Towne Park jobs in Hollywood, FL - 112 jobs

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17 per hour. Work Schedule: The work schedule for this position consists of Overnight shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time * Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% * Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% * Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% * Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% * Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% * Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: * High school diploma or general education degree (GED) Required Licensure, Certification, etc.: * N/A Work Experience: * One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: * Basic Math Skills: * Must be able to read and write standard English language * Must be able to read and comprehend simple instructions, short correspondence and memos * Must be able to write simple correspondence * Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization * Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money * Ability to understand 24 hour and military time systems * Ability to understand rates applicable to time passed SCOPE Authority to Act: * Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: * The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting Recreation Attendants to join the hotel's team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Job Summary Andaz Miami Beach is looking for Recreation Attendants who are excited, qualified, hard-working, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and extensive Recreation Attendants are all beneficial but not required. The Recreation Attendants. In this role, you will be required to welcome and attend to our guests, enforce safety rules, and manage pool equipment and facilities, among other duties. To be a successful pool attendant, you will need to have excellent customer service skills, be highly organized, and have a good knowledge of swimming pool equipment and maintenance. A skilled pool attendant should be friendly, physically fit, and able to assist swimmers in danger when necessary. Duties & Functions * Set up umbrellas, loungers, and pool furniture; ensure the pool and facilities are clean and safe. * Welcome guests, provide towels, refreshments, and attend to their requests, ensuring their comfort and safety. * Clear used towels, glasses, and trash, while monitoring guest activity and enforcing safety protocols. * Report damages or incidents to the supervisor and manage pool cleaning schedules and inspections. * Uphold company policies, including safety, sanitation, and attendance guidelines. * Work as part of a team, maintaining a positive, friendly, and professional attitude at all times. * Provide exceptional food and beverage service, listen to guests' needs, and respond promptly. * Ensure the proper handling of wine and alcohol and follow all safety procedures. * Perform opening and closing duties, including side work and station setup, and participate in training sessions.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care. Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science. The Event Planning Manager's primary focus is servicing/upselling Sales bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include but are not limited to: administering the Sales agreement, coordinating/detailing all Meeting, Food and Beverage events, collaborating on A/V needs, managing room blocks, billing instructions, and final review. Event Planning Managers are responsible for the smooth execution of all events, in conjunction with the Event Services Team. We Offer Excellent Benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Free colleague meals during shift * Employee Stock Purchase Plan * Discounts at various retailers - Apple. AT&T, Verizon, Headspace and many more Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Reservations Agent Department: Sales & Marketing The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations, and answer questions on rates, hotel facilities, services, and special promotions. Job Specifications Qualifications Minimum 1-year experience in Reservations, Sales, or Front Office experience at a comparable quality property preferred Must speak English fluently. Bilingual Spanish, Portuguese, and French preferred Knowledge of Opera a plus General knowledge of hotel departments preferred Excellent communication skills - oral and written Excellent communication skills, including the ability to speak, read and write fluently in English. Being Bi-lingual is a plus. Excellent guest service skills; Strong Customer Service background. Ability to work a flexible schedule to include weekends and holidays Job Duties Job Specific Answer all phone calls routed to the reservation department and assist the caller using proper phone technique. Use proper selling techniques and maintain the utmost professionalism while personalizing each call. Process all reservation requests, including changes and cancellations, by phone, fax, or other channels. Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs. Must maintain a basic knowledge of revenue management techniques and must realize their impact. Assist with monitoring room inventory when Revenue Manager is not present. Run arrival reports from all channels and ensures all reservations have been entered correctly. File and organize all paperwork. Work closely with Front Office and Sales Department. General Promotes and applies teamwork skills at all times. Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance. Is polite, friendly, and helpful to guests, management, and fellow Team Members Executes emergency procedures in accordance with hotel standards. Complies with required safety regulations and procedures. Attends appropriate hotel meetings and training sessions. Maintains cleanliness and excellent condition of equipment and work area. Complies with hotel standards, policies, and rules. Recycles whenever possible. Remains current with hotel information and changes Complies with hotel uniform and grooming standards Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting a Director of Front Office to join the resort. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Salary range: $85,000- $95,000 annually Job Description: As the Director of Front Office at the Andaz Miami Beach, you will lead a dynamic team in delivering exceptional guest experiences that reflect the brand's commitment to luxury, innovation, and personalized service. This role is pivotal in shaping the first and lasting impressions of our guests, ensuring every interaction is seamless, warm, and memorable. Position Responsibilities/ Essential Functions * Responsible for short- and long-term planning and the management of Andaz Miami Beach Front Office, Front Desk, Bell Services, Communications, Valet and Guest Relations. * Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans. * Maintain guest room inventory as per guidance for the Director Revenue Management. * Ensure all operations and cash handling are adhered to as per policies and procedures. * Maintain excellent communication with the housekeeping department. * Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas. * Analyze, investigate, and resolve guest complaints. * Create expectations, lead people, manage processes, and hold people accountable for the agreed SOPs and Checklists. * Insures proper staffing levels for customer service goals. * Scheduling monthly departmental meetings. * Conduct or ensure all Training and Evaluations are completed as required by Hyatt. * Coach and counsel employees to reflect Hyatt service standards and procedures * Participate in recruitment process for Front Office. * Prepare reports concerning room occupancy, payroll expenses, and department expenses. * Mentor, motivate and teach staff to ensure success. * Plan and co-ordinate activities of Front Office Assistant Managers and line associates * Motivate team members and resolve any issues that occur on the job * Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation. * Recruit, train, and mentor a high-performing team of managers and colleagues * Ensure consistent delivery of personalized, anticipatory service * Resolve guest concerns with empathy and efficiency, maintaining high satisfaction scores. * Champion a culture of hospitality and continuous improvement. * Plan and co-ordinate activities of Event supervisors and line associates * Leads the participation in Colleague Experience Survey and completion with the execution of CES Action Plans. * Control all expenditures relating to Front Office, including labour, guest room supplies, and equipment. * Complete various additional tasks and assignments as needed or requested by Resort Manager

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front-of-the-house areas. Guest room and public area entry-level preventative maintenance are included. A General Maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills. We Offer Excellent Benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental, and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Free colleague meals during shift * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting a Pool and Recreations Supervisor to join the hotel's team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Job Summary Andaz Miami Beach is looking for a Pool & Recreations Supervisor who is excited, qualified and a hard-working, individual with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and extensive Recreation Supervisors are all beneficial but not required. The Pool & Recreations Supervisor is responsible for supervising and coordinating the activities of the pool and beach staff during a specific shift. The primary objective is to ensure efficient operations, exceptional customer service, and a positive dining experience for all patrons. The position requires strong leadership, organizational skills, and the ability to handle various responsibilities simultaneously. Duties & Functions * Oversee and guide the performance of the pool and beach staff during the assigned shift. * Provide training, coaching, and feedback to ensure high-quality service standards. * Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources. * Monitor the areas to ensure cleanliness, proper setup, and adherence to health and safety standards. * Interact with customers to gather feedback, address complaints, and enhance the overall experience. * Oversee the opening and closing procedures, ensuring that all tasks are completed accurately and efficiently. * Coordinate with the kitchen staff to ensure timely preparation and delivery of food orders. * Monitor inventory levels, track supply usage, and place orders as needed to avoid shortages. * Implement and enforce standard operating procedures, including cash handling, safety protocols, and cleanliness guidelines. * Collaborate with other managers and the restaurant owner to develop and implement strategies for improving operational efficiency and customer satisfaction. * Create shift schedules, taking into consideration employee availability, workload, and business needs. * Monitor employee attendance, punctuality, and adherence to company policies. * Ensure compliance with labor laws and regulations, including break schedules and overtime requirements. * Conduct cash register audits, ensuring accurate cash handling and adherence to financial procedures. * Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines. * Adheres to all company safety and sanitation policies and procedures * To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control * Provides prompt, professional, friendly, and personalized service to our guests * Provides professional and exceptional food and beverage service * Listens to guests and anticipates their needs * Properly executes closing procedures

Job Title: Breakfast & Events Attendant The Breakfast Attendant is responsible for providing guests with a clean, welcoming, and well-stocked breakfast experience. This role includes preparing and presenting food items, maintaining cleanliness throughout the kitchen and dining areas, ensuring food safety compliance, and delivering excellent customer service. The ideal candidate is organized, confident, service-oriented, and skilled in flawless execution from setup to breakdown. Key Responsibilities: Food Preparation & Presentation Prepare, organize, and replenish breakfast foods according to brand standards. Ensure all food items are attractively displayed and maintained at proper temperatures. Follow established standard portion and replenishing guidelines Food Safety & Compliance Adhere to all state and federal regulations for food handling, storage, and sanitation. Follow food safety guidelines including proper handwashing, avoiding cross-contamination, and monitoring food holding temperatures. Use FIFO (First In, First Out) and FILO/FEFO (First Expired, First Out) principles when storing and rotating food products. Label and date all perishable items with accurate expiration information. Monitor and discard expired or unsafe food items promptly. Cleanliness & Sanitation Maintain cleanliness and organization of the kitchen, prep areas, and food storage areas. Clean, polish, and restock cutlery and service utensils. Keep the restaurant seating and self-service areas clean, sanitized, and guest-ready at all times. Set up and operate the dishwashing machine; ensure all dishes, cookware, and equipment are washed, sanitized, and stored properly. Maintain Lobby and Seating area in Pristine conditions of cleanliness. Guest Service & Marketplace Operations Greeting guests in a friendly and professional manner, assisting with any breakfast-related needs. Oversee Marketplace sales, including stocking items and maintaining product displays. Process guest purchases using the Point of Sale (POS) system accurately and efficiently. Address guest concerns courteously and escalate issues as needed. Additional Duties. Leads on-site event operations and ensures smooth execution from setup through breakdown. Assist with inventory management, including tracking supply levels and communicating replenishment needs. Follow all hotel safety procedures and participate in team meetings or required training. Perform other duties as assigned by management. Assist with the Preparation of the meeting Room for Events and Conferences. Oversee day-of event operations, including setup, service flow, guest interaction, and event closing. Ensure all event components-tables, décor, equipment, food & beverage, signage-are prepared according to event plans and standards. Conduct pre-event walk-throughs and final checks to ensure readiness. Qualifications: Previous food service or hospitality experience preferred but not required. Knowledge of food safety practices and sanitation standards. Ability to stand for extended periods and lift up to 30 pounds. Strong communication and customer service skills. Reliable, punctual, and able to work independently. General: Promotes and applies teamwork skills at all times Polite, friendly, and helpful to guests, management and fellow Team Members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting Housekeeping Coordinator to join the hotel's opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Position Summary The Housekeeping Coordinator's primary responsibility is to support the daily coordination of the Housekeeping operations. The Housekeeping Coordinator is responsible for ensuring the department achieves the highest level of service delivery through effective communication and follow up. Critical aspects of the role are communicating room status, receiving & dispatching requests /tasks to all key contacts; ensuring a smooth and efficient operation of the department. The Housekeeping Coordinator works closely with the Engineering, Front Office and Food and Beverage departments. Position Responsibilities/ Essential Functions * Generate operational reports for the coordination of the Housekeeping department; * Handle telephone calls and ensure all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for both internal and external guests; * Maintain effective record and filing systems; completing all administrative reports accurately and in a timely manner. * Process requests and delegates work assignments in a timely manner while adhering to brand standards. * Assist Housekeeping Supervisors in taking a lead role in the coordination of all Housekeeping employees and Engagement activities. * Responsible for communicating all operational concerns to the leadership team and proactively addressing any day to day operational concerns. * Maintain complete knowledge of all Housekeeping services, outlets, hotel areas/features and hours of operation. * Assist other housekeeping employees in maintaining clean and organized work and public areas.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $18. Work Schedule: The work schedule for this position can include AM/PM/Overnight shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Lot Attendant is responsible for accurately collecting and reconciling revenue and parking reports while providing exceptional hospitality services in an attentive, friendly and efficient manner to all guests during their entire stay. The Lot Attendant is also responsible, when stacking is necessary, for properly parking and retrieving guest vehicles while exhibiting standards of exceptional customer service. The Lot Attendant, when required, is also responsible for upholding sites management teams parking policy and procedures. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate.-15% Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome guests to the location. Uses proper Towne Park phone etiquette. Assists guests with directions and all other inquiries. Stands while serving guests.- 15% Provides information about surrounding area as well as main attractions to guests as needed. Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information.- 10% Stacks vehicles when necessary using Towne Park standards for parking. Properly secures keys for stacked vehicles. Promptly retrieves a stacked vehicle and drives slow and cautiously when delivering vehicle to the guest(s). Collects data in accordance with parking operations, if applicable.-20% Collects and reconciles revenue accurately; furnishes receipt upon request. Accurately categorizes tickets for audit purposes. Accurately completes shift report. Follows all bank standard operating procedures. Competently operates equipment (i.e., register, gate, POS, credit card machine, etc.).-20% Obtains information about daily events and rates to be charged. Secures guest keys immediately after each interaction. Maintains claim checks and guest folio archives. Produces guest vehicle inventory for billing purposes.-20% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED); OR Required Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background check and drug screen A valid driver's license and clean driving record Work Experience: One to three months related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of customer service Skills: Customer service experience preferred Register/Computer experience preferred Must be able to drive manual transmission and perform parallel parking Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money and weight measurement, volume and distance Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

At Hyatt, we believe in the power of belonging- of making people feel at home wherever they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care. Our downtown Miami hotel is next to one of the trendiest neighborhoods, known as Brickell. Our iconic towers overlook the Miami River and our ideal downtown location puts you in steps from the Miami Riverwalk, and Bayfront Park, and close to the port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Center. Or, explore Little Havana and tour the Frost Museum of Science. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! We Offer Excellent Benefits: * Free room nights, Discounted, and Friends & Family Room Rates * Medical, Prescription, Dental and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Free colleague meals during shift * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

Located at 17th Street and Convention Center Drive, the Grand Hyatt Miami Beach set to open in 2027 will be an 800-room, 17-story luxury hotel adjacent to the Miami Beach Convention Center, with seamless access via a climate-controlled skybridge. Guests will enjoy 12 floors of stylish accommodations, including 52 suites with stunning views, a resort-style pool deck, a signature restaurant, a lobby lounge and bar, and street-level retail designed to enhance the pedestrian experience. With four floors of meeting and ballroom spaces, the hotel will complement the Convention Center's event programming, making it a premier destination for business and leisure travelers alike. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Senior Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Revenue Analyst Department: Sales & Marketing The Revenue Analyst has primary revenue responsibility for Grand Beach Hotel Miami and Grand Beach Hotel Surfside. Primarily the responsibility is revenue producing business to meet company revenue goals for our Hotels. Manage distribution channels and revenue systems. Prepare reports for and assist in preparation of weekly Revenue Management Strategy Meetings. Reports to Revenue Manager. Searching for qualified candidates with technical skills, reporting skills and knowledge of resort operations to contribute to the Revenue Strategy, striving to maximize revenue and bottom line profits of Grand Beach Hotel Group. Job Specifications Qualifications Bachelor s Degree (preferably in Hospitality) 2 years Hospitality experience Previous Revenue Management experience Experience using multiple systems at the same time Familiar with web based application use Proficient in Excel (Graphs, Tables, and Reports) Database management Report writing Open and effective communicator High energy, result oriented, self-starter High level of attention to detail Adapts to dynamic, evolving environment Job Duties Job Specific Conduct ongoing competitor price/product analysis to ensure proper rate positioning/product offering relative to competition. Ensure that all major channels of distribution - Booking Engine, GDS, OTA, Wholesale - effectively support the Hotels and maintain rate parity. Collect, gather, generate and distribute critical data such as market research, distribution channel breakdown/efficiency and audit activity/follow-up. Develop, design, and test setup for all Hotels rates and packages in all distribution channels including the CMS. Maintain daily, weekly, monthly revenue reports. Assist in preparation of Weekly Reports for RevMax Meetings. Generate ad-hoc reports. Deploy the yield management strategy for all channels that have been agreed upon each week in the Revenue Management meeting. Assist in creation of private sales. Communicate all GDS and Third Party Internet Promotions and Packages. General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow Team Members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.

**_At Towne Park, it's more than a job, you can make an impact._** A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here (***************************************************************************************************************** for important notices that may be applicable to you. For more information about our privacy policy, please click here (********************************************************************************************************************** . **Job Details** **Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $11.50 per hour plus $5-$10 per hour in tips. **Work Schedule:** The work schedule for this position can include AM/PM/Overnight shifts. **Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. **SUMMARY** The Bell Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure. **ESSENTIAL FUNCTIONS** **Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.** **Descriptive Statement(s) - % of Time** + Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette.-20% + Posts up in designated areas when not completing tasks. Conducts thorough room presentations for guests. Assists guests with room changes when needed. Maintains an in-depth knowledge of the rooms, meeting facilities and public areas of the hotel.-15% + Opens all vehicle and hotel doors for guests. Assists guests with directions, taxis, reservations and all other inquiries. Provides information to guests about the hotel, meeting rooms, amenities, and main attractions in the area. Assists guests with transportation to off-site locations using only approved taxi cab or transport services.-30% + Correctly tags individual bags to be stored in the bell storage area. Assures all guests and luggage are safely transported to and from assigned destinations.-15% + Continually monitors and maintains cleanliness and order of guest services area. Delivers messages, items and/or guest amenities as requested.-10% + Completes all tasks in a timely manner as instructed by the Account Manager-10% **The total amount of time for all functions of the job - 100%** **QUALIFICATIONS** **Education:** + High school diploma or general education degree (GED) **Required Licensure, Certification, etc.:** + Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) + Must complete the Wheelchair Safety Training course provided by Towne Park **Work Experience:** + One to three months related experience and/or training **Knowledge:** + Knowledge of principles and processes for providing customer and personal services. **Skills:** + Must be able to read and write standard English language + Must be able to read and comprehend simple instructions, short correspondence and memos + Must be able to write simple correspondence + Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization + Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money + Ability to understand 24 hour and military time systems + Ability to understand rates applicable to time passed **SCOPE** **Authority to Act:** + Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. **Budget Responsibility:** + The employee has control over resources available only. **WORKING CONDITIONS & PHYSICAL DEMANDS** _The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ **Physical Requirements** While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **Lifting Requirements** Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. **Working Environment** The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. **Travel** Travel of up to 5% may be required. **ACKNOWLEDGEMENT AND ACCEPTANCE** I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Barista is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. The Barista is also responsible for receiving and delivering guest orders and collecting payments. Job Specifications Qualifications Ability to work late hours Working Knowledge of coffee service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems. 3 years of work experience interacting with people in a positive environment Understanding all cultures Responsible Alcohol Awareness Training Certification or Equivalent Able to work a flexible schedule, including weekends and holidays. Job Duties Job Specific Serve food course and alcoholic beverages to the guest. Suggestively sell beverages and menu items; take orders. Answer guest questions, make recommendations, up-sell liquors. Welcome and acknowledge all guests according to company standards. Communicate drink orders to the bar through the Point of Sales system Request identification from any guest who appears to be under 30 years of age Remove dirty glasses, and dishes, including lifting/moving of bus tubs up to 25lbs. Keep tables clean at all times. Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes at Grand Beach Hotel. Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook. Reports to work as scheduled, in proper uniform, in accordance with the company s personal appearance standards. Applies excellent guest relations skills when interacting with guests. Observes hotel telephone etiquette, message, and call-handling procedures. Special projects and duties as assigned General Promotes and applies teamwork skills at all times Is polite, friendly, and helpful to guests, management, and fellow Team Members Executes emergency procedures in accordance with hotel standards. Complies with required safety regulations and procedures. Attends appropriate hotel meetings and training sessions. Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies, and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Within the first 30 days, must be able to perform to standard all activities on the New Hire Training Checklist.

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities Position works out at the Port Everglades or Port of Miami delivering checked baggage to the appropriate airport (MIA or FLL) Port Agent Baggage Handler job description: Position is physically demanding requiring loading of checked baggage in and out of box trucks Able to obtain an airport, port, and TWIC badge (Transportation Workers Identification Credential) Position works out at the Port Everglades or Port of Miami delivering checked baggage to the appropriate airport (MIA or FLL) Must be able to stand for long periods of time Will be processing checked baggage by tagging & weighing as required Ensure all required airline training is completed timely - initial and annual training required A sense of urgency is required as baggage has to be delivered to the corresponding airline on time Shifts will vary based on Airport operational hours: Shifts begins as early as 4:30 AM (times may change based on operational needs) Reliable transportation to work is a must A Cruise/Port Agent will travel between The Port and the Airport locations. This position requires meeting a strict delivery schedule. Position works out at the Port Everglades or Port of Miami delivering checked baggage to the appropriate airport (MIA or FLL) Seasonal/Part Time Positions Available No experience needed - Paid Training Advancement Opportunities Benefits offered: 401k - Medical Insurance - Dental Insurance - Vision Insurance Qualifications Must be at least 18 years of age Be authorized to work in the United States Have a valid driver's license & clean driving record Available to work Friday through Tuesday morning Must be able to clear a background and drug screen Must be able to lift up to up to 70 lbs consistently throughout the shift Experience in customer service preferred Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers Able to work in various outside weather conditions (Hot, cold, rain, etc.) Complete all required training including airport compliance Able to obtain an airport, port, and TWIC badge (Transportation Workers Identification Credential) Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour plus $3-$5 per hour in tips. Work Schedule: The work schedule for this position is AM/PM/OVN. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Team Leader is responsible for the general operations of a property that is less than a 24/7 operation with nine (9) or fewer GSAs while working alongside coworkers to ensure that the site's service standards are met or exceeded. Under the direction of the District Manager, or an assigned offsite Account Manager, the Team Leader has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance to the team. The Team Leader may handle critical issues and may be required to make judgment calls when expediency is priority. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time * Ensures that the guest/patient service experience is delivered consistently on all shifts. Regularly performs guest/patient service duties. Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client's service standards and effectively integrates Towne Park's standards to complement them. Maintains accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations. Maintains a detailed knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.-15% * Effectively participates in "The Show" and delivers "Aggressive Hospitality" to guest/patients. Addresses guest/patients using the appropriate greeting for the site. Opens all vehicle and hotel doors for guest/patients.-15% * Checks in arriving guest/patients and explains vehicle parking and retrieval procedures. Runs at top speed to park and retrieve vehicles while driving slowly and cautiously. Uses proper phone etiquette. Posts up in appropriate areas when not assisting guest/patients or completing other tasks- 10% * Conducts an effective room presentation when providing bell services for hotel guests. Assists with the delivery and pick up of items to guest/patient rooms. Assists guest/patients with directions, taxis, reservations and other inquiries. Appoints fellow associates to certain routine roles and assigns coworkers to non-ordinary roles as needed.- 10% * Is engaged in the hiring processes to ensure the best people are selected for the location. Fosters an environment that retains talented associates. Proactively shares associate feedback and suggestions with the District Manager or assigned Account Manager. Sees that new associates get off to the right start through proper orientation and on-the-job training.- 10% * Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Provides feedback and coaching for all team members. Ensures that shift huddles happen on every shift. Practices positive discipline and provides accurate and timely performance documentation. Promotes a teamwork philosophy through leading by example and effective communication skills.- 15% * Develops cohesive working relationships with the clients' staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments as directed by the District Manager or assigned Account Manager. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations. Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creating clients who are promoters of the company.- 15% * Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping. Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures. Builds work schedules and makes calls to notify fellow associates of schedule changes or openings. Ensures District Manager or assigned Account Manager reviews and approvals all time prior to payroll closing. Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes. Completes the shift report and other shift paperwork with detail and accuracy. Reconciles revenue and tickets at the end of every shift. Reports to the District Manager or assigned Account Manager methods for improving operating procedures and overall efficiency. Effectively communicates information to the work group.-10% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: * Bachelor's degree from a four-year college or university Required Licensure, Certification, etc.: * A valid driver's license and clean driving record * Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen Work Experience: * One to two (1-2) years of related experience and/or training; OR equivalent combination of education and/or experience Knowledge: * Knowledge of GSA procedures Skills: * Must be able to drive manual transmission * Ability to effectively plan, set priorities, and manage several projects simultaneously while working under pressure to meet deadlines * Demonstrated work ethic, drive, energy, and persistence to achieve goals * Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations * Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications * Written and verbal communication skills to effectively address all levels within the organization * Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures * Must be able to speak, read and write Standard English language. * Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications * Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails SCOPE Authority to Act: * Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: * The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $63,860-$65,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this . - 15% Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client's service standards and effectively integrates Towne Park's standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees. - 20% Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews. - 15% Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary. - 20% Develops cohesive working relationships with the clients' staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations. - 15% Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping. - 15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: Associate's degree or equivalent degree preferred Required Licensure, Certification, etc.: Valid driver's license and clean driving record Work Experience: A minimum of one (1) year of related experience in hospitality Knowledge: Knowledge of Towne Park's and site-specific preventative safety and security procedures Knowledge of Towne Park's safe driving policies and procedures Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park Knowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient manner Knowledge of Towne Park's claim check, ticketing and key box training, policies and procedures Knowledge of Towne Park's principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA Knowledge of business writing, basic accounting and business metrics Knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. Skills: Must be able to drive manual transmission Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates. Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations. A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety SCOPE Authority to Act: Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

**_At Towne Park, it's more than a job, you can make an impact._** A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here (***************************************************************************************************************** for important notices that may be applicable to you. For more information about our privacy policy, please click here (********************************************************************************************************************** . **Job Details** **Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour. **Work Schedule:** The work schedule for this position includes availability from 10am until 5pm. **Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. **Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. **SUMMARY** The Lot Attendant is responsible for accurately collecting and reconciling revenue and parking reports while providing exceptional hospitality services in an attentive, friendly and efficient manner to all guests during their entire stay. The Lot Attendant is also responsible, when stacking is necessary, for properly parking and retrieving guest vehicles while exhibiting standards of exceptional customer service. The Lot Attendant, when required, is also responsible for upholding sites management teams parking policy and procedures. **ESSENTIAL FUNCTIONS** **Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.** **Descriptive Statement(s) - % of Time** + Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate.-15% + Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome guests to the location. Uses proper Towne Park phone etiquette. Assists guests with directions and all other inquiries. Stands while serving guests.- 15% + Provides information about surrounding area as well as main attractions to guests as needed. Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information.- 10% + Stacks vehicles when necessary using Towne Park standards for parking. Properly secures keys for stacked vehicles. Promptly retrieves a stacked vehicle and drives slow and cautiously when delivering vehicle to the guest(s). Collects data in accordance with parking operations, if applicable.-20% + Collects and reconciles revenue accurately; furnishes receipt upon request. Accurately categorizes tickets for audit purposes. Accurately completes shift report. Follows all bank standard operating procedures. Competently operates equipment (i.e., register, gate, POS, credit card machine, etc.).-20% + Obtains information about daily events and rates to be charged. Secures guest keys immediately after each interaction. Maintains claim checks and guest folio archives. Produces guest vehicle inventory for billing purposes.-20% **The total amount of time for all functions of the job - 100%** **QUALIFICATIONS** **Education:** + High school diploma or general education degree (GED); OR **Required Licensure, Certification, etc.:** + Must be at least 18 years of age and be able to pass a criminal background check and drug screen + A valid driver's license and clean driving record **Work Experience:** + One to three months related experience and/or training; OR equivalent combination of education and experience **Knowledge:** + Knowledge of customer service **Skills:** + Customer service experience preferred + Register/Computer experience preferred + Must be able to drive manual transmission and perform parallel parking + Must be able to read and write standard English language + Must be able to read and comprehend simple instructions, short correspondence and memos + Must be able to write simple correspondence + Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization + Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money and weight measurement, volume and distance + Ability to understand 24 hour and military time systems + Ability to understand rates applicable to time passed **SCOPE** **Authority to Act:** + Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. **Budget Responsibility:** + The employee has control over resources available only **WORKING CONDITIONS & PHYSICAL DEMANDS** _The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ **Physical Requirements** While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **Lifting Requirements** Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. **Working Environment** The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. **Travel** Travel of up to 5% may be required. **ACKNOWLEDGEMENT AND ACCEPTANCE** I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. \#Appcast-HiPo Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.