ADT Security Services jobs in Miramar, FL - 21 jobs
Business Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Pompano Beach, FL
JobID: 3019027 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?
Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
Want to help protect what they value most, their people, property and assets?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.
$105k-150k yearly Auto-Apply 12d ago
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Business Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018958 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?
Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
Want to help protect what they value most, their people, property and assets?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$85k-150k yearly Auto-Apply 17d ago
Sr. Product Manager - Devices
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3017323 Category: JobSchedule: Full time JobShift: : As an ADT Senior Product Manager, you will work with cross-functional teams, including engineers, designers, data analysts, and third parties, to develop and enhance our products. You will prioritize understanding customer needs and pain points, collaborating closely with various teams to deliver innovative solutions that bring value to ADT and drive customer satisfaction. We seek entrepreneurial Product Managers who can drive innovation and execute product initiatives swiftly and effectively.
Duties and Responsibilities:
* Develop and execute product vision and strategy based on market research, customer feedback, and industry trends. Drive product roadmap planning and prioritization to align with organizational goals.
* Collaborate closely with cross-functional teams to define product requirements, coordinate resources, develop roadmaps, and guide teams through key project milestones.
* Plan, initiate, and oversee hardware projects, managing the development of hardware and firmware to meet deadlines and performance expectations.
* Facilitate effective communication across teams to support past, current, and future product initiatives, ensuring alignment and clarity in project goals and progress.
* Define and analyze key performance metrics, utilizing data to inform product decisions, optimize features, and conduct A/B testing to enhance user experience and product effectiveness.
Minimum Qualifications:
* Bachelor's degree in a technical field.
* 3+ years of experience of hardware and devices product management experience.
* Be able to show measurable impact on product definition, product lifecycle management, and product launch
* Cross functional collaboration with engineering, finance, sales, design, marketing.
* Strong exec-audience communication and cross-functional stakeholder alignment.
* Proficiency in defining product requirements, developing roadmaps, and managing product lifecycles.
* Ability to work with multi-disciplinary teams to deliver products that are ready for market release.
* Ability to work in ambiguity and laser focused on prioritization.
Preferred Qualifications:
* Experience with launching hardware devices.
* MBA
* Prior people management experience
The salary range for this role is $128,000 -$182,000 and is based on experience and qualifications.
Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance.
We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Anticipated application end date will be 2/16/2026
Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
$128k-182k yearly Auto-Apply 39d ago
Smart Home Consultant
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018566 JobSchedule: Full time JobShift: : As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
* Build relationships between new customers and the ADT brand and product portfolio
* Complete in-home consultation and assessment
* Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
* Complete customer onboarding and education of key products and services
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers
* This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
* High School diploma or the equivalent
* Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
* Comprehensive paid training program
* Full benefits on the 1st of the month after 31 days of employment
* Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
* Future = 401(k) with employer matching
* Life = Paid vacation time
* Company vehicle provided
* Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
* Tuition reimbursement
* Employee Referral bonuses - when you refer a friend or family members
This role offers:
* Hourly pay: $17.00
* Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
* Additional $320 per week training bonus included during three week training process
* Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
* Company vehicle provided for work use
Benefits:
* Medical, dental, and vision coverage
* 401(k) with company match
* Tuition reimbursement
* Short- and long-term disability, life insurance, and well-being benefits
* Paid time off
$105k yearly Auto-Apply 59d ago
Payroll Processor
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018916 Category: JobSchedule: Full time JobShift: : We are seeking a detail-oriented and motivated individual to join our team as an entry-level Payroll Processor. This position is ideal for someone starting their career in payroll or human resources, who is eager to learn and grow in a supportive environment. The Payroll Processor will assist with the accurate and timely processing of employee payroll, support payroll-related administrative tasks, and help wherever needed.
Duties and Responsibilities:
* Review timekeeping records for accuracy and resolve discrepancies with supervisors or employees.
* Upload, research, and work payroll garnishments court orders.
* Answer all payroll related questions from employees.
* Upload to ADP system, tax agencies notices received via mail.
* Assist with the preparation and processing of payroll for employees on a biweekly or semi-monthly schedule.
* Prepare funding for Treasury after each payroll.
* Support payroll team during audits or end-of-year tax reporting (e.g., W-2s).
* Assist in generating reports for other departments as needed.
* Help ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
* Additional duties as assigned.
Skills and Competencies:
* Proficient in Microsoft Excel and Word.
* Experience with payroll software (e.g., ADP) is preferred.
* Excellent communication and customer service skills.
* Ability to handle sensitive information with confidentiality.
Qualifications:
Minimum Qualifications:
* Associate's or bachelor's degree required.
* Basic understanding of payroll and employment laws is a plus.
Preferred Qualifications:
* 0-2 years of payroll, accounting, or administrative experience (internships or coursework considered).
Working Conditions:
Physical Requirements:
* Sit (Continually=67-100% of workday).
Communication Skills:
* Writing, talking/hearing on the phone (Continually=67-100% of workday).
Location
Our office follows 4 days onsite and 1-day remote schedule
$30k-41k yearly est. Auto-Apply 19d ago
Installation Technician
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018653 JobSchedule: Full time JobShift: : About US: At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system.
What are your key responsibilities?
* Work with the customer to determine optimal system and equipment to meet their needs.
* Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
* Evaluate the information provided and work with the customer to provide the best possible solution for their location.
* Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
* Pursue safety practices to safeguard against injury and damage to property.
* Assure against loss of unused materials, ladders, and tools on a job site or office location.
* Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
* And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values.
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* This role involves providing solutions by visiting customers at their homes or businesses.
What are we looking for?
* Customer focused and customer driven mindset
* Technical aptitude
* Strong verbal communication
* Thrive in the face of uncertainty
* Valid driver's license
* High School degree or the equivalent
* Electronic Trade School training is a plus!
What's in it for you?
* Full benefits on the 1st of the month after 31 days of employment
* Casual, yet energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time (We all need to recharge)
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development and career growth opportunities
$17k-36k yearly est. Auto-Apply 55d ago
Systems Administrator (Procurement)
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3017911 Category: JobSchedule: Full time JobShift: : Join ADT's Strategic Sourcing and Procurement team, a powerhouse driving measurable impact for a company that protects millions every day. As the Systems Administrator, Procurement, you'll shape the future of our procurement technology ecosystem, leading the strategy, implementation, and optimization of key platforms including Procure-to-Pay (P2P), Contract Lifecycle Management (CLM), and Intake systems. You'll own system performance, integrations, user adoption, and continuous improvement-ensuring every process runs smoothly and efficiently. This is a high-visibility role that blends technical mastery, strategic thinking, and leadership to elevate our procurement capabilities and deliver a best-in-class user experience across the organization. Our office follows a 4 days onsite and 1 day remote schedule.
Key Responsibilities
* Own and manage ADT's procurement technology platforms, driving system performance, scalability, and user experience.
* Lead system implementations, upgrades, and releases-translating business requirements into technical solutions.
* Configure and manage workflows, approval logic, and business rules to ensure accuracy and compliance.
* Oversee integrations, APIs, and data exchanges with ERP, supplier, and financial systems.
* Maintain and manage master data, including suppliers, permissions, and accounting segments.
* Monitor system operations, including batch jobs, scripts, and data imports/exports.
* Troubleshoot and resolve system issues, interface errors, and data quality problems.
* Develop and maintain SOPs, admin guides, and technical documentation.
* Collaborate with Procurement, Finance, and IT stakeholders to deliver technology-driven process improvements.
* Provide expert user support and serve as the primary liaison with vendor support teams.
* Support audit and compliance reviews through documentation and system monitoring.
Preferred Qualifications
* Experience with Oracle ERP/Cloud (OCI) or SAP/Ariba (Integration Manager, Master Data Manager).
* Knowledge of Ariba Network integration (cXML/EDI, PunchOut catalogs).
* Familiarity with Ariba SLP, Sourcing, Contracts, Custom Forms, and Fieldglass.
* Experience with Ironclad, ZIP HQ, or CIG V7 (Cloud Integration Gateway).
Required Qualifications
* Bachelor's degree or equivalent work experience.
* Deep understanding of procurement processes and workflow automation.
* At least 8 years of experience designing, configuring, and supporting Procurement or P2P systems.
* Demonstrated experience managing system integrations, upgrades, and deployments.
* Strong analytical and troubleshooting skills focused on practical solutions.
* Excellent communication and collaboration skills with both technical and business teams.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
$59k-76k yearly est. Auto-Apply 48d ago
Salesforce DevOps Technical Manager
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018523 Category: JobSchedule: Full time JobShift: : We are seeking a highly technical Salesforce DevOps Engineer at the Manager level to lead 2 FTEs and 7 Contractors. This role is focused on Copado-driven CI/CD, requiring deep expertise in release automation, governance, and scripting. You will architect and optimize Copado pipelines, leveraging Copado Robotic Testing (CRT) and python for automation, and mentor a team of engineers.
Applicants must be authorized to work for any employer in the U.S. We are unable to support or sponsor any U.S. immigration benefit (such as, but not limited to, H-1B, TN, STEM OPT) at this time.
Duties and Responsibilities:
* Own and optimize Copado pipelines for Salesforce deployments across multiple environments (Dev, Test, Perf, Train, SBA).
* Configure and manage Copado features: Commit, Promotions, Quality Gates, Back Promotions, Rollbacks.
* Drive governance and enforce best practices for release management using Copado.
* Develop automation scripts in Python and Copado Robotic Testing (CRT) to integrate Copado with external tools, enhance deployment workflows, and support custom validations.
* Automate test execution, reporting, and environment checks using CRT and Python-based utilities.
* Lead and mentor a team of Salesforce DevOps engineers.
* Define and enforce DevOps standards and governance across Salesforce projects.
* Collaborate with architecture, development, and release management teams to align on delivery timelines and quality metrics.
* Provide executive-level reporting on release quality, deployment success rates, and environment stability using Grafana.
Skills & Experience:
* Hands-on experience with Copado for Salesforce CI/CD and release management.
* Strong expertise in Copado Robotic Testing (CRT).
* Proficiency in Python scripting for automation and integration tasks.
* 5+ years in Salesforce DevOps or Release Engineering roles.
* Experience with Git-based workflows and branching strategies.
* Familiarity with Salesforce DX.
* Experience with large-scale Salesforce implementation.
* Experience with Salesforce CPQ.
* 2+ years in a managerial or team lead role within a DevOps or engineering organization.
* Excellent communication skills for cross-functional collaboration and executive reporting.
Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
$62k-92k yearly est. Auto-Apply 48d ago
Senior Director Platform and AI Engineering, Monitoring
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018944 Category: JobSchedule: Full time JobShift: : The Sr. Director of Platform and AI Engineering, Monitoring, is a strategic leadership role responsible for defining and executing the product vision and roadmap for our AI-driven Monitoring platform and monitoring services. You will be at the forefront of integrating cutting-edge AI and M/L technologies to create new platform's capabilities, ensuring its reliability, scalability, and performance. You will lead a world-class team of engineers, fostering a culture of innovation and excellence within ADT. This leader will lead high performance team to conceptualize, develop, and launch innovative products and features that leverage AI to provide proactive, intelligent, and personalized security experiences for our customers. This role reports to the VP of Platform Engineering and will be a key member of the product and engineering leadership team.
The Senior Director of Platform & AI Engineering, Monitoring is a key leadership role responsible for architecting, scaling, and optimizing ADT's next-generation AI-powered monitoring platform. This leader will drive the convergence of AI/ML, real-time IoT orchestration, multimodal data fusion, and human-in-loop operations to deliver reliable, context-aware, and adaptive monitoring at scale.
Duties and Responsibilities:
Reporting to the VP of Platform Product and Engineering, this leader will oversee a team of engineers, ML specialists, and platform architects to design and build a resilient, scalable foundation for agentic monitoring - where automation and empathy work together seamlessly. The role spans end-to-end system engineering, AI Ops, AI inference optimization, and cloud-based alarm intelligence, ensuring ADT's monitoring services are both proactive and predictive.
1. Build and Evolve ADT's AI Monitoring Platform:
* Architect and lead the evolution of a cloud-native, microservices-based monitoring platform capable of ingesting billions of IoT events daily across sensors, cameras, and devices.
* Deliver a scalable AI orchestration layer that powers detection, triage, and adaptive response across home, vehicle, and enterprise environments.
* Lead design of a self-learning data fabric that unifies structured, unstructured, and streaming data to enable real-time decisioning.
* Drive infrastructure modernization - including serverless compute, event-driven architectures, and distributed data lakes for low-latency inference.
* Lead the Cross-Device Intelligence Strategy: Architect a platform capable of ingesting and synthesizing data from a wide array of IoT devices (beyond just cameras) to create a holistic and contextual understanding of the customer's environment, enabling more predictive and proactive monitoring services.
2. Deepen AI and ML Engineering Capabilities:
* Partner with Data Science leadership to productionize models for event classification, object detection, behavioral pattern recognition, and anomaly prediction.
* Build robust AI Ops pipelines to automate model deployment, monitoring, retraining, and governance.
* Integrate Generative AI (GenAI) to synthesize monitoring summaries, generate incident context, and power AI-assisted operator experiences.
* Implement reinforcement learning loops where models continuously improve through feedback from human agents and customer outcomes.
3. Advance Human-in-the-Loop Monitoring Systems:
* Design AI workflows that seamlessly integrate human expertise - balancing automation efficiency with empathy and precision.
* Develop AI-assisted incident management tools: event summarization, context retrieval, risk scoring, and next-best-action recommendations.
* Implement real-time feedback loops where operator inputs retrain and optimize AI models for greater situational understanding.
* Define and evolve adaptive escalation protocols that dynamically determine when to route events to human operators versus automated resolution.
* Personalized Monitoring Profiles: Develop AI-driven capabilities that allow customers to customize their monitoring preferences, enabling a tailored balance between automated AI responses and human engagement
4. Lead Cross-Device and Edge Intelligence:
* Drive engineering for edge-AI inference, enabling on-device decisioning for faster verification and lower bandwidth consumption.
* Orchestrate cross-device intelligence, unifying camera, audio, motion, and environmental data into a single contextual model.
* Build resilience into field-deployed systems with federated learning and failover monitoring across diverse connectivity environments.
5. Ensure Reliability, Observability, and Scale:
* Define platform-wide SLOs/SLIs for latency, uptime, and inference accuracy, ensuring mission-critical reliability.
* Implement modern observability frameworks across all AI and microservice layers.
* Build a culture of continuous deployment with zero-downtime upgrades, leveraging Kubernetes, Terraform, and CI/CD automation.
* Oversee multi-region, fault-tolerant infrastructure across public cloud environments (AWS, GCP, Azure).
6. Accelerate Innovation Through Simulation & Experimentation:
* Develop a digital twin and simulation environment for large-scale testing of alarm scenarios, sensor events, and agentic responses.
* Partner with Product and UX to rapidly prototype new monitoring experiences, testing desirability, feasibility, and performance.
* Establish internal "AI Experience Labs" to test multimodal AI applications - video, audio, voice, and textual incident data - in real environments.
7. Lead, Inspire, and Scale Engineering Talent:
* Build and mentor a diverse, high-performing team of platform, AI, and MLOps engineers.
* Cultivate a culture of technical excellence, experimentation, and measurable business impact.
* Drive alignment across Product, Data Science, and Operations to ensure AI technology translates into real-world value.
8. Monitoring video AI Technology:
* Intelligent Alert Triage & Prioritization: Design and implement AI models that intelligently triage and prioritize video events, distinguishing between critical and non-critical incidents to optimize human operator response times and efficiency.
* Human-in-the-Loop Verification: Develop workflows and interfaces that seamlessly integrate human operators for verification and contextual analysis of AI-generated alerts, ensuring accuracy and reducing false positives.
* Adaptive Response Protocols: Define and evolve adaptive response protocols where AI handles routine events autonomously, while escalating complex or ambiguous situations to human monitoring professionals for expert intervention.
* AI-Assisted Incident Management: Innovate on tools and features that empower human agents with AI-powered insights, such as summarized event timelines, relevant historical data, and predictive analytics, to enhance their decision-making during incidents.
Qualifications:
* 10+ years of engineering experience with at least 5+ years leading large, distributed teams delivering production-grade AI or platform systems.
* Proven expertise in cloud-scale architectures, real-time streaming, and microservices design.
* Deep understanding of AI/ML systems, including model lifecycle management, MLOps, feature stores, and data governance.
* Experience integrating GenAI, LLMs, or multimodal AI into customer-facing products.
* Preferred background in IoT, computer vision, or event-driven systems.
* Mastery of modern cloud infrastructure (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker).
* Strong analytical and problem-solving skills with a data-driven approach to decision-making.
* 10+ years of engineering experience with a track record of successfully launching and scaling B2B or B2C products.
* 5+ years of experience in a leadership role, managing and mentoring a team of technical leaders
* Deep understanding of containerization and orchestration technologies (Kubernetes, Docker), infrastructure as code (Terraform, CloudFormation), and CI/CD principles and tools.
* Proven ability to develop and execute a product strategy that drives business growth.
* Excellent communication, presentation, and interpersonal skills, with the ability to influence and align stakeholders at all levels.
* Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
* Experience in the security, smart home, or IoT industries is a plus.
* Bachelor's or master's degree in computer science, AI, or related field (PhD preferred).
Personal Characteristics:
* AI-Native Thinker: Passionate about creating AI systems that augment human intelligence.
* Operational Builder: Scales robust, real-time systems that never fail under pressure.
* Collaborative Leader: Inspires teams across product, data, and engineering to execute at startup speed and enterprise scale.
* Customer-Obsessed: Designs with empathy, safety, and trust as non-negotiables.
* Innovative and Analytical: Combines creative prototyping with rigorous experimentation.
* Results-Driven: Balances long-term platform vision with measurable short-term impact.
Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
$124k-181k yearly est. Auto-Apply 18d ago
IT Auditor
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018525 Category: JobSchedule: Full time JobShift: : Reporting to an Audit Senior Manager, the Auditor is an entry level auditor position within Internal Audit. The Auditor will conduct financial and operational reviews and assess internal controls to support Sarbanes-Oxley Section 404 compliance of ADT Operations. The Auditor will interact with financial, operational and IT management personnel across the company and will be exposed to financial and business operations.
Duties and Responsibilities:
* Carry out the vision and mission of Internal Audit to enhance and protect organizational value.
* Actively participate in audit planning, fieldwork, and reporting.
* Assess design and operating effectiveness of internal controls over financial reporting (both IT General Controls and automated IT controls), including assessing reliability of information used in control performance.
* Collect, evaluate, and document information with high quality to support audit results.
* Analyze data sets to perform audit planning, sampling, testing, or to evaluate observations.
* Review audit work papers and report observations in accordance with Internal Audit standards.
* Evaluate the adequacy and effectiveness of internal controls and compliance with corporate policies and procedures.
* Identify audit issues and root causes, recommend improved internal controls and business processes, and ensure that corrective action plans are developed and implemented.
* Present clear and concise observations to Internal Audit management and verify observations with operational management.
* Participate in Internal Audit process improvements.
* Continue professional education regarding audit and accounting standards and laws and regulations applicable to the company.
* Assist external auditors, as requested.
Skills and Competencies:
* Strong interpersonal skills and ability to work in a diverse team environment.
* Possess excellent written and oral communications skills.
* Have strong, proficient analytical skills.
* Possess strong leadership skills, with professional development coaching experience.
* Computer skills (Intermediate/Advanced Excel, PowerPoint).
Minimum Qualifications:
* Bachelor's degrees in IT Systems Management, IT, Accounting, or other relevant fields.
* General knowledge around professional communications, attire, and a willingness to learn.
* Live within driving distance to the ADT Boca Raton Headquarters.
Preferred Qualifications:
* Master's degree preferred.
Required Licensing or Certifications:
* CPA, CIA, and/or CISA preferred, but not required.
Location:
Our office follows 4 days onsite and 1-day remote schedule.
Travel:
* No travel required.
$69k-83k yearly est. Auto-Apply 60d+ ago
Service Technician
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018600 Category: JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
* Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
* Follow and complete required processes of wired/wireless technology and connection procedures.
* Test and validate system signals/communication with central monitoring to properly establish service.
* A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
* Service experience
* Technical aptitude
* Strong verbal communication
* Customer focused and customer driven mindset
* Thrive in the face of uncertainty
* Valid driver's license
* High School degree or the equivalent
What's in it for you?
* Full benefits on the 1st of the month after 31 days of employment
* Casual, yet energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time (We all need to recharge)
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development and career growth opportunities
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
* Locate and alleviate trouble with damaged equipment or wiring.
* Readjust equipment, repair or replace inoperative equipment and test for operation.
* Read blueprints, building and electrical plans in order to complete equipment repairs.
* Prepare trouble order forms to report temporary repairs.
* Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Qualifications - External
Education/Certification
* High school diploma or GED.
Experience:
* Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
* Excellent communication skills.
* Able to read building electrical and sprinkler plans as required for clearing equipment trouble
* Standing, stooping, lifting ,climbing ,crawling
* Valid driver's license required.
Want to learn more about ADT?
Visit us online at *********** or on Facebook.
$26k-34k yearly est. Auto-Apply 60d+ ago
Sr. Manager - Life Safety
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018940 Category: JobSchedule: Full time JobShift: : Responsible for managing IT personnel including end user and third party provider activities pertaining to the maintenance, design, development, testing, documentation, and implementation of Life Safety applications, products, and services.
Duties and Responsibilities:
* Responsible for overall management of team and assignment of projects and tasks.
* Responsible for planning and implementation of Mastermind Monitoring upgrades and maintenance releases.
* Manages the financial, time, and resource aspects of project against a set budget and project plan.
* Resolves project related issues and operational issues impacting IT or business.
* Define service levels, service agreements, and manage IT operations.
* Review and evaluate work and prepare performance reports.
* Assist and prepare the budget, forecast, and capital equipment reports.
* Coordinate system analysis and applications development activities through direct and indirect staff.
* Assist and recommend process and quality improvement activities for the organization.
* Performs as an internal consultant, advocate, mentor, and change agent.
* Provide vision and strategy for improvements.
* Lead and direct cross-functional teams in the areas of scheduling, implementation, technology direction, future planning, and standard development practices.
* Deliver schedule milestones on-time to ensure project/program objectives are met.
* Responsible for personnel decisions including performance review and hire/fire activities.
* Mentor employees on career development and performance improvement
* Performs other duties as assigned.
Requirements:
Education: Four (4) year degree or equivalent experience.
Experience: 8 - 10 years.
Skills:
* Advanced knowledge of major package applications software, particularly Mastermind.
* Advanced written and verbal communication skills including ability to develop presentations and present to management.
* Advanced background and understanding of business principles, practices and procedures.
* Advanced problem solving and negotiation skills.
* Proven project management skills and experience.
* Functional understanding of general financial principles. Leverages business and technical expertise across disciplines, demonstrating a high level of industry knowledge.
* Contributes to the strategic direction of the client group(s). May provide guidance to senior management.
* Programming knowledge of Visual Studio IDE languages, particularly Visual Basic.
* Expansive knowledge of Microsoft SQL Services language and development.
Competencies:
Customer Focus
Drive for Results
Ethics & Values
Peer Relationships
Conflict Management
TQM/Re-Engineering
Managing Vision & Purpose
Building Effective Teams
Motivating Others
$71k-98k yearly est. Auto-Apply 12d ago
Sr. Financial Analyst - Subscriber Economics
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3019087 Category: JobSchedule: Full time JobShift: : The Senior Financial Analyst role involves extracting and analyzing data across all business functions, ensuring ongoing connection between the model inputs/assumptions and our reported business results, and determining the appropriate allocations to drive a deeper understanding of economic value creation across customer segments, product lines, sales channels, risk profiles, etc. The Subscriber Economics & Credit team serves to provide business leaders with visibility into economic drivers of value across the lifecycle of our subscriber base. We aggregate data from disparate environments to construct Customer Lifetime Value models that underpin all facets of the business: customer acquisition, recurring revenue streams, costs for ongoing service, upgrades/changes in the services provided, the expected lifetime of the customer, etc. These models form the basis for financial analysis and evaluation of a wide array of business decisions, both tactical and strategic in nature.
Duties and Responsibilities:
* Manage and refine estimates for allocations of cost and revenue and attrition across meaningful dimensions, including but not limited to lines of business, customer segments, risk profiles, products/solutions, and sales channels.
* Establish and document a repeatable method for ensuring models are refreshed to reflect changes in the business.
* Help the finance teams who support various functions across the enterprise standardize the discounted cashflow model framework that is most appropriate for the decision at hand.
* Deliver subscriber economics model on a quarterly cadence complete with insights, variances, and trends.
* Develop standard cashflow model templates designed to assist with ad hoc modeling.
Skills and Competencies:
* High proficiency with discounted cashflow modeling.
* Strong verbal and written communication skills that focus on effective persuasion.
* Natural comfort with numbers and a strong quantitative mindset.
* Ability to connect the dots and understand the second/third order effects.
* Ability to see the big picture, make thoughtful tradeoffs, and focus on what matters.
* Effectively break down complex data and analysis for non-technical audience.
Minimum Qualifications:
* 3+ years of related experience in an analytical role; 5+ years preferred.
* Bachelor's degree with emphasis in finance, analytics, or accounting.
* Proficiency with Smart View/Essbase.
* Proficient knowledge of Microsoft Office - advanced knowledge of Excel and PowerPoint.
* Experience in a subscription business preferred.
This role is hybrid, 4 days per week in the office in Boca Raton, FL.
$71k-92k yearly est. Auto-Apply 4d ago
Smart Home Consultant
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Pompano Beach, FL
JobID: 3018504 JobSchedule: Full time JobShift: : As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
* Build relationships between new customers and the ADT brand and product portfolio
* Complete in-home consultation and assessment
* Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
* Complete customer onboarding and education of key products and services
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers
* This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
* High School diploma or the equivalent
* Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
* Comprehensive paid training program
* Full benefits on the 1st of the month after 31 days of employment
* Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
* Future = 401(k) with employer matching
* Life = Paid vacation time
* Company vehicle provided
* Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
* Tuition reimbursement
* Employee Referral bonuses - when you refer a friend or family members
This role offers:
* Hourly pay: $17.00
* Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
* Additional $320 per week training bonus included during three week training process
* Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
* Company vehicle provided for work use
Benefits:
* Medical, dental, and vision coverage
* 401(k) with company match
* Tuition reimbursement
* Short- and long-term disability, life insurance, and well-being benefits
* Paid time off
$24k-31k yearly est. Auto-Apply 60d+ ago
Sr. Specialist HRIS
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018696 Category: JobSchedule: Full time JobShift: : As Sr. Specialist, HR Technology you are responsible for evaluating, implementing, and supporting technology solutions that enable Human Resources business partners to deliver a great candidate and employee experience. Oracle HCM Cloud and related products are key components of our HR transformation at ADT. You will also be responsible for ensuring our HR and Payroll cloud technology business processes are running optimally.
Duties and Responsibilities:
* Develop a solid partnership with your HR and Payroll partners to understand their goals so you can recommend how to leverage technology to streamline business processes. You are the liaison between IT and business partners.
* Plan, direct or execute the activities for defining requirements through designing, configuring, and implementing solutions within Oracle HCM Cloud, Integrations, ADP and Kronos with limited direction.
* Sustain and manage relationships with vendors who provide technology and consulting related to our platforms and projects.
* Work with your team and business partners to anticipate how business strategy or policy changes will impact systems and processes.
* Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop
* Analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring, while maintaining high service levels for the user community with limited direction.
* Continuously strive to improve business partner and user support through high level guidance to the Help Desk and support for IT initiatives to address service issues.
* Execute the activities for defining requirements through designing, configuring, and implementing solutions within applications including Oracle HCM Cloud (Incl OTL, Core HR and ORC), Integrations, ADP, etc.
* Serve as project manager for technology initiatives, leading cross-functional teams
in translating business needs and technology directions into product definitions and programs.
* Deliver clear communication on status, timing, and deliverables to leaders, team members, stakeholders, etc.
* Recommend and manage standard testing procedures for system changes and scheduled cloud software updates.
* Performs system configurations and maintenance as needed in various platforms.
* Maintains system and program administration documentation, as required.
* Reviews production issues and assists with escalated troubleshooting with limited direction.
* Identifies trends in issues and recommends long-term solutions.
* Adheres to SOX compliance processes and system audit requests.
* Always represent the Company in a professional manner.
* Consistently maintains a professional courteous attitude when dealing with customers, coworkers, and the public.
* Performs other duties as necessary.
Skills and Competencies:
* Strong understanding of HR business processes and best practices across the employee lifecycle.
* Analytical mindset with ability to interpret data, identify trends, and troubleshoot system issues.
* Demonstrate ability to translate business requirements into effective technical configurations and process improvements.
* High attention to detail and commitment to data accuracy and integrity.
* Ability to create and maintain system documentation, process maps, and user guides.
* Conceptual Thinking, Problem Solving and Process Improvement
Minimum Qualifications:
* Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.
* 5-7 years of experience supporting or implementing HR systems, with at least 4 years in Oracle HCM Cloud.
* Hands-on experience in one or more Oracle modules (Core HR, Time and Labor, Recruiting, Compensation, Absence and Benefits Administration) a plus.
* Strong understanding of HR business processes and data structures.
* Proficiency in Oracle HCM reporting tools (OTBI, BI Publisher, HCM Extracts).
* Proficiency in Excel
* Experience with fast formulas and workflow configuration preferred.
* Excellent analytical and problem-solving skills, with strong attention to detail.
* Strong communication skills and ability to collaborate across functional teams.
* Oracle HCM certification(s) a plus.
Preferred Qualifications:
* Experience with Oracle Recruiting, Core HR (including Workforce Comp), Oracle Time & Labor
Working Conditions:
Physical Requirements:
* Sit (Continually=67-100% of workday).
* Standing, stooping, lifting, climbing, crawling both inside and outside in various weather conditions.
Communication Skills:
* Writing, Talking/Hearing on the phone (Continually=67-100% of workday).
Location:
* Remote/Home office (4 days in the office).
Travel:
* No travel required.
$52k-76k yearly est. Auto-Apply 3d ago
Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Pompano Beach, FL
JobID: 3019096 JobSchedule: Full time JobShift: : What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities:
* Identify and engage prospects using innovative lead generation techniques to maximize outreach.
* Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
* Manage the work order process and ensure all documentation is completed following approved and standardized procedures.
* Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
* Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
What You'll Need:
* Sales Experience: While consumer sales experience is preferred, it is not a requirement.
* Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities.
* Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers.
* Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach.
* Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions.
* Time Management: Strong time management skills to effectively pursue and nurture leads independently.
* Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups.
* Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline.
* Transportation: A valid driver's license, a clean driving record, and reliable transportation.
* Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation.
Minimum Qualifications:
* Education: High school diploma or equivalent
Required Licensing
* Valid driver's license
Our Culture: BLUE
At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions:
* Bold: We take risks, innovate, and embrace new challenges with confidence.
* Lead: We inspire and guide our customers and colleagues towards success.
* Unite: We work together as a team, fostering collaboration and inclusivity.
* Elevate: We strive for excellence, continually improving ourselves and our offerings.
Benefits:
* Unlimited earning potential with a 100% commission-based compensation plan.
* Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support.
* Opportunities for career advancement within ADT.
* Supportive work environment that fosters professional growth.
* Robust benefits package, including Medical, Dental, Vision, and 401k match.
* Paid Time Off (PTO) and mileage reimbursement.
* Flexibility in working hours to meet customer needs.
If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you!
Ready to embark on a rewarding sales career? Apply now and join our team!
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$20k-34k yearly est. Auto-Apply 4d ago
Salesforce CPQ Product Manager
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3019001 Category: JobSchedule: Full time JobShift: : The Senior Product Manager-Salesforce CPQ is responsible for owning the feature product and program backlog for the Salesforce CPQ implementation for ADT. They are responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer and employee needs over the product-market lifecycle. To do this, they collaborate with a wide range of people to identify and define user needs, customer needs, understand the solution context, and develop the program vision, roadmap, and features required to meet these needs.
With a continuous improvement lens and collaborative approach, the Senior Product Manager, in partnership with the Director of Product Management will work with a wide range of functional subject matter experts across the business from operational leaders, VPs, finance and accounting partners, architects, etc. They will identify and document desired product engagement state, inclusive of end-to-end processes, data flow, integrations, enhancements, expected experience, and noted upstream and downstream system channel impacts. The Senior Product Manager should ensure such conceptual and technical requirements have clearly defined ROI backed by data and analytics and are aligned to the value drivers and customer-centric model defined by Product Management.
The Senior Product Manager will work closely with enterprise and solution architects and Product Owners to collaborate and workshop thorough requirement collection, feedback or testing required of business functional SMEs and business approvers.
Individuals may perform any combination of functions shown below and adhere to the ADT Missions Statement. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but are intended to accurately reflect the principal job elements.
Department Standards:
Product Managers must be able to work effectively within a dynamic and multi-faceted organization. Our day-to-day working relationships include the following commitments:
* As a team we focus on details - you will be amongst a team of multiple Salesforce Platform Product Managers and will collaborate frequently to achieve alignment of priorities and functionality.
* We foster mutual trust and respect through open, accurate, and timely communications with each other and with our partners and customers.
* We place organizational goals above personal goals. We value the ability to work independently, but we eagerly work together as a team, as well.
* We are committed to improving our personal and organizational strengths and weakness. We recognize individual and group accomplishments. We believe that work environments need large doses of optimism, humor, and cooperation.
Duties and Responsibilities:
* Maintain log of all business requirements for the Salesforce CPQ application, owned by Product Management.
* Maintain a 36-month roadmap aligned to business strategy, product vision, ROI, and digital transformation initiatives.
* Heavily involved in program backlog refinement and prep for SAFe Agile Program Increment (PI) planning and play a significant role in the planning event itself.
* In coordination with Product Management, review and reprioritize the backlog as part of the prep work for Iteration Planning.
* Will be an ADT user and customer SME, knowledgeable on all user and customer touchpoints, system interactions, gaps, and opportunities.
* Lead efforts to identify, map and improve the employee and customer experience journey and business product engagement from inception.
* Understand the key inflection points of the quoting journey to identify critical quoting, tax, finance, and accounting processes and requirements as well as balancing the need for a simplified end-to-end customer and employee experience.
* Identify product capability refinement and/or cross system alignment needed to mitigate data integrity issues and agent engagement or customer erosion and churn.
* Work closely with Finance, Accounting, Tax, and Audit partners for accurate requirements and user acceptance testing.
* Maintain close liaison with local operational leadership teams from Sales to field tech install to care/service in order to identify product development needs.
* Assist in development and execution of graphics, journeys, visual aids, and tables to support components of feature documentation.
* Interface with and support Product Owners to support coordination of business testing, acceptance, feedback. Validating that all stories in the backlog meets acceptance criteria, that they have the appropriate detail, persistent acceptance tests, and that they otherwise comply with the Definition of Done (DoD) methodology.
Skills and Abilities:
* 5+ years of Product or Program Management experience.
* 2+ years of experience with Salesforce.
* Experience and genuine interest in the user experience and backend functionality for quoting, finance, accounting, and billing processes and details.
* Strong verbal and written communication skills that focuses on effective facilitation, collaboration, and persuasion.
* Proficiency in Atlassian Jira, Confluence software preferred.
* Strong analytical mindset that can fluctuate between high level and "being in the weeds."
* Be able to see the big picture, make thoughtful tradeoffs and focus on what matters.
* Bias for action, a sense of urgency and willingness to dive into the data.
* High facilitation and collaboration skills.
* Ability to self-start, work independently, be versatile, and maintain personal resiliency in a dynamic environment.
* Experience with business case development, financial fluency, and interpreting data -- even when imperfect.
* Advanced level technical knowledge/capabilities associated to IT system architecture(s) (SFDC ecosystem preferred).
Education and/or Experience Requirements:
* Bachelor's degree
* Salesforce CPQ product experience (strongly preferred)
* Quoting, order submission, and billing product experience - order summary, tax, finance, loans, contracts accounting, internal audit (strongly preferred)
* Product Owner/Product Manager certification (preferred)
* Scrum Master certification (nice to have)
The salary range for this role is $113,000 -$170,000 and is based on experience and qualifications.
Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance.
We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Anticipated application end date will be 2/16/2026
Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
$113k-170k yearly Auto-Apply 10d ago
Direct-To-Home- Full Time Installation Technician - Fort Lauderdale, FL
Vivint 4.6
Fort Lauderdale, FL job
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Direct-to-Home Smart Home Pros provide expert-level installation and Servicess, while delivering the highest caliber of Customer Service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
**What** **you'll** **do** **:**
+ Earn piece rate pay and enjoy an unlimited commission plan.
+ Become an expert on smart home technology by training on industry-leading products.
+ Manage inventory and assets with a business owner mentality.
+ Install, Services, and troubleshoot cutting-edge smart home technology in customer homes.
+ Create solutions to protect and simplify customers' lives.
+ Conduct routine maintenance and inventory of company products and equipment.
+ Explain and provide detailed system capabilities and operational instructions to various customers.
+ Control your own income by providing opportunities for customers to purchaseadditional products and Servicess.
+ Leverage Services and installation appointments into leads and revenue.
**What** **we're** **looking for** **:**
+ Exceptional Customer Service skills.
+ Sales experience and/or field Services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
+ Someone who thrives in a team environment and can also be trusted to work independently.
+ Willingness to submit to a criminal background check.
+ Current valid driver's license and reliable transportation
**Physical demands of the job:**
+ Lift and carry up to 45 lbs.
+ Climb ladders up to 14'.
+ Work in attics and other limited-space areas.
+ Bend, kneel, crouch, and stand for long periods.
+ Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ***************************************************************************
Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
$17k-32k yearly est. 60d+ ago
Residential Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3019045 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation?
Then today is a good day to become an ADT Solutions Advisor. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Have a knack for problem solving?
Enjoy finding solutions to make people's lives easier?
Want to help protect what they value most, their loved ones, pets and prized possessions?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out this video of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$43k-52k yearly est. Auto-Apply 11d ago
Business Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018744 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?
Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
Want to help protect what they value most, their people, property and assets?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.