Part-Time Customer Service Representative
Account representative job in Milford, CT
We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, and online portals
Accurately enter and manage orders in the ERP system, including sending order confirmations
Provide timely updates on order status, shipping details, and general inquiries
Onboard new customers by creating accounts and collecting necessary documentation
Generate and send sales invoices upon order shipment
Assist the sales team with preparing quotes for spare parts and product configurations
Maintain detailed and accurate records of customer communications and transactions
Support general administrative tasks and other duties as assigned
Qualifications:
Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus)
High school diploma required; some college coursework preferred
Strong communication skills-both written and verbal
Highly organized with strong attention to detail
Able to multitask and adapt in a dynamic, start-up style environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with ERP or CRM software
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Account representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Sales Representative
Account representative job in Norwalk, CT
About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.
Division Overview:
CarnaudMetalbox Engineering is the Machinery Division, Conveying Systems Division (based in the UK) and Tooling Division (Based in the USA) of Crown Cork and Seal, which provides Global customers with High Quality Metal Forming Machinery along with Conveying and Tooling for them to manufacture a variety of packaging solutions. The Machinery and Tool Division is part of CarnaudMetalbox (CMB), a Crown Company.
Locations: CMbE H-V Industries - Trevose, PA
CMbE Wissota Tools - Chippewa Falls, WI
CMbE Machinery - Lancaster, OH
CMbE Norwalk - Norwalk, CT
Candidate requirements:
60% travel
Bachelor's degree or equivalent experience in an Engineering field or Industrial Manufacturing.
Candidate must be an effective team player with ethical integrity and effective communication skills.
5 Years' experience with sales of an Industry Specific product
*Actual salary will be determined based on skill and experience level*
Will report to the District Sales Manager with Dotted Lines to H-V and Wissota Plant Managers
Responsibilities include:
Ability to read and interpret mechanical assemblies and parts drawings.
Provide Technical assistance to customers as needed.
Build effective relationships with the customers/clients to maintain professional leverage.
Proactively communicate with customers to identify needs.
Communicate with customers to ensure all expectations are met and company performance is maintained as the highest level of service.
Requires strong forecasting and analytical skills.
Coordinate with other department heads, integrating objectives and ideas for organizational growth.
Monitor quality and communicate discrepancies with department heads to ensure corrective actions are defined and incorporated.
Monitor and review company's project activities and ensure that they are brought to completion within scheduled period and budget.
Provide effective management to organization's business activities that have to do with its strategic and financial growth.
Perform cost and sales pricing analysis.
Coordinate with other divisions to develop plans for launch of new products. Coordinate implementation plans as it relates to business units.
Participate in the development of divisional annual budget review process utilizing data collected through business unit's strategies and regional sales forecast.
Participate in the development of the annual CAPEX plan to ensure business units objectives are met.
Identify and attend trade shows to generate sales growth.
Monitor incoming orders for respective business units.
Analyze and explore market trends; identify new opportunities in assigned business segment. Coordinate analysis across the business units.
Obtain necessary documents to set up new customer accounts and vendors when applicable.
Take action to eliminate potential delays using various means (i.e., production workaround, outsourcing) and if delay cannot be eliminated, communicate with customers to inform them of delay and assess impact.
Coordinate with District Sales Manager to provide quotations based on review of customer input and ensure all documentation is provided to downstream users.
Coordinate with Location Sales personnel to identify trends and react to low order volumes.
Communicate with Purchasing functions to review status of orders to monitor on-time deliveries.
Prepare, review and present weekly reports to plant personnel/management teams providing status of orders to include potential delays.
Complete project management review with locations to keep all organizations informed.
Perform day-to-day administration tasks, such as processing information files and other paperwork.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
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Customer Service Representative
Account representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Billing Coordinator
Account representative job in New Haven, CT
Job Description
Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment.
The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm's attorneys, personnel, clients, and vendors.
The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism.
Responsibilities - Law Firm Billing Coordinator
•Audit pre-bills, verify time entries, and ensure accurate client invoices.
•Enter attorney time, meeting daily, weekly and monthly deadlines.
•Daily, heavy client and attorney/paralegal contact and matter set up upon case intake.
•Generating accurate and timely client invoices.
•Follow through, tracking, and reporting of multiple matters and progress.
•Data entry, editing, customizing, and processing of client invoices.
•Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
•Assist in resolving billing inquiries and issues.
•Enter client payments.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
•Track contingency case expenses with detail and proficiency.
•Assist manager with A/R and A/P tasks as needed.
Qualifications - Law Firm Billing Coordinator
• 4+ years of billing experience in professional services or law firm required.
•Strong skillsets of 10-key, Word, Excel, and Outlook.
•Law firm billing software experience. Case management software expertise a plus.
•Exceptional organizational skills, follow-up skills, and very high attention to detail.
•Excellent written and oral communication skills.
•Ability to work well in a dynamic, fast-paced environment and meet deadlines.
•Ability to juggle/manage multiple tasks and projects with competing requirements.
•Committed to high-quality customer service (internal and external).
•Consistent attendance, punctuality, reliability, and accountability.
•Real estate closings and evictions accounting experience a plus.
Bachelor's degree in business, Finance, or a related field or experience equivalent.
Minimum 4 years' experience in law firm operations, billing, or office management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing).
Law firm billing software experience.
Salary Range: $58,000-68,000 annually
Work location: On-site and in person, Monday - Friday, 40 hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30 (TBD)
Billing Clerk
Account representative job in Windsor, CT
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Billing Clerk- WMIJP00066714
Duration: 5+ months
Location: 415 DAY HILL RD Windsor Connecticut USA 06095
Pay Rate: $15.00/ hour
Job Summary:
Compiles data and prepares company invoices and bills.
Responsible for approximately 3 to 6 Post Launch National Billing Customers.
The position will be responsible for:
• Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services
• Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution
• Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution
• Analyzing and reviewing client bills to ensure accurate, complete and on-time billing
• Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements
• Complying with all applicable Sarbanes Oxley (SOX) requirements
• Providing excellent customer service to external and internal customers
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Specialist - Central Business Office
Account representative job in Branford, CT
Job Description
Salary Range: $22.00 to $26.00 an hour
By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.
COVID-19 and Flu Vaccine Considerations
Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.
PACT MSO, LLC is a management service organization that supports a large multi-specialty practice of providers. We are currently looking for an experienced Medical Billing Specialist who will be working in Branford Monday through Friday from 8:30am to 5:00pm. This is not a remote position.
The Medical Billing Specialist is a critical member of the team who is responsible for the review and submission of clean claims, researching insurance denials and having ownership of assigned accounts receivable for third-party claims. Superior customer service skills in this role are essential to support our patients and multi-specialty practices with collecting accurate insurance information, assigning financial responsibility and bringing account balances to zero.
Essential Functions:
Ensure accurate entry of CPT/HCPCS and ICD-10 codes based on documentation.
Prepare, review and submit clean claims to insurance
Resolve payer-specific clearing house rejections.
Work directly with the insurance company, healthcare provider, and patient to get claims processed and paid in a timely fashion.
Submit appeal letters and provide supporting medical documentation upon request.
Verify patients' insurance coverage and assist with coordination of benefits.
Support patients/guarantors by answering incoming patient phone inquiries.
Perform self-pay balance outreach, make payment arrangements and send statements to collect on outstanding patient accounts.
Collaborate with revenue team members and coders, front desk staff, practice supervisors.
Miscellaneous Data
Skills and Knowledge
Excellent customer service skills including written and verbal communication.
Strong communication skills to create positive interactions with internal and external parties.
Knowledge of HIPAA regulations and the ability to handle confidential information.
Understanding of Medicare, Medicaid and third-party payer billing requirements.
Working knowledge of common registration, billing and insurance claims follow-up practices.
Familiarity with billing compliance and reimbursement
Ability to quickly navigate and work within the electronic medical record, clearinghouse and payer websites.
Ability to work independently and efficiently to meet established productivity
Education and Experience:
High School diploma or equivalent
3 years of physician billing experience
Epic experience preferred
Clearinghouse experience to manage electronic claims
Dental Billing Specialist
Account representative job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
Performs billing and computer functions, including data entry, documentation review and encounter posting
Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
Verifying patients' insurance and obtaining coverage breakdowns
Creating ABNs as needed based on coverage
Schedule/treatment plan reviews for carrier authorization
Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
Prepare, review and send patient statements
Process and send “collections” letters for outstanding balances
Process all returned mail
Answer incoming patient billing phone calls, work to resolve patient issues
Initiating collection calls and setting up and maintaining payment arrangements
Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Revenue Cycle Billing Specialist
Account representative job in Islandia, NY
Who we are
Our award-winning Bariatric Practice is based on providing exemplary customer service, while assisting patients to achieve their weight loss goals. With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to improved health. We serve patients in New York, New Jersey and Connecticut.
How you'll serve our patients
Every day is an opportunity to grow and provide better outcomes at every level. Whether your interests lie in medical staff, administration, facilities, or marketing, every individual plays an important part in our success and the success of our patients. We are a fast-paced, growing practice that is always looking for new talent and great employees to enhance our team.
You will serve patients daily in a multitude of ways:
What is in it for you
Medical Insurance, Dental & Vision Insurance, 401k & 4% Match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development. Compensation range $25.00- $30.00 per hour based upon experience.
Responsibilities
Review and follow up on insurance carrier denials and underpaid claims according to contracted fee schedules.
Appeal inappropriate denials by insurance carrier timely.
Communicate with patients regarding questions pertaining to their claims and coverage.
Confirm validity of overpayment refund requests from insurance carriers.
Identify payor trends affecting revenue.
Participate in One-on-One AR reviews with management.
Identify coordination of benefits for patients with secondary and tertiary insurances.
Perform other duties to support Revenue Cycle operations as needed.
Ability to maintain friendly, cordial relations by acting and communicating in a manner that results in a positive work relationship with all patients, co-workers and managers.
Qualifications
Bachelors preferred but not required
A minimum of 3 years in healthcare billing
CPC (AAPC) A PLUS but not required
Understands insurance policies and processes
Ability to utilize insurance websites proficiently
Microsoft Office Suite: Word, Excel, Outlook, PowerPoint
Works with Electronic Health Records
Professional billing experience preferred
Auto-ApplySr Specialist, Account Management
Account representative job in Hartford, CT
**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of professional experience; direct customer-facing experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Highly motivated and able to work effectively within a team, preferred
+ Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred
+ Ability and willingness to travel occasionally, as business needs require is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Specialist - Mon - Fri, 8:00 Am - 4:30 PM
Account representative job in East Hartford, CT
Full-time Description
We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!
Join a Mission That Matters
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
281 Main St., East Hartford
40 Coventry St., Hartford
828 Sullivan Ave., South Windsor
Our Addiction Services Division provides a full continuum of care, including:
Primary care integration
Residential detox and treatment
Outpatient mental health and substance use services for adults and children
Intensive outpatient programs
Employment and community support
Mobile crisis evaluations
Judicial support services
Social rehabilitation
Why Work With Us?
At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.
All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.
Our Benefits Include:
Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
Voluntary vision coverage.
Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
Supplemental Life Insurance available.
401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
Career advancement opportunities in a supportive, mission-driven environment.
Summary:
Services will be entered by the Billing Specialist, but all checks will be done in the AR department. Additionally, follow up of unpaid client accounts and general filing and other office duties will be needed.
Essential Duties & Responsibilities:
Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
Reviews claims denied for payment and underpaid claims. Responds to customer inquiries regarding account status. Researches customer's accounts thoroughly and documents appropriately.
Resolves discrepancies and prepares adjustments and refunds as necessary.
Brings recurring issues to the attention of the department supervisor.
Initiates bills and resubmits bills as necessary.
Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships. Receives and processes payments and denial of payments. Separates payments into batches.
Posts payments to accounts according to the service dates to ensure accurate payment status and accurate account activity. Prepares completed cash batches for filing.
Prepares and posts adjustment to appropriate accounts as necessary.
Processes refunds immediately to the government if overpayments have occurred.
Demonstrates professional etiquette and courtesy when interfacing with customers. Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
Performs timely follow-up on Initial and renewal authorizations to maintain reimbursement activity.
Ensures that payor changes are completed accurately, payment is guaranteed and revenue is recorded appropriately.
Verifies that the correct payor is tied to the service/therapy and ensures that the correct allowable is recorded in accordance with the contract. Contacts payor /insurers to verify insurance coverage and eligibility requirement of patients that are changing payors.
Obtain verbal /written authorization for medical treatment from appropriate sources.
Verifies insurance information for accuracy and completeness and resolves discrepancies as necessary. Documents all account activity in system.
Perform internal quality audits to ensure that all necessary documentation is included in each patient file.
Requests adjustments on accounts and recommends necessary changes to supervisor.
Performs other related duties as required.
*All agency staff are required to attend all mandatory department/agency meetings and trainings*
Schedule:
Monday - Friday, 8:00 AM - 4:30 PM
Requirements
Education &/Or Experience:
Associate's degree or equivalent from two-year college or technical school; Two (2) years related experience and/or training; or equivalent combination of education and experience. Knowledge of claim/billing process. Knowledge of various insurance plans, entitlement programs and their claim procedures.
Competencies:
Initiative
Leadership
Time management
Decision making
Communication proficiency (Verbal & Written)
Technology & computer literacy (Microsoft Word, keyboarding)
Organization skills
Salary Description Wage Range: $21.25 - $25.00 Hourly
Billing Specialist
Account representative job in Meriden, CT
Job Description
J&J is looking to hire a Billing Specialist to work out of their corporate office in Meriden, CT!
The Billing Specialist will provide professional tree services, demolition, and construction solutions. J&J is committed to safety, efficiency, and quality on every project. We're looking for an experienced Billing Specialist
to handle invoicing, job costing, and payment tracking with accuracy and attention to detail.
Hours: Monday-Friday 8am-4:30pm
Pay: $20-25/hour Depending on Experience
The responsibilities of the Billing Specialist are:
Prepare and process invoices for tree service, demolition, and construction projects.
Review job tickets, work orders, and contracts for accurate billing.
Enter and reconcile billing data in QuickBooks.
Track project costs, materials, and labor in Excel and/or job management software.
Communicate with customers regarding billing questions and payment status.
Post customer payments, track accounts receivable, and follow up on overdue invoices.
Coordinate with estimators, project managers, and field crews for accurate billing information.
Generate and maintain billing reports for management.
The requirements of the Billing Specialist are:
1+ years of experience in billing, accounting, or administrative work
Proficient in QuickBooks and Microsoft Excel (pivot tables, formulas, data entry).
Strong attention to detail and accuracy.
Excellent communication and organizational skills.
Ability to manage multiple projects and meet deadlines.
Familiarity with lien releases, progress billing, or T&M billing is a plus.
Hours: Monday-Friday
Hours: 8am-4:30pm
Dealership DMV biller/clerk - Long Island City NY
Account representative job in Islandia, NY
Motopia is seeking a determined full-time DMV biller Clerk to assist with all DMV related task. This Biller position earns a base salary, plus commission based on performance. This position is also eligible for great benefits, including a fast-paced, competitive work environment and positive company culture. We also have a strong focus on personal growth and development here! We offer a full stack of books/training material and hands-on in-person training to allow you to become the best salesperson you can be. If this marketing opportunity sounds like the right job for you, keep reading!
Are you a hard worker who genuinely appreciates good customer service and gets pleasure out of making customers happy? Are you interested in teaming up with a great company to build a successful marketing career? If yes, complete our initial 3-minute, mobile-friendly application for this DMV biller position because we want to meet you!
ABOUT MOTOPIA
We are a lean startup e-commerce company based out of NY. With over 30 years combined experience in dealership related-sales, our mission is to improve the way consumers buy or rent a vehicle in comparison to traditional dealership models. Our focus is the ride-share driver segment. Due to our ability to keep costs down and pass on the savings to our consumers, we offer some of the best rates in our industry and work to get even better.
The key to our growth and innovation is our employees. Our team is filled with professionals who are experienced and skilled. We make sure their hard work is rewarded with a highly competitive salary, commission, and opportunities for growth and advancement. We're looking for more to join the team!
A DAY IN THE LIFE AS A REGIONAL DMV BILLER
As our full-time DMV clerk , you play an important role in ensuring revenue growth, profitability, and customer satisfaction. You will be invovled with processing all DMV work for the dealership. You foster positive relationships with our customers, as their primary point of contact. You are also busy coordinating efforts with our Marketing Manager in our headquarters (about design, content, acquisition, product, or sales) to implement local strategies. You even get to work with sales mobile marketing to generate new business in new regions. You work hard and take pride in your efforts that contribute so much to our overall success!
Here is a list of primary tasks:
Completing all necessary steps in order to bill out customer and wholesale units.
Collect customer down-payment.
Printing and organizing all paperwork including Department of Motor Vehicle documents, financing, contracts, and miscellaneous forms to enable sales representatives to deliver vehicles.
Make payment and dispatch vehicles to be transported from auction to dealership.
QUALIFICATIONS
Proficient in MS Office
2+ years DMV clerk experience AND/OR a college degree necessary
Do you have a positive attitude that contributes to high company morale? Are you goal-oriented and self-motivated? Can you communicate well and connect with our customers and build strong relationships? Are you an effective communicator? If so, you may be perfect for this full-time position! Apply now!
Location: 11101
Billing Specialist
Account representative job in Hartford, CT
Department
Corporate/Administrative
Employment Type
Full Time
Location
Hartford, CT
Workplace type
Hybrid
Compensation
$24.00 - $27.00 / hour
Key Responsibilities Skills, Knowledge and Expertise Why You'll Love Working with Us About Fuss & O'Neill Fuss & O'Neill is a civil and environmental engineering firm that provides client-specific, forward-thinking, and holistic solutions. Since 1924, we have made it our mission to improve the built and natural environments in response to our public and private clients' evolving needs.
Specialist, Billing
Account representative job in Brentwood, NY
Welcome to Ovation Healthcare! At Ovation Healthcare (formerly QHR Health), we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ******************
Summary:
The Specialist, Billing is responsible for managing the daily billing and ensuring timely accurate clean claims, claim reviews and resolves billing daily claim edits and ensuring compliance with Insurance billing policies and regulations.
Duties and Responsibilities:
* Extensive understanding of billing guidelines for UB/1500 claims and a deep understanding of each claim field requirement.
* Maintain a list of split billing requirements by payer and add to the team crosswalk and keep abreast of any payer changes. The billing specialist should be well versed in Payer portal appeal uploads and assist with providing the internal team feedback when necessary.
* Import claims from host system into claims processing system when required. Review claims that are pended for edits and resolve.
* Prepare and submit accurate claims for patient services, ensuring compliance with third party payer guidelines and regulations.
* Review patient accounts and reconcile payments with secondary payers and review remittance advice, ensuring all payments are posted correctly and outstanding balances are addressed before filing the secondary payer.
* Ensure all billing and collection practices are compliant with CMS regulations, HIPAA, and company policies. Maintain accurate records of all claims and ensure proper documentation in the patient account system.
* Meet daily productivity and quality standards as assigned.
* Work with internal departments, such as patient financial services, finance, and billing, to address any issues or disputes affecting patient accounts.
* Assist management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows.
Knowledge, Skills, and Abilities:
* Proven experience in third party insurance billing, collections, or patient accounts, preferably in a healthcare setting.
* In-depth knowledge of billing codes, guidelines, and regulations. Familiarity with electronic health record (EHR) systems, billing software, and remittance advice processing. Strong communication skills, with the ability to explain Medicare billing details and resolve patient concerns effectively.
* Ability to handle sensitive information and maintain confidentiality in accordance with HIPAA regulations.
* Detail-oriented with strong organizational skills and the ability to manage multiple accounts simultaneously.
* Problem-solving abilities, particularly regarding billing discrepancies and denied claims.
Work Experience, Education and Certificates:
* Experience utilizing Payer portals, client systems and clearing house requirements
* 3-5 years of experience as a primary biller in hospital Business Office. Medical Terminology, ICD-10, CPT and DRG knowledge a preferred, knowledge of third-party Insurance payer guidelines
* High school diploma or equivalent; additional training in medical billing is a plus.
Working Conditions and Physical Requirements:
* Work from home and remote location with a stable internet connection, a quiet and dedicated workspace free of distractions, and access to necessary office equipment.
* The ability to have daily communication with team members, management, and clients through email, phone calls, video meetings and other collaborative tools.
* Primarily requires sitting at a desk for extended period. Proper lighting and ergonomics shole be maintained to reduce eye strain.
Travel Requirements:
* None
Auto-ApplyInsurance & Billing Specialist - Collections Focused
Account representative job in Danbury, CT
Full-time Description
Join Connecticut's premier doctor led multi-specialty group practice, where we deliver patient-centric care with compassion and respect. Committed to exceeding expectations, we proactively seize every opportunity to elevate the patient experience and enhance clinical outcomes.
At Archway Dental Partners we embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do.
We are currently looking for a motivated and detail-oriented Insurance & Billing Specialist to join our growing team. This role will focus on collections and is critical in managing insurance processes, supporting patient billing inquiries, and-most importantly-driving the resolution of outstanding account balances. If you're someone who enjoys digging into account details, resolving issues efficiently, and maintaining positive relationships with patients and payers, we want to hear from you!
Responsibilities include, but are not limited to:
Take ownership of outstanding patient and insurance balances, ensuring timely and professional collection efforts.
Proactively follow up on aging reports and unpaid insurance claims, and resolve delays or denials with appropriate documentation.
Negotiate and set up patient payment arrangements that align with both patient ability and practice policies.
Communicate with patients regarding account balances, payment plans, and billing inquiries-always with empathy and clarity.
Respond to billing disputes and resolve them efficiently with minimal supervision.
Ensure compliance with HIPAA and company policies during all billing and collections activity.
Help ensure a smooth revenue cycle through effective communication with insurance providers and internal team members.
Contact patients via phone, email, or mail to collect past-due payments.
Maintain accurate records of all collection activities and patient interactions.
Prepare regular reports on collection status and performance metrics.
Requirements
Superior customer service skills, with the ability to infuse personality, empathy, and enthusiasm into each patient contact
2+ years of experience in collections, insurance, or dental billing
Knowledge of PPO dental insurance plans and coverage rules
Strong communication and negotiation skills with a professional, positive attitude
Working knowledge of dental terminology and patient ledgers
Excellent attention to detail and ability to multitask
Familiarity with Dentrix Ascend (a plus!)
Ability to work Monday-Friday, 8:00 AM-5:00 PM, on-site in Danbury, CT
Benefits
Comprehensive Medical, Dental, and Vision plans for the family
401(k) with employer contribution
Flexible spending account
Employer paid life insurance (equivalent to $50,000)
Referral program
Paid holiday, vacation, and sick time
Voluntary benefits through AFLAC
At Archway Dental Partners, we're committed to supporting you. We're a supportive collective of outstanding practices with dental excellence as our keystone. We stand for the wellbeing of our providers and patients. Our clinical teams and support system collaborate for the greater good. You're welcome here. Let's grow together. Apply today to learn more and get connected with us.
Salary Description $23-27 per hour, depending on experience
Billing Specialist
Account representative job in Stamford, CT
Join Performance Optimal Health, a leading wellness organization that takes a holistic approach to health through the
Four Pillars of Optimal Health
- Exercise, Nutrition, Recovery, and Stress Management. We empower clients to live better lives through exceptional care, service, and teamwork.
We are seeking a Billing Specialist to join our growing Practice Administration/Billing team. This role combines all aspects of billing, insurance verification, authorizations, and accounts receivable follow-up. The ideal candidate is detail-oriented, organized, and thrives in a collaborative environment.
Responsibilities
Review and process patient claims and invoices accurately and in a timely manner.
Verify insurance eligibility and benefits; obtain and track authorizations/pre-certifications as required by payers.
Resolve billing issues, denials, and underpayments by following up with insurance companies, patients, and internal staff.
Prepare and send appeals when claims are denied or underpaid.
Maintain complete and accurate patient records, including demographic, insurance, and authorization information.
Post payments and adjustments; monitor accounts receivable and ensure balances are collected efficiently.
Communicate coverage details, patient responsibilities, and financial agreements clearly with patients.
Protect patient confidentiality and comply with HIPAA regulations.
Collaborate with the billing, clinical, and front desk teams to ensure seamless revenue cycle operations.
Attend training sessions, webinars, and team meetings as required.
Requirements
High school diploma or equivalent (Associate degree preferred).
2+ years of experience in medical billing, AR, or insurance verification.
Working knowledge of CPT, ICD-10, and HCPCS codes and insurance reimbursement processes.
Proficiency in billing software, EMR systems, and Microsoft Office (Excel required); Prompt EMR experience is a plus.
Strong communication, organizational, and analytical skills.
Ability to handle confidential information with professionalism and integrity.
High attention to detail and accuracy in data entry and documentation.
Benefits
Competitive pay based on experience
Medical, Dental, and Vision Insurance
401K with company match
Access to all Performance Optimal Health facilities
Internal and external discounts
Mentorship and growth potential within the organization
Fun, collaborative atmosphere
Auto-ApplyLABORATORY COLLECTION SPECIALIST - MALE
Account representative job in Hartford, CT
Job Description
We are looking for an enthusiastic MALE Laboratory Collection Specialist to join our Field Operations team in Hartford, CT. The selected candidate will be working in a clinic, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be as needed, M-W 8:30AM-7:30PM, Th 8:30AM-6:30PM, F 9:00AM-12:00PM . The pay range for this role will be $16-18/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Short Term and Long Term Disability (STD/LTD) available
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Part-time
Salary: $16-18 per hour
Benefits:
Location: Hartford Connecticut
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education: High school or equivalent (Required)
Shift availability: Day Shift (Preferred)
Work Location: In person
Job Type: Part-time
Pay: $16.00-$18.00 per hour
Work Location: In person
Billing Clerk
Account representative job in Windsor, CT
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Billing Clerk- WMIJP00066714
Duration: 5+ months
Location: 415 DAY HILL RD Windsor Connecticut USA 06095
Pay Rate: $15.00/ hour
Job Summary:
Compiles data and prepares company invoices and bills.
Responsible for approximately 3 to 6 Post Launch National Billing Customers.
The position will be responsible for:
• Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services
• Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution
• Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution
• Analyzing and reviewing client bills to ensure accurate, complete and on-time billing
• Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements
• Complying with all applicable Sarbanes Oxley (SOX) requirements
• Providing excellent customer service to external and internal customers
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dental Billing Specialist
Account representative job in New Haven, CT
Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
* Performs billing and computer functions, including data entry, documentation review and encounter posting
* Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
* Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
* Verifying patients' insurance and obtaining coverage breakdowns
* Creating ABNs as needed based on coverage
* Schedule/treatment plan reviews for carrier authorization
* Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
* Prepare, review and send patient statements
* Process and send "collections" letters for outstanding balances
* Process all returned mail
* Answer incoming patient billing phone calls, work to resolve patient issues
* Initiating collection calls and setting up and maintaining payment arrangements
* Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.