Customer Service Representative
Account representative job in Warminster, PA
Our Multifamily Division is rapidly expanding, and we"re looking for a dependable and detail-oriented Customer Service Representative (CSR) to support our roofing, siding, and carpentry operations. As a CSR in our Roofing Division"s Multifamily Department, you"ll serve as the primary point of contact for property managers, HOA boards, and multifamily homeowners. You will play a key role in supporting project management, client communication, and administrative coordination to ensure projects run smoothly and customers receive outstanding service.
● Respond to multifamily homeowner inquiries, providing timely and effective resolutions
● Draft and manage emails, memos, letters, and other executive correspondence
● Schedule appointments, meetings, and Zoom calls for project managers and clients
● Coordinate walkthroughs, safety inspections, and site logistics as needed
● Format and prepare proposals for roofing and exterior renovation projects
● Follow up on bids and proposals to track progress and maintain engagement
● Prepare and send submittals, COIs, and other client documentation
Required:
● 2-3 years of experience in a customer service or administrative role
● Strong written and verbal communication skills
● Highly organized, detail-oriented, and proactive
● Proficiency with Microsoft Office; experience with CRM software a plus
● Ability to attend meetings in person and via Zoom
Preferred:
● Experience in construction, roofing, or property management
● Bilingual in Spanish and English
Experienced Legal Billing Coordinator - Philly
Account representative job in Philadelphia, PA
The Company
Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe.
The Position
Friedman Vartolo LLP is seeking an experienced Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires.
This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required.
Responsibilities
Request and receive approval from clients to bill excess fees
Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives
Thoroughly review case management system to ensure accurate billing of work completed
Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals
Communicate with attorneys and paralegals to ensure timely and accurate billing
Assist in resolving billing inquiries and issues
Maintain detailed, accurate and up to date billing records
Review and prioritize unbilled fees and costs based on case activity and client deadlines
Work independently on assigned workload but also be able to collaborate with team members
Assist managers with other billing, A/R and A/P tasks as needed
Requirements
2+ years of default services legal billing experience
Comfortable working with numbers
Proficient with Microsoft Excel and other Office applications
Superior organizational, resourcefulness, multi-tasking and time management skills
Excellent written and verbal communication skills
Ability to determine areas of weakness and find creative solutions to improve efficiency
Experience in legal billing or foreclosure default processing a plus
Compensation/Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations.
Location
Philadelphia, PA office.
Billing Coordinator
Account representative job in Philadelphia, PA
SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred).
Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package.
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Collections Specialist
Account representative job in Philadelphia, PA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to field finance managers and business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards
People
Qualifications
Qualifications:
• 2+ years' experience in business -to- business collections
• Fluency in French and English languages
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
Additional Information
To know more about the position, please contact:
Sagar Rathore
******************************
************
Easy ApplyBilling Coordinator
Account representative job in Philadelphia, PA
Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations.
• Ability to handle a fluctuating workload based on current demand as assigned
• Proficient at prioritizing requests to meet deadlines
• Must be proficient in MS Word and MS Excel
• Legal Billing and Aderant Expert experience preferred
• Bill Blast experience a plus
• Widespread knowledge of the distinct types of legal billing a plus
• Strong oral and written communication skills and accuracy required
• Demonstrated ability to work independently
• Must be proactive, work well under pressure, and excel in a fast-paced environment
• Must be self-motivated, detail-oriented, highly organized, and reliable
• Have the ability to multi-task and work well in a team environment
• Professional and courteous communication with clients, attorneys, paralegals, and staff required
• High School diploma (or G.E.D.) required, bachelor's degree is preferred
• Law firm experience preferred but not required
• Generate and distribute pre-bills as requested
• Process Subrogation cost and on demand invoices
• Process cost adjustments and occasional time and narrative edits
• Redact back up when required
• Process final invoices
• Review various websites for matter setups and budgeting information
• Submit invoices for various websites using Bill Blast
• Email invoices using Bill Blast
• Ensure successful transmission of E-Bills and follow up when necessary
• Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles
• Daily matter and bill group maintenance, performed in Aderant Expert
• Please note that this job description is not exhaustive and additional duties may be assigned as needed
Auto-ApplyPermit & Billing Coordinator
Account representative job in Philadelphia, PA
Benefits:
Company parties
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Join the largest and fastest-growing sign company in Philadelphia! Signarama Philly is looking for a sharp, organized Permit & Billing Coordinator who understands the fast-paced nature of the sign industry and can keep projects moving smoothly from permit to payment.
What You'll Do:
Prepare and submit sign permit applications to city and township zoning/building departments
Track all active permits and maintain communication with municipalities
Coordinate with sales, project management, and install teams to ensure accurate documents and timelines
Create and issue invoices based on completed fabrication and installations
Follow up on outstanding payments and maintain accurate billing records
Ensure compliance with local code requirements and landlord criteria
What We're Looking For:
Experience in the signage, construction, or permitting field preferred
Strong administrative and follow-up skills
Familiarity with Philadelphia and surrounding township zoning/permit processes is a big plus
Proficient in Microsoft Excel, Outlook, and project tracking tools
Detail-oriented, reliable, and a team player who can work across departments
Why Join Signarama Philly?
Be part of the largest sign company in the region
Competitive salary & benefits (health, dental, PTO)
Growth opportunities within a family-run, fast-growing business
Work with major brands, franchises, and iconic local businesses
Compensation: $20.00 - $25.00 per hour
At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family-where your journey can take you anywhere!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.
Auto-ApplyAccount Services Representative III
Account representative job in Philadelphia, PA
American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Account Services Representative III. This position serves as subject matter expert in all areas of Account Services including but not limited to American Heritage Credit Union's deposit-based product and service offerings, member accounts, IRA administration, fiduciary accounts, etc. Engage with members/non-members through needs-based/consultative actions and assist members via remote, video-based experience.
RESPONSIBILITIES INCLUDE:
Serve as subject matter expert (SME) in the following areas: All American Heritage deposit-based products and services; Electronic/mobile offerings including but not limited to Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.; All Account Services processes which includes but is not limited to decedent accounts, IRA's, powers of attorney (POA's), trusts, fiduciary accounts, inheritance tax filing, garnishments, CP-2100 processing, etc.
Engage with members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs.
Fulfill lead generation requests submitted via the customer relationship management (CRM) system, Better Lobby, etc.
Open new accounts, certificates of deposit, money market accounts, IRA's, club accounts, and sharedraft accounts; Complete necessary documentation for ACH and payroll deductions, and cross-sell products and services to meet member financial needs/goals.
Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc.
Assist with and resolve complex/specialized account matters such as IRA corrections, decedent account processing, Trust/IRA offerings, etc.
Assist members in utilizing self-service technology (i.e.: PAT, Online/Mobile Teller, Bill Pay, etc.).
Utilize sales tracking systems, member data warehouse programs, and other tools/systems (i.e.: Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate them in areas of low engagement.
Perform member transactions through a variety of channels which includes but is not limited to video, phone, mail, fax, etc.
Prepare/assist with report compilations.
Perform/assist with quality control duties with include but are not limited to new accounts, decedent accounts, POA's, etc.
Assist management with departmental quarterly SOP procedure review and submit corrections and recommendations as deemed fit.
Perform annual required minimum distribution (RMD) review; Manage and resolve member RMD correspondence as requests are received.
Effectively describe features and benefits of American Heritage products and services so members may realize how their financial goals can be met.
Interview loan applicants, process logs, and prepare loan applications using the automated loan approval system and distribute to loan officers for their approval.
DocuSign, mail, or fax applications and/or other pertinent account information to members and prospective members.
Gather background information on members through obtaining credit bureau reports and offering alternative cost saving financial solutions to members while enhancing relationships and providing ultimate member service.
Assure quality member service by enthusiastically acknowledging members and ensuring they are promptly and professionally assisted.
Complete all date of death figures for inheritance tax filing.
Provide assistance and backup to all Account Services positions and access all programs needed to assist the membership effectively.
QUALIFICATIONS:
Three to five years of similar or related experience.
Work requires exceptional knowledge of, deposit products, electronic services, and specialty processes completed in Account Services.
Knowledge of interviewing skills and conversational techniques required.
Must have the ability to apply broader aspects of established practices to situations which go beyond clear, concise guidelines.
Work requires intermediate working knowledge of Word and Excel and advanced knowledge of Better Lobby, Data Verity, Meridian Link (XA) and Symitar.
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
Billing Specalist
Account representative job in Wilmington, DE
Job description
ESSENTIAL DUTIES & RESPONSIBILITIES:
Input all charges related to the assigned physician's professional services into the practice management system including office and hospital charges in accordance with practice protocol with an emphasis on accuracy to ensure timely reimbursement and maximum patient satisfaction. All charge batches should balance in both number of procedures and total dollar prior to posting.
Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability. All payment batches must be balanced in both their dollar value of payments and adjustments prior to posting.
Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual.
File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference.
Review the physician's coding at charge entry to ensure compliance with Medicare guidelines and to ensure accurate and timely reimbursement.
Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction.
Verify all demographic and insurance information in patient registration of the practice management system at the time of charge entry to ensure accuracy, provide feedback to other front office staff members and to ensure timely reimbursement.
Follow-up on all outstanding insurance claims at 30,45,60 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability.
Follow-up on all outstanding patient account balances at 35,60,90,120 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports.
Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians and managers.
Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction.
Submit primary and secondary insurance claims electronically each day and on HCFA semi-weekly to ensure timely reimbursement.
Attendance at relevant seminars to remain abreast of current issues regarding obstetric and/or gynecology accounts receivable, Medicare Compliance and HIPAA.
Recommend accounts for outside collection when internal collection efforts fail in accordance with practice protocol.
Process refunds to insurance companies and patients in accordance with practice protocol.
Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting.
Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates.
Proficiency with all facets of the medical practice management system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry.
Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format.
Maintain an organized, efficient and professional work environment.
Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance.
Other duties as assigned.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Medical collection: 2 years (Preferred)
Medical billing: 2 years (Required)
Work Location: In person
Billing Specialist- King of Prussia, PA
Account representative job in King of Prussia, PA
About Us Are you passionate about creating sustainable and innovative infrastructure solutions? Do you want to be part of a dynamic team that's shaping the future of our communities? At InfraSource, we're looking for forward-thinking problem solvers ready to make a real impact. Join us to collaborate with industry leaders, leverage cutting-edge technology, and drive projects that matter. Let's build a brighter, more connected world together.
About this Role
This position plays a critical role in the Finance & Accounting Department, ensuring the integrity of accounts receivable and the timely, accurate invoicing of customers. The Specialist acts as the lead for job setup and is responsible for managing the billing cycle, supporting financial reporting, and maintaining compliance with internal controls.
What You'll Do
* Billing & Invoicing Lead: Generate accurate customer invoices in compliance with contractual agreements and internal SOX controls.
* Job Setup Ownership: Act as the lead administrator for job creation, including the coding and setup of new job numbers within the accounting software (Spectrum).
* Revenue Management: Review, post, and properly document work-in-progress revenue journal entries to the general ledger.
* System Maintenance: Update and maintain pricing tables within the accounting software used for unit-based billing.
* Reconciliation & Analysis: Produce and manage complex Excel spreadsheets to reconcile billing and payment discrepancies.
* Accounts Receivable Integrity: Ensure accurate tracking and reporting of unbilled revenue, supported by required field documentation.
* Discrepancy Resolution: Collaborate with field personnel and customers to efficiently resolve any billing issues or payment discrepancies.
* Documentation & Compliance: Maintain revenue reporting and invoicing with proper supporting documents.
What You'll Bring
What is Required? (The Essentials)
* Education/Experience: Associate degree with 2+ years of related experience OR a bachelor's degree in accounting.
* Accounting Knowledge: Solid understanding of accounting principles and proven ability to research and analyze financial data.
* Advanced Excel Skills: Proficiency in Microsoft Excel, including the ability to utilize pivot tables and complex formulas like VLOOKUP.
* Core Competencies: Highly organized, detail-oriented, and proficient in reconciliation skills. Must be able to prioritize duties and work effectively both independently and as part of a team.
* Communication: Excellent verbal and written communication and interpersonal skills.
Preferred Qualifications (A Plus)
* Experience within the Construction Industry.
* Direct experience with Spectrum or another large-scale enterprise accounting software.
What You'll Get
* Growth: Defined career path for future professional advancement.
* Training: Paid on-the-job technical and professional development.
* Compensation: Competitive wages and industry-leading benefits, including a Retirement Plan.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Auto-ApplyFamily Enrollment & Billing Specialist
Account representative job in Philadelphia, PA
Job DescriptionBenefits:
Competitive salary
Opportunity for advancement
Training & development
The Family Enrollment & Billing Specialist oversees all parent onboarding, Brightwheel account setup, billing profiles, tuition invoicing, and payment tracking for hundreds of families across multiple Robots & Mentors program sites. This role ensures smooth communication with parents, accurate billing, and real-time revenue reporting.
The Specialist is the front-line support for families and plays a critical role in financial operations, CCIS subsidy alignment, and keeping all accounts current.
Key Responsibilities
Family Onboarding
Manage all new family intake steps from acceptance to full enrollment.
Create and activate Brightwheel family accounts.
Guide parents through app setup, student profiles, and attendance procedures.
Ensure all required forms are collected (emergency contacts, health records, etc.).
Billing & Tuition Management
Set up billing profiles for all new families in Brightwheel.
Generate weekly/monthly invoices based on program schedules.
Track, record, and reconcile payments for 200300 families.
Manage auto-pay enrollment, declined payments, and failed transactions.
Handle payment plans, credits, adjustments, and refunds.
Process and track CCIS subsidy attendance and reimbursement reporting.
Parent Communication
Respond to parent billing questions with speed and professionalism.
Send reminders for overdue accounts.
Provide onboarding support for families unfamiliar with digital billing tools.
Maintain high-quality customer service and quick response times.
Revenue Reporting
Maintain a master payment tracker for all families.
Provide weekly revenue reports to leadership on:
Total collected
Outstanding balances
Subsidy reimbursement status
Expiring subsidy paperwork
Collection concerns
Identify trends, risks, and families needing follow-up.
Systems & Documentation
Maintain clean, accurate digital records for all billing and enrollment interactions.
Update SOPs for billing, onboarding, and communication workflows.
Maintain the Brightwheel billing system with 100% accuracy.
Qualifications
13 years of experience in enrollment, billing, family-services administration, or school operations.
High School or Equivalent required
Strong technical skills with billing platforms (Brightwheel, Procare, or similar).
Excellent communication and customer service skills.
Extremely organized, able to manage large volumes of families/data.
Experience with childcare subsidy systems (CCIS/ELRC) is a plus.
Billing Specialist
Account representative job in Newtown, PA
GENERAL SUMMARY: The Billing Specialist is responsible to invoice service work orders for designated and assigned customers in accordance with the contract terms and customer requirements. This will include but is not limited to: creating, processing, scanning, auditing and emailing/mailing invoices and supporting documentation as well as collections with prime and subcontractor clients. Analyze Billing Requests for accuracy and completeness, and prepare customer invoices in a timely and accurate manner in accordance with contractual obligations; perform a review of the invoices to ensure that the amount and time period billed is accurate. The Billing Specialist will audit their own work to ensure that all costs are accounted for and billed appropriately.
SPECIFIC DUTIES & RESPONSIBILITIES:
Analyze Billing Requests for accuracy and completeness, and prepare customer invoices in a timely and accurate manner in accordance with contractual obligations; perform a review of the invoices to ensure that the amount and time period billed is accurate
Where required, create and maintain client invoicing spreadsheets, reports and files
Working knowledge and understanding of WAWF (Wide Area Work Flow Process) and billing in Government Contractor setting.
Prepare Excel-based, PDF, electronic upload specialized invoices, or printed copies for an assigned portfolio of customers through to the receipt by the customers
Work includes the tracking of customer PO's (where applicable), the timely clearing of unbilled revenue (inventory management), the continuous monitoring of web services, the spool files and the no print error files.
Timely clear all issues assigned to you, or your customers, to ensure the customer has received an accurate invoice, and has all supporting documentation to provide us with payment; error resolution must be logged, recorded and communicated via the instructed methods
Support sister teams, such as labor processing and A/R collections by helping to reconcile and resolve billing discrepancies quickly and effectively to avoid reoccurrences
Handle invoice cancellations, re-invoicing, and credit memorandums
Communicate account status to the Business Unit field offices on a regular basis on matters involving invoicing to end client
Other duties include duties collection calls and/or correspondence with vendors in a fast paced goal oriented towards cash collections.
Providing customer service regarding collection issues, process and review any payment adjustments, and resolve client discrepancies and short payments.
REQUIREMENTS:
Excellent organization skills and attention to detail.
Team player with a positive, professional attitude and ability to quickly adapt to an ever changing environment.
Excellent written and verbal communication skills.
Analytical mindset and the ability to analyze data in order to quickly and creatively solve problems.
Experience with Deltek GCS or Costpoint billing module a plus, Excel, Microsoft Word.
Required Education:
Associates or Bachelor's degree in Accounting, Finance, Business Administration or related field preferred
1 to 3 years' experience in billing processing, reporting, and analysis
Billing Representative
Account representative job in Philadelphia, PA
Responsible for claims submission, ongoing billing, payments and associated bookkeeping for inpatient and outpatient services through established methods and procedures using current available technology. Receives and responds to day-to-day inquiries from third-party carriers and patients, processes correspondence and maintains patient files.
Education
High School Diploma or Equivalent Required
Experience
2 years experience in a related role Required
Licenses
'391561
Medical Billing Specialist
Account representative job in Camden, NJ
Job DescriptionDescription:
Exporting, importing, and submitting claims from one system to another system
Medical billing collections and follow up
Resolving insurance denials and underpayments
Review medical claims
Identify and resolve outstanding issues preventing claim resolution
Documentation and data entry
Verification of health insurance benefits
Other duties assigned
Requirements:
Minimum 6 months of medical billing experience
Working knowledge of Medicaid
Working knowledge of an EMR system - Navinet / EPIC experience is a plus!
Understanding of EOB and insurances
Understanding of CPT, ICD-10, and UB-04 claim forms
Excellent interpersonal skills both written and verbal
Working knowledge of Microsoft applications: Outlook, Word, and Excel
Detail oriented, strong problem solving, and research skills
Ability to meet productivity goals (70 plus claims)
Collections Specialist
Account representative job in King of Prussia, PA
Job DescriptionDo you thrive in a fast paced environment? Do you have previous collections experience? If so, this is the position for you! Our client in the King of Prussia area is looking for an experienced B2B Collections Specialist to join their team. This position offers hybrid options, excellent training and a competitive pay rate!Job Details for the B2B Collections Specialist:
Pay Rate: $23-26/hour (pay rate based on experience)
Hours: Monday-Friday 8AM-5PM
Full-Time: Temp to Perm
Job Responsibilities for the B2B Collections Specialist:
Collecting on all past due balances for B2B accounts
Prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad debt designation
Expert analysis of accounts receivable, to proactively identify issues and appropriate actions to resolve or escalate to leadership
Working cross functionally with cash applications team, billing team, account managers, and order processing team to resolve customer issues
Using conflict resolution skills to diffuse difficult situations in a calm and professional manner
Job Requirements for the B2B Collections Specialist:
2-5 years of B2B collections experience required
Excellent customer service skills with the ability to negotiate and handle difficult customer situations
Result oriented mind set
Self-starter who understands the big picture and can thrive in a fact paced, constantly changing environment
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, B2B Collections Specialist, data entry, customer service, B2B collections specialist, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, program manager, account manager, client account representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND1
Collection Specialist
Account representative job in Exton, PA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car.
Job description:
M-F 8:30am -5:00pm
Business Casual dress code
This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio.
Key Responsibilities:
Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
Responsible for Collections for the United States which include:
• Daily engagement with Key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely
open queries
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely
resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Key Attributes of this role:
•Capable of working independently and applying analytical skills in the collection processes
•Experience in handling high volume account portfolios and balancing multiple priorities
•Ability to work in culturally diverse teams
•Customer focused with excellent interpersonal and communication skills
Education:
Undergraduate degree in Finance /Accounting preferred
Qualifications
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Education:
Undergraduate degree in Finance /Accounting preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Collections Specialist - L1
Account representative job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Additional Information
Thanks
Shobha Mishra
************ ; Shobha.MishraATartechinfo.com
E-Billing Coordinator (Law Firm Experience)
Account representative job in Philadelphia, PA
SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications.
Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities.
What You'll Do:
Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team.
Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested.
Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems.
Update and manage client websites.
Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines.
Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days.
Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance.
Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm.
What You'll Bring:
Associate Degree preferred.
5-plus years in similar position.
Law Firm, corporate legal, or related billing department experience preferred.
Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred.
Superior customer service skills.
Detail oriented and excellent analytical skills.
Ability to multi-task and meet deadlines in a fast-paced business environment.
Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications.
Ability to interact with legal and administrative personnel in domestic and foreign offices.
Strong written and verbal communication skills.
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Collections Specialist
Account representative job in Philadelphia, PA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to field finance managers and business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards
People
Qualifications
Qualifications:
• 2+ years' experience in business -to- business collections
• Fluency in French and English languages
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
Additional Information
To know more about the position, please contact:
Sagar Rathore
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Easy ApplyAccount Services Representative I
Account representative job in Philadelphia, PA
American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for an Account Services Representative. This position handles many different aspects of member accounts; answers member questions, and maintains member account records.
RESPONSIBILITIES:
* Conduct quality control audits for all new membership applications and\/or updates for errors and notify applicable parties accordingly of items that require correction.
* Assist with cross-training Account Services staff and branch staff during departmental training.
* Process all Business Development membership application requests.
* Process all Fulfillment requests received through fax or email.
* Virtually assist members\/co-workers with questions regarding all products and services within the credit union including, but not limited to: CD's, New Accounts, Account Modifications, Declaration of Loss, and Money Order stop payments.
* Perform follow up correspondence to obtain missing application information via phone, mail, or email to applicants that applied for membership either through the mail or on‑line.
* Prepare and mail Welcome Packets when member doesn't receive the packet in the mail.
* Complete SSA and Medicaid account verifications by the required due date and in accordance with department procedures.
* Review and enter account owners CIP (Customer Identification Program) data into Verafin.
* Prepare, scan, and process negotiable items received through Image Center.
* Answer phone calls, emails and HelpDesk tickets from employees and\/or members.
REQUIREMENTS:
* At least one to two years of experience in a credit union or other financial institution.
* Intermediate mathematical skills required (calculations involving decimals, percentages, fractions, etc.).
* Must be available to work rotating evening and Saturday hours.
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
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: Collections Specialist/Accounts Receivable
Account representative job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Collections Specialist/Accounts Receivable
Location: Philadelphia PA
Duration: 12 months
Key Accountabilities/Responsibilities:
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Qualifications
Collections EXP require
Additional Information
Thanks
Shubham
If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom