Property Manager
Assistant property manager job in Ann Arbor, MI
InterSolutions is a full-service recruiting agency specializing in the property management industry. At InterSolutions, we are dedicated to finding the best permanent fit for our customers while delivering a rememberable candidate experience for our candidates.
We are currently searching for a direct hire Property Manager for an apartment community in Ann Arbor, MI! If you are a property manager looking to take the next step in your career, apply now!
Essential Job Functions:
Leads, coaches, and evaluates property associates' performance, including the completion of annual performance reviews
Assumes primary responsibility for preliminary interviewing and selection of the property associates
Achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency
Participates in the preparation of the annual operating budget and maintains budgetary guidelines
Develops and utilizes sound rent collection procedures, including following up with delinquent accounts
Monitors landlord-tenant relations and mediates disputes when necessary
Provides excellent customer service and follow through to residents
Develops marketing plan to drive traffic to the community and ensure occupancy meets minimum standards
Knowledge Skills and Abilities:
Minimum of 2-5 years of experience as a Community Manager
Experience with Yardi preferred
Prior supervisory experience in a management position, which includes annual budget processing, accounting, and interviewing/selection/disciplinary action of employees
Ability to lead staff to meet job duties and expectations
Ability to communicate (orally and in writing) in a professional manner when dealing with employees and company contacts
Adequate computer skills to perform essential functions listed above
Basic accounting/financial record keeping knowledge
Assistant Property Manager
Assistant property manager job in Toledo, OH
Assistant Property Manager
Classification Title:
Specialist II
Reports to:
Property Manager
Department:
Asset Management
FLSA & Union Status:
Hourly; Non-Exempt Union
Employment Status:
Full-Time
Summary The primary purpose of this position is to work closely with the Property Manager in overseeing the day-to-day operations of LMHA property management offices. The incumbent is responsible for handling resident concerns and requests, leasing, annual and interim re-certifications, rent and collection of other charges, housekeeping inspections, policy compliance, including lease terminations, and performing daily office tasks. All activities must support Lucas Metropolitan Housing Authority (“LMHA” or “Authority”) mission, strategic goals, and objectives. Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
In conjunction with the Property Manager, ensures an occupancy level of 98% or higher; provides information regarding Authority programs; refers residents to other community agencies and confers with Authority representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns.
Meets with residents and prospective residents to explain house rules, ACOP, rent procedures, and executes lease agreements with incoming residents; provides information to residents regarding Authority programs and community agencies.
Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate.
In coordination with, or in absence of Property Manager, conducts new resident orientation, including showing units, explaining lease terms, discussing resident responsibilities, including housekeeping/maintenance requirements; ensures new resident paperwork is properly completed and enters data into Elite.
Responds to and works with residents to resolve problems and concerns and conducts conferences in a timely manner.
Completes the annual and interim re-certifications and conducting housekeeping inspections residents and addressing issues and/or concerns.
In the absence of the Property Manager, inspects grounds and leasing office as directed for appearance and marketability.
Collects and processes rent payments and security deposits; reviews payments and prepares corresponding receipts; posts and updates account records; maintains notices for delinquent accounts and associated packets for court filing.
Establishes and maintains filing system and clerical procedures for applications, certifications, and interims; enters and retrieves data from the system, ensuring accuracy and completeness of information.
In coordination with the Maintenance Supervisor, reviews work order charges; notifies residents and forwards charges to accounting department according to policy and charge procedures.
Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required.
Performs other duties as assigned.
Education and/or Experience High School Diploma or GED equivalent and a minimum of two (2) years of experience providing administrative support and customer service. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver's license and be insurable under the Authority's plan. Technical Skills To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position generally works on Authority properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
Assistant Property Manager
Assistant property manager job in Oregon, OH
Property: Piccadilly East
Ready to turn your people skills into a meaningful career? This role is a great opportunity for someone eager to learn and make an impact. Come grow with Urban Land Co!Why Urban Land Co? We're not just filling a role - we're investing in the future of our business. We're looking for motivated individuals serious about building a long-term career in property management. Urban Land Co. is a real estate investment and development company that self-manages communities. While we share close ties with our affiliated partner, Link Real Estate Group, a third-party property management firm, this role is part of Urban's in-house management team. Together, Urban and Link are committed to our people. From day one, you'll receive mentorship, regular feedback, and a leadership team that supports your development. As an Assistant Property Manager you'll gain valuable business insight and experience, setting the stage for a rewarding career in property management.If you have property management experience, awesome! If not, but your drive, personality, and customer-first mindset speak louder, we want to meet you!What You'll Be Doing:As an Assistant Property Manager, you will help lead daily operations, support residents, ensure things are running smoothly, and maintain high operational standards. Here's what your day-to-day might look like:
Own the Renewal Process. Take charge of the entire lease renewal cycle. Draft and deliver renewal notices 90 days in advance, follow up with residents, and ensure leases are signed at least 30 days before expiration.
Team Up on Leasing. Partner with Leasing to support leasing efforts and maintain strong occupancy levels, manage leads and guide applicants through the leasing journey.
Keep the System Running Smoothly. Maintain up-to-date records in our property management software, from move-ins/outs to household changes, lease updates, and more.
Support Eviction Procedures. Assist the Property Manager with eviction processes, ensuring full compliance with state laws and company policies.
Drive Rent Collection Success. Oversee rent collection efforts by managing communications, notices, and payment follow-ups.
Deliver Excellent Resident Service. Respond to resident requests and concerns quickly and professionally, ensuring a welcoming and responsive environment.
Maintain High Operational Standards. Work closely with the Property Manager to ensure daily operations run efficiently and that the property is well-maintained and visually appealing.
Step into Leadership When Needed. Assist in staff management and take on leadership duties in the Property Manager's absence.
What You'll Bring to the Team
Sales oriented and people-first mindset. You have strong interpersonal skills, with the ability to communicate clearly and confidently. In person, over the phone, and in writing. You approach every interaction with professionalism and a sales driven mindset to engage prospects and understand their needs and wants as they find their new home.
Driven and dependable. You're a self-starter who takes initiative, follows through on tasks, and holds yourself accountable. You bring a strong sense of ownership to everything you do.
Organized and adaptable. You can manage your time, stay organized, and juggle multiple priorities. Even in a fast-paced environment with shifting needs and occasional urgency.
Detail-oriented and safety-conscious. You pay attention to the little things, stay accurate, and follow safety policies and procedures without cutting corners.
Tech-savvy and eager to learn. You're comfortable picking up new systems and can quickly learn the tools we use to manage leads, leases, and daily tasks.
Collaboration and teamwork. You're willing to pitch in wherever needed and inspire others with your attitude and actions.
Previous work experience in property management is required.
High school diploma or equivalent required.
What Our Team Members Say: “Urban has a phenomenal culture. Coworkers are extremely supportive. Leaders make themselves readily available to help. I couldn't be more excited about choosing Urban for my career path.”“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”“Urban actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”Feel like you could make an impact at ULCo? Apply today - we are excited to meet you!
Auto-ApplyAssistant Property Manager
Assistant property manager job in Oregon, OH
at Urban Land Co.
Property: Piccadilly East
Ready to turn your people skills into a meaningful career? This role is a great opportunity for someone eager to learn and make an impact. Come grow with Urban Land Co!Why Urban Land Co? We're not just filling a role - we're investing in the future of our business. We're looking for motivated individuals serious about building a long-term career in property management. Urban Land Co. is a real estate investment and development company that self-manages communities. While we share close ties with our affiliated partner, Link Real Estate Group, a third-party property management firm, this role is part of Urban's in-house management team. Together, Urban and Link are committed to our people. From day one, you'll receive mentorship, regular feedback, and a leadership team that supports your development. As an Assistant Property Manager you'll gain valuable business insight and experience, setting the stage for a rewarding career in property management.If you have property management experience, awesome! If not, but your drive, personality, and customer-first mindset speak louder, we want to meet you!What You'll Be Doing:As an Assistant Property Manager, you will help lead daily operations, support residents, ensure things are running smoothly, and maintain high operational standards. Here's what your day-to-day might look like:
Own the Renewal Process. Take charge of the entire lease renewal cycle. Draft and deliver renewal notices 90 days in advance, follow up with residents, and ensure leases are signed at least 30 days before expiration.
Team Up on Leasing. Partner with Leasing to support leasing efforts and maintain strong occupancy levels, manage leads and guide applicants through the leasing journey.
Keep the System Running Smoothly. Maintain up-to-date records in our property management software, from move-ins/outs to household changes, lease updates, and more.
Support Eviction Procedures. Assist the Property Manager with eviction processes, ensuring full compliance with state laws and company policies.
Drive Rent Collection Success. Oversee rent collection efforts by managing communications, notices, and payment follow-ups.
Deliver Excellent Resident Service. Respond to resident requests and concerns quickly and professionally, ensuring a welcoming and responsive environment.
Maintain High Operational Standards. Work closely with the Property Manager to ensure daily operations run efficiently and that the property is well-maintained and visually appealing.
Step into Leadership When Needed. Assist in staff management and take on leadership duties in the Property Manager's absence.
What You'll Bring to the Team
Sales oriented and people-first mindset. You have strong interpersonal skills, with the ability to communicate clearly and confidently. In person, over the phone, and in writing. You approach every interaction with professionalism and a sales driven mindset to engage prospects and understand their needs and wants as they find their new home.
Driven and dependable. You're a self-starter who takes initiative, follows through on tasks, and holds yourself accountable. You bring a strong sense of ownership to everything you do.
Organized and adaptable. You can manage your time, stay organized, and juggle multiple priorities. Even in a fast-paced environment with shifting needs and occasional urgency.
Detail-oriented and safety-conscious. You pay attention to the little things, stay accurate, and follow safety policies and procedures without cutting corners.
Tech-savvy and eager to learn. You're comfortable picking up new systems and can quickly learn the tools we use to manage leads, leases, and daily tasks.
Collaboration and teamwork. You're willing to pitch in wherever needed and inspire others with your attitude and actions.
Previous work experience in property management is required.
High school diploma or equivalent required.
What Our Team Members Say: “Urban has a phenomenal culture. Coworkers are extremely supportive. Leaders make themselves readily available to help. I couldn't be more excited about choosing Urban for my career path.”“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”“Urban actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”Feel like you could make an impact at ULCo? Apply today - we are excited to meet you!
Auto-ApplyProperty Manager
Assistant property manager job in Toledo, OH
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
- The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
Owners' Needs
- Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
Education
- Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
- utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
Listing Input
- prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
- respond promptly to all phone and email inquiries on active listings.
Screening
- verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
Negotiate
- present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
- explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
Tenant Relations
- swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
- Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
Routine Inspections
- Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
Move-out Inspection -
A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
- Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
Repairs
- Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation.
Maintenance -
Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
Contractors
- Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
SCRA
- The
Servicemembers Civil Relief Act
is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
Local city code
- Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
Client -
the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
Customer -
the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
Strike the Balance -
A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License in the state in which you manage property.
Must have valid Drivers' License and be in possession of a vehicle for daily use.
Proficiency in Microsoft Office is essential.
Knowledge of basic accounting.
Ability to manage time effectively.
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Auto-ApplyAssistant Property Manager
Assistant property manager job in Dearborn, MI
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyAssociate Property Manager
Assistant property manager job in Toledo, OH
Job Description
Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Property Manager
Assistant property manager job in Westland, MI
Job DescriptionPosition Description: Join Our Team and Secure Success: Where Every Locker Holds Opportunity! About Us:At MyPlace Self Storage, we're more than just a businesswe're a tightly knit community. Our focus on innovation, exceptional service, and fostering our team members sets us apart as industry pioneers. As we prepare to broaden our range of high-quality properties in the upcoming year, we're on the lookout for dedicated individuals eager to evolve with us.
Job Summary:The Self Storage Property Manager is responsible for overseeing the day-to-day operations and management of a self-storage facility. This includes customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings.
Duties and Responsibilities:
Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally.
Assist customers with rental inquiries, unit selection, and leasing agreements.
Handle customer complaints or issues in a timely and efficient manner.
Advertise available units through various channels, such as online listings, signage, and local advertising.
Conduct property tours for potential tenants and assist with the leasing process.
Implement marketing strategies to attract new tenants and retain existing ones.
Maintain accurate records of unit availability, rentals, and tenant information.
Perform regular inspections of the property to ensure cleanliness, safety, and proper maintenance.
Collect rent payments, late fees, and other charges from tenants in a timely manner.
Manage properties budget, forecasting revenue and expenses to ensure profitability.
Monitor delinquent accounts and take appropriate actions for collections.
Implement security measures to safeguard the property and tenants' belongings, such as surveillance systems, lighting, and access controls.
Enforce property rules and regulations to maintain a safe and secure environment.
Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures.
Maintain organized files and records, including lease agreements, tenant information, and financial documents.
Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics.
Coordinate with Regional Manager as needed for support, guidance, and reporting.
Requirements:
High school diploma or equivalent; associate or bachelor's degree preferred.
Prior experience in property management, customer service, retail or a related field preferred.
Strong communication and interpersonal skills.
Proficiency in basic computer applications (e.g., MS Office, property management software).
Ability to multitask, prioritize, and work independently with minimal supervision.
Willingness to work flexible hours, including evenings, weekends, and holidays as needed. Valid driver's license and reliable transportation.
Attention to detail and problem-solving skills.
Property Manager
Assistant property manager job in Dearborn Heights, MI
Join the fastest growing property management company in Michigan as a Property Manager! LR Management is looking for a dependable and hard-working individual with previous apartment management experience to join our team. The successful candidate will be a team player, have a positive attitude along with being self-motivated and self-directed.
The Property Manager is the leader of their team and uses their experience and knowledge to drive the performance of their community in all areas. They will assist in planning and executing all real estate activities and transactions.
LR Management offers an outstanding total compensation package including:
Competitive compensation
Employee training and certification assistance
Career growth opportunities
Health, vision, and dental benefits
A wide selection of voluntary benefits to meet employees' individual needs
401(k) with company match
15 days of accrued PTO per year
7 paid holidays each calendar year
Responsibilities include, but are not limited to:
Supervise all staff and oversee timesheet submission
Approve all overtime and vacation requests
Participate in hiring and training staff
Conduct employee reviews
Maintain relations with residents, staff, and vendors.
Oversee accounts receivable making sure rent and fees are billed and collected
Prepare, post, and make bank deposits daily
Oversee service and capital contracts for timeliness and accuracy, along with maintaining required certificates of insurance from vendors
Oversee and complete Statement of Deposit Accounting (SODA) in a timely manner for submission to corporate office
Perform property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards
Oversee the process of turning a unit conduct a pre-move-in inspection
Conduct move-out inspections and assess unit for charges
Develop and maintain preventative maintenance schedules
Perform Leasing Agent and Assistant Manager duties as needed
Prepare accident/incident reports per LR Management policies in the event of an incident with a resident, guest, outside vendor, or employee
Perform general office duties, including, but not limited to, answering the telephone, writing service requests, following up on completed or pending service requests and maintaining logbooks and records of all work completed on-site, file organization, along with monitoring and maintaining office supplies and printed material
Properly code and submit all invoices to accounts payable on a weekly basis
Adhere to established policies relating to fair housing
Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
Qualifications include, but are not limited to:
Minimum of 5 years' experience with multi-family, mixed-income housing developments
Previous experience in property management or other related fields
Familiarity with real estate contracts and leases
Team-oriented
Ability to build rapport with tenants
Ability to multitask and prioritize
Excellent written and verbal communication skills
Property Manager
Assistant property manager job in Ypsilanti, MI
Beal Properties is a growing Real Estate Management and Development Company. We are seeking a hands-on, energetic, entrepreneurial team member to manage a scattered-site portfolio of apartment complexes, single-family residences, and commercial spaces within and around Detroit, MI. The properties need aggressive management and leasing strategies. The property manager must be within short driving distance and available work additional hours as needed to make the project a success.
The Individual will be responsible for the success and the day-to-day operation of the apartment buildings with limited oversight from the company President. Individual must work well with limited supervision and must be able to assure that tenants receive excellent customer service and the properties are managed to maintain their image and to achieve maximum return on the investment for the owners. Multitasking and the ability to adapt to change is a must.
Duties will include but are not limited to the following:
Property Management & Maintenance
Live within short driving distance of the office (Ypsilanti, MI)
Supervise one to five maintenance persons (depending on what work needs to be completed on a given day) that perform basic maintenance duties including flooring, drywall, electrical, heating & cooling, carpentry.
Handle move-in and move-out tenant matters.
Negotiate service contracts.
Be the contact with the tenants and enforce rules and regulations with lease clauses.
Attend weekly meetings with the company President
Handle some after-hour matters on occasion.
Marketing/Leasing:
Assure properties look maintained for attractive curb appeal.
Show vacant units/properties.
Evaluate apartment applicants, qualify them, and move them in.
Financial:
Assure properties are managed to achieve profitability.
Review property invoices and submit them to Chief Financial Officer in Ypsilanti.
Collect rents and address rent collection with delinquent residents, which may involve eviction and legal action on occasion.
Problem-solve with CFO when accounts receivable/accounts payable issues arise.
Individual must possess, or have the ability to learn, the following skills:
Strong-minded and strong can-do attitude.
Outstanding interpersonal and communication skills
Ability to solve problems
Requirements
Individual must possess, or have the ability to learn, the following skills:
Strong-minded and strong can-do attitude.
Outstanding interpersonal and communication skills
Ability to solve problems
Associate Property Manager
Assistant property manager job in Westland, MI
Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
We are currently looking for an Associate Property Manager to join our on-site community team to help support a positive experience for our residents.
What are the responsibilities of an Associate Property Manager?
Responsible for all activities related to apartment rentals, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures
Oversee assigned department(s) and work cohesively with supervisors to ensure each team's success in their day-to-day operations
Promote high quality customer service through team development initiatives
Consistently review and develop the team on technical and administrative processes
Interview and hire qualified candidates
Successfully acclimate new hires into their roles
Successfully evaluate and resolve resident concerns in a timely manner
Identify areas for improvement and suggest practical updates to enhance resident retention and revenue
Evaluate contractor projects upon completion to ensure high quality and contract compliance
Assist the Property Manager with accurate and timely report submission
Accurately prepare and submit communications to the collections department
Participate in organizing and facilitating community events and other special projects as assigned
Note repairs, replacements needed and appropriate charges for resident damages upon move out.
What are the role requirements?
Bachelor's degree is preferred
Previous experience in a supervisory role is preferred
Previous sales or customer service experience is required
Previous experience in multi-family property management is preferred
Previous leasing experience is preferred
Must be proficient with Microsoft Office programs
Experience using Yardi Voyager or related property management software is preferred
Maintain a professional appearance following team dress code policy
Must be flexible with work schedule. Weekend hours may be assigned
Have reliable transportation and valid driver's license
What's in it for you?
Comprehensive benefits package, including 401(k) with company match
On the job training and development
Generous paid time off programs
Competitive compensation plan with bonus opportunities
Great work environment
Opportunities for advancement
Discounted apartment home
Compensation: Starting at $24.57 per hour or higher, based on experience.
Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
Assistant Property Manager
Assistant property manager job in Monroe, MI
About the Company
Headquartered in Orlando, FL - AGPM, LLC is a prominent national real estate development, investment, and management company that owns and operates premier multifamily residential developments and commercial assets throughout the United States. AGPM, LLC specializes in the acquisition of general partnerships and investor limited partnership interests.
As an owner/operator of premier multifamily assets and developments, AGPM, LLC is highly invested in our Team Members and the company offers an incredibly competitive benefit and compensation package; including, but not limited to:
Base salary + Performance-based Bonuses - 2 times per year.
Significant Discount for rental units.
Flex Time.
Comprehensive Medical, Dental, Vision.
401k + Employer Match.
Short Term Disability coverage.
Life Insurance.
A generous PTO Plan and Company Paid Holidays.
Paid Early Release for Company Holidays.
AGPM, LLC is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds, and skills to best serve the communities in which we operate. AGPM fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other's growth within the company.
For additional information about AGPM, LLC - please visit our website at *******************
Requirements
Successful candidates will possess the following skills/experience:
Job Description:
Assists the Property Manager (PM) with all aspects of operational procedures including the daily oversight of all maintenance personnel.
Manage affordable housing waitlist(s).
Screen and review applicants for eligibility for tax credits (LIHTC) and/or Section 8.
Perform additional background/credit screenings on applicants.
Complete move-ins under LIHTC and S8 parameters.
Manages HQS inspections/repairs.
Oversees equipment repairs and status updates.
Manages general building maintenance operations.
Track, maintain, and schedule in-house resident maintenance repair requests, as well as repairs requiring external vendors.
Prepare and release vendors via work authorizations ensuring that all approvals are in place pursuant to pre-established thresholds.
Maintains frequent resident engagement which includes resident follow up and timely responses (e.g., email, phone, etc.).
Supports, tracks, and assists both the site team(s) and PM on agency-specific regularly inspections (i.e., REAC, MOR, API, etc.).
Tracks and logs vacant apartments; follow up with PM to schedule and prepare make-ready process.
Works alongside PM reviewing MOR report information especially when explaining collections, legal/arrears, and bad debt matters.
Additional Knowledge, Skills, and Abilities:
Must have tax credit (LIHTC) and Section 8 experience.
Must have strong knowledge of affordable housing programs and requirements.
Must be proficient in Microsoft Office applications.
Proficiency in Yardi required.
Experience in multifamily property management having served in administrative or APM-specific role(s).
Must display ability to complete tasks/projects on-time.
Ability to collaborate with people and manage administrative projects.
Must possess exemplary customer service skills.
Must be able to multi-task well, all within specific time constraints.
This position requires organization and great attention to detail.
Community Manager
Assistant property manager job in Perrysburg, OH
Love Where You Work! At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play. As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.
Position: Community Manager
Location: Waterstone Landing - Dayton, OH
Salary: $65,000 - $70,000 annually, plus incentives averaging $15,000 per year
Office Hours: Monday through Friday, 9am - 6pm
Who We're Looking For:
* At least of one year of property management experience in the multifamily residential industry.
* Excellent interpersonal and customer service skills.
* Strong organizational and multitasking abilities.
* Knowledge of budgeting, financial reporting, and cost control.
* Meticulous with strong written and verbal communication.
* Social media marketing experience.
* Valid driver's license, reliable vehicle, and auto-insurance.
* Willingness to undergo drug and background checks upon a job offer.
Other Helpful Skills and Competencies:
* CAM or CAPS designation (preferred)
* Experience working directly with property owners
* Experience with CMHA vouchers is a plus
* Yardi experience (preferred)
What You'll Do:
* Oversee daily operations to create a positive living experience for residents.
* Manage leasing activities, including showing units and preparing lease agreements.
* Build relationships with residents, resolving issues promptly and professionally.
* Collaborate with maintenance and administrative teams to maintain property standards.
* Monitor budgets, financials, and occupancy to maximize property success.
* Organize community events to enhance resident engagement.
* Enforce community policies, ensuring a safe and harmonious environment.
Why You'll Love Working at Towne Properties:
* Health/Dental/Vision insurance options, life insurance, FSA, 401(k) with match, plus yearly bonuses
* Generous PTO: paid holidays, vacation, and sick/personal days
* Training and career advancement through Towne University with certification support including CAM or CAPS designation!
* Supportive team environment, referral bonuses, recognition programs and more!
* Family-owned since 1961 with a strong foundation for your career growth
* Proud Energage Top Workplace 2018-2025
Apply now and start building your future with us!
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
* 1+ year of property management experience in the multifamily residential industry
* Yardi experience (preferred)
* Valid driver's license, reliable vehicle, and auto-insurance
Salary Description
$65,000 - $70,000/year, plus incentives
Assistant, Property
Assistant property manager job in Romulus, MI
Provide assistance to a team of Property Managers in all administrative aspects of property management administration and reporting. Lead member and first (telephone) response for tenant/customer service requests serving a portfolio of investment and corporate properties. Compile, and assist in the preparation of, various monthly (and other periodic) property operational, administrative and financial reports. Administrative duties require broad experience, skill and knowledge of organization policies and practices for a specific group or individual. Analysis and determination of information requests and follow-up. May directly assist in budget preparation and control activities.
ESSENTIAL DUTIES:
Ensure financial controls and business processes are in place relative to processing, monitoring, analyzing and reporting all expenditures. Where lacking, assist in developing programs to support the business needs.
Coordinate with Property Managers in property-related documents administration - memoranda, letters, monthly reports, proposals, and other projects from draft using company software packages such as spreadsheets, word processing and graphics. Create transcription from Dictaphone. Ensure timeliness and accuracy of documents.
Coordinate tenant service requests pertaining to property operations and administration. Maintain a professional image to internal and external callers. Delegate calls to property service technicians and follow up with tenant and/or property manager as required.
Compile information, prepare and update reports or process other documents as required: Lease Abstracts, Vendor Insurance Certificates, Vendor Service Agreements, Vendor Invoices and Service Records, Property Emergency Call Lists, Tenant Contact Lists, etc.
Develop and maintain property filing & tracking systems for reports and documents identified above.
Assist Property Managers in the annual budget preparation and development.
Administer and print various property accounting reports (as produced by the company's accounting software) for Property Manager review or compilation in the property monthly (or other periodic) reports - Accounts Receivable, Check Register, Variance Report, General Ledger, Rent Roll, etc.
Administer vendor, RE Tax and other property invoices. Date stamp, code/process for Property Manager review/approval and enter into the accounting system.
Organization and scheduling of meetings. Prepare/organize items in relation to meetings, including but not limited to, site reservation, preparation of necessary materials, interaction with attendees, etc.
Assist Property Managers in the monthly billing, periodic tenant billing adjustments (PTAR's) and subsequent collections of monthly tenant rent and other tenant receivables.
Oversee copying, faxing and mail distribution within designated area. Monitor and order general office supplies as needed. Ensure assigned office equipment is adequately maintained and secure. Contact and coordinate with vendors to service or repair equipment.
May perform other duties as assigned.
SKILLS, EDUCATION AND EXPERIENCE:
Bachelor's Degree or High School Diploma/General Education Degree (GED) and a Minimum 3-4 years previous related experience preferably in a Real Estate Background.
Proficient in MS Word, MS Excel, E-Mail.
Working knowledge of Internet and Internet Searching Techniques.
Ability to work independently with minimal supervision.
Flexibility to handle changing priorities and projects.
Ability to prioritize workload with an attention to detail and willingness to complete projects in a timely and efficient manner.
Strong proofreading and editing skills.
Strong business vocabulary, grammar, and effective communication skills.
Discretion regarding personnel and industry-related matters.
Excellent interpersonal skills.
Attention to detail.
Broker or salesman license as required for property management in the state/s where business is transacted.
BENEFITS AND PERKS:
Industry leading Parental Leave Policy (up to 16 weeks)
Generous healthcare
Bright Horizons back-up care program
Generous paid time off
Education reimbursement
Referral Program
Opportunities to network and connect.
Minimum of 8 years' experience in property operations.
Knowledge in all aspects of business including leasing and construction management.
Must have been responsible for a portfolio of three or more projects with direct reports.
Valid real estate license in States that require it.
May perform other duties as assigned
Salary: $20/hr. - $30/hr.
The hourly rate is between $20.00 and $30.00per hour, and the anticipated annual base compensation range for this position will be $41,600 - $62,400 inclusive of required overtime.
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
Auto-ApplyProperty Manager
Assistant property manager job in Toledo, OH
Description Are you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with Urban Land Co!Why Urban? At Urban, we lead with purpose, create a culture we love, and never stop seeking new ways to grow. We're not just a real estate company - we're a people company. And our people are experts in the world of property management. As a Property Manager on the Property Management team, you will be responsible for directing the team members on the assigned apartment community(ies), and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives. This includes, but is not limited to, developing and executing property budgets, hiring and developing Performance Management team members, resident relations, property maintenance, rent collection, reporting, resident improvement activities and managing general leasing and renewal activities.
Leads, manages, and holds accountable (LMA), directs and develops assigned communities' Performance Management, Sales and Service teams
Facilitate meetings and maintain communications/relationships with clients, vendors and internal team members
Coordinate Performance Management functions for community renovations or new management accounts
Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors
Assist in the performance of due diligence for prospective acquisitions
Serve as a hiring manager and participates in interviews, hiring decisions, onboarding and oversees direct team's performance including employee development. Also, participates with development of people leader and team member level training programs
Oversees marketing, leasing campaigns and renewal programs as directed by company standards
Coordinates and manages the resolution of all resident related customer service issues, and when necessary, meets directly with residents to resolve issues
Oversees property and resident files, general leasing and renewal activities, and rent collection
Oversees the development of property operating budgets and strategic planning for assigned communities. Monitors all purchases and expenses to ensure cost effectiveness and that communities operate within approved budgets
Reviews weekly operating reports, financial statements and payables to ensure financial performance goals are attained. Submits routine and requested reports on matters pertaining to the operational forecasts and financial performance of the property, site appearance, property audits, and marketing or traffic related activities
Suggests all plans and promotions involving rent increases, lease terms, and concessions and reviews with property manager(s)
Reviews and approves submitted paperwork from field operations including, but not limited to, hours worked by team members, purchase orders, contracts and purchase card transitions
Create individual development plans for themselves and their respective team members
Continuously recommend, develop and execute additional training for Performance Management team members to benefit the apartment communities proactively and on an as needed basis
Ensures compliance with property condition and quality standards
Ensure team completes work in accordance with all rental regulatory and contractual agreements along with all company policies/procedures and governmental compliance requirements
Works in conjunction with the Service Manager to implement and execute a preventative maintenance program to ensure structural, physical appearance, equipment and safety issues are addressed and corrective actions are immediately implemented, if needed
Coordinate with construction, warranty, quality assurance and renovations departments to identify capital improvement projects for all apartments and ensure proper funds are budgeted
Performs other related duties as required and assigned
About You
High school degree or equivalent required, bachelor's degree in Property Management, Real Estate, Business Administration or a related field is preferred
At least three (3) to five (5) years of related property management experience with multi-family/residential property is required
At least one (1) year of experience leading a team is required
A strong sense of responsibility, ownership, and accountability
Strong knowledge to adhere to applicable federal, state, and city regulations involving Fair Housing, health and safety policies and procedures, and other aspects of residential, multi-family property management
Financial analysis skills and ability to manage operations within the approved annual budget
Detailed knowledge of the eviction process, and applicable state & federal laws.
Excellent interpersonal skills including strong verbal and written communication skills
A positive, get the job done attitude
Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills
Strong leadership skills and ability to develop, train, and motivate others
What Our Team Members Say:
“LINK has a phenomenal culture. Coworkers are extremely supportive. Directors make themselves readily available to help. I couldn't be more excited about choosing LINK for my career path.”
“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”
“LINK actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”
Feel like you could make an impact at ULCo? Apply today- We are excited to meet you!
Auto-ApplyProperty Manager
Assistant property manager job in Toledo, OH
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
* Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
* Management Agreement - The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
* Owners' Needs - Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
* Education - Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
* Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
* Determine Fair Market Rent - utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
* Listing Input - prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
* Rental Inquiries - respond promptly to all phone and email inquiries on active listings.
* Screening - verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
* Negotiate - present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
* Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
* Lease Preparation and Enforcement - explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
* Tenant Relations - swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
* Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
* Move-in Inspection - Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
* Routine Inspections - Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
* Move-out Inspection - A "final inspection" must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
* Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
* Systems of a Property - Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
* Repairs - Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be "on site" to take control of the situation.
* Maintenance - Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
* Contractors - Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
* Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
* SCRA - The Servicemembers Civil Relief Act is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
* Local city code - Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
* Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
* Client - the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
* Customer - the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
* Strike the Balance - A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
* Must have valid Real Estate License in the state in which you manage property.
* Must have valid Drivers' License and be in possession of a vehicle for daily use.
* Proficiency in Microsoft Office is essential.
* Knowledge of basic accounting.
* Ability to manage time effectively.
* Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
* Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
* Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Property Manager
Assistant property manager job in Toledo, OH
at Urban Land Co.
Are you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with Urban Land Co!Why Urban? At Urban, we lead with purpose, create a culture we love, and never stop seeking new ways to grow. We're not just a real estate company - we're a people company. And our people are experts in the world of property management. As a Property Manager on the Property Management team, you will be responsible for directing the team members on the assigned apartment community(ies), and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives. This includes, but is not limited to, developing and executing property budgets, hiring and developing Performance Management team members, resident relations, property maintenance, rent collection, reporting, resident improvement activities and managing general leasing and renewal activities.
Leads, manages, and holds accountable (LMA), directs and develops assigned communities' Performance Management, Sales and Service teams
Facilitate meetings and maintain communications/relationships with clients, vendors and internal team members
Coordinate Performance Management functions for community renovations or new management accounts
Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors
Assist in the performance of due diligence for prospective acquisitions
Serve as a hiring manager and participates in interviews, hiring decisions, onboarding and oversees direct team's performance including employee development. Also, participates with development of people leader and team member level training programs
Oversees marketing, leasing campaigns and renewal programs as directed by company standards
Coordinates and manages the resolution of all resident related customer service issues, and when necessary, meets directly with residents to resolve issues
Oversees property and resident files, general leasing and renewal activities, and rent collection
Oversees the development of property operating budgets and strategic planning for assigned communities. Monitors all purchases and expenses to ensure cost effectiveness and that communities operate within approved budgets
Reviews weekly operating reports, financial statements and payables to ensure financial performance goals are attained. Submits routine and requested reports on matters pertaining to the operational forecasts and financial performance of the property, site appearance, property audits, and marketing or traffic related activities
Suggests all plans and promotions involving rent increases, lease terms, and concessions and reviews with property manager(s)
Reviews and approves submitted paperwork from field operations including, but not limited to, hours worked by team members, purchase orders, contracts and purchase card transitions
Create individual development plans for themselves and their respective team members
Continuously recommend, develop and execute additional training for Performance Management team members to benefit the apartment communities proactively and on an as needed basis
Ensures compliance with property condition and quality standards
Ensure team completes work in accordance with all rental regulatory and contractual agreements along with all company policies/procedures and governmental compliance requirements
Works in conjunction with the Service Manager to implement and execute a preventative maintenance program to ensure structural, physical appearance, equipment and safety issues are addressed and corrective actions are immediately implemented, if needed
Coordinate with construction, warranty, quality assurance and renovations departments to identify capital improvement projects for all apartments and ensure proper funds are budgeted
Performs other related duties as required and assigned
About You
High school degree or equivalent required, bachelor's degree in Property Management, Real Estate, Business Administration or a related field is preferred
At least three (3) to five (5) years of related property management experience with multi-family/residential property is required
At least one (1) year of experience leading a team is required
A strong sense of responsibility, ownership, and accountability
Strong knowledge to adhere to applicable federal, state, and city regulations involving Fair Housing, health and safety policies and procedures, and other aspects of residential, multi-family property management
Financial analysis skills and ability to manage operations within the approved annual budget
Detailed knowledge of the eviction process, and applicable state & federal laws.
Excellent interpersonal skills including strong verbal and written communication skills
A positive, get the job done attitude
Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills
Strong leadership skills and ability to develop, train, and motivate others
What Our Team Members Say:
“LINK has a phenomenal culture. Coworkers are extremely supportive. Directors make themselves readily available to help. I couldn't be more excited about choosing LINK for my career path.”
“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”
“LINK actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”
Feel like you could make an impact at ULCo? Apply today- We are excited to meet you!
Auto-ApplyProperty Manager
Assistant property manager job in Toledo, OH
Property Manager
Classification Title:
Manager
Reports to:
Regional Director of Housing
Department:
Asset Management
FLSA & Union Status:
Salaried; Exempt Non-Union
Employment Status:
Full-time
Summary The primary purpose of this position is to direct all facets of business at LMH-operated properties. The incumbent enforces leasing agreements and timely rent payments by residents, ensures that all procedures and units are compliant with applicable regulations, and fills vacant units within the acceptable time-frame. This position requires occasionally requires attendance at evening and weekend meetings or events. All activities must support Lucas Metropolitan Housing Authority (“LMH”) mission, strategic goals, and objectives. Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
Manages the work of staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
Ensures an occupancy level of 98% or higher; provides information regarding Agency programs refers residents to other community agencies and confers with Agency representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns.
Conducts orientation for new residents, including showing units, explaining the lease, and discussing resident responsibilities, including maintenance requirements; ensures that proper paperwork is filled out for new residents and inputs into system.
Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when applicable.
Monitors all Public Housing files, records, and computer databases, ensuring that they are properly secured and that they comply with HUD regulations and Agency policies; monitors files for income discrepancies; updates files as needed, retrieving new hire data on new residents and existing residents.
Establishes and maintains HUD-required statistical reports and assists with HUD monitoring and reviews for Public Housing program. Monitors preparation of applications to HUD for Public Housing programs.
Maintains records of vacant apartments ready for move-in; prepares weekly move-in and move-out lists; ensures that all LMHA properties are occupied to maximum capacity.
Administers the client/applicant grievance process, ensuring that parties receive fair and equitable treatment; provides documentation and assistance as needed during the processing of evictions.
Prepares rent delinquency notices and eviction forms; attends court for eviction hearings; and monitors security reports.
Conducts move-in and move-out inspections of assigned apartments; performs inspections of buildings and grounds to observe conditions of property; and generates work orders for needed maintenance.
Performs inspections of buildings and grounds to observe conditions of property; takes inventory of office and housing supplies and fills out requisitions for missing items as needed.
Assists with annual and interim re-certifications, conducting housekeeping inspections and addressing resident issues and/or concerns.
Oversees all maintenance functions within the AMP and in collaboration with the Maintenance Supervisor and ensures all necessary work is performed effectively and efficiently. Makes recommendations for capital improvements to residential properties and administrative buildings in assigned AMP to the Vice President of Asset Management; contracts with outside maintenance providers as needed.
Partners with the Director of Property Management, Vice President of Asset Management and the Vice President of Public Safety to monitor crime detection and prevention initiatives to ensure all required corrective action is accomplished. Reviews all relevant police reports, resident reports and any other sources of information regarding lease violations or criminal activity.
Prepares and submits periodic reports to the senior management on vacancies, move-ins, move-outs, rents charged, transfers, and other statistics.
Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required.
Performs other duties as assigned.
Education and/or Experience Bachelor's Degree in business administration, public administration, or related field and a minimum of four (4) years of experience in the management of a housing development, with a minimum of one (1) year in a supervisory position. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver's license and be insurable under the Authority's plan. Technical Skills To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have ability to learn other computer software programs as required by assigned tasks. Must obtain a Public Housing Manager Certification within one (1) year of employment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, walking long distances, climbing stairs, operating computers and other office equipment, moving about the office, and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position generally works on Authority properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
Property Manager
Assistant property manager job in Ann Arbor, MI
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyProperty Manager
Assistant property manager job in Dearborn Heights, MI
Job Description
Join the fastest growing property management company in Michigan as a Property Manager! LR Management is looking for a dependable and hard-working individual with previous apartment management experience to join our team. The successful candidate will be a team player, have a positive attitude along with being self-motivated and self-directed.
The Property Manager is the leader of their team and uses their experience and knowledge to drive the performance of their community in all areas. They will assist in planning and executing all real estate activities and transactions.
LR Management offers an outstanding total compensation package including:
Competitive compensation
Employee training and certification assistance
Career growth opportunities
Health, vision, and dental benefits
A wide selection of voluntary benefits to meet employees' individual needs
401(k) with company match
15 days of accrued PTO per year
7 paid holidays each calendar year
Responsibilities include, but are not limited to:
Supervise all staff and oversee timesheet submission
Approve all overtime and vacation requests
Participate in hiring and training staff
Conduct employee reviews
Maintain relations with residents, staff, and vendors.
Oversee accounts receivable making sure rent and fees are billed and collected
Prepare, post, and make bank deposits daily
Oversee service and capital contracts for timeliness and accuracy, along with maintaining required certificates of insurance from vendors
Oversee and complete Statement of Deposit Accounting (SODA) in a timely manner for submission to corporate office
Perform property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards
Oversee the process of turning a unit conduct a pre-move-in inspection
Conduct move-out inspections and assess unit for charges
Develop and maintain preventative maintenance schedules
Perform Leasing Agent and Assistant Manager duties as needed
Prepare accident/incident reports per LR Management policies in the event of an incident with a resident, guest, outside vendor, or employee
Perform general office duties, including, but not limited to, answering the telephone, writing service requests, following up on completed or pending service requests and maintaining logbooks and records of all work completed on-site, file organization, along with monitoring and maintaining office supplies and printed material
Properly code and submit all invoices to accounts payable on a weekly basis
Adhere to established policies relating to fair housing
Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
Qualifications include, but are not limited to:
Minimum of 5 years' experience with multi-family, mixed-income housing developments
Previous experience in property management or other related fields
Familiarity with real estate contracts and leases
Team-oriented
Ability to build rapport with tenants
Ability to multitask and prioritize
Excellent written and verbal communication skills