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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $43,648 | $20.98 |
| 2 | Los Angeles, CA | $42,001 | $20.19 |
| 3 | New York, NY | $40,525 | $19.48 |
| 4 | Chicago, IL | $39,867 | $19.17 |
| 5 | Denver, CO | $39,458 | $18.97 |
| 6 | Parkesburg, PA | $36,994 | $17.79 |
| 7 | Charlotte, NC | $36,461 | $17.53 |
| 8 | Houston, TX | $35,877 | $17.25 |
| 9 | Miami, FL | $32,951 | $15.84 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $92,713 | $45 | - |
| 2 | Customer Account Executive | $80,999 | $39 | - |
| 3 | Customer Care Consultant | $80,202 | $39 | - |
| 4 | Customer Relationship Specialist | $76,785 | $37 | - |
| 5 | Customer Service Senior Associate | $72,567 | $35 | - |
| 6 | Customer Care Executive | $68,823 | $33 | - |
| 7 | Customs Consultant | $68,665 | $33 | - |
| 8 | Marketing Representative | $64,145 | $31 | - |
| 9 | Service Officer | $55,760 | $27 | - |
| 10 | Senior Representative | $55,394 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | CNA Insurance | $38,404 | $18 | 5 |
| 2 | The Travelers Companies | $38,250 | $18 | - |
| 3 | Great American Insurance | $38,216 | $18 | 6 |
| 4 | Builders Mutual Insurance | $37,861 | $18 | 1 |
| 5 | Chubb | $37,303 | $18 | 56 |
| 6 | Farm Family Casualty Insurance Company | $37,128 | $18 | - |
| 7 | Crum & Forster | $37,070 | $18 | 1 |
| 8 | Merchants Insurance Group | $36,958 | $18 | - |
| 9 | Allianz Global Corporate & Specialty | $36,901 | $18 | - |
| 10 | SeaBright Holdings | $36,878 | $18 | - |
| 11 | Risk Placement Services | $36,561 | $18 | - |
| 12 | RLI | $36,502 | $18 | 3 |
| 13 | The Redwoods Group | $36,282 | $17 | - |
| 14 | American Property Casualty Insurance Association | $35,408 | $17 | - |
| 15 | Fireman's Fund Insurance Company | $34,768 | $17 | - |
| 16 | Aon Risk Services Inc of Maryland | $34,258 | $16 | - |
| 17 | RIC Insurance General Agency | $34,067 | $16 | - |
| 18 | Insurance Service Center | $33,832 | $16 | 1 |
| 19 | Penn Mutual | $33,706 | $16 | - |
| 20 | Atlantic Specialty Lines | $33,566 | $16 | - |