11/12 Windows 10 Windows 11 knowledge Client shop so needs to be familiar with Client laptops Site is a heavy Client usage community, needs to be proficient with Client OS system and Apple Devices InTune and Jant used - must be proficient with navigating those applications Azure - ability to navigate and understand logs Basic network troubleshooting skills Utilize MS Team rooms - helping with AudioVisual issue Basic networking skills needed Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Engineering Leader The Engineering Leader plays a critical role in a fast-growing startup environment, guiding the technology organization, shaping long-term technical strategy, and ensuring the delivery of high-quality, scalable, and reliable solutions for the their Platform. This role requires a hands-on, innovative leader with deep engineering expertise and strong experience in AI/ML, data engineering, and SaaS platform development. The Engineering Leader partners closely with product, design, and cross-functional teams to drive rapid innovation, build foundational processes, and help scale the platform and team as the company grows. This leader will also oversee and manage a distributed engineering team, including direct reports located outside of the United States. Key Responsibilities Technical Strategy & Vision Define and communicate a forward-looking technical strategy aligned with company goals. Integrate advancements in AI/ML, scalable data pipelines, and modern SaaS practices to enhance platform capabilities and maintain competitive advantage. AI & Machine Learning Leadership Lead the development, training, and fine-tuning of AI/ML models, supporting the launch and evolution of white-labeled LML solutions. Partner with product and data teams to identify meaningful AI opportunities and ensure responsible and effective model deployment. Data Engineering & Pipelines Oversee the creation, optimization, and reliability of data pipelines that power machine learning, analytics, and intelligent product features. Ensure data systems are scalable, secure, and built for rapid experimentation and iteration. Leadership & Global Team Development Build, mentor, and inspire a high-performing, geographically distributed engineering team. Manage direct reports located internationally and foster a collaborative, inclusive culture that promotes alignment, accountability, and technical excellence across borders. SaaS Platform Development Lead engineering for a multi-tenant SaaS platform, ensuring exceptional performance, security, scalability, and customer experience. Drive architectural decisions that support rapid iteration and long-term product evolution. Product Development & Delivery Oversee the complete software development lifecycle to consistently deliver features and enhancements on time and at high quality. Champion agile methodologies and CI/CD practices that improve reliability and development velocity. Cross-Functional Collaboration Work closely with Product, Operations, Design, and GTM teams to align on priorities, requirements, and workstreams. Maintain transparent communication to ensure smooth execution and strong cross-functional outcomes. Operational Excellence & Reliability Define and track engineering KPIs across uptime, performance, customer satisfaction, and delivery efficiency. Lead continuous improvements in observability, security, and platform stability. Innovation & Continuous Improvement Cultivate a culture that encourages experimentation, emerging technology adoption, and continuous improvement across engineering practices-especially in AI and data-driven capabilities. Architecture & System Design Guide architectural direction to ensure platform scalability, maintainability, and alignment with long-term business and AI/ML integration goals. Resource & Budget Management Manage budgets, tooling, infrastructure investments, and global headcount planning. Make data-driven decisions to optimize resources and maximize ROI. Risk Management & Compliance Identify and mitigate technical, operational, and data-related risks. Ensure engineering practices adhere to industry standards for compliance, privacy, security, and responsible AI use. Executive Communication & Reporting Provide clear, consistent updates to the executive team on engineering performance, initiatives, and strategy. Represent engineering in leadership discussions and influence company-wide decision-making. #TECHIND

The Migration Engineer will participate in the planning, design, and execution of email and data migration initiatives during large acquisitions. This role provides technical support for migrating email to Exchange Online and migrating data from external sources into Box. Experience with Box Shuttle is mandatory, as it will be a core component of the data migration process. The role requires strong expertise in Exchange Online, internet email systems, DNS, and enterprise-grade migration tooling. Responsibilities Assist with the migration of mailboxes from multiple external sources into one or more managed Exchange Online tenants. Utilize Box Shuttle to migrate data from external repositories into a centralized, managed Box instance. Support the planning and execution of migration processes while ensuring minimal disruption to users and business operations. Collaborate with senior engineers, internal teams, and external partners to assess existing mailbox configurations and define migration requirements. Provide escalation support to end-users during migrations, resolving issues quickly and effectively. Document migration procedures, configurations, and troubleshooting steps for future reference. Assist the Data Migration team as needed to support additional Box-related or cross-platform migration tasks. Requirements 3+ years of hands-on experience with Microsoft Exchange Online, including mailbox migration. Demonstrated experience with Box Shuttle for large-scale data migrations (mandatory). Core Competencies Experience with ProofPoint Email Protection and a strong understanding of DKIM, SPF, and DMARC. Experience using BitTitan MigrationWiz for mailbox migrations to Exchange Online. Experience with Box migration tools, especially Box Shuttle.

Must have skills: • 10+ years of experience with a Bachelor's Degree in Computer Science/Engineering, or 8+ years of experience with a Master's Degree, or 6+ years of experience with a PhD • Proven experience in designing, maintaining, and troubleshooting FE Design Verification flows and CAD infrastructure for large-scale, high-performance projects. • Expertise in flow-based regression management, with strong analytical skills in debugging regression and coverage issues. • Familiarity with industry-standard tools including Synopsys VCS, IES, and RTL architecture tools, with hands-on experience in xprop configuration for VCS and IES. • Advanced knowledge of version control systems, particularly Git, Perforce, and Git-P4 interfaces, with an ability to support and streamline versioning workflows. • Strong communication skills, with experience working directly with EDA vendors to resolve issues and improve tool performance. • Ability to work independently and as part of a team, with a proactive approach to problem-solving and a strong attention to detail.

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

Datacenter Engineer - Services Integration Travel: Up to 80% (Domestic; combination of air and road travel) Employment Type: Full-time, W-2 Compensation: $75,000 - $85,000 annually + Performance Bonuses + Growth Opportunities --- About Olezka Global Olezka Global is a Managed Security Services Provider (MSSP) based in Austin, Texas, delivering Security-as-a-Service, datacenter modernization, and AI infrastructure solutions to mid-market customers across the United States. Our mission is to secure and modernize enterprise environments with agility, precision, and purpose. We're a growing, tight-knit team, not a giant corporation. At Olezka, you'll find a family-like environment built on trust, collaboration, and innovation. We work hard, have fun, and support each other as we grow. If you're looking for a place that values your individuality, technical skill, and self-driven attitude over corporate politics, this is the team for you. --- About the Role We're seeking a Datacenter Engineer with a strong foundation in storage, compute, and networking to help drive our rapid growth in secure datacenter solutions. This role is ideal for someone who's passionate about hands-on engineering, enjoys travel, and thrives in dynamic environments. While the role is home-based, the engineer will spend much of their time on the road across the U.S., working directly with customers to deploy datacenter and infrastructure solutions that power our clients' operations. Networking and security expertise are a significant plus - but the primary focus is datacenter architecture, integration, and performance optimization across Cisco, Dell, and NetApp platforms. Willing to learn and certify in new technologies such as security and automation/orchestration. --- Responsibilities - Design, deploy, and support datacenter infrastructure - including storage, compute, and virtualization environments. - Lead on-site and remote integration projects leveraging Cisco, Arista, Dell, and NetApp technologies. - Implement and optimize NetApp ONTAP environments, including data migrations, replication, and storage provisioning. - Build and integrate next-generation AI infrastructure - including Cisco, Dell, OpenShift and NVIDIA. - Troubleshoot and support datacenter hardware and interconnects across multiple customer environments. - Coordinate with internal teams to ensure high-quality delivery of projects and integrations. - Manage timelines, tasks, and deliverables independently with strong ownership of assigned projects. - Document system configurations, deployment steps, and network/storage architecture. - Serve as a trusted technical advisor for clients and help guide best practices for scalable, secure infrastructure. --- Required Qualifications - Active CCNA (Cisco Certified Network Associate) or equivalent networking knowledge. - NetApp Certification (NCDA or NCIE) - required. - 2+ years of experience in datacenter or infrastructure engineering roles. - Storage platforms (NetApp, Dell EMC, Pure Storage,SAN/NAS concepts) - Compute systems (Cisco UCS, Dell PowerEdge) - Networking fundamentals (VLANs, VxLANS, routing, Layer 2/3 switching) - Excellent project management and organizational skills; able to run projects without micromanagement. - Exceptional documentation and communication skills for customer-facing work. - Must be willing and able to travel up to 80% across the U.S. --- Preferred Skills or Willing To Learn: - Experience designing or supporting AI or GPU-based compute environments (NVIDIA, Cisco, or Dell AI PODs). - Working knowledge of security technologies such as Fortinet, Palo Alto Networks, or Cisco Secure. - Familiarity with virtualization and cloud integration (VMware, Hyper-V, Azure, AWS). - Exposure to automation/orchestration tools (Ansible, Python, REST APIs). - Experience in hybrid or edge datacenter design and implementation. --- Soft Skills and Expectations - Self-starter with strong ownership of tasks and time management. - Thrives in fast-paced, customer-facing environments. - Clear communicator who can translate complex technical solutions into customer value. - Team-oriented professional who values collaboration and mentorship. - Flexible, innovative thinker who embraces learning and challenges. --- Why Join Olezka Global - Work directly with cutting-edge technologies in datacenter, AI, and cybersecurity. - Competitive base pay with clear growth and bonus opportunities. - A family-style culture that values teamwork, independence, and integrity. - Autonomy to manage your own success while contributing to meaningful projects. - Ongoing certification and learning opportunities to grow your career. - Be part of a fast-growing MSSP shaping the future of secure datacenter services. --- To Apply: Submit your résumé and a brief statement outlining your relevant experience and certifications. Candidates must be authorized to work in the United States and/or federal government contracts. --- Job Type: Full-time (W-2) Pay: $75,000 - $85,000 annually + Bonuses Location: Austin, TX (Preferred) / Texas-based candidates only Travel: 80% (Domestic)

Job Title: Hadoop Administrator Responsibilities Responsible for implementation and ongoing administration of Hadoop infrastructure. Responsible for cluster maintenance, troubleshooting, monitoring, and following proper backup & recovery strategies. Provisioning and managing the life cycle of multiple clusters like EMR & EKS. Infrastructure monitoring, logging & alerting with Prometheus, Grafana, and Splunk. Performance tuning of Hadoop clusters and Hadoop workloads, including capacity planning at the application/queue level. Responsible for memory management, queue allocation, and distribution experience in Hadoop/Cloud era environments. Should be able to scale clusters in production and have experience with 18/5 or 24/5 production environments. Monitor Hadoop cluster connectivity and security, including file system (HDFS) management and monitoring. Investigate and analyze new technical possibilities, tools, and techniques that reduce complexity, create more efficient and productive delivery processes, or deliver better technical solutions that increase business value. Involved in fixing issues, performing RCA, and suggesting solutions for infrastructure/service components. Responsible for meeting Service Level Agreement (SLA) targets and collaboratively ensuring team targets are met. Ensure all changes to production systems are planned and approved in accordance with the Change Management process. Collaborate with application teams to install operating system and Hadoop updates, patches, and version upgrades when required. Maintain central dashboards for all system, data, utilization, and availability metrics. Ideal Candidate Profile Experience: 6-12 years of total experience, with at least 3 years of hands-on work in developing, maintaining, optimizing, and resolving issues in Hadoop clusters supporting business users. Operating Systems: Experience in Linux/Unix OS services, administration, shell, and awk scripting. Programming: Strong knowledge of at least one programming language - Python, Scala, Java, or R - with debugging skills. Hadoop Ecosystem: Experience in Hadoop components - MapReduce, Hive, Pig, Spark, Kafka, HBase, HDFS, H-Catalog, Zookeeper, and Oozie/Airflow. Security: Experience in Hadoop security including Kerberos, Knox, and TLS. Databases: Hands-on experience with SQL and NoSQL databases (HBase), including performance optimization. Tools & Automation: Experience in tool integration, automation, and configuration management using GIT and Jira platforms. Soft Skills: Excellent oral and written communication, presentation skills, and strong analytical and problem-solving abilities.

GovCIO is currently hiring for a Windows Administrator, tocreate and maintain team technical instructions, operating procedures and policies as needed.This position will be located in Radford, VA and will be a remote position. **Responsibilities** This position is for a Senior Systems Administrator supporting the Windows team. This is currently a mixed and growing environment of Windows 2019 and Windows 2022. This position will work with the existing Windows team to manage, maintain, deploy, troubleshoot, and support servers for a mixed customer environment. This position will plan, execute, and implement new system HW and SW and create and maintain team technical instructions, operating procedures and policies as needed. This position will need to be adept at monitoring and tuning system performance, ongoing operation of the servers, hardening of the servers and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. The position will need excellent communication and team skills. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiencies to the current environment. **Qualifications** High School with 6 - 9 years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+.Computing Environment (CE) Certification (i.e., Microsoft Certified Solutions Expert(MCSE), Server+, Cisco Certified Network Associate (CCNA), RedHat, Palo, etc.,can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 5+ years' experience as a Windows Systems Administrator or Engineerwith 3+ years' experience in automating assigned tasks + 5+years' installing, configuration, maintaining, and troubleshooting complex applications and websites (Internet Information Services (IIS)), Apache, etc.). + 5+ years' experience working in an environment with complex networking solutions with senior level fundamental knowledge in networking principles, + Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Simple Mail Transfer Protocol (SMTP), Simple Network Management Protocol (SNMP). + Five or more years' experience managing enterprise level Active Directory Structures. + 5+ years' experience creating and maintaining complex MS Group Policy implementations. + 5+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willing to be a team player. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and CyberOperational Readiness Assessments (CORA). **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $85,000.00 - USD $113,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6762_ **Category** _Information Technology_ **Position Type** _Full-Time_

About the role At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you. What you'll do Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture Background we're looking for 3-5 years of hands-on IT support experience in a corporate environment Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials Deep understanding of SSO, 2FA, passkeys, and password management systems Strong knowledge of security principles and best practices with proven ability to implement them Excellent follow-through and organizational skills-you never let tasks fall through the cracks Experience we'd be particularly excited about Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish Quick learners who can master new technologies with minimal guidance Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities People who thrive in fast-paced environments and can adapt quickly to changing priorities What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect: 25 minute phone screen to talk through your background and interest in Thatch 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role 30 minute Zoom meeting to meet 3 members of the team 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles Estimated Compensation Range$90,000-$115,000 USD About Thatch We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.

Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i. e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ

DPS - IT - M365 Administrator - 0314 (00054884) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 0314 Salary Admin Plan: B Grade: 25 Salary (Pay Basis): 7,653. 00 - 7,653. 00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Dec 18, 2025, 2:12:19 PM Closing Date: Jan 6, 2026, 5:59:00 AM Description PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In ************** taleo. net/careersection/ex/jobsearch. ftl?lang=en GENERAL DESCRIPTION: Performs advanced (senior-level) systems administration work involving managing and supporting the Microsoft 365 platform with a focus on SharePoint Online and Teams. Responsibilities include, but are not limited to, implementing, configuring, monitoring, and troubleshooting environments to ensure optimal performance and user satisfaction. The M365 Admin also implements security and compliance policies aligned with organizational needs. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. The following Military Occupational Specialty codes are generally applicable to this position. *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology. pdf Applicants must fully complete the summary of experience to determine if minimum qualifications are met. ESSENTIAL DUTIES / RESPONSIBILITIES: 1. Design, build, and manage SharePoint sites, libraries, lists, permissions, and workflows to support business processes. 2. Provide Tier 2/3 support for M365-related issues, escalations, and incident resolution. 3. Implement, manage, and support Microsoft Teams configurations including governance policies, team/channel structure, guest access, and integrations. 4. Administer, monitor and maintain system performance, security, and compliance for Microsoft 365 services, with a primary focus on SharePoint Online, Microsoft Teams, and supporting tools. 5. Provide user training on SharePoint and Teams features, best practices, and associated toolsets. Maintain associated documentation and user guides. 6. Develop automation and customizations using Power Automate, Power Apps, and PowerShell. Provide and maintain associated documentation for all developed solutions. 7. Assist with identity and access management, including Azure AD and conditional access related to M365 services. 8. Stay current on Microsoft 365 roadmap, features, and updates and proactively recommend improvements. 9. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. 10. Perform other duties as assigned. Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS: Education - Graduation from an accredited four-year college or university is required with a major or coursework emphasis in Computer Science or related field is preferred. Experience - Minimum of 3 years experience performing M365 administration, including, but not limited to SharePoint Online, MS Teams, and M365 tenant is required. Minimum of 2 years experience specifically implementing and managing SharePoint Online and Power Platform is required. Minimum of 2 years experience specifically implementing and managing MS Teams is required. Substitution Note: 1 year of verifiable experience equals 1 year of education. Licensure and/or Certification - If driving is required, must possess a valid driver license from state of residence. Critical Organizational Infrastructure requirements - This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C. F. R. §791. 4. Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Technology - Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e. g. CAPPS, SharePoint) and be able to learn new software/systems. Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork. Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Presentation/Communication Skills - Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals. Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner. Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information. Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices. Schedule and Travel - Availability for after-hours, weekends and emergency work is required. This position may have the ability to telecommute based on the needs of the division/agency. PHYSICAL and/or ENVIRONMENTAL DEMANDS: The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Environment: Office/Indoors and/or Outdoor. • Ambulatory skills, e. g. stand, walk, sit. • Hand-eye coordination and arm/hand/finger dexterity. • Ability to speak, hear, and exercise visual acuity. • Ability to transfer weights of up to twenty-five (25) pounds anticipated for this position. • Driving requirements: Occasional (up to 5%) State of Texas Benefits and Retirement Information: ************ ers. texas. gov/Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing. A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change. A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3. 4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED. State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.

Job DescriptionSalary: UniTeller Financial Services is a global FinTech Corporation based in Austin, TX specialized in cross-border and global payments. We are owned by GF Banorte, one of the largest financial Institutions in Mexico and Latin America. We also have subsidiaries in Mexico, Canada, and the Philippines, and our payment services originate in all 50 states in the U.S. and are sent to more than 70 countries around the world. What Were Doing At UniTeller, our mission is to provide quality financial services to individuals and Corporations that act as a bridge between immigrants and their families in their home countries. We always strive to maintain the highest standards of service, honesty, respect, and corporate responsibility. Our consumer products, uLink Remit, and uLink Card, provide excellent solutions for sending money internationally at low costs and in a very simple way. Were building additional services that will help us further accelerate our mission of empowering companies and individuals to send money internationally. The Position The IT Support Engineer role is to provide end user support within the organization's desktop & server computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment and software, including PCs, phones, printers, scanners, to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner and will provide end-user assistance where required. Hybrid position in Austin, Texas. Primary Responsibilities: Install, upgrade, support and troubleshoot Windows and Microsoft Office and any other desktop applications Install, upgrade, support and troubleshoot for computers, printers, and any other peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other peripheral equipment Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Provide support for the server and communication room when required. Monitor communication and networking issues and if they cannot be resolved quickly, escalate them to the IT team Be available for troubleshooting or fixing problems that require a physical presence on-site User account administration, i.e., account creation and management and password resets on Active Directory Request and follow-up changes for user phone extensions and user phone lines Support users and agents remotely. Monitor and manage Windows updates and anti-virus/anti-malware programs on workstations. Experience, Knowledge and Skills Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to maintain professional demeanor under stress Excellent technical knowledge of Windows PCs and desktop hardware. Windows support experience Microsoft Office support experience Working technical knowledge of current protocols, operating systems and standards. Software and Hardware Troubleshooting Knowledge of Windows Active Directory and remote-control tools Analytical and problem-solving skills Able to operate effectively in a team environment with both technical and non-technical team members Good communication (both verbal and written) skills. Qualifications College diploma or university degree in the field of computer technology and/or 2 years of equivalent work experience.

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704