Engagement Lead & IPA Solution Architect - Insurance Domain(ONSITE)
Cognizant 4.6
Architect job in Hoboken, NJ
Engagement Lead & IPA Solution Architect - Insurance Domain (ONSITE)
The Cognizant Automation practice focuses on providing Robotic Process Automation, Smart Data Intake, Analytics, Machine learning, Gen AI and Agentic AI solutions for mission critical business and IT processes to major industries globally. It is one of the fastest growing practices in the company, and a key pillar of our digital offerings. We are seeking an Engagement Lead (EL) to manage the automation delivery for a North America-based Insurance customer.
This role will be accountable for establishing, sustaining and growing Cognizant's Automation presence with the customer by ensuring operational and delivery excellence. The EL must also focus on creating value-added long-term partnerships with the client, internal account and market teams.
The right candidate for this role must have proven success with hands-on delivery and program management. Experience in leading the design and implementation of global automation programs with established governance at executive leadership level is a desired skill. They must also understand, appreciate and drive transformation based on business needs, to stay ahead of the competition, as the industry pivots to AI driven Automation.
Success begins with delivery excellence and hence one of the primary expectations from this role is to ensure that we first deliver on our commitments, thereby forging strong and trusted partnerships with the client and account teams.
This person is expected to leverage their combined industry, delivery and transformation expertise, to implement best practices, drive transparency through outcome management, demonstrate intelligent risk management and problem solving to support the client's needs and solve business challenges through intelligent automation.
Goals in this role will include demonstrated delivery excellence, high customer satisfaction scores, meeting margin commitments, opportunities to partner on solutions, expanded presence at the client, referrals, and/or publicly reference-able accounts.
Responsibilities:
Ensure delivery excellence by embedding best practices, outcome management and delivering on our commitments for both implementation and support.
Partner with the architects in the customer organization to architect and drive the right fit automation solution to achieve the expected business outcomes
Establish, sustain or grow the Intelligent Process Automation capability in the assigned accounts. For example, identify opportunities for interconnected solutions, expand existing capabilities to new business areas, etc.
Be a trusted delivery partner and point of contact for the client and Cognizant teams for the automation program/engagement.
Ensure contractual commitments are tracked and implemented with reference to delivery.
Collaborate with extended delivery teams across the globe.
Required Skills and Qualifications:
Intelligent Process Automation practitioner experience, including the awareness of the high-level architecture, licensing model and key features of UiPath tool. Experience in architecting automation solutions leveraging UiPath AI components like Agent Builder, Autopilot etc. and full-stack technologies like Python are considered a plus.
Management experience - Experience in leading and executing global automation programs involving Robotic Process Automation, Smart Data Intake, ML, Gen AI, Agentic AI solutions and Operational Analytics with established governance at exec leadership/steering committee level.
Operational Rigor - Demonstrated success and strength in managing across clients and programs to deliver results. This will combine a strong mindset in program and project management, leveraging data to drive objectives and creating strategic plans to deliver results for today while setting-up for continue accelerated growth.
Business Acumen - demonstrated experience in leading AI / Automation delivery for Insurance industry preferred.
Leadership- Ability to lead and manage a high performing team and support growth and development of team members. This individual will be expected to work with his or her team to continue to grow and develop team members to meet the fast pace demand of the digital and automation space.
Influencing skills - Ability to work with those within other teams to collaborate on optimal solutions and outcomes for clients. This individual will be expected to work with teams within the practice, collaborate with other business units and partner with account teams while managing to client expectations and growth strategies.
Communication - Demonstrated strength in both verbal and written communication. Ability to clearly message across levels of an organization, including a strong executive presence.
Financial acumen - to manage project P&L from an internal standpoint and help guide client in their investment choices from an external facing standpoint.
Multi-geo experience and the ability to create effective relationships with offshore teams in a global delivery model.
Demonstrated organization skills with proven ability to manage multiple deliverables, drive outcomes and problem solve issues.
Exceptional client management skills and experience.
Ability to work collaboratively in a virtual and highly-matrixed environment.
Willing to travel to client location as per engagement requirement
Salary and Other Compensation:
The annual salary for this position is between $140,000 - $160,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
$140k-160k yearly Auto-Apply 3d ago
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Salesforce Architect
Metroplushealth
Architect job in New York, NY
Empower. Unite. Care.
MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.
About NYC Health + Hospitals
MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.
Position Overview
The Information Technology Department is currently seeking a Salesforce Architect. The successful candidate will spearhead our efforts to adapt and utilize Salesforce, providing support to our business operations. This role involves responsibility for a broad range of critical applications built on the Salesforce platform. The Salesforce Architect will also oversee the performance and operation of the Salesforce Development team, providing management, leadership, and mentorship.
Work Shifts
9:00 A.M - 5:00 P.M
Duties & Responsibilities
Provide leadership in the overall Salesforce architecture, application design and development of the system.
Possess a deep understanding of Salesforce products, as well as the customization and development possibilities.
Has to architect solutions on Salesforce that are secure, scalable, and meet the business requirements.
Ensuring that the solution, and all customizations to the platform meet best practices.
Ensure architectural integrity and consistency across the entire product.
Knowledgeable on all Salesforce offerings, sales cloud, service cloud, force.com, etc.
Design documentation and best practice methodologies
Create & deliver, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce OmniStudio (formerly Vlocity) and J2EE technologies.
Has deep understanding of Salesforce Health Cloud and Vlocity Healthcare Industry
Working knowledge of Salesforce integration using MuleSoft
Overseeing the delivery of the architect solution
Organize the process for successful project delivery to the end users.
Plan and manage the application deployment using Gearset and Azure CD/CI pipeline.
Review Salesforce capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within Salesforce.
Study existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.
Oversee programming development and testing of interfaces according to the specifications.
Help with on-going application maintenance.
Mentor team members to use best practice and new technology needs
Minimum Qualifications
Bachelor's Degree from an accredited college or university in Computer Science, Mathematics, Business Administration, Statistics, or a related discipline; and
5 years of experience in systems analysis and design of information systems, 2 years of which must have been in a managerial or supervisory capacity
Minimum Salesforce Certified:
o Advanced Administrator
o Service Cloud Consultant
o Platform App Builder
o Omnistudio Consultant
Strong analytical skills with the ability to observe trends and able to make suggestions based on the results
Ability to tailor communication to multiple audiences at all levels
Ability to demonstrate / illustrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
Experience in full cycle programming. (Experience with managing deployment of Salesforce and Omnistudio solutions across environments)
Desirable / Bonus:
College or University degree in Computer Science or a related discipline.
Additional Salesforce Certifications / Accreditations
Trailhead Superbadges
App Customization Specialist
Process Automation Specialist
Security Specialist
Health Cloud Specialist
Service Cloud Specialist
Professional Competencies
Operational and technical experience with development tools include but not limited to VB.NET; C#; Web Services, REST API, Angular (or similar Java script frameworks), Visual Studio (Current and Previous Versions), LINQ, Regular Expressions, XML, JSON and other tools applicable.
Strong understanding of Microsoft DevOps framework; Content Versioning; Agile methodology.
Excellent analytical and problem-solving skills.
Ability to understand business needs.
Ability to learn new software tools.
Ability to work independently with little supervision.
Excellent verbal/written communication skills; Understand policies and procedures.
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#MPH50
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$71k-111k yearly est. 5d ago
Senior Workday HR Systems Architect
Etsy, Inc. 4.7
Architect job in New York, NY
An innovative e-commerce platform is seeking a Senior HR Systems Analyst to enhance employee experiences through effective implementation of Workday HR System. This full-time role requires presence in Brooklyn office once or twice a week and offers an equity package, performance bonus, and comprehensive benefits. Candidates should have at least 3 years of Workday HCM experience and strong project management skills to collaborate with cross-functional teams. Join us to impact HR processes significantly.
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$134k-171k yearly est. 4d ago
Integration Architect
Resideo Technologies Inc.
Architect job in Melville, NY
We are seeking an experienced Integration Architect who is passionate about driving strategic integration initiatives and delivering measurable business value. The ideal candidate will have a strong background in enterprise integration strategy and solution architecture, with hands‑on expertise in designing and implementing modern integration frameworks, technologies, and methodologies.
In this role, you will be instrumental in shaping and executing our digital transformation programs, including initiatives such as touchless order processing, ecommerce strategy, and omni‑channel customer experience. Your contributions will directly impact the scalability, agility, and efficiency of our enterprise systems.
Job Responsibilities Integration Planning and Strategy
Define enterprise integration strategy and architecture, ensuring alignment with business objectives and technology standards.
Develop and maintain integration frameworks, standards, and reusable components.
Architect and design integration solutions leveraging iPaaS platforms for both rapid low‑code/no‑code use cases and complex, enterprise‑grade integrations.
Serve as key subject matter expert in the field of global middleware, maintaining a deep understanding of the field and its related technologies.
Design API‑first and event‑driven integration patterns, including API management and real‑time messaging.
Collaborate with application owners, solution architects, and business stakeholders to translate requirements into scalable integration designs.
Setup EDI & Integration strategy including the intake and the delivery processes to integrate customers and suppliers as required by the business.
Develop integration architecture and deployment of modern integration platform (Boomi) to deliver EDI/Application Integrations.
Provide strategic analysis and recommendations to technology leadership on future roadmaps.
Integration Operations
Oversee the integration function to ensure ongoing maintenance, upgrades, expansions, architecture, and modernization.
Establish SLAs for the technology areas; identify and resolve issues.
Help define and set platform best practices and standards.
Lead onboarding of new trading partners.
Execute proof of concepts and/or technology capabilities demonstration projects.
Partner with various stakeholders and teams of IT experts to provide standards and best practices on integration platforms and methods used across the enterprise.
Provide audit & compliance support as needed.
Must Haves
7+ years of experience leading enterprise level integrations.
5+ years of experience with experience handling system integrations across ERP, CRM, Supply Chain, and/or related systems; any EDI specific experience preferred.
Experience managing and leading large projects.
Experience in Dell Boomi or similar Environment Design & Setup, Dell Boomi Process Design, Development and Deployment. Boomi Certification is a plus.
Experience developing with XML, JSON, REST, SOAP, Webservice.
Deep understanding of enterprise integration patterns, orchestration, and error‑handling strategies.
Proficient knowledge of iPaaS concepts, Integration design patterns, Integration topologies.
We Value
ERP development or support experience in order management is a plus.
Ability to effectively deal with ambiguity and creatively develop.
Must have initiative, be resourceful, able to work independently without a lot of guidance.
Must be able to effectively collaborate with all levels of management and staff in a diverse, global environment.
Proven experience in developing and articulating technology strategies to various levels in the organization.
What's in It For You
Challenging opportunities to influence and drive deployment of a modern data and integrations tech stack.
Ability to influence and participate in implementing our integration strategy.
Abundant learning opportunities for personal development and growth.
Opportunities to interact and learn from senior technical and product leaders.
Abundant exposure and interaction with senior technology & business leaders.
Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan.
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$94k-134k yearly est. 2d ago
AI & Automation Architect for Underwriting Ops
Bhired
Architect job in New York, NY
A fast-paced MCA company is seeking an AI & Automation Developer to enhance the underwriting process through innovative automation solutions. This role involves building systems to streamline data capture and analysis. The ideal candidate will have strong technical skills, experience in automation, and the ability to create efficient workflows. A detail-oriented approach and problem-solving mindset are essential. The role offers a competitive salary of $150k/year and an opportunity to work on impactful projects that improve operational efficiency.
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$150k yearly 5d ago
Project Architect / Job Captain
Archinect 4.0
Architect job in New York, NY
S. Wieder Architect PC is a fast-growing architecture firm based in Brooklyn, NY. We provide innovative design and technical solutions across a wide range of project types. With a hands-on leadership team and a collaborative studio culture, we're seeking an experienced and motivated Architectural Designer / Project Manager to help lead projects from concept through construction.
What You'll Do
Lead the day-to-day management of architectural projects
Oversee design development, construction documentation, permitting, and coordination with consultants
Manage project schedules, client communication, and internal workflows
Conduct quality control reviews to ensure design integrity and code compliance
Mentor and supervise junior staff members
Coordinate with consultants, including structural, MEP, lighting, acoustic, and expediting teams
Collaborate closely with firm leadership to execute design strategies
What We're Looking For
3-8+ years of experience in an architectural office, with a strong focus on NYC-based projects
Demonstrated experience managing mid-to-large scale projects from schematic design through construction
Excellent communication, leadership, and organizational skills
Solid knowledge of NYC Building Code, Zoning Resolution, ADA standards, and energy codes Familiarity with NYC DOB procedures, including DOB NOW filings
Bachelor's degree in Architecture required; Master's degree preferred
Proactive, detail-oriented, and committed to delivering high-quality work
Why You'll Love Working Here
Contribute to a dynamic, growing architecture firm
Play a key role in project leadership and firm development
Collaborative, supportive, and design-focused work environment
Competitive compensation and career advancement opportunities
Benefits Include
Paid time off
Healthcare insurance
401(k) employer matching
Professional development support Performance-based bonuses
Interested?
Please send your resume and portfolio to: *******************
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$64k-88k yearly est. 2d ago
Engagement Architect
Trunk Tools
Architect job in New York, NY
At Trunk Tools, we're the leading AI company revolutionizing construction-the second-largest industry on earth. We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M from top-tier investors including Redpoint and Innovation Endeavors. This new round is fueling our next phase of growth as we scale AI agents across the jobsite.
Our mission is to build the future of construction through intelligent automation. Despite being a $13+ trillion industry, construction still runs largely on analog processes-we're changing that by embedding AI directly into field operations.
Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over 140,000 field professionals, impacting millions of users and contributing to $10B+ in built projects. Many of us come from the field ourselves, giving us a deep understanding of the industry's unique challenges.
After years of building the “brain” of construction, we're now launching production-ready AI agents-starting with intelligent document processing and Q&A, and rapidly expanding into core operational workflows. Our team has doubled in the past year, and with 65+ employees (25+ engineers), we're scaling fast and entering a period of hypergrowth-this is a rare opportunity to join at an inflection point.
The Role
As an Engagement Architect, you'll be on the ground helping our most strategic customers implement AI agents that transform how they build. This is a high‑touch, embedded role where you'll spend 2‑3 days per week onsite at major construction projects, working shoulder‑to‑shoulder with project teams and leaders to identify pain points, configure, and deploy solutions to deliver impact.
You'll bridge the worlds of construction operations and AI‑powered technology-translating field realities into technical requirements, creating compelling work products that demonstrate ROI, and ensuring our solutions integrate seamlessly into the clients daily workflows. This role combines the strategic thinking of consulting with the hands‑on execution of construction, requiring both industry knowledge and the ability to move fast in ambiguity.
What You'll Do
Deploy Solutions Onsite: Embed with customer teams at active jobsites to understand pain points, issues, roadblocks, and configure Trunk Tools' AI agents for specific use cases to ensure successful adoption across project teams
Capture Clear Impact: Develop Excel models, PowerPoint presentations, process documentation, and custom automation solutions to quantify and track value while guiding implementation
Cross‑Functional Collaboration: Work closely with Sales, Customer Success, Product, and Strategy teams to align on customer needs, prioritize features, and deliver seamless integration
Communicate Across Contexts: Adapt your communication style to engage effectively with stakeholders ranging from executives to field engineers, translating technical solutions into business value
Drive Execution: Independently initiate and manage workstreams from scoping through delivery, making data‑driven decisions and maintaining exceptional organization across multiple concurrent engagements
Apply Construction Expertise: Leverage your understanding of capital project lifecycles-from design through closeout-to anticipate challenges and design solutions that align with what the project team needs to unlock efficiency
Who You Are
Construction Experience: 2‑3 years as a Project Engineer or Project Manager on capital construction projects, with firsthand knowledge of construction workflows, documentation, and the realities of field execution
Consulting Background: 2‑3 years as a consultant with experience structuring complex problems, creating executive‑ready deliverables, and managing stakeholder relationships
Proactive & Organized: You're a self‑starter who identifies what needs to happen and executes independently, with exceptional organizational skills to manage multiple engagements simultaneously
Analytical & Data‑Driven: You make decisions based on facts and logical reasoning, and can craft polished work products that articulate evidence‑based outcomes
Comfortable with Ambiguity: You thrive in fast‑moving environments, bringing structured thinking to complex, undefined problems
Travel‑Ready: You're energized by onsite work and comfortable with regular travel (40‑50%) to be embedded where construction happens
What We Value
Customer empathy: You care about getting the right outcomes and building trust over time
Structured thinking: You bring clarity to ambiguity and thrive in complexity
Proactivity & ownership: You identify gaps, raise your hand, and make it yours
Data orientation: You measure success, iterate fast, and ground decisions in real impact
Builder mindset: You're energized by creating new playbooks, not just following them
Work Location
Hybrid, requiring regular travel (40‑50%) to client sites and team colocation.
Compensation
Negotiable based on experience
What we offer
A close‑knit and collaborative early‑stage startup environment where every voice is heard and every opinion matters
Competitive salary and stock option equity packages
3 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance!
Learning & Growth stipend
Flexible long‑term work options (remote and hybrid)
Free lunch provided in the office in NYC & Austin - you'll never go hungry with us!
Unlimited PTO; We truly believe in work‑life balance and that hard work should be balanced with time for rest and rejuvenation
IRL / In‑Person retreats throughout the year
Important
Please note: All official communication from Trunk Tools will come from an email address ending ******************* you receive outreach from any other domain, please disregard it or report it to us.
At Trunk Tools, we're working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal‑opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.
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$71k-111k yearly est. 3d ago
Principal Infrastructure & Security Architect
Thestaffed
Architect job in New York, NY
Our client, a top-tier IT services and consulting company, is seeking a Principal Infrastructure & Security Architect to provide deep technical leadership across cloud infrastructure, cybersecurity, and Informatica security modernization. This role will strengthen the client's IDMC security posture, redesign secure connectivity, and guide the end-to-end transformation of their secure agent and IAM environments.
Requirements & Qualifications
Deep technical and administrative expertise in Information Security / Cybersecurity across cloud and hybrid environments.
Proven experience designing secure private network paths and enforcing controlled routing for platform traffic.
Ability to create private connectivity patterns and align network security with Informatica and internal cloud teams.
Strong background restoring centralized IAM functions, preferably through Entra ID (Azure AD), including automated provisioning, access controls, and audit-ready workflows.
Hands‑on experience modernizing secure agent infrastructure, removing legacy components, and standardizing deployment patterns.
Expertise overseeing security monitoring, logging integrations, and compliance activities across Informatica environments.
Ability to collaborate with architecture, cloud, and security teams to ensure end-to-end alignment with enterprise standards.
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$108k-160k yearly est. 3d ago
Manager of Associate Solutions Architects
Menlo Ventures
Architect job in New York, NY
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As the Manager of Associate Solutions Architects for Claude Code at Anthropic, you will build and lead a team dedicated to accelerating developer productivity through AI-powered coding tools. You\'ll be responsible for scaling the adoption of Claude Code across our enterprise customer base by developing talent, establishing best practices, and ensuring your team delivers exceptional technical enablement to engineering organizations.
You'll lead a team of early-career Solutions Architects who serve as the technical bridge between Claude Code\'s capabilities and customer engineering teams. Your role combines hands-on technical leadership, team development, and strategic collaboration with Sales, Product, and Engineering to drive Claude Code's success in the market.
This is a foundational role where you'll establish the playbook for how Associate SAs operate, build scalable enablement programs, and create a high-performing team culture. You'll be instrumental in helping early-career technical talent grow into trusted advisors for some of the world's most innovative engineering organizations.
ResponsibilitiesTeam Leadership & Development
Build, manage, and mentor a team of Associate Solutions Architects, providing technical coaching and career development
Establish onboarding programs and skill development frameworks tailored for early-career technical talent
Set clear goals and performance expectations, conducting regular reviews that promote growth and productivity
Create a culture of continuous learning, knowledge sharing, and technical excellence
Partner with recruiting to scale the team and build a diverse pipeline of technical talent
Claude Code Specialization & Enablement
Maintain deep expertise in Claude Code capabilities, integrations, developer workflows, and competitive positioning
Develop and refine playbooks, demo scripts, technical content, and best practices for Claude Code engagements
Establish standards for technical evaluations, proof-of-concept execution, and rollout strategies
Build internal enablement programs to ensure team members are expert practitioners of Claude Code
Stay current with developer tooling trends, IDE integrations, and AI-assisted development landscape
Customer Success & Pre-Sales Excellence
Guide your team in supporting high-value customer engagements, ensuring successful technical evaluations and adoption
Personally engage with strategic accounts where senior technical leadership is needed
Partner with Account Executives and senior Solutions Architects to drive expansion opportunities
Ensure your team effectively identifies and builds technical champions within customer engineering organizations
Monitor customer success metrics and iterate on engagement strategies based on outcomes
Cross-Functional Collaboration
Work closely with Product and Engineering teams to communicate customer feedback and influence product roadmap
Partner with GTM leadership to align team activities with overall business objectives
Collaborate with other SA leaders to share best practices and ensure consistent customer experience
Contribute to thought leadership through technical content, webinars, and conference presentations
Establish feedback loops between your team and product development to drive continuous improvement
Process & Operations
Build scalable processes for managing customer engagements, prioritizing opportunities, and measuring impact
Establish metrics and reporting frameworks to track team performance and customer outcomes
Create systems for knowledge management, ensuring best practices are documented and accessible
Drive operational excellence while maintaining the flexibility needed for a fast-growing product area
You may be a good fit if you have:Required Experience
5+ years of experience in solutions architecture, sales engineering, developer relations, or similar technical customer-facing roles
2+ years of people management experience, ideally managing early-career technical talent
Deep hands-on expertise with Claude Code or similar AI coding assistants
Strong software engineering background with experience across multiple programming languages and development environments
Experience with technical sales cycles, customer discovery, proof-of-concept execution, and driving adoption
Technical Skills
Expertise in modern software development workflows, toolchains, CI/CD, and developer productivity
Understanding of IDE integrations, code generation tools, and developer experience optimization
Familiarity with large language models, prompt engineering, and AI-powered developer tools
Ability to architect technical solutions and guide complex integrations
Comfort with debugging, troubleshooting, and solving technical challenges in real-time
Leadership & Communication
Strong coaching and mentorship abilities with track record of developing technical talent
Excellent communication skills with ability to explain complex concepts to both technical and non-technical audiences
Experience building processes and best practices in relatively unstructured environments
Comfortable operating in ambiguous, fast-moving environments with shifting priorities
Executive presence with ability to represent Anthropic at customer executive meetings
Mindset & Values
Passion for developer productivity and the transformative potential of AI in software development
Growth mindset with eagerness to learn and adapt alongside rapidly evolving technology
Commitment to making powerful AI technology safe and beneficial for developers and organizations
Collaborative approach with strong cross-functional partnership skills
Data-driven decision making balanced with qualitative customer insights
Compensation
The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.
Annual Salary: $270,000 - $270,000 USD
Logistics
Education requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas. However, we aren\'t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you\'re interested in this work. We think AI systems like the ones we\'re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
How we\'re different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. We value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We\'re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates\' AI Usage: Learn about our policy for using AI in our application process
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$270k-270k yearly 1d ago
Senior Technical Lead & Solutions Architect (.NET, Cloud)
Ariel Partners 4.4
Architect job in New York, NY
We are seeking a senior Technical Lead / Solutions Architect to provide hands-on technical leadership across enterprise software initiatives. This role is responsible for leading cross-functional technical teams, overseeing application and integration architecture, ensuring code quality, and delivering scalable, secure, and high-performing solutions across the full software delivery lifecycle.
Key Responsibilities
Lead and mentor cross-functional technical teams, including developers, DevOps engineers, and QA resources.
Own and oversee solution architecture, ensuring alignment with business objectives, scalability, security, and performance requirements.
Establish and enforce coding standards, architectural patterns, and best practices across teams.
Provide hands-on technical guidance across end-to-end software delivery, including design, development, testing, integration, deployment, and support.
Review and approve code, design artifacts, and technical implementations to ensure quality and maintainability.
Design and implement API-driven, microservices-based architectures using modern cloud and container platforms.
Guide teams in applying DevOps practices, CI/CD automation, and cloud-native delivery models.
Oversee data integration and pipeline design using Azure Data Factory and related cloud services.
Collaborate with product owners, business stakeholders, and architects to translate requirements into technical solutions.
Identify technical risks and proactively drive mitigation strategies.
Support production environments, ensuring system stability, performance, and continuous improvement.
Key Skills
Proven leadership of cross-functional teams delivering enterprise software solutions
Enterprise application and integration architecture
Code quality governance and technical standards enforcement
Cloud-native, microservices, and API-based design
Strong communication, mentorship, and decision-making skills
Required Experience & Qualifications
Experience: 12+ years of professional experience in software engineering and technical leadership roles
Certifications: Current Microsoft / Azure certifications (latest versions required)
Demonstrated experience leading enterprise-scale software delivery initiatives
Strong understanding of Agile and DevOps delivery models
Technologies & Tools
Backend & APIs: .NET Core, ASP.NET, Web API, SQL Server
Frontend: JavaScript, Angular, React, jQuery
Platforms & Integrations: Salesforce
Cloud & Data: Microsoft Azure (latest versions), Azure Data Factory
DevOps & Architecture: Azure DevOps, Kubernetes, Microservices
Version Control: Git
Preferred Qualifications
Experience supporting large-scale public-sector or regulated environments
Strong background in solution design for complex, multi-system ecosystems
Experience establishing engineering governance models and technical roadmaps
Ability to balance strategic architectural oversight with hands-on technical leadership
If you are interested in getting more information about this opportunity, please contact Irina Rozenberg
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at your earliest convenience.
At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges we're on their short list. We're looking for team members who share our values of:Integrityto do the right thing even when it hurts;Commitmentto the long term success and happiness of our customers, our people, and our partners;Courageto take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
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$110k-141k yearly est. 4d ago
Solutions Architect
Langchain
Architect job in New York, NY
About the Role
We're looking for a Solutions Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production‑grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well‑evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer‑facing skills. You'll work on everything from Kubernetes cluster design to multi‑agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting‑edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
Key Responsibilities
Infrastructure & Platform Engineering: Design scalable, highly‑available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi‑region HA/DR strategies, and CI/CD pipelines
Agent Engineering & Development: Design multi‑agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
What We're Looking For Required Experience
7+ years of experience in a technical, hands‑on customer‑facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi‑zone deployments
Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
Knowledge of database systems (relational databases, in‑memory data stores) including HA, replication, backup strategies, and sizing
Experience designing high‑availability and disaster recovery solutions
Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
1+ years of experience building production AI/ML applications or agents
Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent‑based applications
Experience with state management patterns (short‑term and long‑term memory)
Experience designing and implementing evaluation frameworks for AI applications
Strong prompt engineering skills with experience in optimization and A/B testing
Experience with vector stores, RAG patterns, and knowledge organization
Experience with tool integration, API design, and error handling patterns
Strong Python and/or TypeScript development skills
Customer‑Facing:
Customer‑facing experience with enterprise customers
Experience conducting technical assessments or infrastructure audits
Strong communication skills with ability to explain technical concepts to diverse audiences
Key Attributes
Strong problem‑solving skills with ability to analyze complex requirements and design elegant solutions
Excellent customer‑facing communication skills, able to explain technical concepts to diverse audiences
Experience working cross‑functionally with engineering teams, product teams, and customers
Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
Ability to balance infrastructure architecture with agent development work
Strong engineering background with hands‑on development experience
Location: SF and NY preferred. US Remote Ok
Compensation: $170K to $190K
We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location.
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$170k-190k yearly 1d ago
Customer Solutions Architect (Pre-Sales)
Limelight Health 4.3
Architect job in Greenwich, CT
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value - and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
As a Solutions Architect (Pre-Sales) at Zinnia, you will design and structure solutions for prospective and existing Insurance Platform clients. In this highly impactful role, you'll own the Solution Architecture from day one, shaping & building the function from the ground up. You'll partner with Sales, Strategic Account Management, and Product teams to architect winning proposals that align with client needs, Zinnia's product capabilities, and delivery best practices. Your work will be instrumental in shaping strategic deals that drive growth and create long‑term client success.
WHAT YOU'LL DO:
Lead the solution design process for new client opportunities, product expansions, and strategic renewals.
Engage with clients and internal stakeholders to understand business requirements and translate them into solution blueprints.
Facilitate detailed product demonstrations and guide clients through functional and technical solution discussions.
Scope required configurations, integrations, services, and delivery plans to support each opportunity.
Collaborate with Sales Operations and Pricing teams to develop pricing proposals, estimate delivery timelines, and structure commercial terms.
Prepare tailored sales materials, leveraging product documentation and release notes.
Identify and mitigate risks in solution design, ensuring executable and scalable delivery models.
Work closely with Client Success and Implementation teams to transition finalized solutions into deployment phases.
Support strategic account pursuits, multi‑tower RFPs, and complex enterprise sales cycles.
WHAT YOU'LL NEED:
5+ years experience in Solution Architecture, Deal Structuring, Pre‑Sales, or Enterprise Consulting roles. Experience within SaaS, InsurTech, or financial services industries a plus, but not required.
Strong understanding of platform architecture, system integrations, operational workflows, and enterprise delivery models.
Experience using enterprise software platforms (HubSpot, SalesForce etc.).
Excellent communication and presentation skills, capable of engaging both technical and non‑technical stakeholders.
Demonstrated success translating client needs into solution designs and structured commercial proposals.
High attention to detail, strong organizational skills, and the ability to manage multiple active deal cycles.
Bachelor's degree in Business, Technology, Engineering, or a related field; advanced degrees or certifications are a plus.
Familiarity with insurance operations, underwriting, claims, and new business workflows is preferred.
WHAT'S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid in certain company locations. The salary range for this position is $150,000 - $170,000. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, training, and geographic location. The range may vary above or below the stated amounts. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more.
We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Notice for California residents: Information about how we collect and use your personal information can be found here
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$150k-170k yearly 4d ago
Senior GenAI Solution Architect - Cloud AI Strategy
Blockchain Technologies. LLC 4.1
Architect job in Secaucus, NJ
A leading tech company in Secaucus, NJ seeks a seasoned professional with 15+ years in cloud solutions, emphasizing Generative AI. Responsibilities include engaging with stakeholders to highlight use cases and architecting scalable AI solutions using AWS. Candidates must have deep knowledge of AWS tools and demonstrated experience in AI applications. Exceptional communication skills are essential for success in this role.
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$117k-162k yearly est. 4d ago
Sr.GenAI Solution Architect
Robotics Prcocess Automation, LLC
Architect job in Secaucus, NJ
Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field. 15+ years of experience in cloud solutions, with at least 5 years focused on AI/ML and 1+ year specifically on Generative AI.
Technical Skills
Deep knowledge of AWS services, particularly SageMaker, Bedrock, EC2, Lambda, S3, and IAM.
Familiarity with LLMs (e.g., Claude, Titan, GPT, LLaMA) and prompt engineering techniques.
Experience building AI powered applications with real world impact (chatbots, summarizers, copilots, etc.).
Stakeholder Engagement
Work closely with business and technical stakeholders to identify, assess, and prioritize Generative AI use cases across industries.
Translate customer pain points and goals into actionable GenAI strategies and roadmaps.
Solution Design & Technical Leadership
Architect scalable, secure, and cost effective GenAI solutions using AWS services (Bedrock, SageMaker, Lambda, etc.).
Collaborate with Data Scientists, ML Engineers, and Cloud Architects to design end to end solutions from data ingestion to model deployment.
Soft Skills
Exceptional communication and presentation skills.
ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract
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$112k-153k yearly est. 1d ago
Software Architect, Backend
Rapidsos 4.1
Architect job in New York, NY
New York City (Remote) or Boston (Remote)
At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We're in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact.
RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life‑saving data from 600M+ connected devices, apps, and sensors from 210+ global technology companies, then delivers it to over 22,000+ public safety agencies in 11 countries. Powered by RapidSOS HARMONY, the industry's first purpose‑built AI for public safety, RapidSOS empowers first responders with real‑time intelligence and the situational awareness needed to help protect property and save lives. Learn more at *****************
What this role is about:
As a Software Architect, you'll play a pivotal role in shaping the systems, patterns, and technical direction behind this life‑saving infrastructure. You'll design and evolve a real‑time, globally distributed platform connecting 600M+ devices, apps, and sensors to public safety. In this role, you'll shape how AI, data, and critical infrastructure come together to support telecommunicators in their most urgent moments. Collaborating with engineering, AI, and product teams, you'll lead architectural vision across distributed systems, high‑throughput pipelines, real‑time APIs, and AI‑driven capabilities, ensuring our platform is fast, resilient, and intelligent. You'll also champion an AI‑forward approach and evangelize best practices to how we design, build, and operate software across the organization.
What you'll do:
Drive the architecture, design, and implementation of the next generation of RapidSOS UNITE - the platform that brings real‑time data and AI‑driven intelligence to public safety.
Lead strategic architectural decisions and align teams while designing real‑time, low‑latency systems that ingest, process, and respond to sensor, call, and AI data with high performance, scalability, and reliability across regions.
Design for global scale with cross‑region deployments, failover strategies, and dynamic scaling during high‑impact events.
Integrate AI into production systems, ensuring models are deployed, monitored, and continuously improved with real‑world data.
Iterate fast, identify and assess opportunities to enhance applications, refactor when new information shows a better path, and ensure the codebase stays clean, stable, and ready for continuous evolution.
Collaborate and lead architecture discussions in an agile environment with stakeholders across Engineering, GTM, Design, and Product to develop solutions for RapidSOS products.
Guide and mentor engineers in adopting architectural best practices and best‑in‑class software development practices, coding standards, and system observability principles such as system patterns, performance, and observability.
Work directly with engineering teams and stay hands‑on in the codebase as you build and iterate on the solutions you design.
What we're looking for in our ideal candidate:
10+ years of professional engineering experience, including leading architectural initiatives, with deep expertise in Python.
Proven experience in designing and scaling distributed event‑driven systems, ideally in real‑time or mission‑critical environments.
Proficiency with cloud platforms (AWS preferred) and infrastructure, stream processing, and AI/ML infrastructure.
Understanding of how to deploy and optimize LLMs and other models in production environments; ideally has experience building AI‑driven features or using AI tools to enhance acceleration of development, and is proactive about leveraging emerging technologies.
Strong systems thinking, clear communication, and the ability to lead across technical domains.
Experience working with relational and non‑relational databases, especially GIS databases (PostGIS, MongoDB Atlas) and message bus systems (RabbitMQ, PubSub, Kafka).
Highly self‑motivated; ability to adapt, problem‑solve, and learn quickly in a fast‑paced environment with a strong sense of ownership.
Strong understanding of coding best practices - ability to write clean, maintainable, and testable code.
Customer‑centric mindset; cares deeply about delivering solutions that enable and delight customers while meeting product goals & thinking big picture from the holistic architectural perspective.
Ability and willingness to collaborate in‑person a few times per quarter and support critical design reviews, or as needed (up to 10% travel annually).
Nice‑to‑have experience (but not required!):
Experience designing active‑active architectures to ensure continuous availability and reliability.
Strong knowledge of CI/CD pipelines, including automated builds, testing, and deployment processes.
What we offer:
The chance to work with a passionate team on solving one of the largest challenges globally.
Competitive salary and benefits and equity participation.
A dynamic, flexible and fun start‑up work environment with a highly talented team.
Starting pay for a successful applicant will depend on a variety of job‑related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $215,000 - $240,000. This role will also be eligible to receive equity options.
RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
Interested in the role but you don't meet 100% of the requirements? We'd love to hear from you! We encourage you to apply; we'd be excited to see if your unique skill set and experience could be a match.
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$215k-240k yearly 4d ago
Technical Solutions Architect
Charles It
Architect job in Stamford, CT
Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, professional growth, and valuing each team member's input, all within a culture that promotes work-life balance and a strong sense of belonging.
To support the growth of Charles IT, we are seeking to add a Technical Solutions Architect (TSA) to join our exceptional team. The TSA role works to ensure client success with Charles IT - By providing a technical voice to our account managers, architecting project initiatives for our client base, and working with our Business Development team to complete assessments and roadmaps for prospective clients.
Our TSAs are integral members of the organization, as this position is responsible for bridging our technical solutions with our focus on client engagement and real relationships.
Duties and Responsibilities:
Perform Operational Maturity Level (OML) assessments during the presales process of prospective clients
Support our existing client base with the discovery, design, quoting, and delivery of technical solutions
Support our Account Management team by providing a technical vision to an executive audience
Assist with creation of roadmaps for our clients futures
Assist with providing ballpark estimates for clients budgetary purposes
Assist with delivery and understanding of the proposed solutions
Serve as a Subject Matter Expert in Charles IT's technical services, for our clients and internal team members
Support our team by completing project technical implementations, usually time sensitive and expedited in nature
Associates degree or equivalent in a related field; and 5-8+ years related experience and/or training; or equivalent combination of education preferably in the technology field
Superior oral and written communication skills required
Proven ability to juggle multiple client needs with the ability to multi-task and function collaboratively as a member of a fast-paced, client orientated team
Demonstrable ability to communicate, present, and work with key stakeholders at all levels of an organization, including executives and C-level
Advanced Experience with Cisco/Meraki, Datto, VMware, Microsoft 365: (Azure, Microsoft Endpoint Manager/Intune, Exchange Online, SharePoint)
Expertise with ConnectWise, RMMs, VOIP phone systems and or Mac OS is a plus
Enthusiastic and dedicated to the challenges of a growing company and client base
Excellent follow-through to see tasks through completion
Self-starter with the ability to perform independently with little or no supervision
High level of organization; sharp attention to detail
Ability to pass a background check
Current, valid US driver's license is required.
Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!
Our Commitment to Inclusion:
Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.
If you're excited about contributing your expertise to a fast-growing company that values innovation and teamwork, we'd love to hear from you!
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.
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$87k-136k yearly est. 1d ago
Lead Electromagnetism Foundation Models Architect
Arena Ai
Architect job in New York, NY
A cutting-edge AI firm located in San Francisco is seeking a Principal Research Scientist specializing in Electromagnetism. This role involves leading the architecture and training of an electromagnetic foundation model. The ideal candidate will have a PhD in a related field and proven experience with large foundation models and EM solvers. You will contribute to innovative AI solutions that tackle complex hardware challenges while being part of a passionate team dedicated to redefining hardware engineering. Competitive salary and comprehensive benefits included.
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$85k-113k yearly est. 1d ago
Telecom / Network Architect
Bosch Global Software Technologies Private Limited
Architect job in New York, NY
Location: Brooklyn (NY) | Employment Type: Full Time - 40 hours per week | Job Level: T6 | Work Preference: Hybrid | Job Code: 239807
Job Description: Key Responsibilities
Own overall uptime, performance, and service quality for enterprise telecom and UC platforms.
Govern escalations, RCA quality, and problem management for all voice/telecom-related incidents.
Lead high‑severity incidents, coordinate war rooms, and ensure timely business communication.
Strategic Telecom Infrastructure Management
Provide leadership and direction for SIP trunks, SBC platforms, PRI/ISDN lines, MPLS/SD‑WAN circuits, and VoIP infrastructure.
Oversee enterprise dial plans, number management, DID allocations, porting, and capacity planning.
Approve architecture enhancements, routing strategies, and technology upgrades.
Vendor, Carrier & Contract Management
Serve as primary commercial and technical escalation point for telco carriers, ISPs, and UC platform vendors.
Drive SLA governance, dispute resolution, chronic issue elimination, and RCA compliance.
Manage renewals, contract optimizations, and cost‑control initiatives for telecom services.
Capacity Planning & Optimization Leadership
Review enterprise‑level utilization trends for SIP channels, PRI circuits, WAN bandwidth, QoS, and UC workloads.
Forecast capacity needs and lead strategies to optimize spend, enhance performance, and reduce failures.
Define KPIs and dashboard reporting for traffic trends, voice quality, and service health.
Change, Release & Project Management
Oversee all telecom‑related changes including migrations, SIP onboarding, circuit transitions, UC integrations, and dial‑plan updates.
Approve RFCs, risk/impact assessments, rollback strategies, and change documentation.
Lead medium‑to‑large telecom transformation projects and ensure on‑time delivery.
Audit, Compliance & Security Oversight
Ensure compliance with TRAI, FCC, E911, and organization‑wide telecom policies.
Govern SBC security posture, SIP fraud prevention, toll‑bypass protection, and call routing governance.
Support internal/external audits and maintain up‑to‑date compliance records.
Documentation, Asset & Lifecycle Management
Oversee creation and periodic review of telecom topology diagrams, circuit inventory, routing designs, and SOPs.
Govern telecom asset lifecycle, renewal planning, and end‑of‑life technology transitions.
Maintain accurate budgeting and financial tracking for telecom services.
People Management & Leadership
Lead a team of L1/L2/L3 telecom engineers; manage staffing, workloads, performance reviews, and skill development.
Develop training plans, mentor team members, and build advanced telecom competency within the team.
Foster a culture of accountability, continuous improvement, and operational excellence.
Required Technical Skills
Strong leadership‑level knowledge of SIP, RTP, PRI/ISDN, PSTN, DID, SS7, and enterprise voice technologies.
Experience managing:
SBC platforms (AudioCodes, Ribbon, Cisco, Avaya)
Voice gateways and UC platforms (CUCM, Avaya, MS Teams Direct Routing)
WAN technologies (MPLS, SD‑WAN, DIA, QoS, VPN)
Ability to guide teams on SIP trace analysis, CDR interpretation, voice quality troubleshooting, and routing design.
Understanding of telecom cost structures, billing analysis, and spend optimization strategies.
Strong grasp of network fundamentals related to VoIP (QoS, DSCP, NAT, VLANs, routing).
Experience & Certification Requirements
12-15+ years of experience in telecom/voice engineering, with 5+ years in senior engineering or team leadership roles.
Preferred certifications:
Cisco CCNP Collaboration
Ribbon/AudioCodes SBC certifications
Avaya or Microsoft Teams UC certifications
ITIL v4
Telecom regulatory/compliance certifications (optional)
Behavioral Competencies
Strong ownership, strategic thinking, and ability to drive long‑term improvements.
Excellent communication and leadership during high‑severity incidents.
Strong vendor and stakeholder management skills.
Ability to manage cross‑functional dependencies and influence without authority.
High accountability, detail orientation, and ability to operate under pressure.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You'll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Hybrid and Workplace flexibility
Work‑Life‑Balance
Well‑defined career development plan
Rewards & Recognition program
L&D focuses on upskilling
Hands‑on experience on Emerging Technologies and Digital Transformation
Career Mobility programs
Join Our Talent Community
Tell us about yourself, and we will keep you informed about opportunities that match your interests.
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$86k-121k yearly est. 2d ago
Senior Architect: Lead Design, PM & Construction
Archinect 4.0
Architect job in New York, NY
A New York-based architecture firm is seeking an experienced Senior Architect to join its team. The role requires over 10 years of experience in project management and architectural design, with proficiency in AutoCAD. Candidates must thrive in a collaborative environment and have extensive knowledge of construction administration and New York zoning. This position offers the opportunity to work on diverse residential projects.
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$81k-119k yearly est. 4d ago
Client-Facing Technical Solutions Architect
Charles It
Architect job in Stamford, CT
A dynamic IT solutions provider in Stamford is seeking a Technical Solutions Architect to enhance client success. This role bridges technical solutions with client engagement, requiring 5-8 years of related experience in technology. Responsibilities include conducting assessments, delivering solutions, and serving as a Subject Matter Expert. Ideal candidates possess excellent communication skills and must be self-starters with strong technical expertise in tools like Cisco and Microsoft 365. Competitive benefits are offered, including professional development opportunities.
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The average architect in Oceanside, NY earns between $58,000 and $136,000 annually. This compares to the national average architect range of $54,000 to $137,000.
Average architect salary in Oceanside, NY
$89,000
What are the biggest employers of Architects in Oceanside, NY?
The biggest employers of Architects in Oceanside, NY are: