Account representative jobs in Grand Rapids, MI - 396 jobs

Comment: Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Hours: 8:00am to 5:00pm Preferred skills Representative, Customer Service - Skilled

Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Axios Professional Recruitment is proud to partner with a respected independent insurance agency in Grand Rapids that is actively seeking a Personal Insurance Customer Service Representative. This is a great opportunity for someone who is detail-oriented, service-minded, and passionate about helping people navigate their insurance needs. Responsibilities: Provide responsive, accurate, and friendly service to clients regarding their personal insurance policies Assist clients with policy changes, coverage questions, billing inquiries, and claims support Serve as a liaison between clients and insurance carriers such as Safeco, Progressive, American Modern, Aegis, National General, and PURE Maintain accurate and up-to-date customer records in accordance with HIPAA and agency standards Identify opportunities to enhance coverage or improve client satisfaction through proactive service Collaborate with team members to ensure a seamless customer experience Qualifications: 2+ years of experience in personal insurance customer service Strong interpersonal and communication skills, both written and verbal Excellent organizational and problem-solving abilities Demonstrated commitment to customer satisfaction and relationship building Comfortable using modern technology and insurance management systems Able to manage multiple tasks efficiently and independently Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan. Good luck, we look forward to reviewing your application! Your friends at Axios Professional Recruitment

Job Title: Customer Service Representative Department: Operations Reports To: Distribution Manager Position Type: Full Time Shift/Schedule: 1st Shift, 1st Shift, 6:30am - 3:00pm, Mon - Fri Salary: $19.00-$20.00/Hourly + $1.50 Shift Differential Per Hour When Applicable Purpose of PositionAccurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations. Values and Business Practices: Customer First - We deliver on what we promise to our customers with a positive attitude. We treat everybody with respect and dignity. We operate with high business ethics. We are a good corporate citizen. We value our professional relationships. We strive to have a "Continuous Improvement Culture". We are committed to the safety of our employees and our equipment/facilities. Company ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points. Attitude Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others. Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change. Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc... Promote teamwork and assist in all areas and processes in the operation as needed / required. Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time. Follows directions: Follows all written and verbal instructions provided by management, project leader, etc... Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position. Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise. Position Competency: Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers. Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills. Proficient and accurate data entry skills. Must be able to sit for extended periods. Must be able to twist, squat and reach above shoulder level Position Expectations Productivity: Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame. Enter and complete all inbound and outbound orders and extra billing by end of work shift. Review open receipts and orders daily and communicate any issues to your manager. Assign trailers to designated dock doors to ensure efficient warehouse flow. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Safety: Follow established Dock Safety Policy. Follow safety and security policies and SOPs. Follow established Visitor Policy. Follow Inbound Trailer Security and Outbound Trailer Security SOP. Quality: Ensure that all system entries are accurately entered. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers. Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart. Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.) Initiative Knowledge of multiple accounts and/or job functions within given operation. Customer Service: Interface directly with the customer and maintain a professional and courteous relationship with all customers. Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response. Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors). These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution. Salary Description $19.00-$20.00/Hourly

Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense. Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes. Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits. Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability. Job Description Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. ***Preferred location for this position is Grand Rapids or Lansing Michigan*** ***This is not a Sales position.*** Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Qualifications Must currently reside in Michigan near Lansing or Grand Rapids Bachelor's degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Must be willing to travel via plane with overnight stays Ability to maintain confidentiality Additional Information Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k Employee referral program Various monthly wellness driven initiatives Clean, modern work space Conservative and health conscious culture Paid Holidays Basic Life Insurance and Short Term Disability plans at no cost Yearly reviews with salary increases and opportunity for career advancement Apply Now: ****************************************************************************************************************************************** Redirect=false&jan1offset=-300&jun1offset=-240

Schedule: Monday-Friday, 8 AM-5 PM Compensation: $60,000-$70,000 annually The AR Specialist will play an important role in the billing and collections process, ensuring invoices are processed accurately and payments are applied correctly. This is a detail-driven position that requires precision, efficiency, and the ability to work across departments. Key Responsibilities Process and review a large volume of client invoices (around 2,000 monthly) Edit time entries on prebills and finalize invoices for distribution Handle billing-related questions from attorneys and support staff Enter data manually for billing and accounting purposes Assist with deposits and application of client receipts Qualifications Required: Experience managing high-volume invoicing Strong accuracy in manual data entry and attention to detail Preferred: Previous experience in a law firm or professional services environment Familiarity with Aderant or EA Pro billing systems Background in client communication and interdepartmental collaboration

Title: Medical Billing Specialist Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.) Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's) Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.) About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation. Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes. Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life. Position Summary As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role. Essential Responsibilities Answer incoming calls to the billing department in a prompt and courteous manner. Research account balances for patients and assist with payment resolution. Verify patients' insurance coverage and update any changes in their charts. Process refund forms for overpaid accounts. Communicate with payers to appeal payments that do not match contractual agreements. Identify, track, and resolve overdue insurance balances using NextGen tasking system. Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch. Identify all payments and rejections that weren't processed correctly or according to contract for further action. Resubmit insurance claims as necessary with all supporting documentation. Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff. Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors. Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly. Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable. Respond to inquiries from insurance carriers. Manage relationships with staff from assigned insurance carriers. Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice. Performs other duties or functions as assigned . Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of medical billing experience. Experience working in EMR/EHR systems and third-party payment portals. High School Diploma/GED Preferred: Bachelor's degree in business or related field. Experience working with PT, OT, and DME. Experience working in NextGen. Specific Skills, Knowledge, and Abilities: Excellent verbal and written communication skills. Ability to easily and efficiently pull reports from various computer applications. Integral knowledge of accounts receivable and point-of-service patient collections. Knowledge of CPT/ICD-10 coding. Ability to multitask and remain detail-oriented when working in fast-paced environment. Microsoft Office and Windows based applications knowledge. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Manual dexterity required to operate modern office equipment. Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required. Normal or correctable range of hearing and eyesight. Remote Requirements: Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet. Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times. The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.

Do you have a passion for helping people and love accounting? Are you looking for a place where you can develop your skills and work with a group smart, talented and fun colleagues? ITPartners+ is looking for a Billing Specialist. Who We Are ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks toour core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun. Who You Are Working directly with our accounting team to handle the full cycle of the billing processes and assist with routine accounting duties such as reconciliations and month-end close activities. Your Skills and Background: Associate's degree in accounting or finance 2+ years of related experience Detail oriented Proficiency in accounting software, such as QuickBooks, and Microsoft Office Suite (Excel in particular) Excellent written and spoken communication skills Ability to work collaboratively within a team Motivated to learn and adapt to areas you may be unfamiliar with Ability to work independently while maintaining a high level of accuracy and efficiency No criminal history What You Will Do Prepare customer billings for recurring monthly services, projects, and hardware Monitor customer accounts for non-payment and irregularities Prepare accounts receivable aging report and reconcile to general ledger Work with customers to resolve any billing errors Process sales into the billing system Work closely with the project manager to ensure project billings are accurate and timely Record financial transactions Assist in preparing balance sheet reconciliations Classify transactions in QuickBooks Manage expense reporting system Assist with month-end close activities, such as journal entry preparation Work on special projects Benefits of Working at ITPartners+ 99% fully paid for healthcare coverage for the employee Health premiums subsidized for family Optional Subsidized Dental & Vision Insurance Life Insurance & AD&D Long Term Disability Insurance Maternity & Paternity Leave (Including foster and adoption) Virtually unlimited paid time off A focus on personal growth A fun work environment with bonuses and company events Our mission at ITPartners+ is to positively impact people. We accomplish it is through building and nurturing the best team possible, the best partners and giving back to our community. To learn more about us, check out our website at ******************** connect with us on LinkedIn at******************************* Equal Opportunity Employer: ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age. One Last Thing: Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Kelly *********************** introducing us to you and why you would be a good fit, this will fast-track our response to you.

Title: Medical Billing Specialist Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.) Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's) Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.) About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation. Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes. Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life. Position Summary As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role. Essential Responsibilities Answer incoming calls to the billing department in a prompt and courteous manner. Research account balances for patients and assist with payment resolution. Verify patients' insurance coverage and update any changes in their charts. Process refund forms for overpaid accounts. Communicate with payers to appeal payments that do not match contractual agreements. Identify, track, and resolve overdue insurance balances using NextGen tasking system. Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch. Identify all payments and rejections that weren't processed correctly or according to contract for further action. Resubmit insurance claims as necessary with all supporting documentation. Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff. Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors. Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly. Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable. Respond to inquiries from insurance carriers. Manage relationships with staff from assigned insurance carriers. Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice. Performs other duties or functions as assigned . Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of medical billing experience. Experience working in EMR/EHR systems and third-party payment portals. High School Diploma/GED Preferred: Bachelor's degree in business or related field. Experience working with PT, OT, and DME. Experience working in NextGen. Specific Skills, Knowledge, and Abilities: Excellent verbal and written communication skills. Ability to easily and efficiently pull reports from various computer applications. Integral knowledge of accounts receivable and point-of-service patient collections. Knowledge of CPT/ICD-10 coding. Ability to multitask and remain detail-oriented when working in fast-paced environment. Microsoft Office and Windows based applications knowledge. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Manual dexterity required to operate modern office equipment. Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required. Normal or correctable range of hearing and eyesight. Remote Requirements: Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet. Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times. The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.

Now Hiring a Billing/Benefit Specialist This is a Full-time Office position in Grand Rapids. BENEFITS: Medical, Dental, and Visions plans 403(b) Retirement Match Short Term Disability Life Insurance Personal Leave Time Starting wage is $15.00 per hour. Spectrum Community Services is a non-profit organization dedicated to supporting children and adults with intellectual/developmental disabilities and mental illness. Our programs are designed to accommodate and serve up to six adults ages 18 and older who have behavioral challenges or socialization skill development which requires training. We provide individualized treatment which may include; Self-Care Skills, Communication, Motor Skills, Social Skills, Cognitive, Daily Living Skills (housekeeping, survival skills), and Family Recreation in a 24 hour supervised living environment. Our programs focus on normalizing life patterns and each individual achieving his/her maximum potential while living as independently as possible and reintegrating back into the community. We also provide Community Living Supports to Adults and Children in a one-on-one setting in their own private homes. This is more than just "a job"; our employees are directly impacting the lives of people in our community. GENERAL STATEMENT OF RESPONSIBILITIES Supports consumers by ensuring receipt of and accounting for Medicare/Medicaid benefits. Provides verification and monitors expenses for individuals. Identifies opportunities for improvement and actively participates in their implementation. Ensures all consumers receive and continue to receive Social Security and Medicaid benefits for which they are eligible. Collects and verifies information regarding Medicaid, Medicare and private insurance. QUALIFICATIONS Education/ Experience: Associate degree and/or three years' experience working as a Benefit Specialist or equivalent position. Knowledge, Skills and Abilities: Ability to communicate in person, on the telephone and in written form. Ability to interpret a variety of information in written and verbal form. Ability to deal with nonverbal symbolism as in equations and to compute interest, equations, formulas and the like. Must be able to apply principles of rational systems and problem solve. Ability to reason through a variety of situations, make decisions and collaborate with others. It is the policy of Spectrum Human Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, genetic information, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Spectrum will provide reasonable accommodations for qualified individuals with disabilities.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Job Description Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Work Schedule: M-F 8am-4:30pm Responsibilities As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. Qualifications 2 years of commercial collections experience Great verbal and written communication skills, with the ability to communicate in an assertive manner The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively 2 or more years of customer service or accounting experience in a call center setting High school diploma or equivalent Proficiency in Microsoft Office products including outlook, word, and excel

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail

Do you have a passion for helping people and love accounting? Are you looking for a place where you can develop your skills and work with a group smart, talented and fun colleagues? ITPartners+ is looking for a Billing Specialist. Who We Are ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks to our core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun. Who You Are Working directly with our accounting team to handle the full cycle of the billing processes and assist with routine accounting duties such as reconciliations and month-end close activities. Your Skills and Background: Associate's degree in accounting or finance 2+ years of related experience Detail oriented Proficiency in accounting software, such as QuickBooks, and Microsoft Office Suite (Excel in particular) Excellent written and spoken communication skills Ability to work collaboratively within a team Motivated to learn and adapt to areas you may be unfamiliar with Ability to work independently while maintaining a high level of accuracy and efficiency No criminal history What You Will Do Prepare customer billings for recurring monthly services, projects, and hardware Monitor customer accounts for non-payment and irregularities Prepare accounts receivable aging report and reconcile to general ledger Work with customers to resolve any billing errors Process sales into the billing system Work closely with the project manager to ensure project billings are accurate and timely Record financial transactions Assist in preparing balance sheet reconciliations Classify transactions in QuickBooks Manage expense reporting system Assist with month-end close activities, such as journal entry preparation Work on special projects Benefits of Working at ITPartners+ 99% fully paid for healthcare coverage for the employee Health premiums subsidized for family Optional Subsidized Dental & Vision Insurance Life Insurance & AD&D Long Term Disability Insurance Maternity & Paternity Leave (Including foster and adoption) Virtually unlimited paid time off A focus on personal growth A fun work environment with bonuses and company events Our mission at ITPartners+ is to positively impact people. We accomplish it is through building and nurturing the best team possible, the best partners and giving back to our community. To learn more about us, check out our website at ****************** or connect with us on LinkedIn at ******************************* Equal Opportunity Employer: ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age. One Last Thing: Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Kelly at ********************* introducing us to you and why you would be a good fit, this will fast-track our response to you.

We are seeking a detail-oriented and customer-focused Accounts Receivable (AR) Specialist to support daily cash application, credit card processing, and collections activities. This role works closely with Customer Service, internal leadership, and external customers to ensure timely and accurate receipt of payments while maintaining strong customer relationships. Key Responsibilities Cash Receipts & Posting Obtain and review bank details, including Lockbox and ACH activity Deposit checks received via mail using a check scanner Accurately record and post cash transactions in P21 Prepare and report equipment deposit payments Research, troubleshoot, and resolve cash application issues and discrepancies Credit Card Processing Assist Customer Service with processing customer credit card payments using SLIMCD software Report and record credit card transactions in the accounting system Investigate and resolve credit card discrepancies in a timely manner Collections & Customer Account Management Work directly with customers, Customer Service, and various levels of management to resolve payment issues Manage customer billing and payment activity through customer portals, including Coupa, Ariba, Taulia, and other custom portals Follow up on past-due accounts while maintaining positive customer relationships Customer & Administrative Support Monitor and respond to a high volume of customer emails daily Answer incoming phone calls and assist customers with payment-related inquiries Greet walk-in visitors as needed Qualifications 2+ years of Accounts Receivable or related accounting experience Experience with cash application, collections, and customer account reconciliation Familiarity with ERP systems; experience with P21 preferred Experience working with customer payment portals (Coupa, Ariba, Taulia, or similar) Strong attention to detail and organizational skills Excellent communication and customer service skills Ability to manage multiple priorities in a fast-paced environment Preferred Skills Experience with credit card processing systems (SLIMCD or similar) Strong problem-solving and discrepancy resolution skills Intermediate Excel skills What We Offer Competitive compensation based on experience Comprehensive benefits package Stable work environment with a collaborative team Opportunity to grow within the accounting and finance function #INDEC2025 #INJAN2026 #ZRCFS #LI-KB1

Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is **hiring** **immediately** for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Work Schedule:** M-F 8am-4:30pm **What We Offer** + Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week + Promote from within culture + Opportunity to work alongside a tenured team with career growth and mentorship opportunities + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. **Qualifications** + 2 years of commercial collections experience + Great verbal and written communication skills, with the ability to communicate in an assertive manner + The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively + 2 or more years of customer service or accounting experience in a call center setting + High school diploma or equivalent + Proficiency in Microsoft Office products including outlook, word, and excel **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

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Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Work Schedule: M-F 8am-4:30pm What We Offer * Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week * Promote from within culture * Opportunity to work alongside a tenured team with career growth and mentorship opportunities * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks Responsibilities As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. Qualifications * 2 years of commercial collections experience * Great verbal and written communication skills, with the ability to communicate in an assertive manner * The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively * 2 or more years of customer service or accounting experience in a call center setting * High school diploma or equivalent * Proficiency in Microsoft Office products including outlook, word, and excel About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.