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The differences between wireless engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a wireless engineer and a customer engineer. Additionally, a wireless engineer has an average salary of $103,718, which is higher than the $101,212 average annual salary of a customer engineer.
The top three skills for a wireless engineer include IP, switches and WLAN. The most important skills for a customer engineer are customer service, technical problems, and level agreements.
| Wireless Engineer | Customer Engineer | |
| Yearly salary | $103,718 | $101,212 |
| Hourly rate | $49.86 | $48.66 |
| Growth rate | 3% | 3% |
| Number of jobs | 24,289 | 44,709 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 46% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
A wireless service engineer is an individual who provides support to Internet and wireless phone subscribers in a specific area. The job of a wireless engineer is to make sure that wireless coverage in a zone remains active, linking all users with their subscription speed and signal strength. The task of a wireless service engineer includes the inspection, monitoring and maintenance of all wireless equipment and facilities in a given area. Wireless networks are an important part of many communities today, particularly as the increase in mobile phone users is at a record level.
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Wireless engineers and customer engineers have different pay scales, as shown below.
| Wireless Engineer | Customer Engineer | |
| Average salary | $103,718 | $101,212 |
| Salary range | Between $76,000 And $140,000 | Between $77,000 And $131,000 |
| Highest paying City | Fairfield, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Meta | |
| Best paying industry | Start-up | Start-up |
There are a few differences between a wireless engineer and a customer engineer in terms of educational background:
| Wireless Engineer | Customer Engineer | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northeastern University | Stanford University |
Here are the differences between wireless engineers' and customer engineers' demographics:
| Wireless Engineer | Customer Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 93.6% Female, 6.4% | Male, 90.4% Female, 9.6% |
| Race ratio | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.3% Asian, 14.9% White, 64.2% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |