What does a transition manager do?
The primary role of a transition manager is to handle requests for change through collection and assessment. Transition managers take responsibility to plan and oversee the transfer of relevant information for solution support, acceptance, and operation. They develop transition plans such as application or infrastructure support models. It is their job to get a consultation from experts or executives on the effects of the changes and deny or approve requests. They also serve as the liaison between project managers and business owners.
Transition manager responsibilities
Here are examples of responsibilities from real transition manager resumes:
- Lead sales pursuit teams for host and cloud manage services clients and RFP responses.
- Lead team in developing and setting up a cost effective steady state PMO team.
- Develop the support plan for managing the unmanned locations to meet SLA requirement for customer.
- Key member of PMO team for managing stakeholder relationships between stakeholders, operations and third-party vendors.
- Manage the delivery of services within contract minimums in accordance with the agreed to baseline for NMCI seat delivery.
- Manage portfolio of applications supporting IBM's enterprise business information and customer data.
- Collaborate with global team of network operation professionals to smoothly transition large infrastructure customers to ITIL processes and procedures.
- Coach and train key staff in SDLC processes and requirements.
- Review SOX controls monthly, update narratives, and ensure compliance.
- Integrate Entomo with existing ERP system (Manman) to ensure optimal functionality.
- Complete necessary reports using computer programs such as windows, excel and Microsoft word.
- Create and maintain the Microsoft SharePoint sites - subject matter expert for the team.
- Develop excel base tool for assessing ITIL base process maturity standards for all delivery accounts.
- Provide expert oversight for the successful completion of projects and analyze metrics to track performance.
- Coordinate external audit, SOX audit, sales tax audit, worker comp audits and monthly/quarterly close calendars.
Transition manager skills and personality traits
We calculated that 13% of Transition Managers are proficient in Customer Service, Project Management, and Recordkeeping. They’re also known for soft skills such as Analytical skills, Business skills, and Communication skills.
We break down the percentage of Transition Managers that have these skills listed on their resume here:
- Customer Service, 13%
Performed Business Process Analysis and Requirements Analysis for the development and implementation of an Automated Customer Service Tracking System.
- Project Management, 6%
Assist with the definition of transition activities costs associated with managing the Americas project management activities associated with a global project.
- Recordkeeping, 6%
Authorized uploading of information to populate recordkeeping system.
- Customer Satisfaction, 6%
Developed and implemented methods which reduced overall implementation time, improved delivery of client education modules and overall customer satisfaction
- Smooth Transition, 6%
Collaborate closely with Regional Managers and other field support personnel to facilitate smooth transitions.
- Project Plan, 6%
Project lead in the creation of ADV Part 2B supplements, developed a project plan that saved the company $25,000.
Most transition managers use their skills in "customer service," "project management," and "recordkeeping" to do their jobs. You can find more detail on essential transition manager responsibilities here:
Analytical skills. The most essential soft skill for a transition manager to carry out their responsibilities is analytical skills. This skill is important for the role because "it managers must analyze problems and consider and select the best ways to solve them." Additionally, a transition manager resume shows how their duties depend on analytical skills: "program manage due diligence data gathering of client environment. "
Business skills. Another soft skill that's essential for fulfilling transition manager duties is business skills. The role rewards competence in this skill because "it managers must develop and implement strategic plans to reach the goals of their organizations." According to a transition manager resume, here's how transition managers can utilize business skills in their job responsibilities: "conducted comprehensive due diligence encompassing finance, operational, business practices, and technical feasibility when evaluating all proposed solutions. "
Communication skills. This is an important skill for transition managers to perform their duties. For an example of how transition manager responsibilities depend on this skill, consider that "it managers must explain their work to top executives and give clear instructions to their subordinates." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a transition manager: "act as a communication liaison between all departments necessary to the transition process. ".
Leadership skills. For certain transition manager responsibilities to be completed, the job requires competence in "leadership skills." The day-to-day duties of a transition manager rely on this skill, as "it managers must lead and motivate it teams or departments so that workers are efficient and effective." For example, this snippet was taken directly from a resume about how this skill applies to what transition managers do: "provided crucial leadership to prioritize limited shore infrastructure development resources. "
Organizational skills. A commonly-found skill in transition manager job descriptions, "organizational skills" is essential to what transition managers do. Transition manager responsibilities rely on this skill because "some it managers must coordinate the work of several different it departments to make the organization run efficiently." You can also see how transition manager duties rely on organizational skills in this resume example: "developed program-wide organizational alignment plan, managed project plan, facilitated and managed development of process flows for cross-functional process exceptions. "
The three companies that hire the most transition managers are:
- CBRE Group180 transition managers jobs
- Florida Medical Clinic14 transition managers jobs
- Texas Health Resources13 transition managers jobs
Compare different transition managers
Transition manager vs. Vice president, technology
A vice president of technology is in charge of overseeing all technological operations in a company while managing the workforce involved, ensuring efficiency and smooth workflow. Typically, it is their responsibility to establish goals and objectives, devising strategies to enforce them. They also spearhead the development of new systems and tools that boost workforce productivity, coordinate with analysts and specialists, and resolve any issues and concerns. Furthermore, as a vice president, it is essential to implement the company's policies and regulations, creating new ones as needed.
While similarities exist, there are also some differences between transition managers and vice president, technology. For instance, transition manager responsibilities require skills such as "customer service," "recordkeeping," "customer satisfaction," and "smooth transition." Whereas a vice president, technology is skilled in "analytics," "architecture," "java," and "portfolio." This is part of what separates the two careers.
Vice presidents, technology really shine in the technology industry with an average salary of $156,843. Comparatively, transition managers tend to make the most money in the retail industry with an average salary of $92,825.The education levels that vice presidents, technology earn slightly differ from transition managers. In particular, vice presidents, technology are 2.1% more likely to graduate with a Master's Degree than a transition manager. Additionally, they're 1.8% more likely to earn a Doctoral Degree.Transition manager vs. Vice president of information technology
A Vice President Of Information Technology supervises an organization's technology initiatives, IT changes, and updates to all projects. They also identify and propose new information technologies and systems to improve business processes and decision-making.
Each career also uses different skills, according to real transition manager resumes. While transition manager responsibilities can utilize skills like "recordkeeping," "customer satisfaction," "smooth transition," and "project plan," vice president of information technologies use skills like "architecture," "cloud," "network infrastructure," and "strategic direction."
On average, vice president of information technologies earn a higher salary than transition managers. Some industries support higher salaries in each profession. Interestingly enough, vice president of information technologies earn the most pay in the automotive industry with an average salary of $162,421. Whereas transition managers have higher pay in the retail industry, with an average salary of $92,825.Average education levels between the two professions vary. Vice president of information technologies tend to reach similar levels of education than transition managers. In fact, they're 2.1% more likely to graduate with a Master's Degree and 1.8% more likely to earn a Doctoral Degree.Transition manager vs. Manager, program management
A program management manager is an individual who guides project managers and oversees and coordinates an organization's projects, products, and other strategic initiatives. The day-to-day responsibilities of a program manager include planning the overall program, managing the program's budget and the main program documents, and defining the program governance. The requirements to qualify for the program manager position including possessing a good managerial, business, and problem-solving skills and possessing a bachelor's or master's degree in business, management, or a related field.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from transition manager resumes include skills like "recordkeeping," "smooth transition," "project plan," and "service delivery," whereas a manager, program management is more likely to list skills in "oversight," "continuous improvement," "cloud," and "management program. "
Managers, program management earn the best pay in the technology industry, where they command an average salary of $126,000. Transition managers earn the highest pay from the retail industry, with an average salary of $92,825.Most managers, program management achieve a similar degree level compared to transition managers. For example, they're 2.9% more likely to graduate with a Master's Degree, and 0.8% more likely to earn a Doctoral Degree.Transition manager vs. Information technology director
An information technology (IT) Director is an individual responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors. Aside from managing workers, an IT director should possess problem-solving skills and an aptitude for organizational thinking. An IT director must also identify new market opportunities and should lead an effort to improve the organization's IT process.
Types of transition manager
Updated January 8, 2025
