Client service associate demographics and statistics in the US
Client service associate demographics research summary. Zippia estimates client service associate demographics and statistics in the United States by using a database of 30 million profiles. Our client service associate estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about client service associates after extensive research and analysis:
- There are over 28,785 client service associates currently employed in the United States.
- 66.6% of all client service associates are women, while 33.4% are men.
- The average client service associate age is 40 years old.
- The most common ethnicity of client service associates is White (53.9%), followed by Hispanic or Latino (19.9%), Black or African American (12.7%) and Asian (7.1%).
- In 2022, women earned 94% of what men earned.
- 7% of all client service associates are LGBT.
- Client service associates are 59% more likely to work at private companies in comparison to public companies.
On this page
Client service associate demographics by:
Client service associate gender statistics
66.6% of client service associates are women and 33.4% of client service associates are men.
- Female, 66.6%
- Male, 33.4%
Client service associate gender ratio
| Gender | Percentages |
|---|---|
| Female | 66.6% |
| Male | 33.4% |
Client service associate gender pay gap
Women earn 94¢ for every $1 earned by men
Male income
$51,477
Female income
$48,289
Client service associate gender ratio over time
This data breaks down the percentage of men and women in client service associate positions over time. Currently, 66.6% of client service associates are female.
Client service associate gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 31.70% | 68.30% |
| 2011 | 31.55% | 68.45% |
| 2012 | 33.06% | 66.94% |
| 2013 | 33.51% | 66.49% |
| 2014 | 34.02% | 65.98% |
| 2015 | 33.91% | 66.09% |
| 2016 | 34.48% | 65.52% |
| 2017 | 34.92% | 65.08% |
| 2018 | 33.59% | 66.41% |
| 2019 | 33.15% | 66.85% |
| 2020 | 33.80% | 66.20% |
| 2021 | 33.41% | 66.59% |
Client service associate related jobs gender ratio
We compared client service associates with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Client Service Associate | 33% | 67% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Client service associate demographics by race
The most common ethnicity among client service associates is White, which makes up 53.9% of all client service associates. Comparatively, 19.9% of client service associates are Hispanic or Latino and 12.7% of client service associates are Black or African American.
- White, 53.9%
- Hispanic or Latino, 19.9%
- Black or African American, 12.7%
- Asian, 7.1%
- Unknown, 5.7%
- American Indian and Alaska Native, 0.7%
Client service associate race
| Client service associate race | Percentages |
|---|---|
| White | 53.9% |
| Hispanic or Latino | 19.9% |
| Black or African American | 12.7% |
| Asian | 7.1% |
| Unknown | 5.7% |
| American Indian and Alaska Native | 0.7% |
Client service associate race and ethnicity over time
See how client service associate racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Client service associate race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 61.34% | 12.95% | 6.42% | 15.96% |
| 2011 | 61.06% | 13.24% | 6.56% | 15.83% |
| 2012 | 60.26% | 13.12% | 6.37% | 16.69% |
| 2013 | 60.61% | 12.95% | 6.54% | 16.36% |
| 2014 | 59.99% | 12.90% | 6.85% | 16.54% |
| 2015 | 59.37% | 12.64% | 6.63% | 17.66% |
| 2016 | 58.49% | 13.13% | 6.88% | 17.56% |
| 2017 | 59.40% | 12.55% | 6.84% | 17.38% |
| 2018 | 59.22% | 12.13% | 7.01% | 17.76% |
| 2019 | 58.82% | 12.33% | 6.82% | 18.28% |
| 2020 | 56.25% | 11.73% | 6.97% | 18.88% |
| 2021 | 53.94% | 12.69% | 7.14% | 19.91% |
Client service associate wage gap by race
According to our data, asian client service associates have the highest average salary compared to other ethnicities. Black or african american client service associates have the lowest average salary at $50,504.
| Ethnicity | Salary |
|---|---|
| Unknown | $50,633 |
| White | $51,643 |
| Black or African American | $50,504 |
| Asian | $53,277 |
| Hispanic or Latino | $51,375 |
Average client service associate age
See how the average age of client service associates varies based on ethnicity and gender.
Male
Female
Client service associate age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Client service associate age breakdown
The average age of client service associates is 40+ years years old, representing 49% of the client service associate population.
Client service associate age breakdown
| Client Service Associate Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Client service associate educational attainment
The most common degree for client service associates is bachelor's degree, with 73% of client service associates earning that degree. The second and third most common degree levels are associate degree degree at 11% and associate degree degree at 7%.
- Bachelor's, 73%
- Associate, 11%
- Master's, 7%
- High School Diploma, 5%
- Other Degrees, 4%
Client service associates by degree level
| Client service associate degree | Percentages |
|---|---|
| Bachelor's | 73% |
| Associate | 11% |
| Master's | 7% |
| High School Diploma | 5% |
| Other Degrees | 4% |
Client service associate jobs you might like
Client service associate wage gap by degree level
According to the data, client service associates with a Master's degree earn more than those without, at $62,097 annually. With a Bachelor's degree, client service associates earn a median annual income of $57,819 compared to $48,992 for client service associates with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $62,097 |
| High School Diploma or Less | $46,074 |
| Bachelor's Degree | $57,819 |
| Some College/ Associate Degree | $48,992 |
Client service associate employment statistics
Most client service associates work for a private in the finance industry.
Company size where client service associates work
Below, you can see the size of companies where client service associates work.
Client service associate jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 29% |
Client service associate jobs by company type
Employees with the client service associate job title have their preferences when it comes to working for a company. For instance, most client service associates prefer to work at private companies over public companies.
Client service associate jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 40% |
| Private | 59% |
Client service associate jobs by industry
The most common industries for client service associates are finance, professional and health care.
Client service associate industry statistics
| Industry | Percentages |
|---|---|
| Finance | 37% |
| Fortune 500 | 14% |
| Professional | 12% |
| Health Care | 5% |
| Insurance | 5% |
| Media | 4% |
| Technology | 4% |
| Manufacturing | 3% |
| Retail | 3% |
| Non Profits | 3% |
| Real Estate | 3% |
| Transportation | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Hospitality | 1% |
| Education | 1% |
| Start-up | 1% |
Client service associate turnover and employment statistics
Client service associate unemployment rate over time
The unemployment rate for client service associates between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Client service associate unemployment rate by year
| Year | Client service associate unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average client service associate tenure
The average client service associate stays at their job for 1-2 years, based on the 6,815 client service associates resumes in Zippia's database.
Client service associate tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 20% |
| 1-2 years | 36% |
| 3-4 years | 14% |
| 5-7 years | 16% |
| 8-10 years | 7% |
| 11+ years | 7% |
Client service associate LGBT ratio compared to similar jobs
Review the percent of client service associates that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Editor | 5.53% | 20,301 |
| Employment Adjudicator | 6.73% | 1,949 |
| Client Service Associate | 7.19% | - |
| Card Filer | 8.60% | 366 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Library Clerk | 11.16% | 67,131 |
| Human Resources Assistant | 15.31% | 40,408 |
Similar client service associate jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Editor | 5.53% | 20,301 |
| Employment Adjudicator | 6.73% | 1,949 |
| Card Filer | 8.60% | 366 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Library Clerk | 11.16% | 67,131 |
| Human Resources Assistant | 15.31% | 40,408 |
Foreign languages spoken by client service associates
The most common foreign language among client service associates is Spanish at 47.9%. The second-most popular foreign language spoken is French at 9.8% and Mandarin is the third-most popular at 7.4%.
- Spanish, 47.9%
- French, 9.8%
- Mandarin, 7.4%
- Chinese, 6.4%
- Portuguese, 4.3%
- Other, 24.2%
Client service associate languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 47.9% |
| French | 9.8% |
| Mandarin | 7.4% |
| Chinese | 6.4% |
| Portuguese | 4.3% |
| Other | 24.2% |
