Waianae Coast Comprehensive Health Center jobs in Waianae, HI - 441 jobs
Patient Transport Driver
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
This position is responsible for participating in the provision of transportation services to qualified WCCHC patients including reasonable accommodations for persons with disabilities, as a part of the spectrum of enabling services. It is expected to work within the program directives of the funding source, within the philosophical framework set by the Board of Directors, and within the WCCHC community. This position actively participates in special activities of the health center.
Must be able to safely operate all company vehicles including the 14-passenger ADA accessible Handi-Van style bus with wheelchair lift. Must be able to safely and properly load and unload passengers and secure wheelchair passengers. Able to analyze best routes to use to be effective in providing on time pick-ups and drop-offs. Must be able to provide timely and accurate reports on accidents and incidents, maintain logs, data entry, appointment scheduling, and vehicle maintenance. Safety is priority.
What our PTDs do is not just drive, but provide extended, professional services for our passengers from initial greeting to drop-off, and they do this by building relationships with the passengers and having compassion/empathy with giving them the most positive transport experience ever.
EDUCATION/EXPERIENCE:
1. High school diploma or equivalent education required
2. Minimum of 2 years' experience in the provision of quality medical transportation services as a Patient Transport Driver, passenger transport or the equivalent
3. Experience and the ability to safely operate various type of passenger-carrying company vehicles including the 14-passenger ADA Handi-Van style bus or equivalent in compliance with federal, state, county and company requirements
4. Current BLS/BCLS certification required and biannual maintenance required. Needs to be approved following AHA guidelines
5. OSHA training in Body Mechanics
6. Experience in a health or human service setting highly desirable
7. Training in or willingness to be trained in defensive driving skills
8. Certified as a Child Passenger Safety Seat Technician and maintains certification
9. Must meet Department of Transportation Federal Motor Carrier Safety Regulations:
Must be at least 21 years of age
Current Type 3 Hawaii State Driver's License to operate automobiles, and buses designed to transport 15 or fewer occupants
Department of Transportation (DOT) Physical Exam DOT Medical Clearance throughout employment
Current driver's Traffic Abstract updated yearly
Complete the Driver Improvement Program Class (DIP) with Hawaii Transportation Association (HTA) 1-5yrs annually, 6yrs+ every other year (Note: must complete during probationary period)
Ability to operate a vehicle for an extended period of time
An Equal Employment Opportunity / Affirmative Action Employer
$39k-45k yearly est. Auto-Apply 60d+ ago
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Social Worker/Service Coordinator
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
This position will work with the interdisciplinary team across the continuum of care in participating in the ongoing collaboration, assessment, planning, implementation, coordinating, monitoring and evaluation of the individual/family to gain optimal health. This employee will provide case management services to a targeted population to assist with coordination and linkage to applicable health and community based services. This position will conduct outreach efforts to locate and determine eligibility for individuals experiencing homelessness. This individual will promote effective and efficient utilization of health care resources with a focus on health promotion. This employee is expected to work within the program directives of the funding source, within the philosophical framework set by the Board of Directors, and within the existing network of community service providers and natural helpers.
EDUCATION/EXPERIENCE:
1. Master's Degree in Social Work from an CSWE (Council of Social Work Education) accredited school
2..LSW (licensed in the State of Hawaii) preferred, experience will be considered in lieu of licensure.
3. 2 or more years practicing as a Licensed Social Worker preferred
4. 3 or more years practicing as a Case Manager
5. A current Hawaii State driver's license and daily access to an automobile are required.
6. CPR certification required
An Equal Employment Opportunity / Affirmative Action Employer
$48k-54k yearly est. Auto-Apply 60d+ ago
Certified Registered Nurse Anesthetist (CRNA)
Tenet Healthcare 4.5
Urban Honolulu, HI job
Pacific Endoscopy Center and Tenet Health are seeking 1099 PRN CRNA's to join our team!
Case Times: M-F 7a-3p; Saturday optional
No Call
Center Closed major holidays
Spacious 2 room center
All GI cases: Colonoscopies, EGDs
Avg 10-15 cases/day
MAC sedation; propofol only
gMED
PRN $150/hr
Please reach out for immediate consideration!
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
$73k-150k yearly est. 5d ago
Utility/Maintenance Worker IV
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
This position assists in maintenance, repair, and mechanical operations of the Center's buildings, equipment, utilities systems and grounds. Duties may include plumbing, masonry, carpentry, electrical work, refrigeration and air conditioning.
EDUCATION/EXPERIENCE:
1. Two years of trade school in carpentry, plumbing, air conditioning, mechanics and electricity preferred
2. Must be able to read, write, speak and understand English
3. Must have knowledge of all trades related to general building maintenance and other related work as defined in the job description
4. Must have a valid Hawaii Driver's License
An Equal Employment Opportunity / Affirmative Action Employer
$48k-56k yearly est. Auto-Apply 60d+ ago
Clinical Development Program Manager
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
The Clinical Development Program Manager develops, organizes and executes the nursing and clinical staff learning plan to ensure staff clinical competence within the nursing scope and standards of practice, organizational expectations and compliance with national and state regulatory requirements. The Clinical Development Program Manager supports the development of the clinical staff by empowering individuals to achieve excellence in the delivery of evidence-based nursing and/or clinical practice and continuous professional development.
EDUCATION/EXPERIENCE:
Master of Science in Nursing (MSN) is required, with preference for MSN in Education or Healthcare Management.
Active and unencumbered State of Hawaii Registered Nurse license required
A minimum of two (2) years recent experience as a healthcare instructor required
A minimum of five (5) years of clinical experience in an inpatient and/or outpatient clinical setting required
Current BLS/CPR certification and biannual maintenance required
Current ACLS and biannual certification preferred
Certified Nurse Educator (CNE) through the American Nurses Credentialing Center (ANCC) is preferred
Proficiency in Word, Excel, PowerPoint, and knowledge of databases and related statistical methodologies required
Experience in community health and working with culturally diverse populations preferred
A valid Driver's License and daily access to an automobile required
An Equal Employment Opportunity / Affirmative Action Employer
$96k-113k yearly est. Auto-Apply 60d+ ago
Compliance and Safety Manager
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
The Compliance and Safety Manager (CSM) will assist in the administration of the compliance program while supporting the Compliance Officer to establish and implement an effective compliance program. The CS will maintain a competent level of compliance literacy, researches laws and regulations and work within the priorities and strategies of the overall objectives of the WCCHC. This position will ensure WCCHC is up to date and in compliance with HIPAA, Disaster Preparedness and other industry compliance requirements (HRSA, OIG and OCR).
EDUCATION/EXPERIENCE:
1. An Associate's Degree in the health care field required
2. Bachelor's Degree with a concentration in the health care field preferred
3. Advanced computer skills, including proficiency in MS Office products required
4. Completed National Incident Management System (NIMS) training preferred; if not certified upon hire this will need to be obtained by the end of the first year of employment
5. Certification in Healthcare Compliance, HIPAA Privacy or Emergency Mgmt preferred; if not certified upon hire this will need to be obtained by the end of the first year of employment
6. A valid Driver's License and daily access to an automobile required
An Equal Employment Opportunity / Affirmative Action Employer
$72k-85k yearly est. Auto-Apply 24d ago
Grants Accountant
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
Under the direction of the Assistant Controller, this position is responsible for performing the accounting functions of the Health Center's grant-funded programs and assists in preparing and reporting financial statements conforming to principles of accounting and grant and regulatory requirements.
EDUCATION/EXPERIENCE:
1. High School Diploma or equivalent required
2. Associate's Degree in Accounting, Finance, or related field preferred
3. Three or more years of professional accounting experience required
4. Experience in a not-for-profit organization preferred
5. Experience in a health care organization highly desirable
An Equal Employment Opportunity / Affirmative Action Employer
$51k-58k yearly est. Auto-Apply 60d+ ago
Sr. Director of Technology Innovation
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
The Sr. Director of Technology Innovation (SDTI) leads the strategic and operational planning for all technology initiatives within the organization. This role involves overseeing the development and implementation of technology solutions to meet the company's business needs, optimizing technological systems, and driving innovation. The SDTI works closely with other executives to align technology goals with the company's overall strategy, ensuring technological resources are efficient, secure, and future-ready.
Education/Experience:
1. Bachelor's degree in in Computer Science, Information Technology, or related field required
2. A minimum of ten (10) years of leadership experience and working knowledge of systems architecture, system design, hardware, website development, database development, information management, risk management, help desk, security design, regulatory compliance, networks, and reporting required
3. Healthcare / FQHC industry experience highly preferred
4. Working experience with BI platforms, Software Development, Web Applications, Budgeting/Forecasting, Data warehouse formulation and administration, ERPs highly preferred
5. Working experience with Microsoft SQL, Microsoft Office Suite (SharePoint, Teams, Outlook, Excel, PowerPoint, Word, Vizio) required
6. Healthcare and HIPAA knowledge is required
7. A valid Driver's License and daily access to an automobile required
An Equal Employment Opportunity / Affirmative Action Employer
$103k-128k yearly est. Auto-Apply 41d ago
Dental Sterilization Technician
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
Under the direct supervision of the Team Office Manager with guidance from the Dental Assistant II's, sterilizes dental instruments to support a 12+ chair, multi-location, comprehensive dental program with an emphasis on pediatric care. The individual must be able to provides clinical support services involving sterilization, preparation, distribution, collection, and storage of dental supplies and equipment on a daily basis. This position supports the dentist and/or dental hygienist in the performance of dental procedures in a manner which displays technical competence, time management skills, and contributes to the efficient turnover of instruments. Prepares and maintains dental equipment and supplies in accordance with established protocol, procedures, and standards.
EDUCATION/EXPERIENCE:
1. High School Diploma equivalent education required
2. A minimum of two (2) or more years working in a dental clinic setting preferred
3. Prior experience with dental sterilization strongly preferred
An Equal Employment Opportunity / Affirmative Action Employer
$37k-43k yearly est. Auto-Apply 60d+ ago
IT Cybersecurity Administrator
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
This position will lead tactical security operations while actively shaping the organization's security strategy and policies. This role blends hands-on technical leadership with strategic influence, ideal for a skilled practitioner ready to bridge execution and governance. Reporting to the Chief Information Officer, the IT Cybersecurity Manager will drive day-to-day security initiatives, ensure regulatory compliance, and contribute directly to long-term security planning and policy development.
EDUCATION/EXPERIENCE:
1. Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field required
2. CompTIA Security+ Certification required
3. Advanced or in-progress credentials such as CEH, GSEC, CISSP, or CISM are preferred
4. A minimum of five (5) years of hands-on technical experience in information security or related field required
5. Understanding of Information Security governance frameworks required
6. Experience in Healthcare or related field preferred
7. A valid Driver's License and daily access to an automobile required
An Equal Employment Opportunity / Affirmative Action Employer
$66k-75k yearly est. Auto-Apply 40d ago
Physician - Ophthalmology - Glaucoma Specialist
Hawaii Pacific Health 3.8
Urban Honolulu, HI job
The Hawai'i Pacific Health Medical Group is comprised of over 800 employed physicians and advanced practice providers. Together with our four medical centers (Kapi'olani, Pali Momi, Straub, and Wilcox) and more than 50 convenient clinic locations statewide, our nonprofit health system is one of the state's largest health care providers. Our network of physicians and specialists work together to provide a distinctive and effective model of coordinated care for maintaining the health and wellness of our patients.
Hawai'i Pacific Health Medical Group is seeking a board eligible/board certified Ophthalmologist with fellowship training in Glaucoma for a full-time employed position to join our team in Honolulu. The ideal candidate will be fellowship trained in the treatment of glaucoma with an interest in building a practice in a multi-hospital system and a team player dedicated to providing high quality medical care.
Competitive productivity based compensation and comprehensive benefits include health insurance, dental insurance, relocation, malpractice, CME and retirement savings programs.
Combine the advantages of an integrated group practice with the cultural diversity, superb lifestyle, excellent climate and year-round activities of one of the happiest and healthiest places in the country!
Please attach a resume and/or curriculum vitae with a cover letter when you submit an online application.
**Location:** Straub Medical Center, Honolulu, HI
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 24669
**Category:** Physician
EOE/AA/Disabled/Vets
$118k-170k yearly est. 60d+ ago
Sr. Director of Finance
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
The Sr. Director of Finance is primarily responsible for directing the finance operations of the health center including accounting, budgeting, treasury, procurement, contracting, and other financial management responsibilities. This position supervises certain departments or administrative functions such as Accounting, Budget, Treasury, Purchasing, Procurement and Contract Administration. This position assists the Chief Financial Officer (CFO) and other senior leaders with short-term and long-term financial planning and supports the implementation of the health center's strategic plan. The Sr. Director of Finance works closely with other department managers, directors and officers in providing financial management and information support.
Education/Experience:
1. Bachelor's Degree in Accounting or Finance from an accredited institution required; Master's Degree preferred
2. Minimum of five (5) years progressive financial management/accounting experience in healthcare environment; not-for-profit experience preferred
3. Recent controller or director of finance (or similar) experience highly preferred
4. Business office experience preferred
5. CPA certification preferred
6. Experience with treasury functions preferred
An Equal Employment Opportunity / Affirmative Action Employer
$96k-115k yearly est. Auto-Apply 60d+ ago
Community Allied Health Instructor - Human Resources
Hawaii Pacific Health 3.8
Urban Honolulu, HI job
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
Behind every one of our patient success stories is the dedication of a team of talented individuals who help to make Hawai'i Pacific Health a premier heath care system. The Workforce Development department develops innovative solutions and programs to build a resilient workforce to meet operational needs and foster a robust economy. The department plans, designs, implements and evaluates all education activities for in-demand occupations with the goal of obtaining nationally recognized credentials/licensure, increasing on-the-job performance and building transferable work skills.
Apply today for an opportunity to be an instructor for Hawai'i Pacific Health's Surgical Instrument Processing Technician training program. You would be responsible for developing and delivering a quality educational experience through tailored curriculum utilizing effective delivery methods. We are looking for a dynamic leader, organized, strategic thinker with great creativity, excellent communication skills and a passion for education.
Location: Hawaii Pacific Health, Honolulu, HI
Work Schedule: Rotating - 8 Hours
Work Type: Per Diem
FTE: 0.475000
Bargaining Unit: Non-Bargaining
Exempt: No
Req ID 27219
Pay Range: 24.36 - 30.45 USD per hour
Category: Human Resources
Minimum Qualifications: High school diploma or equivalent. Certified Registered Central Service Technician (CRCST) from the Healthcare Sterile Processing Association (HSPA), or Certified Sterile Processing and Distribution Technician (CSPDT) from the Certification Board for Sterile Processing and Distribution (CBSPD), or two (2) years of recent central service/sterile processing experience or two (2) years recent experience as an instructor in central service/sterile processing, or a combination or both, within the past five (5) years.
Preferred Qualifications: Documentation indicating proficiency in instructional methodology, curriculum design, and program planning preferred. Examples are as follows:
* documentation of previous teaching experience [sterile processing-related] that includes responsibilities for instructional methodology, curriculum design, and/or program planning
* documentation of formal course work in instructional methodology, curriculum design, and/or program planning
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
$50k-59k yearly est. 60d+ ago
Dietitian Aide - Food and Nutrition
Hawaii Pacific Health 3.8
Aiea, HI job
With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The hospital has delivered many medical firsts for the community, including Central and West O'ahu's only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women's center, CT scan and MRI services, and the state's first retina center. Pali Momi is the only facility in Hawai'i that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.
Our Food and Nutrition Services provide quality nutritious meals to patients, visitors and staff while educating on the importance of healthy eating habits. We also work with medical staff to ensure accurate diet modifications for patients as needed. The department is responsible for performing a variety of general preparation and food service activities, including tray assembly and delivery, working in the cafeteria, cashiering, ware washing, assisting with pantry functions, nourishment activities and catering.
If you are a responsible and caring individual with great communication skills, you could share valuable nutritional and dietary information with Pali Momi patients and staff. As the Dietician Aide, you will help to produce patient menus based on individual care plans and needs, as well as other duties related to maintaining patient diet records and general office support for the department. We are looking for someone who pays careful attention to detail, works well others in a collaborative, team-oriented atmosphere and shares our commitment to delivering the highest quality health care to Hawai'i's people.
Location: Pali Momi Medical Center
Work Schedule: Day/Evening - 12 Hours
Work Type: Part Time Regular
FTE: 0.600000
Bargaining Unit: Non-Bargaining
Exempt: No
Req ID 31351
Pay Range: 24.14 - 25.41 USD per hour
Category: Food Services
Minimum qualifications: High school or equivalent. Post high school course in Food and Nutrition or Diet Therapy or equivalent work experience.
Preferred qualifications: Six (6) months of nutritional sciences or medical nutrition therapy or related experience.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
$30k-34k yearly est. 46d ago
Environmental Svc Tech, Heavy Cleaner - Environmental Svcs
Hawaii Pacific Health 3.8
Aiea, HI job
With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The hospital has delivered many medical firsts for the community, including Central and West O'ahu's only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women's center, CT scan and MRI services, and the state's first retina center. Pali Momi is the only facility in Hawai'i that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.
The Environmental Services staff at Pali Momi strive to maintain a high degree of quality service and health care experience by maintaining a pleasant environment for employees, patients and visitors. Our team ensures that patient rooms and ancillary areas are clean; trash and bio-hazardous waste is safely removed; and clean linen, laundry and floor care are properly monitored. We take pride in conserving energy and increasing the use of "green" products and techniques, and providing quality services in a cost effective and efficient manner.
As the Environmental Services Technician, you will help to create a safe, comfortable and aesthetically pleasant environment at Pali Momi. Your responsibilities include performing a variety of cleaning tasks and projects to maintain assigned areas of the Medical Center. We are looking for someone proactive and positive, with a strong sense of responsibility and protocol, strong communication and customer service skills, willingness to work with others in a team-oriented environment and a commitment to our vision of delivering the highest quality health care to Hawai'i's people.
**Location:** Pali Momi Medical Center
**Work Schedule:** Rotating - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** No
**Req ID** 31484
**Pay Range:** 22.99 - 23.99 USD per hour
**Category:** Environmental Services
Minimum Qualifications: One (1) year environmental services related experience. Knowledge of infection control practices.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training,as well as internal peer equity.
$37k-42k yearly est. 52d ago
MD ED Physician
Waianae Coast Comprehensive Health Center 4.3
Waianae Coast Comprehensive Health Center job in Waianae, HI
Provides routine, urgent and emergency care in a Federally Qualified Community Health Center's free standing Emergency Department.
EDUCATION/EXPERIENCE:
1. Graduate from an accredited School of Medicine or Osteopathic Medicine
2. Valid License to practice medicine in the State of Hawaii
3. Prescriptive authority for controlled substances
4. Pediatric Advanced Life Support (PALS)
5. Board of certification in Emergency Medicine is preferred. Consideration will be given to candidates without board certification who have substantive emergency medicine practice experience
AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
$130k-173k yearly est. Auto-Apply 60d+ ago
Physician - Child Protection Specialist
Hawaii Pacific Health 3.8
Urban Honolulu, HI job
The Hawai'i Pacific Health Medical Group in partnership with Kapi'olani Medical Center for Women and Children and the University of Hawai'i are seeking a highly motivated Community Pediatrician to join a collaborative group that provides comprehensive inpatient and outpatient care for the State of Hawai'i.
The Hawai'i Pacific Health Medical Group is comprised of over 800 employed physicians and advanced practice providers. Together with our four medical centers (Kapi'olani, Pali Momi, Straub, and Wilcox) and more than 50 convenient clinic locations statewide, our nonprofit health system is one of the state's largest health care providers. Our network of physicians and specialists work together to provide a distinctive and effective model of coordinated care for maintaining the health and wellness of our patients.
Kapi'olani Medical Center for Women and Children is the premier pediatric hospital in Hawai'i, a state-of-the-art tertiary medical center with established services supported by a wide spectrum of pediatric subspecialties. Community Pediatricians are an integral part of the community physician network as well as the inpatient hospital system and the many subspecialty services provided by the medical center. Outreach clinics are also available and we are supported by telehealth capabilities. Kapi'olani has an active pediatric residency program and serves as a clinical site for medical students. Participation in research and teaching through the University of Hawai'i, John A. Burns School of Medicine is highly encouraged.
Competitive salary and full benefits are combined with the advantages of an integrated group practice with the cultural diversity, healthy lifestyle, excellent climate and year-round activities of one of the happiest and healthiest places in the country!
Please attach a resume and/or curriculum vitae with a cover letter when you submit an online application.
**Location:** Kapiolani Medical Center for Women and Children, Honolulu, HI
**Work Schedule:** Day/Evening - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
Bargaining Unit: Non-Bargaining
**Exempt:** Yes
**Req ID** 27251
**Category:** Physician
EOE/AA/Disabled/Vets
$62k-70k yearly est. 60d+ ago
Call Center Operator
Hawai'i Island Community Health Center 3.8
Kailua, HI job
Job Description
Join Our Team as a Call Center Operator!
Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team!
Position Summary:
As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service.
Key Responsibilities:
Answer a high volume of inbound calls promptly and courteously.
Screen calls and connect callers to the appropriate departments or individuals.
Provide general information about our programs, functions, and services.
Assist with scheduling, rescheduling, canceling, and confirming clinic appointments.
Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments.
Maintain daily records of patient calls and encounters.
Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude.
Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints.
Register new patients and update registration information for existing patients.
Collect and update personal, demographic, health, and insurance information accurately in the patient's chart.
Follow department protocols in handling difficult, angry, or disruptive callers.
Participate in ongoing customer service, telephone, and software skills training.
Requirements:
High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education.
Basic knowledge of general office procedures including filing, copying, and faxing.
Ability to use a computer to enter patient data and retrieve information.
Ability to work on multiple tasks within established deadlines.
Ability to work under the direction of a Manager and follow instructions.
Initiative to resolve patient concerns and problems.
Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients.
Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language.
Why Join Us?
At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact.
Apply Today!
If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!
$32k-37k yearly est. 4d ago
Transporter - Supply Chain Management
Hawaii Pacific Health 3.8
Urban Honolulu, HI job
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
The Supply Chain Management team is dedicated to overseeing the purchase of equipment, merchandise and supplies within the organization's guidelines for cost, quality and accurate delivery. Staff may receive, stock and transport a variety of items to and from off-site locations, handle messenger pickups and deliveries outside the facilities, maintain stockroom inventories, route incoming goods to proper departments and research or negotiate products according to quality, price and value standards.
As the Materials Management Transporter, you will play an important role in helping our Supply Chain Management department provide transport and efficient supplies throughout the Hawai'i Pacific Health network. Your responsibilities include performing a variety of transporting, distributing and messenger services based on the needs and work flows defined by department leadership. We are looking for someone with strong attention to detail, the ability to carry out tasks effectively with minimal supervision and a commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** Warehouse N Nimitz
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** ILWU
**Exempt:** No
**Req ID** 31280
**Pay Range:** 19.67 - 21.85 USD per hour
**Category:** Materials Management
**Minimum Qualifications:** High school or equivalent. Current HI driver's license and auto insurance. Must be able to operate company motor vehicles and moving equipment such as pallet jack, dollies, hand trucks and lifts.
**Preferred Qualifications:** Clean driver's abstract. Familiarity with O'ahu streets and buildings. Health care institution experience.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
The Cost Report and Contract Analysis department provides financial analysis and planning in the review of managed care contracts. This dedicated team of professionals audits and monitors the contract reimbursement system and measures payor performance to ensure the long-term financial viability of Hawai'i Pacific Health as an organization.
Under the general direction of the Director of Financial Planning or designee, provides financial analysis and review of System operations to understand past performance and its impact on the future, develop new programs, and ensure the financial viability of the System.
Location: Harbor Court
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** No
**Req ID** 30818
**Pay Range:** 32.95 - 41.19 USD per hour
**Category:** Finance
**Minimum Qualifications:** Bachelor's degree in Business, Finance, Accounting, or related field and/or equivalent combination of education, training and experience. Three (3) years experience in business or finance, with extensive knowledge of computers. Valid driver's license and abstract. Current Hawai'i auto insurance.
**Preferred Qualifications:** Health care experience. Previous experience in health care setting in finance, coding, billing and reimbursement. Proficient in Microsoft Excel and Access. Crystal report knowledge.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
$51k-60k yearly est. 60d+ ago
Learn more about Waianae Coast Comprehensive Health Center jobs