What does an assistant program manager do?
An assistant program manager takes supervision of the employees within an organization. Assistant program managers provide help in projects' practical management systematically. They plan and monitor project budgets and work calendar. Part of their job is to work on projects with cross-functional teams. They manage and deliver the application programs of the companies. Also, they make an arrangement of program activities based on the set deadline. Skills necessary for this job include customer service, program management, and communication skills.
Assistant program manager responsibilities
Here are examples of responsibilities from real assistant program manager resumes:
- Conduct daily clinical documentation audits, manage consumer financial accounts, provide oversight and approval for all treatment and discharge planning.
- Oversee scheduling of camp arrivals on campus, assist manager with preparation of unit budget and payroll.
- Hire and supervise employees, employee scheduling, continue employee training, facilitating staff meetings and preparing payroll reports.
- Assist in collecting statistical report data & assist in the completion other relate program documents in compliance with HUD correspondence.
- Schedule and run interdisciplinary meetings.
- Complete annual re-certification and interim reviews according to HUD regulations.
- Represent the logistics business division for all quality relate issues including process development for all ISO and Non-ISO certify warehouse locations.
- Aid partner agency to create the first ROI model to enhance research findings.
- Correspond with DCFS and DHS on client's behalf, both written and verbal.
- Assist JCO's with completing SAL paperwork and other placement referral paperwork including DHS require forms
- Modele vendor budget and contract terms to capture ROI and develop a strategy for a prefer vendor list.
- Operate program within designate budgetary guidelines such as work actively to keep costs contain including utilities, groceries, and overtime.
- Purchase groceries and other supplies within an allot budget.
- Program manager for all collaborative web applications/properties to include internet, intranet, and collaboration platforms (Vignette/OpenText and SharePoint).
- Complete resident move out procedures including lease terminations and evictions.
Assistant program manager skills and personality traits
We calculated that 10% of Assistant Program Managers are proficient in CPR, Program Management, and APM. They’re also known for soft skills such as Compassion, Interpersonal skills, and Organizational skills.
We break down the percentage of Assistant Program Managers that have these skills listed on their resume here:
- CPR, 10%
Document visitation and correspondence as needed Notary Public State of Connecticut Commission number: 144964 First Aid and CPR Certified
- Program Management, 8%
Program Management included oversight of all design and technical consultants with comprehensive facilities assessments and program/ project master planning.
- APM, 7%
Train and mentor new APM's in order to introduce them to their new role and develop necessary skill sets.
- Customer Service, 7%
Trained management staff in payroll procedures, database management, personnel accountability management, ethics, and customer service.
- Kids, 5%
Assisted with managing the Summer Engineering Experience for Kids (SEEK) Program to promote interest in Engineering fields.
- Mental Health, 5%
Collaborated with Compton Unified School District personnel to ensure delivery of quality education & mental health services for emotionally disturbed children.
Most assistant program managers use their skills in "cpr," "program management," and "apm" to do their jobs. You can find more detail on essential assistant program manager responsibilities here:
Compassion. One of the key soft skills for an assistant program manager to have is compassion. You can see how this relates to what assistant program managers do because "social and human service assistants often work with people who are in stressful and difficult situations." Additionally, an assistant program manager resume shows how assistant program managers use compassion: "provided customer service and conflict resolution to the families while exhibiting both compassion and optimism. "
Interpersonal skills. Another essential skill to perform assistant program manager duties is interpersonal skills. Assistant program managers responsibilities require that "social and human service assistants must make their clients feel comfortable discussing sensitive issues." Assistant program managers also use interpersonal skills in their role according to a real resume snippet: "possess excellent research, writing, child care, and interpersonal relations skills. "
Organizational skills. This is an important skill for assistant program managers to perform their duties. For an example of how assistant program manager responsibilities depend on this skill, consider that "social and human service assistants must often complete lots of paperwork and work with many different clients." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an assistant program manager: "provide staff training, evaluate staff performance and implement organizational and personnel changes as approved by the senior warden. ".
Problem-solving skills. assistant program manager responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "social and human service assistants help clients find solutions to their problems." This resume example shows what assistant program managers do with problem-solving skills on a typical day: "conduct initial assessments; provide crisis intervention, and brief, solution-focused, individual / family therapy services. "
Communication skills. A commonly-found skill in assistant program manager job descriptions, "communication skills" is essential to what assistant program managers do. Assistant program manager responsibilities rely on this skill because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." You can also see how assistant program manager duties rely on communication skills in this resume example: "maintain an open line communication with day program management and other providers on intake duties and referrals. "
Time-management skills. Lastly, "time-management skills" is an important element of what an assistant program manager does. Assistant program manager responsibilities require this skill because "social and human service assistants often work with many clients." This resume example highlights how assistant program manager duties rely on this skill: "team received award from defense logistics agency for on time delivery. "
The three companies that hire the most assistant program managers are:
- Thomas20 assistant program managers jobs
- Opportunity Partners14 assistant program managers jobs
- The Salvation Army13 assistant program managers jobs
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Compare different assistant program managers
Assistant program manager vs. Program support assistant
A program support assistant is responsible for performing administrative functions to ensure a program's smooth operations. Program support assistants organize the necessary documents, create the expense sheet, respond to the clients' inquiries and concerns, negotiate with vendors and suppliers, and conduct data analysis. They also act as a liaison between the clients and the senior planners to resolve issues and address the clients' requests. A program support assistant maintains the accuracy of client information on the database and regularly updates the clients' files as needed.
There are some key differences in the responsibilities of each position. For example, assistant program manager responsibilities require skills like "cpr," "program management," "apm," and "kids." Meanwhile a typical program support assistant has skills in areas such as "patients," "veterans," "program support," and "rehabilitation." This difference in skills reveals the differences in what each career does.
The education levels that program support assistants earn slightly differ from assistant program managers. In particular, program support assistants are 5.3% less likely to graduate with a Master's Degree than an assistant program manager. Additionally, they're 0.7% less likely to earn a Doctoral Degree.Assistant program manager vs. Case management assistant
A Case Management Assistant is responsible for supporting the community people for their health and social services needs. They coordinate with various institutions and personnel to process these people's requests and perform administrative duties under a case manager's supervision. They also submit documents, write reports, verify referral information, and monitor the case progress. Case Management Assistants must have excellent communication and organizational skills, especially in interacting with people in determining immediate solutions.
Each career also uses different skills, according to real assistant program manager resumes. While assistant program manager responsibilities can utilize skills like "cpr," "program management," "apm," and "customer service," case management assistants use skills like "patients," "home health," "patient care," and "discharge planning."
In general, case management assistants achieve lower levels of education than assistant program managers. They're 6.0% less likely to obtain a Master's Degree while being 0.7% more likely to earn a Doctoral Degree.Assistant program manager vs. Social work case manager
A Social Work Case Manager counsels groups or individuals in dealing with chronic illness, loss of a loved one, or substance abuse. They evaluate the needs of each individual client and maintain detailed records of their progress in the healing process.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from assistant program manager resumes include skills like "cpr," "program management," "apm," and "customer service," whereas a social work case manager is more likely to list skills in "patients," "social services," "discharge planning," and "acute care. "
Social work case managers typically earn higher educational levels compared to assistant program managers. Specifically, they're 21.5% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Assistant program manager vs. Case manager assistant
In hospitals and clinics, a case manager assistant provides support tasks to assist case managers and ensure that patients get to receive the healthcare treatment that they need. Their role primarily focuses on coordinating patient care services by gathering and analyzing patient records, liaising with physicians and other medical personnel, and updating patient records and databases, ensuring accuracy and timeliness. Their responsibilities also entail reaching out to insurance providers to secure payment arrangements, conducting research and analyses, and helping patients and families understand the available treatment procedures.
Types of assistant program manager
Updated January 8, 2025
