Account representative jobs in Huntersville, NC - 860 jobs

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Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

LHH is seeking a contract position, with potential for permanent employment, to support day-to-day customer interactions and administrative support functions within a fast-paced environment. This role is ideal for candidates with strong communication skills who enjoy problem-solving and delivering a high level of service. Key Responsibilities: Respond to customer inquiries via phone, email, or internal systems Provide order status updates, resolve issues, and escalate concerns as needed Enter and maintain accurate customer and order information in internal systems Coordinate with internal teams to ensure timely and accurate responses Assist with general administrative and customer support tasks Maintain professionalism and a customer-focused approach in all interactions Qualifications: Previous customer service or call center experience preferred Strong verbal and written communication skills Ability to multitask and manage priorities in a fast-paced setting Proficiency with Microsoft Office or similar systems preferred Position Details: Employment Type: Contract-to-Hire Pay Rate: $18-$20 per hour, based on experience Schedule: Full-time

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions. The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients. Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory. Essential Duties And Responsibilities Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US. Utilize the customer relationship management system to keep call records including account planning. Ensure a high level of expertise and customer service is delivered to all customers. Responsible for collaborating effectively and mobilizing all appropriate resources. Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders. Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product. Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary Hours (40 Hours per week potentially including weekend medical meetings) Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network. Consistent track record of quantifiable/documented sales accomplishments is preferred Demonstrated ability to plan, analyze and act upon sales data within an assigned geography Solid and persuasive business communication with physicians and providers Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities Familiarity with a Sales Force Automation (SFA) application is preferred Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required. Clinical Knowledge: Ability to complete a clinical product sell Established Relationships: A proven track record in territory. Technology/Equipment: Strong knowledge of VEEVA systems. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient's best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist, you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: * Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. * Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. * Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. * Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. * Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. * Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. * Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. * Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. * Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: * Bachelor's Degree or 3+ years of relevant work experience * Effective communication skills (Bilingual is a plus) * Excellent computer skills, including proficiency with MS Office Suite and Salesforce * Excellent interpersonal skills for effective team collaboration * Proactive and able to take initiative with little or no direction * The ability to establish collaborative customer relationships in a fast-paced environment * The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: * Competitive pay and monthly bonus plan * Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k * Perks: Company-issued laptop and cutting-edge technology support / Hybrid role * Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program * Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide.

Spectrum Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise. MAJOR DUTIES AND RESPONSIBILITIES Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements. Develops and documents billing solutions including process flows. Understands all order entry processes and procedures and business rules within the company. Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines. Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution. Investigates and performs root cause analysis for complex billing system issues. Runs queries and pulls billing data to support analysis and billing design. Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system. Creates and documents billing system configuration guides. Perform other duties a requested by supervisor. Makes recommendations based on data for process improvement and strategic business decision making. REQUIRED QUALIFICATIONS Skills /Abilities and Knowledge Strong Communicator (written and verbal): ability to read, write, speak and understand English Ability to conduct presentations in front of an audience (could include Executive Leadership) Ability to analyze and interpret data Ability to communicate with all levels of management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to prioritize and organize effectively and manage multiple projects/requests/assignments Knowledge of industry requirements used to support end user cable, data, and telephony billing Ability to work extended hours. Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project Ability to work independently with minimal instructions Ability to document process flows Proven ability to perform effectively in a fast-paced environment Education Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge 4+ years of Business/Process Analysis work experience 4+ years of Billing system code configurations (including prerequisites) 4+ years of Billing system experience related to campaigns, rates, packages, taxes 4+ years of Database reporting tools, queries, SQL, macros 4+ years of ICOMS/CSG experience preferred Experience using Lean Six Sigma Tools WORKING CONDITIONS Office environment Travel less than 10% of the time Vision ability close vision, peripheral vision, and ability to adjust focus

We are seeking a motivated Billing Coordinator to join our business to support the billing department with the billing process and other duties Responsibilities Generate invoices to customers Distribute invoices per customer preferences (email, mail, etc.) Process credit memos Research inventory transactions as requested Validate and manage all certifications Perform Data Entry duties Become Subject Matter Expert on billing and inventory adjustments processes as it pertains to billing Perform all tasks in accordance with company processes and procedures Support other departments as needed with various job duties Other duties as assigned Qualifications Excellent communication skills and the ability to work with employees (sales, operations, HR, executive) and customers Consistently meet deadlines and work well under pressure Must be able to multi-task Possess a general knowledge of accounting principles and practices. College degree preferred 1-2 years previous billing experience preferred Other: Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Overview: We are looking for a detail-oriented and reliable Title/ Billing Clerk to join our team. This position requires no experience but a willingness to work in a team-oriented environment with a positive and polite attitude. The Title/ Billing Clerk will handle various accounting and administrative functions related to vehicle titles, registrations, and documentation. This role requires excellent communication skills, attention to detail, and the ability to meet productivity and quality standards. Qualifications: Education: High School Diploma or equivalent. Experience: Previous experience as a Title Clerk or in a similar role. Previous dealership experience is preferred. Knowledge of the Dealertrack DMS system is a plus. Other Skills: Ability to read and comprehend instructions and information. Professional appearance and demeanor. Excellent communication and customer service skills. Strong attention to detail. Ability to work effectively in a team environment and with diverse groups of people. Physical Requirements: Spend time indoors in air-conditioned environments. Ability to lift 10-25 pounds. General Expectations: Demonstrate initiative by asking questions and listening to determine management and quality requirements. Attend company meetings as required. Maintain an organized follow-up system to ensure projects are completed on time. Willingness to occasionally work evenings for month end close. Set personal performance goals aligned with company standards and develop strategies to meet them. Evaluate actions at the end of each day, week, month, and year to enhance time management and effectiveness. Stay current on industry terminology and technological advancements related to products and services. Understand and comply with federal, state, and local regulations governing the company's business. Follow lawful directions from supervisors and adhere to work rules and procedures. Participate in performance management processes. Foster positive relationships and maintain good morale within the team. Uphold the company's confidentiality and non-disclosure policies. Title Clerk Role Specific Expectations: Desk Duties: Break down deals and send NC title work to DMV or process via CVR. Process out-of-state title work by preparing forms, titles, cutting checks, and following up until completion. Reassign titles received for vehicles stocked in inventory. Process and post CVR bundles daily. Send out processed registrations and plates. Apply for in state or out-of-state duplicates as necessary. Answer customer and bank calls and letters regarding registration and titles. Communicate with banks and auctions for lien releases and title inquiries. Coordinate with runners for weekly runs to SC DMV. Resolve title issues such as missing signatures, POA corrections, and mileage discrepancies. Billing Clerk Role Specific Expectations: Bill all New and Used car deals and post them into accounting. Organize and verify all paperwork for each deal, checking for completeness (signatures, VIN verification, etc.). Process incoming/outgoing Dealer Trades in DealerTrack DMS and process Payoff checks for trade-ins, mailing them to the appropriate financial institution in a timely manner. Generate and maintain Salesperson commission reports. Maintain the Inventory Schedule and We-Owe Schedule. Post, prepare titles, and collect payments for all wholesale deals. Verify the zero balance for each vehicle after processing. Stock in all purchases. Prepare and send payoff checks for purchases. Collect and follow up on titles for purchased vehicles. Keep title schedules and wholesale schedules current and accurate. Note: The above is intended to provide a general overview of the responsibilities and expectations of this position. The Company reserves the right to modify this job description at any time, with or without notice.

Bill all New and Used car deals and post into Accounting Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process incoming/outgoing Dealer Trades in DealerTrack DMS & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner. Generate and maintain the Salesperson's commission reports Maintains Inventory Schedule & We-Owe Schedule

The Billing Specialist supports the Billing Operations team by reviewing, validating, and ensuring the accuracy of customer invoices across multiple billing cycles and business segments. This position focuses on post-generation quality assurance, identifying discrepancies, and collaborating with analysts, IT, and finance teams to ensure all invoices are correct before release. The role contributes directly to billing accuracy, timeliness, and compliance with company policies and customer contracts. Key Responsibilities Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers. Conduct quality assurance checks across all billing cycles to ensure completeness and consistency. Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness. Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution. Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing. Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes. Support end-to-end testing and validation during system updates, migrations, or new product introductions. Participate in process improvement efforts to enhance billing efficiency and data integrity. Provide support to internal stakeholders or customers regarding billing-related questions and corrections. May perform other duties as assigned. Skills & Competencies Familiarity with enterprise billing systems (e.g., SAP BRIM or similar) Strong Microsoft Excel skills for data validation and reconciliation Understanding of billing controls, revenue processes, and audit readiness High attention to detail and accuracy Strong organizational and time-management abilities Excellent communication and teamwork skills Problem-solving mindset and willingness to learn new systems and processes Physical Demands & Work Conditions Primarily office-based with extensive use of computer and standard office equipment May require extended periods of sitting and data entry Minimal physical requirements (e.g., ability to lift up to 10 lbs) Occasional extended hours or weekend work during billing close or cycle validations Travel up to 5% may be required for training or team collaboration Qualifications WHAT IT TAKES TO CATCH OUR EYE: Education & Experience: Associate degree in Accounting, Finance, or Business Administration, or equivalent experience 1-3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred) Additional Information BONUS POINTS FOR: Experience with SAP BRIM or other large-scale billing platforms Knowledge of telecommunications billing cycles and quality control practices Exposure to process automation or data analytics tools #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Mills Auto Group is seeking a full time Billing/Receivable Clerk to join our growing team In the Charlotte NC area. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/EFT) Submit all F&I product payable on timely basis Process F&I product cancellations Manage vehicle receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 20 years, we are proud to have grown from 1 store to 40. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Mills Auto Group is seeking a full time Billing Clerk/Title Clerk to join our growing team at our Beckley West Virginia location. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/eft) Submit all F&I product payables on timely basis Process F&I product cancellations Manage deal receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Knowledge of the Title process Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

As a member of the Customer Administration Management (CAM) team, the Billing Specialist is responsible for providing detailed financial and administrative services across the Avante Health Solutions organization. This position is primarily responsible for preparing, releasing, and distributing all Accounts Receivable (AR) invoices based on transaction type. The identification of Essential Job Function does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Functions & Responsibilities Prepare invoices for review and release for all shipments, service orders, service contracts, and rental orders Review invoices for correctness, including but not limited to, review of Purchase Order, Customer Bill To, and Sales Tax Distribute invoices in a timely manner to customers via email, virtual upload, mail, or fax, dependent upon customer preference and Enterprise Resource Planning (ERP) software (i.e. Acumatica) set-up Responsible for fielding incoming customer AR calls Support general Business Account Administration for initial set-up of Business Accounts and conversion of Customer accounts Work closely with CAM team members to maintain and update Business Accounts Coordinate with Sales Representatives and Customer Service Representatives for requests related to invoice preparation or distribution Serve as back-up for cash application within local facility Update customer purchase orders on invoices Provide invoice copies Assist in month-end closing procedures Adhere to company policies, guidelines, and regulatory requirements per ISO:13485 2016 standards and the Company's Quality Management System Demonstrate excellent communication skills to receive and convey information clearly and effectively at all levels of the organization Possess excellent interpersonal skills to interact effectively with staff, vendors and guests Help to identify continuous improvement in purchasing and administrative processes and offers solutions to promote efficiency as Avante continues to grow Work professionally and efficiently with all levels within the organization Adhere to all company employment policies and safe practices Perform other duties as assigned Experience/Training/Education Associates degree in accounting or similar field of study At least two years of Accounts Receivable experience in a professional work environment Or a qualifying combination of education and experience Billing experience in distribution, manufacturing, or warehouse industry preferred Strong working knowledge of an ERP preferred Knowledge/Skills/Abilities General: Exceptional ability to speak and write effectively in a business environment. Able to provide critical analysis and strategic thinking related to process improvement. Able to identify non-value-added work and make recommendations around quality and cycle time improvement. Ability to maintain an elevated level of accuracy in preparing and entering data. Superb time management and organizational skills with the ability to meet regular and frequent deadlines. Attention to detail required. Ability to work well as a team member. Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness. Must also be punctual and dependable. Must possess cultural awareness and sensitivity. Technical: Requires knowledge and understanding of finance and accounting principles and procedures and planning. Requires knowledge of office practices and record keeping and reporting systems; records management and file maintenance. ability to effectively use Microsoft Products: Outlook, Word, Excel and to use or learn specific software needed to improve productivity. Communication: Strong oral and written communication skills Ability to read and interpret documents such as financial journals, operating and accounting instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the organization. Ability to read through reporting and compliance requirements. Math & Reasoning: Ability to work with mathematical concepts such as probability and statistical inference, and the ability to apply concepts such as fractions, percentages, ratios, and proportions to financial and practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with nonverbal symbolism such as, formulas, equations, graphs, tables, etc. Ability to deal with a variety of abstract and concrete variables. Physical and Environmental Elements Physical Demands: Ability to sit continuously for over 3/4 of normal work shift, and stand, walk, and reach with hands and arms for at least 1/4 of the normal work shift. Ability to climb stairs. Ability to lift and carry, push or pull up to 20 pounds for several minutes. Ability to stoop, crouch and reach. Ability to talk or hear continuously. Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less). Finger dexterity is required frequently for over 3/4 of the normal work shift. Work Environment: Position is typically performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone); however, will often interact with the production/warehouse environment. Thus, the employee works in a normal office setting and will travel to an open warehouse area where temperatures are subject to outdoor conditions in terms of cold and heat. There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels. Special Requirements Driving record that is insurable May travel on occasion Company Culture Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees. Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination. If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.

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LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

Job Description ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist , you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: • Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. • Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. • Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. • Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. • Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. • Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. • Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. • Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. • Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: • Bachelor's Degree or 3+ years of relevant work experience • Effective communication skills (Bilingual is a plus) • Excellent computer skills, including proficiency with MS Office Suite and Salesforce • Excellent interpersonal skills for effective team collaboration • Proactive and able to take initiative with little or no direction • The ability to establish collaborative customer relationships in a fast-paced environment • The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: • Competitive pay and monthly bonus plan • Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k • Perks: Company-issued laptop and cutting-edge technology support / Hybrid role • Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program • Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide. Powered by JazzHR EVa6zfI6OF

Job Description The Billing Specialist supports the Billing Operations team by reviewing, validating, and ensuring the accuracy of customer invoices across multiple billing cycles and business segments. This position focuses on post-generation quality assurance, identifying discrepancies, and collaborating with analysts, IT, and finance teams to ensure all invoices are correct before release. The role contributes directly to billing accuracy, timeliness, and compliance with company policies and customer contracts. Key Responsibilities Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers. Conduct quality assurance checks across all billing cycles to ensure completeness and consistency. Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness. Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution. Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing. Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes. Support end-to-end testing and validation during system updates, migrations, or new product introductions. Participate in process improvement efforts to enhance billing efficiency and data integrity. Provide support to internal stakeholders or customers regarding billing-related questions and corrections. May perform other duties as assigned. Skills & Competencies Familiarity with enterprise billing systems (e.g., SAP BRIM or similar) Strong Microsoft Excel skills for data validation and reconciliation Understanding of billing controls, revenue processes, and audit readiness High attention to detail and accuracy Strong organizational and time-management abilities Excellent communication and teamwork skills Problem-solving mindset and willingness to learn new systems and processes Physical Demands & Work Conditions Primarily office-based with extensive use of computer and standard office equipment May require extended periods of sitting and data entry Minimal physical requirements (e.g., ability to lift up to 10 lbs) Occasional extended hours or weekend work during billing close or cycle validations Travel up to 5% may be required for training or team collaboration Qualifications WHAT IT TAKES TO CATCH OUR EYE: Education & Experience: Associate degree in Accounting, Finance, or Business Administration, or equivalent experience 1-3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred) Additional Information BONUS POINTS FOR: Experience with SAP BRIM or other large-scale billing platforms Knowledge of telecommunications billing cycles and quality control practices Exposure to process automation or data analytics tools #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Job Responsibilities: Bill all New and Used car deals and post into Accounting Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process incoming/outgoing Dealer Trades in DealerTrack DMS & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner. Generate and maintain the Salesperson's commission reports Maintains Inventory Schedule & We-Owe Schedule