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Work study office assistant skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical work study office assistant skills. We ranked the top skills for work study office assistants based on the percentage of resumes they appeared on. For example, 19.6% of work study office assistant resumes contained work-study as a skill. Continue reading to find out what skills a work study office assistant needs to be successful in the workplace.

15 work study office assistant skills for your resume and career

1. Work-Study

A work-study student is someone who is under an occupational program that offers jobs to students to assist others. The program aids them in paying their tuition in college or career school. Graduate and undergraduate students having work-study jobs will work part-time on or off-campus while enrolled.

Here's how work study office assistants use work-study:
  • Awarded Assistant to English as a Second Language office contract position based on work-study accomplishments and department value.
  • Performed clerical duties in the Registrars Office while working as work-study student at the college.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how work study office assistants use customer service:
  • Developed communication skills through customer service Created new, more efficient mail-sorting system for offices in Athletics Association
  • Provided excellent customer service to students and faculty.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how work study office assistants use data entry:
  • Provided administrative support to faculty through office reception, answering and redirecting phones while filing confidential records and performing confidential data entry
  • Handled billing and filing in Accounting Department Collected statistics, performed data entry

4. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how work study office assistants use financial aid:
  • Assisted Financial Aid and Counseling personnel while utilizing general office equipment.
  • Put together various orientation packets and assist financial aid officers.

5. Front Desk

Here's how work study office assistants use front desk:
  • Communicated with students and co-workers to answer questions and disseminate information at the front desk and on the telephone.
  • Assist receptionist during lunch or any other breaks or absences and provide support to front desk operations in office.

6. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how work study office assistants use phone calls:
  • Assisted data manager by scheduling orientation attendees, making reminder phone calls, and creating individualized education plans.
  • Work Study-Front Office Filed paperwork Answered and returned phone calls from potential members Worked face to face with both parents and children

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7. Office Equipment

Here's how work study office assistants use office equipment:
  • Facilitated the maintenance of office equipment to accommodate the day-to-day operations.
  • Monitor and maintain office supplies, ensure office equipment is properly maintained and serviced, keep office area clean and tidy.

8. Word Processing

Here's how work study office assistants use word processing:
  • Performed general office assistant tasks including word processing, copying, and other projects as assigned.
  • Perform office automation work, including word processing, and a variety of clerical functions.

9. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how work study office assistants use scheduling appointments:
  • Schedule or assist in scheduling appointments, meetings, and/or conferences, as appropriate to the position.
  • Operate telephone switchboard to screen and forward calls, providing information, taking messages and scheduling appointments.

10. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how work study office assistants use telephone calls:
  • Answered and returned telephone calls presenting strong verbal communication skills and utilizing excellent phone etiquette in a fast paced environment.
  • Received and directed telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.

11. Office Support

Here's how work study office assistants use office support:
  • Provided planning assistance for student social events and activities * Delivered general administrative and office support e.g.
  • Performed general office support work such as preparing, receiving, reviewing, and verifying documents.

12. Collating

Here's how work study office assistants use collating:
  • Managed filing, photocopying, collating, and faxing public and sealed case documents.
  • Bulk mailings, copy and collating, answer phones, filing and miscellaneous projects.

13. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how work study office assistants use clerical support:
  • Provide administrative and clerical support, and handle grading of student work
  • Provided clerical support for managers, counselors and professors.

14. Database Systems

Here's how work study office assistants use database systems:
  • Provided administrative weekly and monthly reports for office operations accurately; Inputted data in office computer database systems.
  • Input building permit information into appropriate database system and file documents in an organized manner to ensure quality compliance.

15. Bulletin Boards

Bulletin boards are physical or digital platforms used to post public messages. Examples of messages include advertisements, items for sale, or events.

Here's how work study office assistants use bulletin boards:
  • Maintained confidential student academic files past and present, semester data books, bulletin boards, and employment opportunity postings.
  • Create bulletin board displays each month for events and awareness activities.
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List of work study office assistant skills to add to your resume

Work study office assistant skills

The most important skills for a work study office assistant resume and required skills for a work study office assistant to have include:

  • Work-Study
  • Customer Service
  • Data Entry
  • Financial Aid
  • Front Desk
  • Phone Calls
  • Office Equipment
  • Word Processing
  • Scheduling Appointments
  • Telephone Calls
  • Office Support
  • Collating
  • Clerical Support
  • Database Systems
  • Bulletin Boards
  • Provide Clerical Support
  • Event Planning
  • Office Machines
  • Alumni
  • Administrative Tasks
  • Student Database
  • Greeting Visitors
  • Database Management
  • PowerPoint
  • Direct Calls
  • Office Tasks
  • Fine Arts
  • Copy Machines
  • Veterans
  • Computer Lab
  • Class Schedules
  • Office Management
  • Multi-Line Phone System
  • Fax Machines
  • Computer System
  • Office Operations
  • Mass Mailings
  • Facebook
  • Facsimile Machines

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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