IT Field Technician
Systems administrator job in East Syracuse, NY
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Fastrac is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
We are looking for a technically skilled candidate with good problem-solving ability for the position of FTS Support Technician. The duties of an FTS Support Technician include being a reference point for all IT related queries at store level, responding to store's needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. Additionally, the FTS Support technician will participate in IT projects to upgrade physical technology and secure the environment. Monitor and manage network equipment to maintain both WIFI and network access within the store environment.
Responsibilities:
1. Providing support to stores in multiple states and responding in a timely manner
2. Accessing ticketing system and provide status updates to resolve tickets within service level agreements
3. Utilize existing technical, computer and electrical knowledge to successfully troubleshoot hardware problems to include, but not limited to installation, upgrading, maintenance, cleaning, and replacement of point of sale, desktop computers, fuel controllers, electronic payment controllers, Digital Media Boards, and telephone equipment.
4. Install and maintain inhouse wiring of both power and network cabling to keep clean and manageable wiring system withing the store
5. Maintain routers, modems, and access points to ensure proper network settings and availability.
6. Use remote access software to assist Helpdesk personnel to troubleshoot the root cause of the issues and provide a timely resolution.
7. Maintain inventory in vans and at office location to provide accountability and access to all equipment. This includes keeping serviceable assets as well as performing RMAs to vendors.
8. Manage administrative duties such as reporting company mileage, credit card expenses, processing RMAs for equipment on company truck
Working Relationships:
The FTS Support Technician will be embedded in a team of FTS Techs supporting a territory of convenience stores. The team works together to communicate common goals and to cover off hours, holidays, and weekends. Additionally, the FTS Support Technician will interact with external vendors to provide onsite support outside of covered territories. Team Members must maintain a professional and trustworthy relationship with store personnel to foster an open and accurate accountability as it pertains to store operations and procedures
Minimum Education:
High School: GED and some technology certification or coursework completed.
Preferred Education:
Associate's degree or Technology Program Certificate Minimum Experience: 2+ years' experience in role relating to computer networks and systems maintenance.
Minimum Experience:
Preferred Experience:
Experience with NCR Radiant, NCR StorePoint Retalix, Verifone, Gilbarco, Wayne, and PDI systems a plus.
Licenses/Certifications:
Comptia A+, Network
Soft Skills:
The ideal candidate has excellent written and verbal communications skills.
Must be able to interact with the IT and store communities to solve physical hardware issues inside a convenience store environment while making independent decisions for resolution.
Must participate in the coordination or technology materials to complete project objectives.
Other Requirements:
Travel: Ability to travel independently 50-75%. Must have clean driving record.
Hours & Conditions: First Shift (Hourly-Non-Exempt) After hours and late nights are required on occasion or rotational basis.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 50-75 pounds. Must be able to climb ladders.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Senior Systems Administrator (4 Days Onsite / 1 Remote)
Systems administrator job in Syracuse, NY
Employment Type: Full-Time · In-House IT (Not MSP)
Salary - 100k/yr-130k/yr
We are seeking a Senior Systems Administrator to support and enhance our internal IT infrastructure. This is a hands-on technical role managing Windows Server, Active Directory, VMware, Microsoft 365, and core network systems in a professional services environment. The ideal candidate is a mid-senior level IT professional who enjoys ownership, stability, and working directly with IT leadership on system improvements and modernization initiatives.
Key Responsibilities
• Administer and maintain Windows Server, Active Directory, DNS, DHCP, and Group Policy
• Manage VMware vSphere/vCenter environments (resource tuning, HA/DRS, provisioning)
• Support Microsoft 365 (Exchange Online, Teams, security/compliance settings)
• Assist with network administration, including VLANs, VPNs, routing/switching
• Support firewall configuration and remote access (SonicWall experience a plus)
• Serve as Tier 3 escalation for complex systems and infrastructure issues
• Participate in infrastructure upgrades, cloud integrations, and security hardening efforts
• Maintain system documentation, runbooks, and standard operating procedures
Qualifications
• 5-10 years of hands-on experience in Systems Administration or Systems Engineering
• Strong experience with Windows Server & Active Directory
• Proficiency with VMware vSphere/vCenter in production environments
• Experience managing Microsoft 365 in a hybrid AD environment
• Strong grasp of networking fundamentals (TCP/IP, VLANs, VPNs)
• Experience with PowerShell scripting/automation
• Clear communication skills and strong documentation habits
Preferred (Not Required)
• SonicWall, Cisco, or Meraki networking experience
• Previous experience in professional services IT (legal, finance, consulting, etc.)
• Relevant certifications (Microsoft, VMware, CompTIA, etc.)
Work Arrangement
4 days onsite / 1 remote weekly.
This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available.
We are hiring directly and are not working with recruiters or staffing agencies.
#SystemsAdministrator #SeniorSystemsAdministrator #SysAdminJobs
#VMware #vSphere #Microsoft365 #ActiveDirectory #WindowsServer
#NetworkingJobs #InfrastructureJobs #ITJobs #LongIslandJobs
Systems Engineer III - Epic Client Systems Administrator
Systems administrator job in Utica, NY
The Systems Engineer III is a senior-level role on the healthcare IT infrastructure team which is responsible for the design, implementation, and optimization of the Epic environment, including client systems, Citrix delivery, security integrations (Imprivata), and backend infrastructure. Serves as the subject matter expert for Epic, collaborating with application, networking, and security teams to ensure seamless performance and high availability of our mission-critical clinical systems.
Core Job Responsibilities
Design, configure, and maintain the Epic environment, including Citrix, Hyperspace, and print services.
Administer Epic client distribution tools, including monitoring, deployment, and patching.
Integrate Epic with enterprise technologies such as Active Directory, Imprivata, RightFax, and Microsoft 365/Exchange.
Collaborate with application and infrastructure teams to optimize Epic system performance, reliability, and security.
Troubleshoot and resolve complex issues related to Epic client systems, Citrix environments, and integrations.
Participate in Epic upgrades, version migrations, and system validation testing.
Implement and enforce HIPAA, security, and compliance standards across Epic and supporting infrastructure.
Develop and maintain automation, scripts, and deployment workflows to improve efficiency and reliability.
Mentor junior engineers and provide technical guidance to application teams.
Participate in a rotating on-call support schedule for Epic infrastructure issues.
Perform other duties as required.
Education/Experience Requirements
REQUIRED:
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
5-7 years of systems engineering experience, with at least 3+ years in Epic administration.
Strong knowledge of Epic client system architecture and distribution methods.
Hands-on experience with:
Citrix XenApp/XenDesktop administration
Active Directory integration
Imprivata authentication
RightFax and enterprise print services
Microsoft 365/Exchange/Groupwise
Proficiency with Windows Server administration, virtualization (VMware/Hyper-V), and scripting (PowerShell/Python).
Strong understanding of disaster recovery, high availability, and performance tuning.
Strategic problem solver with the ability to diagnose and resolve complex infrastructure/application issues.
Strong communication and collaboration skills, capable of working across IT and clinical teams.
High accountability and ownership of mission-critical Epic systems.
Commitment to security, compliance, and operational excellence.
Ability to mentor junior engineers and share subject matter expertise.
PREFERRED:
Experience supporting large-scale Epic environments in a healthcare provider organization.
Familiarity with hybrid cloud integrations (Azure, AWS).
Knowledge of automation and infrastructure-as-code tools (Ansible, Terraform).
Licensure/Certification Requirements
PREFERRED:
Epic ECSA certification (Client Systems Administrator) - required or must be obtained within 6 months of hire.
Advanced certifications such as VMware VCP, Citrix CCP-V/CCE-V, Microsoft 365 Certified, or Cisco CCNP.
System Analyst
Systems administrator job in Syracuse, NY
Why Upstate Medical University:
SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees.
The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites. Upstate Medical University's educational mission is anchored by its four colleges-Medicine, Nursing, Health Professions and Graduate Studies (biomedical sciences).
Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care.
Innovating Healthcare Through Technology
Join our Information Management and Technology (IMT) team at Upstate Medical University to contribute to groundbreaking advancements, where technology meets healthcare. Upstate was recently named a 2025 Best Places to Work in IT by Foundry's Computerworld. This award recognizes the top organizations that challenge their IT staff while providing great benefits and compensation.
Our team of over 400 forward-thinking professionals thrives on collaboration and innovation. We believe in the power of collective expertise to drive meaningful change. And we're dedicated to pushing the boundaries of what's possible to improve patient care and outcomes.
If you are looking for a career path that merges your passion for technology with a purposeful career that has a direct impact on your community, apply to join our Information Management and Technology (IMT) team at Upstate Medical University.
Job Summary:
This position is based in Syracuse, NY.
Responsible for the coordination, direction and administrative functions for all Mobility & Integrations (M&I) systems and applications within the IMT-Telecommunications department.
Independently design and program the M&I software and applications.
Make autonomous decisions and create workflows for all M&I systems.
Design complex technical solutions for critical communications throughout Upstate Medical University, especially for Nursing.
Ensure voice communications and clinical workflows that impact the hospital's operations run seamlessly.
Work with all end-users, staff and departments, particularly Network Security & Operations, to troubleshoot potential wired and wireless network issues that impact M&I-supported applications.
Directly oversee and/or assist training and education on supported systems to over 5,500 faculty and staff. Lead and/or provide key support for the entire supply chain of supported hardware, equipment and accessories, including Vocera badges.
Minimum Qualifications:
Associates degree in Business, Telecommunications, Information Systems or related field and 5 years, or a Bachelor's degree and 3 years of experience with user training and support; or equivalent combination of education and experience (7 years); plus solid written and verbal communication skills as well as a proven customer service track record required.
Consideration given in lieu of formal degree with requisite experience.
Preferred Qualifications:
Bachelor's Degree and experience working in a hospital or clinical setting preferred.
Apply Online:
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Systems Administrator
Systems administrator job in Gloversville, NY
Antonucci Foods is a dynamic food distribution company serving the New York Tri-State area, committed to delivering high-quality, locally sourced products to our customers. With a strong focus on efficiency, sustainability, and customer satisfaction, we work closely with regional farmers, producers, and retailers to strengthen the local food ecosystem.
Position Summary:
We are seeking a proactive and highly skilled Systems Administrator to manage and support the IT infrastructure for our wholesale food distribution operations. This role is critical to ensuring the reliability, security, and efficiency of our systems, which support warehouse operations, order processing, logistics, and enterprise applications.
The ideal candidate will have experience in system administration within a fast-paced, logistics-heavy environment and will be responsible for maintaining servers, managing network infrastructure, ensuring system security, and supporting mission-critical applications such as ERP, inventory, and routing systems.
Key Responsibilities:
Monitor, maintain, and upgrade on-premises and cloud-based servers, networks, and storage systems
Administer core business applications such as ERP (e.g., Produce Pro, NetSuite), WMS, routing, and customer portals
Maintain security protocols including user access management, backups, firewalls, patch management, and disaster recovery planning
Support IT infrastructure at warehouse, office, and remote locations (e.g., network connectivity, printers, handheld devices, scales, etc.)
Respond to helpdesk tickets, perform root cause analysis, and resolve technical issues in a timely and professional manner
Implement and manage network and endpoint monitoring tools
Collaborate with department heads to assess technology needs and deploy appropriate solutions
Document systems, procedures, and infrastructure changes
Manage vendor relationships for hardware, software, and service providers
Provide after-hours support for critical system issues when necessary
Required Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
3-5 years of experience in systems/network administration
Experience with Windows Server, Active Directory, Office 365, and networking (firewalls, switches, wireless APs)
Familiarity with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, AWS)
Understanding of IT compliance and security best practices
Strong troubleshooting, communication, and documentation skills
Ability to prioritize tasks and work independently in a dynamic environment
Preferred Qualifications:
Experience in food distribution, logistics, or manufacturing
Familiarity with ERP systems used in wholesale food (e.g., Produce Pro, Aptean, NetSuite)
Scripting or automation experience (e.g., PowerShell, Python)
Basic understanding of EDI and system integrations
Work Environment & Physical Requirements:
Hybrid position with periodic work in warehouse and refrigerated environments
May require travel between facilities or to vendor sites
Compensation & Benefits:
Competitive salary based on experience
Health, dental, and vision insurance
401(k) with employer match
Paid time off and holidays
Employee discounts on products
Opportunities for advancement within a growing company
The annual salary range for this role is $85,000-$100,000.
Auto-ApplyMicrosoft Systems Administrator
Systems administrator job in Syracuse, NY
At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
The Microsoft Systems Administrator is responsible for administering and supporting enterprise Microsoft technologies including Active Directory, Group Policy, Microsoft 365, Intune, and Windows 365 Cloud PCs. This role ensures secure, reliable, and efficient operation of core Microsoft services and provides Tier 2/3 support for escalated issues.
Essential Duties and Responsibilities
Administer and maintain Active Directory, including user accounts, groups, and organizational units.
Create, configure, and manage Group Policy Objects (GPOs) to enforce compliance and security standards.
Manage Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint.
Administer user and license management in Microsoft 365.
Configure and deploy Intune device compliance, security, and configuration policies.
Manage Windows Autopilot enrollment and device lifecycle.
Deploy and support Windows 365 Cloud PCs, ensuring performance and security compliance.
Provide Tier 3 support for Microsoft technologies and resolve escalated technical issues.
Maintain accurate technical documentation, operational procedures, and diagrams.
Monitor system performance, availability, and security across Microsoft platforms.
Assist with security compliance, audits, and reporting as required.
The base salary range for this position is $90,000 - $115,000 . Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits\: Equitable Total Rewards Program
Required Qualifications:
2+ years of hands-on experience supporting Microsoft infrastructure.
Strong knowledge of Active Directory, Group Policy, DNS, and DHCP.
Proficiency with Microsoft 365 administration and service management.
Experience configuring and managing Intune policies, compliance, and application deployments.
Familiarity with Windows 365 Cloud PC administration.
Ability to write and execute PowerShell scripts for administration and automation.
Strong troubleshooting skills and knowledge of security best practices.
Preferred Qualifications:
Microsoft certifications such as MS-100, MD-102, SC-300, or AZ-104.
Experience with Conditional Access, Defender for Endpoint, and Azure AD identity management.
Familiarity with hybrid identity environments (Azure AD Co-Management).
Excellent documentation and communication skills.
Collaborate with other IT teams on infrastructure projects and implementations.
Maintain system documentation, procedures, and change management records.
Stay current with emerging technologies and recommend improvements.
Skills:
Agile Methodologies: Knowledge of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software development and delivery.
Cloud Computing: Knowledge of cloud concepts and technologies; ability to design, develop, support and manage cloud computing products.
Hardware Infrastructure: Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.
Network Engineering: Knowledge of the processes, tools and technologies for network engineering; ability to utilize and manage these for planning, designing, construction and support of wireline and wireless networks.
Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools.
Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers).
ABOUT EQUITABLE
At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
**********
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE\: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at ************** or email us at *******************************.
Auto-ApplySystem Administrator (JWICS)
Systems administrator job in Rome, NY
Job DescriptionSalary:
A leader in supporting clients in technically demanding industries, Advent's capabilities and services promote innovation & empower our partners to manage risk, protect information and achieve organizational objectives. We are proud of our ability to support mission critical systems in every phase of their lifecycle to ensure our nations forces can accomplish their mission.
Advent is currently seeking candidates to assist in the daily execution of operations of the US Air Force AFNORTH Eastern Air Defense Sector (EADS) by successfully performing all the duties as outlined for a JWICS Systems Administrator, additional service/tasks, and all other specifications.
Security Clearance: Top Secret (SCI eligible)
Schedule: Full-time
Location: Rome, NY
Applicants must have good written and oral communication, interpersonal, problem-solving, analytical, and organizational skills. Ability to follow directions is a must. Applicants must be able to work well alone and as part of a team.
Job Requirements:
Must possess the clearance of TOP SECRET and be SCI eligible
Must possess the appropriate certification for an IAT level II as defined by DoD Manual 8570.01
The applicant shall install, configure, administer, and maintain operating systems and systems servers to ensure appropriate level of availability. These systems shall be maintained to meet the systems uptime (fully operational) rates appropriate to the criticality of the system (mission critical, mission essential, and mission support).
The applicant shall load system application software and patches as directed. This includes the application of all prescribed or approved anti-virus, Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG), and Information Assurance Vulnerability Alert (IAVAs) to assigned systems. Compliance will be reported to the unit Information System Security Officer (ISSO) or unit Information System Security Manager (ISSM).
The applicant shall provide JWICS related operational and technical assistance in areas including, but not limited to, system and network administration, network security, monitoring of system performance, system applications, patch installations and configurations, system services and maintenance, and similar related technical support functions.
The applicant will validate system applications patches, installations, and configurations by performing quarterly reviews of the JWICS software platform database and comparing that database content to the current system configuration
Advent is an Equal Opportunity Employer. Employment decisions are not based on race, color, religion, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.
Advents benefits program includes comprehensive medical, dental and vision care, matching 401K, vacation time, sick time, life insurance, disability coverage, and other benefits that help provide financial protection for you and your family.
Information Technology Professional
Systems administrator job in Syracuse, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
On-Call IT Field Technician & TV Configuration - Syracuse, NY- HIRING NOW
Systems administrator job in Syracuse, NY
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
Technical Systems Analyst
Systems administrator job in Verona, NY
Summary: The Technical Systems Analyst provides front-line IT support across the resort and casino, ensuring smooth operation of systems used in gaming, hospitality, food & beverage, and guest services. Troubleshoots hardware and software issues, supports POS and property management systems, and works closely with departments to deliver timely, high-quality technical solutions that enhance the guest and team member experience.
Position Responsibilities:
Effectively supports operations startup, monitoring, control, and bringing down the operation of the computer systems using the computer or administrator console; the consoles of equipment at remote sites, and other control/monitor units.
Continually assesses the performance of the computer systems in order to maintain the parameters and standards of its operation, and to assist in making corrections or improvements in them.
Exhibits and performs superior troubleshooting techniques in a proactive environment in order to resolve issues as quick as possible and limit impact to business operations.
Supports the development of Operations Procedures and Manuals; ensures modifications are done in a timely manner to be effective with the implementation of change.
Establishes and follows Standard Operating Policies and Procedures for managing systems.
Ensures the backup schedule is processed and the tapes are rotated for offsite storage.
Performs 1st and 2nd Level Support for all systems and escalates trouble ticket as required by support model in a timely manner.
Opens trouble ticket as required by support model.
Conducts remote control of servers and desktops as required by support model during trouble shooting trouble tickets.
Places service calls for hardware and software to vendors as required by support model.
Resolves trouble tickets at fast as possible in accordance with support model, and in compliance with Service Level Agreements.
Monitors and initiates batch processing or work requests as required.
Ensures all system backups of data run as scheduled and performs all required tasks as necessary to protect the organization.
Complete Gaming System Audits
Responsible for On and Off Boarding
Minimum Qualifications:
Degree in Computer Science, or other related technical field, and/or equivalent experience of at least four yrs. in an IT environment.
Must be experienced in resolving a multitude of computer user difficulties.
Demonstrates excellent troubleshooting skills; understands at what point to escalate issue to next support level.
Must possess a general knowledge of IBM AS/400 and OS/400, UNIX, Intel platform, database concepts, and networking protocols, concepts and devices.
Has a basic understanding of the Windows operating systems.
Must be flexible and willing to work any shift - position is a 24X7 coverage support position.
Knowledge of Microsoft Office, Microsoft Windows, and basic networking concepts (TCP/IP, DNS, cabling, wireless, etc.). Must be comfortable supporting administrator-level functionality across operating systems.
Experience with corporate infrastructure packages such as Outlook, Citrix MetaFrame, Windows Terminal Services, Active Directory, NDS, and Virus Scanning (local and server-based).
Must possess knowledge of end-user device hardware support including PCs (CPU, Motherboard, BIOS, NIC, video, sound, PSU, HDD, CD-RW, DVD, FDD), monitor, keyboard, mouse, drivers, firmware, printers, and laptops.
Detail oriented and able to work effectively in a multi-tasking environment.
Must understand VPN and TFP
Understand Incident Management and Response.
Desired Qualifications:
Some type of Industry Certification
Experience in an Information Technology Call Center
Demonstrated experience working with gaming and/or hospitality systems.
A working knowledge of transaction processing and data flow in a large enterprise computing environment.
Remarks:
This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential functions of the job.
Job Posted by ApplicantPro
IT Professionals/Consultants for a NYS Entity
Systems administrator job in Syracuse, NY
Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking IT Professionals and Consultants for positions with a New York State entity. Please submit a resume and salary requirements to be considered.
Job Responsibilities and Experience Requirements
Projects may require: analysis, data classification, design, development, testing, quality assurance, security and associated customized training for IT based applications.
Additional examples of in-scope projects include, but are not limited to:
Technical architecture advisory services;
Business Analysis for project development;
Proprietary software application development/customization, programming and Integration;
Data Information Management (including data migration, data conversion, data manipulation, data Integration);
Project Management Project support services - including, but not limited to; project management, project quality assurance and control, and Independent Verification & Validation (IV&V);
Disaster Recovery/Business Continuity and Testing;
Quality Assurance;
Continuity of Operations Planning (COOP);
Data Categorization; and
Open-Source Software Implementation.
Possible Positions Available
Program Manager/Site Manager/Project Manager
Business Analyst
Network Engineer
Systems Analyst
Server Support
Desktop Support
Help Desk Technicians
Applications Support
Database Administrator
Software Developer
IT Security Specialist
Job Application Instructions:
To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
Information Technology Systems Analyst
Systems administrator job in Syracuse, NY
Job Description
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
This position facilitates identity and access management. The position is responsible for ensuring that customer requests for security access is completed in a timely manner, provides second level technical support to end users and IT functional groups. This position will perform ticket management and participate in meetings. It is the responsibility of the IAM admin to manage Identity and access within a wide range of business and financial services applications. This position will also work independently to develop, configure and support. computer applications with the aim of improving business efficiency and productivity in regards to access and identity management. Working as part of a team of IT professionals, to investigate and analyze problems or requirements from a business perspective and design and specify suitable systems.
Essential Duties:
Process Identity and Access request for users within the entire organization in conjunction with security policies and guidelines defined and approved by Information Security.
Design and developing identity management strategies, architectures, implementation plans and governance plans. Understanding of security audit compliance requirements in relation to security and privacy regulations.
Assist IT System Analyst team in providing technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing systems in regard to Identity and Access management.
Provide required business and/or subject matter expertise for day to day related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.
Develop and maintain statistical reports with analysis for management and auditing purposes.
Serve as an escalation point for Technology Support staff on more complex identity and access related issues.
Cross-train with appropriate IT department members to serve as backup, as needed.
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.
Ancillary Duties:
Provide assistance wherever necessary to help the Information Technology Department and the bank in achieving their annual goals.
Qualifications
Education, Training and Requirements:
Associate/Bachelors Degree in Computer Science, Information Systems, or related field or equivalent experience.
All applicants must be 18 years of age or older.
Skills:
Proficient reading, writing and analytical skills. Excellent interpersonal and communication skills. Advance knowledge of provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, Exchange and financial services industry applications. Must be able to thoroughly document processes and work performed.
Experience:
At least 3 years experience in Information Technology in a banking or financial environment part of which should include application administration duties.
Webex/Network Administrator
Systems administrator job in Glen, NY
Job Description
Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles.
Our client a NON-Profit organization has an immediate need for Webex/Network administrator to join their team in Brooklyn, NY
Position Overview:
Our client is seeking a seeking a skilled and proactive Network Administrator to manage and administer our client's Webex Calling and Webex Contact Center environment, and Network Infrastructure. The ideal candidate will have hands-on experience with Cisco Cloud Calling technologies and a strong understanding of network (routing and switching) and voice architecture.
Key Responsibilities:
Administer Webex Calling architecture and Control Hub setup
Manage PSTN, dial plans, trunk/route groups, and call routing
Deploy services across multiple locations and networks
Configure MPP phones, local gateways, and firewall settings
Support advanced features: call queues, voicemail, hunt groups, auto attendants
Manage users, devices, virtual lines, DECT networks, and hoteling
Administer Webex Contact Center agents and queues
Day to Day support of the Cisco routing and switching environment
Use analytics and troubleshooting tools to monitor and resolve issues
Document configurations including technical specifications, network diagrams, and operational procedures.
Required Qualifications:
Bachelor's degree or equivalent combination of education and experience.
Experience with Webex Calling and Contact Center administration
Strong knowledge of VoIP, SIP, and cloud telephony
Familiarity with Cisco Control Hub, MPP phones, and gateways
Proficient in dial plan and call routing configuration
Skilled in troubleshooting and performance monitoring
Excellent hands-on experience with Cisco routing and switching
Excellent communication and documentation abilities
Cisco certifications (CCNA, CCNP Collaboration) preferred
BI Systems Analyst (Cognos TM1)
Systems administrator job in Syracuse, NY
Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients.
In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia.
Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community.
Job Description
Trigyn's direct client is looking for BI Systems Analyst for contract assignment in Syracuse, NY.
Responsibilities:
• Full-time support of our TM1 and Cognos environments.
• New development, bug fixes, testing, etc.
• Deploy product upgrades and configuration changes as necessary
• Build Cognos reports, cubes, dashboards, and framework manager packages to solve the BI needs of the user community
• Provide technical assistance with troubleshooting reports/models/cubes by responding to inquiries and questions
• Write and maintain technical documentation to describe program development, logic, coding, testing, changes, and corrections
• Manage the related change management process and associated documentation
• Collaborate with team members and management by gathering information and understanding the business needs and objectives to produce deliverables
Ideal candidate will possess:
• Strong understanding of ITs architecture, configuration, model build, maintenance, performance monitoring, security, users management, web and web sheets.
• Experience with Turbo Integrator Functions
• Experience with Functions (Rules, Feeders, Worksheet, macro)
• Experience with MDX
• Experience with Data Integration, Validation and Presentation using TM1 Perspectives, Active Forms and Slice
• Experience with complex SQL queries
• Experience with TM1 10.2, Cognos 10.2, 11.x
• Expert with MS Excel and VBA development a plus
• Strong knowledge and understanding of Relational Database Design and Development
• Strong knowledge and understanding of OLAP Database Design and Development
• TM1 certification is a plus
Qualifications
Requirements:
• 5+ years utilizing business intelligence tools, with a focus on Cognos TM1 development.
• Business Intelligence (B.I.) and Analytic experience
• Experience with TM1 10.2, Cognos 10.2, 11.x
Additional Information
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.
Systems Analyst
Systems administrator job in Syracuse, NY
Responsible for the coordination, direction and administrative functions for all Mobility & Integrations (M&I) systems and applications within the IMT-Telecommunications department. Independently design and program the M&I software and applications. Make autonomous decisions and create workflows for all M&I systems. Design complex technical solutions for critical communications throughout Upstate Medical University, especially for Nursing. Ensure voice communications and clinical workflows that impact the hospital's operations run seamlessly. Work with all end-users, staff and departments, particularly Network Security & Operations, to troubleshoot potential wired and wireless network issues that impact M&I-supported applications. Directly oversee and/or assist training and education on supported systems to over 5,500 faculty and staff. Lead and/or provide key support for the entire supply chain of supported hardware, equipment and accessories, including Vocera badges.
Minimum Qualifications:
Associates degree in Business, Telecommunications, Information Systems or related field and 5 years, or a Bachelor's degree and 3 years of experience with user training and support; or equivalent combination of education and experience (7 years); plus solid written and verbal communication skills as well as a proven customer service track record required. Consideration given in lieu of formal degree with requisite experience.
Preferred Qualifications:
Bachelor's Degree and experience working in a hospital or clinical setting preferred.
Work Days:
M - F, business hours.
Message to Applicants:
Recruitment Office: Human Resources
Infrastructure Engineer, IT Operations
Systems administrator job in Syracuse, NY
Job Description
We are LOTTE BIOLOGICS! Delivering Therapies That Enable a Healthier World.
A new company, built on 80 years of tradition. We embody our core values of being Inspired by Science, Embracing Diversity, Fostering Talent, and Connecting Lives. Our mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.
Position Summary
The Infrastructure Engineer is responsible for the ongoing support, maintenance, and enhancement of both on-premises and cloud-based server hosting environments. This role involves designing, deploying, upgrading, and securing server infrastructure, including all associated hardware and software components. The engineer ensures the development of highly available, scalable, and secure infrastructure solutions, incorporating effective disaster recovery strategies. This position collaborates closely with IT Support, Business IT Analysts, Networking, and Cybersecurity teams to ensure seamless and uninterrupted operations. This is a hybrid position which requires employee presence 50-100% of the time.
Duties & Responsibilities
Manage Windows updates, assist with Exchange Management console.
Manage IT Datacenter, Physical and Virtualized Servers, Virtualization Clustering, and SANs.
Design, develop, and deploy modular cloud-based systems.
Responsible/Accountable for server/application builds and qualifications for manufacturing and site cloud applications.
Manage Network Switches, Network Firewalls, IIS (Internet Information Services), Wireless Networks, and Gateways.
Maintain all system backups and participate in Disaster Recovery planning and execution.
Analyze, troubleshoot, and remediate server hardware/system related issues.
Support existing systems - proactively manage and maintain multiple systems to ensure performance and availability.
Work independently on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
Provide Level 3 support to users.
Provide off-hours support on a rotating basis as needed.
Collaborate with partners and customers to identify, scope, plan and execute digital modernization and asset life cycle management activities.
Ensure efficient functioning of data storage and process functions in accordance with company security policies and best practices in on-premise and cloud security.
Provides ownership and accountability for Asset Life Cycle Management within ServiceNow.
Owns Active Directory, Time synchronization with NTP, Network Domain and Domain Controllers in Windows environment.
Interact with clients, provide cloud support, and make recommendations based on client needs.
Performing/Assist in cloud infrastructure upgrades and updates to maximize system efficiency while minimizing downtime.
Work closely with IT Specialists, Engineering, Quality Assurance, and Validation teams in assessment, recommendation and implementation of computerized system applications that supports site Business and Manufacturing processes.
Provides support in IT Network activities such as deployment, maintenance, and troubleshooting.
Education & Experience
Bachelor's degree in Computer Science or Information Technology preferred; in lieu of a degree, a minimum of 3-5 years of high-level, hands-on IT experience is required.
Azure, AWS, or GCP certifications preferred.
Cisco CCNA (or equivalent certification) a plus.
Knowledge, Skills, Abilities
Strong problem-solving skills, firm understanding of how to properly troubleshoot problems with as minimal client impact as possible
Excellent project management, verbal communication, documentation, and technical writing skills
Strong technical problem-solving abilities, written and verbal communication skills
Demonstrated success of leading effectively in a complex matrix project team environment
Team player with an emphasis on both knowledge sharing and learning
Knowledge of Windows Operating System, Domains, and Group Policies
Knowledge of Networking, Network Switches, Network Firewalls, IIS (Internet Information Services), Wireless Networks, and Gateways
Experience and/or substantial understanding of industrial IT Datacenter, Physical and Virtualized Servers, Virtualization Clustering, and SANs
Experience with Data accessing, storing and security within a cloud environment
Skilled in Active Directory, Time synchronization with NTP, Network Domain, Domain Controllers, Networks, and Databases
Ability to work in a diverse work environment, manage multiple priorities, and at times, be self-directed
Familiar with cyber security best practices and industry-standard tools
Experience with VPN, Routers, and Routing Protocols
Perform in depth systems analysis on a multitude of technology devices, operating systems and software.
Ability to document, create, analyze and test computer systems, programs, software.
Exceptional understanding of advanced networking, including on-premise/cloud enterprise-grade infrastructure, as well as cloud-based network 'appliances' and interfaces
Knowledge of integrating networking basics and virtual networks with cloud services
Familiar with common languages (i.e. Python, Java, Golang, or Ruby) used in cloud computing
In-depth, advanced understanding of the AWS/Azure ecosystem and technologies and how to apply them in reliable and efficient means are a strong plus
Hands-on experience with Cisco appliances, ability to work within the CLI, are a strong plus
Experience and understanding of the Linux operation system a major plus
Physical Demands
Office-based position which requires appropriate levels of personal protective equipment (PPE) when field work is required. Frequent repeated motions such as keyboarding is required.
Work Environment
This position is based indoors and the employee will primarily be working with others, but also independently. This position requires employee presence, on site 50-100%. This position is a team & project-based position that will require occasional shift work, weekends, and holidays.
Travel
Target Bonus
10%
Work Location:
East Syracuse, NY
New York Pay Range$76,000-$113,000 USD
We are an Equal Employment Opportunity ("EEO") Employer.
We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities! If this is the work that you want to do, in a culture of inclusion and excellence with the goal of making our world to be a healthier place, then please apply today!
Infrastructure Engineer, IT Operations
Systems administrator job in Syracuse, NY
We are LOTTE BIOLOGICS! Delivering Therapies That Enable a Healthier World.
A new company, built on 80 years of tradition. We embody our core values of being Inspired by Science, Embracing Diversity, Fostering Talent, and Connecting Lives. Our mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.
Position Summary
The Infrastructure Engineer is responsible for the ongoing support, maintenance, and enhancement of both on-premises and cloud-based server hosting environments. This role involves designing, deploying, upgrading, and securing server infrastructure, including all associated hardware and software components. The engineer ensures the development of highly available, scalable, and secure infrastructure solutions, incorporating effective disaster recovery strategies. This position collaborates closely with IT Support, Business IT Analysts, Networking, and Cybersecurity teams to ensure seamless and uninterrupted operations. This is a hybrid position which requires employee presence 50-100% of the time.
Duties & Responsibilities
Manage Windows updates, assist with Exchange Management console.
Manage IT Datacenter, Physical and Virtualized Servers, Virtualization Clustering, and SANs.
Design, develop, and deploy modular cloud-based systems.
Responsible/Accountable for server/application builds and qualifications for manufacturing and site cloud applications.
Manage Network Switches, Network Firewalls, IIS (Internet Information Services), Wireless Networks, and Gateways.
Maintain all system backups and participate in Disaster Recovery planning and execution.
Analyze, troubleshoot, and remediate server hardware/system related issues.
Support existing systems - proactively manage and maintain multiple systems to ensure performance and availability.
Work independently on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
Provide Level 3 support to users.
Provide off-hours support on a rotating basis as needed.
Collaborate with partners and customers to identify, scope, plan and execute digital modernization and asset life cycle management activities.
Ensure efficient functioning of data storage and process functions in accordance with company security policies and best practices in on-premise and cloud security.
Provides ownership and accountability for Asset Life Cycle Management within ServiceNow.
Owns Active Directory, Time synchronization with NTP, Network Domain and Domain Controllers in Windows environment.
Interact with clients, provide cloud support, and make recommendations based on client needs.
Performing/Assist in cloud infrastructure upgrades and updates to maximize system efficiency while minimizing downtime.
Work closely with IT Specialists, Engineering, Quality Assurance, and Validation teams in assessment, recommendation and implementation of computerized system applications that supports site Business and Manufacturing processes.
Provides support in IT Network activities such as deployment, maintenance, and troubleshooting.
Education & Experience
Bachelor's degree in Computer Science or Information Technology preferred; in lieu of a degree, a minimum of 3-5 years of high-level, hands-on IT experience is required.
Azure, AWS, or GCP certifications preferred.
Cisco CCNA (or equivalent certification) a plus.
Knowledge, Skills, Abilities
Strong problem-solving skills, firm understanding of how to properly troubleshoot problems with as minimal client impact as possible
Excellent project management, verbal communication, documentation, and technical writing skills
Strong technical problem-solving abilities, written and verbal communication skills
Demonstrated success of leading effectively in a complex matrix project team environment
Team player with an emphasis on both knowledge sharing and learning
Knowledge of Windows Operating System, Domains, and Group Policies
Knowledge of Networking, Network Switches, Network Firewalls, IIS (Internet Information Services), Wireless Networks, and Gateways
Experience and/or substantial understanding of industrial IT Datacenter, Physical and Virtualized Servers, Virtualization Clustering, and SANs
Experience with Data accessing, storing and security within a cloud environment
Skilled in Active Directory, Time synchronization with NTP, Network Domain, Domain Controllers, Networks, and Databases
Ability to work in a diverse work environment, manage multiple priorities, and at times, be self-directed
Familiar with cyber security best practices and industry-standard tools
Experience with VPN, Routers, and Routing Protocols
Perform in depth systems analysis on a multitude of technology devices, operating systems and software.
Ability to document, create, analyze and test computer systems, programs, software.
Exceptional understanding of advanced networking, including on-premise/cloud enterprise-grade infrastructure, as well as cloud-based network 'appliances' and interfaces
Knowledge of integrating networking basics and virtual networks with cloud services
Familiar with common languages (i.e. Python, Java, Golang, or Ruby) used in cloud computing
In-depth, advanced understanding of the AWS/Azure ecosystem and technologies and how to apply them in reliable and efficient means are a strong plus
Hands-on experience with Cisco appliances, ability to work within the CLI, are a strong plus
Experience and understanding of the Linux operation system a major plus
Physical Demands
Office-based position which requires appropriate levels of personal protective equipment (PPE) when field work is required. Frequent repeated motions such as keyboarding is required.
Work Environment
This position is based indoors and the employee will primarily be working with others, but also independently. This position requires employee presence, on site 50-100%. This position is a team & project-based position that will require occasional shift work, weekends, and holidays.
Travel
Target Bonus
10%
Work Location:
East Syracuse, NY
New York Pay Range$76,000-$113,000 USD
We are an Equal Employment Opportunity (“EEO”) Employer.
We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities! If this is the work that you want to do, in a culture of inclusion and excellence with the goal of making our world to be a healthier place, then please apply today!
Auto-ApplySenior Network Administrator
Systems administrator job in Syracuse, NY
rc of Onondaga is one of the largest providers of services to people with developmental disabilities in Onondaga County serving thousands of individuals and their families and employing 500 people. With nearly 40 different sites throughout Central New York, Arc provides a wide array of services including residential, day, employment and clinical, and recreation programs. In addition to these supports and services, Arc operates two major subsidiaries: Parkside Children's Center, an integrated preschool and Monarch, a vocational program and outsourcing company with corporate partners throughout the region.
A true community-based organization, Arc thrives on community involvement and inclusion, as well as relying on community membership to build its base of support. Its program participants volunteer hundreds of hours in the community each year in support of a wide variety of organizations and causes.
Job Description
A challenging opportunity to work with the Director of IT in creating an IT department that integrates three (3) Arc chapters located in Syracuse, Binghamton, and Oneonta. Responsible for coordinating and responding to program needs in relation to operations and customer service as well as management and administration of all network systems to include hardware and software deployment.
Qualifications
Must possess exceptional organizational skills and be able to interpret and implement complex information and use that knowledge to train end users. Ability to develop short/long range plans for enhancement, improvement, and/or replacement of IT equipment and/or infrastructure. Bachelor's degree in computer science or a related field. Five (5) years of increasingly responsible computer systems management experience. Advanced training in Microsoft Windows 2012 or Window 2008 Advanced Server and Active Directory preferred
Additional Information
Apply online at **************
All your information will be kept confidential according to EEO guidelines.
Statewide Systems Advocacy Network Coordinator/ Advocacy Analyst
Systems administrator job in Utica, NY
Hourly wage: $24.73 ($45,000 a year)
35 Hour Work Week
Benefits:
PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays.
Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available.
Wellness program with the ability to earn an additional 3 PTO days a year.
401K with up to 10% employer investment.
Heavily subsidized Health Insurance with co-pays.
Vision and Dental insurance.
Flexible Spending Accounts-Medical and Dependent Care.
Monthly contribution towards dependent care. (to offset childcare costs)
Company paid Life Insurance and Identity theft protection. (LifeLock)
Employee Assistance Program.
Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims.
Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.
Free covered parking.
Additional benefits available.
Purpose: To encourage, model and bring advocacy leadership to people with disabilities in Montgomery, Fulton, Herkimer and Oneida Counties. To organize community action in support of statewide advocacy campaigns for systems change. To directly assist in developing, monitoring and meeting systems advocacy objectives in accordance with the job description. To promote and participate in RCIL's advocacy efforts and assist in the development and execution of RCIL's and New York State Independent Living Council's (NYSILC) disability policy agency priority agenda. To provide comprehensive information and referral services. This role supports RCIL's mission by advocating policy reforms that remove barriers, promote equity, and expand opportunities for people with disabilities to live in the community setting of their choice. The Analyst will coordinate coalitions, develop strategic responses to public policy proposals, prepare high-impact reports, and represent RCIL in interactions with government officials, legislators, state agencies, and advocacy partners.
Job Duties:
Coordinate and facilitate system-wide advocacy efforts, with RCIL staff, in coordination with RCIL's Director Team and Leadership Team.
Conduct in-depth research on laws, regulations, proposed policies, and trends impacting individuals with disabilities at the local, state, and federal levels.
Assist in implementing outreach plans related to system-wide issues with RCIL staff when concerns are identified by any of the RCIL Centers (Amsterdam, Herkimer or Utica).
Monitor legislative and administrative developments related to disability rights, Medicaid, housing, employment, transportation, education, and community-based supports.
Coordinate joint responses to key policy issues in collaboration with advocacy organizations, Independent Living Centers, and disability-led groups.
Establish no fewer than five (5) local partnerships or coalitions per contract year with organizations whose mission is consistent with Independent Living Philosophy in order to address issues of concern to people with disabilities.
Draft clear, concise policy briefs, position papers, talking points, and testimony to educate lawmakers and public officials.
Attend legislative hearings, agency meetings, and public comment sessions representing RCIL's position.
This position is responsible for the overall management of the assigned contract, including ensuring compliance with all associated deliverables, timelines, and reporting requirements. Responsibilities will be adapted as necessary in accordance with any future changes to contract terms or scope.”
Education:
A Master's degree in public policy or related degree is preferred, however candidates with a bachelor's degree in a related field and 2-4 years experience in grassroots advocacy and/or policy development and analysis will be considered; an equivalent combination of education and experience to successfully perform the essential duties of the position may be substituted.
Knowledge, Skills & Abilities:
A minimum of three to five years of experience working with individuals with disabilities is required.
Prior experience in systems advocacy, community outreach, or leadership within nonprofit, governmental, or disability rights organizations is strongly preferred.
Experience engaging with legislative processes-whether at the local, state, or federal level-is highly desirable and may include activities such as policy development, testimony preparation, or direct legislative engagement.
Strong understanding of disability-related legislation, policies, and regulatory agencies, including but not limited to the Americans with Disabilities Act (ADA), Individuals with Disabilities Education Act (IDEA), Section 504 of the Rehabilitation Act, ACCES-VR, OPWDD, and Social Security programs.
Familiarity with legislative and political processes, particularly as they relate to disability rights and public policy advocacy, is highly desirable.
Must demonstrate the ability to synthesize complex policy information and communicate it clearly through well-structured written documents and effective oral presentations tailored to diverse audiences.
Must demonstrate commitment to disability rights and independent living philosophy.
Must have excellent oral and written communication, public speaking and the ability to work with a diverse population.
Research, mediation, negotiation, community networking, and flexibility.
Must be well-organized, be proficient in computers, able to work independently and able to meet deadlines.
Must have reliable transportation. Committed to disability justice, racial equity, LGBTQ+ inclusion, and anti-poverty frameworks.
Travel Required: YES
Location: Utica, NY
RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.
RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion or veteran status.
Auto-ApplySupervisor IT Admin. & Tech. Support
Systems administrator job in New Berlin, NY
Do you want to work for a World Class Artist Materials Manufacturer?
Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission.
Who are we?
Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service.
Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products.
Golden Artist Colors is seeking a:
Position Title: IT Administration and Technical Support Supervisor
Department: Information Systems
Supervisor: Finance Director
Location: Onsite in New Berlin, NY
Responsibilities:
Incumbent will support all IT functions, including, but not limited to: database support, hardware support, general office software support, network infrastructure support, and periodic reporting requirements. The above support includes installations, upgrades, training, and maintenance. Recommend and maintain company policies related to business continuity and cybersecurity.
Requirements:
Education Required:
Bachelor's Degree in Computer Information Systems
Experience Desired:
How much:
5-7 years
Type experience:
Experience dealing with a variety of hardware and software systems; server environments; Firewall and other cybersecurity measures; previous supervisory experience.
Our extensive benefits package includes:
Employee Stock Ownership Plan (ESOP).
Medical, Dental, and Vision Insurance
401(k) with Employer match
No-cost Life Insurance and Long-Term Disability Benefits
Paid Holidays and Time Off
Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries.
Wellness Reimbursement Program
Continuing Education Reimbursement
Child Care Reimbursement
Paid Community Service Hours
Employee Discount on Product
Employee assistance program
Referral Bonus program
EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Auto-Apply