Unifed Communications Manager
Assistant community manager job in Indianapolis, IN
Unified Communications Manager
Duration - 6-month Contract-to-Hire
is not eligible for Corp-to-Corp or sponsorship.
The Unified Communications Manager is responsible for overseeing the 24x7 telecommunications and unified communications operations of our client's enterprise, including voice, instant messaging, video and voice conferencing, and call center systems. The Manager sets policy and defines processes for the unified communications, infrastructure, and wiring teams, and ensures compliance with those standards. The role includes operational oversight of more than 7,000 voice lines, 3,700 voice mailboxes, and all related services to approximately 8,000 users across 150+ locations.
Key Responsibilities
Lead the unifiedc ommunications and wiring teams to support the IT operations environment.
Serve as the escalation point for problem,incident, request, and resolution activities related to telecommunications and wiring.
Manage vendor relationships, including reviewing and approving quotes,scopes of work, contracts, and invoices; collaborate with vendors and departments to resolve operational issues and ensure timely maintenance, repair, and installation of communications systems.
Monitor and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for unified communications and wiring services.
Ensure all telecommunications, unifiedcommunications, and wiringprocesses are aligned with policies and procedures and accurately reflected in the IT Service Management (ITSM) tool.
Represent unified communications and wiring changesin Change Advisory Board (CAB) meetings and ensure changes are properly conducted, managed, and communicated.
Ensure all incidents, events, and problemsare documented, and oversee the Root Cause Analysis (RCA) process for issues requiring follow-up.
Collaborate with executive leadership and management teams to prioritize resources, including budget, and contribute to service portfolio and governance planning.
Act as a strategic interface between IT and business units to align services with business needs,s upport changing priorities, and drive digital transformation.
Define, develop, and continuously improve a comprehensive ITSM framework basedon best practices (e.g., ITIL), ensuring agility and alignment with lean culture.
Facilitate complex customer relationships and provide technical unified communications solutions in partnership with Business Services and technical teams.
Leverage influence and negotiation skillsacross IT and business units to enablecost-effective, innovative solutions that support enterprise goals.
Maintain supervisory responsibility for staffing, performance evaluations, training, development, promotions, salary adjustments, and disciplinary actions.
Maintain confidentiality and exercise sound judgment in all operational and personnel matters.
Remain available for 24x7x365 on-callsupport, including off-hours change implementations and critical work assignments.
Perform other dutiesas assigned by management to support evolvingorganizational needs.
Minimum Job Requirements and Qualifications
A bachelor's degree in computer science, Information Systems, Telecommunications, or a related field is required.
10-15 years of progressive IT experience.
10 years of experience in telecommunications, networking, unified communications, and wiring services within large-scale environments supporting 1,000 or more users is required.
Experience leading technical teams, managing enterprise voice infrastructure, and overseeing cross-functional projects is essential.
Strong expertise in VoIP technologies, unified communications platforms such as Cisco, Webex Calling, and Avaya, as well as a deep understanding of IP networking, voice protocols (including SIP and RTP), and systems and network security principles is required.
Ability to align technical solutions with business goals, manage vendor relationships, and enforce service level agreements.
Strong analytical and problem-solving skills, combined with a customer-focused mindset, are critical.
Excellent verbal and written communication skills; be able to convey technical concepts clearly to both technical and non-technical audiences.
Preferred Job Requirements and Qualifications
Professional certifications related to telecommunications, networking, or unified communications are preferred, such as CCNA, CCIE, or MCSE.
Certifications in audiovisual or collaboration technologies (e.g., CTS, CTSD) may be beneficial depending on the technical environment.
Experience with ITIL or other IT Service Management frameworks is desirable.
A demonstrated ability to lead teams through digital transformation initiatives and process improvement efforts is also desirable.
Equal Employment Opportunity
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Property Manager
Assistant community manager job in Belvidere, IL
What you'll do:
The Hospitality Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. Our resort, Thousand Trails Pine Country located in Belvidere, IL.
Your job will include:
Provide exceptional customer service to residents and guests to ensure an excellent experience.
Manage the resources and assets of the property, including buildings and amenities.
Conduct marketing activities to attract new customers.
Hire and manage resort employees.
Prepare, manage and analyze the operational budget of the resort.
Maximize the profitability of the property.
Maintain the resort and ensure that it's clean and attractive.
Partner with the marketing team to attract new guests.
Analyze, prepare and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
Bachelor's degree, or a combination of education and equivalent experience.
5+ years of property management experience, preferably in an RV or manufacturing home community setting.
Strong operations skills and a thorough understanding of the complexities of this position.
At least one year of experience in customer service and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver's license, good driving record and current auto insurance.
Experience in sales and/or marketing preferred.
Assistant Property Manager
Assistant community manager job in Rosemont, IL
Hours: Full-time; Monday - Friday, 8:30AM - 5:00pm
We are seeking an Assistant Property Manager to join our team at Brennan Investment Group! The Assistant Property Manager position The Assistant Property Manager position supports the asset management function of a private real estate investment firm focused on achieving outstanding risk adjusted returns through acquiring, developing and operating industrial properties on a national platform. If you're a proactive, detail-driven professional who thrives in a collaborative environment and enjoys balancing tenant relations, building operations, and administrative responsibilities, we want to hear from you!
Perks:
High-spirited, positive, and welcoming culture.
Exceptional team-oriented environment.
Beautiful modern office space within a Class-A office building.
Laid-back environment, with casual dress code.
Fun company events and regular gatherings such as happy hours, team outings, and more.
Competitive benefits offerings.
Responsibilities:
Have a comprehensive understanding of structural building systems.
Have a comprehensive understanding of the services performed at the building as well as applicable contract language. (i.e. Landscape, Asphalt, etc.)
Assist in the RFP process when rebidding service contracts.
Approve One-Time Agreements and Service contracts.
Utilize Prism to perform routine building inspections; Identify deficiencies and recommend action steps.
Review tenant work order billback report via Prism.
Utilization, input, and maintenance of information into Prism work order program.
Assist in writing the narrative section of the monthly financial report(s).
Track lease options and encumbrances.
Prepare tenant welcome packets and onboarding materials.
Process A/P invoices (coding, entering and obtaining proper approvals).
Assist in A/R process, including charges to tenant accounts and assisting in tenant rent collections.
Arrange for utility transfers upon acquisition and/or disposition of an asset; also, arrange for transfers upon tenant move out or move in.
Utilizing Prism and Jones software, contact existing tenants and vendors to obtain current insurance coverage, any ongoing required maintenance contracts, and emergency contact lists.
Review expense coding prior to property managers' approval. Review vendor monthly statements and request outstanding invoices for processing.
Assist property managers and maintenance technicians with coordination of tenant repair requests.
Assist property managers with vendor contract preparation and manage/organize the completed documents.
Review vendor statements; obtain outstanding invoices for processing.
Assist with tenant relation activities (email blasts, events, gifts, surveys, etc.).
Complete expense reports for property managers and submit for approval and processing.
Prepare vendor contracts, manage/organize the completed documents and enter into property management software upon execution.
Collaborate with Operations team on property tax appeal documentation and other administrative tasks related to property tax appeals.
Collaborate with property managers to process lender funding packages for capital projects, tenant improvements, commissions, etc.
Assist property managers on CAM reconciliations, annual budgets, and any other necessary schedules.
Qualifications:
Requires 1-3 years' experience in Property Administration, management, or related field and/or training.
Ability to use computer software and web-based applications.
Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).
Ability to carry out specific oral and written instructions.
Execute responsibilities with a sense of urgency and follow-through.
Ability to collaborate with operations, accounting and leasing team members to complete various projects and assignments.
Excellent customer service and interpersonal skills. Proven ability to communicate via email with customers, vendors, and internal team members.
Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy.
Ability to organize and prioritize work assignments to meet deadlines.
Positive, proactive work ethic and approach.
College degree preferred.
Real Estate Broker License or willingness to obtain.
Regional Property Manager
Assistant community manager job in Chicago, IL
Regional Property Manager - Luxury Multifamily (Chicago)
We're seeking an experienced Regional Property Manager to oversee a portfolio of luxury and high-rise multifamily properties in Chicago. This role leads a team of Property Managers, drives operational performance, ensures high-quality resident experiences, and maintains strong owner relationships.
Responsibilities:
Lead, mentor, and develop a team of Property Managers; oversee hiring, training, performance, and portfolio assignments.
Ensure consistent property operations, customer service standards, and compliance across all assets.
Conduct regular property inspections, manage vendor relationships, and oversee maintenance, repairs, and capital projects.
Review financial and operational reports, identify trends, and recommend improvements.
Maintain strong communication with property owners regarding occupancy, property conditions, and financial performance.
Partner with leasing, maintenance, and internal teams to streamline operations and resolve escalated issues.
Ensure compliance with company policies and local regulations, including CRLTO.
Qualifications:
5+ years of property management experience; high-rise or luxury experience preferred.
3-5+ years managing teams.
Strong leadership, communication, and problem-solving skills.
Solid understanding of maintenance operations and CRLTO requirements.
Proficiency with Yardi, RentCafé, and MS Office.
Property management certifications a plus.
Associate Property Manager (Retail)
Assistant community manager job in Oakbrook Terrace, IL
Connected by a common belief that our collective skills, knowledge, values, and vision will shape the evolution of brick-and-mortar retail, our team forms what is the commercial real estate industry's premier owner/operator/ investor of open-air retail in the United States.
With decades of expertise in retail property management, accounting, asset management, leasing, acquisition, development, and marketing, we're guided by core values of collaboration, trust, diligence, and empathy to optimize and grow our portfolio through elevated, insightful, and value-driven solutions for our stakeholders. Learn more at ****************
Summary of Position
Pine Tree is searching for a talented, ambitious, self-directed candidate with strong customer service and problem-solving skills for the role of Associate Property Manager. Successful candidates will be motivated and excited to work at a fast-growing company with room for growth. The ideal candidate will join the Property Management team and make an immediate impact by delivering the best management, maintenance, and supervision of day-to-day operations to its shareholders.
Responsibilities
Assist the Property Manager in all operational aspects of a property including but not limited to maintenance, utility monitoring, tenant relations, billing, and collection, vendor contracts and relations, lease administration, code compliance, budgeting and cash disbursements.
Assist in contract document preparation.
Assist in scheduling regular inspections.
Assist in communications to vendors, tenants, et al as necessary.
Check and report on vendor insurance certificates monthly.
Collect and monitor monthly tenant sales data.
Ensure Pine Tree policies and procedures (or those of our partners) and the property management department are adhered to.
Understand and interpret tenant leases including exclusives and prohibited uses.
Develop and maintain positive relations with tenants and contractors.
Along with the property manager, function as the primary resource for all property activity.
Issue various tenant bills as needed.
Desired Skillsets & Qualifications
Relevant work experience required, preferably 1-2 years in property management or commercial real estate.
Ability to effectively prioritize tasks and move seamlessly between projects as the situation requires.
Ability to work in a fast-paced environment, handle multiple tasks, and work independently.
Strong customer service skills.
Excellent written and oral communication skills.
Knowledge of property management and accounting terminology.
Self-starter who can manage a broad range of responsibilities.
Strong Microsoft Office (Word, Excel, and Outlook) proficiency required.
Yardi software experience is a plus.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Compensation + Benefits
Competitive salary, performance-based incentive, and attractive benefits including work/life balance and healthcare.
Pine Tree
We believe that trust, experience, humility, transparency, and responsibility should influence everything we do in business and life. As a result, we've built what we believe is the best team in the industry combining decades of experience in acquisitions, leasing, property management, development, design & construction, accounting, human resources, and marketing.
Pine Tree is an equal-opportunity employer.
Community Association Manager
Assistant community manager job in Arlington Heights, IL
Lead. Innovate. Grow.
Are you ready to take charge and make an impact? RowCal is seeking a Community Association Manager who thrives on managing complex obligations, building strong HOA relationships, and driving results through collaboration. Join us at a pivotal stage of growth and unlock opportunities for career advancement as our branch expands. If you're ready to bring your HOA experience, strategic mindset, and ability to lead others as your portfolio expands, we want you on our team.
Apply today and help us redefine what exceptional HOA management looks like!
Location: Arlington Heights, IL - Portfolio could be anywhere from Napperville to Foxlake with the majority of the concentration in and around Arlington Heights, IL
Schedule: Monday - Friday 9am - 5pm with some night meetings to meet business needs (dependent on the HOA board's needs). Role is potentially hybrid after training at the discretion of the Director of Community Management.
About RowCal
RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community.
Our core values of "trust, innovation, fun, and growth" are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do!
Role and Responsibilities
RowCal Community Managers are responsible for the overall management and oversight of a portfolio of community associations. At RowCal, the Community Manager is not tasked with all the coordination and execution of all services needed by the community but will act as a liaison between the association board and RowCal's supporting divisions or third-party ancillary service providers. At RowCal, we view the Community Manager as the association's "relationship manager".
Ongoing
Review, coordinate, and respond to homeowner ACC requests.
Review and upkeep of all work orders.
Oversight of covenants enforcement and issuing violations.
Homeowner, Board, and association data administration in CINC Systems.
Act as main point of contact for all Board communications through all channels.
Administration of on-site association amenities and gate houses.
Retention and administration of all association records in SharePoint and WebAxis including, but not limited to, governing documents, rules & regulations, management agreements, service contracts and proposals, homeowner and board communications, vendor communications, etc.
Address and resolve all homeowner escalations.
Act as liaison between Board of Directors and all RowCal supporting divisions and third-party ancillary service providers.
Update and maintain the management plan in CINC Systems as necessary with board meetings, site inspections, vendor meetings, maintenance calendar, WebAxis Calendar, community events, vendor service dates, etc.
Drafting and execution of all association communications including statutory notices, newsletters in coordination with the Board/committee, emergency notifications, email blasts, text blasts, etc.
Daily Minimum
Approval of all invoices for payment in accordance with association budget and board direction.
Review and execution of action items.
Review and return of voicemails and emails.
Weekly Minimum
Provide feedback to division Director on all RowCal supporting divisions.
Review and process violations and ACC requests.
Check on hold invoice status.
Review and addressal of all past-due action items.
Monthly Minimum
Review for knowledge and accuracy of prepared financial statements including balance sheet, income statement, delinquency report, and cash disbursements.
Monitor vendor and owner delinquency rates and collections process for entire portfolio.
Review of open violations for compliance.
Site visits of all associations (if applicable and as necessary).
Preparation for, attendance at, and administration of all Board Meetings (or as often as necessary).
Preparation of Board Meeting Packets according to client established timeframes to include agenda, previous minutes, monthly financials, and any supporting documentation for old & new business.
Review monthly financials - look for GL code errors and other discrepancies.
Attendance at all monthly management or company meetings.
Review performance of all service providers and discuss areas of opportunity with representatives, as necessary.
Quarterly Minimum
Audit SharePoint and Web Portal to ensure all records are uploaded and properly organized.
Audit Board members, maintenance items, service providers, management plan, and other information tab to ensure accuracy.
Annual Minimum
Preparation and drafting of annual operating and reserves budget for all associations.
Preparation for, attendance at, and administration of all Annual Meetings or Membership meetings.
Review and negotiation of service contracts for all associations for services such as trash service, landscaping, snow removal, pest control, utilities, or cable service, etc.
Coordinate tax returns and financial review/audit (as applicable).
Coordination of and attendance at all municipally required inspections such as fire/life safety, backflow, etc.
Review of existing reserve study or procurement of new reserve study, as necessary.
Identification and initial planning of all capital improvement projects and coordination with Board and RowCal Construction & Maintenance, Project Coordination, and Director of Management.
Requirements/Skills
5 years or more experience in HOA portfolio property management required
Associate or bachelor's degree preferred
Strong communication and interpersonal skills
Strong organizational and time management skills
Ability to work in a fast-paced environment
Proficient with Microsoft office
Able to problem solve and work independently
Must have valid driver's license and have the ability to drive around the local market on a regular basis
CMCA Preferred
Illinois State Community Association Manager License required
Pay Range
The estimated starting pay range for this role is $75,000 - $90,000 per year. This good faith estimate is based upon RowCal's typical starting pay range for this role. Actual pay range depends on many factors including each employee's qualifications and market conditions and is subject to change.
Benefits
In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.
We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners.
RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.
Community Association Manager (Portfolio Property Manager)
Assistant community manager job in Chicago, IL
We have openings for a Community Association Manager ***PLEASE do not apply if you do not currently hold a Community Association Manager's (CAM) license or Real Estate Agent/Broker's license and are not currently working towards obtaining either of them***
Property/Project Management
Oversee the management of buildings, including maintenance services and outside contractors/vendors
Contact and place service orders with maintenance staff or other vendors/contractors
Create RFPs and solicit proposals for maintenance contractors and construction projects
Visit properties periodically for general inspections and to meet vendors/contractors
Customer Service/Community Governance
Liaison with the Board of Directors and advise them from time to time
Direct contact for resident concerns/requests pertaining to building related issues and/or Association policies
Send out mass communication to residents
Ensure administrative document conformity to comply with Association policies
Maintain knowledge of all pertinent documents (Declarations, ByLaws, Rules and Regulations, vendor contracts, etc.)
Facilitate move ins/outs in accordance with Association policies (schedule, take deposits, pre/post inspections when necessary, return deposits, etc.)
Prepare and fill out condominium questionnaires, 22.1 disclosures, PAL's and other sales/refinance documents
Schedule and attend after hours Association meetings
Financial/Administration
Assist in the creation of budgets for each Association and review accounting and financial statements
Monitor contracts
Collect all assessments and enforce any late fees as outlined by the Association's governing documents
Handle all delinquent accounts promptly and place into collections if necessary
Input/maintain data into web based software; audit information.
Draft/proofread notices/memos/letters
Supervise administrative assistants. Provide guidance with task tracking, assignment and execution
Approve and pay invoices for Associations
Assistant Property Manager
Assistant community manager job in Indianapolis, IN
A Residential Management company in Downtown Indianapolis which handles accounts for HOA's, COA's and Resort Communities.
Job Description
Assistant Property Manager for HOA and COA Board of Directors.
Daily activities include assisting property managers with day to day operations: returning calls and handling resident concerns, acquiring bids for community projects, processing client invoices, monitoring community websites and performing community inspections as needed.
Qualifications
Experience is preferred, but not necessary. Must have strong customer service, communication and organizational skills, be self-motivated, organized and able to work in a fast paced work environment.
Additional Information
Salaried position
Assistant Community Manager
Assistant community manager job in Danville, IL
Reports to: Community Manager
Supervises: 0
Wage Status: Hourly/ Non-Exempt
Founded in 2007, Impact Communities is a full-service, multi-family real estate firm that delivers highly specialized Property Management Services focused primarily on Manufactured Housing. The principals of Impact Communities have over 20 years experience in the Manufactured Housing industry and are widely recognized as one of the most successful in the industry. As an affordable housing option to apartment living, Impact believes that every family deserves to have the opportunity for home ownership and to live in a supportive and safe community with their own yard. Our employees work hard each day to ensure we are making an
Impact
for those that choose to call one of our communities their home.
Job Summary:
The Assistant Community Manager is responsible for assisting the Community Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards and assures customer/tenant satisfaction. The Assistant Manager will manage the property in the absence of the Community Manager.
Job Responsibilities/ Essential Functions:
Promptly answer telephone and email inquiries with the goal of obtaining an appointment to show the community to prospective residents.
Greet Prospective residents, demonstrate the features and benefits of the community, vacant homes and amenities, explain terms of occupancy, and provide information about the local area.
Assist with the sale of homes to prospective residents and obtain a holding deposit and application for occupancy or waiting list.
Promptly follow up with prospective residents whom have not yet leased to continue the lease and or sale process.
Determine and certify the eligibility of prospective residents following governmental regulations and company procedures.
Assist the Community Manager and Sales manager with all Marketing and Sales activities including advertising promotions, marketing surveys of competitors activities.
Pursue and collect rent payments and accurately record remittance.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Prepare, submit and maintain accurate record reports, and documents.
Ensure confidentiality of all data in the resident files (i.e. income, credit reports, assets, etc.)
Provide information and reports in coordination with other departments as needed.
Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
Process move in and move out documents.
Other duties as required or assigned.
Education and Experience:
High school diploma or equivalent or a combination of education, training or experience.
Property Management experience preferred.
Ability to be detail oriented and well organized.
Must have and maintain a valid Driver s License in the state of residence.
Must be able to communicate effectively both verbally and in writing.
Ability to work evenings and weekends if necessary.
Presents as a neat, clean and professional demeanor always throughout the workday and whenever present in the community.
Able to comply with expectations as demonstrated in the Employee Handbook.
Must successfully pass background check.
Special Requirements
Subject to a criminal background check prior to employment.
Working Conditions:
Works primarily indoors in a clean, well-lighted, temperature- controlled environment with little or no exposure to chemicals. May be exposed to communicable disease through contact with the public at large. Some working outside in all kinds of weather to inspect the community, show homes, and deliver notices to residents.
Physical Requirements:
Persons in this position must be able to sit for extensive periods, walk intermittently, bend, stoop and or climbs stairs occasionally during the day. Persons in this position must possess normal hearing and vision to disseminate information with or without an aide as well as perform the essential functions of the job with or without reasonable accommodations.
Your employment at Impact MHC Management, LLC will be at-will, meaning that either you or Impact MHC Management, LLC can end that relationship at any time, with or without cause or notice. If your employment is terminated, you will promptly return all petty cash, credit card, records, equipment, documents, etc., involved in running the district. While managing the district, you will agree to obey all federal and state laws and abide by the Company policies.
Impact MHC Management, LLC is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, or physical or mental disability. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).
Regional Property Manager - Multifamily
Assistant community manager job in Chicago, IL
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
Hines is continuing to grow our luxury multifamily portfolio and is looking to add experienced Regional Property Managers in Denver, Chicago, Washington DC, Baltimore, and San Francisco.
As a Regional Property Manager with Hines, you will be responsible for supporting and executing company strategies related to property management operations by directing the Managers across your assigned portfolio of multifamily properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:
Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio
Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives
Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices
Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth
Lead and support property due diligence efforts including but not limited to audits, financial performance reviews, and physical inspections, ensuring accurate evaluation or acquisition or disposition opportunities
Provide recommendations and operational insights that inform underwriting assumptions and transition planning
Participation in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators
Collaborate with owners, investors, and management partners to resolve escalated issues and implement best practices across the portfolio
Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members
Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs)
Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information
Qualifications
Minimum Requirements:
High school diploma or GED from an accredited institution required
Bachelor's degree preferred
Five or more years supervisory experience in residential operations and two or more years of portfolio management
Experience with third-party management strongly preferred
Experience in Due Diligence, RFP analysis and presentations is preferred
Experience with overseeing lease up properties is a strongly preferred
Industry certifications (e.g., CPM, CAPS, CAM, etc.) preferred
Demonstrates leadership and management skills
Ability to work in a team-oriented environment
Possesses professional written and verbal communications skills
Demonstrates strong attention to detail
Working indoors 95% and outdoors 5% of time
Frequent travel required
Compensation
San Francisco - $165,000 - $ 204,000 + 20% bonus potential (depending on experience)
Washington, DC - $150,000 - $185,000 + 20% bonus potential (depending on experience)
Chicago - $145,000 - $177,000 + 20% bonus potential (depending on experience)
Denver & Baltimore - $135,000 - $167,000 + 20% bonus potential (depending on experience)
Benefits Information: *******************************************
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyAssistant Property Manager
Assistant community manager job in Chicago, IL
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of the Assistant Property Manager are as follows:
* Assist with accepting move out notices, service requests and resident transfers.
* Responsible for implementing lease renewal and resident retention programs.
* Manage resident relations issues, which includes taking resident phone calls, requests and concerns.
* Analyze weekly leasing reports and forecast occupancy trends.
* Assist with developing and tracking marketing strategies, including advertising, promotions and publications.
* Manage rent collections, late notices and posting rent.
* Review and inspect vacancies, make-ready apartments and models.
* Inspect the property for community policy violations, needed repairs and overall landscaping.
* Additional duties as assigned.
Qualifications
The qualifications for an Assistant Property Manager are as follows:
* A minimum of 1 year of related leasing or property management experience.
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent interpersonal communication skills, including the ability to motivate and lead a team.
* Proficiency in Microsoft Office (Word, Excel).
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license.
Benefits
Typical base compensation range depending on experience: $22 to $24 per hour USD
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Auto-ApplyRegional Property Manager
Assistant community manager job in Chicago, IL
Clear Investment Group is a boutique real estate investment firm in Chicago specializing in rehabilitating and stabilizing distressed multi-family assets. We are based in Chicago, with portfolios across the Midwest, South, and Northeast. With a focus on acquiring distressed properties, we aim to improve communities by investing in local real estate. Our companies Core Values are:
Get it Done 2. Ride the Wave 3. Add Value 4. Exhibit Passion
Job Title: Regional Property Manager
Department: Asset Management
Reports to: Director of Asset Management
Job Type: 50% in office (based in Chicago Loop); 50% Travel (could vary depending on projects/needs)
Compensation and Benefits
Base Salary: $120,000-$150,000 commensurate with experience
Eligible for year-end and performance bonuses
Access to 401k
Health & dental insurance
Generous PTO policy
Overview:
We are seeking a Regional Property Manager interested in working for a growing and dynamic firm. This position oversees the firm's sub portfolios, leads on-site staff, and develops operational systems that promote each property toward stabilization.
The ideal candidate is initiative-taking and drives projects through to completion. The ability to work in a fast-paced, high-stress environment is key, but so is a sense of camaraderie: our team values working collaboratively. We are looking for candidates who possess the qualities of an Ideal Team Player. We want someone who is Humble, Hungry, and Smart.
Humble - someone with experience who can learn and grow
Hungry - someone who wants drive results, create new standards and who constantly wants to improve
Smart - someone who is people and business smart and able to collaborate well with a diverse team of people
About you:
Seasoned (10+ years) property manager with experience in stabilizing distressed assets (Class C); experience taking over unstabilized portfolios and/or receiverships is a must
Significant leadership and management experience (5+ years) with a proven ability to recruit, train, and supervise talented property teams
Proven ability to read and analyze property-level financial statements, including P&L statements and budget variances; can implement specific initiatives that improve property NOI
Strong operational mind: ability to create, implement, and maintain processes for all facets of property management: collections, leasing, maintenance, and property reporting
Excellent communicator; able to professionally
and
compassionately work with colleagues, direct reports, vendors, and residents
Proficient in Microsoft Office products, including Excel, Word, and Outlook
Familiarity with Yardi Voyager and RentCafe a major plus
Ability to lift 50+lbs and walk-up multiple flights of stairs
Core Responsibilities:
Included but not limited to:
Property Management
Oversee the daily operations for a handful of multifamily portfolios, 300-1200 units each
Monitor property performance and implement strategies to maximize occupancy and revenue.
Develop, implement, and maintain processes for all facets of portfolio management: collections, leasing, maintenance, budgeting, and property reporting
Coordinate with rental assistance programs: both Section 8 and other state funded programs
Oversee capital improvement projects, including bidding process, coordinating with on-site staff and current residents, timeline and project management, and reporting to company leadership
Lead the quoting and binding process for property-level insurance coverage
Property Assessment:
Conduct thorough assessments of distressed properties to identify issues and necessary repairs.
Develop strategies for property improvement and stabilization.
Staff Management:
Hire, train, and manage all on-site, property staff: property managers, leasing agents, and maintenance crew members
Conduct performance evaluations and provide ongoing feedback.
Foster a positive and productive work environment.
Maintenance and Repairs:
Coordinate maintenance and repair activities to ensure properties meet quality standards.
Supervise contractors and maintenance staff to complete necessary tasks.
Implement preventive maintenance programs to reduce future issues.
Communication:
Maintain effective communication with property owners, stakeholders, and other relevant parties.
Serve as a liaison between property management and other departments within the organization.
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Assistant Property Manager
Assistant community manager job in Champaign, IL
MultiVersity Housing Partners (MVPM, LLC) is looking for a Full Time Assistant Property Manager in Champaign IL to join its growing team.
Are you looking to join a dynamic team that is going to change the way that Property Acquisition and Management is performed in the Multifamily industry? Do you have an entrepreneurial spirit and passion for the industry? If so, we have an opportunity for you.
We are seeking to add an innovative and driven individual that wants to get involved and grow with us. This opportunity is to oversee a new acquisition overseeing two small properties in Champaign IL (one student and one conventional). The property will undergo renovations and be positioned as a high profile luxury apartment community in a desirable location.
Essential Job Functions
Major responsibilities consist of:
1) Tenant Experience
Handle escalated customer complaints.
Implement tenant retention programs.
Oversee the development of community and a sense of belonging.
2) Accurate Reporting, Accounts Payable and Receivable
Create monthly variance and executive summary reports.
Project quarterly income and expenses
Code and input invoices
Oversee the posting of rent.
Oversee daily bank deposits.
Oversee all collection procedures, beginning with the filing of applicable summons; serve as a liaison for collection agency inquiries.
Oversee late notices and eviction notices procedures.
Oversee the compilation of weekly reports.
Oversee utilities overage charge-backs.
Negotiate contracts.
Review vendor contracts
Reduce expenses as applicable.
3) Leasing and Marketing
Maintain positive resident relations through outstanding service.
Oversee and execute the company reputation management platform for the property.
Develop the leasing and marketing plan to include marketing budget, leasing tiers, and strategies.
Conduct phone, online, and in person sales with prospective residents and renewals
Develop, plan, budget & execute all leasing events & activities. This includes creating monthly calendars and schedules for the leasing and marketing staff.
“Shop” competitor's properties
Compile and submit weekly and daily reports; Compile and submit accurate and up to date market survey.
Analyze all market data and create comprehensive sales plans and strategies that set the property to a competitive advantage over the competition.
Head up the social media, presence, and marketing outreach for the property. Follow all companywide social media requirements and standards.
Lead tours, process, and close leases, maintain accurate lease files and conduct audits.
Hire, train, develop and evaluate any leasing and/or marketing team members.
Oversee the properties business to business outreach.
Oversee all leasing follow up- telephone, online and in person leads.
Track and analyze traffic on a daily, weekly, and monthly basis. Suggest adjustments based on results.
Help create and implement the properties resident retention plan.
4 4.) Personnel Management
Hiring Staff
Secure staffing approvals
Follow the Recruiting SOP (review resumes, interview candidates) and make hiring decisions.
Manage Staff
Motivate staff.
Delegate tasks
Coach and mentor staff
Offer and/or provide training.
Develop skill acquisition goals.
Address employee relations and performance issues
Schedule or delegate staff schedules and transitions
Paperwork
Complete and forward new hire paperwork and HR forms (and other documents) in a timely manner
Enter Payroll data in accordance with the prescribed deadline.
Follow all HR SOPs (i.e., terminations, new hires, etc.)
Conduct weekly staff meetings.
Conduct “huddles” with management personnel each morning
5) Physical Plant
Ensure property inspection occurs daily.
Correct and/or ensure deficiencies are addressed.
Audit property for safety and appearance standards
Oversee quarterly apartment inspections.
Ensure damages are charged-back to the resident.
Report to Regional Manager any safety issues or concerns
Authorize expenditures.
Maintain files and licenses.
Help ensure compliance with code and regulations.
MINIMUM AND PREFERRED QUALIFICATIONS
-EDUCATION
Minimum:
High school diploma or equivalent
Preferred:
Bachelor's degree in business or related field
-EXPERIENCE
Minimum:
One (1) year prior Property Management experience (at the Assistant level or higher) to include basic accounting experience.
Proven successes with lease-up communities, where applicable.
Preferred:
More than one (1) year prior Property Management experience (at the Assistant level or higher), to include basic accounting experience.
Industry Experience Required:
Property Management experience
-SKILLS AND ABILITIES
Minimum:
Proficient in Google G Suite, basic property management software programs, and spreadsheet creation
Ability to lead and motivate staff; Strong people management and delegation skills
Data entry competencies
Sales driven.
Ability to be persuasive.
Negotiation skills
Marketing skills and an understanding of marketing techniques
Excellent customer service skills and ability to resolve escalated customer concerns.
Ability to use diplomacy.
Ability to be persistent and collect funds.
Demonstrated financial skills (working with budgets, projecting revenue, accounts payable, accounts receivable, billing, and understanding of reports (such as income statements)
Math skills including working with decimals, multiplication, fractions, and division.
Accounting skills and an understanding of debits and credits
Detail oriented
Analytical skills
Focused, energetic, and enthusiastic; Ability to thrive in a fluid, demanding, and fast growth culture.
Ability to read general correspondence in the English language.
Strong verbal and written communication skills (as appropriate to the role) in the English language; Ability to communicate effectively with management, co-workers, and property management staff.
Excellent time management skills
Ability to prioritize, control, and follow through on job responsibilities.
Ability to work under deadline pressure and meet multiple deadlines.
Strong organizational skills
Ability to work with confidential information.
Understanding of Fair Housing
Understanding of maintenance issues
Understanding of compliance issues (i.e., building codes, licenses etc.)
Ability to respond to emergency situations.
Ability to build a community, becoming involved in local organizations, schools etc.
Preferred:
- CERTIFICATIONS
Minimum:
Valid Driver's License
Preferred:
Valid state-specific Real Estate License, CAM designation, or CPM designation.
TRAVEL REQUIREMENTS
Occasional overnight travel
PHYSICAL REQUIREMENTS
Ability to sit for long periods of time.
Ability to use hands and fingers.
Ability to speak, see, and hear.
Ability to think, concentrate, and communicate.
Ability to reach, bend, stoop, push, and pull.
Ability to lift up to 10 pounds.
Ability to walk and climb stairs.
WORK ENVIRONMENT
(List standard conditions and any applicable hazards.)
The work is conducted in a temperature-controlled office environment with moderate noise levels. However, off site activities may be required.
This job description is not inclusive and may change with or without notice.
Computer and Software Skills
· Microsoft Office
· Excel skills
· Adobe
· Publisher
· Google Apps
· One Site Accounting
· Realpage, Appfolio, Entrata
· Advanced social media Knowledge
MultiVersity Housing Partners offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
EOE (MultiVersity Housing Partners is an Equal Opportunity Employer)
Assistant Property Manager - Hubbard Gardens
Assistant community manager job in Indianapolis, IN
The Millennia Companies seeking an Assistant Property Manager who has knowledge of residential housing and housing programs. The Assistant Property Manager reports to the Community Manager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. The Assistant Property Manager should maintain property rentals by advertising and filling vacancies, negotiating, and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about housing. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties.
Essential Functions and Responsibilities
Interviews and screens prospective residents for occupancy.
Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.
Processes and monitors work orders.
Processes and submits invoices for payment.
Rent collection, receipting, prepares deposits using Onesite property management software.
Submits required reports and maintains records according to company policy.
Responsible for in-house monthly file audits.
Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.
Organizes and files all relevant reports, leases, and paperwork.
Accepts service requests from residents and routes to maintenance for prompt processing.
Ensure the completion of all recertification paperwork within its required deadline.
Ensures property's filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.
Maintains a positive customer relations attitude.
Physically inspects units and Community
Knowledge of state and local landlord/tenant laws and applicable building codes
Excellent communication skills in both verbal and written
Must have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus.
Must be thorough, reliable, responsible, honest, organized, flexible and service-oriented
Must be knowledgeable of all phases of leasing and resident retention.
Secure lease renewals and recertifications each month.
Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.
Creates innovative marketing ideas for marketing the Community and improving resident satisfaction.
Remains current on and compliant with the policies and laws affecting the marketing and leasing community.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High school diploma/GED required or
2+ years' experience in residential leasing or property management.
Excellent communication and time management skills.
Experience with Microsoft Office (Word, Excel, and PowerPoint).
Marketing, sales, or customer service experience required.
Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).
Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Asst. Property Mgr
Assistant community manager job in Danville, IL
The Assistant Property Manager provides clerical support for the administration of the property, including answering telephones, greeting tenants and visitors, typing, filing and preparation of reports. This position reports the Property Manager of the property.
ESSENTIAL FUNCTIONS
Duties may include, but are not limited to assisting the Property Manager in the following areas:
Recommends and carries through the eviction process when necessary and approved by the main office.
Collects and records rent and follow‑up on delinquencies.
Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.
Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.
Coordination of tenant move‑ins and move‑outs in a timely manner.
Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.
Handles tenant complaints and following up in a timely manner.
Responsible for all clerical duties associated with this position.
QUALIFICATIONS: SKILLS & ABILITIES
High School graduate or equivalent
Two years working in an administrative position
Project-based Section 8 or tax credit experience
Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software required
Ability to accept responsibility and account for his/her action
Trait of being dependable and trustworthy
Ability to utilize available time to organize and complete work within given deadlines
Ability to work at a sustained pace and produce quality work
PHYSICAL ABILITIES
Lift/Carry, Push/Pull
Stand 12 lbs. or less (F)
Walk 11-20 lbs. (F)
Sit 21-50 lbs. (O) 26-40 lbs. (O)
Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N)
Reach Outward/Above Shoulder (F) over 100 lbs.(N)
Climb (N/A)
Crawl (O) up to 33% of time
Squat/Kneel (F) up to 66% of time
Bend (C) more than 66% of time
Auto-ApplyMulti-Site Property Manager
Assistant community manager job in Chicago, IL
Job Description
Multi-Site Property Manager
At Marquette, we believe in creating communities where people thrive. Our commitment to excellence, innovation, and integrity drives everything we do, from delivering exceptional resident experiences to empowering our teams. Guided by our Core Values, we foster a culture of collaboration, growth, and purpose. As a leader in property management, Marquette offers a dynamic environment where your contributions make a meaningful impact.
What We're Looking For
Marquette is seeking an IL - Multi-Site Property Manager to lead, mentor, and develop multiple property teams into a cohesive and high-performing portfolio. The ideal candidate is a strategic thinker and hands-on leader who thrives in a fast-paced environment and is passionate about delivering extraordinary customer service, enhancing asset value, and achieving above-market financial returns. This role requires a strong ability to align on-site operations with company objectives and act as a trusted partner to ownership and corporate leadership.
The Multi-Site Property Manager will be accountable for two or more properties simultaneously, with the following responsibilities applying across all assigned communities.
Typical Accountabilities
Leadership & Team Development
Lead, mentor, and coach teams to foster growth and succession planning.
Conduct portfolio-level staff meetings and promote cross-site collaboration.
Oversee hiring, staffing structures, and performance management across multiple sites.
Financial & Operational Oversight
Manage financial performance including budgeting, NOI optimization, expense control, and forecasting.
Deliver monthly and quarterly financial/operational reports to ownership and leadership.
Monitor occupancy, leasing, and renewal performance across the portfolio.
Lead strategic portfolio planning and performance benchmarking.
Owner & Corporate Relations
Handle all owner-required reporting and participate in regular calls.
Act as liaison between on-site teams, ownership, and corporate leadership.
Collaborate with corporate departments (HR, Marketing, Accounting, Facilities, IT) to support site operations.
Site Operations & Resident Experience
Conduct regular property visits to assess performance, resident experience, and operational consistency.
Ensure systems compliance, standardization, and operational efficiency across all sites.
Maintain curb appeal, maintenance standards, and brand consistency.
Capital & Project Management
Oversee capital planning, project execution, and ROI tracking.
Marketing & Growth
Support marketing initiatives and rent growth strategies across the portfolio.
Innovation & Strategy
Champion innovation and process improvement to optimize results.
Develop and monitor portfolio-level KPIs and strategic initiatives.
Engagement & Representation
Attend regional Property Manager meetings.
Participate in Leadership Community events.
Qualifications
Proven experience managing multiple residential properties.
Strong leadership and team development skills.
Excellent financial acumen and reporting capabilities.
Exceptional communication and organizational skills.
Proficiency in property management systems and Microsoft Office Suite.
What's in it for you?
Competitive Compensation: We offer a competitive salary package that reflects your experience and expertise. Compensation Range ($120,000 - $125,000), plus bonus eligibility.
Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, 401(k) with company match, and paid time off.
Professional Growth: We support your professional development through continuous learning opportunities, training programs, and career advancement.
Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and respected.
Impactful Work: You will have the opportunity to make a significant impact on our company's success and contribute to our mission of delivering exceptional living spaces and unparalleled customer service.
Come join Marquette's environment of excitement, personal fulfillment, and unique culture! Text MULTISITE at ************ to make your MARQ with Marquette.
We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.
We want employees that will work WITH US, NOT FOR US.
Leasing Agent - Assistant Property Manager
Assistant community manager job in Rantoul, IL
Job DescriptionWe are looking for a hard working leasing agent or assistant property manager to efficiently work with our property manager to manage the daily operations of an apartment complex consisting of 340 units which would include, advertising vacant units and handling resident relations. The responsibilities include greeting customers, answering phones, marketing, showing apartments, coordinating maintenance work, and assisting the property manager on a daily basis.
Leasing Agent/ Assistant Property Manager Responsibilities:
Attracting new residents through advertising, property viewings, and encouraging referrals.
Interviewing residents and processing applications.
Setting rental rates, negotiating and enforcing lease agreements.
Assisting with addressing resident complaints and inspecting vacated units.
Assisting with collecting rent and dealing with late payments.
Assisting with maintaining records of income, expenses, signed leases, complaints, maintenance, etc.
Leasing Agent/ Assistant Property Manager Requirements:
High School diploma/GED
Experience as a leasing agent or property manager or in a similar role.
Working knowledge of property regulations.
Proficiency in Microsoft Office and property management software.
Understanding of marketing and accounting principles.
Strong organizational and time management skills.
Excellent communication and negotiation skills.
Good customer service skills
Benefits Include:
Accrued PTO available after 90 day probationary period
Paid holidays after 90 day probationary period
401K
Group insurance available
Regional Property Manager
Assistant community manager job in Chicago, IL
Job DescriptionDescription:
Reports To: VP of Property Management
At Peak, we believe that when people thrive, communities thrive-so we invest in our team with career mobility through ongoing training and education. As we continue our growth story, we are looking for talented industry leaders to come shape our next chapter, those who strive to build talent, put the customer first, and partner with our clients. If you're ready to grow, lead, and elevate performance across a portfolio, this is the right next step.
Position Summary
The Regional Manager is a strategic operator and people-first leader responsible for the financial and operational success of a multifamily portfolio. This role requires a highly engaged, hands-on leader who elevates team performance, maximizes asset health, strengthens client relationships, and ensures flawless execution of business strategies. The RM drives outcomes-financial, operational, experiential-and ensures every community in the portfolio reflects Peaks standards of excellence.
Key Responsibilities
People Leadership & Talent Development
Lead hiring for all site-level roles, ensuring candidates meet Peak standards and align with community needs.
Conduct ongoing team development through weekly check-ins, structured coaching, performance reviews, and accountability frameworks.
Collaborate with HR to address personnel matters, reinforce compliance, support corrective action, and build high-performing teams.
Deliver onboarding, ongoing training, and mentorship so site teams have the skills, confidence, and clarity to execute at a high level.
Create a culture of ownership, communication, and continuous improvement at every property.
Client Relationship Management
Serve as the primary point of contact for clients, strengthening trust through proactive communication, data-backed reporting, and professional responsiveness.
Lead scheduled client calls, prepare follow-up documentation, and handle unscheduled inquiries during business hours with urgency and precision.
Present portfolio performance clearly and strategically, including financial outcomes, operational priorities, and forward-looking recommendations.
Portfolio Operations & Site Engagement
Conduct weekly site visits to assess performance, coach on-site teams, and ensure alignment with operational standards.
Complete physical property inspections, including tour paths, models, vacant units, assets, and maintenance operations.
Perform preventative maintenance inspections and hold teams accountable for executing property improvement plans.
Ensure consistent compliance with Peak policies in procurement, financial controls, reporting, and vendor management.
Financial Management & Business Planning
Lead execution of community business plans-including weekly, monthly, and quarterly strategies tied to NOI, occupancy, expense management, and capital planning.
Analyze financial reporting with precision, approve expenses, assess variances, and recommend corrective action where needed.
Review and approve purchase orders and invoices, ensuring accuracy, coding integrity, and alignment with budget expectations.
Partner with teams to ensure disciplined expense management, structured forecasting, and proactive revenue strategies.
Translate operational performance into ownership-quality insights.
Resident Experience & Vendor Oversight
Oversee resident communication escalation and ensure timely, solutions-focused responses.
Hold teams accountable for delivering exceptional service, hospitality-level communication, and consistent follow-through.
Manage high-impact vendor relationships, negotiate contracts, evaluate performance, and ensure operational efficiency and cost control.
Marketing & Brand Execution
Evaluate property marketing strategies, digital presence, advertising channels, and website accuracy.
Ensure each community maintains Peaks brand standards and delivers a compelling, consistent resident value proposition.
Education & Experience Requirements
Bachelor's degree preferred; relevant experience may substitute.
Minimum four years in multifamily property management, including at least two years as a Community Manager.
Proven experience in third-party management, client reporting, and operational leadership.
Strong knowledge of market dynamics, performance levers, and industry trends.
Financial fluency in budgeting, reporting, forecasting, and variance analysis.
High proficiency in Microsoft Office, Yardi, and revenue management platforms (LRO, AIRM, Yieldstar).
Exceptional written and verbal communication skills, with an ability to present data and strategic recommendations confidently.
Strong problem-solving and decision-making abilities with a bias toward strategic action and ownership thinking.
Demonstrated ability to lead, inspire, and grow teams while ensuring accountability.
Skilled in vendor management, contract negotiation, and operational optimization.
Physical Requirements
Ability to sit or stand for extended periods.
Ability to view computer screens, read documents, and analyze data.
Ability to hear and communicate clearly in person and via phone or digital devices.
Ability to lift up to 15 pounds occasionally.
Ability to operate computers, keyboards, and standard office equipment.
Work Environment
Hybrid work model requiring in-office presence four days per week at a regional or corporate office.
Open office environment with typical levels of noise, activity, and visual distractions.
Requirements:
Part- Time Community Manager - Graceview Apartments
Assistant community manager job in Lemont, IL
Requirements
Join Our Team as a Part-Time Community Manager!
Are you a passionate, creative, and organized individual with a knack for building vibrant communities? We're looking for a dynamic Community Manager to join our team full-time and help us foster engagement and connection within our growing community.
What You'll Do:
Engage & Inspire: Cultivate a positive and active community through engaging content, events, and interactions.
Strategize & Implement: Develop and execute community strategies that drive growth and participation.
Collaborate & Lead: Work closely with cross-functional teams to enhance community experiences and feedback.
Monitor & Report: Track community metrics and provide insights to continuously improve our approach.
What We're Looking For:
Passion for Community Building: You have a genuine interest in creating meaningful connections and fostering an inclusive environment.
Strong Communication Skills: Your ability to connect with people and convey messages effectively sets you apart.
Organizational Excellence: You thrive in managing multiple projects and details with a proactive attitude.
Experience in Community Management: Previous experience in a similar role or field is highly desirable.
Work Hours & Benefits:
Hours: Monday to Friday, 9AM - 2 PM with flexibility. (25 hours per week)
Benefits: We offer holidays off.
Compensation: Up to $25 per hour, BOE, with bonus incentives.
Why Join Us?
Impactful Role: Play a key part in shaping our community and making a difference.
Innovative Environment: Work in a dynamic and supportive team where your ideas are valued.
Growth Opportunities: Benefit from professional development and career advancement.
Do you have a limitation that may require assistance in completing application paperwork?
If your answer is yes, please contact us so we can support you through the process:
Email: ******************
Phone: ************
At Hayes Gibson, we are committed to providing an accessible and inclusive application experience for all candidates.
If you're ready to take on a role that's as rewarding as it is exciting, we want to hear from you! Apply now to become a cornerstone of our community and help us grow and thrive together.
Apply Today and Start Your New Adventure!
Easy ApplyPart- Time Community Manager - Graceview Apartments
Assistant community manager job in Lemont, IL
Principal Objectives of the Community Manager
Property Management: The Community Manager (CM) leads and supervises property operations, financial activities, regulatory compliance, and guides interactions with all stakeholders - residents, HGPS corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers on the property. The CM possesses a passion for customer service that inspires associates and vendors to deliver the highest quality product, comprehensive services, respect, and hospitality HGPS customers expect.
Client Service: The CM is responsible for ensuring the delivery of excellent client service.
Requirements
Join Our Team as a Part-Time Community Manager!
Are you a passionate, creative, and organized individual with a knack for building vibrant communities? We're looking for a dynamic Community Manager to join our team full-time and help us foster engagement and connection within our growing community.
What You'll Do:
Engage & Inspire: Cultivate a positive and active community through engaging content, events, and interactions.
Strategize & Implement: Develop and execute community strategies that drive growth and participation.
Collaborate & Lead: Work closely with cross-functional teams to enhance community experiences and feedback.
Monitor & Report: Track community metrics and provide insights to continuously improve our approach.
What We're Looking For:
Passion for Community Building: You have a genuine interest in creating meaningful connections and fostering an inclusive environment.
Strong Communication Skills: Your ability to connect with people and convey messages effectively sets you apart.
Organizational Excellence: You thrive in managing multiple projects and details with a proactive attitude.
Experience in Community Management: Previous experience in a similar role or field is highly desirable.
Work Hours & Benefits:
Hours: Monday to Friday, 9AM - 2 PM with flexibility. (25 hours per week)
Benefits: We offer holidays off.
Compensation: Up to $25 per hour, BOE, with bonus incentives.
Why Join Us?
Impactful Role: Play a key part in shaping our community and making a difference.
Innovative Environment: Work in a dynamic and supportive team where your ideas are valued.
Growth Opportunities: Benefit from professional development and career advancement.
Do you have a limitation that may require assistance in completing application paperwork?
If your answer is yes, please contact us so we can support you through the process:
Email: ******************
Phone: ************
At Hayes Gibson, we are committed to providing an accessible and inclusive application experience for all candidates.
If you're ready to take on a role that's as rewarding as it is exciting, we want to hear from you! Apply now to become a cornerstone of our community and help us grow and thrive together.
Apply Today and Start Your New Adventure!
Easy Apply