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Customer Service Representative
360 Recruiting Group
Account representative job in New Britain, CT
Founded in 1928, Victor Advertising has grown to become a leading promotional product company, serving clients throughout the country from our headquarters in New Britain, Connecticut. We currently are seeking an energetic, highly organized, passionate Customer Service Representative to provide assistance to the sales team to ensure customer satisfaction.
Why Work with Us:
Competitive rate of $20-25/hour to start and additional bonus opportunities (annual bonus, commission opportunities)
Highly creative environment with ongoing training and development offered
Medical Insurance
401k Plan Participation
Small company environment so you can have a significant impact and real opportunities for growth
Discounted merchandise and more!
The Position:
The Customer Service Representative is a crucial role that supports the sales team and more importantly, is accountable for the client's order experience. This position is responsible for guaranteeing that clients' orders are submitted to our preferred partner suppliers with accuracy and a sense of urgency to ensure on-time delivery. Additionally, the Customer Service Representative will collaborate with the sales team and management to identify improvements in processes and customer retention. This position will have client interaction to make certain the buying experience meets expectations from beginning to end.
About You:
Having prior experience in a detailed-oriented, fast-paced customer service role, you know how to set priorities, multi-task and work well under pressure
You are highly organized and have an eye for accuracy
Communication is one of your strengths and you'll have no problem communicating with clients, supplier partners, and internal teams
Establishing and maintaining relationships with clients comes naturally to you
You are a self-starter who takes initiative to seek answers under firm deadlines
You are punctual and willing to work so that critical items are completed for the day
Having excellent computer skills, you are proficient in using Office 365 software, and can learn proprietary order-entry management software
We are continuing to grow and expand the business and it's an exciting time to join the team. If you are looking to join an innovative, supportive, and creative company that values its employees, we want to hear from you! Learn more about Victor Advertising Services at https://www.victoradvertising.com/.
360 Recruiting Group is the trusted partner to many small to mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients.
$20-25 hourly 2d ago
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Customer Account Representative Manufacturing
Arcmed
Account representative job in Danbury, CT
***Must have Manufacturing Experience***
The Customer AccountRepresentative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer AccountRepresentative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer AccountRepresentative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects.
Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly.
Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions.
As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account.
Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers
EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS
At least 3-5 years' customer service experience in a manufacturing company.
Bachelor's Degree or equivalent desired.
Strong attention to detail and organization skills required.
Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Take a hands-on approach to finding solutions to problems.
Excellent ability to communicate orally and in writing in English.
Well-developed literacy, numeracy, and computer skills with a technical aptitude.
Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.
COMPUTER AND SOFTWARE REQUIREMENTS
Experience with Epicor ERP is a plus.
Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
Ability to work with general office equipment.
Ability to work with and understand databases is necessary and the ability to learn technical skills.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
Must have enough endurance to perform tasks over extended periods of time.
Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
Must be able to listen and respond to questions and instructions.
Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship
.
The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
$33k-44k yearly est. 4d ago
Customer Service Representative
Amphenol RF
Account representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. 3d ago
Billing Clerk
Collabera 4.5
Account representative job in Windsor, CT
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Billing Clerk- WMIJP00066714
Duration: 5+ months
Location: 415 DAY HILL RD Windsor Connecticut USA 06095
Pay Rate: $15.00/ hour
Job Summary:
Compiles data and prepares company invoices and bills.
Responsible for approximately 3 to 6 Post Launch National Billing Customers.
The position will be responsible for:
• Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services
• Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution
• Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution
• Analyzing and reviewing client bills to ensure accurate, complete and on-time billing
• Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements
• Complying with all applicable Sarbanes Oxley (SOX) requirements
• Providing excellent customer service to external and internal customers
Additional Information
All your information will be kept confidential according to EEO guidelines.
$77k-102k yearly est. 2d ago
Billing Specialist
Legal 4.5
Account representative job in East Haven, CT
A law firm in East Haven, Connecticut, seeks a full-time experienced Billing Specialist for its well-established practice. Current legal billing experience and law firm billing software are required. Join a family-friendly environment with a close knit team of professionals.
The Billing Specialist reports directly to the Comptroller and owners and is responsible for providing outstanding service to the firm's attorneys, personnel, clients, and vendors.
The law firm Billing Specialist will be responsible for all aspects of client billing and have the motivation and ability to hit the ground running in a fast-paced environment.
The qualified legal billing specialist candidate must be flexible, highly committed to exceptional quality and accuracy, enjoy teamwork, and support the firm's goals in providing excellent client service with professionalism.
Responsibilities - Legal Billing Specialist
• Audit pre-bills, verify time entries, and ensure accurate client invoices.
• Enter attorney time, meeting daily, weekly, and monthly deadlines.
• Daily client contact and case/matter set-up upon case intake.
• Generating timely client invoices.
• Follow-through, tracking, and reporting of multiple matters and progress.
• Data entry, editing, customizing, and processing of client invoices.
• Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
• Assist in resolving client billing inquiries and issues.
• Enter client payments received.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
• Track contingency case expenses with detail and proficiency.
• Assist Controller with A/R and A/P tasks as needed.
Qualifications - Legal Billing Specialist
• 4+ years of legal billing experience in professional services or a law firm.
• Strong skillsets of 10-key, Word, Excel, and Outlook. Timeslips experience a plus.
• Law firm billing software experience. Case management software expertise is a plus.
• Exceptional organizational skills, follow-up skills, and very close attention to detail.
• Excellent written and oral communication skills.
• Ability to work well in a dynamic, fast-paced environment and meet deadlines.
• Ability to manage multiple tasks and projects with competing requirements.
• Committed to white-glove client service (internal and external).
• Consistent attendance, punctuality, reliability, and accountability.
• Real estate closings and evictions accounting experience is a plus.
Requirements - Legal Billing Specialist
Bachelor's degree in business, finance, or a related field, or equivalent experience.
Minimum 4 years' experience in law firm operations, billing, or office finance management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, records, credit card processing).
Law firm billing software experience.
Exceptional computer technical, keyboarding and organizational skills.
Compensation and Benefits
Salary Range: $65,000-68,000 annually, depending on experience
Work location: On-site and in person, Monday - Friday, 40-hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30
Benefits package offered
$65k-68k yearly 2d ago
Billing Specialist - Central Business Office
Pact MSO, LLC
Account representative job in Branford, CT
Job Description
Salary Range: $22.00 to $26.00 an hour
By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.
COVID-19 and Flu Vaccine Considerations
Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.
PACT MSO, LLC is a management service organization that supports a large multi-specialty practice of providers. We are currently looking for an experienced Medical Billing Specialist who will be working in Branford Monday through Friday from 8:30am to 5:00pm. This is not a remote position.
The Medical Billing Specialist is a critical member of the team who is responsible for the review and submission of clean claims, researching insurance denials and having ownership of assigned accounts receivable for third-party claims. Superior customer service skills in this role are essential to support our patients and multi-specialty practices with collecting accurate insurance information, assigning financial responsibility and bringing account balances to zero.
Essential Functions:
Ensure accurate entry of CPT/HCPCS and ICD-10 codes based on documentation.
Prepare, review and submit clean claims to insurance
Resolve payer-specific clearing house rejections.
Work directly with the insurance company, healthcare provider, and patient to get claims processed and paid in a timely fashion.
Submit appeal letters and provide supporting medical documentation upon request.
Verify patients' insurance coverage and assist with coordination of benefits.
Support patients/guarantors by answering incoming patient phone inquiries.
Perform self-pay balance outreach, make payment arrangements and send statements to collect on outstanding patient accounts.
Collaborate with revenue team members and coders, front desk staff, practice supervisors.
Miscellaneous Data
Skills and Knowledge
Excellent customer service skills including written and verbal communication.
Strong communication skills to create positive interactions with internal and external parties.
Knowledge of HIPAA regulations and the ability to handle confidential information.
Understanding of Medicare, Medicaid and third-party payer billing requirements.
Working knowledge of common registration, billing and insurance claims follow-up practices.
Familiarity with billing compliance and reimbursement
Ability to quickly navigate and work within the electronic medical record, clearinghouse and payer websites.
Ability to work independently and efficiently to meet established productivity
Education and Experience:
High School diploma or equivalent
3 years of physician billing experience
Epic experience preferred
Clearinghouse experience to manage electronic claims
$22-26 hourly 10d ago
Account Management Specialist
4Allpromos
Account representative job in Old Saybrook, CT
Description: About Us
At 4AllPromos, we empower individuals and organizations to share their message with the world through customized promotional products. We believe great products are only part of the equation delivering an exceptional, thoughtful customer experience is just as important. As we continue to grow, were looking for motivated candidates who are excited to help us bring that experience to life.
As an Account Management Specialist, you will play a key role in ensuring orders move forward smoothly, accurately, and with minimal friction for the customer. By combining strong communication, organization, and problem-solving skills, you will help create positive, confidence-building experiences for our customers and support long-term satisfaction. This role is ideal for someone who enjoys helping customers, works well independently, and takes pride in being a dependable point of contact throughout the order lifecycle.
Requirements: Key Responsibilities
Engage with customers (via email and phone) to understand their needs, offering tailored solutions and product recommendations to meet or exceed expectations
Ensure customers have an easy, confidence-building experience throughout the order process
Follow up diligently on pending customer responses, approvals, artwork, or confirmations
Exercise sound judgment to determine next steps independently, escalating issues only when appropriate
Set clear expectations around next steps, requirements, and timelines
Accurately document customer communications and order updates in internal systems
Follow established workflows while applying flexibility and judgment when customer situations require nuance
Who You Are:
Someone who genuinely enjoys making customers happy and takes pride in delivering great service
A problem-solver who is motivated to find solutions and create positive outcomes
A strong communicator who can connect with customers, build trust, and explain information clearly
An active listener who seeks to understand customer needs before proposing solutions
Highly organized and detail-oriented, ensuring each order is handled accurately and efficiently
Energetic, adaptable, and eager to learn and grow in a fast-paced environment
Collaborative professional who champions a 'One Team' approach, intentionally leveraging the expertise of cross-functional partners to drive the best results for our customers.
To succeed and thrive in this role, you will also be expected to support additional projects and responsibilities as business needs evolve.
What You Bring
Experience in customer service, order management, or customer operations
Strong written and verbal communication skills
Excellent interpersonal skills and sound decision-making ability
A proactive, positive attitude with a focus on solutions and customer satisfaction
High attention to detail and strong follow-through
Ability to manage multiple orders and priorities simultaneously
Strong judgment and the ability to work autonomously
Customer-first mindset with pride in delivering a smooth, professional experience
Familiarity with eCommerce, custom products, or order-driven workflows
Comfort with technology; experience with Google Workspace and CRM systems is a plus
4AllPromos is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and inclusive environment for all employees.
PI72f1c78c6393-31181-39469433
$41k-66k yearly est. 8d ago
Billing Specialist
Monzingo | Legal
Account representative job in East Haven, CT
Job Description
A law firm in East Haven, Connecticut, seeks a full-time experienced Billing Specialist for its well-established practice. Current legal billing experience and law firm billing software are required. Join a family-friendly environment with a close knit team of professionals.
The Billing Specialist reports directly to the Comptroller and owners and is responsible for providing outstanding service to the firm's attorneys, personnel, clients, and vendors.
The law firm Billing Specialist will be responsible for all aspects of client billing and have the motivation and ability to hit the ground running in a fast-paced environment.
The qualified legal billing specialist candidate must be flexible, highly committed to exceptional quality and accuracy, enjoy teamwork, and support the firm's goals in providing excellent client service with professionalism.
Responsibilities - Legal Billing Specialist
• Audit pre-bills, verify time entries, and ensure accurate client invoices.
• Enter attorney time, meeting daily, weekly, and monthly deadlines.
• Daily client contact and case/matter set-up upon case intake.
• Generating timely client invoices.
• Follow-through, tracking, and reporting of multiple matters and progress.
• Data entry, editing, customizing, and processing of client invoices.
• Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
• Assist in resolving client billing inquiries and issues.
• Enter client payments received.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
• Track contingency case expenses with detail and proficiency.
• Assist Controller with A/R and A/P tasks as needed.
Qualifications - Legal Billing Specialist
• 4+ years of legal billing experience in professional services or a law firm.
• Strong skillsets of 10-key, Word, Excel, and Outlook. Timeslips experience a plus.
• Law firm billing software experience. Case management software expertise is a plus.
• Exceptional organizational skills, follow-up skills, and very close attention to detail.
• Excellent written and oral communication skills.
• Ability to work well in a dynamic, fast-paced environment and meet deadlines.
• Ability to manage multiple tasks and projects with competing requirements.
• Committed to white-glove client service (internal and external).
• Consistent attendance, punctuality, reliability, and accountability.
• Real estate closings and evictions accounting experience is a plus.
Requirements - Legal Billing Specialist
Bachelor's degree in business, finance, or a related field, or equivalent experience.
Minimum 4 years' experience in law firm operations, billing, or office finance management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, records, credit card processing).
Law firm billing software experience.
Exceptional computer technical, keyboarding and organizational skills.
Compensation and Benefits
Salary Range: $65,000-68,000 annually, depending on experience
Work location: On-site and in person, Monday - Friday, 40-hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30
Benefits package offered
$65k-68k yearly 3d ago
Dental Billing Specialist
Fair Haven Community Health Care 4.0
Account representative job in New Haven, CT
Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
* Performs billing and computer functions, including data entry, documentation review and encounter posting
* Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
* Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
* Verifying patients' insurance and obtaining coverage breakdowns
* Creating ABNs as needed based on coverage
* Schedule/treatment plan reviews for carrier authorization
* Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
* Prepare, review and send patient statements
* Process and send "collections" letters for outstanding balances
* Process all returned mail
* Answer incoming patient billing phone calls, work to resolve patient issues
* Initiating collection calls and setting up and maintaining payment arrangements
* Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$37k-45k yearly est. 19d ago
Billing Specialist
Carabetta Companies 4.2
Account representative job in Meriden, CT
Job Description
J&J is looking to hire a Billing Specialist to work out of their corporate office in Meriden, CT!
The Billing Specialist will provide professional tree services, demolition, and construction solutions. J&J is committed to safety, efficiency, and quality on every project. We're looking for an experienced Billing Specialist
to handle invoicing, job costing, and payment tracking with accuracy and attention to detail.
Hours: Monday-Friday 8am-4:30pm
Pay: $20-25/hour Depending on Experience
The responsibilities of the Billing Specialist are:
Prepare and process invoices for tree service, demolition, and construction projects.
Review job tickets, work orders, and contracts for accurate billing.
Enter and reconcile billing data in QuickBooks.
Track project costs, materials, and labor in Excel and/or job management software.
Communicate with customers regarding billing questions and payment status.
Post customer payments, track accounts receivable, and follow up on overdue invoices.
Coordinate with estimators, project managers, and field crews for accurate billing information.
Generate and maintain billing reports for management.
The requirements of the Billing Specialist are:
1+ years of experience in billing, accounting, or administrative work
Proficient in QuickBooks and Microsoft Excel (pivot tables, formulas, data entry).
Strong attention to detail and accuracy.
Excellent communication and organizational skills.
Ability to manage multiple projects and meet deadlines.
Familiarity with lien releases, progress billing, or T&M billing is a plus.
Hours: Monday-Friday
Hours: 8am-4:30pm
$20-25 hourly 16d ago
Service Billing Specialist
New England Mechanical Services 3.9
Account representative job in South Windsor, CT
About Us
We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities.
Job Summary
New England Mechanical Services, Inc is currently looking for a Service Billing Specialist responsible for performing weekly service order billing using standard cost accounting methodology to maintain accurate service order costing for multiple service groups located throughout the New England states. The role requires a thorough understanding of service agreements to ensure timely and accurate billing, as well as compliance with tax and prevailing wage laws in each state where work is performed. This is a fast-paced position that involves processing a high volume of service orders weekly.
#nemsi
Essential Duties & Responsibilities
Perform weekly service order billing using standard cost accounting methodology.
Maintain accurate service order costing for several service groups across New England.
Understand and apply all aspects of service agreements to ensure billing accuracy.
Ensure compliance with state-specific tax and prevailing wage laws.
Process a large volume of service orders in a timely manner.
Collaborate with internal teams to resolve billing discrepancies and maintain data integrity.
Qualifications
Education: 2-to-4-year college degree required.
Experience:
2-3 years of billing experience or direct customer service experience required, preferably in a contractor/service trade capacity.
Strong bookkeeping knowledge.
Experience with billing or customer management within accounting software (e.g. SAP, Oracle, JD Edwards).
Technical Skills:
Proficiency with Microsoft Office (Outlook, Word, Excel).
Comfortable with technology and accounting systems.
Soft Skills:
Strong written and oral communication skills.
Excellent organizational skills and attention to detail.
Self-starter with strong follow-up skills.
Ability to objectively analyze and solve problems through research and understanding.
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
$39k-54k yearly est. Auto-Apply 7d ago
Billing Specialist (Outpatient Clinic)
First Choice Health Centers 4.2
Account representative job in East Hartford, CT
First Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being!
Medical, Dental and Vision Insurance for employees working 30 hours or more
20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
Company paid Life insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Complimentary premium Calm Health membership (#1 mental health app)
Recognition programs
Paid Basic Life Support certification with renewal every 2 years.
Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm.
The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required:
Knowledge of accounting; math skills
Knowledge of medical and billing terminology
Knowledge of EHR and Electronic Billing
Knowledge of 270/271 and 835/837
Experience and Training:
College level education in Accounting, Finance, Medical Billing or Healthcare can be substituted with work experience.
Graduate of an Accredited Medical Assistant Program
2 + years of billing/collections experience in a healthcare of insurance environment.
Experience with ICD-9/10 and CPT coding is highly desired
Knowledge of healthcare carriers and payer requirements
Familiarity with billing software like eClinicalWorks
Standard Job Duties:
Preparing and submitting billing data and medical claims to insurance companies
Ensuring accurate patient information and up-to-date medical records
Maintaining billing software, updating rate changes, and generating financial reports
Resolving billing discrepancies and appealing denied claims
Ability to assess financial summaries and spot discrepancies for accurate billing
Prioritizing tasks to stay organized and meet deadlines
Checking each insurance payment for accuracy and compliance with contract discount
Calling insurance companies regarding any discrepancy in payments if necessary
Identifying and billing secondary or tertiary insurances
Answering patients' billing and insurance inquiries, as well as handling complaints
Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency
Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations
Processing claims and following up with insurance companies
Reviewing patient bills for accuracy and completeness and obtaining any missing information
Following up on unpaid claims within the standard billing cycle timeframe
Review, research and respond to correspondence from insurance companies, attorneys and patients
Contact patients as needed to collect appropriate information or to collect patient balances.
Identify, verify and document account adjustments according to established policy and procedures.
Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc.
Maintain positive working relationships with internal and external customers by providing superior customer service.
Utilize Medical and Billing Terminology.
Adhere to Clean Claims Act and HIPAA policy and procedures.
COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$18-24 hourly 20d ago
Dealership DMV biller/clerk - Long Island City NY
Motopia
Account representative job in Islandia, NY
Motopia is seeking a determined full-time DMV biller Clerk to assist with all DMV related task. This Biller position earns a base salary, plus commission based on performance. This position is also eligible for great benefits, including a fast-paced, competitive work environment and positive company culture. We also have a strong focus on personal growth and development here! We offer a full stack of books/training material and hands-on in-person training to allow you to become the best salesperson you can be. If this marketing opportunity sounds like the right job for you, keep reading!
Are you a hard worker who genuinely appreciates good customer service and gets pleasure out of making customers happy? Are you interested in teaming up with a great company to build a successful marketing career? If yes, complete our initial 3-minute, mobile-friendly application for this DMV biller position because we want to meet you!
ABOUT MOTOPIA
We are a lean startup e-commerce company based out of NY. With over 30 years combined experience in dealership related-sales, our mission is to improve the way consumers buy or rent a vehicle in comparison to traditional dealership models. Our focus is the ride-share driver segment. Due to our ability to keep costs down and pass on the savings to our consumers, we offer some of the best rates in our industry and work to get even better.
The key to our growth and innovation is our employees. Our team is filled with professionals who are experienced and skilled. We make sure their hard work is rewarded with a highly competitive salary, commission, and opportunities for growth and advancement. We're looking for more to join the team!
A DAY IN THE LIFE AS A REGIONAL DMV BILLER
As our full-time DMV clerk , you play an important role in ensuring revenue growth, profitability, and customer satisfaction. You will be invovled with processing all DMV work for the dealership. You foster positive relationships with our customers, as their primary point of contact. You are also busy coordinating efforts with our Marketing Manager in our headquarters (about design, content, acquisition, product, or sales) to implement local strategies. You even get to work with sales mobile marketing to generate new business in new regions. You work hard and take pride in your efforts that contribute so much to our overall success!
Here is a list of primary tasks:
Completing all necessary steps in order to bill out customer and wholesale units.
Collect customer down-payment.
Printing and organizing all paperwork including Department of Motor Vehicle documents, financing, contracts, and miscellaneous forms to enable sales representatives to deliver vehicles.
Make payment and dispatch vehicles to be transported from auction to dealership.
QUALIFICATIONS
Proficient in MS Office
2+ years DMV clerk experience AND/OR a college degree necessary
Do you have a positive attitude that contributes to high company morale? Are you goal-oriented and self-motivated? Can you communicate well and connect with our customers and build strong relationships? Are you an effective communicator? If so, you may be perfect for this full-time position! Apply now!
Location: 11101
$35k-47k yearly est. 60d+ ago
Billing Clerk / Material handler (invoicing)
Butler Technical Group
Account representative job in Bloomfield, CT
Pay Range: $18-22 1st Shift: MON - FRI 6:30am to 3:00pm 2nd Shift: MON - FRI 3:00pm to 11:30pm. The Company - Work with an American owned International Manufacturer started over 150 years ago who is the World Leader in its industry.
Must Have Skills & Experience:
* Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments.
* Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested
Need to already have hard steel toe shoes for production environment
Onsite
Nice To Have Skills & Experience:
* Experience navigating various software programs / technologies - platform
* Experience using Microsoft Excel
JOB DESCRIPTION:
The main role is Creating Invoices in support of warehouse shipping with a 5% possibility to have Material Handling functionality. Majority of the time, the person is interacting with customers and the shipper to ship items.
* Operations / Customer Service
* Data Entry creating international shipping invoices.
* Works with carriers/shippers to route orders held up for customers.
* Coordinates shipping for international shipments.
* Submits to our AES Filing contractor for AES Filing.
* Performs data entry of log records for auditing purposes.
* Communicating with carriers / 3PL for scheduling shipping goods.
* Coordination with internal Company's parties to obtain all necessary documentation for customs clearance.
* Obsessive Attention to Detail.
* Practice excellent interpersonal, organizational, verbal, and written communication skills Company's safety and quality standards and absolutes.
* Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments.
* Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested.
* Shipping International shipments (Material Handling)
* Candidate will need to already have hard steel toe shoes for production environment.
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law.
Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.
Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.
$18-22 hourly 13d ago
Billing Clerk
Crossfire Group 4.5
Account representative job in Windsor, CT
Job DescriptionBilling Representative Pay Rate: $22/hour Schedule: 1st Shift | Start time between 7:00 AM - 8:30 AM Employment Type: Contract About the RoleOur client is seeking a detail-oriented Billing Representative to support billing operations during a period of system transition and increased workload. This role will play a key part in learning existing billing processes, assisting with backlog cleanup, and supporting documentation efforts tied to an upcoming ERP system change.This is a fast-paced, collaborative environment that requires strong critical thinking, accuracy, and cross-departmental communication.Key Responsibilities
Learn current billing processes and assist with backlog cleanup prior to ERP system implementation
Support documentation creation and process mapping for the new ERP system
Review Purchase Orders and Service Orders to ensure accuracy and readiness for posting
Review Rental Orders for accuracy and perform cleanup as needed
Compile, sort, and verify billing documents including invoices and supporting records
Prepare and review invoices, reports, and billing records for accuracy
Post billing transactions to ledgers, spreadsheets, or billing systems
Monitor revenue-generating activity and assist with billing reconciliation
Investigate and resolve billing discrepancies and issues
Communicate effectively with internal teams via email and Microsoft Teams
Assist employees, vendors, and customers with billing-related questions
Support special billing-related projects as assigned
Qualifications
Previous experience in billing, accounting support, or financial administration preferred
Strong attention to detail and accuracy
Ability to work in a fast-paced, deadline-driven environment
Strong written and verbal communication skills
Proficiency with Microsoft Excel, Word, and Outlook
Experience with ERP systems strongly preferred
Microsoft Navision experience is a plus
Ability to collaborate across departments and adapt to changing processes
Why This Role
Opportunity to gain hands-on experience during an ERP system transition
Collaborative team environment with exposure to multiple departments
Long-term contract potential with valuable billing and systems experience
#ZR#IND1
$22 hourly 8d ago
Billing Clerk
Mednational Staffing
Account representative job in Windsor, CT
Billing Representative Pay Rate: $22/hour Schedule: 1st Shift | Start time between 7:00 AM - 8:30 AM Employment Type: Contract About the RoleOur client is seeking a detail-oriented Billing Representative to support billing operations during a period of system transition and increased workload. This role will play a key part in learning existing billing processes, assisting with backlog cleanup, and supporting documentation efforts tied to an upcoming ERP system change.This is a fast-paced, collaborative environment that requires strong critical thinking, accuracy, and cross-departmental communication.Key Responsibilities
Learn current billing processes and assist with backlog cleanup prior to ERP system implementation
Support documentation creation and process mapping for the new ERP system
Review Purchase Orders and Service Orders to ensure accuracy and readiness for posting
Review Rental Orders for accuracy and perform cleanup as needed
Compile, sort, and verify billing documents including invoices and supporting records
Prepare and review invoices, reports, and billing records for accuracy
Post billing transactions to ledgers, spreadsheets, or billing systems
Monitor revenue-generating activity and assist with billing reconciliation
Investigate and resolve billing discrepancies and issues
Communicate effectively with internal teams via email and Microsoft Teams
Assist employees, vendors, and customers with billing-related questions
Support special billing-related projects as assigned
Qualifications
Previous experience in billing, accounting support, or financial administration preferred
Strong attention to detail and accuracy
Ability to work in a fast-paced, deadline-driven environment
Strong written and verbal communication skills
Proficiency with Microsoft Excel, Word, and Outlook
Experience with ERP systems strongly preferred
Microsoft Navision experience is a plus
Ability to collaborate across departments and adapt to changing processes
Why This Role
Opportunity to gain hands-on experience during an ERP system transition
Collaborative team environment with exposure to multiple departments
Long-term contract potential with valuable billing and systems experience
#ZR#IND1
$22 hourly 9d ago
Billing Clerk
Augment 3.5
Account representative job in Windsor, CT
Job Title: Billing Representative
Pay Rate: $22/hour Interview Process: Microsoft Teams Work Environment: Fast-paced, collaborative
The Billing Representative supports the billing team by assisting with invoice generation, account reconciliation, and backlog cleanup in preparation for an upcoming ERP system transition. This role requires strong attention to detail, critical thinking, and the ability to work cross-functionally in a high-volume billing environment.
Essential Duties & Responsibilities
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Learn existing billing processes and assist with backlog cleanup ahead of an ERP system change.
Support documentation creation for the new ERP system and assist with special billing projects.
Compile, review, and organize billing documents including invoices, purchase orders, service orders, and checks.
Verify, post, and reconcile business transactions in ledgers, spreadsheets, and databases.
Generate accurate invoices and monitor revenue-generating activity to ensure timely billing.
Review rental orders, purchase orders, and service orders for accuracy and completeness prior to posting.
Prepare and review reports related to billing and operational activity.
Identify and resolve discrepancies in billing reports and documentation.
Communicate effectively via email and Microsoft Teams with internal teams and stakeholders.
Respond to billing-related inquiries from employees, vendors, clients, and customers in a professional manner.
Qualifications
Top Responsibilities
Reviewing purchase orders and service orders to prepare for posting or cleanup.
Learning current billing workflows and documenting processes for ERP migration.
Reviewing rental orders for accuracy and required corrections.
Assisting with special billing-related projects as assigned.
Qualifications & Skills
Strong attention to detail and ability to manage multiple priorities.
Critical thinking and problem-solving skills in a complex billing environment.
Proficiency in Microsoft Excel and general computer applications.
Experience with Microsoft Navision is a plus.
Strong written and verbal communication skills.
Ability to work effectively in a fast-paced, cross-departmental environment.
Work Environment
This role works closely with current billing staff and may collaborate with other departments within WMCS. Success in this position requires adaptability, teamwork, and a willingness to learn complex billing processes.
$22 hourly 3d ago
Billing Specialist
Performance Optimal Health
Account representative job in Stamford, CT
Job Description
Join Performance Optimal Health, a leading wellness organization that takes a holistic approach to health through the
Four Pillars of Optimal Health
- Exercise, Nutrition, Recovery, and Stress Management. We empower clients to live better lives through exceptional care, service, and teamwork.
We are seeking a Billing Specialist to join our growing Practice Administration/Billing team. This role combines all aspects of billing, insurance verification, authorizations, and accounts receivable follow-up. The ideal candidate is detail-oriented, organized, and thrives in a collaborative environment.
Responsibilities
Review and process patient claims and invoices accurately and in a timely manner.
Verify insurance eligibility and benefits; obtain and track authorizations/pre-certifications as required by payers.
Resolve billing issues, denials, and underpayments by following up with insurance companies, patients, and internal staff.
Prepare and send appeals when claims are denied or underpaid.
Maintain complete and accurate patient records, including demographic, insurance, and authorization information.
Post payments and adjustments; monitor accounts receivable and ensure balances are collected efficiently.
Communicate coverage details, patient responsibilities, and financial agreements clearly with patients.
Protect patient confidentiality and comply with HIPAA regulations.
Collaborate with the billing, clinical, and front desk teams to ensure seamless revenue cycle operations.
Attend training sessions, webinars, and team meetings as required.
Requirements
High school diploma or equivalent (Associate degree preferred).
2+ years of experience in medical billing, AR, or insurance verification.
Working knowledge of CPT, ICD-10, and HCPCS codes and insurance reimbursement processes.
Proficiency in billing software, EMR systems, and Microsoft Office (Excel required); Prompt EMR experience is a plus.
Strong communication, organizational, and analytical skills.
Ability to handle confidential information with professionalism and integrity.
High attention to detail and accuracy in data entry and documentation.
Benefits
Competitive pay based on experience
Medical, Dental, and Vision Insurance
401K with company match
Access to all Performance Optimal Health facilities
Internal and external discounts
Mentorship and growth potential within the organization
Fun, collaborative atmosphere
$36k-48k yearly est. 4d ago
LABORATORY COLLECTION SPECIALIST - MALE
Navis Clinical Laboratories Inc.
Account representative job in Hartford, CT
Job Description
We are looking for an enthusiastic MALE Laboratory Collection Specialist to join our Field Operations team in Hartford, CT. The selected candidate will be working in a clinic, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be as needed, M-W 8:30AM-7:30PM, Th 8:30AM-6:30PM, F 9:00AM-12:00PM . The pay range for this role will be $16-18/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Short Term and Long Term Disability (STD/LTD) available
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Part-time
Salary: $16-18 per hour
Benefits:
Location: Hartford Connecticut
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education: High school or equivalent (Required)
Shift availability: Day Shift (Preferred)
Work Location: In person
Job Type: Part-time
Pay: $16.00-$18.00 per hour
Work Location: In person
$16-18 hourly 3d ago
Dental Billing Specialist
Fair Haven Community Health Care 4.0
Account representative job in New Haven, CT
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
Performs billing and computer functions, including data entry, documentation review and encounter posting
Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
Verifying patients' insurance and obtaining coverage breakdowns
Creating ABNs as needed based on coverage
Schedule/treatment plan reviews for carrier authorization
Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
Prepare, review and send patient statements
Process and send “collections” letters for outstanding balances
Process all returned mail
Answer incoming patient billing phone calls, work to resolve patient issues
Initiating collection calls and setting up and maintaining payment arrangements
Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
How much does an account representative earn in New Haven, CT?
The average account representative in New Haven, CT earns between $26,000 and $66,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in New Haven, CT
$41,000
What are the biggest employers of Account Representatives in New Haven, CT?
The biggest employers of Account Representatives in New Haven, CT are: