Research Summary. After extensive research by the Zippia data science team, we identified these details of member service representative salary by state for the United States:
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Hawaii has the highest member service representative salary of $40,111
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Mississippi has the lowest member service representative salary of $19,214
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The national average salary for member service representatives is $31,395
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The national hourly pay for member service representatives is $15.09
You can read more on the specific methodology.
Background
In today’s labor market, job seekers consistently prioritize salary among other factors when evaluating potential employment. Understanding how much member service representatives earn in various locations can help you navigate your career path effectively.
While salaries can vary based on city-specific factors, state averages provide a useful benchmark for what to expect. As of 2026, Hawaii remains the state with the highest average salary for member service representatives.
Here’s a quick snapshot of the top ten states for member service representative salaries:
Let’s take a look at how we got here and a full ranking of all the states.
Highest-Paid Member Service Representatives By State
| Rank | State | Average Member Service Representative Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Hawaii | $40,111 | $33,000 | $48,000 |
| 2 | California | $39,172 | $28,000 | $54,000 |
| 3 | Washington | $35,102 | $27,000 | $44,000 |
| 4 | Connecticut | $33,383 | $21,000 | $51,000 |
| 5 | Arizona | $33,182 | $24,000 | $45,000 |
| 6 | New York | $32,411 | $21,000 | $49,000 |
| 7 | Oregon | $32,016 | $25,000 | $40,000 |
| 8 | Rhode Island | $31,866 | $20,000 | $48,000 |
| 9 | Nevada | $31,837 | $23,000 | $43,000 |
| 10 | Massachusetts | $31,835 | $21,000 | $47,000 |
| 11 | Minnesota | $31,828 | $24,000 | $41,000 |
| 12 | Alaska | $30,267 | $26,000 | $34,000 |
| 13 | Utah | $30,238 | $23,000 | $39,000 |
| 14 | Texas | $29,981 | $20,000 | $42,000 |
| 15 | New Jersey | $29,728 | $19,000 | $45,000 |
| 16 | Vermont | $29,459 | $21,000 | $40,000 |
| 17 | New Hampshire | $29,085 | $20,000 | $42,000 |
| 18 | Illinois | $28,968 | $21,000 | $39,000 |
| 19 | Maryland | $28,757 | $18,000 | $43,000 |
| 20 | Colorado | $28,505 | $21,000 | $37,000 |
| 21 | Wisconsin | $28,371 | $21,000 | $37,000 |
| 22 | Montana | $28,359 | $22,000 | $35,000 |
| 23 | New Mexico | $27,954 | $20,000 | $38,000 |
| 24 | Maine | $27,879 | $20,000 | $37,000 |
| 25 | Pennsylvania | $27,734 | $18,000 | $42,000 |
| 26 | North Dakota | $27,643 | $21,000 | $34,000 |
| 27 | Delaware | $26,999 | $17,000 | $41,000 |
| 28 | Florida | $26,711 | $17,000 | $41,000 |
| 29 | Wyoming | $26,445 | $20,000 | $34,000 |
| 30 | South Dakota | $25,942 | $20,000 | $33,000 |
| 31 | Michigan | $25,914 | $18,000 | $35,000 |
| 32 | Iowa | $25,748 | $19,000 | $34,000 |
| 33 | Nebraska | $25,687 | $19,000 | $33,000 |
| 34 | Tennessee | $25,664 | $18,000 | $35,000 |
| 35 | Georgia | $25,529 | $17,000 | $36,000 |
| 36 | Alabama | $25,214 | $17,000 | $36,000 |
| 37 | Louisiana | $24,912 | $17,000 | $36,000 |
| 38 | South Carolina | $24,499 | $16,000 | $35,000 |
| 39 | Kansas | $24,122 | $18,000 | $32,000 |
| 40 | Missouri | $24,105 | $17,000 | $32,000 |
| 41 | Oklahoma | $24,097 | $17,000 | $32,000 |
| 42 | West Virginia | $23,489 | $16,000 | $34,000 |
| 43 | Idaho | $23,366 | $18,000 | $29,000 |
| 44 | Virginia | $23,155 | $15,000 | $34,000 |
| 45 | Ohio | $23,027 | $16,000 | $32,000 |
| 46 | North Carolina | $23,002 | $15,000 | $33,000 |
| 47 | Indiana | $22,638 | $16,000 | $31,000 |
| 48 | Arkansas | $21,272 | $15,000 | $29,000 |
| 49 | Kentucky | $20,844 | $14,000 | $29,000 |
| 50 | Mississippi | $19,214 | $13,000 | $27,000 |
Methodology: Member Service Representative Salary By State
To better understand member service representative pay by state, Zippia has aggregated data across a multitude of channels including the BLS, FLC, and OPM. We then supplement that data with actual listed salaries from job postings. Finally, the data science team calculates a weighted average of these inputs to create an average pay for member service representatives by state.
We took the average annual salary data for member service representatives from these estimates and ranked every state on this criteria with the state with the highest salary ranking as highest average salary for member service representatives.
Member Service Representative Salary By State FAQs
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What is the highest-paid state for member service representatives?
The highest-paid state for member service representatives is Hawaii with an average salary of $40,111 per year.
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What city pays member service representatives the most?
Alameda, CA pays member service representatives the most with an average salary of $39,484 per year.
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What is the worst state for member service representatives?
The worst state for member service representatives is Mississippi with an average salary of $19,214 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
