Community Manager
Assistant community manager job in Allendale, MI
POSITION: Community Manager (Full-Time, Exempt) COMPENSATION: Biweekly, plus Benefits and Bonus eligibility As a Community Manager you are primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by effectively directing and coordinating the community's overall operational activities.
RESPONSIBILITIES (Including but not limited to):
* Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
* Strive for improvements in community performance to meet or exceed annual financial and operational goals.
* Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
* Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
* Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
* Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
* Coordinate collection and documentation of all revenues following lease obligations of residents.
* Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
* Successfully lead on-site maintenance technicians, office staff and leasing team members.
* Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
* Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.
QUALIFICATIONS
* Four (4) years' experience in property management. Must have a strong working knowledge of leasing, marketing, construction, residential law and resident relations.
* Working knowledge of property management software; Yardi is preferred.
* Working knowledge of Microsoft Office Word, Excel, and the Google platform.
* Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
* Ability to note deviations from financial plan, determine causes and to provide recommendations to the company on required action plans.
* Strong written and verbal communications skills.
* Ability to understand and carry out industry specific written and oral direction. Positive, innovative approach to problem solving.
* Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
* Ability to work independently as a project leader and team member. Ability to relate well with others even while working at a distance or remotely.
* Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow through.
* Excellent time management and general organization skills.
* Neat, professional appearance.
* Strong client relations skills and previous supervisory experience is required.
* Ability to embody the Cardinal Culture and Cardinal's Core Values every day.
CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:
* Property Manager
* Property Management
* Community Manager
* Onsite Property Manager
* Apartment Manager
* Real Estate
* Manager
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.
Community Manager- Edgeview Village & Shaw Lane- Newaygo, MI
Assistant community manager job in Newaygo, MI
KMG Prestige is seeking a Community Manager in Newaygo, MI at Edgeview Village & Shaw Lane who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal candidate will strive to create happy residents through providing superior customer service and maintaining a positive attitude. Community Managers are responsible for overseeing the daily operations of the apartment community, handling resident concerns, rent collection, marketing the community, and leading the site staff.
What we are looking for:
Property management experience
Demonstrated leadership abilities
Budgeting experience
Customer service mindset
Working knowledge of Microsoft Word and Excel
Ability to obtain Real Estate Salesperson License (paid for by the company)
What we offer:
Medical
Dental
Vision
Telemedicine
401k (with employer match)
Flexible Spending Account
Paid Time Off
Parental Leave
Tuition Reimbursement
Life & Disability Insurance
Pet Insurance
Employee Referral Program
Employee Assistance Program
Annual Merit Reviews
Why KMG Prestige?
KMG Prestige is a premier property management company whose mission statement
“Do the Right Thing”
isn't just words - it's who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices.
If you are excited to join a team that is striving to become the
best, most respected property management company in the industry
, apply today!
KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.
Assistant Community Manager
Assistant community manager job in Holland, MI
We are presently seeking an experienced Assistant Community Manager for our residential manufactured home community located in Holland, MI, who will perform administrative duties under the supervision of a Community Manager.
As a successful Assistant Community Manager, you will:
Greet all customers with a polite, professional demeanor.
Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
Develop and maintain community relationships.
Use Microsoft Office to produce and present documents.
Assist the Community Manager in entering data into the management software program.
Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
Maintain all community office files according to company policy, including state and local requirements.
Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
Ensure residents' privacy and property preservation.
Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
Perform other duties as assigned
Minimum Requirements
A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
Available to work weekends required
High School Diploma or GED required
Excellent customer service skills.
Detail-oriented and with strong analytical and organizational skills.
Ability to multitask and be a team player in a fast-paced environment.
Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
Ability to lift up to 25 pounds.
Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401K with company match
Community Manager
Assistant community manager job in Holland, MI
Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
As a Community Manager, you will maintain a best-in-class, customer-centric, culture while delivering an exceptional employee experience. Your responsibilities will include but are not limited to, achieving operational excellence by managing net operating income, occupancy, collections, and home sales. The time allocation mentioned below may vary depending on the community's needs. Annual or semi-annual travel may be required for this role. Responsibilities
Team Management and Leadership (~30% of time)
Cultivate employee satisfaction within your community
Ensure the community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections, and home sales
Consistently execute Havenpark's standard operating procedures and policies to achieve full operational excellence
Demonstrate Havenpark's core values through interactions with staff and residents
Communicate with team members at all levels (i.e., maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
Ensure the community complies with federal and state laws, as well as Fair Housing Standards
Resident Relations and Retention (~25% of time)
Cultivate resident satisfaction within your community
Address resident issues with urgency and care
Execute successful touch points throughout the resident's journey to ensure a happy resident base that will renew year over year
Maintain resident ledgers and generate monthly bills
Ensure all work orders are completed within 48 hours of receipt 25%
Sales and Leasing (~25% of time)
Lead community marketing efforts to attract potential residents
Maintain a healthy sales pipeline and hold the team accountable for maintaining pipeline conversion metrics
Maintain occupancy goals of rental homes and oversee the sale of on-site homes
Net-Operating Income (NOI) Management (~10% of time)
Track and maintain a positive NOI for your community
Ensure successful expense management through close oversight of vendors, suppliers, and employees
Collections (~5% of time)
Ensure all rent is billed accurately and collected on-time
Complete all legal action and notices required in compliance with State and Fair Housing Standards
Curb Appeal (~5% of time)
Ensure community equipment and amenities meet safety regulations
Provide a safe and beautiful place for residents to call home by ensuring resident's homesites and common areas are kept to Havenpark's standards
Provide input into community capital plans and ensure all capital projects are completed on time, within scope and budget, and according to Havenpark policies
Qualifications
Education: You have a high school diploma or GED. Associate degree preferred but not required
Experience: You have 3+ years' of experience in multi-family home property management. Manufactured home experience is a plus
Physical Demands: You can spend long hours sitting while using office equipment, such as computers. This position will also require walking within the community and lifting materials and supplies from time to time
Skills: You have strong organizational skills and attention to detail. You are able to think critically and are a problem solver. In addition, you have excellent written and verbal communication skills
Additional Requirements: You are able to pass a criminal background check, have a valid driver's license, and a good driving record
$50,000 - $82,000 a year
Total earnings are composed of: $50,000 - $63,000 base salary$4,500 quarterly bonus potential$1,000 quarterly community certification potential
We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all infinite opportunities to learn, develop and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.
It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.
Auto-ApplyAffordable Assistant Community Manager
Assistant community manager job in Cedar Springs, MI
Job Description
reports to the Property Manager and interfaces with the
has no direct reports. Intrepid Professional Group is committed
to an employee-orientated, high-performance culture that emphasizes empowerment,
quality, continuous improvement, and the recruitment and ongoing development of a
superior workforce. Affordable housing experience is preferred.
Residential Assistant Property Manager
Assistant community manager job in Grand Rapids, MI
Assistant Property Manager Position Classification: Full-Time Regular About This Opportunity Rockford is looking for a motivated and enthusiastic Assistant Property Manager to oversee assigned residential properties and assist Rockford Property Managers with various tasks. You will work side-by-side with the Property Managers to maximize income while providing excellent customer service. While helping to lead the staff to meet the needs of future and current tenants, you will be expected to collect A/R, help the Property Managers with financial reporting, and assist with general day-to-day operations. This position optimizes strong interpersonal and organizational skills while working within a collaborative and fun team. This position reports directly to the Property Manager.
Key Responsibilities
* Foster an environment of diversity, equity, and inclusion.
* Advertising vacancies, showing properties, and developing positive relationships with prospective and current tenants
* Oversee property maintenance and repairs, obtain bids from vendors, coordinate and evaluate vendor work
* Ability to fill in for the Property Manager as needed
* Prepares reports by collecting, analyzing, and summarizing data and trends
* Maintain accurate information across all ILS and marketing avenues
* Organize current and future resident files
* Assist with purchases for property needs
* Maintain tenant work order system in conjunction with PM
* Work closely with maintenance to complete unit turns and work orders efficiently and to a high standard
* Assist in coordinating leasing of vacant commercial spaces
* Coordinate with PM to maintain exceptional curb appeal through routine property walks
* Work directly with CEE team to execute monthly resident events
* Maintain above average market knowledge of competitors to adjust your property's financial needs in accordance with above average market performance and annual budget
* Process renewals based on annual budget
* Maintain a positive, productive relationship with residents, vendors, and team members
* Address and resolve residents' questions, concerns, and complaints in a timely manner
* Provide support to any additional team members for tasks required for the success of properties assigned
* Perform monthly A/R collections
* Follow up on emergency calls and after-hours calls with residents
* Responsible for the lease up of new assets and or maintain occupancy for stabilized buildings by working closely with all leasing staff assigned to property
* Accomplish financial objectives by collecting rents, processing invoices, aid in preparing an annual budget, scheduling expenditures, and initiating corrective action alongside PM
* Preform other duties as assigned.
Property Manager
Assistant community manager job in Grand Rapids, MI
Smile, you found us! Looking for a career change in 2025? Come find out what makes Peak "THE PLACE" to work and live. Peak Management is currently looking for a "ROCKSTAR" Property Manager to join our team. They will oversee 400+ units in Grand Rapids, Michigan
Ideal candidate should enjoy customer service and working with the public. Must have experience creating and enhancing value at all phases of a property's life cycle. Minimum 5+ years in a Property Manager role and managing a staff of two or more. In addition, must have strong technical skills in budget preparation and reporting, finance, leasing, operations and a solid understanding of Fair Housing.
Why come work for us? Peak Management provides a superb compensation and benefit package, including medical, dental and life insurance. In addition, we also provide on call-premium and PTO (including your birthday!) Looking ahead for retirement? We got that covered too! We also offer a 401(k) plan with a generous employer matching.
**SIGN-ON BONUS INCLUDED**
If you are a positive person who likes to make things happen, this is the opportunity for you! We look forward to hearing from you.
To learn more about Peak Management, please visit us at
***********************
Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran.
Requirements
In order to achieve success, the Peak Management team must embrace certain core principles and values:
Positive People that Make it Happen!
I Can & I Will
I Care
No Drama
Keep Climbing
Benefits
We offer a competitive salary and generous benefit package, along with Paid Time Off (PTO) and 401(k) with ER matching.
Auto-ApplyPart Time Associate Property Manager
Assistant community manager job in Grand Rapids, MI
Job Description
Storage Rentals of America is hiring a Part-Time Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
401(k) with substantial employer match and 100% immediate vesting
Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Assistant Community Manager
Assistant community manager job in Holland, MI
Job Code: Assistant Community Manager (FT) City: Holland State: MI Country: United States of America Description We are presently seeking an experienced Assistant Community Manager for our residential manufactured home community located in Holland, MI, who will perform administrative duties under the supervision of a Community Manager.
As a successful Assistant Community Manager, you will:
* Greet all customers with a polite, professional demeanor.
* Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
* Develop and maintain community relationships.
* Use Microsoft Office to produce and present documents.
* Assist the Community Manager in entering data into the management software program.
* Assist the Community Manager in completing guest cards and entering lead information in the Link System. "Leads" include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
* Maintain all community office files according to company policy, including state and local requirements.
* Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
* Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
* Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
* Ensure residents' privacy and property preservation.
* Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
* Perform other duties as assigned
Minimum Requirements
* A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
* Available to work weekends required
* High School Diploma or GED required
* Excellent customer service skills.
* Detail-oriented and with strong analytical and organizational skills.
* Ability to multitask and be a team player in a fast-paced environment.
* Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
* Ability to lift up to 25 pounds.
* Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
Global Communications Manager
Assistant community manager job in Grand Haven, MI
The Global Communications Manager defines and delivers a world-class, integrated communications strategy that aligns all regions and platforms with clear, compelling messaging. The role combines strategic vision with strong execution, ensuring that communication plans translate into meaningful impact. The Global Communications Manager strengthens both internal and external communications to build brand reputation, engage employees, and reinforce stakeholder trust, while confidently guiding global campaigns, media relations, and crisis communications. This role requires a unique blend of strategic leadership and hands-on execution, combining vision with the ability to deliver tangible outcomes in a fast-paced, global environment.
Essential Job Functions include, but are not limited to, the following:
Strategic Leadership
* Define the company's communications vision and annual priorities aligned with corporate strategy, brand, and culture.
* Partner with executive leadership to shape and deliver strategic corporate messaging.
* Consult on and communicate key culture initiatives, including sustainability, DEI&B, and community engagement.
Content & Messaging
* Develop and manage global content strategies, including frameworks, calendars, and toolkits.
* Create internal communication programs that build culture and brand from the inside out.
* Support change management initiatives with clear, timely communication.
* Managing global campaigns with cultural awareness and precision.
Global Alignment & Media Relations
* Advise global locations on aligning local communications with corporate strategy while adapting for cultural relevance.
* Drive the external communications to strengthen brand reputation and build stakeholder trust through strong media relationship and managing press engagement.
* Leading internal communications to engage employees and foster alignment.
Measurement & Continuous Improvement
* Benchmark industry trends and implement best practices for audience engagement.
* Lead communications audits and data analysis to evaluate effectiveness and define improvements.
* Manage global metrics to measure impact and ROI.
Channel Management
* Oversee internal communication platforms (intranet, social media, displays) and collaborate with marketing on external channels.
* Optimize global communication systems for efficiency, cost-effectiveness, and engagement.
Department Leadership
* Manage team performance, development, and succession planning.
* Oversee department budget and resource allocation.
* Drive recruitment marketing strategy aligned with corporate brand.
Leadership capabilities:
* Vision: Envisions a desired future and generates excitement by conveying a compelling, shared vision
* Development: Fosters a development culture by encouraging all team members to embrace a growth mindset and taking actions daily to develop themselves and those around them
* Communication:
* Strong persuasive verbal, visual and written communications skills, including content creation and editing capabilities and knowledge of AP style guidelines.
* Effective at pitching innovative concepts and bringing along stakeholders.
* Audience-focused mentality to optimize communication channels to best suit audience needs.
* Project and Stakeholder Management
* Trust: Influences others by building credibility and positive relationships rather than relying on authority to generate momentum around Shape priorities
* Problem Solving: Continuous improvement and the use of proven, problem-solving methodology: Creative, critical thinker and problem solver; Demonstrated ability to simplify and clarify complex concepts.
Foundational capabilities
* Relationship building and inclusion (Interpersonal savvy) : Relates comfortably with people across levels, functions, cultures, geographies, ages, genders, class, backgrounds, disabilities, ethnicities. Builds rapport in an open, friendly, and accepting way, even when facing difficult or tense situations. Identifies interpersonal and group dynamics and reacts effectively. Actively work toward reducing bias in decision making and support equitable treatment and opportunity for all.
* Influencing: Gain buy-in and garner support for ideas, decisions, proposals, and solutions by building credibility, with or without formal authority. Manages up, down, and across effectively by anticipating and responding proactively to stakeholder reactions. Mobilizes others to take action to advance work objectives and positive impact : Demonstrated ability to influence and mobilize stakeholders towards a common vision.
* Customer focus: Demonstrate the capacity to anticipate, identify and understand the wants and needs of customers and give priority to satisfying and exceeding them, by being a business partner. Effectively manage customer expectations, enable the development and delivery of quality services and products, and place emphasis on building customer loyalty by continually enhancing the customer experience.
Technical competencies
* Proficient in the use of various web-based/digital platforms/software (Adobe Creative Suite, CMS, etc.) , graphic design and Microsoft Office applications.High attention to detail and high quality standards
* Strategy. Envision a desired future, inspirationally paint a picture of who we are and where we want to be, and unleash the energy to get there. Establish a systemic course of action to maximize value by setting and reinforcing priorities, goals, timetables and measures to deliver sustainable competitive advantage..
* Project Management and event planning: Develop and execute work plans and timelines using methods and/or software to drive effective and timely completion of project milestones and deliverables in accordance with requirements and goals.
* Social media management: Follow brand voice, standards and guidance from the headquartered corp. comm and marketing teams to set a localized social media strategy in regards to selecting the appropriate channels and regularly curating, publishing and evaluating content.
Qualifications & Experience:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
* Bachelor's degree in communications, marketing, public relations, journalism, or related degree, master's degree preferred
* 10+ years of corporate communications or related field experience
* Ability to travel domestically and internationally up to 10 percent of the time.
Residential Assistant Property Manager
Assistant community manager job in Grand Rapids, MI
Assistant Property Manager
Position Classification: Full-Time Regular
About This Opportunity
Rockford is looking for a motivated and enthusiastic Assistant Property Manager to oversee assigned residential properties and assist Rockford Property Managers with various tasks. You will work side-by-side with the Property Managers to maximize income while providing excellent customer service. While helping to lead the staff to meet the needs of future and current tenants, you will be expected to collect A/R, help the Property Managers with financial reporting, and assist with general day-to-day operations. This position optimizes strong interpersonal and organizational skills while working within a collaborative and fun team. This position reports directly to the Property Manager.
Key Responsibilities
Foster an environment of diversity, equity, and inclusion.
Advertising vacancies, showing properties, and developing positive relationships with prospective and current tenants
Oversee property maintenance and repairs, obtain bids from vendors, coordinate and evaluate vendor work
Ability to fill in for the Property Manager as needed
Prepares reports by collecting, analyzing, and summarizing data and trends
Maintain accurate information across all ILS and marketing avenues
Organize current and future resident files
Assist with purchases for property needs
Maintain tenant work order system in conjunction with PM
Work closely with maintenance to complete unit turns and work orders efficiently and to a high standard
Assist in coordinating leasing of vacant commercial spaces
Coordinate with PM to maintain exceptional curb appeal through routine property walks
Work directly with CEE team to execute monthly resident events
Maintain above average market knowledge of competitors to adjust your property's financial needs in accordance with above average market performance and annual budget
Process renewals based on annual budget
Maintain a positive, productive relationship with residents, vendors, and team members
Address and resolve residents' questions, concerns, and complaints in a timely manner
Provide support to any additional team members for tasks required for the success of properties assigned
Perform monthly A/R collections
Follow up on emergency calls and after-hours calls with residents
Responsible for the lease up of new assets and or maintain occupancy for stabilized buildings by working closely with all leasing staff assigned to property
Accomplish financial objectives by collecting rents, processing invoices, aid in preparing an annual budget, scheduling expenditures, and initiating corrective action alongside PM
Preform other duties as assigned.
Requirements
Associates or Bachelor's degree in business administration, real estate, property management, hospitality/tourism management, or related field.
At least 1 year of professional work experience in property management. Preferred 2 years of experience.
High degree of confidentiality / extreme attention to detail.
The ability to learn new computer systems with little to no instruction.
Experience with Fax/Copy/Scan/ Outlook and Internet Use and Research.
Exceptional organizational, communication, problem solving skills and business writing techniques.
Experience with MS Office required - Proficient in Word, Excel, PowerPoint.
Property management software experience in Yardi, Realpage, etc. preferred
Benefits
Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.
Who We Are
For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value-always committed to craftsmanship, quality and service.
Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.
Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch-driven by a clear purpose: to Build a Better World.
Type of Environment
The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.
Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.
Auto-ApplyCommunity Manager - Grand Rapids, MI
Assistant community manager job in Grand Rapids, MI
Fully supporting our customers' success requires a commitment to support the community's success. The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
Report results based on event surveys to inform national community teams on opportunities for improvement
Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
Ability to build strong relationships with clients, peers, partners and contacts
Executive presence with strong presentation skills in small and large / public group settings
Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
Strong analytical, strategic and independent problem-solving skills
Proven ability to discover needs and connects clients and business owners to the right resources
Preferred qualifications, capabilities, and skills
Bilingual language preferred
Dodd Frank and SAFE Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:*********************************************************************
In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Muskegon, MI
Job Description
Job Title: Assistant Community Manager Reports to: Community Manager DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan's largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team, DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Assistant Community Manager, you will influence and guide the experience for those that visit a DTN owned or managed community.
Job Summary
The Assistant Community Manager supports the Community Manager in achieving the property business plan. Through assigned responsibilities, mentoring and leadership to the team, and the ability to step in and lead in the Community Manager's absence, your role requires you to be a jack of all trades.
As an Assistant Community Manager, your primary responsibilities include:
Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN
Have positive interactions with all customers seeking to always provide a positive outcome consistent with DTN's reputation goals
Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members
At the direction of the Community Manager, complete all assigned tasks
Manage site leasing efforts including sales process, marketing and advertising campaigns, and monthly outreach
Manage resident retention strategy including DTN renewal process and resident events
Process applications and leases for current and future residents
Manage social media and reputation management processes
Create and manage all purchase orders
Ensure resident satisfaction with regular interaction including work order follow-up
Core Candidate Qualities:
1+ years of experience in property management, hospitality or retail industries
Financial acumen with experience managing to a P&L statement
Desire to provide great customer outcomes
An eye for detail - Our properties and team members are representing the brand
Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint. Experience using an industry software is preferred
Can do attitude - Willingness to take on various roles as may be necessary to achieve property goals
Availability at night and on weekends at various times during the year
Reliable transportation to get to work daily and to conduct daily job responsibilities
Benefits:
Health, Vision, and Dental Coverage
Competitive 401K package
Paid Time Off
Paid Holidays
8 Hours Paid Annual Volunteer Time
Education Reimbursement
Mileage Reimbursement
Rental Discount at Select DTN Properties
Ongoing Training, Mentorship and Job Shadowing
Growth Opportunity
If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!
For more information, please visit **************
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Residential Property Manager
Assistant community manager job in Grand Rapids, MI
Property Manager Position Classification: Full-Time Regular Rockford is looking for a motivated and enthusiastic Property Manager to oversee assigned residential properties. Rockford Property Managers are responsible for day-to-day operations, making sure the client's experience exceeds expectations. Key responsibilities include ensuring properties are well maintained, outreach/marketing, community engagement, and responding to clients and residents in a timely/positive manner. This position reports directly to the Senior Property Manager.
Key Responsibilities
* Foster an environment of diversity, equity, and inclusion.
* Direct and participate in the daily operations of assigned properties.
* Develop annual operating budgets for assigned properties.
* Assist accounting with questions related to the properties and resolution of vendor issues.
* Assist communication with the preparation and execution of marketing plans.
* Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases.
* Ensure the proper upkeep of the property prior to move-in and move-out.
* Maintain and foster positive resident/tenant relationships.
* Perform leasing duties and approve all new leases.
* Coordinate with tenants regarding lease execution and extensions.
* Overseeing the risk management and emergency procedures.
* Oversee property maintenance & capital improvements/ or creation of property improvements.
* Responsible for purchases for the property and monitoring all expenses.
* Maintaining system for service requests.
* Maintain the resident/tenant database, assist with accounts receivable and accounts payable records.
* Process quotes and approvals for necessary improvement/repairs.
* Work with owner/owner's rep for approval and updates.
* Work with outside vendors.
* Perform multiple site and property visits.
* Perform other duties as assigned.
Property Manager
Assistant community manager job in Grand Rapids, MI
Job Description
Smile, you found us! Looking for a career change in 2025? Come find out what makes Peak "THE PLACE" to work and live. Peak Management is currently looking for a "ROCKSTAR" Property Manager to join our team. They will oversee 400+ units in Grand Rapids, Michigan
Ideal candidate should enjoy customer service and working with the public. Must have experience creating and enhancing value at all phases of a property's life cycle. Minimum 5+ years in a Property Manager role and managing a staff of two or more. In addition, must have strong technical skills in budget preparation and reporting, finance, leasing, operations and a solid understanding of Fair Housing.
Why come work for us? Peak Management provides a superb compensation and benefit package, including medical, dental and life insurance. In addition, we also provide on call-premium and PTO (including your birthday!) Looking ahead for retirement? We got that covered too! We also offer a 401(k) plan with a generous employer matching.
**SIGN-ON BONUS INCLUDED**
If you are a positive person who likes to make things happen, this is the opportunity for you! We look forward to hearing from you.
To learn more about Peak Management, please visit us at
***********************
Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran.
Requirements
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
Must be able to lift up to 15 pounds at times.
Must be able to traverse a variety of properties with stairs and in a variety of weather
In order to achieve success, the Peak Management team must embrace certain core principles and values:
Positive People that Make it Happen!
I Can & I Will
I Care
No Drama
Keep Climbing
Benefits
We offer a competitive salary and generous benefit package, along with Paid Time Off (PTO) and 401(k) with ER matching.
Global Communications Manager
Assistant community manager job in Grand Haven, MI
The Global Communications Manager defines and delivers a world-class, integrated communications strategy that aligns all regions and platforms with clear, compelling messaging. The role combines strategic vision with strong execution, ensuring that communication plans translate into meaningful impact. The Global Communications Manager strengthens both internal and external communications to build brand reputation, engage employees, and reinforce stakeholder trust, while confidently guiding global campaigns, media relations, and crisis communications. This role requires a unique blend of strategic leadership and hands-on execution, combining vision with the ability to deliver tangible outcomes in a fast-paced, global environment.
Essential Job Functions include, but are not limited to, the following:
Strategic Leadership
Define the company's communications vision and annual priorities aligned with corporate strategy, brand, and culture.
Partner with executive leadership to shape and deliver strategic corporate messaging.
Consult on and communicate key culture initiatives, including sustainability, DEI&B, and community engagement.
Content & Messaging
Develop and manage global content strategies, including frameworks, calendars, and toolkits.
Create internal communication programs that build culture and brand from the inside out.
Support change management initiatives with clear, timely communication.
Managing global campaigns with cultural awareness and precision.
Global Alignment & Media Relations
Advise global locations on aligning local communications with corporate strategy while adapting for cultural relevance.
Drive the external communications to strengthen brand reputation and build stakeholder trust through strong media relationship and managing press engagement.
Leading internal communications to engage employees and foster alignment.
Measurement & Continuous Improvement
Benchmark industry trends and implement best practices for audience engagement.
Lead communications audits and data analysis to evaluate effectiveness and define improvements.
Manage global metrics to measure impact and ROI.
Channel Management
Oversee internal communication platforms (intranet, social media, displays) and collaborate with marketing on external channels.
Optimize global communication systems for efficiency, cost-effectiveness, and engagement.
Department Leadership
Manage team performance, development, and succession planning.
Oversee department budget and resource allocation.
Drive recruitment marketing strategy aligned with corporate brand.
Leadership capabilities:
Vision: Envisions a desired future and generates excitement by conveying a compelling, shared vision
Development: Fosters a development culture by encouraging all team members to embrace a growth mindset and taking actions daily to develop themselves and those around them
Communication:
Strong persuasive verbal, visual and written communications skills, including content creation and editing capabilities and knowledge of AP style guidelines.
Effective at pitching innovative concepts and bringing along stakeholders.
Audience-focused mentality to optimize communication channels to best suit audience needs.
Project and Stakeholder Management
Trust: Influences others by building credibility and positive relationships rather than relying on authority to generate momentum around Shape priorities
Problem Solving: Continuous improvement and the use of proven, problem-solving methodology: Creative, critical thinker and problem solver; Demonstrated ability to simplify and clarify complex concepts.
Foundational capabilities
Relationship building and inclusion (Interpersonal savvy) : Relates comfortably with people across levels, functions, cultures, geographies, ages, genders, class, backgrounds, disabilities, ethnicities. Builds rapport in an open, friendly, and accepting way, even when facing difficult or tense situations. Identifies interpersonal and group dynamics and reacts effectively. Actively work toward reducing bias in decision making and support equitable treatment and opportunity for all.
Influencing: Gain buy-in and garner support for ideas, decisions, proposals, and solutions by building credibility, with or without formal authority. Manages up, down, and across effectively by anticipating and responding proactively to stakeholder reactions. Mobilizes others to take action to advance work objectives and positive impact : Demonstrated ability to influence and mobilize stakeholders towards a common vision.
Customer focus: Demonstrate the capacity to anticipate, identify and understand the wants and needs of customers and give priority to satisfying and exceeding them, by being a business partner. Effectively manage customer expectations, enable the development and delivery of quality services and products, and place emphasis on building customer loyalty by continually enhancing the customer experience.
Technical competencies
Proficient in the use of various web-based/digital platforms/software (Adobe Creative Suite, CMS, etc.) , graphic design and Microsoft Office applications.High attention to detail and high quality standards
Strategy. Envision a desired future, inspirationally paint a picture of who we are and where we want to be, and unleash the energy to get there. Establish a systemic course of action to maximize value by setting and reinforcing priorities, goals, timetables and measures to deliver sustainable competitive advantage..
Project Management and event planning: Develop and execute work plans and timelines using methods and/or software to drive effective and timely completion of project milestones and deliverables in accordance with requirements and goals.
Social media management: Follow brand voice, standards and guidance from the headquartered corp. comm and marketing teams to set a localized social media strategy in regards to selecting the appropriate channels and regularly curating, publishing and evaluating content.
Residential Assistant Property Manager
Assistant community manager job in Grand Rapids, MI
Job Description
Assistant Property Manager
Position Classification: Full-Time Regular
About This Opportunity
Rockford is looking for a motivated and enthusiastic Assistant Property Manager to oversee assigned residential properties and assist Rockford Property Managers with various tasks. You will work side-by-side with the Property Managers to maximize income while providing excellent customer service. While helping to lead the staff to meet the needs of future and current tenants, you will be expected to collect A/R, help the Property Managers with financial reporting, and assist with general day-to-day operations. This position optimizes strong interpersonal and organizational skills while working within a collaborative and fun team. This position reports directly to the Property Manager.
Key Responsibilities
Foster an environment of diversity, equity, and inclusion.
Advertising vacancies, showing properties, and developing positive relationships with prospective and current tenants
Oversee property maintenance and repairs, obtain bids from vendors, coordinate and evaluate vendor work
Ability to fill in for the Property Manager as needed
Prepares reports by collecting, analyzing, and summarizing data and trends
Maintain accurate information across all ILS and marketing avenues
Organize current and future resident files
Assist with purchases for property needs
Maintain tenant work order system in conjunction with PM
Work closely with maintenance to complete unit turns and work orders efficiently and to a high standard
Assist in coordinating leasing of vacant commercial spaces
Coordinate with PM to maintain exceptional curb appeal through routine property walks
Work directly with CEE team to execute monthly resident events
Maintain above average market knowledge of competitors to adjust your property's financial needs in accordance with above average market performance and annual budget
Process renewals based on annual budget
Maintain a positive, productive relationship with residents, vendors, and team members
Address and resolve residents' questions, concerns, and complaints in a timely manner
Provide support to any additional team members for tasks required for the success of properties assigned
Perform monthly A/R collections
Follow up on emergency calls and after-hours calls with residents
Responsible for the lease up of new assets and or maintain occupancy for stabilized buildings by working closely with all leasing staff assigned to property
Accomplish financial objectives by collecting rents, processing invoices, aid in preparing an annual budget, scheduling expenditures, and initiating corrective action alongside PM
Preform other duties as assigned.
Requirements
Associates or Bachelor's degree in business administration, real estate, property management, hospitality/tourism management, or related field.
At least 1 year of professional work experience in property management. Preferred 2 years of experience.
High degree of confidentiality / extreme attention to detail.
The ability to learn new computer systems with little to no instruction.
Experience with Fax/Copy/Scan/ Outlook and Internet Use and Research.
Exceptional organizational, communication, problem solving skills and business writing techniques.
Experience with MS Office required - Proficient in Word, Excel, PowerPoint.
Property management software experience in Yardi, Realpage, etc. preferred
Benefits
Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.
Who We Are
For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value-always committed to craftsmanship, quality and service.
Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.
Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch-driven by a clear purpose: to Build a Better World.
Type of Environment
The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.
Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.
Assistant Property Manager
Assistant community manager job in Muskegon, MI
Job Description
We are looking for an assistant property manager/office manager in the Muskegon area. Must be able to self-direct and stay on task to ensure the communities are a success. Rent collection, recertifications, attention to curb appeal are top priorities to ensure a positive relationship with our residents. Experience with Yardi Voyager and Right Source is a plus.
Qualifications:
High school diploma. Real Estate License a plus.
Strong written and verbal communication skills.
Strong computer skills. Experience with Yardi Voyager a plus.
A valid driver's license and insurance coverage required.
In this role you will:
Report directly to the Property Manager
Enter rent payments & invoices
Answer phones & greet clients
Process rental applications & recertifications
Market the Community
Ensure resident's selected meet occupancy criteria (“Tenant Selection Plan”).
Other tasks given by the supervisor
Benefits:We offer competitive wages based on experience.
Residential Property Manager
Assistant community manager job in Grand Rapids, MI
Property Manager
Position Classification: Full-Time Regular
Rockford is looking for a motivated and enthusiastic Property Manager to oversee assigned residential properties. Rockford Property Managers are responsible for day-to-day operations, making sure the client's experience exceeds expectations. Key responsibilities include ensuring properties are well maintained, outreach/marketing, community engagement, and responding to clients and residents in a timely/positive manner. This position reports directly to the Senior Property Manager.
Key Responsibilities
Foster an environment of diversity, equity, and inclusion.
Direct and participate in the daily operations of assigned properties.
Develop annual operating budgets for assigned properties.
Assist accounting with questions related to the properties and resolution of vendor issues.
Assist communication with the preparation and execution of marketing plans.
Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases.
Ensure the proper upkeep of the property prior to move-in and move-out.
Maintain and foster positive resident/tenant relationships.
Perform leasing duties and approve all new leases.
Coordinate with tenants regarding lease execution and extensions.
Overseeing the risk management and emergency procedures.
Oversee property maintenance & capital improvements/ or creation of property improvements.
Responsible for purchases for the property and monitoring all expenses.
Maintaining system for service requests.
Maintain the resident/tenant database, assist with accounts receivable and accounts payable records.
Process quotes and approvals for necessary improvement/repairs.
Work with owner/owner's rep for approval and updates.
Work with outside vendors.
Perform multiple site and property visits.
Perform other duties as assigned.
Requirements
Bachelor's degree preferred or equivalent work experience
Minimum of 3 years of property management experience is highly desirable
Proven proficiency in all areas of property management operations
Strong financial, organizational, analytical, and decision-making skills
Must possess the ability to organize, prioritize, and manage multiple tasks
Must possess superior oral and written communication and interpersonal skills
Must have a working knowledge of MS Office, including strong skills in Excel, Word, and Outlook
Benefits
Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.
Who We Are
For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value-always committed to craftsmanship, quality and service.
Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.
Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch-driven by a clear purpose: to Build a Better World.
Type of Environment
The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.
Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Muskegon, MI
Job Description
**Job Title: Assistant Property Manager**
**LIHTC EXPERIENCE NEEDED**
**About Us:**Intrepid Professional Group is a leading real estate management company dedicated to delivering exceptional service and value to our clients. We manage a diverse portfolio of residential and commercial properties and are committed to maintaining high standards of property management and tenant satisfaction.
**Job Summary:**We are seeking a proactive and experienced affordable housing Property Manager to oversee the daily operations of our residential communities. The ideal candidate will be responsible for ensuring the properties are well-maintained, managing resident relations, completing recertifications complying with agency guidelines, overseeing lease agreements, and maximizing property performance.
**Key Responsibilities:**
**Property Operations:**
Manage day-to-day operations of assigned properties, including maintenance, repairs, and tenant services.
Conduct regular property inspections to ensure compliance with safety and quality standards.
Coordinate and supervise on-site staff and contractors to ensure efficient property operations.
**Resident Relations:**
Act as the primary point of contact for Residents, addressing inquiries, concerns, and complaints in a timely manner.
Manage Residents recertifications in a timey manner, lease agreements, and move-in/move-out processes.
Foster positive resident relationships to promote retention and satisfaction.
**Financial Management:**
Manage communities within property budgets, ensuring adherence to financial targets and effective cost control.
Monitor and collect rent payments, enforce lease terms, and manage delinquency issues.
Prepare financial reports, including profit and loss statements, to keep stakeholders informed of property performance.
**Leasing and Marketing:**
Develop and implement marketing strategies to attract prospective tenants and reduce vacancies.
Conduct property showings, develop a marketing plan than includes referring agencies, and finalize lease agreements.
Stay informed of local rental market trends and adjust strategies as necessary.
**Regulatory Compliance:**
Ensure properties are compliant with local, state, and federal regulations related to property management, safety, and tenant rights.
Oversee the fulfillment of property inspections, permits, and required certifications.
**Qualifications:**
Bachelor's degree in Business Administration, Real Estate, Hospitality Management, or a related field preferred.
Proven experience as an affordable housing Property Manager or similar role in residential property management.
Strong knowledge of property management principles, leasing regulations, and tenant rights.
Excellent interpersonal, communication, and negotiation skills.
Proficient in property management software, Yardi, Right Source preferred and Microsoft Office Suite.
Strong organizational and problem-solving skills, with the ability to manage multiple tasks and priorities.
Real Estate License (if required by state) is preferred but not mandatory.
**What We Offer:**
Competitive salary and bonuses based on performance.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and growth within the company.
A dynamic and supportive work environment.
**How to Apply:**
Interested candidates are invited to submit their resume highlighting their relevant experience.
Intrepid Professional Group is an equal-opportunity employer and welcomes applicants from diverse backgrounds to apply.