Trend Micro jobs in Austin, TX - 35 jobs

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: This is a hybrid role based out of our Austin, TX office and requires in-office presence three days a week. Position Summary: Trend Micro is seeking a Staff HW EE Design Engineer to join the TippingPoint System HW Development Team whose responsibilities include the design and verification of next generation Network Security platforms. The successful candidate will work with a talented team that designs these leading edge, high performance network security protection appliances that reside in enterprise data centers and central offices to direct, inspect and filter malicious traffic. Responsibilities: Full EE Design ownership for assigned systems or subystems from concept to production (Schematic Design, PCB Stackup Design, Layout Guidance, Layout Simulations, HW Bring-Up, Characterization, Functional & Stress Testing, Release to Production) Debug / Troubleshoot complex design issues with systems in development as well as currently shipping systems, with an emphasis on root-cause-analysis. Attends functional and cross-functional team meetings. Provides regular detailed progress reports to management Qualifications: MSEE with 8+ years or BSEE with 10+ years of hardware development experience. Proven track record of successfully bringing designs from concept to production. Excellent understanding of transmission line theory. HW Design experience with high-speed serial interfaces such as PCIe Gen2~Gen4 and 100GbE KR4 and CAUI4. HW Design experience with high-speed parallel interfaces such as DDR4 & DDR5. Experience in Intel XEON-based x86 Server Design is a plus. Experienced with lab analysis/debug tools such as high-speed oscilloscopes, logic analyzers, protocol analyzers. Experienced in CAD tools for schematic capture and layout (Cadence Design Systems experience is a plus). FPGA / CPLD design experience for glue/combinatorial logic is a plus. Experienced with layout simulations tools for high-speed interfaces and power integrity such as Ansys Electromagnetics Suite. Good understanding of Design-for-Manufacturing and Design-for-Test requirements and trade-offs. Excellent analytical and problem solving skills. Excellent interpersonal, organizational, and communication skills. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-BM1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

We are seeking a detail-oriented and customer-obsessed Print Support Specialist to join our team supporting a Fortune 100 company. This role is crucial in ensuring the seamless operation of our print services, providing technical expertise, troubleshooting, and service coordination to both internal teams and external clients. As a Print Support Specialist, you will be responsible for managing print-related issues, maintaining equipment, and providing timely support to ensure high-quality output and minimal downtime. You will collaborate closely with IT, operations, and vendor partners to deliver efficient and reliable print solutions as part of a global team. Job Title: Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. Roles and Responsibilities: Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations. Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs. Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization. Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly. Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution. Qualifications Must Have: High School Diploma (or equivalent) with a passion for technical support and customer service excellence. Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support. Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware. Qualifications Nice to Have: Additional education beyond high school diploma, further enhancing technical expertise and customer service skills. Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables. If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation.

Profile** The Business Process Consultant manages and creates demand for complex multi-line of business, integrated workflow solutions in concert with client stated objectives utilizing skillsets across financial, technical, and business acumen. Develops and manages new and existing relationships with key buyers and decision makers within new and/or existing client organizations. Keeps the Ricoh leadership team informed and engages in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending client requirements, buying patterns, and building a differentiated team and approach that can deliver client outcomes. Drive market-based competitive intelligence, market assessments, client assessments, and strategic planning efforts in support of expanding specific client-based opportunity portfolios and pipeline. **JOB DUTIES AND RESPONSIBILITIES** + Target the right prospects given point in time evaluation of their corporate direction to determine integration points for Ricoh. + Develop and create strong partnerships and relationships with senior stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement. + Influence requirements and outcome expectations leading to client's selection process and evaluation criteria. + Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity. + Ensure a Competitive Advantage is created and maintained. Accurately identifies the client problem and crafts a value proposition that provides specific outcomes addressing client problem. + Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives. + Interacts with senior management levels at a client and/or within Ricoh, which involves negotiating or influencing significant matters. + Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. + Manage client expectations via a detailed project plan and resulting handoffs within Ricoh. **QUALIFICATIONS (Education, Experience, and Certifications)** + 7+ years of experience leading complex workflow, workflow integration and outsourcing deals. + 7+ years of experience with the direct management of complex solutions and business development. + Experience with successful execution of all phases of large and multi-year capture efforts, including strategic planning, teaming, proposals, market, or competitive and price-to-win analyses. + Proven ability to develop and present business cases including financials and value proposition. + Experience with developing and maintaining effective internal and external business relationships with clients and industry partners. Knowledge, Skills and Abilities + Strong understanding and ability to manage and navigate a sales process. + Possesses an advanced technical understanding of the client work environments and how to apply Ricoh's portfolio in a manner that addresses the client's business objectives. + Strong ability lead solution development integrating with IT infrastructures; technical understanding of architectures, networks, and data center operational standards + Must also possess the skill to be able to work in an enterprise environment to solve business problems and achieve clients' business process outcomes + Strong interpersonal, time management and organizational skills. + Demonstrated ability to successfully work with or lead diverse teams to formulate enterprise Services and Solutions. + Must possess strong leadership attributes, strategic thought leadership to include verbal and written communication skills in combination with the ability to present to C-level customers. + Ability to analyze complex data from multiple sources and correlate to identify issues and propose solutions. + Ability to communicate effectively with IT and C-level executives to gain a clear understanding of infrastructure and business requirements in enterprise environments + Must possess strong working knowledge of advance capture, ECM, workflow solutions and Ricoh's services portfolio + Must be able to coordinate multiple resources across functional groups within Ricoh and vendor partners to solve customer problems. + Demonstrated experience as an avid team player that can adapt to changing roles. + Goal-orientated, motivated and committed to ongoing self-development and development of others. + Must demonstrate a positive mindset and attitude + Ability to manage conflict and effectively problem solve in a fast paced, high stress environment. Working Conditions, Physical and Mental Demands + Most work is performed in a typical office environment or home office, 5 days per week. + Requires travel nationally and potentially internationally, as required. + Maintains positive employee an 6 6d customer relations and creates an exciting and fun work environment, balanced with professional and ethical standards of excellence. + Excellent listening skills are necessary. + Interprets, comprehends and applies complex material, data and instructions. Prepares, provides and conveys diversified information, which may be of a technical nature. + Frequent contact with both internal and external customers requires the ability to give and receive feedback, recognize and act on customer needs, building rapport and gaining closure. Frequent contact with other departments, vendors and customers requires tact, charisma, and the ability to negotiate. Communicate clear and concise expectations, goals and provide feedback on results. + External contacts via memos, phone, and in person with all levels of internal and customer management for presentations, demonstrations and problem solving. + Work has cyclical stress due to monthly goals and deadlines, and daily stress due to the impact the incumbent's decisions have on other people. + Minor physical effort is required, which may involve long periods of standing, walking, bending, reaching, stretching, and climbing or similar activities. + Most job duties are performed in an office or at a desk, writing, using the telephone and computer. + Infrequent use of basic keyboard skills/calculator/hand tools, sorting and filing. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Job Title: Senior On-Site Service Specialist Summary: Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery. Roles and Responsibilities: * Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency. * Provide essential equipment troubleshooting and escalate technical issues promptly for resolution. * Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests. * Maintain meticulous records, manage inventory, and calculate charges for services rendered. * Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions. * Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties. * Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment. Qualifications Must Have: * High school diploma or GED, coupled with minimum one year of relevant work experience. * Proficiency in basic computer skills, including MS Office Suite. * Strong communication skills and ability to thrive in a fast-paced, customer-centric environment. Qualifications Nice to Have: * Previous experience in copy jobs or related fields. * Basic knowledge of electronics and copier equipment repair. * Valid driver's license with minimum auto insurance coverage. In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast-growing team of Sales Engineers focused on Data Security covering the Americas Central and Southeast regions. Our SEMs lead from the front, are customer facing, are hands on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in data security or risk & governance. + You will coach, enable, and empower a team of experienced Specialist Sales Engineers: + Strengthen the team by setting shared goals, information sharing, andestablishingmentoring relationships + Ramp newer members of the team on rules of engagement, building a relationship with their Specialist Sales Reps, technical training, and showing them how to become self-sufficient + Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint + Active part of escalations and resolving customer challenges + Partner with Recruiting and HR to attract, hire andretaintop talent to support our rapid growth + Becustomer facing! Frequently attend meetings with members of your team! + InspireData SecuritySEs to become a better story engineer byleveragingpast field experiences and lessons learned on angles (pain points, use cases), unique ways to win, and competitive scenarios + Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction + Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy + Act as a trusted advisor to higher level management on strategic opportunity reviews,emergingcompetitive threats, product direction, andestablishingsales objectivesand strategies + Participate in the ongoing technical training alongside your team + Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C-suite + Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts + Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts + Build relationships/partner with Product and Marketing teams to help prioritize technical features and prefect go-to-market strategy + Track andmaintainaccuraterecords of SE engagements and effectively communicate this to management + Establishes a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, andclosely workswith Sr. SE Leadership on a growth plan + Responsible for completing periodic and yearly performance reviews + Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry leading customer retention + Become a student of our security and risk platform + The role will require travel between 25-75% within the region Job Requirements: + Minimum2+ years of proventrack recordand experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Securityarea + Previousexperience within a specialist/overlay sales structure + Previousexperience as a sales engineer, preferred 4-6 years of experience + You can thrive in a fast paced,high energyenvironment + Good understanding of the Cybersecurity market landscape and competition, ideally in the Data Securityarea + Strong, related technical background in cyber-security such as Enterprise DLP,Data Security PostureManagementandInsider Threat Management + Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add-on revenue + Lead from the front style, and ability to roll up your sleeves and get technical + Ability to work independently, adapt quickly andmaintaina positive attitude + Proven ability to command a room, lead complex technical and business conversations with C-suite executives, as well as technical staff + Bachelor's or advanced degree in relevant field, or equivalent experience + CISSP or similar industry certification optional + Travel required in this role Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Corporate Overview** In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud environment + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. + Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. + Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. + Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. + Develop deep understanding of customer's business and operational needs. + Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. + Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. + Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. + Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. + Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. + Use independent judgment within broad parameters. + Designs and implements solutions to complex problems **What you bring to the team** + 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas + Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL. + Working knowledge of Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both written and oral + A history of successfully leading and directing technical staff through crisis situations + Adaptable and willing to learn new technologies + Knowledge of project management and strong time management skills + Ability to effectively work in a team environment as well as independently **Why Proofpoint** Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 108,080.00 - 169,840.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 90,580.00 - 142,340.00 USD All other cities and states excluding those listed above: Base Pay Range: 81,130.00 - 127,490.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

PROFILE Provides strategic leadership and direction over Managed Services operations teams within a vertical, driving innovation, operational excellence, and business growth. The Director, Operations is accountable for fostering a culture of continuous improvement, data-driven decision making, financial achievement and talent development, while ensuring exceptional client engagement, retention, and expansion. JOB DUTIES AND RESPONSIBILITIES Operational Excellence, Innovation & Process Improvement * Champion a culture of operational excellence by continuously identifying, piloting, and scaling innovative technologies, automation, and best practices to enhance efficiency, service delivery, and customer experience. * Lead and implement process improvement initiatives (e.g., Lean, Six Sigma) to optimize workflows, reduce costs, and drive measurable improvements in performance and quality. * Regularly evaluate and refine operational procedures to ensure alignment with organizational objectives, industry trends, and evolving client needs. * Foster an environment that encourages creative problem-solving, cross-functional collaboration, and the adoption of new solutions to address business challenges. * Communicate market trends, competitive intelligence, and organizational needs to leadership. Data-Driven Management & Financial Accountability * Utilize data analytics and business intelligence tools to monitor key performance indicators, identify trends, and inform strategic decisions. * Integrate financial planning, forecasting, and P&L management into daily operations to achieve and exceed profitability targets, including gross margin expectations. * Oversee the production and review of financial reports, performance dashboards, and labor analysis to ensure transparency, accountability, and continuous improvement. * Drive gross margin health by proactively managing costs, optimizing resource allocation, and collaborating with internal stakeholders to support revenue growth and operational efficiency. Mentorship & Succession Planning * Develop and execute mentorship programs to nurture emerging leaders and build a robust leadership pipeline. * Take ownership of succession planning by identifying high-potential talent, creating development plans, and tracking promotion readiness. * Foster a collaborative, inclusive environment that encourages professional growth, cross-training, and knowledge sharing. Team & People Management * Organize field resources and work assignments to maximize efficiency and job satisfaction. * Promote effective recruiting, onboarding, and development of high-performing teams. * Establish clear goals, roles, and responsibilities; track KPIs and hold leaders accountable for coaching and developing team members. * Recognize and reward excellence through formal programs and regular feedback. Client Engagement, Retention & Expansion * Proactively engage with clients to understand their needs, deliver value, and ensure satisfaction. * Lead efforts to retain and expand client relationships through strategic account management, regular business reviews, and solution-oriented communication. * Collaborate with sales and vertical leadership to identify new business opportunities, support RFPs, renewals, and expansions. * Own the resolution of account issues, ensuring optimal customer satisfaction and long-term partnerships. Other Responsibilities * Perform other duties as assigned. QUALIFICATIONS (Education, Experience, and Certifications) * 4-year college degree preferred; or equivalent experience in related field. * 10-12 years of relevant experience, including 4+ years of P&L responsibility and extensive supervisory experience. * Proven track record in strategic account management, operations leadership, and driving innovation. * Experience in data analytics, process improvement, and mentoring teams. * Strong communication, facilitation, and collaborative leadership skills. KNOWLEDGE, SKILLS, AND ABILITIES * Superior customer service orientation and strategic thinking. * Demonstrated ability to lead innovation and process improvement initiatives. * Proficiency in data analytics, reporting tools, and business intelligence platforms. * Strong mentorship and talent development capabilities. * Excellent judgment, problem-solving, and change management skills. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS * Most work performed in a typical office environment; frequent travel required. * Ability to handle multiple tasks, cyclical stress, and dynamic business goals. * Regular interaction with internal and external stakeholders at all levels.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **The Role** Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a post sales, customer-centric role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. **Your day-to-day** + Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure approval from your customers' decision makers on the CSP's content and timeline. + Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful. Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management. + Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track. + Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction. + Learn and document your customers' environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets. **What you bring to the team** + 4-year college degree in a business area, technical area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple technology areas + Demonstrate a thorough knowledge of customer success principles and the rationale for the related behavior + Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice. + Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced + Demonstrate a high level of engagement with customers and colleagues, managing interactions in a professional manner with a focus on achieving mutual positive results + Proven ability to influence colleagues and customers to act in high impact situations. + Extensive knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security + Current knowledge of cybersecurity solutions and productivity suites. + Proven ability to effectively lead in a team environment as well as independently pioneer new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership + Evidence of pristine documentation, executive communications, white papers, etc. + Strong project and/or program management skills and high attention to detail, with a solid understanding of project management methodologies + Ability to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to successful projects and demonstrating scale of new initiatives + Ability to work independently, ability to adapt quickly, positive attitude + Travel: Moderate travel (25%+) Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

**About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Company Overview** At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes Data Security Posture Management (DSPM) Insider Threat Management (ITM) On-Premise and SaaS, Email DLP, Endpoint DLP, Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), and Proofpoint Isolation. This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success as well as third party DLP solutions (Microsoft + Symantec DLP offerings) to support migrating legacy solutions to the Proofpoint Data Security Posture Platform. Proofpoint's Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients' security risk by mapping technology to organizational processes and resources. This role is challenged with delivering innovative ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint's top accounts. The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes product deliverables, conducting conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company's custom data security program. **Your day-to-day** + Thoroughly scope engagements through assessing the client's operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies. + Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people. + Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations. + Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high. + Present updates to management identifying risks, challenges, and proposed solutions. **What you bring to the team** + 4+ years industry experience in a customer-facing role + 4+ years of experience in IT consulting or related fields. + Familiarity with Data Security: Data Security Posture Management, Insider Threat Management, Endpoint Security, and/or Cloud Security concepts. + Proficiency in Windows Server environment; experience with web infrastructure components like IIS and MS SQL is advantageous. + Basic understanding of Linux infrastructure. + Exposure to Microsoft or Symantec DLP solutions is desirable. + Clear and effective communication skills, both written and verbal. + Demonstrated organizational abilities with a keen eye for detail. + Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually. + Proven ability to manage multiple tasks simultaneously and follow through to completion. + English proficiency in both technical and non-technical communication is required. Technical Spanish speaking skills are desirable. **Why Proofpoint** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! \#LI-Remote **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Position Summary: We are seeking a Senior User Experience Designer who can craft outstanding user experiences for our cybersecurity products, serving a wide range of customer types. You will be part of a global User Experience team, working with cross-functional teams such as Product Managers, Developers, Marketing, Visual Designers, Technical Writers, and more to apply user-centered design methodologies and shape innovative solutions. Starting from understanding user needs and business goals, you will leverage your design skills to drive design discussions and decisions. A passion for enhancing the user journey, combined with strategic thinking and a collaborative mindset, will be essential to your success in this role. You will play a key part in bridging cross-functional expertise, ensuring that the solutions we design are not only innovative but also intuitive, consistent, elegant, and maintainable. Responsibilities: Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals. Project Execution: Work on scope project work, partner with product management and engineering to balancing short-term delivery needs with long-term product goals. Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey. Expand and maintain UX guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems. Collaborative Culture: Foster a culture of collaboration and inclusive decision-making. Effective Communication: Document and communicate designs effectively with stakeholders and development teams. Process Improvement: Collaborate with UX design leads and team members to improve processes and standards. Embrace new tools in the design process with an open mind, actively leveraging emerging technologies such as AI to work more efficiently. Bonus Points: Knowledge of the cybersecurity industry or IT management. and, Experience with design systems and platform design work. Qualifications: Experience: 3+ years in UX/product design, preferably in SaaS or platform services. Design Tools: Proficient in Figma; experience with other prototyping tools and AI‑assisted UX design is strongly preferred. Communication: Excellent verbal and written communication skills in English; knowledge of Mandarin is a bonus. Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently. Problem-Solving: Ability to solve complex design problems and make data-driven decisions. User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs. Agile Development: Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks. Education: Bachelor's degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-VC1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: This is a hybrid role based out of our Austin, TX office and requires in-office presence three days a week. Position Summary: Trend Micro is seeking an Applied AI Architect with deep experience bridging LLM/SLM model research and enterprise productization. You will lead the technical direction from model architecture selection, fine-tuning, and optimization to deployment and observability, shaping the next generation of agentic AI for cybersecurity. This role demands both foundational knowledge and production practicality - designing and validating novel approaches, then translating them into reliable, scalable solutions deployed in Trend Vision One platform. What You Will Be Doing: Drive research-to-production of LLM/SLM systems - from design and fine-tuning to evaluation, deployment, and continual adaptation in enterprise agent workflows. Lead technical choices - determine when to apply context engineering, prompt tuning, continued pretraining, supervised fine-tuning, reasoning fine-tuning, LoRA, or RL. Architect high-performance inference and serving using vLLM, NVIDIA NIM, Triton, CUDA, or other optimized frameworks. Integrate reinforcement learning frameworks (ve RL, SkyRL, PyTorch, Ray RLlib) to enhance reasoning, adaptability, and agent feedback loops. Develop and operationalize AI Ops pipelines - build benchmarks and metrics for model evaluation, observability, drift detection, and lifecycle automation. Advance agent interoperability using A2A (Agent-to-Agent) or MCP (Model Context Protocol) for large-scale coordination. Collaborate with cybersecurity researchers to embed threat reasoning, anomaly detection, and defensive logic directly into model behavior. Publish, document, and codify reusable AI blueprints for hybrid (cloud + on-prem) deployments and future research acceleration. What We Need to See: Proven end-to-end experience bringing LLM/SLM research into production - from fine-tuning and inference optimization to evaluation and AI Ops integration. Excellent knowledge of at least one of the following: Deep understanding of data-model-infrastructure trade-offs and optimization under real business constraints. Hands-on experience fine-tuning LLMs using frameworks such as LLaMA Factory, NeMo, and PEFT (e.g., LoRA) Strong knowledge of GPU-accelerated inference (ex: vLLM, NIM, Triton, CUDA, NCCL, PyTorch/XLA). Familiarity with AI Ops toolchains (ex: Weights & Biases, MLflow, Ray Serve). Proficiency in Python, and experience building containerized AI microservices (ex: Docker, Kubernetes, Ray). 8+ years of software engineering or research engineering experience, including the most recent 3 years focused on applied AI/ML and deploying LLM/SLM systems in production at enterprise scale. Proven experience as a Senior technical lead or architect, driving end‑to‑end design, roadmap decisions, and productization of AI systems. Deep expertise in cloud-native architecture across AWS, Azure, or GCP Experience in mentoring senior engineers, reviewing technical designs, and establishing engineering best practices Ways to Stand Out: Demonstrated success in building scalable infrastructure and launching LLM/SLM-based features and agent systems within enterprise platforms. Expertise in quantization, distillation, or GPU profiling to lower inference cost. Clear conceptual understanding of when to fine-tune vs prompt-engineer vs use RLHF - and evidence of having applied each effectively. Familiarity with agentic frameworks (LangChain, AWS Strands, AutoGen, etc). Deep understanding of A2A/MCP protocols for interoperable multi-agent systems. Mindset Requirements: Research-driven yet delivery-focused - capable of balancing innovation with practical deployment. Data- and results-oriented - every hypothesis must be measurable. Ownership mentality - from exploration and experiment to evaluation, optimization, and monitoring. Passionate about turning AI research into defensible, intelligent, and proactive cybersecurity systems. Why Join Trend Micro? Trend Micro is a leader in AI security. We not only delivered the first open-weight, cybersecurity-focused large language model, but also the industry's first security companion agent evaluated directly by customers. Trend Vision One integrates endpoint, cloud, network, email, identity, AI application, and data security into a single, unified platform. In this role, you will partner with business leaders to design systems that can reason, learn, and protect-accelerating agility, speed of delivery, and data-centric security. You will help transform cutting-edge research into real-world defense capabilities, protecting millions of users in the generative-AI agent era and enabling enterprises to stay ahead of evolving threats. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based. #LI-TL1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

**About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Security Solution Engineer plays a critical role in ensuring the success of Managed Threat Protection Services (MTPS) customers by providing expert technical support and operational oversight for Proofpoint email security solutions. This position will focus on P3/P4 service requests, daily monitoring tasks, and collaborating with the MTPS Delivery team to maintain optimal performance and security for our customers. Duties & Essential Job Functions - Managed Threat Support: Actively contribute to the program by ensuring adherence to best practices and responding promptly to customer requests for rule additions, feature modifications, policy updates, routing changes, etc. - Incident Management: Assist in handling customer escalations, monitor and triage support cases within defined service level objectives (SLOs), and collaborate with team members to resolve issues efficiently. - Operational Oversight: Perform daily monitoring of email security infrastructure, support primary engineers by accurately following program runbooks, and collaborate with team members to resolve customer requests and initiatives. Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 98,900.00 - 155,430.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 78,800.00 - 123,805.00 USD All other cities and states excluding those listed above: Base Pay Range: 70,400.00 - 110,605.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast-growing team of Sales Engineers focused on Data Security covering the Americas Public Sector and Commercial segments as well as the LATAM region. Our SEMs lead from the front, are customer facing, are hands on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in data security or risk & governance. + You will coach, enable, and empower a team of experienced Specialist Sales Engineers: + Strengthen the team by setting shared goals, information sharing, andestablishingmentoring relationships + Ramp newer members of the team on rules of engagement, building a relationship with their Specialist Sales Reps, technical training, and showing them how to become self-sufficient + Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint + Active part of escalations and resolving customer challenges + Partner with Recruiting and HR to attract, hire andretaintop talent to support our rapid growth + Becustomer facing! Frequently attend meetings with members of your team! + InspireData SecuritySEs to become a better story engineer byleveragingpast field experiences and lessons learned on angles (pain points, use cases), unique ways to win, and competitive scenarios + Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction + Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy + Act as a trusted advisor to higher level management on strategic opportunity reviews,emergingcompetitive threats, product direction, andestablishingsales objectivesand strategies + Participate in the ongoing technical training alongside your team + Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C-suite + Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts + Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts + Build relationships/partner with Product and Marketing teams to help prioritize technical features and prefect go-to-market strategy + Track andmaintainaccuraterecords of SE engagements and effectively communicate this to management + Establishes a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, andclosely workswith Sr. SE Leadership on a growth plan + Responsible for completing periodic and yearly performance reviews + Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry leading customer retention + Become a student of our security and risk platform + The role will require travel between 25-75% within the region Job Requirements: + Minimum2+ years of proventrack recordand experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Securityarea + Previousexperience within a specialist/overlay sales structure + Previousexperience as a sales engineer, preferred 4-6 years of experience + You can thrive in a fast paced,high energyenvironment + Good understanding of the Cybersecurity market landscape and competition, ideally in the Data Securityarea + Strong, related technical background in cyber-security such as Enterprise DLP,Data Security PostureManagementandInsider Threat Management + Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add-on revenue + Lead from the front style, and ability to roll up your sleeves and get technical + Ability to work independently, adapt quickly andmaintaina positive attitude + Proven ability to command a room, lead complex technical and business conversations with C-suite executives, as well as technical staff + Bachelor's or advanced degree in relevant field, or equivalent experience + CISSP or similar industry certification optional + Travel required in this role Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: Based out of our Austin, TX office and requires in-office presence three days a week. Position Summary: We are seeking a Senior Technical Architect to own and evolve the architecture of Trend Micro's distributed secure network access platform. In this role, you will define the architectural vision for a hybrid system spanning customer-deployed components and cloud-hosted (SaaS) services, ensuring scalability, reliability, performance, and long-term maintainability. You will guide system-wide design decisions, establish clear architectural guardrails, and enable multiple engineering teams to deliver independently and efficiently. This is a highly collaborative role requiring deep distributed systems and networking expertise, strong technical judgment, and the ability to translate complex tradeoffs into clear direction across engineering, product, and security stakeholders. Responsibilities: Own and evolve the end-to-end architecture of a distributed network access platform spanning on-prem agents and connectors, and cloud-hosted relay and management (SaaS) components. Define architectural direction and guardrails to ensure scalability, high availability, regional failover, performance, and long-term evolvability. Design architectures that enable a small number of semi-autonomous teams to deliver independently, without excessive coordination overhead. Make and guide system-wide architectural decisions, including protocol selection (e.g., transport, multiplexing, RPC), based on performance, reliability, and maintainability tradeoffs. Establish strategies for backward compatibility, upgrades, and incremental system evolution. Produce and maintain architecture artifacts such as design documents, diagrams, tradeoff analyses, and reference implementations. Review and approve designs across multiple development teams, providing clear, actionable feedback. Mentor and coach engineers on distributed systems design, architectural tradeoffs, and pragmatic decision-making. Collaborate with product management, customers, field engineering, and security researchers to shape designs and propose integration approaches for secure access to internal and internet-facing resources. Occasionally implement prototypes or targeted production code to validate designs or unblock teams. Required Qualifications: Significant experience designing and evolving large-scale distributed systems with ownership of architectural decisions. Strong understanding of networking fundamentals and L4/L7 behavior, including protocol tradeoffs relevant to hybrid on-prem and cloud systems. Experience selecting and applying existing protocols and technologies in production environments. Proven ability to reason about scalability, latency, performance budgets, consistency, and failure modes. Experience designing architectures that enable multiple semi-autonomous teams to deliver independently. Experience designing and operating cloud-hosted, as-a-service platforms, alongside on-prem components deployed in customer environments. Familiarity with cloud environments, operating primarily in Azure with supporting components in other providers. Familiarity with AI tools across the software development lifecycle, and the ability to collaborate effectively alongside such tools to enhance productivity and innovation. Strong written and verbal communication skills, including explaining designs and tradeoffs to technical and non-technical stakeholders. Hands-on software development experience, with the ability to contribute code when appropriate. Nice to Have: Experience building network-centric access products such as gateways, proxies, or secure connectivity platforms. Experience working on systems that broker or mediate access between users, devices, and protected resources. Experience operating and evolving long-lived systems across multiple versions and deployment models. General familiarity with security concepts relevant to networked, distributed systems. What Success Looks Like: New features integrate cleanly into the architecture without large-scale refactoring. Teams deliver quickly and independently within clear architectural boundaries. The system balances performance, reliability, and developer productivity over time. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-TL1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: This is a hybrid role with a minimum in-office requirement of 3 days per week in the Austin, TX office located at 11305 Alterra Parkway Austin, TX 78758. Position Summary: We are seeking a talented Full-Stack Software Engineer to join our Threat Hunting Research team. This role is critical in maintaining and developing cutting-edge tools for threat detection, vulnerability research, and security intelligence operations. The ideal candidate will combine strong software development skills with an interest in cybersecurity, helping us build and enhance platforms that identify and analyze emerging threats. You will play a key role in integrating AI capabilities into our security workflows and developing scalable solutions for our growing threat hunting team. Responsibilities: Platform Development & Maintenance Design, develop, and maintain web-based applications and dashboards for threat hunting and vulnerability research workflows Build and enhance internal tools for automated vulnerability discovery, triage, and analysis Develop RESTful APIs and microservices to support security tool integration and data exchange Create intuitive user interfaces for security analysts to interact with threat intelligence data and research findings AI Integration & Innovation Implement AI/ML capabilities into existing security tools and workflows to enhance threat detection and analysis Develop interfaces for Large Language Model (LLM) integration to assist with vulnerability assessment and threat intelligence correlation Build automated pipelines for processing and analyzing security data using AI-enhanced methodologies Collaborate on the development of intelligent systems for prioritizing and triaging security findings Security Tool Development Maintain and extend vulnerability scanning and assessment frameworks Develop proof-of-concept tools and automation scripts for security research Build integrations with existing security tools (SIEM, vulnerability scanners, threat intelligence platforms) Create data collection and processing pipelines for honeypot networks and exploit telemetry Technical Operations Containerize applications using Docker and orchestrate deployments Manage and optimize database systems (MongoDB, PostgreSQL) for storing vulnerability and threat data Implement CI/CD pipelines for automated testing and deployment Ensure code quality through testing, code reviews, and documentation Required Qualifications: Technical Skills 3+ years of experience in full-stack software development BS in Computer Science, Computer Engineering, or related field-or 3+ years of practical experience in full-stack software development Strong proficiency in Python for backend development and automation Solid experience with JavaScript and modern frontend frameworks (React, Vue.js, or Angular) Experience building and deploying web applications in production environments Proficiency with RESTful API design and implementation Experience with database systems (SQL and NoSQL) Familiarity with version control systems (Git) and collaborative development workflows Experience with cloud infrastructure and deployments AWS, Google Cloud, Azure Preferred Qualifications Experience with cybersecurity concepts, vulnerability research, or threat hunting Familiarity with AI/ML frameworks and LLM integration (OpenAI API, LangChain, etc.) Experience with containerization technologies (Docker, Kubernetes) Knowledge of security tools and static analysis such as YARA, Semgrep, or vulnerability scanners Experience with data visualization libraries and dashboard development Understanding of CVE processes and vulnerability disclosure practices Familiarity with JIRA and agile development methodologies Additional Qualifications Experience with rule-based detection systems and signature development Knowledge of exploit development or reverse engineering concepts Familiarity with threat intelligence platforms and MITRE ATT&CK framework Experience with honeypot deployment and management Background in processing and analyzing large-scale security datasets What You'll Be Working On: Next-generation vulnerability discovery platforms leveraging AI capabilities Automated threat hunting and intelligence correlation systems Web-based dashboards for security research and team collaboration Integration of multiple security scanners and tools into unified platforms Development of tools that scale with our expanding threat hunting operations Team Environment: You'll be joining a dynamic and growing threat hunting team that values innovation, automation, and proactive security research. We're passionate about staying ahead of emerging threats and building tools that make our security researchers more effective. This role offers the opportunity to work at the intersection of software engineering and cybersecurity, contributing to systems that protect organizations from zero-day exploits and advanced threats. DEI Commitment: Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Reports To:** Sr. Manager, Worldwide Sales Operations **This is an individual contributor/non-managerial role **About Us** Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: their people. We provide cutting-edge solutions to defend against cyber threats, protect data, and ensure compliance. Our team is passionate, innovative, and dedicated to helping businesses safeguard their critical information. **The Role** We're looking for a highly analytical and business-savvy **Senior Sales Operations Manager** to join our **Worldwide Sales Operations** team. In this role, you will be a key driver of sales performance and operational efficiency across our global sales organization. You'll support Go-To-Market (GTM) leadership through actionable insights, scalable processes, and strategic planning support. You'll collaborate with Sales Operations, Sales, Marketing, Finance, and Systems teams to ensure performance is measurable, forecasting is reliable, and execution is seamless across North America and other global regions. This is an ideal role for someone who thrives at the intersection of strategy, analytics, and execution-and who's passionate about driving business impact through data and process excellence. **Key Responsibilities** **Forecasting, Reporting & Performance Analytics** + Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount. + Build rep-, segment-, and region-level dashboards and scorecards. + Support forecasting processes through scenario modeling, variance analysis, and performance trending. + Deliver reporting and insights to support Quarterly Business Reviews (QBRs), Board of Directors (BOD) materials, Sales All Hands meetings, and other executive-facing reviews. **Sales Support & Operational Enablement** + Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis. + Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership. + Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure data structures, fields, and workflows support accurate reporting, forecasting, and sales execution. **Process Optimization & Systems Alignment** + Identify, document, and improve key sales workflows, policies, and rules of engagement. + Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy. + Drive data cleansing initiatives and maintain documentation for critical sales operations procedures. + Administer and enhance planning workflows in Pigment, partnering with GTM leadership for scenario planning and modeling **Strategic Planning & Project Support** + Support annual GTM and territory planning cycles, including modeling for quota, segmentation, and headcount capacity. + Provide operational and analytical support for long-range planning, budget cycles, and sales strategy alignment. + Lead or co-lead cross-functional initiatives focused on sales process transformation, planning automation, and performance optimization. + Develop and present actionable insights from ad hoc analyses to support GTM decisions, investment trade-offs, and territory performance. **What You Bring** + Bachelor's degree in technical field or finance required. + 5-7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1K+ people); experience in B2B SaaS or cybersecurity is a strong plus. + Hands-on experience with Salesforce, Pigment, or Anaplan Planning Tools; Power BI or SQL experience is a strong plus. + Experience working with Clari for forecasting and pipeline visibility. + Strong command of Excel, PowerPoint, financial modeling, and data visualization techniques. Expected Excel proficiencies: pivot tables, nested logic, advanced formulas, lookups, etc. + Demonstrated success supporting global sales teams, including both direct and indirect channels. + Highly collaborative with strong communication and project management skills. + Proven ability to drive process improvements and scalable operational solutions. + Self-starter with high attention to detail and a track record of independently driving business impact from ambiguous problems. + Strong sense of ownership and drive for excellence **Why Join Us** + Work on a high-impact, global team at one of the cybersecurity industry's most respected companies. + Help shape sales strategy and execution through meaningful insights and operational rigor. + Collaborate with talented, cross-functional peers in a fast-paced, growth-focused environment. + Thrive in a mission-driven culture that values innovation, accountability, and excellence. + Opportunities to grow into sales strategy, operations leadership, or planning roles across GTM functions Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. \#LI-JK1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 108,080.00 - 169,840.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 90,580.00 - 142,340.00 USD All other cities and states excluding those listed above: Base Pay Range: 81,130.00 - 127,490.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Job Title: Senior On-Site Service Specialist Summary: Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery. Roles and Responsibilities: - Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency. - Provide essential equipment troubleshooting and escalate technical issues promptly for resolution. - Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests. - Maintain meticulous records, manage inventory, and calculate charges for services rendered. - Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions. - Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties. - Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment. Qualifications Must Have: - High school diploma or GED, coupled with minimum one year of relevant work experience. - Proficiency in basic computer skills, including MS Office Suite. - Strong communication skills and ability to thrive in a fast-paced, customer-centric environment. Qualifications Nice to Have: - Previous experience in copy jobs or related fields. - Basic knowledge of electronics and copier equipment repair. - Valid driver's license with minimum auto insurance coverage. In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: Based out of our Austin, TX office and requires in-office presence three days a week. Position Summary: Trend Micro is seeking highly skilled Senior Forward Deployed Engineers to join our dynamic team. In this role, you will lead the deployment, management, and optimization of our security solutions for strategic customers. You will partner closely with development, product, and customer success teams to drive seamless integration, customization, and ongoing support. Responsibilities: Deeply analyze customer environments and challenges to architect and deliver tailored security solutions. Lead on-site implementations, including code-level customizations and advanced configurations. Orchestrate Trend Micro technologies into optimized, scalable solution stacks for maximum impact. Rapidly prototype and deploy diverse solutions to address evolving customer needs. Collaborate with engineering leads to refine deployment methodologies and contribute to product roadmaps. Maintain expertise in emerging cybersecurity trends to pioneer innovative customer outcomes. Required Qualifications: Bachelor's degree in Computer Science, Engineering, or equivalent experience 6+ years of software engineering experience, with proven customer-facing deployments Full-stack development proficiency (e.g., JavaScript/TypeScript with React; backend in Node.js, Python, Go, or Java) Experience with cloud platforms such as AWS, Azure, or GCP Knowledge of networking protocols and TCP/IP, including SSL, DNS, and DHCP Familiarity with routing, addressing, and network services Familiarity with Network security concepts Hands‑on experience analyzing network traffic using tools such as Wireshark, tcpdump, or ethereal Proficiency with AI-integrated IDEs (e.g., Claude Code, VS Code with Copilot) Effectively prompt LLMs using efficient prompting techniques to accelerate boilerplate reduction, refactoring, and testing Familiarity with the Model Context Protocol (MCP) for connecting LLMs to external data sources is a major plus Willingness to travel for client engagements or project collaborations Strong problem-solving skills and ability to mentor junior engineers Preferred Qualifications: Advanced SQL/data modeling and containerization (Docker, Kubernetes) CI/CD pipeline expertise (Jenkins, GitLab CI). Experience leading cross-functional projects or technical consultations Excellent stakeholder communication and teamwork in fast-paced environments What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-TL1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team At Proofpoint, the members of our Sales Engineering team are highly valued business partners that play a critical role in our sales process every single day. As a Senior Sales Engineer working with accounts in the SLED space, you will be one of the most important members of the Proofpoint sales team. You will become a trusted advisor to both the Account Managers you are paired with, as well as our current and future customers. As a technical liaison and subject matter expert on all things Proofpoint, you will help to deliver People-Centric solutions that protect against today's cyber threats. **This role will focus on State and Local Government, as well as Education accounts primarily in the Central U.S.** **Very strong preference for candidates to be located in the U.S. Central time zone.** You will get to develop and tell a compelling story that will excite your customer and have them eager to hear more. Your story may include onsite product demonstrations, white-boarding sessions, mini-trainings, Lunch-n-Learns, Proof-of-Concept, Production Evaluations, all in pursuit of providing a solution to your customer that you will take pride in being a part of. It's an exciting time to be at Proofpoint! + The Senior Sales Engineer is the Technical Lead for the Proofpoint Pre-Sales process, including: + Collaborate with the sales team to develop and execute targeted account penetration strategies + Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process + Deliver compelling product demonstrations that address today's most pressing cyber threats + Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations + You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio + You may, occasionally, be called upon to assist in professional services deployments, technical training, and to present at or attend industry seminars and/or trade shows + You will be able to provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry + You will become an expert in Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape **Senior level duties** + Mentoring new team members in multiple areas including Proofpoint products, sales process, and relationship management with both customers and account managers + Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint + Contribute across all corporate communication channels, write and help upkeep internal documentation and training + Help develop solutions to common challenges and establish processes within the local team, department, and across the sales engineering organization Job Requirements + 6+ years of hands on technical experience, either as a Sales/Systems Engineer, Technical Account Manager, Security Engineer or senior level product support, preferably in the cyber-security industry + Proven track record developing and maintaining customer relationships through in person meetings, ideally in a local territory + Experience working with large (Enterprise) clients/organizations + Self-starter and ability to own and drive initiatives + History of conducting large-scale assessments and/or evaluations, including managing expectations, deliverables, and complex systems as well as the teams that support them + Comfortable presenting to individuals and/or teams including technical staff through C-suite + You have experience in Enterprise or Cloud Security, including cloud/SaaS platforms, messaging, data, network, endpoint, NOC/SOC, or MSP-related cybersecurity + Experience selling and positioning a platform is highly valued + Exposure to at least two of the following skill sets are recommended: + Cloud security and shadow IT monitoring + IT security, vulnerability or risk assessments, and policy enforcement + Data Loss Prevention (DLP), compliance and privacy + Enterprise email solutions such as Exchange, G-Suite, Lotus Domino _or _ working knowledge of SMTP + Additional skills that are added bonuses include: + Directory Services and protocols such as AD, Azure AD, LDAP, iDP (identity providers) + Email authentication (SPF, DKIM, DMARC) + Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc. + Experience with frameworks such as MITRE and/or NIST + You have a background in consultative approach to solving problems and/or have a strong desire to pivot your career towards a sales direction + You can thrive in a fast paced, high-energy environment + You can work independently, adapt quickly and maintain a positive attitude + Strong PowerPoint, presentation and organizational skills are a must + CISSP or other relevant cyber-security and/or cloud security certifications are valued + Bachelor's or advanced degree in a relevant field, or work equivalent experience + Travel is required in this position Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.