Research Summary. After extensive research by the Zippia data science team, we identified these details of help desk analyst salary by state for the United States:
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Massachusetts has the highest help desk analyst salary of $48,631
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New Mexico has the lowest help desk analyst salary of $33,641
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The national average salary for help desk analysts is $37,318
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The national hourly pay for help desk analysts is $17.94
You can read more on the specific methodology.
Background
Without fail, in surveys across basically every demographic, the number one most important aspect of a job for most people is the salary — how much do help desk analysts get paid where I live?
And while there are many things to go into how much you, specifically, can expect to make, there’s really good data for average salaries for help desk analyst by state across America broken down by seniority level. So while your city may be slightly different than the state average, these averages give you a rough sense of what to expect for your salary.
The state with the best salary for help desk analysts after this adjustment? That would be Massachusetts.
Here’s a quick snapshot of the top ten states for help desk analyst salaries:
Let’s take a look at how we got here and a full ranking of all the states.
Highest-Paid Help Desk Analysts By State
| Rank | State | Average Help Desk Analyst Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Massachusetts | $48,631 | $30,000 | $78,000 |
| 2 | Maryland | $46,547 | $30,000 | $72,000 |
| 3 | California | $46,483 | $32,000 | $65,000 |
| 4 | New York | $45,954 | $28,000 | $73,000 |
| 5 | New Jersey | $45,543 | $28,000 | $72,000 |
| 6 | Alaska | $44,308 | $39,000 | $49,000 |
| 7 | New Hampshire | $44,055 | $27,000 | $70,000 |
| 8 | Maine | $42,932 | $27,000 | $67,000 |
| 9 | Washington | $42,665 | $31,000 | $58,000 |
| 10 | Mississippi | $42,315 | $30,000 | $58,000 |
| 11 | Pennsylvania | $42,172 | $26,000 | $66,000 |
| 12 | Delaware | $42,003 | $26,000 | $66,000 |
| 13 | Connecticut | $41,310 | $25,000 | $66,000 |
| 14 | Oregon | $41,151 | $29,000 | $57,000 |
| 15 | Rhode Island | $41,097 | $25,000 | $66,000 |
| 16 | Vermont | $40,557 | $25,000 | $64,000 |
| 17 | Illinois | $40,346 | $28,000 | $57,000 |
| 18 | Michigan | $40,151 | $26,000 | $60,000 |
| 19 | Virginia | $39,927 | $26,000 | $60,000 |
| 20 | Nevada | $39,110 | $27,000 | $55,000 |
| 21 | Wisconsin | $39,032 | $27,000 | $56,000 |
| 22 | North Dakota | $38,772 | $28,000 | $51,000 |
| 23 | Ohio | $38,632 | $26,000 | $57,000 |
| 24 | Kansas | $38,441 | $27,000 | $53,000 |
| 25 | Texas | $38,361 | $27,000 | $52,000 |
| 26 | Iowa | $38,264 | $27,000 | $53,000 |
| 27 | Colorado | $38,214 | $27,000 | $52,000 |
| 28 | Idaho | $38,164 | $27,000 | $52,000 |
| 29 | Montana | $37,805 | $28,000 | $50,000 |
| 30 | South Dakota | $37,714 | $27,000 | $51,000 |
| 31 | West Virginia | $37,629 | $25,000 | $55,000 |
| 32 | Arizona | $37,199 | $27,000 | $50,000 |
| 33 | Missouri | $36,603 | $26,000 | $51,000 |
| 34 | Wyoming | $36,512 | $26,000 | $49,000 |
| 35 | Arkansas | $36,176 | $26,000 | $50,000 |
| 36 | Georgia | $36,143 | $25,000 | $50,000 |
| 37 | Alabama | $36,048 | $25,000 | $50,000 |
| 38 | Minnesota | $35,846 | $25,000 | $50,000 |
| 39 | Utah | $35,773 | $25,000 | $49,000 |
| 40 | South Carolina | $35,759 | $25,000 | $50,000 |
| 41 | North Carolina | $35,654 | $24,000 | $51,000 |
| 42 | Nebraska | $35,483 | $25,000 | $49,000 |
| 43 | Tennessee | $35,374 | $25,000 | $49,000 |
| 44 | Florida | $34,887 | $25,000 | $48,000 |
| 45 | Indiana | $34,839 | $24,000 | $49,000 |
| 46 | Hawaii | $34,830 | $30,000 | $39,000 |
| 47 | Oklahoma | $34,769 | $25,000 | $47,000 |
| 48 | Louisiana | $34,723 | $25,000 | $48,000 |
| 49 | Kentucky | $34,188 | $24,000 | $48,000 |
| 50 | New Mexico | $33,641 | $24,000 | $46,000 |
Methodology: Help Desk Analyst Salary By State
To better understand help desk analyst pay by state, Zippia has aggregated data across a multitude of channels including the BLS, FLC, and OPM. We then supplement that data with actual listed salaries from job posts. Finally, the data science team calculates a weighted average of these inputs to create an average pay for help desk analysts by state.
We took the average annual salary data for help desk analysts from these estimates and ranked every state on this criteria with the state with the highest salary ranking as highest average salary for help desk analysts.
Help Desk Analyst Salary By State FAQs
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What is the highest-paid state for help desk analysts?
The highest-paid state for help desk analysts is Massachusetts with an average salary of $48,631 per year.
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What city pays help desk analysts the most?
Boston, MA pays help desk analysts the most with an average salary of $48,621 per year.
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What is the worst state for help desk analysts?
The worst state for help desk analysts is New Mexico with an average salary of $33,641 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
