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National Support Eng - CT
Canon USA & Affiliates 4.6
Systems administrator job in Austin, TX
**National Support Eng - CT - req1618**
Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered.
**RESPONSIBILITIES**
+ **InTouch Center & Front Line Support**
+ Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database.
+ Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes.
+ **InnerVision Development**
+ Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs.
+ **CMSC & NPI Support**
+ Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities.
+ **Training Academy Support**
+ Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required.
+ **Overall Service & Business Performance**
+ Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions.
+ **Customer & Internal Technical Support**
+ Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P.
**QUALIFICATIONS**
+ Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills.
+ Ability to develop and maintain effective internal and external working relationships.
+ Ability to travel both nationally and internationally.
+ Must maintain active motor vehicle/driver's license from the state where the employee resides.
+ Minimum 7 years Applied technical experience.
+ **Pay Range $107K to $193K**
\#LI-LP1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$65k-85k yearly est. 2d ago
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System Support Specialist
Capital Metropolitan Transportation Authority 4.2
Systems administrator job in Austin, TX
WHO WE'RE LOOKING FOR
The System Support Specialist reports directly to the Manager, Service Delivery. This position will provide Edge Device hardware and software support including solving microcomputer operations problems, installation and maintenance of workstations, laptops, docking stations, tablets, smartphones, peripherals, specialized end user technologies, and network components, user support and training, documentation.
$60k-82k yearly est. 2d ago
Content Systems Lead
Procore 4.5
Systems administrator job in Austin, TX
We're looking for a Content Systems Lead to join Procore's Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We're a customer-centric group that encompasses engineering, product, product design and data, security and business systems.
We are seeking a Content Systems Lead who thinks in scalable systems, not individual strings. This role is about designing the frameworks, playbooks, and governance that allow high-quality product content to scale across teams-without sacrificing clarity, cohesion, or craft.
As Content Systems Lead, you are the steward of Procore's product voice at the system level. You partner closely with Product Design Leads (PDLs) to build shared judgment, reusable patterns, and durable structures that enable teams to write clear, consistent, and human copy on their own. Your impact isn't measured by how much you edit, but by how effectively you raise the floor of content quality through infrastructure and the ceiling through shared principles, decision frameworks, and examples in practice.
This role reports to the Head of Design Systems and sits at the intersection of content, design systems, and interaction models. As Procore evolves from a centralized content-design model to embedded ownership, your mandate is to replace handoffs with systems: codifying voice and tone, defining scalable content patterns, and creating playbooks that help teams make the right decisions in context.
Your mission is to treat product content as a core part of Procore's technical foundation-ensuring that as the product and organization scale, our voice remains cohesive, confident, and fluent in the realities of construction.
What you'll do:
You will operate at the intersection of linguistic craft, systems design, and working leadership. You are responsible for the shared standards and tools that enable hundreds of designers to move fast without losing coherence.
Sensemaking & Craft Leadership
Teach, Don't Approve: You lead through critique and influence, not through a formal approval model. You will establish the critique norms for content, helping PDLs sharpen their own judgment and take ownership of the language in their domains.
Define and Operationalize Content Quality: You are the tastemaker for Procore's voice. You translate high-level brand principles into pragmatic, actionable product standards that work for the gritty reality of construction.
Evangelize the ROI: Articulate the business value of content infrastructure to executive leadership. You demonstrate how scaled content standards reduce "coordination tax," improve user retention, and speed up design velocity.
Systems Architecture & Infrastructure
Default to Systems, Not Process: Replace manual reviews and content gates with opinionated, scalable defaults. Partner with Design Systems to integrate voice, tone, and content rules directly into components and patterns so quality is built in-not enforced after the fact.
Standardize the "How": Establish self-serve content kits - standardized methods, templates, and patterns that allow embedded teams to maintain global consistency without waiting for a central review.
Bridge the Seams: Identify breakdowns in language across product lines and use system-level solutions to close those gaps, ensuring customers experience Procore as one cohesive product.
SME for Productivity Tooling
Strategy over Execution: Act as the domain expert for the Productivity Ops engineers. You will provide the linguistic logic and "test harnesses" needed to build tools - including AI agents - that help designers generate on-brand copy and flag inconsistencies at scale.
Automate the Mundane to Elevate the Craft: You stay curious about how modern tools (including AI) can automate the mundane parts of content management, allowing you and the design org to focus on high-leverage architectural problems.
What we're looking for: A systems thinker who leads with judgment and empathy.
You are a Sensemaker: You excel at taking complexity and turning it into clarity. You don't just find the right word; you explain the "why" so that others can find it next time.
You are a Lever-Builder: You prioritize building a system that solves a problem for everyone over solving a specific problem for one team.
You are Technically Curious: You don't need to be an AI expert, but you must be fluent in how software is built. You understand how content flows through code, tokens, and design tools
Experience partnering with engineers to build content infrastructure.
Experience:6+ years in Content Design, UX / Technical Writing, or Systems Design, with experience leading through influence in a large product organization with complex B2B or enterprise products.
Judgment & Craft: A deep mastery of product language and a proven track record to teach that craft to non-writers.
Systems Thinking: Demonstrated experience building standards, frameworks, or libraries that improved the output of a design or product organization.
Portfolio: Show us your systems. We want to see how you've defined quality for an organization and the infrastructure you built to help them achieve it.
Why join this team?
At Procore, we are radically simplifying our organization to focus on impact. By joining the Design Systems team, you are an architect of the system that defines how we communicate with the people building the world. You will have the mandate to move from "writing words" to "building the engine of clarity" for a global platform.
Additional Information
Base Pay Range:
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$80k-98k yearly est. 6d ago
Windows Systems Administrator
Samsung SDS America 4.5
Systems administrator job in Austin, TX
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.
Position Summary:
Samsung SDS America is actively seeking a Microsoft Systems Engineer, to support core Microsoft services spanning on-prem infrastructure and Microsoft 365. This role will work on the Windows team and collaborate with, security, networking, Linux, and service desk teams to maintain reliability, improve operational practices, and support modernization efforts aligned with business realities.
This is a hands-on individual contributor role that will work 5 days a week in our office in Austin Texas with opportunities to grow technical depth, visibility, and influence over time.
Key Responsibilities:
On-Prem Microsoft Infrastructure & Operations
* Administer and support Active Directory, Group Policy, Windows Server, and file services.
* Maintain system reliability through patching, monitoring, backups, and security hardening.
* Support legacy Microsoft services and understand their role in a hybrid future.
* Administer and troubleshoot Active Directory authentication, authorization, permissions, and access controls across enterprise systems.
* Support VMware-based server and workstation infrastructure
Microsoft 365 & Endpoint Management
* Support and contribute to the adoption of Microsoft 365 services, with emphasis on:
* Microsoft Intune
* Endpoint Manager
* Windows 11 Intune-based policies
* Co-management (ConfigMgr + Intune)
* Help operate and mature the organization's MDM and endpoint management approach.
* Assist in designing policies that coexist with existing on-prem tooling and security requirements.
Hybrid Migration & Modernization Support
* Participate in planning and executing on-prem to cloud migrations for identity, endpoint, and related services.
* Support coexistence models where legacy and cloud services operate together.
* Adapt execution as adoption pace, risk tolerance, and priorities evolve.
Communication, Organization & Collaboration
* Communicate technical concepts clearly to peers, stakeholders, and leadership.
* Provide organized, visible updates on work progress, risks, and dependencies.
* Document configurations, procedures, and decisions in a way others can follow.
* Collaborate with cross-functional teams including Networking, Security, Linux, and Service Desk.
* Assist Service Desk staff with escalations and troubleshooting guidance.
Process & Support
* Participate in Agile-style planning and execution using Jira.
* Follow ITIL-aligned practices for incident, problem, and change management.
* Participate in after-hours on-call rotation for critical services.
$68k-88k yearly est. 12d ago
Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services
Systems administrator job in Austin, TX
Discovery IT SystemAdministrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT SystemAdministrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT SystemAdministrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
The Contractor shall provide the following services to include but not limited to:
* Contractor shall ensure the day-day availability of electronic discovery applications and related tools;
* Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools;
* Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes;
* Contractor shall maintain security, backup, and redundancy strategies;
* Contractor shall assist technical architecture design discussions;
* Contractor shall liaise with vendors on behalf of OGC to address product issues;
* Contractor shall develop and provide training for the end-users;
* Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications;
* Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems;
* Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements;
* Contractor shall support the discovery application integration/migration activities;
* Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues;
* Contractor shall have legal technology experience and knowledge of the EDRM;
* Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment;
* Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration;
* Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022;
* Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways;
* Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Phone: *****************Email: [email protected]
#CJ
$124,895.40 - $169,500.90 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$124.9k-169.5k yearly 60d+ ago
IT Support Administrator
Thatch
Systems administrator job in Austin, TX
About the role
At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you.
What you'll do
Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion
Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation
Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently
Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead
Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture
Background we're looking for
3-5 years of hands-on IT support experience in a corporate environment
Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials
Deep understanding of SSO, 2FA, passkeys, and password management systems
Strong knowledge of security principles and best practices with proven ability to implement them
Excellent follow-through and organizational skills-you never let tasks fall through the cracks
Experience we'd be particularly excited about
Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish
Quick learners who can master new technologies with minimal guidance
Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others
Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities
People who thrive in fast-paced environments and can adapt quickly to changing priorities
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect:
25 minute phone screen to talk through your background and interest in Thatch
30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
30 minute Zoom meeting to meet 3 members of the team
30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
Estimated Compensation Range$90,000-$115,000 USD About Thatch
We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.
$90k-115k yearly Auto-Apply 44d ago
Linux System Administrator
Esolvit
Systems administrator job in Austin, TX
Esolvit is a global leader in consulting, technology, application development, outsourcing and staffing solutions. ESolvit has successfully delivered solutions of the highest quality to customers globally. We have strategic alliances with customers which enable them to gain a competitive advantage by providing end-to-end consulting, applications support, implementation and infrastructure services. Esolvit's objective is to integrate People, Process, Technology and Training. With our dedicated and efficient team of professionals with technical expertise and strong domain knowledge will be ready to serve the needs of our diverse clients. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data and cloud computing. Seamless delivery is ensured by our professionals, through the usage of proven methodologies, consistent practices, management disciplines, and business metrics. ESolvit helps customers to do business better leveraging our I ndustry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model
Job Description
Job Title: Linux SystemAdministrator (#1728)
Location: Austin,TX
Preferred
C2H Requirement
Duration: 6+ Months
Experience:
· Senior level Linux engineer
· Strong experience with RHEL (5, 6, and 7) and Windows AD
· Experience supporting Oracle, MongoDB, and/or SQL
· Experience with SAN devices, NetApp preferred
· Strong experience with automated provisioning and system standardization
· Scripting experience required, prefer BASH, Python, Perl, etc.
· Experience with LDAP, TCP/IP and basic networking,
· Experience supporting RHEL version upgrades and migrations
· Experience working on VMware is a plus
· Advanced troubleshooting in a complex environment with various technologies
· RHCA or RHCE
· Previous experience supporting global operations
· Experience creating designs based on in-depth understanding of requirements and incorporation into a standardized set of platforms
Thanks and Regards.
Nagarjuna Ch
Tel: ************
Additional Information
All your information will be kept confidential according to EEO guidelines.
$67k-90k yearly est. 60d+ ago
ASIC Verification and Infrastructure Engineer - New College Grad 2026
Nvidia 4.9
Systems administrator job in Austin, TX
NVIDIA is seeking outstanding Verification Engineers with a specialty in tools and automation to drive efficiency and collaboration among our High Speed IO engineering teams. This position offers the opportunity to have a big impact in a dynamic, technology-focused company impacting product lines ranging from consumer graphics to artificial intelligence to self-driving cars and supercomputers.
Our verification infrastructure and methodology team automates, analyzes, and optimizes the verification and deployment of next-generation hardware and firmware designs throughout Nvidia.
What you'll be doing:
* Improve the speed, flexibility, and extensibility of the High-Speed IO front end integration, build, and verification flows
* Apply best in class internal and industry tools to enable flows that simplify work processes
* Find out needs of the team and create solutions; explain to the team how to maximize productivity with the tools you provide
* Keep the High-Speed IO Continuous Integration system at the cutting edge of industry techniques
* Collaborate with architects, designers, verification engineers, as well as methodology and infrastructure engineers to accomplish your tasks
* Deploy tracking metrics to resolve operational issues, drive forecasting, and improve design productivity
* Remove inefficiency wherever you can find it!
What we need to see:
* Bachelors or Masters in Computer Science, Computer Engineering, Electrical Engineering or closely related degree (or equivalent experience)
* Exposure to computer architecture, ASIC design, and verification methodology is required
* Exposure to design and verification tools (VCS or equivalent simulation tools, debug tools like Verdi interactive, Debussy, GDB)
* Programming proficiency in Python, Perl, or other Systems Programming language
* Fluency in Object Oriented Programming with SystemVerilog
* Strong problem-solving, debugging and analytical skills
Ways to stand out from the crowd:
* Background with verification methodology (UVM or similar)
* Experience with Continuous Integration pipelines (Jenkins or similar)
* Experience with Make based build systems in large, distributed computing environments
* Background with VCS or equivalent simulation tools, debug tools like Verdi interactive, Debussy, GDB
* Experience applying AI to solve problems or implementing agentic AI flows
NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most brilliant and talented people in the world working with us. Are you creative and autonomous? Do you love the challenge of crafting the highest performance & lowest power silicon possible? If so, we want to hear from you. Come, join our GPU ASIC team and help build the real-time, cost-effective computing platform driving our success in this exciting and quickly growing field!
#LI-Hybrid
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 100,000 USD - 166,750 USD for Level 1, and 116,000 USD - 189,750 USD for Level 2.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until January 13, 2026.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
$104k-138k yearly est. Auto-Apply 13d ago
IT Security Administrator
Sailpoint 4.7
Systems administrator job in Austin, TX
This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint's customer and partner organizations to manage JML activities in all externally facing systems.
This position will also support SailPoint's Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems).
Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities)
Communicate access and security procedures to end-users related to applications.
Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures
Work with customer and partner teams to manage JML activities for externally facing systems
Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance)
Perform account auditing across all SaaS applications
Manage company documentation, training, and workflows associated with user account management
Manage reporting, metrics, and analytics for all IT account administration activities
Respond to ticket escalations submitted by Desktop Support staff
Demonstrate professionalism and support directives of IT management
Other duties as assigned
REQUIRED QUALIFICATIONS
3+ years of user account administration experience in Active Directory at an enterprise level
Experience with Service Desk and Collaboration SaaS Applications.
Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles
Ability to manage complex cross-functional projects
Able to communicate with all levels of management
Ability to drive Innovation and maintain integrity of our processes and systems
Ability and desire to mentor and train others
Strong organization skills, ability to multi-task and determine and adjust priorities
Excellent PC / Technical skills
Detail-oriented and strong demonstrated initiative
Excellent verbal and written communication skills
Must be a self-starter with the ability to work independently or as part of a team
Must be able to work some nights and weekends when needed, available for on-call duty
Must be a US Citizen
PREFERRED QUALIFICATIONS
Experience with enterprise CIAM platforms
Experience with enterprise IGA and PAM platforms
Experience with configuring and administering SaaS applications in an enterprise setting
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$59,800 - $85,400 - $111,000
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
$59.8k-85.4k yearly Auto-Apply 3d ago
IT System Administrator
Foundation Communities Inc. 3.6
Systems administrator job in Austin, TX
Job Description
This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an SystemAdministrator I to join our corporate IT team! Our SystemAdministrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so SystemAdministrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device
What You'll Do as an SystemAdministrator I:
· Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing.
· Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment.
· Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
· Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
· Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production.
· Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support.
· Perform routine and scheduled audits of all systems, including backups.
· Work with vendors to order products and resolve complex technical problems.
· All other duties as assigned.
What You'll Need:
· High school diploma or GED required.
· Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience.
· Five years of IT experience is preferred.
Knowledge, Skills, and Abilities:
· Proficiency in Windows operating systems and Microsoft Office applications required.
· Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired.
· Proficiency with IPv4 networks, DNS, and DHCP required.
· Experience with remote support solutions.
· Experience using a service desk solution.
Other Requirements:
· Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds.
· Ability to pass criminal and financial background checks.
· Occasional travel may be required, up to 5%.
Job Type: Full-time
Pay rate: 70,000 annually
Experience:
· IT support: 5 years (Preferred)
Work Location: Hybrid remote in Austin, TX 78704
$68k-86k yearly est. 4d ago
IT Systems Administrator
Ping Identity 4.7
Systems administrator job in Austin, TX
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Join Our Team as a SystemsAdministrator
We're seeking a skilled and passionate SystemsAdministrator to join our global IT team. In this role, you'll play a critical part in safeguarding our information and systems while contributing to the development and implementation of our IT strategy. You'll be empowered to take ownership, lead initiatives, and contribute to our cutting-edge innovations from day one.
What You'll Do
In this role, you will safeguard our systems while contributing to IT strategy and innovation. Specifically, you will:
Unified Communications Management: Oversee the administration and optimization of enterprise telephony systems (VoIP), SIP trunking, and cloud-based communication platforms.
SystemAdministration: Manage a diverse range of on-premise, server-based, and cloud applications, including Google Workspace and Slack.
Technical Support: Provide expert Tier 2 support for employees and partners, resolving complex IT and communication issues.
Security Collaboration: Work with the Enterprise Security team to remediate threats using tools like CrowdStrike and OPSWAT7.
Infrastructure Liaison: Prioritize and escalate tickets to specialized teams like Infrastructure and DevOps when necessary.
Lifecycle Management: Research, procure, and maintain both IT hardware and telephony equipment.
What You Bring
We are looking for a candidate who combines traditional systemsadministration with deep telecommunications expertise.
Essential Expertise:
Telephony & VoIP: Proven experience managing enterprise-grade phone systems (e.g., Zoom Phone, Cisco UCM, or RingCentral) and understanding of SIP/RTP protocols.
Operating Systems: Strong administration skills in mac OS and Windows OS.
Hardware: Troubleshooting experience with Apple/Windows devices and telephony hardware (headsets, desk phones, conference room kits).
MDM Tools: Proficiency with MDMs JAMF, Intune and/or Fleet.
SaaS & Security: Hands-on experience with Google Workspace, Slack, Active Directory, and security tools like CrowdStrike13.
Desirable Skills:
Communication Automation: Familiarity with Tines, APIs, or BetterCloud for automating communication workflows.
Identity & Access Management (IAM): Knowledge of IAM, SSO, MFA, Saml, OIDC, OAUTH.
Linux: Experience with Ubuntu administration.
Certifications: Relevant certifications such as Network+, Apple certifications, or VoIP-specific credentials.
Education: AS/BS in IT, Computer Science, or equivalent work experience.
Salary Range: $104,500-$120,000
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
Our Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
$104.5k-120k yearly Auto-Apply 2d ago
Helpdesk Administrator
T1 Energy
Systems administrator job in Austin, TX
T1 Energy is bringing solar manufacturing back to the U.S. by building a domestic solar supply chain. Our mission is to invigorate America with scalable, reliable, and low-cost energy. Our fully operational 5GW solar module facility in Wilmer, Texas, can manufacture more than 20,000 modules every 24 hours. By the time you finish reading this paragraph, we will have produced two solar panels that will power American homes and fuel domestic AI. We're focused on building advanced American manufacturing and we're passionate about engineering a better future filled with abundant energy.
T1 Energy is looking for an entry-level Helpdesk Administrator to support T1 Energy's Automation & IT Engineering team. You'll handle the day to day IT tasks that keep the company moving, especially onboarding new hires and making sure people have the tools and access they need from day one.
This role is ideal for a sharp, organized self-starter early in their career who wants hands-on exposure to real IT operations. You'll work closely with experienced engineers, learn fast, and take on increasing responsibility as the company grows.
What You'll Do
Support new hire onboarding by preparing laptops, ordering equipment, and setting up user accounts.
Create and manage user credentials, permissions, and access across systems and tools.
Set up, configure, and troubleshoot laptops and basic IT equipment.
Track and manage incoming IT requests, making sure nothing falls through the cracks.
Prioritize requests based on urgency and business impact.
Partner closely with engineers to support day-to-day operations.
Maintain clear documentation and basic IT processes.
Who You Are
Early in your IT career and eager to learn.
Organized, reliable, and comfortable juggling multiple requests at once.
Proactive - you see what needs to be done and do it.
Clear communicator who follows through.
Someone who takes pride in setting things up the right way.
Qualifications
1+ years of experience in IT support, helpdesk, or similar roles.
Bachelor's degree in IT, Computer Science, or related field
Internship or co-op experience in IT or technical support a plus.
Familiarity with Windows, mac OS, and common productivity tools.
Microsoft certifications (especially for recent grads).
Other IT certifications a pus (CompTIA, Google IT Support, etc.)
Experience with identity and access management tools.
Experience supporting onboarding in a growing company.
The T1 Way
We move fast, expect accountability, and treat people with respect. We also have a no-jerks policy: we don't tolerate big egos, bad behavior or "that's not my job attitude". Be sharp, be honest, be human. If you can hold the line and have a sense of humor, you'll fit right in.
T1 Energy is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of any legally protected characteristics.
$63k-82k yearly est. Auto-Apply 18d ago
ERS - Network Administrator
Capps
Systems administrator job in Austin, TX
ERS - Network Administrator (00051984) Organization: EMPLOYEES RETIREMENT SYSTEM Primary Location: Texas-Austin Work Locations: Main Office (327-100001) 200 E 18th Street Austin 78701 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 State Job Code: 0291 0292 Salary Admin Plan: B Grade: 25 27 Salary (Pay Basis): 8,333.33 - 10,416.66 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Jan 5, 2026, 2:05:38 PM Closing Date: Ongoing Description Our mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success. ERS currently offers opportunities for a hybrid work environment that include flexible work schedules.
Join our team at ERS and see why we were named a Top Workplace in 2024 by the Austin American-Statesman. Learn about us here! *********************************************************************
ERS is seeking a Network Administrator to perform advanced to highly advanced (senior-level) duties to ensure the efficient and effective operation of agency data networking and Unified Communications (UC) systems. Work involves advanced data networking and UC tasks related to the IT systems lifecycle; this includes planning, analysis, design, implementation, integration, evaluation, testing, security, documentation, training, monitoring, troubleshooting, maintenance, and decommissioning tasks related to existing and potential systems. Lead/manage initiatives and projects, including highly complex planning, design, and integration of data networks and related systems. Works under minimal supervision of the Network Services Manager with considerable to extensive latitude for the use of initiative and independent judgment.
Essential Responsibilities include, but are not limited to:
• Performs advanced to highly advanced administration, monitoring, and technical support of enterprise network infrastructure technologies, including data center, backbone, edge, and office building wired and wireless systems.
• Performs advanced to highly advanced administration and technical support of enterprise network security devices and technologies including web and email filtering, network access and control systems, Virtual Private Networks, and firewalls.
• Performs advanced to highly advanced administration and technical support of communications systems including telephony, videoconferencing, and mobile/cellular communication devices, infrastructure, technologies, and services.
• Researches, assesses, evaluates, and implements new, upgraded, and developing systems, technologies, and standards to enhance agency enterprise IT operations. Provides recommendations and risk assessments of new features, capacity and licensing requirements, high-availability, and integrations.
• Participates in the development and documentation of best practices, operating procedures, guidelines and metrics, and provide quality control through the application of standards and by ensuring that agency's business needs are met.
• Analyzes existing procedures for efficiency and effectiveness.
Other Duties and Responsibilities:
• Attends work regularly in accordance with agency leave and attendance policies.
• Complies with all applicable agency policies and procedures, including safety and standards of conduct.
• Performs on-call or scheduled after-hours work as required.
• Performs other duties and special projects as assigned.
Required Minimum Qualifications: Your application for employment must reflect how you meet each of the following minimum qualifications:
1. Graduation from an accredited four-year college or university with a degree in data processing, computer science, computer information systems, management information systems, or a related field. Each year of qualifying experience over the required amount may substitute for the education requirement on a 30 semester hour per year basis.
2. Five (5) to six (6) years of general experience (depending on classification level) in an enterprise technology environment in a role performing data network administration and support.
3. To qualify as a Network Specialist VI: Two (2) years of experience supporting network security systems, such as firewalls, web/email filter systems, and network access control systems.
Preferred Qualifications: Your application for employment should reflect how you meet the following preferred qualifications:
4. Two (2) to four (4) years of experience (depending on classification level) in an enterprise technology environment performing senior-level data network administration and support.
5. Two (2) to three (3) years of experience (depending on classification level) supporting Cisco wired networking equipment.
6. One (1) to two (2) years of experience (depending on classification level) supporting Cisco wireless networking equipment.
7. Two (2) to three (3) years of experience (depending on classification level) supporting network security systems, such as firewalls, web/email filter systems, and network access control systems.
8. Experience administering and supporting telecommunications systems and solutions, including Unified Communications (UC) solutions.
PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
Other Information: This is not a remote only position. This position may require access to privileged, confidential, or sensitive data. ERS will conduct either a TXDPS or FBI criminal history check on all new hires. For more information about this policy inquiries can be made to ************************. Please note: Internal applicants in the same salary group and classification as the posted position are eligible to receive an increase in salary where applicable up to the posted maximum.
Military Occupational Specialty Codes:
Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty (*************************************************************************************** along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Human Resources at ************************ with questions or for additional information.
How to Apply: Ready to join the dedicated, customer-focused team at ERS? Submit the following to the ERS Human Resources Office:
A State of Texas Application for Employment submitted online through CAPPS Recruit.
· Use the link below to create a CAPPS Recruit account and build your profile on the “My JobPage” tab in the upper left corner of the screen.
· ***************************************************************
· Once your profile is complete, click on the “Job Search” tab in the upper left corner of the screen to view available career opportunities and submit your application.
Applications submitted through Work in Texas:
If you apply for an ERS position via Work in Texas ************************************************ you will also need to complete a supplemental questions form. For more details, refer to the instructions in the email you receive from CAPPS Recruit.
Please contact a Human Resources representative if you need assistance or require accommodation during the application process.
Email: ************************
Web: *****************
Relay Texas TDD: **************
LinkedIn: ********************************************************************** Qualifications .
$63k-82k yearly est. Auto-Apply 17h ago
Network Administrator Austin, TX
Esrhealthcare
Systems administrator job in Austin, TX
: WAN accelerators, SDWAN technologies, Aruba wireless, Routing and switching, Data center
If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 5 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate : Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Job Description:
This position will involve administrating (installation, configuration and maintenance) the network and hardware infrastructure environment. This is a hands on position requiring on site presence 5 days a week at the location.
EXPERIENCE AND EDUCATION:
This position will involve both software and hardware administration, so the right candidate will need to have the flexibility required to make the shift back and forth.
Hardware administration will involve introducing new equipment to the network; ground-up network design experience not required.
Experiences in the following will be very useful:
Routing and switching
Data center architectures
WAN Accelerators
SDWAN Vendors: Cisco Arista Aruba switches, Data center equipment
Aruba wireless
Silverpeak
SDWANRiverbed
WAN Accelerators Certifications such as CCNA / CCNP / CCIE or equivalent will be very helpful
$63k-82k yearly est. 60d+ ago
Network Admin
Raven Advisory
Systems administrator job in Killeen, TX
Job Title: Network Admin
Raven Advisory is a leading organization dedicated to revolutionizing training methodologies for modern warfighters. We specialize in providing cutting-edge training solutions, simulations, and technology-driven programs to enhance the skills and readiness of military personnel. We are seeking a proficient and experienced Network Administrator to manage and maintain network infrastructure within a military environment. The ideal candidate will be responsible for ensuring the security, reliability, and efficiency of military networks.
Position Overview:
This role includes designing, implementing, and ensuring the reliability of (LAN), WAN, and other communication systems within a secure environment. This role is responsible for the management, maintenance, and security of network infrastructure crucial for military operations.
Responsibilities:
Install, configure, and maintain an organization's local area network (Lan), wide area network (WAN), data communications network, operating systems, and physical and virtual servers.
Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review system and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Provides networking support for the MTC and any exercise support in preparation for training.
Designs, implements and maintains network configurations.
Builds, maintains, and configures Call Manager.
Troubleshoots any network or Call Manager issues.
Assists units and any other components during exercises.
Reviews STIGs and Best Business Practices (BBPs) to ensure that all Network equipment meets the required Defense Information Systems Agency (DISA), Army and DOD standards.
Stay updated with technological advancements and recommend upgrades or enhancements to improve network capabilities.
Other duties as within the scope of the program.
Qualifications:
BA/BS degree in Information Technology or related field.
An additional three years of experience as a Network Administrator can be substituted in lieu of a degree.
Minimum six years' experience in the knowledge of principles, methods, and techniques used in network troubleshooting and support, operating systems and applications and network management.
Must have working knowledge of current technologies and products for MTC services and security.
Must possess SECRET clearance.
Must be a U.S. citizen.
Benefits:
Salary package
Healthcare benefits
401K
**Please carefully review the specified requirements before submission. To streamline the application process, candidates need only submit their application once. Rest assured that individuals who apply will be considered for all positions they qualify for.**
$63k-82k yearly est. 60d+ ago
Infrastructure Engineer
Systems Integration Solutions 4.3
Systems administrator job in Austin, TX
Job Description Position - Infrastructure EngineerLocation - Austin, TXDuration - 12 months + Job RequirementsAmazon Web ServicesAWS S3AWS EKSAWS IAMAWS KMSAWS EC2
To Apply - Please send your 3-4 page resume to Gary at ****************
$74k-103k yearly est. Easy Apply 2d ago
Distinguished Engineer - AI Infrastructure Architecture
Cisco Systems, Inc. 4.8
Systems administrator job in Austin, TX
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.
Meet the Team
Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined!
Impact:
Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value.
Minimum Qualifications:
* Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience
* Designed and deployed AI/ML infrastructure and features in production cloud environments
* Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms
* Production experience with AWS, Azure, or GCP cloud platform
* Led technical decisions and architectural direction across engineering organizations of 50+ engineers
Preferred Qualifications:
* Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration
* Model serving at scale with experience in inference optimization and performance monitoring
* Designed and deployed AI/ML infrastructure for on-premises environments
* Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats
* Proven track record mentoring and growing engineers, with strong collaboration skills
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$273,200.00 - $442,600.00
Non-Metro New York state & Washington state:
$267,600.00 - $390,300.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$95k-116k yearly est. 60d+ ago
IT Admin
Crescent Careers
Systems administrator job in Horseshoe Bay, TX
IT Administrator / IT Technician
Department: Information Technology Job Type: Full-Time, Hourly, Non-Management
About Horseshoe Bay Resort
Nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country, Horseshoe Bay Resort is a premier 17,000-acre luxury destination. We are committed to providing genuine Texas Hospitality and offer a dynamic work environment with excellent opportunities for growth and benefits, including subsidized housing, competitive compensation, and professional development programs (e.g., Manager in Training Program). Join us and build your career in a world-class resort setting.
Position Definition
The IT Administrator / IT Technician is a hybrid support role responsible for delivering Tier 1 technical support, executing daily IT operations, and providing comprehensive administrative assistance to the IT Leadership team. This position is critical for maintaining departmental organization, ensuring financial accuracy, and serving as the primary technical contact for resort associates.
Key Responsibilities and Essential Functions
Technical Support & Operations (Tier 1)
Service Desk Operations: Serve as the primary point of contact for all internal IT support requests via the ticketing system, phone, and in-person, maintaining a high level of professionalism and customer service.
Hardware Management: Install, configure, deploy, and maintain end-user hardware, including workstations (PCs/laptops), mobile devices, POS terminals, printers, and peripherals.
Troubleshooting: Perform effective first-level troubleshooting for hardware, software, network connectivity, and system access issues across all resort departments (e.g., Guest Services, F&B, Golf, Administration).
User Account Management: Create, modify, and remove user accounts and access privileges in Active Directory and various resort-specific applications.
Maintenance & Security: Conduct routine system checks, software updates, malware scans, and preventative maintenance procedures.
System Support: Provide support for resort-wide critical systems, including Property Management Systems (PMS), Point-of-Sale (POS), time clocks, card readers, and guest/back-office Wi-Fi.
Documentation & Escalation: Meticulously document all issues, repairs, and resolutions in the ticketing system. Promptly identify and escalate complex issues to senior IT personnel.
Project Assistance: Assist senior team members with infrastructure projects, technology upgrades, equipment deployment, and hands-on tasks such as cable runs and hardware staging.
Financial & Administrative Management
Procurement and Financial Tracking: Generate, code, allocate, and track all Purchase Orders (POs), invoices, and bills for the IT Department.
Invoice Processing: Ensure all invoices are coded accurately against the budget and submitted to the Accounting Department within established deadlines (e.g., 3 business days).
Reconciliation: Maintain detailed logs of the PO/invoice lifecycle and reconcile financial records with recurring charges, the department budget, and the IT checkbook. Report any budget concerns or vendor billing discrepancies to the Director of IT.
Executive Support: Provide direct administrative support to the Director/Assistant Director of IT, including managing calendars, scheduling meetings, coordinating travel, and processing conference registrations.
Documentation & Organization: Maintain comprehensive physical and digital files for contracts, technical documentation, invoices, and IT asset records.
Meeting Support: Attend department meetings, accurately record meeting minutes, and track action items and deadlines.
Vendor Accountability: Create and maintain robust processes to ensure vendor accountability, service level adherence, and timely follow-up.
Employment Standards
Education: High School Diploma or GED required.
Experience: 2-4 years of experience in Information Technology, preferably within the hospitality or resort industry.
Technical Proficiency: Demonstrated experience with:
Windows operating systems and Microsoft 365 (e.g., Outlook, Excel, Word).
Hardware diagnostics and troubleshooting.
Basic networking concepts (TCP/IP, Wi-Fi, DNS).
Preferred Knowledge: Familiarity with hospitality systems such as PMS, POS, Keycard systems, and PBX/VoIP systems is highly desirable.
Core Competencies:
Exceptional communication and customer service skills.
Strong organizational skills with the ability to manage multiple priorities in a dynamic, fast-paced environment.
Proven problem-solving capabilities and a strong desire for continuous learning of new technologies.
Physical and Mental Requirements
The employee must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. This role requires standing, walking, sitting, using hands for keyboarding and handling, reaching, pushing/pulling, and communicating effectively with associates and guests. A strong sense of teamwork is essential.
Compensation & Benefits
Horseshoe Bay Resort is dedicated to the well-being and development of our associates. We offer a competitive package designed to support both your professional and personal life.
Core Compensation & Growth
Competitive Pay: Regularly reviewed compensation with scheduled raises.
Career Advancement: Growth opportunities through our Manager in Training Program (MIT).
401(k) Retirement Plan: Includes an employer match contribution.
Health & Wellness (For Full-Time Roles)
Medical Insurance: Comprehensive Medical plan coverage.
Dental Insurance: Plan options for dental care.
Vision Insurance: Coverage for eye care.
Disability Coverage: Long-term and Short-term Disability plans.
Supplemental Insurance: Critical Illness and Accident Insurance plans.
Associate Relief Fund: Available for employees facing hardship.
Time Off & Holidays
Paid Vacation
Paid Holidays
Lifestyle & Resort Perks
Associate Housing: Subsidized housing options and dedicated shuttle service available.
Meal Subsidies: Weekly meal allowance/subsidy provided.
Resort Privileges: Limited access to select resort amenities, including Golf and other amenity privileges (based on occupancy and business levels).
Associate Discounts:
Significant discounts at Horseshoe Bay Resort retail and dining outlets.
Discounts at over 100 Crescent Hotels & Resorts properties nationwide.
Culture & Environment
Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB).
Fun associate outings and events throughout the year.
$56k-82k yearly est. 60d+ ago
Windows Systems Administrator
Samsung SDS America 4.5
Systems administrator job in Austin, TX
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.
Position Summary:
Samsung SDS America is actively seeking a Microsoft Systems Engineer, to support core Microsoft services spanning on-prem infrastructure and Microsoft 365. This role will work on the Windows team and collaborate with, security, networking, Linux, and service desk teams to maintain reliability, improve operational practices, and support modernization efforts aligned with business realities.
This is a hands-on individual contributor role that will work 5 days a week in our office in Austin Texas with opportunities to grow technical depth, visibility, and influence over time.
Key Responsibilities:
On-Prem Microsoft Infrastructure & Operations
Administer and support Active Directory, Group Policy, Windows Server, and file services.
Maintain system reliability through patching, monitoring, backups, and security hardening.
Support legacy Microsoft services and understand their role in a hybrid future.
Administer and troubleshoot Active Directory authentication, authorization, permissions, and access controls across enterprise systems.
Support VMware-based server and workstation infrastructure
Microsoft 365 & Endpoint Management
Support and contribute to the adoption of Microsoft 365 services, with emphasis on:
Microsoft Intune
Endpoint Manager
Windows 11 Intune-based policies
Co-management (ConfigMgr + Intune)
Help operate and mature the organization's MDM and endpoint management approach.
Assist in designing policies that coexist with existing on-prem tooling and security requirements.
Hybrid Migration & Modernization Support
Participate in planning and executing on-prem to cloud migrations for identity, endpoint, and related services.
Support coexistence models where legacy and cloud services operate together.
Adapt execution as adoption pace, risk tolerance, and priorities evolve.
Communication, Organization & Collaboration
Communicate technical concepts clearly to peers, stakeholders, and leadership.
Provide organized, visible updates on work progress, risks, and dependencies.
Document configurations, procedures, and decisions in a way others can follow.
Collaborate with cross-functional teams including Networking, Security, Linux, and Service Desk.
Assist Service Desk staff with escalations and troubleshooting guidance.
Process & Support
Participate in Agile-style planning and execution using Jira.
Follow ITIL-aligned practices for incident, problem, and change management.
Participate in after-hours on-call rotation for critical services.
Requirements
7+ experience in enterprise IT environments or equivalent hands-on professional experience.
Demonstrated experience administering Microsoft infrastructure, including:
Active Directory
Group Policy
Windows Server
Strong understanding of on-prem Microsoft environments and legacy systems.
Exposure to Microsoft 365 services, including Intune or Endpoint Manager.
PowerShell scripting experience for administration and automation.
VMware vSphere experience (VM provisioning, configuration, troubleshooting).
Must be able to commute to our Austin, Texas office 5 days a week
Must be legally authorized to work in the U.S. without current or future sponsorship requirements.
Nice to Have:
Microsoft Intune and co-management environments
Windows 11 MDM policy design and enforcement
SCCM / ConfigMgr in hybrid environments
Privileged Access Management, local admin removal
PKI, certificates, and authentication services
DFS and file services
Exchange Server SE (on-prem, Hybrid)
SharePoint 2019/SE (on-prem)
Endpoint security controls (BitLocker, compliance reporting)
Monitoring tools such as SolarWinds Orion
Backup tools such as Commvault
VMware Horizon VDI
Linux exposure (RHEL / Ubuntu) in AD-integrated environments
Microsoft licensing, subscriptions, true ups
Benefits
Samsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
$68k-88k yearly est. Auto-Apply 12d ago
Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services, LLC
Systems administrator job in Austin, TX
Discovery IT SystemAdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT SystemAdministrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT SystemAdministrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
How much does a systems administrator earn in Pflugerville, TX?
The average systems administrator in Pflugerville, TX earns between $56,000 and $96,000 annually. This compares to the national average systems administrator range of $59,000 to $100,000.
Average systems administrator salary in Pflugerville, TX