Virginia Garcia Memorial Health Center and Foundation jobs in Hillsboro, OR - 92 jobs

EHR Support Analyst
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Hillsboro, OR
At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The EHR Support Analyst plans, analyzes, modifies, and optimizes Epic EHR as it relates to EpicCare, Wisdom and Willow applications The EHR Support Analyst serves as the initial point of contact for EHR technical support calls received by phone, e-mail, internal help desk system or other method. This position provides quality support for employees with a high degree of customer satisfaction. The EHR Support Analyst works with our partner organizations to resolve issues and optimize system/software use. This position collaborates with Executive Leadership, Clinic Leadership, and relevant VG teams to prepare, implement, evaluate, and test new or modified health application solutions, data structures, and decision-support mechanisms. The EHR Support Analyst provides educational support for providers, clinicians, and clinical support staff and assists with the implementation, education, upgrades, and post implementation support with a focus on all Epic system/software and other OCHIN-provided software tools (e.g., EpicCare, Dental Wisdom, Pharmacy Willow, Billing, practice management, etc.). EHR Support Analyst actively engages with the Epic Willow Support Analyst, collaborating closely to provide advanced technical support, guidance, and expertise in all matters related to the Willow application. This collaboration ensures seamless integration, optimal system performance, and superior patient care outcomes. Essential Duties and Responsibilities: * Deliver prompt and exceptional end-user customer support to VGMHC employees, employing advanced troubleshooting techniques, coaching, and consulting to ensure the highest level of customer satisfaction while strictly adhering to tight schedules. * Exhibit expert proficiency in assisting healthcare professionals and staff in swift troubleshooting and resolving complex issues pertaining to the EHR system. Employ advanced diagnostic skills, address user queries with precision, and provide meticulous step-by-step guidance to expedite issue resolution. * Spearhead and execute process improvement projects in a dynamic and collaborative team environment, showcasing exceptional leadership and project management skills to drive transformative changes and optimize operational efficiency. * Foster and nurture key stakeholder relationships, both internally and externally, by seamlessly collaborating with other project managers, establishing strong rapport, and proactively maintaining open lines of communication to ensure project success and stakeholder satisfaction. * Conduct rigorous and comprehensive testing of new software implementations, upgrades, and fixes, meticulously verifying correct operations, and conducting thorough error detection and resolution activities. Demonstrate an exceptional level of expertise in the Epic system, ensuring its flawless performance and user experience. * Assume complete ownership and accountability for the submission, monitoring, and proactive tracking of Epic items using the JIRA reporting system and an internal Help Desk and Reporting system. Employ meticulous attention to detail and organizational skills to ensure effective management and timely resolution of issues. * Provide on-site elbow support during the implementation of new software applications and system upgrades at each VG site, focusing intently on the Epic system. Exhibit outstanding technical prowess and adaptability to swiftly address challenges and ensure a seamless transition to new systems and functionalities. * Collaborate closely with VG's training team to design and implement comprehensive training programs that enable users to leverage new functionality and upgrade rollouts effectively. Display outstanding facilitation skills and contribute expert insights to ensure the highest level of user proficiency and adoption. * Demonstrate unwavering commitment and direct support to clinical operations and patient care teams, playing a pivotal role in facilitating the successful integration, acceptance, and optimal utilization of new software applications within the clinic environment. Provide exceptional guidance and support to enhance clinical workflows and maximize the delivery of high-quality patient care. * Undertake project management responsibilities for small to medium projects or sub-projects, displaying exceptional organizational skills, strategic thinking, and resource management capabilities to ensure successful project outcomes. * Develop comprehensive workflow maps (Visio) and training documentation that accurately capture and articulate changes, employing a meticulous attention to detail and a deep understanding of business processes to enable seamless knowledge transfer and adoption. * Conduct extensive feasibility studies on office automation, encompassing in-depth workflow analysis, space design considerations, and comprehensive cost comparison analysis. Demonstrate exceptional analytical skills and forward-thinking insights to drive informed decision-making and maximize operational efficiencies. * Cultivate a collaborative and proactive approach with clinic leadership and users to identify opportunities for operational efficiencies, clinical practice support, and improved health outcomes. Employ advanced problem-solving skills and industry knowledge to revolutionize clinic operations and enhance patient care delivery. * Exhibit unwavering dedication in identifying and troubleshooting application issues as they arise, assuming complete ownership of problems and persistently driving them to full resolution. Skillfully escalate complex issues through various levels while ensuring effective communication and stakeholder management. * Vigilantly monitor and track resolution of system error pools, such as refill, E-prescribing, results, and order transmittal errors. Demonstrate exceptional problem-solving skills and a relentless commitment to error resolution, minimizing disruptions and optimizing system performance. * Display exemplary proficiency in modifying and customizing commercial software applications to align seamlessly with internal needs, leveraging advanced technical skills and adaptability to tailor solutions that optimize system performance and user experience. * Meticulously update and maintain member-managed system setups, including the provider master file, letter templates, Smart Phrases, and other service area files. Demonstrate exceptional attention to detail and accuracy in managing critical system configurations to ensure data integrity and operational efficiency. * Collaborate extensively with staff to provide expert support for service area preference lists and Smart Tools, employing advanced knowledge and troubleshooting capabilities to address user needs and maximize the utilization of system features. * Forge a strong partnership with OCHIN and advisory workgroups to drive continuous optimization of the system through the effective implementation of new features and upgrades. Exhibit exceptional collaboration and influence skills to ensure successful adoption and utilization of enhanced functionalities. * Collaborate closely with OCHIN in comprehensive testing of new features and upgrades prior to implementation, showcasing exceptional attention to detail and meticulous testing methodologies to ensure system integrity and optimal user experience. * Actively participate in monthly OCHIN meetings with peers, leveraging the opportunity for best practice sharing, knowledge exchange, and continuous learning to stay at the forefront of industry advancements and emerging trends. * Actively engage in other relevant workgroups, including Integration, Claims/Billing, Reporting, Clinical, and Operations, showcasing a proactive approach to collaboration, knowledge sharing, and leveraging cross-functional expertise to drive organizational success. * Conduct thorough evaluations of software solutions and recommend improvements or upgrades based on in-depth analysis and critical assessment of their performance and alignment with organizational needs. * Take ownership of creating and maintaining Epic user accounts, Provider Master Files (PMFs), Remote Access, LabCorp Link, Haiku/Canto, and Nuance Dragon Speak, demonstrating an exceptional level of precision and accuracy to ensure seamless user access and optimal system performance. * Collaborate closely with VG Communications team to develop, schedule, and deploy CareMessage patient text message outreach, employing advanced technical skills and effective communication to enhance patient engagement and improve care delivery. * Assume responsibility for creating and maintaining CareMessage user accounts while providing expert technical support, ensuring seamless operation and user satisfaction with the platform. * Collaborate extensively with OCHIN and VG Communications team to maintain and update VG MyChart website and application, demonstrating exceptional attention to detail and technical expertise to ensure a user-friendly and up-to-date patient portal experience. * Exhibit outstanding proficiency in adding, removing, and troubleshooting workstations and printers, ensuring uninterrupted operations and seamless connectivity. Communicate hardware moves promptly to IT to facilitate updated network diagrams and optimal network performance. * Maintain updated Order Transmittal destination maps as needed, showing exceptional attention to detail and accuracy to ensure efficient and error-free transmission of orders. * Thoroughly review OCHIN alerts or notifications and service/enhancement packs, extracting relevant information and disseminating it to end users promptly. Showcase exceptional communication skills and proactive engagement to keep stakeholders informed and drive optimal system utilization. * Demonstrate unwavering commitment to staying abreast of advancements and best practices in EHR systems, healthcare technology, and regulatory requirements. Actively participate in conferences, webinars, and advanced training sessions to continuously enhance knowledge and skills related to EHR support, showcasing a relentless pursuit of professional growth and excellence. * Perform other duties and projects as assigned. * Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The EHR Support Analyst will have access to PHI in the course of his/her duties. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The EHR Site Specialist is required to read the content of these records only to the extent needed to accomplish the assigned task. Knowledge, Skills, and Abilities required: * Ability to troubleshoot and problem solve in a clinical or EHR setting. * Knowledge of training and teaching strategies, methodologies, and basic instructional concepts. * Ability to perform effective one-on-one and group training. * Extensive knowledge of EPIC system (EHR and EDR). * Knowledge of basic medical terminology preferred. * Proficiency with MS Office Suite (Excel, Word, Outlook, PowerPoint) and ability to demonstrate these skills. * Excellent Customer Service skills. * Planning and organizational skills. * Excellent interpersonal, oral, non-verbal, and written communication skills. * Ability to make independent decisions based on VGMHC policies and protocols. * Bilingual English/Spanish language skills (speaking, reading, and writing) preferred. * Ability to work effectively in a team environment. * High degree of confidentiality, integrity, and professionalism. * Commitment and alignment to Virginia Garcia's mission, vision, and values. * Valid Oregon driver's license, reliable transportation, safe driving record, and insurance coverage required. Education and Experience: * High school diploma or equivalent required; bachelor's degree in a related field preferred. * Two years of Epic system/software support experience required. * Epic technical support certification preferred. * OCHIN certification required at or within six months of hire. * Experience with vendor management or vendor collaboration preferred. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent. * Computer use: up to 90% * Standing/Walking: up to 30% * Sitting: up to 90% * Lifting/Carrying: less than 5%; may occasionally lift up to 20 lbs. * Travel to multiple locations within Washington and Yamhill counties and working flexible hours. Working Environment: * Work in well-lighted and ventilated environments. * Potential exposure to blood borne pathogens and hazardous chemicals. Office equipment Used: * Computer * Telephone, fax, copier, scanner, printer Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.
$63k-83k yearly est. Auto-Apply 53d ago

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Site Medical Director
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Newberg, OR
Job Title: Site Medical Director FLSA: Salaried "Exempt" Department: Medical Services Representation: Non-represented Reports to: Medical Director At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Site Medical Director (SMD) provides clinical and administrative leadership at their site. The SMD will be responsible for the direct supervision of the provider staff including coaching and performance management of clinicians assigned to their site. The SMD will participate as a member of the site leadership team, assist with recruitment of providers and other medical staff for the site, and assist in leading quality improvement activities. The SMD will collaborate and mentor the Nurse CPM for clinical decision making. The SMD provides primary and obstetrical patient care in accordance with his/her level of training, experience and licensure. The SMD will function as an informational resource to VGMHC patients, professional colleagues, the Center, students and the community. Essential Duties and Responsibilities: Provide direct supervision of providers at the respective site. Provide clinical leadership and mentoring of clinicians at the site in the practice of evidence-based, timely, effective, efficient, and equitable medical care and: Provide clinical input on care and management of individual patients as may be needed by colleagues and co-workers on a day-to-day basis. Review cases for CSOC (Controlled Substances Oversight Committee). Review unexpected outcomes, including deaths, as part of peer review and QI. Participate as a member of the site's Management Team to: Solve clinic problems (schedules, coverage, etc.). Resolve personnel issues. Implement improvement and other projects at the clinic level. Perform responsibilities delegated by administration. Implement plans to meet operational, financial, and patient care quality goals, including monitoring of progress toward quality metrics. Attend the local and administrative meetings as needed and determined by the Medical Director and site leadership. Provide clinical input to assist in solving patient issues related to quality of care, behavioral issues, etc. Attend Administrative/Quality Improvement Meetings. Organize the site's provider meetings, including minutes, and assist with organizing Staff and Team meetings, and manage the follow-up from the meetings. Assist in coordination of provider scheduling, including approval of vacation and other time off requests, and ensuring timecards are approved and time management of providers is monitored. Act as liaison, in cooperation with executive and the Medical Director, between the Center and other groups in the community, regarding clinical issues and access. Acts as clinical liaison to other departments or programs within VG, such as Dental, School-Based Health Centers and the Migrant camp program. Attend to the day-to-day concerns of providers, support staff and management team that may arise. Ensure that procedures are in place to maximize the flow of information through the clinic to increase patient safety and provider continuity. Assist in implementation of plans to meet the objectives of the annual "Health Plan" of the federal grant and other goals established by the QA/QI committee and the Center's managed care plans. Ensure that training needs identified are met for both provider and support staff. Work with the Medical Director in contributing to annual evaluations of provider staff. Work with the Medical Director in recruitment of provider and other medical staff for site as appropriate, scheduling time for interviews with providers, lunches, etc. Orient new providers to the site and hold check-ins with them regularly. Act as a representative of site's medical staff with management team, assuring good communication and acting as a liaison between other sites and management team. May be required to temporarily assume responsibilities of the Medical Director in her/his absence. Provide direct patient care in accordance with training, experience and licensure. Scope of practice including hospital and OB care will be dependent upon specialty and training of provider and needs of site. Provide continuous comprehensive and culturally competent health care of the highest quality. Provide case management for patients as needed, e.g. Diabetics, OB's and others with serious health problems, working with support staff. Meet patient care productivity standards to assure adequate access to clinical services. Provide all necessary documentation in the medical record of care provided to patient, including education, medications, referrals, diagnostic testing and follow-up. Provide supervision and education of students and residents in the health care professions. May assist in organizing and participating in special clinics, such as the migrant camp program. May be required to provide services at VG locations other than primary site. Perform other duties as assigned. Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 of (HIPAA). HIPAA Requirements: The Site Medical Director will have access to PHI in the course of carrying out his/her duties. The Site Medical Director uses the PHI for treatment purposes and quality assurance operations. Applying the minimum necessary standard of HIPAA, the designated records sets to which this employee will have access include: the demographic and scheduling information in the practice management system, and the full medical record. Knowledge, Skills and Abilities required: Detail oriented. Knowledgeable, or willing to learn, about continuous quality improvement. Strong commitment to working with patients and staff from a wide range of ethnic, economic, cultural and social backgrounds. Bilingual English/Spanish preferred; willingness to become sufficiently competent in Spanish to provide medical care. Education and Experience Required: Current active license to practice medicine in Oregon and DEA registration. At least one year prior clinical and administrative experience in community medicine as a provider. Current staff privileges at Tuality Community Hospital (may be Courtesy) as needed for clinical work depending on scope of practice. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent: a. Standing: 20% b. Walking: 25% c. Sitting: 50% d. Lifting/Carrying: up to 5% - frequently 5-20 lbs; infrequent 20-50 lbs e. Physically demanding tasks: May be asked to assist patient onto or off of exam table, etc. f. Stooping, Bending, Reaching: occasional Working Environment/Physical Hazards: Work in well-lighted, ventilated environment. Exposure to blood borne pathogens and potentially hazardous chemicals. Equipment used Office equipment · Computer: Data entry and word processing · Telephone, fax, copier, scanner, printer Medical equipment · Stethoscope, ophthalmoscope, otoscope, doppler · Surgical/Procedural instruments · Routing medical equipment · Fetal monitor · EKG · Pulse oximeter · Nebulizer · 02 tank · LEEP equipment · Colposcope Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.
$176k-246k yearly est. Auto-Apply 60d+ ago
Security Officer
Tuality Healthcare 4.4
Hillsboro, OR job
Pay Range: $21.99/hr - $30.58/hr The Security Officer identifies crime, security and safety risks in and around facilities and initiates appropriate action to remove or reduce those risks. Under the immediate supervision of the Security Manager. Protects and assists all patients, visitors and employees. Must wear bullet-proof vest while on duty. Must be DPSST certified or eligible. KEY RESPONSIBILITIES Performed majority of the time * Patrols hospital and grounds to prevent fires, theft, vandalism and responds to the security needs of personnel * Ensures only authorized personnel are admitted onto premises. * Maintains current information in logs. * Writes clear concise logs. * Responds to burglary, fire, panic, equipment alarms and code alerts. * Reports safety, fire and security hazards observed on routine patrols and inspections. * All equipment issued is well maintained. * Monitors and maintains CCTV system, two way radio systems, and alarm systems. * Prepares relating crime, incident, information, and lost and found reports. * Patrols Pacific University during off hours and provides back up per service contract agreement. Performed occasionally but critical to successful performance of the job: * Assists medical staff in controlling and restraining combative patients as necessary. * May be required to be a "Personal Safety Attendant" for patients that are on a medical hold or Psych plan of care. * Stands by as requested to prevent disturbed or menacing patients, visitors, or anyone else from being a danger to themselves or others. * Conducts locks and unlocks facilities on a regular basis and additionally as requested by staff. * Provides escorts for visitors, patients and personnel to and from parking areas. * Participates in performance improvement program. Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide): * Impact limited to the employee. * No budget responsibility. JOB SPECIFICATIONS JOB SPECIFICATIONS Education: Required * High school diploma or equivalent. Preferred * N/A Experience: Required * Two or more (2+) years' experience in the field of law enforcement and/or security. Preferred * Hospital security experience. Licenses, Certifications and/or Registrations: Required * Must be DPSST certified within 90-days of hire. Preferred * N/A Job Related Skills, Abilities and Behaviors: Required * Demonstrates the ability to read, analyze and interpret security reports, security periodicals, technical procedures, procedure manuals or government regulations. * Demonstrates the ability to write detailed reports and pas on log entries. * Demonstrates the ability to effectively respond to the general public. * Becomes familiar with applicable federal, state and local regulations. * Demonstrates the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. * Demonstrates the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Demonstrates the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Uses effective communication skills. * Personal appearance makes a good first impression. Preferred * Bilingual skills a plus. #Tier1 Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
$22-30.6 hourly Auto-Apply 1d ago
HR Engagement Specialist | Temporary Role
Tuality Healthcare 4.4
Hillsboro, OR job
Pay range: $26.65/hr - $37.56/hr is expected to last around six months and will be fully on-site. The HR Engagement Specialist supports the Talent Acquisition team within the Human Resources department in a variety of functions that provides support for both prospective candidates as well as new hire employees throughout the entire onboarding process. The main goal of this position is providing an exceptional "red carpet" experience for new employees to enhance their overall level of engagement and improve the retention of new talent. KEY RESPONSIBILITIES Performed majority of the time: * Coordinates, monitors and communicates information related to scheduling new hires for their pre-employment health/drug screens and orientation sessions. * Enters data into the HRIS database and applicant tracking system, and prepares new employee personnel files and orientation information packets. * Responsible for gathering all new hire documents, I-9's, W-4's, direct deposit, background check clearances, other related personnel forms, verifies I-9's via the federal E-Verify process, and creates new hires' security ID badges. * Monitors and communicates progression of applicants through the new-hire process to hiring managers, including criminal history check, OIG/GSA (Fraud Prevention and Detection), health/drug screening, new-hire paperwork completion, orientation sessions scheduling, etc.. * Collects and ensures documentation of requirements on new hires' job descriptions such as licenses, certifications, education degrees, etc.. * Coordinates the new hire onboarding & orientation survey process, and generates reports and suggestions for improvement related to that data to help enhance the hiring and onboarding experience. * Creates and monitors all job templates in the applicant tracking system. * Completes verification of new hire I-9 forms and ensures I-9 binders are accurate and complete through on-going audits. * Partners with the other Talent Acquisition team members in hosting and facilitating the HR Welcome on new hire's first day. * Provides basic office support, distributing mail, ordering supplies, office work orders, paying invoices and other miscellaneous tasks. Performed occasionally but critical to successful performance of the job: * Oversees the Electronic Onboarding Portal of the ATS to ensure efficiency and a welcoming and engaging experience for all new hires. * Assists the Talent Acquisition team with researching advertisement resources and posting to those resources. * Additional duties as assigned. Decision making and budget responsibilities: * Provides input related to purchases of office supplies. JOB SPECIFICATIONS JOB SPECIFICATIONS Education: Required * None required. Preferred * Bachelor's degree in Business Administration, Human Resources or related field of study. Experience: Required * At least three (3) years of relevant work experience that demonstrates ability to work accurately and efficiently in a fast-paced and highly regulated environment. Preferred * Human Resources and/or health care related experience. Licenses, Certifications and/or Registrations: Required * None required. Preferred * PHR certification or interest in obtaining PHR. Job Related Skills, Abilities and Behaviors: Required * Previous work history in delivering exceptional customer service. * Ability to deal with multiple priorities in fast-paced office in a calm and pleasant manner. * Ability to multitask with excellent organization skills. * Previous experience entering and accessing data in a complex database and/or HRIS system. * Demonstrated PC skills in MS Word, Excel, PowerPoint and Outlook for Windows. * Possesses excellent communication and interpersonal skills. * Ability to work in highly confidential settings. * Presents a professional first & lasting impression. Preferred * Bi-lingual English/Spanish skills. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
$26.7-37.6 hourly Auto-Apply 13d ago
Admitting Area Lead
Tuality Healthcare 4.4
Hillsboro, OR job
Pay Range: $24.09/hr. to $33.73/hr. The Patient Access Services Lead collaborates with the Patient Access Services Manager and Supervisor to manage daily operations, staffing, and scheduling. They provide leadership support to the team, aligning with the goals of the PAS Supervisor. As a subject matter expert, they possess a strong understanding of department operations and can assist with tasks as an Admitting Representative or Insurance Verification Specialist. Contributes to a positive work environment that promotes HMC values. Job Duties & Responsibilities * Patient Registration & Documentation. Representative duties and responsibilities include, but are not limited to: * Completes patient admissions based on service, payer requirements, and hospital policy; obtains signatures on applicable registration documentation; registers patients and enters accurate patient demographics; distributes workers' compensation documents as required. * Insurance and Financial Management. Representative duties and responsibilities include, but are not limited to: * Verifies insurance, scans insurance cards and picture IDs, collects co-pays, deductibles, and deposits according to EMTALA laws and organizational policy, ensuring timely deposit of funds; maintains the integrity of the safe and its contents. * Administrative Tasks. Representative duties and responsibilities include, but are not limited to: * Completes registration auditing, maintains resource/instruction documents, monitors alarms and reports alarm appropriately, pages overhead as necessary. * Telephone Triage and Communication. Representative duties and responsibilities include, but are not limited to: * Answering phone calls, triaging patient needs, recognizes communication barriers and obtains appropriate resources for patient, relaying messages, and responding to inquiries. * Team Lead and Support. Representative duties and responsibilities include, but are not limited to: * Assist interviewing new applicants, assists with scheduling, keep up on insurance updates, provides relief coverage, takes call as assigned. * Guides and trains team members, provides support and feedback to help them improve their skills and performance. * Organizes and assigns daily tasks, ensures smooth workflow and efficient use of resources within the team. Notifies PAS Supervisor and/or Manager of staffing issues, call outs, and assists finding replacement staff coverage. * Addresses team issues and challenges and participates in facilitating solutions and escalates complex problems when necessary. * Fosters open communications within the team and with other departments, facilitating collaboration and teamwork. * Rounds with front-line staff to ensure smooth operations; meal periods/rest breaks are on time, makes decisions on flexing staff in/out based on patient/operational workflow volumes, confirms staff are on task and redirects when necessary and reports any concerns to PAS leadership. * Performs other related duties and special projects, as assigned. JOB SPECIFICATIONS Education & Experience REQUIRED: * High school diploma or equivalent. * Two (2) years of experience in a heavy customer service industry. * Working knowledge of an EMR (Electronic Medical Record) and medical terminology. * Medical billing and insurance terminology. Licenses & Certifications PREFERRED: * Certified Healthcare Access Associate (CHAA). Required Knowledge, Skills, and Abilities * Knowledge of: * Understanding of medical terminology, healthcare insurance, billing procedures, HIPAA regulations and confidentiality. * Understanding of Electronic Health Records (EHR) Systems and office equipment and software (i.e. Microsoft Office Suite, scheduling software). * Skill in: * Effective verbal and written communication, active listening, and interpersonal skills. * Time management, prioritization, attention to detail, and multitasking. * Excellent customer service skills including patience, empathy and problem-solving. * Proficient in computer software, including EHR systems. * Computer keyboarding including typing at least 30-45 wpm. * Building strong relationships with patients, providers, staff, management. * Leading and motivating a team, assigning tasks, and monitoring progress. * Ability to: * Work in all areas of Admitting. * Maintain a professional appearance and demeanor. * Educate and train staff members on processes and procedures. * Work independently with minimal supervision. * Collaborate effectively with healthcare team members. * Adjust to changing priorities and work demands. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
$24.1-33.7 hourly Auto-Apply 1d ago
Community Health Coordinator | Women's and Children's Center
Tuality Healthcare 4.4
Hillsboro, OR job
Pay range: $26.21/hr - $36.94/hr plus 10% per diem differential This position will screen patients for health-related social needs and then connect patients to resources that are identified through this screening. This staff member will provide resource connections to food, transportation, diapers, counseling services, financial aid, pharmacy, etc. This person can also help patients navigate the healthcare system by helping to make appointments in other HMC departments - such as primary care, imaging, lab, other maternal fetal medicine, diabetic education, physical therapy, and other specialties. Contributes to a positive work environment that promotes HMC values. Patient Care & Support. Representative duties and responsibilities include, but are not limited to: * Screen patients for health-related social needs and identify unmet needs. * Assist patients in problem-solving healthcare delivery challenges, including financial and social barriers. * Increase patient and family engagement with the healthcare system through education, scheduling support, language assistance, transportation coordination, and care coordination. * Provide car seat safety services, including fitting newborns and children and scheduling/installing car and booster seats. * Complete documentation in the electronic health record to support care plans and billing for services rendered. Care Coordination & Team Collaboration. Representative duties and responsibilities include, but are not limited to: * Assist patients in accessing appropriate community services and resources. * Collaborate with interdisciplinary care teams to meet patient, family, and program goals. * Collaborate with community partners. Health Education & Training. Representative duties and responsibilities include, but are not limited to: * Develop and deliver culturally congruent, trauma-informed health education for patients and families. * Provide education and training to new and existing staff on role responsibilities, available resources, and trauma-informed care principles. Program Support. Representative duties and responsibilities include, but are not limited to: * Develop and maintain effective working relationships with community partners to strengthen referrals and expand resource availability. * Participate in quality improvement initiatives and data collection to ensure program goals are met. * Continually establishes and maintains a current knowledge of community resources and various resources provided by the organization. Organizational Duties & Responsibilities Supports and represents Hillsboro Medical Center's mission, vision, and values. * Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness * Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County * Excellence: Provides the highest quality of care and service * Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction JOB SPECIFICATIONS Education, Experience, Licenses & Certifications Required: * High School Diploma / GED. * Two (2) years relevant experience working with underserved populations with medical and social needs. * Experience working in medical settings and interacting collaboratively with healthcare teams. * Experience working with pregnant patients. * Certification as Traditional Healthcare Worker (THW), Personal Health Navigator (PHN) or Community Health Worker (CHW). * Certification as a child passenger safety technician (CPST). * Certified as a Spanish Interpreter within one (1) year of hire. Preferred: * Some College. * Three or more years of relevant work experience in mission driven organization with one of those years being work experience with underserved populations with complex medical and social needs. * Experience in community outreach and education. Required Knowledge, Skills, and Abilities Knowledge of: * Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint. * Basic electronic Health Records (EHR) Systems. * Basic medical terminology, healthcare and billing procedures, HIPAA regulations and confidentiality. * Maternal child and family programs at the county and state level. Skill in: * Effective verbal and written communication, active listening and interpersonal skills. * Bilingual fluency in written and spoken English AND Spanish. * Excellent customer service skills including patience, empathy, problem-solving, and advocacy skills. * Time management, prioritization, attention to detail, and multitasking. * Patient support/coping during the labor and post-partum process. Ability to: * Prioritize workload, handle multiple tasks and work independently with limited supervision. * Demonstrated ability to work or interact effectively across cultures in a way that acknowledges and respects the culture of other individuals. * Demonstrated ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. * Use motivational interviewing and trauma-informed techniques. * Lead system improvements and advocate for change at a county and state level. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
$26.2-36.9 hourly Auto-Apply 7d ago
Ultrasound Technologist / Sonographer
Tuality Healthcare 4.4
Hillsboro, OR job
Pay range: $51.98/hr - $76.92/hr The Staff Sonographer functions as a healthcare provider who, working under the delegated authority of the supervising physician, serves as a medical imaging professional providing clinically relevant information to assist the physician with the diagnosis and treatment of patients. Responsibilities include providing diagnostic medical sonography services and its various clinical specialties. The professional level of this health care service requires highly skilled and competent individuals who function as integral members of the health care team. Must be able to produce and evaluate ultrasound images and related data that are used by physicians to render a medical diagnosis. Must acquire and maintain specialized technical skills and medical knowledge to render quality patient care. KEY RESPONSIBILITIES Performed majority of the time: * Obtains, reviews and brings together pertinent patient history, physical examination, and supporting clinical data to facilitate diagnostic results. * Perform the diagnostic medical sonography examination ordered by the supervising physician in accordance with professional and facility protocols. * Apply independent, professional, judgement to ensure a complete exam is obtained and prepare a written and/or verbal preliminary report for the physician. * Performs quality control functions in ultrasound in association with department quality control program. * Prepare exam room and ultrasound equipment to conduct sonography examinations in accordance with infections disease, sterilization, and patient safety protocols, policies and procedures. * Foster a collaborative atmosphere with other members of the healthcare team. * Maintains appropriate supply levels and/or assists others. * Transports patients as necessary. * Communicate with patients in a manner appropriate to the patient's ability to understand and appropriately explain the examination. * Assists in patient scheduling. * Willing to work different shifts as needed for the department. * Performs after hours exams on call back basis per department protocol and as requested by supervisor. * Maintain orderliness and cleanliness of the procedure rooms and surrounding areas. Performed occasionally but critical to successful performance of the job: * Completes required continuing education per ARDMS guidelines. * Assists in evaluating new products and equipment. * Assists in training and instruction of new sonographers and students. * Participates in scheduled staff/department meetings. * Helps maintain protocols, procedure and reference manuals. Decision making and budget responsibilities: * Decision impact limited to the employee. * No budget responsibility. JOB SPECIFICATIONS Education: Required * N/A Preferred * Graduate of Diagnostic Medical Sonography program (certificate). * Associates degree or Bachelor's degree. Experience: Required * ARDMS registered candidates without formal training must have two (2) years' experience in a large hospital. Preferred * Minimum of one (1) year experience in a large hospital. * Education and experience that reflects training in caring for all demographics of patients including neonatal, infant, pediatric, adolescent, adult and geriatric patients. Licenses, Certifications and/or Registrations: Required * Must be registered or become registered within 12 months of hire date by the American Registry of Diagnostic Medical Sonography (ARDMS). Registries should include Obstetrics and Gynecology or Abdomen boards. * Oregon State Board of Medical Imaging licensure in the practice of sonography. * American Heart Association Healthcare Provider BLS required within 90 days of hire. Preferred * N/A Job Related Skills, Abilities and Behaviors: Required * Excellent customer service skills. * Basic Windows and Microsoft office computer application skills. * Demonstrates effective written, verbal and interpersonal communication skills. * Presents a professional image. * Ability to deal with multiple demands in a fast-paced hospital setting in a calm and pleasant manner. * Uses computer application skills in communicating and analyzing data. * Uses all aspects of the electronic medical records appropriately. * Uses Radiology information system and PACS accurately. * Practices safe work habits and uses required precautions when handling blood and body fluids. * Follows policies and procedures regarding high level disinfection of ultrasound transducers.. * Exhibits a high standard of medical ethics and empathy towards patients. * Utilizes feedback from customers in decision-making and looks for ways to improve service. Preferred * Bilingual skills a plus. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
$52-76.9 hourly Auto-Apply 1d ago
Office Health Assistant - Mobile / CATT
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Hillsboro, OR
Job Title: Office Health Assistant- Mobile - CATT program FLSA: Hourly "Non-Exempt" Pay Scale: U-10a $29.55/hr. ($61,465.75 if annualized) Bilingual: Required Department: Primary Care Representation: Represented Reports to: Mobile Health Program Supervisor At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary As part of the Mobile Team, the Office Health Assistant (OHA) for the Center for Addictions and Treatment (CATT) plays a vital role in supporting daily operations of the CATT clinic. The OHA works closely with a multidisciplinary team including medical providers, behavioral health specialists, peers, and support staff to ensure smooth workflow and high-quality, trauma-informed, culturally responsive care for individuals receiving addictions treatment services. This role combines front desk duties, medical assistant tasks, and administrative functions with a focus on supporting substance use disorder (SUD) treatment, harm reduction, and patient-centered recovery. Key responsibilities include receptionist/front desk duties, standard medical assistant tasks, and various administrative functions. The Mobile OHA-CATT Program must collaborate with health services to provide effective intervention and prevention services. This position may support or provide coverage for mobile health services in the community and may drive the mobile RV (with training and competency verification). Essential Duties and Responsibilities Driving and Operating VG Vehicles: * Safely drive company vehicles to designated locations. * Ensure the vehicles are properly maintained, clean, and stocked with necessary medical supplies. * Perform pre-trip and post-trip vehicle inspections. Patient Flow and Front Desk Duties: * Register and update patient information, ensuring confidentiality under HIPAA and 42 CFR Part 2. * Assist patients with registration, appointment scheduling, and insurance/OHP enrollment support. * Document medical information accurately in EHR. Obtain proper documentation for patient financial status to facilitate appropriate billing. * Schedule appointments with VG's OHP specialist to enroll eligible patients in OHP. * Perform basic office operations and use the Virginia Garcia Electronic Medical Record (EMR) system. * Answer telephones, assist callers, and schedule appointments for medical and dental services, and coordinate appointment needs with CATT Health Services partners * Maintain proper documentation per quality assurance guidelines. Scan documents into patient record. * Maintain a clean, safe, welcoming, trauma-informed, and culturally respectful front office environment. Direct Patient Care Duties: * Coordinate patient flow with on-site providers, recovery peers, and CATT Services partners. * Room patients and record vital signs, including for patients in MAR (Medication-Assisted Recovery) visits. Administer vaccines, perform lab draws, and assist with CLIA-waived tests. * Support harm reduction services (e.g., naloxone education, supply distribution) under provider direction. * Assist providers with procedures, screenings and patient education related to substance use and recovery. * Administer medications under the direction of on-site providers, including oral, topical, and injections. * Conduct laboratory procedures such as urinalysis and strep cultures. * Perform quality control tests on CLIA-waived labs. * Disinfect and sterilize instruments and equipment. Indirect Patient Care Duties: * Maintain and order medical, pharmaceutical, and office supplies specific to CATT operations. * Track and support referrals to internal and external programs (primary care, behavioral health, residential treatment). * Document daily vaccine refrigerator/freezer temperatures and support compliance with VFC and VG policies. * Assist with quality improvement activities, including data collection and reporting. * Support coordination of care between medical, behavioral health, and community partners. Miscellaneous Duties: * Assist in coordinating health and recovery support activities with community partners, families, and resources. * Order and maintain patient education materials on addiction, harm reduction, and recovery supports. * Perform monthly Vaccine Administration Records (VAR) inventory. * Handle Protected Health Information (PHI) and substance use disorder treatment information in compliance with HIPAA and 42 CFR Part 2 regulations. * Support other patients or departments as appropriate. HIPAA Requirements The Mobile OHA - CATT will access Protected Health Information (PHI) while performing tasks such as scheduling, registering patients, updating insurance coverage, and performing medical assistant duties. Access to specific patient records is limited to the minimum necessary to fulfill job responsibilities, including patient demographics, account information, encounter forms, medical records sections relevant to scheduling, and the problem list/immunization record. Knowledge, Skills, and Abilities * Proficiency in English and Spanish, both written and spoken, is required. * Ability to effectively serve diverse populations with sensitivity to intercultural issues. * Empathy and sensitivity when working with individuals experiencing substance use disorders. * Ability to perform clerical tasks with speed and accuracy, including word processing, database management, basic computer functions, data entry, and filing. * Demonstrated initiative and sound judgment in identifying and resolving problems. * Knowledge of confidentiality regulations and the ability to maintain them. * Capacity for independent decision-making within established mobile clinic protocols and procedures. * High level of accuracy with numbers and data entry. * Excellent communication skills, including interpersonal, oral, written, and non-verbal communication. * Ability to build supportive relationships with staff, patients, families, and the community. * Service-oriented with the ability to adapt to changing workloads and pace. * Valid driver's license, reliable transportation, safe driving record, and insurance coverage required. Education and Experience * High school diploma or equivalent required. * At least one year of previous medical assistant experience is required. * Active Medical Assistant certification required. * Active CPR/First Aid/BLS certification or ability to become certified within 180 days of hire required. * Six months or more experience working as a Front Desk Receptionist with EHR registration duties preferred. Behavioral Competencies * Accountability: Model VG's mission, vision, and shared values. * Customer-Focus: Provide welcoming, nonjudgmental care to patients in recovery. * Teamwork: Collaborate with multidisciplinary teams including peers and community partners. * Initiative: Be innovative, apply fresh ideas, and continuously improve work processes. * Confidentiality: Maintain strict confidentiality and respect the privacy of others with HIPAA and 42 CFR Part 2. * Ethics: Demonstrate integrity, honesty, and stewardship in all work encounters. * Respect: Show consideration and appreciation for co-workers and patients with lived experiences and recovery journeys. * Communication: Convey thoughts and ideas effectively while understanding others' perspectives. Physical Requirements * Standing: 25% * Walking: 45% * Sitting: 25% * Lifting/Carrying: 5% (must be able to lift/carry 40 lbs. of supplies) Working Environment/Physical Hazards * Work in a well-lit, ventilated environment. * Exposure to bloodborne pathogens and potentially hazardous chemicals. Travel Requirements * This position may require travel to outreach locations, community partner site, or other VG clinics as needed. The Mobile OHA-CATT may be asked to drive the mobile clinic at time (following training and competency verification) Equipment Used Office Equipment: * Office: Computer, telephone, copier, scanner (data entry and word processing) Medical Equipment: * Autoclave * EKG * Pulse oximeter * Audiometer * Nebulizer * O2 tank * Liquid nitrogen * Glucometer * Hemoglobin A1C * Cholesterol Screening Equipment * Hemoglobin Screening Equipment * Vaccine storage and transport Immunization Staff must meet immunization requirements as stated in VGMHC's immunization policy and applicable state and federal guidelines. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.
$61.5k yearly Auto-Apply 24d ago
Patient Access Representative 1
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Hillsboro, OR
At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Patient Access Representative 1 communicates with patients and other community members and provides exemplary customer service to Virginia Garcia's standards. This position provides support to the patients and clinical staff of Virginia Garcia. Essential Duties and Responsibilities: * Answer patient phone calls, schedule appointments. Create and route telephone encounters as appropriate following all Virginia Garcia workflows and procedures. * Schedule appointments for new and established patients. * Add or remove patients from waitlists. * Use 'gaps in care' reports provided by the data team to outreach to patients to schedule appointments for things like diabetes checks, paps, WCC, etc. * Manage the email inbox for interpreter services, making the appropriate appointment notes and communicating with the care team as needed. * Monitor the call queue and return phone calls from patients who have used the call back option or have left messages in an efficient and timely manner. * Schedule, as available, all chronic or non-acute problems, or routine care appointments. * Schedule COVID and Flu vaccines and testing appointments. * Verify insurances on portals. * Page the clinics as needed using the contact RN immediately sheet. * Accurately document incoming and outgoing information in the patient's chart. * Route all incoming calls to appropriate staff or take messages as needed. * Follow all policies, procedures, protocols and workflows. * Assist other Call Center staff as time permits and need is established. * Participate in all staff meetings. * Perform other duties as assigned. * Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The Patient Access Representative 1 will have access to PHI during the course of their work activities. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee may have access include: patient demographic information in the practice management system, and chart notes, incoming records, reports, results, consultations, etc. The Patient Access Representative is required to read the content of these records only the extent needed to accomplish the assigned task. Knowledge, Skills and Abilities: * Ability to work in a fast-paced and demanding environment with changing priorities and competing deadlines. * Excellent customer service skills with patients, other Virginia Garcia staff members and community members. * Proficient with Microsoft office suite (Word, Excel, Outlook, PowerPoint). * Proficiency in English, both spoken and written required. * Bilingual Spanish/English, both written and spoken language preferred. Education and Experience: * High school graduate or equivalent. * Previous clinical experience in ambulatory health care setting with knowledge regarding medical terminology preferred. * Multi-line telephone experience preferred. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent * Standing: 10% * Walking: 10% * Sitting: up to 85% * Reaching/stooping/bending: Occasional * Must be able to lift/carry up to 20 lbs. on occasion * Computer usage: up to 85% Equipment Used: * Computer, Telephone, Fax, Copier, Scanner, Printer Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes fairness in placement, promotion, transfer, rate of pay, and termination.
$34k-39k yearly est. Auto-Apply 2d ago
Certified Recovery Mentor
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in McMinnville, OR
At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Certified Recovery Mentor/Peer Support Specialist (CRM/PSS) works as a member of an interdisciplinary to provide peer recovery support to individuals with substance abuse and mental health disorders and/or gambling addictions, while supporting a Trauma Informed Care perspective. This position participates in and implements program goals and objectives by providing a set of non-clinical activities that will promote a strengths-based, wellness-informed, client-centered approach to achieving person-driven goals. The CRM/PSS advocates for the individual and supports them to pursue their personal goals and individual wellness journey. Essential Duties and Responsibilities: · Act as a positive role model for individuals being served, showing a recovery and healthful lifestyle orientation. · Share own recovery story with individuals being served, when appropriate. · Connect participants to various models of recovery support and community resources and assist with developing a support network. · Support clients with learning how to navigate community resources including, but not limited to, the recovery community, housing, and mass transit. · Reflect positive peer values that include non-hierarchy and mutuality. · Comply with and implement the regulations, policies, and procedures that pertain to peer-delivered service goals and protocol. · Facilitate transfer to higher levels of care as assessed and appropriate. · Provide relapse prevention support services and planning, following up immediately and regularly with patients who are struggling with relapse and/or have a high relapse potential. · Participate in regular clinical and task supervisions. · Attend clinical case conferences and staff meetings as indicated to gain knowledge, communicate program goals, and advocate for the needs of individuals. · Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for program participants and staff. · Prevent escalation, avoiding crisis situations or neutralizing crises in progress utilizing training, policies and procedures in place. · Administer outcome measurement tools with individuals and participate in data collection. · Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures, and local, state, and federal regulations. · Maintain accurate and up-to-date documentation associated with billing, assessment, treatment, program participant's progress, and other activities, as required. · Provide input into the therapeutic treatment at the program in collaboration with individual being served and case manager. · Actively support team members and other managerial and/or volunteer staff. · Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics. · Provide management of care for patients, ensuring individualized quality care in conjunction with medical care team, as needed. · Ensure appropriate procedures are developed and followed regarding community-based and clinic safety protocols. · Promote agency initiatives and focus of patient sub-populations as determined by agency executive team. · Attend agency and community meetings as appropriate and determined in collaboration with supervisor. · Initiate and participate in patient care inter- and multi-disciplinary case conferences and educational and program service programs. Perform other duties as assigned. Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The Certified Recovery Mentor/Peer Support Specialist will have access to PHI during the course of their work activities. They will use the information to provide individual patient assessments to be used in the development comprehensive integrated medical care services. Applying the minimum necessary standard of HIPAA, the designated record sets to which this position will have access include: all sections of the medical record, patient demographic information in the practice management system, incoming records, reports, results, consultations, etc. This position is required to read the content of these records only to the extent needed to accomplish the assigned tasks. Knowledge, Skills and Abilities: · Must self-disclose, as appropriate, as a person in active recovery from substance use/mental health and must have personal experience with recovery services. · Basic knowledge of methods of behavioral medicine and evidence-based treatments for medical, mental and substance use conditions. · Knowledge of the problems and dynamics in treating medically underserved populations. · Knowledge of community health, welfare, and social agencies. · An understanding of the effects of trauma on health, coping, and other aspects of the lives of those we serve. · Demonstrate responsibility for safety of program participants, staff, and property. · Ability to apply age-specific principles of growth and development and life stages to meet each patient's needs, commensurate with educational preparation. · Proficiency with MS Office Suite (Excel, Word, Outlook, and PowerPoint) required. Prior EHR experience preferred. · Ability to organize and prioritize tasks, work under pressure and meet deadlines. · Strong analytical, attention to detail, and problem-solving skills. · Ability to work successfully as a primary health care team member. · Excellent collaborative/cooperative working, oral, and written communication skills. · Valid driver's license, reliable transportation, safe driving record and active auto insurance coverage. · Bilingual English/Spanish language skills (speaking, reading and writing) preferred. Education and Experience: · Two years' experience as a Recovery Mentor working with youth or adults with Substance Use Disorders preferred. · Completion and certification of a Recovery Mentor and/or Peer Support Specialist training approved by the Oregon Health Authority (OHA) within six (6) months of hire. · Experience consulting with interdisciplinary teams. · Experience with youth or adults using patient-centered, trauma informed care practices. · Experience working in a multi-cultural, diverse environment preferred · Experience in community health care working with indigent populations preferred. · Experience with Medication Supported Recovery (MSR), also known as Medicated Assisted Treatment (MAT), is preferred. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent · Computer use: up to 25% · Standing/Walking: up to 20% · Sitting: up to 90% · Lifting/Carrying: less than 5%; may occasionally lift up to 20 lbs. · Travel to multiple locations within Washington and Yamhill counties. Working Environment/Physical Hazards: · Work in well-lighted, ventilated office environment. Potential exposure to blood borne pathogens and hazardous chemicals. Office equipment Used: · Computer · Telephone, fax, copier, scanner, printer Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.
$29k-37k yearly est. Auto-Apply 1d ago
Chief Human Resources Officer
Tuality Healthcare 4.4
Hillsboro, OR job
This executive role provides enterprise-wide leadership and strategic direction for people, culture, communications, and community-facing functions at Hillsboro Medical Center. The position oversees Human Resources, Employee Health, Marketing & Communications, Community Relations, and Volunteer Services, aligning workforce strategy, organizational culture, and community engagement with HMC's mission, vision, and operational priorities. Serving as a trusted advisor and thought partner to the CEO and Executive Team, the role champions inclusive, high-performing people practices; leads labor and workforce strategy; drives talent attraction, retention, and development; and integrates technology, automation, and data analytics to enhance employee experience and organizational effectiveness. The position plays a critical role in enterprise strategy, change management, and external partnership development, ensuring HMC is positioned as an employer, partner, and healthcare provider of choice. Functional Leadership. Leads and oversees assigned departments/functions to support strategic initiatives, achieve operational objectives, and ensure the overall health and success of the organization. Examples of functional responsibilities include, but are not limited to: * Executive Leadership & Strategic Governance: Provides high-level advisory and ensures the organization is sound and aligned with long-term goals. * Functions as a strategic advisor to the Executive Team and Board of Directors on key organizational, management, and people-centric issues. * Aligns structure, talent, and culture with strategic priorities, regulatory requirements, and market forces to ensure organizational adaptability. * Partners with the executive team to define metrics, assess capabilities, and develop plans to bridge operational gaps. * Brings together diverse constituencies to articulate and implement a shared vision for service delivery. * Directly oversees the strategic and operational aspects for Human Resources, Employee Health, Marketing, Community Relations, and Volunteer Services. * Comprehensive Human Resources & Talent Management: Manages the full employee lifecycle, from innovative sourcing to data-driven retention. * Leads innovative recruitment initiatives tailored to the evolving healthcare landscape, including intentional diversity strategies to reflect the community. * Oversees compensation, benefits, and HR operations to ensure competitive talent support. * Implements evidence-based strategies and learning pathways to improve employee stability and long-term engagement. * Utilizes analytics to monitor trends, forecast future staffing needs, and optimize recruitment efforts. * Leads talent reviews, succession planning, and leadership development to ensure a continuous pipeline of talent. * Labor Relations & Workforce Strategy: Manages the complex relationship between the organization, its workforce, and labor unions. * Actively partners in negotiations and manages collective bargaining agreements and labor relationships. * Develops labor strategies that align with the overall organization's mission and financial goals. * Provides leadership guidance on workforce and labor issues, ensuring a productive and compliant work environment. * Legal and Regulatory Compliance; Stay updated on federal, state, and local laws regarding compensation, wages and overtime; discrimination and harassment, family/medical/disability leaves of absence and accommodations; workplace safety and injuries; collective bargaining; as well as other areas of labor and employment law, regulatory and contractual compliance. * Policy Development: Create and implement employment policies such as EEO, harassment prevention, compensation, and benefits that align with legal requirements. * Investigations: Oversee internal investigations into employment-related incidents and complaints, ensuring fair and legal resolution. * Litigation Support: Manage employment-related claims and litigation and collaborate with legal counsel on disputes. * Training: Develop and deliver training on legal aspects of HR, including harassment, diversity, and safety for all staff * Fair Pay: Ensure fair compensation practices and benefits administration, complying with laws on overtime, leave, and benefits. * AI, Automation & Digital Transformation: Directs the modernization of the workforce through technology and change management. * Directs the strategy for integrating AI and automation into core workforce operations to improve efficiency. * Identifies opportunities to automate administrative workflows to elevate the digital employee experience. * Fosters a culture of continuous learning that empowers staff to thrive alongside evolving digital tools. * Applies systems thinking and stakeholder engagement to guide the organization through complex technological shifts. * Community Engagement & Brand Advocacy: Serves as the external face of the organization to build trust and regional partnerships. * Represents the organization externally to promote health initiatives and strengthen public trust. * Cultivates relationships with schools, non-profits, civic leaders, and public health agencies. * Serves on the Health and Education District Committee to align organizational goals with regional needs. * Plans and leads high-impact events that reinforce the commitment to community well-being. * Operational Excellence & Team Development: Ensures day-to-day operations are efficient and staff are empowered to succeed. * Guides subordinate directors and managers in developing initiatives, coaching them to implement work plans effectively. * Oversees contracted service providers to ensure service levels and contractual obligations are met. * Maintains subject matter expertise in regulatory changes and healthcare trends to ensure all programs remain compliant and innovative. * Serves as a liaison across disciplines, participating in and leading various committees and workgroups. People Management. Leads and manages assigned departments/teams to support workforce satisfaction and engagement and efficient operations. Executes leadership and supervision tasks in an accurate, equitable, timely and effective manner to meet service and performance expectations. People management tasks include, but are not limited to: * Serves as a trusted advisor to executive leadership, fostering adaptability, resilience, and continuous improvement across the organization. * Manages employees from selection and hiring/onboarding through offboarding/separation. Establishes clear expectations and fosters an environment that supports good communication. * Coaches, mentors, and supports staff at all levels of the organization. * Takes steps to ensure continuity of operations. Proactively engages in workforce capacity planning, leadership development, management skill-building, and succession planning. * Actively monitors and manages employee satisfaction, engagement, and turnover. * Responds to and mediates employee concerns and/or union grievances. Addresses difficult situations in a timely and effective manner. Outcomes & Financial Management. Ensures the operational and financial performance of assigned departments/functions through appropriate strategies and objectives. * Leads cross-functional teams across HMC and OHSU/partner organizations to achieve desired outcomes and key performance indicators (KPIs). * Uses effective methods and metrics to measure and monitor performance. * Takes initiative to address challenges. Leads and/or engages in performance improvement and quality initiatives. * Communicates departmental status updates transparently and consistently. Strategy & Planning Leadership. Contributes functional and leadership expertise to lead and support strategic, operational, and fiscal planning for the organization. * Develops and leads implementation organization-wide strategies and work plans. * Guides and supports subordinate staff in the development of department/function-specific initiatives, goals and objectives. Coaches and develops directors and managers as they implement work plans. Ensures that systems are in place to document progress and results. * Inspires commitment and leads others to implement and execute plans. Organizational Duties & Responsibilities Supports and represents Hillsboro Medical Center's mission, vision, and values. * Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness * Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County * Excellence: Provides the highest quality of care and service * Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction Decision Making & Budgetary Responsibilities * Develop and manage the annual operating budget for assigned departments, ensuring financial targets are met or exceeded. * Acts as a decision maker at the organizational level. Analyzes data and uses sound judgement in making independent decisions. JOB SPECIFICATIONS Education & Experience REQUIRED: * Master's degree in business administration or human resources management, OR bachelor's degree with equivalent experience. * Ten (10) years of directly relevant progressive leadership experience in human resources management. * Seven (7) years in healthcare and/or human resources leadership/ decision making roles. * Minimum of five (5) years' experience in managing personnel. * Minimum five (5) years' union labor experience. PREFERRED: * Juris Doctorate (JD) degree (law degree). * Healthcare industry and community hospital experience. Licenses & Certifications REQUIRED: * N/A PREFERRED: * PHR/SPHR and/or SHRM-SCP/CP Required Knowledge, Skills, and Abilities Knowledge of: * Advanced HR Practices: Comprehensive understanding of human resources programs, regulatory compliance, and workforce sustainability. * Financial & Fiscal Stewardship: Strong financial acumen, including budget management and methods for improving organizational financial performance. * Labor Strategy: Deep knowledge of operating within complex, unionized healthcare environments. * Organizational Development (OD): Theory and practice of OD and change management frameworks to ensure institutional agility. * Technology Systems: High proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), EMR (Epic preferred), and specialized HR information system functionalities (Workday preferred). Skill in: * Strategic Communication: High-level verbal and written communication tailored for leadership, board members, and community stakeholders. * Leadership & Coaching: Proven skill in facilitation, delegation, and mentoring to support the professional success of others. * Interpersonal Relations: Advanced customer service and relationship-building techniques to engage patients and employees alike. * Conflict Resolution & Negotiation: Navigating diverse interests to build strategic alliances and partnerships. * Analytical Problem-Solving: Applying systems-thinking and independent judgment to resolve complex organizational issues. Ability to: * Be the Voice of Culture: Serve as a visible, employee-facing leader who inspires a shared sense of purpose and embodies organizational values. * Lead Through Change: Guide the organization through shifting healthcare landscapes using effective change management strategies to translate concepts into practical, scalable solutions. * Foster Inclusivity: Build a high-performing, engaged, and inclusive workforce capable of delivering equitable healthcare. * Collaborate Strategically: Cultivate effective working relationships with board members, providers, and healthcarepartners to execute business strategies. * Work Autonomously: Prioritize and organize a wide variety of high-level assignments while maintaining focus on fiscal and mission-driven goals. PREFERRED Knowledge, Skills and Abilities: Experience with process improvement methodologies. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
$107k-150k yearly est. Auto-Apply 9d ago
Mobile Health Program Supervisor
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Hillsboro, OR
At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary The mobile health program (MHP) facilitates access to medical, dental, behavioral health, and social care for patients with the highest barriers to receiving care by taking services into the community. This role will work directly with immigrants, refugees, houseless individuals and families, people with mental illness, substance use disorders, and other historically underserved communities. The Mobile Health Program Supervisor provides operational leadership, direct supervision, and performance oversight for an integrated community-based care delivery team assigned to the mobile program. The MHP will operate full-time, year-round providing primary and preventive care services in the community for Washington and Yamhill County residents. The supervisor may occasionally drive the mobile health unit (a modified RV) following training and qualification assessment. This position regularly travels between mobile sites and requires a valid driver's license and a vehicle. Role includes some weekend and late evening shifts. Essential Duties and Responsibilities Operational Leadership * Organize and manage mobile team members huddles and escalate issues appropriately to Mobile Health Program Manager (MHPM). * Facilitate mobile team meetings. * Develop and maintain professional, service-oriented working relationships with patients, community partners, leadership team, and mobile program employees. * Maintain a mobile visual management electronic "whiteboard." * Participate actively in mobile leadership team decision-making. * Investigate operational problems and workload distribution issues with MHPM. * Investigate patient and provider/staff complaints and develop appropriate action plans regarding customer service, quality assurance, and compliance issues, collaborating with HR, the Quality Assurance Manager and the Chief Corporate Compliance Officer, when applicable. * Ensure mobile unit and associated spaces, including those in community partner facilities provide a safe and confidential setting for prospective mobile patients to request and receive services. * Maintain an orderly and professional working atmosphere. * Manage clinical and office supplies as delegated by MHPM. * Deploy support staff to ensure the needs of all mobile activities and events are met. Collaborate with MHPM to ensure staff coverage and assignments across program. * Effectively communicate and model VG's mission and values to staff and clients. * Prepare for and present occasional program updates and data for Senior Leadership Council and Board of Directors in collaboration with mobile leadership. * Monitor to ensure that interpretation services are scheduled accurately for both in-person and Video Remote Interpreting (VRI) services. * Assure mobile program staff are accessing Uber Health, flex fund, and other patient support services effectively and in accordance with eligibility requirements. Supervision * Provide supervision, coaching, development, and performance management of all permanently assigned mobile health program staff, excluding licensed practitioners. This may include clinical and front office support staff including medical assistants and RNs. * Coordinate the hiring process and exercise final hiring authority for mobile support staff. * Maintain staffing targets for the team and ensure adequate daily coverage of staff. * Work with the Registration and Interpretation Services Program Manager (RIS) to assure that mobile staff perform registration and customer service accurately and in a timely manner. * Be present to mobile health staff either remotely (from another site) or in person. * Hold a 1:1 check-in with each team member at least monthly. * Communicate performance expectations to staff. * Provide annual performance reviews and support staff development for direct reports. * Manage and address interpersonal dynamics and differences effectively; collaborate as needed with MHPM to resolve team member performance issues. * Adhere to performance management expectations as provided through the progressive discipline process. * Lead and develop staff by role modeling professional practice and customer service skills. * Lead the mobile health staff toward compliance with all VGMHC's policies and procedures. * Implement and sustain a customer-focused environment through care team staff training and positive reinforcement, consistent recognition, and performance management. * Ensure appropriate, accurate, and timely management of employee timecards and time off requests. Training and Program Compliance * Orient new mobile program staff to their roles, including the development of training plans, assisted by the VGMHC Organizational Development Department, Quality Department, and EHR support. * Review standard work with staff and monitor that they understand and perform to plan. * Work with MHPM and Director of Operations to ensure compliance with HRSA and state program requirements and to prepare for and host site visits as needed. * Facilitate mobile role-based, team, and department meetings in collaboration with MHPM. * Provide support and oversight for clinical staff for clinical compliance module completion and the CLIA and VFC competency checkoffs. * Act as primary contact and support for internal audits and prepare for bi-annual C-Qual site visits. * Create and implement processes to ensure compliance with "back-office" programs such as vaccine administration and management and laboratory quality assurance compliance. * Assure compliance with all pharmacy policies and regulations for clinic dispensed medications, including supporting procedures for inventory, tracking, and medication reconciliation compliant with 340B. * Identify training needs of clinical staff and coordinate with clinical training team to meet these needs. * Provide Epic support to team members; function as an EPIC 'Super-User.' Metrics and process improvement * Address mobile program quality outcomes, including quality measures and access data, and address progress and improvement. * Participate in quality improvement activities which support patient access management outcomes. * Post weekly and monthly data to mobile "whiteboard" - be the team's data expert. * Consistently monitor access and productivity with each mobile site. Report on KPMs with MHPM. * Lead and promote mobile innovation efforts that address population health goals and the biopsychosocial needs of mobile populations. * In collaboration with MHPM, promote and lead process improvement efforts through PDSA cycles, value stream mapping, and other lean methodologies. * Work with team members to pull data reports; help to prioritize quality and access measures for the team to focus on. * Develop staff training, coaching and workflows to improve outcomes in organizational metrics with particular focus on access and population health. * Ensure daily coverage and monitor that daily tasks are being completed in a timely manner. * Perform other duties as assigned. HIPAA Requirements The Mobile Health Program Supervisor has access to PHI to create and maintain an accurate and up to date medical record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The Program Supervisor is required to read the content of these records only the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills, and Abilities * Committed alignment with VGMHC's mission, vision, and values. * Bilingual English/Spanish preferred (spoken and written). * Sensitivity to the needs and situations of marginalized populations from a variety of income levels including immigrants, refugees, houseless individuals and families, people with mental health and substance use disorders, and others with barriers. * Valid driver's license, reliable transportation, safe driving record, and insurance coverage required. * Ability to remain calm and professional when faced with difficult situations or emergencies. * Knowledge of electronic health record systems (OCHIN Epic or Epic) is preferred, and competency is expected to be acquired within an appropriate timeframe. * Effective organizational, time management and delegation skills. * Ability to recognize problems, collect data, and establish facts. * Ability to embrace change and innovation when appropriate. * Ability to effectively present information and respond to questions and requests from patients, coworkers, and community members, including public speaking to groups of all sizes. * Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook). * Ability to effectively communicate direction, instruction, and guidance to staff. * Ability and willingness to work at multiple locations across the broad VGMHC service area. Education and Experience * High school diploma or general education degree required. * One year experience in supervisory or lead position required. * MA accreditation, LPN certification, AA/BA degree in a related healthcare field with two years relevant healthcare experience preferred. * Bachelor's degree in a relevant field preferred. Behavioral Competencies Accountability: Role model VG's mission, vision, and shared values. Customer Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations. Teamwork: If someone needs help, help them. Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work. Confidentiality: Maintain strict confidentiality and respect the privacy of others. Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work. Respect: Demonstrate consideration and appreciation for co-workers and patients. Communication: Demonstrate the ability to convey thoughts and ideas as well as understand the perspective of others. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay and termination.
$41k-47k yearly est. Auto-Apply 27d ago
Certified Nursing Assistant (CNA)
Tuality Healthcare 4.4
Hillsboro, OR job
Pay range: $22.87/hr - $31.80/hr The Certified Nursing Assistant assists with the nursing care of patients under the supervision of licensed nursing staff. Provides comfort services and assistance with activities of daily living. Contributes to a positive work environment that promotes HMC values. Carries out orders and treatments as directed by the RN. Representative duties and responsibilities include, but are not limited to: * Assists with the nursing care of patients, vital sign collection, specimen collection, intake and output measurement, non-sterile treatments, activities of daily living (ADLs), support patient's comfort and emotional needs, monitors and reports changes in patient condition or behavior to licensed nursing staff in a timely manner, assist with emergency efforts as directed. Perform expanded tasks only after completing appropriate training and competency validation, and only as allowed under Oregon Administrative Rules (OAR 851-060-0930) and facility policy. Transport and Movement of Patients. Representative duties and responsibilities include, but are not limited to: * Assists with ambulation, lifting, and transferring patients from stretcher to bed, bed to wheelchair, etc. Uses proper body mechanics and equipment while moving patients. Maintains a clean and organized patient environment. Representative duties and responsibilities include, but are not limited to: * Assists with room turnover, restocking supplies. Administrative Duties. Representative duties and responsibilities include, but are not limited to: * Assists with patient admission or discharge as needed. Accurately documents care provided and patient observations in the medical record. Organizational Duties & Responsibilities Supports and represents Hillsboro Medical Center's mission, vision, and values. * Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness * Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County * Excellence: Provides the highest quality of care and service * Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction JOB SPECIFICATIONS Education & Experience Preferred: * Six (6) months experience in skilled nursing facility or hospital. Licenses & Certifications Required: * Current Oregon CNA Certification required upon hire * American Heart Association Healthcare Provider BLS preferred upon hire, and required within 90 days of hire. * If not American Heart Association Healthcare Provider BLS certified upon hire, must have current BLS certification through another provider. Required Knowledge, Skills, and Abilities Knowledge of: * Basic medical terminology, healthcare procedures and HIPAA regulations and confidentiality. * Basic office equipment and software (i.e. Microsoft Office Suite, scheduling software). Skill in: * Effective verbal and written communication, active listening, and interpersonal skills. * Time management, prioritization, attention to detail, and multitasking. * Excellent customer service skills including patience, empathy and problem-solving. * Building strong relationships with patients, providers, staff, management. * Demonstrates skills in caring for neonatal, pediatric, adolescent, adult and geriatric patients in a knowledgeable, skillful and consistent manner. Ability to: * Maintain a professional appearance and demeanor. * Work independently with moderate supervision. * Function effectively in stressful situations. * Collaborate effectively with healthcare team members. * Adjust to changing priorities and work demands. * Request assistance or additional explanation when needed. * Develop skills in use of computerized hospital information/ordering system. #Tier3 Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
$22.9-31.8 hourly Auto-Apply 21d ago
Foundation Executive Director
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Hillsboro, OR
Job Title: Foundation Executive Director FLSA: Salaried "Exempt" Department: VG Foundation Representation: Not Represented Reports to: VGMF Board Chair At the Virginia Garcia Memorial Foundation, we stand as the dedicated partner to the Virginia Garcia Memorial Health Center. We believe that health care is a fundamental right, and we are driven by the vision of a healthier community where every person thrives. Our purpose is to secure the critical resources-funding, partnerships, and support-that empower the Health Center to deliver high-quality, comprehensive primary care to Washington and Yamhill counties, with a special emphasis on removing barriers to health for migrant and seasonal farmworkers and all who are in need. We strive to inspire generosity and build enduring community support to ensure the legacy and future of compassionate care. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Foundation Executive Director is the chief development officer reporting directly to the Foundation Board Chair with a dotted line to the Health Center CEO. The Executive Director leads and strengthens a comprehensive fundraising program in support of the Health Center's mission and goals. The Executive Director oversees annual giving, major giving, planned giving, public as well as private grants and fundraising events. The Executive Director develops community relationships to build a greater understanding and support for both the Health Center and Foundation's mission, vision and goals. The Executive Director is an Ex-Officio Virginia Garcia Memorial Foundation Board member and attends the Health Center Board meetings. The Executive Director is a member of the Health Center Senior Leadership Team. Essential Duties and Responsibilities: Leadership · Provide Foundation with strategic vision for innovative new approaches to development and community partnerships. · Partner with the Center CEO, Foundation staff, and Foundation Board to create and implement the Foundation's strategic and operation plans. · Lead the Foundation team in the development of measurable annual objectives in the areas of annual giving, special events, capital projects and campaign donations, planned giving and grant awards to support reaching strategic plan goals. · Oversee individual, corporate, foundation, event, and federal fundraising. · Provide strategic direction for marketing and communication programs that support the Foundation initiatives. · Provide thoughtful executive leadership of the Foundation team that is inclusive, transparent, and empowering in a manner that supports and guides the Foundation's mission. · Support the Foundation Board of Directors, nurture positive engagement of board members, and ensure appropriate governance by the Foundation Board. · Participate in the Virginia Garcia Memorial Health Center Senior Leadership Team. · Cultivate and nurture productive working relationships with Center staff and Center Board members. Management · Manage, train, and provide development opportunities for Foundation staff. · Oversee the day-to-day Foundation operations and ensure overall long-term success of the Foundation. · Foster a collaborative, team-centered working environment, encourage professional development, and champion accountability among staff. · Create and support team building, positive team dynamics, and cohesiveness. · Develop and implement policies and procedures to ensure operational best practices are integrated into the Foundation's culture of service delivery. · Attend all Foundation Board meetings and provide reports and updates on staff as well as all current work, project timelines, and project and organizational progress. · Maintain compliance with all 501(c)(3) corporation regulations. · Ability to maintain a professional demeanor and confidentiality Financial Management · Partner with the Center CFO to ensure high quality and transparent use, reporting and processing of donated funds as well as financial reports and budgets. · Prepare, manage and maintain the Foundation budget, overseeing revenue projection development as well as operating expenses, ensuring objectives are met. · Prepare and manage the required data and reports to complete Foundation 990 as well as the annual audit processes. · Ensure that donor directives and wishes are upheld. · Ensure that all donor records and files are maintained, kept confidential, and are protected on paper and/or in a donor database. Community Partnerships and Relations · In partnership with the Foundation Communications and Events Manager and the Center's Communication & Strategy Director, develop and oversee Foundation communications and messaging, increasing visibility for the Health Center and Foundation fundraising activities. · Develop website, newsletter, and social media content for purposes of promoting fundraising activities, sponsors, opportunities for contributing to Foundation. · Serve as the Foundation's primary advocate and spokesperson in the local and regional community and, therefore, increase awareness, understanding and appreciation of the Foundation and the Health Center. · Participate in community activities, Health Center and Foundation committees, and other endeavors to become integrated into the community and Health Center. · Perform other duties as assigned by the Health Center CEO and/or the Foundation Board Chair. HIPAA Requirements: The Foundation Executive Director may have access to PHI in order to perform their job duties. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. All employees are required to read the content of these records only to the extent needed to accomplish the assigned task. Knowledge, Skills and Abilities Required · Excellent public speaking skills. · Strong written and verbal communication skills. · Experience working with media preferred. · Commitment to the mission, vision and values of Virginia Garcia Memorial Health Center and the Foundation. · Demonstrated commitment to providing an inclusive and diverse working environment. · Spanish language skills preferred. · Valid driver's license, reliable transportation, safe driving record and insurance coverage required. Education and Experience Required · Bachelor's degree in business administration, nonprofit administration, public health administration or closely related field is required. Master's-level education is preferred. · Prior experience at the leadership level of a nonprofit fundraising organization. · Experience managing and developing employee performance and engagement. · Successful experience in nonprofit fundraising resource development and proven success in innovative program implementations and fundraising goal achievements. · Experience supporting a non-profit Board of Directors. · Experience in setting, communicating and achieving long and short term strategic organizational plans. · Experience in organizational program planning, development and achievement. · Experience in the financial oversight of a department or organization, preferably in a nonprofit setting. Physical Requirements · Use of computer: up to 80% · Standing: 20% · Walking: 25% · Sitting: up 70% · Lifting/Carrying: 5% · Physically demanding tasks: Must be able to life/carry up to 30 lbs - supplies · Local Travel: 20% Equipment Used: Office Equipment · Computer: to perform data entry and word processing · Telephone, fax, copier, scanner, printer Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes fairness in placement, promotion, transfer, rate of pay, and termination.
$108k-160k yearly est. Auto-Apply 60d+ ago
Physician Associate - APC Support
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in McMinnville, OR
At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high quality, comprehensive, and culturally appropriate primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farmworkers and others with barriers to receiving health care. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Physician Associate is to provide primary care medical services to the patients of the Center in accordance with training, experience and licensure. Participate as a member of the medical team within the Center. Function as an educational resource to patients, the Center, students and the Community. Essential Duties and Responsibilities: Participate in direct patient care, which may include obstetrics, family planning, newborn care, pediatrics and general adult care. Meet minimum patient care productivity requirements as may be set by the Center to meet requirements of outside funding and/or reimbursement sources. Provide continuous, comprehensive and culturally sensitive health care of the highest quality. Provide case management to Center patients. Provide all necessary documentation in the medical record of care provided to patient, including education, medications, referrals, diagnostic testing and follow-up. May assist in organizing and participating in special clinics such as the migrant camp program. May be required to provide services at sites other than primary worksite. Provide day-to day supervision of support staff with respect to individual patient management. Participate in case management review and discussion, i.e. OB patients, diabetics. Assist in implementation of plans to meet the objectives of the annual "Health Plan" and other goals established by the QA/QI committee and the Center's managed care plans. Participate in chart audits to assess success of QA/QI program. Participate in medical staff, OB, QA/QI meetings and other committees within the Center established to improve patient care and the overall operation of the Center. Provide supervision of students and residents in the health care professions. Become part of community groups or agencies to assist the Center's integration into the community. Provide assistance to the Medical Director or CEO to fulfill the work of the Center. Perform other duties as assigned. Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The licensed independent health care practitioners (provider) will have access to PHI in the course of carrying out their duties. The provider uses the PHI for treatment purposes and quality assurance operations. Applying the minimum necessary standard of HIPAA, the designated records sets to which this employee will have access include: the demographic and scheduling information in the practice management system, and the full medical record. Knowledge, Skills and Abilities Required: Bilingual Spanish/English preferred; willingness to become sufficiently competent in Spanish to provide medical care. Strong commitment to working with patients and staff from a wide range of ethnic, economic, cultural and social backgrounds. Education and Experience Required: · Completion of a physician associate training program approved by the State of Oregon. Licensure by the State of Oregon Medical Board Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent Standing: 20% Walking: 25% Sitting: 50% Lifting/Carrying: Physically demanding tasks: May be asked to assist patients onto or off of exam table, etc. Working Environment/Physical Hazards: · Work in a well-lighted, ventilated environment. Exposure to blood borne pathogens. Exposure to potentially hazardous chemicals. Equipment Used: Office equipment Computer: Data entry and word processing Telephone: able to hear and communicate Fax Copier Medical equipment Stethoscope, ophthalmoscope, otoscope, dopler Surgical/procedural instruments Routing medical equipment Fetal monitor EKG Pulse oximeter Nebulizer O2 tank Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.
$129k-175k yearly est. Auto-Apply 51d ago
Behavioral Health Clinician I
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Sheridan, OR
Job Title: Behavioral Health Clinician FLSA: Exempt, Salaried Base Salary: U-13 without license $64,136.54; U-15 with license, $71,576.23; DOE Department: Mental/Behavioral Health Representation: Represented Reports to: Behavioral Health Manager At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary The Behavioral Health Clinician works as a member of the primary care medical team who assists the primary care (PCP) and dental teams in managing the overall health of clients working in a primary care setting. They provide consultation to clients and works with PCP to improve recognition, treatment, and management of psychosocial/behavioral problems and conditions for clients. Essential Duties and Responsibilities: * Provides targeted evidence-based assessments and evaluations, which may include brief neuropsychological screens, diagnostic interviews and impressions and functional status focused on the presenting problem. This can include assessing and justifying a complete DSM mental health diagnosis. * Provides brief solution focused empirically based interventions to clients experiencing a myriad of bio-psychosocial problems. * Provides timely and succinct feedback to PCP's or dentists regarding consultation findings and recommendations. * Available as needed for all medical and dental team members during work hours for consultation and crisis support * Develops, teaches and/or provides oversight for classes that promote education and skill-building to enhance psychological and physical health * Determines the appropriateness of the patient receiving services in primary care. * Formulates evidence based behavioral health interventions appropriate to the primary care setting and assists with implementation of treatment plans. * Provides concise documentation in electronic healthcare system of care and recommendations in the patient's medical record within 24 hours of seeing the patient. * Provides brief follow-up, including relapse-prevention education. * Provides consultation services (continuity consultation) for a sub-set of patients who require on-going monitoring and follow-up (e.g., "high-utilizers," chronic pain, unmanaged diabetes etc.). * Shares knowledge with other team members and clients, both formally (in-services, consult responses) and informally (curbside consultations). * Identifies patients who would benefit and are willing to receive specialty mental health care, and makes referral to onsite- specialty options or off-site, to programs or other community resources. * Will carry small caseload of mental health clients for on-going specialty mental health services * Works as part of multi-disciplinary team in making recommendations for clients who abuse, misuse or divert controlled substances. * Assist in registry management for patients with higher mental health needs * Coordinate services with the psychiatric provider * Provides training and consultation to clinic staff regarding prevention and management of disruptive behavior. * May be responsible for case management. Coordinate/collaborate with physicians, staff, families, caregivers, etc. Maintain chart notes related to external contracts, obtaining pertinent records from other treatment and tracking client's involvement, follow-through and progress in varied treatment activities. * Document and maintain client records to ensure compliance with agency and contract guidelines and confidentiality. * Provide crisis intervention * Provide back-up for other staff when needed * Check messages within EHR throughout the day responding as appropriate * Provides appropriate resources and support linkage, culturally appropriate advocacy and community collaboration and culturally appropriate client evaluation and treatment. * May be required to participate in projects assisting with metrics specific to population-based health. * Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness. * Meets performance standards for productivity, documentation (including progress notes, assessments, treatment plans and authorization requests) proficiency in clinical model and evidence-based practices, quality of care (including engagement and retention) and teamwork as defined in the Performance Review * Participate in regular individual and team meetings with supervisor. Attend informational and clinical meetings which may include all staff and team meetings, consultation with other staff and required trainings. * Qualified licensed clinicians may be requested to provide licensure supervision as part of their regular position in compliance with the rules of their licensing board. * Will provide a varied mix of mental health services and health and behavior interventions, depending on credentials and site. * May be responsible for case management. Coordinate/collaborate with physicians, staff, families, caregivers, etc. Maintain chart notes related to external contracts, obtaining pertinent records from other treatment and tracking client's involvement, follow-through and progress in varied treatment activities. * Document and maintain client records to ensure compliance with agency and contract guidelines and confidentiality. * Provide crisis intervention. * Oversees Behavioral Health Associate duties which include, services to clients and their families, e.g., institutional living, health, mental health services, employment services, etc. Maintain awareness of community referral resources. * Serve as back-up for other staff when needed. * Checks messages within EHR throughout the day responding as appropriate. * Provides appropriate resources and support linkage, culturally appropriate advocacy and community collaboration and culturally appropriate client evaluation and treatment. * May be required to act as project lead on programs assisting with metrics specific to population-based health * Requires ability to work some evenings. * Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness * Meets performance standards for productivity, documentation (including progress notes, assessments, treatment plans and authorization requests) proficiency in clinical model and evidence-based practices, quality of care (including engagement and retention) and teamwork as defined in the Performance Review. * Participate in regular individual and team meetings with supervisor. Attend informational and clinical meetings which may include all staff and team meetings, consultation with other staff and required trainings. * Qualified licensed clinicians may be requested to provide licensure supervision as part of their regular position in compliance with the rules of their licensing board. Required Knowledge, Skills and Abilities: * Knowledge of methods of behavioral medicine and evidence-based treatments for medical, mental and behavioral health conditions. * Knowledge of the problems and dynamics in treating medically underserved populations. * Ability to manage and support team-based services. * Excellent oral and written communication skills. * Ability to work as a successful primary health care team member. * Creative and critical thinking skills with the ability to consider new ideas that will lead to process and team improvements. * Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time. * Problem solving skills with the ability to look for the root cause of issues and implementable, workable solutions. * Interpersonal skills with the ability to work in a fast-paced environment with the ability to participate as an independent contributor with little direct supervision or as an active team member depending on the circumstance or need. * Knowledge and experience in working with computer systems and electronic medical records. * Knowledge of learning and behavior change principles. * Demonstrated skills in motivational and health coaching, patient advocacy, health promotion, disease prevention, patient education and resource management. * Bilingual Spanish strongly preferred. Education Experience and Training: * Master's degree in Social Work, Marriage and Family Therapy, or Psychology from an accredited school required. * Licensed Psychologist or LCSW or LPC or LCSW preferred with training in behaviorism, solution focused therapy, cognitive behavioral therapy and motivational enhancement. If unlicensed, applicant must be register with respective board and work towards licensure. Virginia Garcia will provide licensure supervision. * Fluency in Spanish and experience within the Latinx community is preferred. * Demonstrated knowledge of community health, welfare, and social agencies is required. * Basic Life Saving Skills (BLS) certification required. * Demonstrated ability to conduct an assessment including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services, and criminal justice contacts, assessing family, social and work relationships and conducting a mental status examination, complete a DSM diagnosis; write and supervise the implementation of an Individual Services and Support Plan and provide individual, family, and/or group therapy within the scope of their training. * Knowledge of medications commonly used by the client population. * Demonstrates the ability to apply age specific principles of growth and development and life stages to meet each patient's needs. * Experience working in a multi-cultural, diverse environment. * A valid state driver's license, transportation and auto insurance is required or alternative means of transportation. Behavioral Competencies: Accountability * Role model VG's mission, vision, and shared values Customer-Focus * Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork * If someone needs help, help them Initiative * Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality * Maintain strict confidentiality and respect the privacy of others Ethical * Demonstrate integrity, honesty, and stewardship in all encounters at work Respect * Demonstrate consideration and appreciation for co-workers and patients Communication * Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent: * Standing/Walking: up to 20% and sitting up to 80% * Lifting/Carrying: less than 5% - may occasionally lift up to 20 lbs. * Must be able to type and read for extended periods. * Must be able to use the phone and other forms of communication. Working Environment/Physical Hazards: * Work in well-lighted, ventilated office environment. Office equipment used: Office equipment * Computer: data entry and word processing * Telephone, fax, copier, scanner, printer Immunization: Staff member must meet immunizations requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.
$64.1k-71.6k yearly Auto-Apply 2d ago
Front Office Supervisor
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in McMinnville, OR
At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high quality, comprehensive, and culturally appropriate primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farmworkers and others with barriers to receiving health care. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Front Office Supervisor supervises the reception staff and assists with front desk operations including customer service excellence, registration, revenue cycle, and workflow development. This position serves as a member of the management team, collaborates with other internal stakeholders to optimize front office activities in the standard work plan, and conducts trainings and quality audits to ensure standards are consistently upheld. Additionally, the Front Office Supervisor supports the site leadership team with site-level scheduling and supervision assistance and serves as the bridge for front to back office patient flow and communication. Essential Duties and Responsibilities: Maintain day-to-day operations of the Front Office. Maintain daily schedule to ensure staffing needs are met. Supervise the reception staff to ensure that registration and customer service are provided in a timely manner and are sensitive to the patient's physical, psychological and cultural needs. Coordinate the hiring process for new staff and exercise final hiring authority. Orient new staff members to their roles, including the development of training plans, and provide training as needed. Monitor to ensure that interpretation services are patient-centered and scheduled accurately for patient and provider for both in-person and Video Remote Interpreting (VRI) services. Lead the reception staff toward compliance with all VGMHC's policies and procedures. Supervise and develop staff by role modeling professional customer service skills. Maintain an orderly and professional working atmosphere. Facilitate and coordinate the staff's training needs in relation to the utilization of the clinic's practice management system and customer service program. Fill in and assist with check-in and registration as needed. Conduct standing bi-weekly departmental staff meetings; attend all required meetings. Conduct regular coaching and performance appraisal of the Reception/Extra Functions staff. Participate in quality improvement activities, which support patient management outcomes. Participate in the work of the Management Team through joint accountability for customer satisfaction, complaint resolution, and clinic performance in meeting system and organizational goals while adhering to all compliance programs. · Ensure tasks are being completed in a timely manner. Assign and review standard work with staff and monitor for understanding. · Maintain an awareness of patient behaviors brought to the Fairness Committee on behalf of staff. · Perform diligent follow-up and communication to staff and patient on status of complaints as stated in the Fairness Procedure. Order and maintain clinic office supplies. Assure standards are being achieved and monitor patient surveys quarterly for opportunities for improvement as it relates to the patient. Post data that reflects Front Office daily work: No shows, Patient Satisfaction Results, ASQ data, SBIRT data, New Patient data, Slot Utilization and 3 rd Next. Organize and manage front desk level tiered huddles and escalate issues appropriately to the site leadership team level. Collaborate with Finance and Billing to ensure registration and revenue cycle improvement gaps are appropriately tracking to closure. Present/escalate billing issues via the Billing/Front Office huddles, and collaborate in resolution development. Maintain primary communication responsibilities with call center and centralized scheduling to ensure that schedules and access remain productive from a site-wide viewpoint. Provide oversight of established patient check in processes, including consents, Annual Verification form, insurance & FPL. Review and audit for scanning of FPL documentation, compliance to standard FPL workflows, and REALD compliance. Coordinate training with OD Learning and Development EPIC trainers (refresher & new staff). Participate in regular progress check-ins with PCCM in 1:1s regarding established patient check-in process performance. Participate in regular collaborative communication with Membership and Billing managers regarding error trends, issue resolution, or creation/modifications of related workflows. Scrub the schedule across providers daily to troubleshoot errors or issues with site leadership team and with staff during rounding on a daily and weekly basis. Reconcile the daily bank deposit. Coordinate the food bank. Monitor reports and correct errors within EHR work queues, passport to languages, missing encounter and billing error report. Maintain appropriate communication and good interpersonal relations with management, staff, and patients to ensure coordinated efforts and provision of high quality service. Ensure that Advanced Access policies and procedures are followed. Assign and monitor completion of The Orchard training on a consistent basis. Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Perform other duties as assigned. HIPAA Requirements: The Front Office Supervisor has access to PHI in order to create and maintain an accurate and up to date medical record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The Front Office Supervisor is required to read the content of these records only to the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills, and Abilities: Proficiency in English and Spanish, both written and spoken language strongly preferred. Ability to self-manage workload. Ability to work in a timely, accurate, and detail-oriented manner. Solid organizational skills. Effective written and verbal communication and interpersonal skills. Commitment to working with patients and staff from a wide range of ethnic, economic, cultural, and social backgrounds. Competent in all healthcare insurance plans credentialed by VGMHC; knowledge of eligibility verification process with reconciliation of patient's health record. Effective time management and logical decision-making skills. Ability to embrace change and innovation when appropriate. Knowledge of insurance eligibility verification: OHP, private, Medicare, etc. Education and Experience: High School diploma or equivalent required. Three years' experience in supervision of staff strongly preferred. Experience in reception work and/or work in a social service or health care setting required. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Standing · up to 50% Walking · up to 50% Sitting · up to 90% Bend, Reach, Stoop · 5% Computer Use· up to 90% Lift/carry up to 10 lbs. Working Environment/Physical Hazards Potential exposure to blood borne pathogens and hazardous chemicals. Well-lighted and ventilated office/clinical setting. Immunization: Staff members must meet immunizations requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.
$37k-42k yearly est. Auto-Apply 60d+ ago
Project Manager
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Hillsboro, OR
At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high quality, comprehensive, and culturally appropriate primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farmworkers and others with barriers to receiving health care. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Project Manager works with the Employee Performance and Talent Development Manager to implement VG's new Learning Management System. This position works with VG leaders and subject matter experts to bring on line the different major functionalities of the system, installs third-party content, validates functionality, troubleshoots end user difficulties in accessing or using the system, provides training to leaders and front line users, and develops self-study' training materials for end users. Essential Duties and Responsibilities: Project Initiation and Planning · Develop and manage a master project plan that coordinates individual work tasks, schedules and preliminary project budgets. · Assemble and lead meetings with project team members and stakeholders to define project scope. · Organize project teams according to project requirements. · Provider leadership and coaching to project team to identify time frame, methods for accomplishing the project, and allotment of available resources to various phases of the project. · Work with the project teams to identify team leaders, and provide coaching in Lean tools and methodology to the team leads and the team. · Create documentation to capture and deal with changes in original project plan. · Support project team to produce work breakdown structures that outline the individual project plans; assign duties, responsibilities and scope of authority to project team members. · Develop and implement plans to communicate with and involve project stakeholders. Identify project risks, and decide which risks are likely to affect the project. Design strategies to manage and mitigate those risks. Project Execution, Control, and Closure · Provide support and oversite for the activities of the project team to insure the project progresses on schedule and within prescribed budget. · Monitor progress of work assignments; adjust and revise project schedules; coordinate project changes; update project schedules and budgets. · Develop consensus on project schedules and inform project team members of progress and potential schedule slippages. · Manage risks and respond to changes in risk over the course of the project. Evaluate project performance and deliverables to make certain project results meet the intended goal and objectives, and satisfy quality standards and stakeholder expectations. · Work with the project teams and their leadership to identify ways to improve project outcomes. Project Communication · Communicate verbally and in writing with project stakeholders. · Facilitate project team meetings and discussions to insure progress and positive team function. · Facilitate organizational information meetings to convey project details and gather information on projects, and how they will affect the organization. · Write project status reports. · Develop and maintain project SharePoint site for documenting progress throughout the course of the project. · Hold project assessment meeting at close of project, and insure sustainability plan is in place. HIPAA Requirements: Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and subsequent related laws and VG policies. This position may have access to PHI via the electronic health record system used by VG in order to perform the functions of the job. Knowledge, Skills and Abilities: · Ability to self-manage and effectively manage multiple and competing demands. · Ability to work in a timely, accurate and detail oriented manner. · Logical decision making skills. · Ability to embrace change and innovation when appropriate. · Knowledge of team management techniques, principles and practices. · Skill using communication techniques to bring about agreement between divergent points of view. Education and Experience: · Bachelor's or master's degree in related field. · Two years of project management experience, or prior experience implementing or administering a highly complex learning management system required. · Experience in writing project plans, developing metrics, and delivering project status reports. · Strong software experience and skills including experience with SharePoint. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.
$65k-102k yearly est. Auto-Apply 16d ago
Registered Dietitian/Diabetes
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in McMinnville, OR
The Virginia Garcia Memorial Health Center's mission is to provide high quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties with a special emphasis on seasonal and migrant farm-workers and others with barriers to receiving healthcare. Job Summary The Registered Dietitian/Diabetes Specialist is responsible for providing individual and/or group medical nutrition therapy and diabetes education and support to patients with diabetes, prediabetes and related conditions as well as preventive nutritional therapy and education to adults and children who are overweight or obese. Essential Duties and Responsibilities * Plan, implement and evaluate the diabetes education and medical nutrition therapy program. * Provide nutritional therapy, education and support to patients with diabetes, prediabetes, and related conditions, both one-to-one and in groups. * Provide preventive nutritional therapy and education to adults and children who are overweight or obese, both one-to-one and in groups. * Work with the Diabetes Program Team to develop and deliver culturally appropriate educational content and materials about diabetes and diabetes prevention, which are focused on nutrition and healthy living. * Review, evaluate and monitor the Nutrition Therapy and Education for Diabetes and related conditions at the site, including outreach, attendance, curriculum development, wellness activities, data collection, and reporting. * Work collaboratively with the site's multidisciplinary primary care teams to understand the patient and meet his/her needs and goals in the Primary Care Team Model of Care. * Maintain familiarity with national standards developed by the American Dietetic Association, American Diabetes Association and/or the American Association of Diabetes Educators. * Provide coaching, mentoring, peer review, team building and guidance to diabetes program educators and support staff related to the provision of Diabetes Self-Management Education and/or Medical Nutrition Therapy. * Maintain specialty competency and education skills in order to serve as an ongoing resource for team members, physicians and other staff related to diabetes education and/or nutrition counseling. * Perform other duties as assigned. * Handle protected health information (PHI) in a manner consistent with the Health Insurance and Portability and Accountability Act of 1996 (HIPPA). HIPPA Requirements The Registered Dietitian/Diabetes Specialist will have access to PHI in the course of carrying out his/her duties. This position will use PHI to provide education and to consult with providers and be involved in overall quality of care discussions with the other health care providers at the Center. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: the full medical record, the demographic, scheduling and insurance information of the practice management systems. Knowledge, Skills and Abilities required * Ability to self-manage and effectively manage staff. * Ability to work in a timely, accurate and detail oriented manner. * Logical decision-making skills. * Ability to embrace change and innovation when appropriate. * Excellent patient, provider and staff communication skills. * Strong commitment to working with patients and staff from a wide range of ethnic, economic, cultural and social backgrounds. * Bilingual in Spanish/English preferred. Education and Experience * Licensed Dietitian in the state of Oregon; Registered Dietitian (ADA) strongly preferred. * CDE (Certified Diabetes Educator) or ability to obtain CDE within one year of employment. * Minimum two years' experience working with patients with diabetes. * Experience educating individuals, groups, patients/families and professionals. * Experience using motivational strategies with patients and knowledge of psychology of eating: Mindful and Intuitive eating practices, including Health at Every Size (HAES) approach, and Satter Division of Responsibility in feeding (sDOR) desired. * Valid driver's license, reliable transportation, safe driving record, and insurance coverage required. Behavioral Competencies Accountability * Role model VG's mission, vision, and shared values Customer-Focus * Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork * If someone needs help, help them Initiative * Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality * Maintain strict confidentiality and respect the privacy of others Ethical * Demonstrate integrity, honesty, and stewardship in all encounters at work Respect * Demonstrate consideration and appreciation for co-workers and patients Communication * Demonstrate the ability to convey thoughts and ideas as well as understand perspectives of others Physical Requirements Percentage of time spent * Standing/Walking: up to 70% * Sitting: up to 40% * Lifting/Carrying: may occasionally lift up to 20 lbs. * May occasionally stoop, bend; will reach frequently Working Environment/Physical Hazards * Potential exposure to blood borne pathogens and hazardous chemicals. * Working environment - In a well-lighted and ventilated office/clinical setting. * Physical effort - Mobility to visit all work sites. Equipment Used * Computer: EPIC, databases and word processing * Telephone, fax, copier, scanner, printer * Glucometers and point-of-care lab monitoring * Equipment necessary to measure vitals (blood pressure cuff, scale, etc.) Immunization Staff member must meet immunizations requirements as stated in VGMHC's immunization policy. Job description represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.
$59k-69k yearly est. Auto-Apply 37d ago
Dental Assistant Lead
Virginia Garcia Memorial Health Center 3.8
Virginia Garcia Memorial Health Center job in Beaverton, OR
At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Lead Dental Assistant will provide accountability of the daily operations of the dental assistants at their clinic site, with supervision and support from the Dental Operations Manager. As a dental member of a multi-disciplinary team, the lead DA will perform delegated clinical and administrative duties within the supervising provider's scope of practice consistent with the DA II education, training program, and demonstrated competency. The lead DA will be expected to model a friendly, supportive courteous, cooperative and professional relationship with providers, co-workers, supervisors and patients. This role will perform standard dental assisting duties as outlined in the DA II and travel and fill in at other VG Dental sites as needed. Essential Duties and Responsibilities: * Perform standard Dental Assisting duties as outlined in the DA II * Delegation of Dental Assistant duties amongst DA team and accountability for duties being completed (ex: annual, monthly, weekly and daily maintenance, spore testing, water testing, etc.) * Oversee maintenance schedule for autoclaves, Hydrim, compressor, amalgam separator and other equipment directly related to patient care on a weekly/monthly/quarterly basis (or as appropriate to the item) * Ensure awareness of, and compliance with, all Quality Assurance/Infection Control regulations as relevant and applicable to Dental Assistants and delegate responsibilities amongst DA team * Subject matter expert for Epic back-office workflows/pt. care * Point of contact for completing purchase orders and receiving * Coordinate oversight of students on·site, be a site buddy for new dental assistants/students rotating through dental sites * Will be the point person for OSHA/HIPAA inspections as well as the Dental representative at our regularly scheduled safety meetings * Help with regulating staff breaks/lunches * Monitor that staff are adhering to their work schedule * Identify areas that may need manager intervention * Work closely with Dental Assistant Trainer to provide insight to update Dental Assistant workflows as needed * Help maintain training manual for new DAs with DA Trainer * Point of contact for instrument/sterilization repairs * With support from the Dental Operations Manager, the Lead Dental Assistant will be responsible for providing staff feedback to ensure successful 1:1's with DAs * Participate in monthly staff meetings- provide updates, needed refreshers/reminders * Work with DA trainer and Dental Clinical Leadership to help identify areas where additional training may be needed for DAs * Communicate with other lead DAs via Microsoft Teams to share products, ideas, and issues * Complete 8 hours of CE related to Dental assisting annually using CE budget available * Admin time will be allotted for these tasks and any required meetings * Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). * Valid driver's license, reliable transportation, safe driving record and insurance coverage required. * Perform other duties as assigned. * HIPAA Requirements: The Lead Dental Assistant (EFDA/EPDA) has access to PHI to create and maintain an accurate and up-to-date health record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include all sections of the dental and medical record, patient demographic information in the practice management system, incoming records, reports, results, consultations, etc. The [position title] should read the content of these records only to the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills and Abilities Required: * Must have excellent teamwork skills, and possess the ability to communicate both verbally and in writing. * Knowledge of OSHA Bloodborne Pathogens Standards and adherence to safety rules and standards * Skill in operating x-ray equipment and other common dental assisting armamentarium * Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals * Ability to keep accurate and legible records * Ability to work effectively with dentists, co-workers and patients * Possess the verbal skill sets necessary to deal effectively with patients, providers, and employees, and embrace continuous practice and improvement of these skills * Possess the knowledge of modern office equipment, systems, and procedures required to fulfil this position. * Proficiency with Microsoft office suite (Word, Excel, Outlook) * Ability to be culturally sensitive and to relate to people of varied racial, educational, and socio-economic backgrounds * Valid Oregon driver's license, reliable transportation, safe driving record and insurance coverage required * Ability to work with patients who have limited knowledge of dental home care and treatment. Education and Experience Required: * High School Diploma or equivalent * Three (3) or more years of experience as a Dental Assistant 2 (EFDA) at VGMHC. * Valid certificate of Expanded Functions Dental Assistant (EFDA) or Expanded Preventive Dental Assistant (EFPDA) issued by the Oregon State Board of Dental Examiners * A valid certificate of radiology proficiency issued by the Oregon State Board of Dental Examiners * Sealant certification completed, required. Intermediate proficiency preferred. * Basic Life Support (BLS)/Cardio-Pulmonary Resuscitation (CPR) certification required, or ability to obtain within 30 days of hire * Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: * Sitting: up to 75% * Standing: 25% * Walking: 25% * Use of Computer: 25% * · Ability to Lift/Carry up to 30 lbs. * Working Environment/Physical Hazards: * Work in well-lighted, ventilated environment. Exposure to blood borne pathogens and potentially hazardous chemicals. * Travel Required: Yes. May travel to other dental sites as needed Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.
$41k-47k yearly est. Auto-Apply 37d ago

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Virginia Garcia Memorial Health Center and Foundation Jobs
Virginia Garcia Memorial Health Center and Foundation Hillsboro, OR Jobs

Virginia Garcia Memorial Health Center and Foundation jobs in Hillsboro, OR - 92 jobs

EHR Support Analyst

Site Medical Director

Security Officer

HR Engagement Specialist | Temporary Role

Admitting Area Lead

Community Health Coordinator | Women's and Children's Center

Ultrasound Technologist / Sonographer

Office Health Assistant - Mobile / CATT

Patient Access Representative 1

Certified Recovery Mentor

Chief Human Resources Officer

Mobile Health Program Supervisor

Certified Nursing Assistant (CNA)

Foundation Executive Director

Physician Associate - APC Support

Behavioral Health Clinician I

Front Office Supervisor

Project Manager

Registered Dietitian/Diabetes

Dental Assistant Lead

Learn more about Virginia Garcia Memorial Health Center and Foundation jobs

Most common locations at Virginia Garcia Memorial Health Center and Foundation

Hillsboro, OR jobs at related companies

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