Transdev Services, Inc. jobs in Napa, CA

Travel Navigator Coordinator - TNC Transdev in San Rafael, CA is hiring a Travel Navigator Coordinator for our Marin Access paratransit services contract. The Travel Navigator Coordinator leads the Travel Navigators in assisting customers by providing information, eligibility services, trip planning assistance, and develops reporting of data and information for the Travel Navigation processes. Transdev is proud to offer: • Competitive compensation package of minimum $25.00 - maximum $26.50 Benefits include: • Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. • Sick days: 5 days annually • Holidays: 12 days; 9 standard and 3 floating • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Follows general policies, procedures and practices in compliance with federal, state, local and company rules and regulations. Ensure there is sufficient Travel Navigation telephone coverage during contractual business hours. Assist and monitor Travel Navigators who provide counseling, information, resources, and a high level of customer service to passengers and potential passengers. Ensure eligibility decisions are made in accordance with federal and regional guidance, prior to regulatory deadlines. Determine if new rider residences are located within program service area(s), inform riders of such, and assess for any safe paratransit vehicle access. Assist and monitor the Travel Navigators who provide information to callers, referral services, trip planning and technical service. Provide reports and data summaries as requested. Maintain effective understanding of service area(s) and services provided. Provide coaching and assistance to Travel Navigators as they complete their assigned duties. Work closely with Call Center Manager and Call Center Lead for successful and timely completion of all Travel Navigation functions. Monitor Travel Navigators' assistance to passengers enabling the passenger to select the most appropriate option for their planned trips. Assist when needed in answering and handling of trip scheduling telephone calls within established standards. Other duties as required. Qualifications: • Must be at least 21 years old with a High School Diploma, GED or equivalent. • Understand the full suite of Marin Access Transportation programs. • Understand ADA (The Americans with Disabilities Act) requirements. • Completed specific training for working with clients with disabilities. • Excellent written and verbal customer service skills. • Utilize computer software, proficient computer skills. • Travel requirement (as a percent): • Must submit to and pass a drug test and background check. Physical Requirements: The essential functions of this position require the ability to: • 100% of work is accomplished indoors and in air conditioned or well ventilated facilities. • Push, pull and lift objects up to 25 lbs.; perform physical activities such as movement / flexibility with arms, repetitive hand-wrist motion; minor lifting, balancing, walking, standing, stooping, and handling of materials. • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). • Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Fleet Maintenance Manager who will be a dynamic, multi-task-oriented senior professional to manage all day-to-day maintenance aspects of this fixed route and paratransit bus operation. The Fleet Maintenance Manager will ensure that all contractual requirements are achieved, and duties included will consist of daily, weekly, monthly and annual reports. The Fleet Maintenance Manager must be able to properly manage a budget for the maintenance program. Qualifications: Talent Requirements: The Maintenance Manager shall have a minimum of five (5) years of experience in managing the maintenance of a heavy-duty bus or truck fleet; two (2) years of experience in maintaining and/or managing the maintenance of vehicles in a fixed route and paratransit fleet. Must possess in-depth knowledge of mechanical maintenance and repair methods and practices, strong knowledge of diesel, CNG and electric vehicle systems, and proficiency with maintenance management software. The qualified candidate will have operational and working knowledge of compressed natural gas fueling systems and demonstrated experience through training and work experience maintenance of major components and vehicle systems (e.g., transmissions, HVAC systems, air systems,11 compressed natural gas (CNG) engines, gasoline engines, CNG fuel tank inspection procedures, and maintenance of electric transit coaches, etc.). The Maintenance Manager shall have experience in supervising the work of other maintenance personnel, ranging from mechanics, parts clerks, fueler/washers, etc.. Previous passenger transportation in the current project or a similar environment preferred. Must be able to manage and interface with the client. Must have the ability to track and control parts inventories, vendors and suppliers. Must be able to properly prioritize, implement and manage work schedules, projects, and assignments. Must be able to manage the financial/accounting aspects of a fleet maintenance operation. Must be able to communicate effectively with all levels of staff in written and oral formats. Must have computer skills, including word processing, spreadsheets and Microsoft outlook. ASE or manufacturer's certifications a plus. Solid knowledge of managing audits, PM schedules. Manager shall be the equivalent of a journeyman mechanic; have an Associate degree or equivalent from a college or accredited technical school. Must display initiative, professionalism, candor and tact at all times. Starting salary range: $120,000 - $140,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and outstanding benefits?! Would you like to work with a company that invests in your growth? Then join the MV Transportation team. Start on the path in under 5 minutes by reading the job description and submitting your application. MV Transportation is now hiring experienced Mechanics in your area! Who You Are: As a Mechanic, you will perform preventative maintenance, diagnosis, service and repair of steering, suspension, brakes, engines, transmissions, differentials, electrical, wheelchair lifts, and air conditioning systems. Successful applicants must be able to work safely, perform part analysis on damaged parts and assist in inventory control or other duties, as necessary. What's in it for YOU: Competitive Pay Rates! 40 hours a week, not flat rate OT as needed over 40 hours Full Benefits: Medical, Vision, Dental, and 401K plan Paid vacation Company provided uniform Corporate partner discount program Career advancement through a national company Duties include, but are not limited to the following: Diagnoses, examines, and investigates vehicles to determine causes of defective operation of vehicle systems and components. Perform scheduled preventative maintenance of vehicles Execute major and minor repairs of defective components. Document all activities in MV's Fleet Management System. Maintain work environment in an organized and safe condition. Qualifications: Talent Requirements: High school diploma or equivalent. Combination of at least one (1) to two (2) years of apprentice level verifiable training and experience in automotive or diesel mechanics, which may include high school mechanics courses and/or a regional occupational program. Must be able to pass a pre-employment drug screen and random drug testing. Starting pay rate: $36.96/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Fleet Maintenance Manager who will be a dynamic, multi-task oriented senior professional to manage all day-to-day maintenance aspects of this fixed route bus operation. The Fleet Maintenance Manager will ensure that all contractual requirements are achieved, and duties included will consist of daily, weekly, monthly and annual reports. The Fleet Maintenance Manager must be able to properly manage a budget for maintenance program. Qualifications: Talent Requirements: Must have at least three (3) or more years of recent (within the last five (5) years) and relevant experience managing the maintenance functions of a transit bus maintenance shop similar in scope, size, and complexity and with same or similar type of transit vehicles/equipment. Must have experience managing/ directing 10 plus employees (fleet Technicians/Service Workers/Cleaners). Experience working with 50 + buses within the last year. Previous passenger transportation in current project or similar environment preferred. Must be able to manage and interface with client. Must have the ability to track and control parts inventories, vendors and suppliers. Must be able to properly prioritize, implement and manage work schedules, projects and assignments. Must be able to manage the financial/accounting aspects of a fleet maintenance operation. Must be able to communicate effectively with all levels of staff in written and oral formats. Must have computer skills including word processing, spreadsheets and Microsoft outlook. Must have technical competence with light/medium/heavy duty vehicle repair and preventive maintenance. Must display initiative, professionalism, candor and tact at all times. ASE or manufacture's certifications a plus. Technical experience with fixed route transit bus maintenance. Solid knowledge of managing audits, PM schedules. Experience with Diesel, CNG, and Alternative fuels a plus. Must have a CDL class B with passenger and airbrake endorsement. Starting salary range: $110,000 - $133,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and outstanding benefits?! Would you like to work with a company that invests in your growth? Then join the MV Transportation team. Start on the path in under 5 minutes by reading the job description and submitting your application. MV Transportation is now hiring experienced Mechanics in your area! Who You Are: As a Mechanic, you will perform preventative maintenance, diagnosis, service and repair of steering, suspension, brakes, engines, transmissions, differentials, electrical, wheelchair lifts, and air conditioning systems. Successful applicants must be able to work safely, perform part analysis on damaged parts and assist in inventory control or other duties, as necessary. What's in it for YOU: Competitive Pay Rates! 40 hours a week, not flat rate OT as needed over 40 hours Full Benefits: Medical, Vision, Dental, and 401K plan Paid vacation Company provided uniform Corporate partner discount program Career advancement through a national company Duties include, but are not limited to the following: Diagnoses, examines, and investigates vehicles to determine causes of defective operation of vehicle systems and components. Perform scheduled preventative maintenance of vehicles Execute major and minor repairs of defective components. Document all activities in MV's Fleet Management System. Maintain work environment in an organized and safe condition. Qualifications: Talent Requirements: High school diploma or equivalent. Combination of at least two (2) to three (3) years of apprentice level verifiable training and experience in automotive or diesel mechanics, which may include high school mechanics courses and/or a regional occupational program. Must be able to pass a pre-employment drug screen and random drug testing. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to: Effectively manage on-time performance and driver availability. Effectively manage all call center and dispatch functions. Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Contributes to maintain the safety culture of the division. Maintain client contact routinely to meet or exceed expectations. Assist with conducting periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Implement, promote and adhere to company policies and procedures. Participates in location labor and employee relations activities. Qualifications Talent Requirements: Candidates for the Operations Manager positions must have at least four (4) years of experience in supervising fixed-route, fixed-schedule, unionized bus services encompassing at least thirty-five (35) peak-period vehicles, five (5) years of progressively responsible positions in the transit, paratransit, charter and/or student transportation business. The ideal candidate would have experience in scheduling and personnel management and training. Must be able to work independently and have strong written, verbal and computer skills. Industry standard training in DOT/FTA drug and alcohol regulations, federal motor carrier and Cal-OSHA safety regulations. Knowledge of the contractual obligations is a must to perform this job correctly. Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers' activity. Experience managing fast paced environment. Trapeze experience preferred. Starting salary range: $100,000 - $120,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities. Job Description: The Coach Operator is responsible for following safety protocol, schedules, pre-determined routes to transport corporate employees between various stops. Duties and Responsibilities: Exceptional attendance and punctuality Accurately complete vehicle safety checks and escalate any issues Compliance with all traffic laws, and federal and state transit regulations Interact with customers and our central dispatch team and managers in a professional manner Provide excellent customer service and support to all riders, i.e., answer questions about schedules, routes, transfer points, and delays Promptly report vehicle maintenance, road and route concerns, accidents, and other traffic disruptions using two-way radios or hands-free devices Additional duties and responsibilities may apply Skills Required and Physical Demands: Use route navigation apps, and other technology, including knowledge of area to pick up and drop off our customers Maintain electronic logs to track routes and incidents Ability to safely operate and drive without a break for a minimum period of one hour and forty-five minutes Ability to drive in fluctuating weather and terrain Flexible scheduled to work outside of regular days and shifts Comfortable working a split shift schedule Ability to lift 45 pounds or more to assist with loading and unloading ADA passengers Additional skills and physical demands may apply Education and Qualifications: Hard Requirements: Clean driving record Commercial driver's license (A or B) Passenger endorsement Ability to pass a DOT physical, drug test, and background check Preferred Requirements: High School Diploma/GED At least 1 year of driving experience We Offer Physical Health Exceptional Medical, Dental, Vision, and Life Insurance benefits Financial Health Competitive compensation packages 401(k) with 4% employer match Financial Wellness ToolCommuter Benefits Emotional Health Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Pet & Legal Insurance Personal Development On-the-job training and skills development Internal transfer opportunities for career growth * Benefits vary by position and location WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an experienced Safety and Training Manager. The Safety and Training Manager will be a hands-on manager helping implement programs and procedures in compliance with State and Federal regulations and corporate and client policies and be accountable for the leadership of OSHA/CDL at the division level. Job Responsibilities: Sets the tone for ensuring all operators are current with training requirements of company and contract. Ensures all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions. Resides as the expert in EPA and OSHA, CDL compliance and regulations. Ensures all new hires meet minimum general qualifications for each division including background and DMV checks. Ensures that safety technology tools are used and those results are examined, trend data is analyzed and plans are developed to reduce and then prevent future safety incidents. Oversees corporate safety Incentives and programs managed effectively and consistently, including assignment of Safety Points. Ensures a consistent safety culture throughout the locations that incorporate operations, safety and maintenance departments and emphasizes the team approach and individual responsibility of all employees to achieve common goals. Work with corporate claims staff to ensure that all liability and worker's compensation claims are handled promptly and effectively and, in an effort, to reduce financial liability as well as recoup on all subrogatable claims. Proactively manage all employee injury claims to minimize lost time and light duty claims. Work with local medical facilities to ensure that injured employees are placed on light duty as quickly as possible and are returned to full-duty status promptly. Oversees successful completion of all related audits including those conducted by corporate and client staff and by state and federal regulatory agencies. Leads the division in the area of safety organization regarding classroom and behind the wheel instruction according to corporate and client specifications in all aspects. Qualifications Talent Requirements: Transit safety experience. Experience working in transit, preferably urban public. Previous passenger transportation in current project or similar environment preferred. College Degree or five (5) + years of safety management experience. Prefer CDS (Certified Director of Safety) and/or CSP (Certified Safety Professional) Designation. Certifications according to local contract requirements. Knowledge of all applicable safety rules, regulations - FTA, FMCSA, and DOT. Knowledge of regulations and corporate safety programs and policies. Ability to read, write and speak English. Ability to communicate effectively and work with all departments. Ability to work independently and objectively. Strong organizational skills. Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff. Familiar with windows-based computer operating systems and Microsoft Office packages. Strong analytical skills. Strong Microsoft applications experience. Starting salary range: $90,000 - $100,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Contract Compliance Specialist Division:Paratransit Contract Compliance Specialist Section:Operations Salary:$21.54 - $25.50 per hour DOQ Non-Exempt Benefits:Health, Dental, Vision, 401K, Commuter Benefits Transdev Services, Inc. seeks a motivated individual to join the team at our San Francisco Paratransit Office as a Contract Compliance Specialist. Position Overview:This positionreports to the Director of Operations and is is responsible for monitoring all aspects of the performance of the SFMTA Paratransit contracted van and taxi operators including the San Francisco Paratransit Debit Card program (taxi). Candidate must be able to work dependably with integrity and achieve a high level of work product output with little, and at times, no direct supervision. While monitoring is generally split between taxi and van operations, occasionally, this position will back up the other monitoring position and thus will be cross-trained. Service provided includes paratransit service in accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA) as amended. Key Responsibilities/Duties:Typical work tasks include service quality monitoring using information from SF Paratransit's scheduling/trip and debit card transaction databases, van and taxi inspections and submission of various reports on service quality. Must be capable of inspecting service provider facilities, records, vehicles and "audit" training programs including those on passenger assistance, disability awareness, sensitivity, substance abuse, etc. Candidate must be capable of conducting follow up on specific complaints, especially those of a serious or recurring nature. This candidate must be capable of developing and regularly filing a variety of reports, including field observation reports, general field/office activity summary reports various transaction and trip audit reports, and special reports as directed, and must be capable of working with data accessed from multiple databases. Some verification of trip provision through both telephone communications with passengers and visual monitoring will be required. Will be required to coordinate oversight of federal, state and local and contractual requirements such as FTA drug/alcohol testing standards, NTD reporting, SFMTA annual reporting, City and County of San Francisco taxicab ordinances and the SFMTA's minimum taxicab requirements. The successful candidate must possess proficient computer skills and be capable of properly managing work time including balancing multiple tasks with varying deadlines and objectives. Good documentation skills, time management skills and ability to work in a team environment with minimal oversight are necessary. This individual must be creative, energetic, and reliable and must act professionally at all times when interacting with the public and team members. Other Duties: + Will be required to attend regularly scheduled service provider, transit agency advisory committee or subcommittee meetings, and/or public meetings as needed, as well as driver training sessions, and training for supervisors and other personnel. These meetings are usually during the standard business day but may be scheduled during hours considered outside the standard workday. + Will attend and prepare minutes for at least one public meeting, quarterly, along with disseminating meeting announcements and recording meeting minutes. + May give regular public presentations on the rules and procedures of SF Paratransit programs, in both instructional and community outreach settings, and make written presentations when needed. + Coordinate, organize, and maintain communication related to programs such as Group Van and Stair Assist. + Support and work with Transit Planner on projects such as those relating to van services. + Must be able to perform general office work including data entry, filing, assisting in call center operations whenever needed, and perform other duties as assigned. Skills/Knowledge/Abilities: The following are required or preferred: + Possess an understanding of the training requirements for all classes of paratransit drivers. This training includes but is not limited to taxi driver training, Passenger Assistance Training including Disability Awareness/Sensitivity training (PAT/PASS). PASS training and certification will be provided. Familiarity with defensive driving, first aid, and other types of driver training is helpful. + Basic knowledge of vehicle preventive maintenance programs. + Must be able to operate a motor vehicle safely and responsibly and possess a California driver's license (C or B) with a driving record having no more than two moving violations in the last five years; no DUI's allowed. + Must be capable of communicating clearly at all times and in all situations and interacting with diverse groups of people in a sensitive and understanding manner. + Candidate must be capable of demonstrating sound judgment, critical thinking, and ability to investigate complex issues. + This position requires proven communications proficiency, both speaking and writing skills. + This position requires a high level of sensitivity demonstrating empathy without being perceived as overly sympathetic or uncaring. Must maintain an even disposition when dealing with difficult or combative persons. + Advanced computer skills are a requirement of this job. + Proficiency with all MS Office Suite products including Outlook, Word, Excel and PowerPoint is required. + Excellent follow up skills are required. + Candidate must possess the ability to read and comprehend federal provisions, state and local laws, and contract provisions. + Some knowledge of municipal/public transportation concepts, such as ADA Paratransit and exposure to federal, state and local laws is preferred. + Ability to speak a second language other than English is also preferred. Experience/Educational Requirements: + High school diploma or GED is required. + Four-year college degree or at least 2 years of college preferred. + Minimum two years' general work experience required. + At least three years of progressively increasing responsibility work experience in a fast-paced operations environment also preferred. + Some experience working with the elderly/disabled populations is desired. + Experience with transit scheduling software such as Trapeze PASS a plus but the ability to quickly learn to use these kinds of software tools is required. + Good command of English, both speaking and writing. Work Environment: Ninety-five percent (95%) of the work performed in the capacity of this position is in a professional office environment that is clean, well lit, and in compliance with the ADA's Architectural Standards. Minimal lifting is required and never any more than twenty-five (25) pounds. The remaining five percent (5%) level of work may be performed off-site but never in unsafe or hazardous surroundings. The office is environmentally friendly and neither smoking nor artificial scents are permitted in the work environment. Work Schedule: Position is full-time, mostly Monday - Friday, 8 AM to 5 PM, but candidate must be flexible and able to work non-traditional business days and hours including early mornings, evenings, nights, weekends and some holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants andcandidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ******************** watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Administrative / Clerical / Payroll / HR / Accounting Job Type: Full Time Req ID: 6730 Pay Group: YS5 Cost Center: 5936 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.

Disabled and Senior Mobility Program Specialist - DSMPS Transdev in San Rafael, CA is hiring a Disabled and Senior Mobility Program Specialist for our Marin Access paratransit services contract. The DSMPS assists clients by providing information regarding transportation options and assisting with eligibility determinations. Maintains a secure database with sensitive client information. Transdev is proud to offer: -Competitive compensation package of minimum $22.76 - maximum $26.50 Benefits include: -Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. -Sick days: 5 days annually -Holidays: 12 days; 9 standard and 3 floating -Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: + Reviews and determines eligibility, in accordance with federal and regional guidelines, for current clients and new clients for all programs offered. + Provides information and referral services, trip planning, and technical assistance to clients and guide them in selecting the most appropriate option to fit their needs. + Assess new riders' home address and evaluate potential safety and operational issues. + Accurately create and manage rider profiles in the eligibility and scheduling database. + Provide customer service and reservations support as needed. + Follows general policies, procedures and practices in compliance with federal, state, local and company rules and regulations. + Provides a high level of customer service. + Maintain confidential information, including HIPAA-protected, on a need-to-know basis. + Other duties as required. Qualifications: -Must be at least 21 years old with a High School Diploma, GED or equivalent. -Understand the full suite of Marin Access Transportation programs. -Understand ADA (The Americans with Disabilities Act) requirements. -Excellent written and verbal customer service skills. -Utilize computer software, proficient computer skills. -Travel requirement (as a percent): -Must submit to and pass a drug test and background check. Physical Requirements: The essential functions of this position require the ability to: -100% of work is accomplished indoors and in air conditioned or well ventilated facilities. -Push, pull and lift objects up to 25lbs.; perform physical activities such as movement / flexibility with arms, repetitive hand-wrist motion; minor lifting, balancing, walking, standing, stooping, and handling of materials. -Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. -The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: -Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). -Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6655 Pay Group: 9U5 Cost Center: 416 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Safety Trainer who is responsible for the training and monitoring of new vehicle operators and is properly certified in the required techniques to ensure each new operator is as safe and prepared as possible. The Safety Trainer instructs operators on all policies and procedures, complying with Supplier guidelines, and is responsible for monitoring and evaluating all trainees as they progress through Supplier's safety training programs. The Safety Trainer also conducts follow-up ride-checks throughout the new team member's probationary period. Job Responsibilities: Manage new hire and veteran operator training programs to ensure that all operators receive the minimum initial training and that all employees receive required annual and on-going training. Provide and/or manage classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity. Provide and/or manage monthly or annual ongoing/refresher training in topics relevant to the service and service area and in a timely manner. Respond to and/or provide for trained staff response to operator accidents and incidents, ensuring appropriate collection of information, documentation of events, and reporting per company and client policy. Ensure complete and accurate documentation of all training activities and accurate completion of all training related employee records. Establish relationships with key client agency personnel to identify additional training needs, resources and opportunities. Conduct regular audits of employee training files and vehicle maintenance files and conduct regular facility safety audits ensuring compliance with OSHA and EPA regulations and related corporate policies. Ensure that all project training materials are up to date, that necessary supplies are available and that inventories are secured and kept up to date. Maybe required to perform road observations and training follow-up out in the field when not assigned to classroom duties. Other duties as assigned by the division Safety Manager. Qualifications Talent Requirements: Three (3) years of full-time experience as a Bus Operator or employment with comparable agency with transit experience. Previous passenger transportation in current project or similar environment required. Excellent safety and service record. High School diploma and or equivalent. Must have excellent communication skills (oral and written). Transit System Bus operations, division rules and regulations, pre-trip inspection, routes, and schedules. Safety rules and regulations applicable to bus operations including CDL rules, vehicle traffic laws and regulations. Knowledge of American with Disabilities Act guidelines. Proper bus safety and maintenance inspections procedures. Knowledge of local training program and local operation. Familiarization with service area. Knowledge of project specific vehicles, components, and data/communications systems. Knowledge of State and Federal regulations and corporate safety programs and policies. Ability to read, write and speak English. Ability to communicate effectively and work with all departments. Ability to work independently and objectively. Strong organizational skills. Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff. Familiar with windows-based computer operating systems and Microsoft Office packages. Strong analytical skills. Starting pay rate: $37.48/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Overview:Our employees at Transdev have the unique opportunity to operate in significant Autonomous Vehicle provider facilities, where they are at the forefront of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our team benefits from a dynamic, cutting-edge work environment. This partnership allows us to leverage the latest advancements in technology and contribute to the future of transportation. If you are passionate about transforming mobility and thriving in a collaborative setting, join us and be part of this exciting journey! Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. ************************************************************** Transdev is proud to offer: * Competitive compensation package of minimum $73,000 - maximum $92,000 Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 6 days * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. The above listed benefits are the Corporate office policy. Benefits vary by location. Key Responsibilities: + Maintain Transdev's high standard of safety, inside and outside of the vehicle + Operate with safety as the primary goal + Be the deputy for technology by communicating courteously always with management, engineers, and the public + Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Public/Customer facing management and leadership of hourly workforce + Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot + Strategic planning and forecasting to meet client demands + Results driven and capable of translating TAS and client deliverables, KPI and metrics to daily performance + Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Assist team members with payroll, interpersonal issues, and career development + Communicate announcements to the team and lead debriefs with safety messages at the forefront + Support the Client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders + Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution + Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives + Respond to service problems and investigate and respond to unsafe location/situation reports make recommendations and/or change to resolve the unsafe situation + Develop and schedule program work plan in accordance with specifications in conjunction with the Client's staff; oversee daily operations and coordinates activities of program; determines priorities + Maintain high degree of confidentiality of all information + Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others during testing + All other duties as required Required Education and Experience: + High School Diploma or GED + Bachelor's Degree from an accredited university preferred or 2 or more years Operations experience in leading teams + Degree in Engineering, Operations, or related field - preferred Required Knowledge Skills and Abilities (KSAs): + Proficiency with using a touchscreen smartphone (Android preferred by not required). + Ability to use a computer to generate reports and schedules + Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes + Good written and oral communication skills + Ability to organize and perform work efficiently; strong attention to details + An awareness and willingness to use Operational Excellence tools and techniques + Excellent written and verbal communication skills; ability to communicate effectively to a large group of drivers + Experience with performance metrics and process improvement + Ability to work for different managers + Proven track record of meeting or exceeding of department performance goals + Demonstrated problem solving skills and analytical skills + Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed + Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments + Punctual, reliable, and team player + Travel up to 20% of the time + Available to be on call and responsive for 24/7 operations Physical Requirements: + Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear + Must be able to withstand working outdoors in inclement weather + Frequently required to sit + Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell + Occasionally required to lift up to 45 pounds + May work in extreme heat and cold, and in damp environment with moderate noise + Remaining work is accomplished standing and walking for up to 10 hours during shifts. May be conducted in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer Pre-Employment Requirements: + Must be 21 years old; + All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening + Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program. + Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements. + Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law. + Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required + If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Operations Management & Supervisory Job Type: Full Time Req ID: 6662 Pay Group: ECH Cost Center: 60005 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Human Resources Manager who is the local resource that plans, directs, and coordinates the administrative functions of Service Provider's workforce. This individual can serve as a link between Service Provider's employees to its management. The Human Resources Manager will be responsible for employee recruitment, screening, and retention is integral to the effective provision of customer service-oriented transportation. Duties and responsibilities include: Sourcing, recruiting and hiring employees Maintaining financial, payroll, personnel, reporting, and other records as needed Developing and implementing innovative recruitment approaches to find and attract unique and specialized talent Establishing a hiring process including reviewing applications or resumes, screening applicants, interviewing potential employees, and conducting reference and background checks Ensuring all personnel records are accurately maintained including maintenance of proper records and documentation of required training, certifications, and compliance Administration of compensation and benefit programs Addressing concerns or complaints received from staff either in person or through the Employee Hotline, investigating complaints, and documents finding for review by regional and corporate compliance staff Developing and implementing initiatives to improve and maintain employee satisfaction and retention and to minimize turnover Reviewing and shaping organization policies and rules in order to stay compliant and enhance the contractor's performance Developing and revising job descriptions and training/certification checklists Monitoring staffing and projected work levels and communicate with the General Manager, Safety and Training Manager, and Operations Manager regarding anticipated changes in required staffing levels Ensuring that employee evaluations and reviews are administered on-time and objectively Participating in regular meetings with the General Manager and other departments to the assure the Contractor is achieving the stated performance goals Ensure compliance with client, company, state, and federal requirements for employment Serves as Equal Employment Opportunity (EEO) and Affirmative Action (AA) officer for the location Acts as liaison with representative of an employee union Qualifications Talent Requirements: Minimum of two (2) to three (3) years in a Human Resource management with 200+ employees Critical thinking and decision-making skills Bachelor's degree in Human Resource Management or a closely related field or equivalent experience Human Resources certifications are a plus Interpersonal, and diplomacy skills in dealing with employees at all levels of the organization Starting salary range: $90,000 - $100,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct. The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands-on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill-building (e.g., communication, job readiness, safety standards, etc). Facilitate in car and classroom training sessions and track performance, give constructive feedback, and determine readiness for skills assessments. The Training Specialist will possess strong interpersonal skills, patience, and a commitment to promoting road safety and driver confidence. It is important to maintain a high level of professionalism and responsibility when helping learners acquire new knowledge or skills, and ensuring they are well-equipped to apply what they've learned in real-world situations. Safety is our #1 responsibility. Training Leads are expected to uphold this in all situations. Transdev is proud to offer: * Competitive compensation package of minimum $26.00 - maximum $29.00 Benefits include: * Vacation: minimum of one (1) week * Sick days: 5 days * Holidays: 6 days * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. The above listed benefits are the Corporate office policy. Benefits vary by location. Key Responsibilities: + Maintain Transdev's high standard of safety, inside and outside of the vehicle; + Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; + Be the deputy for technology by communicating courteously always with management, engineers, and the public; + Operate with safety as the primary goal. + Conduct classroom sessions and training presentations weekly for new-hires and for employees selected for upskilling programs. + Conduct classroom sessions and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program. + Assist in creating and maintaining a training program and materials. + Act as a mentor, providing career or academic advice when applicable; + Answer questions, address concerns, and provide resources for further learning. + Be able to safely orchestrate training for multiple trainees at the same time, inside and outside of a vehicle. + Standardize and maintain consistent training practices across the organization. + Participate in weekly meetings with managers and other peers for training improvement discussions; Participate in daily meetings with peers on shift to discuss trainees' performance evaluation. + Welcome and Onboard new-hires with a positive attitude and in a professional manner. + Practice a firm yet understanding teaching style to accommodate different learning styles. + Capable of responding quickly to changing and potentially high-pressure environments. + Set the tone and example for less experienced employees; + Participate in Operational missions in order to maintain best practices and updates about autonomous vehicles. + Comply with Transdev's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing; and + All other duties as assigned. Required Education and Experience: + Minimum of 3 years of experience driving on public roads. Additional experience is preferred; + High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; + Minimum 3 months operating and testing autonomous vehicle required. Required Knowledge Skills and Abilities (KSAs): + Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs); and + Proficiency with using a touchscreen smartphone (Android preferred by not required). + Must have good attention to detail and be able to quickly and concisely describe their thoughts; + Capable of responding quickly and simultaneously to multiple scenarios; + Adapt quickly to new and developing technology; + Cross-functional verbal and written communication and issue escalation; + Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and ability to travel up to 30% of the time; + Excellent written and verbal communication skills; + Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments Physical Requirements: + Long periods of standing, walking, and sitting. + Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders. + Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. + Must be able to occasionally lift and/or move up to 45 pounds. + Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. + Most work is accomplished outdoors in a vehicle. Pre-Employment Requirements: + Must be 21 years old; + All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening + Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program. + Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements. + Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law. + Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required + If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Autonomous Vehicles Job Type: Full Time Req ID: 6664 Pay Group: ECH Cost Center: 60005 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Description Overview:The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients. The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports. Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. ************************************************************** Transdev is proud to offer: • Competitive compensation package of minimum $76,960 - maximum $95,680 Benefits include: • Vacation: minimum of one (1) week • Sick days: 5 days • Holidays: 6 days • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.Key Responsibilities: Operate and Maintain Transdev's high standard of safety Be the deputy for technology by communicating courteously always with management, clients, engineers, and the public Ensures that delays in service are recorded and communicated. In addition, make sure all accidents or breakdowns are handled appropriately Responds to system emergencies; investigates and completes accident reports, incidents, safety escalations, and customer complaints; including post-accident drug and alcohol testing according to policy Monitors and records employee absence and tardiness Conducts applicable shifts pre-brief and debrief meetings, communicating announcements to the team Support the operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives Maintain high degree of confidentiality of all information Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others Ensuring timely shift start and efficient vehicle deployment Responsible for covering any day to day operational needs in case of call outs or staff shortage Ensure the Transdev managed fleet of vehicles remain operational by being responsible for day-to-day maintenance, procuring supplies, and maintaining relationships with third party vendors. All other duties as required Required Education and Experience: Associates degree (and / or equivalent job experience) 1 year Autonomous Vehicle Operations experience Experience with program management tools and Google Workspace Experience in vendor relationship management Experience leading teams to a successful conclusion Required Knowledge Skills and Abilities (KSAs): Proficiency with using a touchscreen smartphone Ability to use a computer to generate reports and schedules Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes Good written and oral communication skills Ability to organize and perform work efficiently with strong attention to detail An awareness and willingness to use Operational Excellence tools and techniques Excellent written and verbal communication skills Ability to communicate effectively to a large group of people Experience with performance metrics and process improvement Ability to work for different managers Proven track record of meeting or exceeding of department performance goals Demonstrated problem solving skills and analytical skills Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments Punctual, reliable, and team player Must be able to type at least 40 adjusted wpm Required Education and Experience: Associates degree (and / or equivalent job experience) 1 year Autonomous Vehicle Operations experience Experience with program management tools and Google Workspace Experience in vendor relationship management Experience leading teams to a successful conclusion Preferred Education and Experience: Bachelor's degree or higher Leadership experience including direct reports Physical Requirements: Long periods of standing, walking, and sitting Must be able to withstand working outdoors in inclement weather Occasionally required to climb or balance; stoop; kneel; crouch; or crawl Occasionally required to lift and or move up to 45 pounds May work in extreme heat and cold, and in damp environment with moderate noise Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus Pre-Employment Requirements: Must be 21 years old All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local laws. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy.

Job Description Retail Merchandiser SPAR is growing and we are expanding our Part Time Retail Merchandiser team in your area. As a SPAR Merchandiser, know that you are with the leaders in the business that provides the best support in the industry. Most of the merchandising work performed for our clients is set around a client's window of time rather than specific hours, allowing you enjoy a flexible schedule. As a Merchandiser, you can service various products, conduct resets, product cut-ins, returns, POP placement and other general merchandising activities. We have available part-time, on-going work servicing a wide-variety of clients/retailers for weekly, bi-weekly, and monthly visits. Come join the best in the merchandising business, APPLY TODAY! What We Offer: Competitive Pay DailyPay - work today get paid tomorrow Flexible work hours Training and Career Advancement Ability to increase hours if available What You'll Do: Meet with Site or Department Manager (as applicable) to review the objectives of your service call Locate the displays Remove old product from displays Complete Full Inventory/scanning Validate the product stocking, merchandising and display systems using planograms. Maintain quality results by following and enforcing standards. Possibly Traveling from store to store, managing setup, display of Merchandise, or current promotions. Complete call form and upload photos taken Qualifications: Merchandising and/or retail experience Available weekday daytime hours Able to understand plan-o-grams Able to carry and lift up to 40 lbs. repeatedly Able to bend, stoop and stand for extended periods Internet access with an active email address Android or iOS smart phone and/or tablet for wireless reporting Report client work completions on the same day as service Reliable transportation, some travel involved SPAR has more than 50 years of experience in retail and consumer goods serving some of the world's best companies. We offer end-to-end services to make sure our client's product is available and presented in the most compelling way. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources and a passion for results. SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an Attendant / Bus Aide to provide assistance to operators and passengers for safe transportation as well as to monitor passenger activity on the vehicle while enroute. Responsibilities: Assist passengers on and off of vehicles Curb to Curb to door and ensure engagement of appropriate passenger securements Maintain order on vehicle during transport and proper client monitoring Act as liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients Effectively communicate problems or situations and proactively working to resolving issues that affect agency clients , caretakers and other passengers Aide vehicle operator in the event of accident or passenger emergency in securing the vehicle and safey removing all passengers where necessary Diffuse difficult situations in a positive manner and with respect to the needs of the passengers Ensure safe and clean vehicle condition at the start and end of each shift Communicate effectively with dispatch via two way radio Assist operators in navigating and finding locations where necessary Professional demeanor and appearance Reliable in attendance Team player and helpful to staff, management, and peers Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self, Passengers, and/or other employees Qualifications Talent Requirements: High School diploma or equivalent Must be 21 Years of age or older Experience with passenger assistance or working with persons with disabilities Monitoring passengers or groups of people in an enclosed environment Excellent customer service skills Map reading and directional skills Ability to lift 50 pounds Must be able to pass a Live Scan Background Must be able to read and write in English Starting pay rate: $20.80/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Dispatch Team Lead Transdev in Oakland, CAis hiring a DispatchTeam Lead.Our DispatchTeam Lead is responsible for leading a team of Dispatchers and assisting the Supervisor with daily service performance, ensuring the seamless execution of missions requested by our client. This role focuses on team leadership, operational efficiency, and delivering high-quality results. As a Dispatch Team Lead, you will not only help drive operational excellence but also contribute to meaningful advancements in transportation that impact our community. We are seeking professionals who are dedicated to high-performance and safety. Transdev is proud to offer: Non-CBA Position: + Competitive compensation package of minimum $25.50per hour ($53,040 annual) - Maximum $27.95 per hour ($58,136.00 annual) Benefits include: + Vacation: minimum of two (2) weeks + Paid time off: maximum of four (4) days + Sick days: maximumof eight (8) days + Holidays: 11 holidays + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Assist with execution of daily operations plans that align with client specifications and priorities. + Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met. + Maintain a high level of confidentiality in handling sensitive operational and personnel matters. + Assist in team briefings and focused discussions, keeping employees informed of updates and expectations. + Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication. + Drive continuous improvement initiatives. + Maintain a strong focus on data-driven decision-making to improve processes and service delivery. + Perform other duties as required. Qualifications: ·High school diploma or GED equivalent ·Minimum of 2-3 years of dispatching experience preferred. ·Excellent communication & interpersonal skills. ·Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Operations Support Job Type: Full Time Req ID: 6739 Pay Group: YR8 Cost Center: 5840 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Division: Paratransit Eligibility Specialist Reports to: Manager of Eligibility Programs Salary Range: $21.54 - $25.50per hour DOQ Position Type: Full-time, Regular, and Non-exempt Benefits: Health, Dental, Vision, 401K, Commuter Benefits Transdev Services, Inc. seeks a motivated individual to join the San Francisco Paratransit Office as an entry-level ADA Paratransit Eligibility Specialist. Position Description:Under the direction of the Manager of Eligibility Programs, the ADA Paratransit Eligibility Analyst performs a series of tasks related to the review and processing of applications for paratransit eligibility. Examples of Key Duties: + Evaluatesand makes a determination of an applicant's eligibility for + ADA Paratransit in accordance with the Americans with Disabilities Act of 1990 as amended ("the ADA"), using techniques set forth in the Regional Eligibility Process established by the Metropolitan Transportation Commission (MTC). + ReviewsADA paratransit applications for completeness and then determinesthe next steps to reach an eligibility determination. This can include a professional verification, a telephone interview of the applicant or an in-person interview to arrive at a determination. Examples of Other Duties: + Participates in appeals hearings related to a denial of eligibility. + Assistswith determining a patron's approved allotment of taxi debit card value and analyzes customer requests for an increased allotment. + Understands the eligibility determinations related to other SF Paratransit programs such as Group Van and stair assist services. + Properly enter data from customer applications into the designated computer database. + Composes eligibility-related correspondence and e-mails and generates reports. + Answers telephone calls from riders and agencies requesting eligibility or intake-related information and listens and responds to voice mails. + Conducts outreach related to eligibility for programs and services offered by the SF Paratransit program. These outreach events are typically public events and can be held during the week and on weekends. + Miscellaneous duties, such as filing applications or related materials, processing intercounty eligibility inquiries, sending out application materials and preparing other mailings may be required. + Other duties as assigned. Minimum Qualifications: + High School diploma, GED, or equivalent required. Some college preferred. + Experience working with computers. + Good communication skills in English, both written and verbal, at high school level or higher. + Highly organized, focused, and able to work quickly and accurately in a medium to high stress environment. + Ability to work in an office environment and perform general office work including data entry, filing, and other duties as assigned. + Ability to quickly grasp transportation concepts promulgated by the ADA and capable of applying those concepts to qualifiable ADA paratransit eligibility. + Specific ADA eligibility training will be providedon the job and must be successfully completed. Desired Qualifications: + Experience working with elderly/disabled persons in transportation settings or medical offices. + Familiarity with medical terminology in a clerical or receptionist capacity is a plus. + Ability to multitask and handle difficult situations. + Ability to learn quickly and work with limited oversight. + Demonstrates empathy without being perceived as sympathetic or uncaring. Maintains an even disposition when dealing with difficult or combative persons. + Ability to process multiple incoming phone calls and tasks in an expedient, courteous, and professional manner. + Possesses understanding of various medical conditions and disabilities and their impacts on independence and mobility. + Has experience with or a high-level understanding of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its requirements. + Fluency in a foreign language (e.g., Spanish, Russian or Chinese) is highly desirable. Work Environment: Ninety-five percent (95%) of the work performed in the capacity of this position is in a professional office environment that is clean, well lit, and in compliance with the ADA's Architectural Standards. Minimal lifting is required and never any more than twenty-five (25) pounds. The remaining five percent (5%) level of work may be performed off-site but never in unsafe or hazardous surroundings. The office is environmentally friendly and neither smoking nor artificial scents are permitted in the work environment. Work Schedule: The position is full-time, mostly Monday - Friday, 8 AM to 5 PM, but candidate must be flexible and able to work non-traditional business days and hours including early mornings, evenings, nights, weekends and some holidays including occasional overtime.Training is provided. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. EEO is the Law Poster: ***************************************** Drug free workplace If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Administrative / Clerical / Payroll / HR / Accounting Job Type: Full Time Req ID: 6566 Pay Group: YS5 Cost Center: 5936 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.