Cengage Learning jobs in Newark, NJ

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Lead for Cengage Work Program Management** We are in search of a proficient and dedicated Program Manager to become part of our high-achieving team. This position offers great visibility and brings about various challenges and opportunities to achieve significant results through problem-solving, teamwork, and leadership. The Program Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support, and Engineering to ensure alignment and successful achievement of program goals. This role is essential in guiding the product technology teams towards a Product Operating Model, encouraging a collaborative, empowered, and outcome-focused approach. **What You'll Do Here** + **Lead Program Initiatives:** Work with leads to deliver projects through lifecycle phases. Align key deliverables for program success. + **Foster Communication and Transparency** : Foster communication and facilitate regular planning/status meetings within workstreams, updating C-level partners on program health and progress. Stay proactive in overseeing critical decisions, monitor their progress, and communicating updates to ensure transparency among all collaborators. + **Address Obstacles:** Identify and solve obstacles, trade-offs, and key path problems by managing risks, issues, and changes through tools like risk registers and PMO protocols. + **Manage Budgets and Resources** : Develop and lead all aspects of program budgets, ensuring costs stay within target across all workstreams. Optimize prioritization of resources, including vendor teams, to improve efficiency and delivery. + **Ensure Customer Readiness:** Ensure customer support expectations are set, training is planned, and validation activities (e.g., UX testing) are implemented effectively to drive a seamless customer experience. + **Detail program health** with actionable reporting on key achievements, metrics, risks, and insights for informed decision-making. + **Assist in Planning:** Aid in roadmap and initiative planning by aligning with product management objectives and maintaining program focus. + **Drive Constant Advancement:** Advocate for and drive constant advancements in processes, strategic alignment, and communication to facilitate successful implementation across all workstreams. Assist in transitioning to a Product Operating Model by integrating practices that empower product teams and nurture a focus on market outcomes. **Skills You'll Need for This Role** + **Experience** : At least 5 years of experience in technology program management that demonstrate leadership across multiple business functions. + **Cross-Functional Collaboration:** Strong capacity to cooperate with teams in Product, Engineering, UX, Marketing, Content Development, Technology Operations, Sales, and Customer Support to achieve results and address difficulties. + **Program Management Expertise:** Demonstrable ability to lead complex programs with multiple breakthroughs, cross-functional dependencies, and varying priorities while keeping focus on program goals and outcomes. + **Leadership and Influence:** Outstanding communication skills and the ability to cultivate positive partnerships and sway collaborators at every level, from executives to team members. + **Facilitation Skills:** Skilled at facilitating productive meetings, leading decision-making discussions, and ensuring alignment across team members. + **Financial and Resource Management:** Proficient in handling program budgets, prioritizing resources, and supervising vendor teams, emphasizing cost control and streamlined delivery. + **Risk and Change Management:** Skilled at managing risks and organizational changes, with practical experience using tools such as risk registers and issue logs to track program advancement. + **Problem-Solving:** Exhibit proven organizational and critical-thinking abilities to excel in uncertain, dynamic, and innovative settings. + **Technical Familiarity:** Familiarity with software development practices (e.g., Agile/Scrum, Kanban, SAFe) and tools (e.g., Aha!, JIRA, Confluence, and SmartSheet). + **Change Management:** Experience in helping teams transition to new operational models, particularly from a project-based approach to a product-centric one. + Emotional Intelligence: Ability to read the room, recognize and manage through misalignment and complex situations. **Preferred Qualifications** + PMP or a similar project/program management certification. + Demonstrated accomplishment in spearheading projects encompassing various business departments like Marketing, Technology, UX, and Customer Support. + Familiarity with the Product Operating Model. + Experience in the EdTech or education sector, especially within fast-growth businesses like Ed2Go, InfoSec, or Milady. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $180,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

College Board - Global Strategy & Talent Location: This is an in-office role and requires the candidate to be on-site at our College Board NYC office at 225 Liberty Street Monday through Friday. Role Type: This is a full-time position Preferred Application Deadline: Sunday, November 30th (Please keep in mind College Board offices will be closed November 27th - November 28th and December 25th - January 2nd so it is better to apply sooner than later) About the Team The Workplace Experience Team at College Board is dedicated to creating exceptional office environments where people connect, collaborate, and do their best work. Our team works full-time on-site from our offices in New York City, Puerto Rico, and Reston, Virginia, ensuring our facilities are safe, welcoming, and equipped for success. We're passionate about delivering top-notch internal customer service and creating experiences that make employees excited to come into the office. We partner across the organization to ensure every employee - whether they work on-site daily or visit occasionally - feels at home, supported, and able to make the most of their time together. About the Opportunity As the Workplace Experience Coordinator in our New York City office, you'll be the heartbeat of our workplace - the friendly face that makes everyone feel welcome, the problem-solver who keeps things running smoothly, and the detail-oriented professional who ensures our office is a place people want to be in. You'll be reporting up to the Director of Workplace Experience. You're not just a coordinator; you're the person who creates the experience. From the moment someone walks through our doors to the seamless support of a major meeting, your impact is felt throughout the day. Your attention to detail ensures coffee supplies are always stocked, meetings run without a hitch, packages reach the right people, and our spaces stay welcoming and functional. This role is perfect for someone who thrives on variety, takes pride in exceptional service, loves solving problems proactively, and finds joy in making other people's days better. In this role, you will: Reception & Daily Office Operations (40%) Serve as the friendly, professional face greeting employees, visitors, and vendors at our main reception desk Register visitors in Robin and building visitor management systems, coordinate with building security for seamless entry Monitor reception area presentation throughout the day, maintaining polished, professional appearance Conduct daily walkthroughs of all office areas using a standardized checklist, identifying and addressing cleanliness, maintenance, safety, or aesthetic issues proactively Take immediate action on issues within scope or escalate appropriately to Assistant Director or building management Maintain ownership mindset as front-line representative ensuring exceptional office experience Mail, Package & Supply Management (20%) Receive, log, sort, and track all incoming mail and packages using Shipping 360 system Deliver time-sensitive items within 2 hours and notify recipients of package arrivals Forward misdirected mail to appropriate College Board locations Advise employees on outgoing mail procedures and schedule FedEx pickups Check designated supply areas weekly and restock office supplies, paper towels, meeting accessories, and essentials before stockouts occur Organize supplies for easy access and maintain professional, organized appearance Café, Pantry & Common Area Excellence (15%) Conduct multiple daily inspections (3-4x) of café and pantry areas ensuring they're clean, organized, and inviting Maintain a clean, organized, and inviting atmosphere in all shared spaces through regular tidying and upkeep by straightening furniture, clearing trash, and wiping down surfaces Monitor inventory levels and alert vendors to restock needs proactively Coordinate Sharebite group lunch deliveries for Bites @ The Board program, organizing meals for easy employee pickup Assist employees with locating their lunch orders, guide those without orders to available extras, and resolve any damaged deliveries or order discrepancies promptly and professionally Report equipment malfunctions requiring vendor repair Meeting & Event Support (15%) Serve as point of contact for meeting organizers, advising on available rooms, amenities, existing bookings, and catering partners Coordinate vendor access, manage Certificates of Insurance (COI) requests, and arrange building coordination Set up and break down meeting rooms, rearrange furniture for different configurations Receive catering deliveries and direct setup when needed Assist with event setup, execution, and cleanup for office celebrations, all-hands meetings, and team gatherings under direction of Assistant Director Process Documentation & Continuous Improvement (10%) Write clear process documentation for assigned workplace experience procedures Update documentation when processes change or improve Follow standardized processes to ensure consistent, high-quality service delivery Escalate facility issues to ABM (janitorial services) with detailed documentation and follow up to completion Share ideas for operational improvements and efficiency gains About You Exceptional candidates can effectively speak to: 2-4 years of experience in customer service, hospitality, office operations, facilities coordination, or related service-oriented fields Exceptional customer service orientation with genuine passion for helping people and creating welcoming experiences Strong organizational and multitasking abilities to manage multiple priorities, maintain attention to detail, and keep operations running smoothly Proactive problem-solving skills that spot issues before they escalate and take initiative to resolve them independently Professional communication skills (verbal and written) with warmth, clarity, and professionalism Technical proficiency with Microsoft Office Suite (Outlook, Word, Excel) and comfort learning new systems like Robin, Shipping 360, and ticketing platforms Self-direction and independence to work with minimal supervision, make good decisions, and escalate appropriately Calm demeanor under pressure maintaining composure when handling multiple requests simultaneously Physical capability to lift supplies up to 40 lbs, stand and move around the office throughout the day, and arrange furniture as needed for meetings and events Reliable on-site presence with consistent attendance, punctuality, and commitment to being available Monday-Friday in the New York City office All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. Preferred application deadline is Sunday, November 30th. Please keep in mind that College Board offices will be closed November 27th - November 28th and December 25th - January 2nd so it is better to apply sooner than later. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $50,000 - $65,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront-rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-AP1 #LI-ONSITE

Job Description About the Role We're looking for a dynamic Social Media Producer to join Amplify in New York City This is a hands-on role at the intersection of creativity, production, and social media culture. The successful candidate will help ideate, produce, and deliver social-first content that inspires and educates creators worldwide. Key Responsibilities Content & Campaign Production Turn briefs into innovative, social-first ideas tailored for TikTok and other platforms. Organise, manage, and produce shoots across the East Coast with the ability to handle other markets from time to time. Support in writing copy, storyboarding, and crafting creator-led formats. Client & Stakeholder Collaboration Work collaboratively and directly with cross functional TikTok teams to help bring projects (creator-led productions, social ideas, event coverage etc) to life from inception to delivery Manage approvals with key stakeholders at both Amplify and TikTok. manage timelines, leading alignment meetings, recaps Creative & Strategic Input Spot cultural moments and trends that can inform fresh content ideas. Contribute to brainstorms and pitch decks with creative insights. Track and analyse content performance, preparing reports and insights for TikTok and Amplify. What We're Looking For Deep understanding of social platform (especially TikTok)and what makes content relevant, shareable, and trendsetting. Experience producing content from concept through to delivery (shoots, editing coordination, approvals, publishing). High EQ with the ability to build strong relationships and work effectively with creators, clients, and internal teams. Highly organised with exceptional attention to detail; able to juggle multiple moving parts at once. Comfortable rolling up your sleeves, whether coordinating logistics, jumping in on set, or managing feedback rounds. Strong communication skills and a collaborative, solutions-focused mindset. Why Join Amplify Amplify is a global creator-first agency working with leading platforms, brands, and talent across APAC, the U.S., and beyond. This role is a unique chance to sit at the heart of TikTok's creator ecosystem and shape content that reaches millions daily. You'll be part of a passionate team that values ambition, creativity, and collaboration.

College Board - Finance Location: This is a hybrid role and requires the candidate to be on-site at CB offices in New York City every Tuesday and Wednesday. Role Type: This is a full-time position About the Team The General Ledger (GL) Team at College Board is a collaborative and detail-oriented group responsible for maintaining the integrity of the organization's financial data. We ensure that every transaction across the enterprise is accurately recorded, reconciled, and reported, serving as the foundation for sound financial decision-making and compliance. Our team partners closely with colleagues across Finance and the broader organization to deliver precise, timely financial information that supports College Board's mission and strategic goals. We take pride in our shared commitment to accuracy, accountability, and continuous improvement while fostering a supportive, team-first environment where learning and excellence go hand in hand. About the Opportunity As a key member of the General Ledger (GL) Team, you will play a vital role in ensuring that College Board's financial systems and processes operate with accuracy, integrity, and efficiency. Your work will directly support the organization's mission by enabling College Board to responsibly manage its resources so it can expand access and opportunity for more students. In this role, you will be responsible for maintaining the health of College Board's financial data through hands-on accounting, reconciliation, and reporting activities. You will ensure compliance with accounting standards, support both internal and external audits, and contribute to continuous process improvement across the Finance organization. You will also serve as a key partner in managing our Workday financial systems and ensuring that all banking and vendor data are processed accurately and on time. This is an opportunity for a detail-oriented and motivated accounting professional to make an impact in a mission-driven organization. You will bring a strong understanding of general ledger management, audit readiness, and financial controls and thrive in a collaborative environment that values precision, accountability, and innovation . In this role, you will: General Ledger Process (45%) Prepare journal entries relating to the close process for all assigned areas including but not limited to banking, assets, liabilities, revenue, and expense. Perform all bank reconciliations for assigned accounts resolving reconciling items in Workday among the cash, bank and general ledger balances. Perform all assigned Account Reconciliations and resolve account discrepancies within the established deadlines. Review assigned journal entries for accuracy and ensure that they are properly supported. Follow up with journal entry submitter timely to resolve journal entry issues. Perform key validation procedures all throughout the close process to ensure the integrity of the financials such as comparing parent accounts with spend categories, and activity code and cost center combinations. Oversee the resolution of variances deriving from the issues detected from the validation procedures, ensuring that issues are not only resolved but do not recur. Assists with both the external and internal audit process serving as a point of contact for audit requests and inquiries. Provides support to improve finance systems and key control processes through automation. Workday Bank Data Management (25%) Review daily bank data integration for all assigned cash accounts, determine the accounting for outstanding cash transactions, and ensure that cash transactions are reflected within the established deadlines. Perform manual bank statements in Workday Banking Workstream. Vendor Request Processing (30%) Assists with the vendor add process by reviewing all vendor add requests submitted by requisitioners and processing the requests within a 3-business day period after all completed requests have been submitted. Assists with the Vendor Add Mailbox ensuring that all inquiries are addressed timely and accurately. Assists with the reviews of tax documentation (W-9s and W-8s) associated with vendor add requests and escalates policy exceptions and issues. Assists with maintaining the integrity of the vendor file and performs quarterly purge and review procedures. About You Experience with both public and private accounting Expertise in General Ledger or Audit work with 7+ years performing financial close work GAAP knowledge and audit experience Bachelors of Science in Accounting with a CPA preferred A working knowledge of Workday Experience with Microsoft products, including Word, Excel, and Outlook Strong communication, problem solving, and analytical skills A proven history of dependability with the ability to multi-task Strong attention to detail with an eye for accuracy The ability to be creative and self-disciplined when identifying and completing critical tasks independently. The ability to travel 1-2 times a year on behalf of College Board business. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $75,000-$100,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** We are seeking a dedicated and meticulous Sales Support Specialist (SSS) to join our dynamic team. This unique position supports our sales representatives in both operational and digital capacities. Key responsibilities include aiding with administrative tasks, providing exceptional customer care, troubleshooting technical issues, and optimizing digital platforms. The ideal candidate will thrive in a collaborative environment, possess strong communication skills, and have a passion for customer care and results. This role offers an excellent opportunity for individuals interested in gaining customer-facing experience and considering a future career in sales. If you have remarkable organizational abilities and can manage various projects while providing outstanding service to customers and team members, consider joining our passionate team. This could be the perfect opportunity for you! **What you'll do:** + Support Sales Operations: Help the team with internal requests and daily operations to secure the achievement of the sales effort. + Effective Communication: Coordinate and communicate effectively with sales personnel and customers via phone and web conferencing. + Maintain Business Relationships: Provide updates on content, support interactions, manage orders, and assist faculty with digital solutions needs. + Proficient Use of Technology: Use technology communication tools proficiently to support operations. + Build Lasting Relationships: Employ clear, concise, and professional communication to establish and uphold connections with crucial individuals throughout designated accounts. + Focus on Digital Journey: Ensure correct digital product setup and fulfillment, focusing on enhancing the digital customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze reports from internal systems to assist with opportunity and territory analysis. + Issue Resolution: Help diagnose the root cause of technical issues and navigate organizational processes to achieve resolution. + Commitment and Ownership: Follow through on commitments, demonstrate a clear sense of ownership, and take personal responsibility for decisions, actions, and outcomes. + CRM Maintenance: Update and maintain the CRM as needed. + Collaborative Efforts: Work efficiently with internal and external contacts to support the sales team in achieving sales goals. + Other duties as assigned by management. **Skill you will need:** + Associate degree or equivalent experience with a successful record of accomplishment desired; At least two years of successful sales, technical support, customer service, or proven experience preferred + Exceptional written and verbal communication skills + Strong problem-solving skills with the ability to communicate next steps clearly + Highly flexible and adaptable to change + Ability to build and maintain strong relationships with key customers + Proficiency in PC and Microsoft Office applications + Experience working with digital products/applications + Demonstrated experience managing business needs and planning + Proven track record of independently balancing multiple tasks and priorities Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $19.00 - $24.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Position overview:** Join our dynamic team as a SAP OTC Consultant! We are seeking a dedicated individual with extensive experience and expertise in SAP SD. In this role, you will play a vital role in optimizing and streamlining our revenue accounting and reporting processes, working closely with various teams such as sales, finance, and IT. Your responsibilities will include configuring and customizing SAP SD modules, ensuring accurate revenue recognition, and providing guidance on SD best practices. We are looking for a detail-oriented professional with strong problem-solving skills and in-depth knowledge of SAP SD. If you are ready to take on this exciting challenge, we would love to hear from you! **Responsibilities:** + Configure and customize SAP SD modules to meet business requirements + Collaborate with functional consultants and business stakeholders to gather and detail revenue accounting and reporting requirements + Ensure accurate revenue recognition and compliance with accounting standards + Provide guidance and support on SD best practices + Perform system testing and support end-to-end implementation of SAP SD + Collaborate with other technical teams to ensure seamless integration of SAP SDwith other SAP modules and external systems + Identify and resolve issues related to SAP SDconfiguration and functionality + Stay up-to-date with the latest developments in SAP SD **Qualifications:** + Bachelor's degree in Computer Science, Information Systems, or a related field + Minimum of 8 years of experience in SAP SD + Strong knowledge of SAP SD modules, including revenue recognition processes and accounting principles + Experience in configuring and customizing SAP SD modules + Proficiency in SAP SD pricing, billing, and order management processes + Understanding of integration points between SAP SD, SD, and other SAP modules + Excellent problem-solving and analytical skills + Effective communication and interpersonal skills + Ability to work independently and collaboratively in a team environment + SAP SD certification is preferred Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target $101,900.00 - $132,450.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

We are looking for a highly skilled Educational Partnerships Manager to join our K12 sales team. In This Role You Will: Conduct high-quality, consultative discussions to identify customer needs and align Discovery Education's products and services to address those needs. Achieve quarterly and annual revenue targets. Maintain a thorough understanding of the educational marketplace, industry trends, funding developments, and Discovery Education's products. Build and cultivate relationships with key buying stakeholders in accounts, including Superintendents, Curriculum Directors, Department Heads, teachers, and other influential school district contacts. Provide timely and accurate reporting of pipeline, forecasts, account plans, and territory management activities. Develop and maintain a business pipeline of prospective clients and assume all territory management in the assigned territory. Gain customer commitments and advance opportunities through the sales process. Continually prospect for new business throughout the calendar year. Facilitate customer-facing meetings in schools and district offices. Research territory trends, competition, and funding sources to drive new sales strategically. Devise and implement effective campaigns within the assigned region. Core Competencies for Success: You have demonstrated the ability to work independently with minimum supervision. Experience selling to schools and districts within the assigned region. Strong presentation skills. Reside within the assigned territory. CRM familiarity with schools and contacts. Territory sales experience. Negotiation Skills. Communication Skills. Credentials and Experience: 2+ years of successful direct sales experience OR experience in the education field. Teaching or education tech/publishing experience. Valid Driver's License and reliable transportation. Legal right to work in the United States. This is a field sales role with approximately 50% travel, including weekly local travel and overnight trips during peak periods This role is designed to be remote and can sit out of New York, New Jersey or Connecticut.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values diversity, engagement, and discovery** Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day. **Job Description** Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals. **What you will do here:** Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. As an Enrollment Representative, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program while ensuring a top-notch customer experience at every touchpoint. At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Enrollment Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you! Candidates will need to possess basic computer knowledge and skills, including the ability to navigate common software applications and systems. Additionally, they should demonstrate the capability to perform basic troubleshooting when technical issues arise to ensure smooth and efficient operations. **Technology Requirements:** + Basic Computer Literacy: Ability to operate a computer confidently, including navigating operating systems and common software applications. + System Navigation: Proficiency in using web-based platforms, CRM systems, and enrollment tools to manage student information and workflows. + Troubleshooting Skills: Ability to perform basic troubleshooting when technical issues arise, such as connectivity problems, login errors, or navigation challenges. + Adaptability: Willingness to learn new technologies and adjust quickly to updates or changes in systems. + Communication Tools: Familiarity with email platforms, video conferencing tools, and instant messaging applications for effective virtual communication. **To succeed in this role, you will:** + Skillfully ask probing questions and overcome objections. + Counsel prospective students regarding their educational and career objectives. + Guide students through the enrollment process. + Successfully implement strategies to meet enrollment objectives. **Skills you will need here:** _(Required)_ + Technical expertise and capability to operate applications. + Reliable Wifi connection. (Not a Hotspot) _(Preferred)_ + Proven success in a customer-facing role. + Some college coursework or degree. + Prior experience in Student Admissions/Enrollment. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $27.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Associate Channel Partnership Manager** Join Cengage as a Channel Partnership Manager and play a pivotal role in crafting our product management strategies. You'll drive innovation, foster positive relationships, and help us deliver world-class educational solutions! **Partnership Responsibilities:** + Manage a pipeline of qualified leads to source and pursue partnerships aligning with our business goals + Negotiate favorable business terms and establish appropriate contract terms with leadership in Product and Legal + Coordinate contract management, renewals, and provide regular updates to collaborators + Identify and resolve issues with current third-party content providers + Assist in new vendor implementation efforts and collaborate with product/technology leadership on development impacts + Contribute to the annual partnership roadmap and planning, managing critical metrics for performance **Other Responsibilities:** + Support point-in-time needs and resource gaps within the Product Department + Work on high impact processes, projects, or tasks that have an immediate impact on the business + Contribute to planning efforts within the Product Department **Your Abilities:** + Intellectually curious, highly analytical, and capable of synthesizing information from multiple outputs + Fast learner with a passion for continuous innovation and improvement + Ability to tackle complicated problems by breaking them down into digestible chunks + Organized, meticulous, and able to prioritize tasks effectively **Your Qualifications:** + Bachelor's degree or equivalent experience + 3-5 years of work experience in a software/technology or education/publishing company + Strong computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) + Excellent written and verbal communication skills + Diligent and flexible + Experience with Microsoft Visio, Project, or MindMap software a plus + Experience with business intelligence or analytics a plus + Experience driving or supporting the launch of new processes, projects, or products a plus Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It's in our differences that we empower the way the world learns. We are seeking a highly skilled and experienced Data Analyst with Power BI Specialty to join a dynamic team of marketing analysts in driving forward our mission to transform business and ad tech data into valuable marketing insights. As a Data Analyst / Power BI Specialist in the Wiley Marketing team, you will play a crucial role developing strategically important shared data models for reports that influence strategic decision-making, shed light on campaign performance, and ensure the success of our publishing initiatives. We're looking for a methodical, future-thinker, who can support and guide others in the team to do the same. We have rich data landscape at our fingertips; this role is a key advocate in its practical application to benefit marketing effectiveness. How you will make an impact: Develop and maintain shared semantic models in Power BI using star schema design. Develop SQL queries to extract and manipulate data from our BigQuery database for use in Power BI. Define and implement best practice report/data management through Microsoft Fabric integrations Review and maintain reports for performance optimizations, style consistency, and best practice improvements. Consult on wireframe design during the early stages of building new reports to provide guidance on effective visualization and user experience. Consult on the development of strategically insightful reporting dashboards with actionable insights to support key stakeholder decision-making processes. We are looking for people who have: Experience (4+ years) in Data Modelling, Data Visualization, Data Analysis, or similar. Demonstrated experience with Power BI, semantic models, and other Microsoft Fabric tools. Demonstrated proficiency creating SQL queries to manipulate large datasets. Strong analytical and problem-solving skills, with a focus on best practice and data governance. Strong communication skills, with the ability to define requirements and explain technical concepts to both technical and non-technical stakeholders. Experience with BigQuery or other data warehousing platforms. About Wiley: We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company's headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada. Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual's status in any group or class protected by applicable federal, state or local laws. When applying, please attach your resume/CV to be considered. A link to a sample portfolio is suggested but not required. About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 85,500 USD to 122,567 USD#LI-CW1

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: At Wiley, our growing Advanced Engineering book publishing program is bridging the gap between primary research and application and delivering content solutions for the next generation of practicing engineers and researchers. We're looking for someone who shares our passion and who wants to grow with us. As an editor on our global Advanced Engineering team, you'll hit the ground running by acquiring in dynamic and fast-growing areas. You'll seek out and work with subject matter experts at the best universities, companies and organizations around the world, building on Wiley's world-class reputation for quality, impactful and timely publications. You'll acquire content and products in line with our strategic goals for growth. How you will make an impact: Identify and develop global publishing opportunities across a competitive landscape, within traditional book publishing markets and beyond, including digital publishing. Commission individual titles aimed at target markets, meeting sales goals, building financial models, and managing the review process. Negotiate and reach agreement with authors over content, schedules, and contractual arrangements. Build and maintain relationships with authors, book editors, and contributors. Champion projects through the publishing process, proposing and implementing solutions for keeping titles on track, handling author queries, and troubleshooting. Monitor sales results and analyze sales channels to support sales performance of individual titles. Work effectively and collaboratively with colleagues in editorial and allied functions such as content, technology, marketing, and sales. Meet established goals for growth. What we look for: Bachelor's degree Proven experience in publishing, specifically acquisitions experience in Engineering or a closely related field. Proven track record of acquiring and developing successful Engineering products. Demonstrated mastery of publishing systems, cycles and activities. Ability to apply financial understanding of publishing to the overall strategy. Demonstrated ability to effectively analyze potential authors and projects, identify the right projects and shape them for an audience. Excellent written and oral communication and the ability to be persuasive and direct, yet tactful. Ability to negotiate contracts, schedules and other efforts. Project management skills and the ability to work on multiple tasks and agendas. Detail oriented with attention to deadlines and a productive and focused work pattern. Ability to move publication projects smoothly from beginning to end. Ability to build and manage relationships with authors and team members. Self-motivated, curious and a growth mindset Ability and willingness to travel About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 70,100 USD to 100,500 USD#LI-JG1

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: Lead a dynamic team of Sales Coordinators within our Global Sales Admin department, supporting Health, Science, Marketing and Licensing Solutions and Sales Admin operations across multiple regions. This hybrid leadership role combines hands-on team management with continued operational involvement, offering the opportunity to drive both team development and revenue impact while maintaining direct connection to our sales support operations. As the team leader, you will coordinate team workload distribution, monitor service quality, and ensure effective support to Account Managers and Sales Representatives. The role entails handling team scheduling, performance discussions, and basic HR coordination. You will report to the head of the Global Sales Admin organization and facilitate communication between team members and sales admin management. As the team leader, you will maintain operational standards and process consistency across multi-regional activities and support team development through training coordination and knowledge sharing. The role requires the ability to balance individual coordinator responsibilities with team leadership duties to ensure seamless operations and customer service delivery. How You Will Make an Impact * A minimum of 3 to 5 years of experience in Sales Administration and Support in a B2B environment * Leadership experience or strong interest in people development * Strong background in sales operations, order processing, or customer support * Experience with SFDC (Salesforce) and sales administration processes * Ability to work in a complex tech stack environment using multiple systems * Excellent communication skills and ability to work across multi-regional teams * Strong organizational skills with attention to detail and process improvement mindset * Flexibility to balance leadership responsibilities with hands-on operational duties Job Responsibilities: * Lead and develop a team of 4 to 5 Sales Coordinators, conducting weekly 1:1s and monthly meetings with Sales Managers * Perform coordinator duties part-time including order processing, invoicing, and client support to maintain operational continuity * Support department initiatives and process improvements to align Sales and Admin structure for maximum revenue impact * Monitor SFDC Queue, aging/on-hold reports, contract compliance, and accounts receivable bypass for accurate reporting and risk mitigation * Coordinate team workload distribution and monitor service quality to ensure effective support to Account Managers and Sales Representatives * Handle team scheduling, performance discussions, and basic HR coordination * Facilitate communication between team members and sales admin management * Maintain operational standards and process consistency across multi-regional activities * Support team development through training coordination and knowledge sharing initiatives * Ensure compliance with Health & Safety policies, SOXA controls, and support annual audit processes <<< About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 26,300 GBP to 35,900 GBP #LI-CW1

**We believe in the power and joy of learning:** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery:** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Cengage is on a mission to make every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **Role Overview:** We are seeking an experienced Lead/Director Product Analytics to be responsible for the evolution of our product intelligence and experimentation capability across Cengage's digital portfolio. Reporting to the leader of the Product Analytics team, this individual will build and scale a modern analytics function that influences product strategy, improves learner outcomes, and fuels the next wave of digital innovation across the enterprise. You will lead a high-performing team of product analytics scientists, partner closely with Product, Technology, Marketing, Business partners and serve as a leader with vision on digital learning intelligence and student engagement measurement. This role blends strategic vision, analytical difficulty, and hands-on leadership to elevate Cengage's digital product decisions and culture of experimentation. **What You'll Do Here:** In this role you will help Cengage set up our product analytics practice. Work with product and technology teams to understand customer needs. Use Amplitude and other analytics tools to tag the full digital experience. Gather appropriate data and build metrics and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an expert analytical and process improvement professional, with experience in data-driven decision making and Digital clickstream data, product analytics concepts with ideally some exposure to digital marketing and data science. You will lead a team of analysts and data scientists, collaborating with various partners in global businesses on important analytics and product tasks. Are you motivated by working to refine analytical capability in established businesses, while bringing standard methodologies and analytical horsepower to more up-and-coming ones? Reporting to the Head of Product Analytics, you will help bring this strategic process thinking and continual improvement to Cengage's global businesses. **What You'll Do** + Develop and implement the enterprise product analytics strategy aligned to Cengage's learning and product vision + Lead and mentor a team of analysts and data scientists, embedding best-in-class practices in experimentation, measurement, and insight generation + Drive end-to-end instrumentation strategy, partnering with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer-focused product culture, turning data into actionable stories and strategic recommendations + Partner with product and design leadership to shape product roadmaps advised by learning science, behavioral signal analysis, and student outcome metrics + Lead the design and governance of A/B testing and experimentation frameworks to evaluate features, optimize experience flow, and validate product hypotheses + Operationalize product health dashboards, KPI frameworks, and executive-ready insights to track success and guide strategic tradeoffs + Collaborate closely with data engineering/platform teams to ensure robust data pipelines, semantic layer consistency, and scalable analytic infrastructure + Influence digital architecture direction for next-generation learning signals, engagement models, and LTV-style student value frameworks + Serve as a senior thought partner to business units on sophisticated analytics, segmentation, and predictive modeling approaches + Build readiness and maturity around analytics enablement, training product and business stakeholders on data literacy and measurement excellence. **Who You Are:** + Strategic leader with 8+ years in product analytics, digital analytics, or data science, including 3+ years managing high-performing teams + Experience scaling analytics teams and capabilities in a digital product or software-based environment + Sophisticated knowledge of product analytics tools (Amplitude, Adobe Analytics, etc.) and cloud and data platforms (Snowflake, AWS, Databricks, etc.) + Proven track record of building experimentation programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability with executive presence - able to synthesize sophisticated data into compelling narratives + Proficient with SQL, Python and/or R, and data visualization tools (Power BI, etc.) + Deep knowledge of digital engagement, funnel optimization, and behavioral analytics. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 25% Annual: Individual Target $117,000.00 - $152,500.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: Wiley's AI Growth team is seeking a Senior Sales Engineer, AI/ML Solutions to accelerate the adoption of AI-powered research tools across corporate R&D departments. The AI Growth team is building next-generation AI solutions: including RAG-based research discovery, literature synthesis, and intelligent AI agents to transform how researchers discover, evaluate, and create scholarly content while driving sustainable AI revenue growth and establishing Wiley as a trusted AI partner in the research ecosystem. The Sales Engineering function within the AI Growth team is critical to this customer facing effort by translating complex AI capabilities into tangible value for research stakeholders, architecting solutions that integrate seamlessly with existing corporate research workflows, and validating technical feasibility through hands-on proof-of-concepts. Sales Engineers serve as the technical bridge between Wiley's AI product capabilities and customer research needs, ensuring our solutions deliver measurable impact on research velocity, publication quality, and knowledge discovery. More specifically this person will own life‑sciences POCs that measurably improve literature surveillance/systematic review, regulatory evidence packages, and competitive intelligence, integrating with common research stacks and aligning with regulatory expectations Reporting to the Director of AI Product Management, this role will drive revenue growth and customer success by serving as the primary technical advisor to prospective customers throughout 12-18 month enterprise sales cycles. It will deliver compelling technical demonstrations of RAG systems, vector databases, LLM orchestration frameworks, and AI agent architectures tailored to corporate research workflows, including literature discovery, peer review optimization, and automated research assistance. The role will architect and execute proof-of-concepts that validate AI value propositions with corporate customers ranging from pharmaceutical companies, biotechnology firms, healthcare institutions, medical device manufacturers, and corporate R&D organizations. In addition, it will partner closely with Account Executives to develop technical proposals, respond to RFPs, and address security and compliance requirements specific to life sciences and healthcare environments, while serving as the voice of the customer to Product and Engineering teams to inform roadmap priorities. Technical Demonstrations & Sales Enablement: Deliver compelling live demonstrations communicating the value of our AI data solution within RAG systems, vector databases, LLM orchestration frameworks, and AI agent architectures to prospective customers throughout the sales cycle; collaborate with Account Executives on deal strategy, technical discovery; qualify technical fit and budget authority; navigate complex stakeholder groups including IT, security, legal, and research leadership; and guide product marketing to create customized sales collateral and competitive positioning materials. Proof-of-Concept Design & Execution: Architect and implement 3-6 month technical POCs that validate AI solution performance against customer success criteria, including agentic RAG workflows, multi-database orchestration, and integration with existing research infrastructure. Technical Advisory & Solution Architecture: Serve as trusted technical advisor throughout 12-18 month sales cycles, architecting AI solutions that address complex research workflows for pharmaceutical, biotech, and healthcare customers while ensuring seamless integration with legacy systems and compliance with industry regulations. Customer Intelligence & Product Feedback: Gather detailed customer insights, competitive intelligence, and feature requirements through prospect engagements; synthesize patterns and themes; advocate for customer needs with Product and Engineering teams to inform roadmap priorities. AI Agent Solutions Design: Demonstrate and architect AI agent solutions that autonomously execute complex research tasks using multi-agent systems, agentic RAG patterns, tool-based actions, and conversational memory-including systematic literature reviews, competitive intelligence, regulatory analysis, and multi-step scientific inquiry workflows. Thought Leadership & Content Creation: Develop whitepapers, reference architectures, case studies, and technical blog posts; deliver presentations at industry conferences, create demonstration videos and webinar content that establishes Wiley's technical authority in AI-powered research. Education Bachelor's degree in Computer Science, Bioinformatics, Engineering, or related technical field or equivalent experience Prior Experience / Industry or Other 5-7 years in technical customer-facing roles (Sales Engineering, Solutions Architect, Product Management, Technical Account Manager) with enterprise customers; AI R&D Required Skills, Knowledge and Characteristics Python (read/modify); RAG architectures; Vector databases (Pinecone, Weaviate, Chroma); LLM orchestration (LangChain, LlamaIndex); AI agent frameworks; Cloud AI platforms (AWS/Azure/GCP) Technical and Business Competencies Technical demonstrations & POC execution; Solution architecture; Enterprise sales cycle management; Stakeholder navigation; Product sense, KPI tracking Self-Management Competencies Self-directed execution across 12-18 month sales cycles; Time management with multiple concurrent prospects; Problem-solving orientation; Adaptability to diverse customer needs Management and Leadership Competencies Cross-functional collaboration (Sales, Product, Engineering teams); Executive presence; Influence without authority; Customer advocacy Language Requirements English (fluent written and verbal) Physical Requirements Ability to travel 20-30% for customer meetings, on-site POCs, and industry conferences Other Requirements / Competencies Exceptional communication skills translating technical concepts to business stakeholders; Presentation skills to C-suite and technical committees; Professional demeanor with research organizations About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 85,500 USD to 122,567 USD#LI-AW1

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: Summary: Wiley's AI Growth team is seeking a Manager, AI Partnerships to support its rapidly growing AI business. The AI Growth team is forging strategic partnerships to accelerate the pace of research, drive sustainable AI revenue, scale distribution, enhance capabilities, and strengthen Wiley's brand, influence, and competitive position in the AI ecosystem. The AI Partnerships function within the AI Growth team is critical to this effort, by defining partnership strategic directions and objectives, establishing and implementing effective partnership structures, and coordinating across Wiley's internal functions and external partners to deliver on agreed outcomes and ensure the success of each partnership. Reporting to the Director of AI Market Strategy, this role will drive the success of Wiley's AI partnerships by serving as the day-to-day relationship manager with key partners, ensuring priorities and needs flow seamlessly between Wiley and its partners. It will operationalize governance structures and engagement cadences, including joint workshops, to deepen alignment and surface new growth opportunities. The role will also collaborate closely with Sales and Marketing to support lead generation and go-to-market activities while project managing partnership set-ups and implementations across Wiley's matrixed functions to create scalable playbooks for execution. In addition, it will oversee the day-to-day operations of partnerships, resolving issues quickly and tracking performance against business objectives and recommending improvements to strengthen the partnerships over time. Job Description Responsibilities: Support the Director of AI Market Strategy to define partnership strategic directions, understand the AI partnership landscape, structure partnership framework and define GTM and commercial models for the partnership Serve as the day-to-day relationship manager with partners, maintaining regular engagement, ensuring that partnership priorities and needs flow effectively between Wiley and partners Establish and run governance and regular meeting cadences with partners and internal stakeholders, including periodic joint workshops to surface new opportunities. Manage the day-to-day operations of the partnerships and proactively escalate and resolve issues. Project manage the set-up and implementation of new partnerships across Wiley's matrixed functions, and build a scalable playbook for repeatable execution. Work closely with partners, Sales, and Marketing to identify, prioritize and drive joint lead generation opportunities and go-to-market initiatives. Tracking performance against business objectives and KPIs and recommending improvements to expand and strengthen the partnerships over time. Selection Criteria Significant experience in partnership implementation, management/governance, project management and stakeholder management Strategic analysis, market analysis and some financial modeling/forecasting skills Strong communication and storytelling skills, particularly through Microsoft PowerPoint Structured thinking and structured problem-solving skills Strong commercial and business acumen, including an understanding of business models Understanding of AI technologies, market development and trends, and key players in the AI landscape are desirable Proficiency in Excel, Power point, think-cell, Power BI, Salesforce Team coordination, strong collaboration skills and experience working in a matrixed team Operational problem-solving and decision-making Preferred experience Bachelor's degree in Business, Finance, Economics, or related field 3-5 years of experience in Management consulting and/or corporate strategy with further experience in a commercial role desirable Research publishing or adjacent industries experience is a plus MBA or equivalent advanced degree preferred About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 105,100 USD to 150,567 USD#LI-AW1

College Board - Global Strategy & Talent Location: This is an in-office role and requires the candidate to be on-site at our College Board NYC office at 225 Liberty Street Monday through Friday. Role Type: This is a full-time position Preferred Application Deadline: Sunday, November 30th (Please keep in mind College Board offices will be closed November 27th - November 28th and December 25th - January 2nd so it is better to apply sooner than later) About the Team The Workplace Experience Team at College Board is dedicated to creating exceptional office environments where people connect, collaborate, and do their best work. Our team works full-time on-site from our offices in New York City, Puerto Rico, and Reston, Virginia, ensuring our facilities are safe, welcoming, and equipped for success. We're passionate about delivering top-notch internal customer service and creating experiences that make employees excited to come into the office. We partner across the organization to ensure every employee - whether they work on-site daily or visit occasionally - feels at home, supported, and able to make the most of their time together. About the Opportunity As the Workplace Experience Coordinator in our New York City office, you'll be the heartbeat of our workplace - the friendly face that makes everyone feel welcome, the problem-solver who keeps things running smoothly, and the detail-oriented professional who ensures our office is a place people want to be in. You'll be reporting up to the Director of Workplace Experience. You're not just a coordinator; you're the person who creates the experience. From the moment someone walks through our doors to the seamless support of a major meeting, your impact is felt throughout the day. Your attention to detail ensures coffee supplies are always stocked, meetings run without a hitch, packages reach the right people, and our spaces stay welcoming and functional. This role is perfect for someone who thrives on variety, takes pride in exceptional service, loves solving problems proactively, and finds joy in making other people's days better. In this role, you will: Reception & Daily Office Operations (40%) * Serve as the friendly, professional face greeting employees, visitors, and vendors at our main reception desk * Register visitors in Robin and building visitor management systems, coordinate with building security for seamless entry * Monitor reception area presentation throughout the day, maintaining polished, professional appearance * Conduct daily walkthroughs of all office areas using a standardized checklist, identifying and addressing cleanliness, maintenance, safety, or aesthetic issues proactively * Take immediate action on issues within scope or escalate appropriately to Assistant Director or building management * Maintain ownership mindset as front-line representative ensuring exceptional office experience Mail, Package & Supply Management (20%) * Receive, log, sort, and track all incoming mail and packages using Shipping 360 system * Deliver time-sensitive items within 2 hours and notify recipients of package arrivals * Forward misdirected mail to appropriate College Board locations * Advise employees on outgoing mail procedures and schedule FedEx pickups * Check designated supply areas weekly and restock office supplies, paper towels, meeting accessories, and essentials before stockouts occur * Organize supplies for easy access and maintain professional, organized appearance Café, Pantry & Common Area Excellence (15%) * Conduct multiple daily inspections (3-4x) of café and pantry areas ensuring they're clean, organized, and inviting * Maintain a clean, organized, and inviting atmosphere in all shared spaces through regular tidying and upkeep by straightening furniture, clearing trash, and wiping down surfaces * Monitor inventory levels and alert vendors to restock needs proactively * Coordinate Sharebite group lunch deliveries for Bites @ The Board program, organizing meals for easy employee pickup * Assist employees with locating their lunch orders, guide those without orders to available extras, and resolve any damaged deliveries or order discrepancies promptly and professionally * Report equipment malfunctions requiring vendor repair Meeting & Event Support (15%) * Serve as point of contact for meeting organizers, advising on available rooms, amenities, existing bookings, and catering partners * Coordinate vendor access, manage Certificates of Insurance (COI) requests, and arrange building coordination * Set up and break down meeting rooms, rearrange furniture for different configurations * Receive catering deliveries and direct setup when needed * Assist with event setup, execution, and cleanup for office celebrations, all-hands meetings, and team gatherings under direction of Assistant Director Process Documentation & Continuous Improvement (10%) * Write clear process documentation for assigned workplace experience procedures * Update documentation when processes change or improve * Follow standardized processes to ensure consistent, high-quality service delivery * Escalate facility issues to ABM (janitorial services) with detailed documentation and follow up to completion * Share ideas for operational improvements and efficiency gains About You Exceptional candidates can effectively speak to: * 2-4 years of experience in customer service, hospitality, office operations, facilities coordination, or related service-oriented fields * Exceptional customer service orientation with genuine passion for helping people and creating welcoming experiences * Strong organizational and multitasking abilities to manage multiple priorities, maintain attention to detail, and keep operations running smoothly * Proactive problem-solving skills that spot issues before they escalate and take initiative to resolve them independently * Professional communication skills (verbal and written) with warmth, clarity, and professionalism * Technical proficiency with Microsoft Office Suite (Outlook, Word, Excel) and comfort learning new systems like Robin, Shipping 360, and ticketing platforms * Self-direction and independence to work with minimal supervision, make good decisions, and escalate appropriately * Calm demeanor under pressure maintaining composure when handling multiple requests simultaneously * Physical capability to lift supplies up to 40 lbs, stand and move around the office throughout the day, and arrange furniture as needed for meetings and events * Reliable on-site presence with consistent attendance, punctuality, and commitment to being available Monday-Friday in the New York City office All roles at College Board require: * A passion for expanding educational and career opportunities and mission-driven work * Authorization to work in the United States for any employer * Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. * Clear and concise communication skills, written and verbal * A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. * A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. * A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process * Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. Preferred application deadline is Sunday, November 30th. Please keep in mind that College Board offices will be closed November 27th - November 28th and December 25th - January 2nd so it is better to apply sooner than later. * While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation * The hiring range for this role is $50,000 - $65,000 * Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. * We aim to make our best offer upfront-rooted in fairness, transparency, and market data. * We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-AP1 #LI-ONSITE

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . Cengage is on a mission to make every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **What You'll Do Here:** In this role you will help Cengage set up our world-class product analytics practice. You will work with product and technology teams to assess the needs of our customers, use amplitude and other product analytics tools to tag the end-to-end digital experience, collect the right data, and create metrics and insights from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an experienced analytical and process improvement professional, with experience in data-driven decision making and Digital clickstream data, product analytics concepts with ideally some exposure to digital marketing and data science. You will lead a team of analysts and data scientists, collaborating with various partners in global businesses on important analytics and product tasks. Are you motivated by working to refine analytical capability in established businesses, while bringing standard methodologies and analytical horsepower to more up-and-coming ones? Reporting to the VP, Head of Product Analytics, you will help bring this strategic process thinking and continual improvement to Cengage's global businesses. **What You'll Need:** + Highly analytical, with the ability to think through problems, business processes & metrics. + Ability to create, define, and implement a team vision and directive + High energy self-starter, comfortable acting as a player-coach + Comfortable setting clear expectations and coaching team and peers in process improvement methodologies + Ability to work with varied team members and groups (at all levels) + Bachelor's or Master's degree or equivalent experience and a shown foundation in statistical and data science (e.g. Machine Learning, Predictive analytics, etc.) concepts + 5+ years of analytics experience, including experience working in Marketing Analytics and Data Science + Strong communication and interpersonal skills + Excellent attention to detail and structured problem-solving skills + Skill with analytic tools ranging from relational databases and SQL to Excel, and Python/R + Ability to tell a clear story with data and translate to business and customer implications + Skilled with creating effective presentations, tailored to different audiences + Knowledge of product analytics and digital marketing **Preferred** + Experience with Product analytics tools like Amplitude, Content square, Adobe analytics, etc. + Experience working with on Premise and/or Cloud analytics environments like Hadoop, AWS, Snowflake, etc. + Experience with data visualization and enablement tools like Tableau, Power BI, etc. + Experience in the creation and assessment of A/B tests to support continual optimization. + Experience instructing analytical, statistical and data science concepts to others + Experience using sampling techniques to monitor and analyze performance Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Lead for Cengage Work Program Management** We are in search of a proficient and dedicated Program Manager to become part of our high-achieving team. This position offers great visibility and brings about various challenges and opportunities to achieve significant results through problem-solving, teamwork, and leadership. The Program Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support, and Engineering to ensure alignment and successful achievement of program goals. This role is essential in guiding the product technology teams towards a Product Operating Model, encouraging a collaborative, empowered, and outcome-focused approach. **What You'll Do Here** + **Lead Program Initiatives:** Work with leads to deliver projects through lifecycle phases. Align key deliverables for program success. + **Foster Communication and Transparency** : Foster communication and facilitate regular planning/status meetings within workstreams, updating C-level partners on program health and progress. Stay proactive in overseeing critical decisions, monitor their progress, and communicating updates to ensure transparency among all collaborators. + **Address Obstacles:** Identify and solve obstacles, trade-offs, and key path problems by managing risks, issues, and changes through tools like risk registers and PMO protocols. + **Manage Budgets and Resources** : Develop and lead all aspects of program budgets, ensuring costs stay within target across all workstreams. Optimize prioritization of resources, including vendor teams, to improve efficiency and delivery. + **Ensure Customer Readiness:** Ensure customer support expectations are set, training is planned, and validation activities (e.g., UX testing) are implemented effectively to drive a seamless customer experience. + **Detail program health** with actionable reporting on key achievements, metrics, risks, and insights for informed decision-making. + **Assist in Planning:** Aid in roadmap and initiative planning by aligning with product management objectives and maintaining program focus. + **Drive Constant Advancement:** Advocate for and drive constant advancements in processes, strategic alignment, and communication to facilitate successful implementation across all workstreams. Assist in transitioning to a Product Operating Model by integrating practices that empower product teams and nurture a focus on market outcomes. **Skills You'll Need for This Role** + **Experience** : At least 5 years of experience in technology program management that demonstrate leadership across multiple business functions. + **Cross-Functional Collaboration:** Strong capacity to cooperate with teams in Product, Engineering, UX, Marketing, Content Development, Technology Operations, Sales, and Customer Support to achieve results and address difficulties. + **Program Management Expertise:** Demonstrable ability to lead complex programs with multiple breakthroughs, cross-functional dependencies, and varying priorities while keeping focus on program goals and outcomes. + **Leadership and Influence:** Outstanding communication skills and the ability to cultivate positive partnerships and sway collaborators at every level, from executives to team members. + **Facilitation Skills:** Skilled at facilitating productive meetings, leading decision-making discussions, and ensuring alignment across team members. + **Financial and Resource Management:** Proficient in handling program budgets, prioritizing resources, and supervising vendor teams, emphasizing cost control and streamlined delivery. + **Risk and Change Management:** Skilled at managing risks and organizational changes, with practical experience using tools such as risk registers and issue logs to track program advancement. + **Problem-Solving:** Exhibit proven organizational and critical-thinking abilities to excel in uncertain, dynamic, and innovative settings. + **Technical Familiarity:** Familiarity with software development practices (e.g., Agile/Scrum, Kanban, SAFe) and tools (e.g., Aha!, JIRA, Confluence, and SmartSheet). + **Change Management:** Experience in helping teams transition to new operational models, particularly from a project-based approach to a product-centric one. + Emotional Intelligence: Ability to read the room, recognize and manage through misalignment and complex situations. **Preferred Qualifications** + PMP or a similar project/program management certification. + Demonstrated accomplishment in spearheading projects encompassing various business departments like Marketing, Technology, UX, and Customer Support. + Familiarity with the Product Operating Model. + Experience in the EdTech or education sector, especially within fast-growth businesses like Ed2Go, InfoSec, or Milady. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $180,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**