Collections representative jobs in Cranston, RI - 681 jobs

Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment. This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST). Responsibilities: • Review and process incoming orders for software trials, new license purchases, renewals, and professional services. • Provide backup order review support to the EMEA region as needed. • Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers. • Validate customer license entitlement terms and invoicing data within Salesforce. • Facilitate license exchanges and returns. • Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution. • Identify and escalate potential contractual or compliance risks. • Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures. • Contribute to product packaging and fulfillment configuration from concept to back-end implementation. • Post sales orders and send invoices to customers. • Support management's collection efforts for aged receivables and monitor accounts with collection risk. • Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders. Qualifications: • 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting. • Experience in the enterprise software industry (SaaS or on-premise) preferred. • Familiarity with basic contract terminology is a plus. • Some post-secondary education preferred, or equivalent combination of education and experience. • Strong customer service orientation, professionalism, and communication skills. • Excellent business judgment, critical thinking, and problem-solving abilities. • Ability to work independently in a fast-paced environment while collaborating across teams and time zones. • Experience using Salesforce CRM required; Sage Intacct a plus. • Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively. For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************

Title: Customer Service Representative I Duration: 03 Months About the Role: This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred Education: Bachelor's Degree, preferred

Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Objective: The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it's convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements. New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day. Requirements: At least 3 years of driving experience Good driving skills in urban areas with high traffic Fluent English Experience using Google Spreadsheet and Google Forms Collaborative and tech-savvy We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work. Job Description We are seeking an enthusiastic, self-motivated team player who is able to thrive in a fast-paced office environment. The Billing Specialist is an integral part of our billing team, providing financial, administrative, and clerical services to ensure accuracy and efficiency within the accounting department. Being a professional services AEC firm, we work with our clients on a billable project basis. The overall scope of the role includes client project setup, billing, client record maintenance and client project reporting. What You'll Do - more specifically Establish new client project records in the accounting system. Accurately prepare and send client invoices. Interact with internal and external resources to resolve client billing discrepancies. Review client records and project financial data to ensure completeness and accuracy. Work closely with VERTEX Project Managers on contract administration. Provide support to other departments regarding accounting procedures and requirements. Maintain data accuracy and integrity. Create and distribute billing reports. Assist with special projects as needed. Qualifications High school degree or equivalent, Bachelor's degree preferred, but not necessary. 1-3 years of general accounting experience preferred. Knowledge of general accounting procedures and related computer applications. Proficient in computer data entry and management (speed and accuracy). Strong organizational skills with the ability to manage multiple competing priorities effectively. Dependable: takes ownership of work and ensures completion by deadlines. Ability to work independently and in a team environment. Knowledge of Deltek Accounting and MS Office a plus. Additional Information The pay rate for this role will be between $25 - $30 per hour. All your information will be kept confidential according to EEO guidelines. VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers. VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected]. NOTICE TO THIRD PARTY AGENCIES: Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience. Key Responsibilities Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls. Provide timely, accurate, and professional responses while meeting individual and team service level expectations. Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments. Create credits and update customer account balances in accordance with internal approval policies. Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience. Maintain accurate and up-to-date customer account information within financial systems. Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience. Support additional administrative and operational tasks as needed to support the Finance Operations team. Qualifications 1-3 years of experience in customer support, billing, accounts receivable, or a related role. Bachelor's degree in Business, Finance, Accounting, or a related field preferred. Strong customer service mindset with excellent written and verbal communication skills. High attention to detail and the ability to manage multiple customer requests in a fast-paced environment. Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism. Eagerness to learn new systems and processes, with a proactive and dependable work style. Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range$43,000-$54,000 USD Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we re not just building instruments, we re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what s next with us at novabiomedical.com or aicompanies.com About the role The Collection Specialist is responsible for the collection of accounts payable from a portfolio of Domestic and International accounts/ customers. If you re passionate about account collections and want to be part of a team that is shaping the future of life sciences, we d love to hear from you, apply today! What you'll do Collection of a portfolio of Domestic and International accounts via telephone and written communication - main responsibility daily Establishes payment plans for customers Utilize Dun & Bradstreet Credit Reports, Trade References and Financial Statements to evaluate credit worthiness of potential customers and approve credit Interact with external customers both via phone and in writing as well as Nova's Order Services and Technical Service Departments Monthly Cash Forecast What we are looking for in you SAP experience preferred Epicor experience preferred Intermediate Computer skills (Excel & Word) Epicor experience also preferred Credit & Collection experience Customer Service skills Problem solving skills High School Diploma, some college preferred 3 5-year collection experience Physical Requirements for this role include: Typical office environment. Ability to remain in a stationary position, often standing or sitting for prolonged periods. Alternating between standing. May require occasional lifting/carrying up to 20 pounds. Keyboarding and other repetitive motions that may include the wrists, hands, and/or fingers. Near visual acuity to work on a computer monitor for extended periods. The full list of physical requirements for this role is available upon request. Why work for Nova Biomedical Flexible Medical, Dental, & Vision Coverage Competitive 401k company match Bonus Program, Generous PTO and paid holidays Generous Tuition reimbursement Hybrid and flexible work arrangements (job specific) Professional development, engagement and events Company marketplace for lunch and snacks! (location specific) Company subsidized cafeteria (Waltham) Work Location: On-site in Waltham, on site at Norwood site location as needed Schedule/Hours: Monday to Friday, 8:30am 5pm Targeted Salary Range: $72,500 Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate s experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. *******************************************************************

This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center. This is an on-site opportunity (not remote). Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process. EDUCATION AND EXPERIENCE: High School graduate or equivalent. Medical terminology preferred. Two years minimum prior medical collections experience. KNOWLEDGE, SKILLS AND ABILITIES: Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Additional languages preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to communicate effectively over the phone, in writing and in person. Participates in opportunities of continuing education. Demonstrates the ability to utilize recognized channels of communication. Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. #100

Full-time Description Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously. Job Summary The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned. Key Responsibilities Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments Review aging reports and prioritize collection efforts Investigate and resolve billing discrepancies and payment disputes Negotiate payment plans and settlements in accordance with company policies Maintain and Update customer account records accurately Monitor customer credit limits and recommend account holds or escalations when necessary Prepare reports on collection status and account performance Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity Requirements Required Qualifications High school diploma or equivalent (associate or bachelor's degree preferred) 3-5 years of experience in collections, accounts receivable, or a related role Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to handle difficult conversations professionally and tactfully Excellent organizational and time-management skills Preferred Qualifications Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite) Experience with customer invoicing and payment portals (e.g., Coupa, Ariba) Knowledge of credit and risk assessment practices Familiarity with commercial or consumer collections Skills & Competencies Negotiation and conflict resolution Attention to detail and accuracy Customer service mindset Analytical and problem-solving skills Ability to work independently and meet deadlines Salary Description starting at $30 an hour

Job DescriptionCollections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing. Key Responsibilities Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations Process payments accurately and efficiently, updating account information in real-time Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates Generate and analyze reports on collection performance, identifying trends and areas for improvement Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management Assist in the development and implementation of new collection strategies and process improvements Participate in training sessions and share knowledge with team members to enhance overall department performance QualificationsRequired: Bachelor's degree in Finance, Accounting, Business Administration, or a related field Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries Proficiency in collections software, billing systems, and payment processing platforms Strong understanding of collections laws, regulations, and industry best practices Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders Demonstrated ability to negotiate effectively and resolve conflicts Strong analytical and problem-solving skills Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting Ability to work independently and as part of a team in a fast-paced environment High level of attention to detail and accuracy in data entry and financial transactions Preferred: Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA) Experience with enterprise resource planning (ERP) systems Knowledge of legal billing and collection practices Key Competencies Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences Negotiation: Strong negotiation skills to reach mut

The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to make a positive impact on results. As a key member of our team, the Collections Specialist is expected to uphold the company's core values of trust, respect, accountability, humility, health, and leadership. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company

The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

JOIN OUR TEAM AS A HOSPITAL COLLECTION SPECIALIST! Status: Full-Time (On-site only - no remote) Bonus Opportunity: MONTHLY INCENTIVE ELIGIBLE Your Work Matters How will you make a difference? This Hospital Collection Specialist is responsible for posting all payments received from patients, insurance companies and third parties and will document payments into the patient accounting system. The position is located in a central business office environment for a freestanding psychiatric hospital organization. The Hospital Collection Specialist is responsible for assisting with the timely follow-up and collection of behavioral health and chemical dependency claims for Inpatient and Outpatient levels of care to ensure the reimbursement of claims from various insurance companies. PRIMARY RESPONSIBILITIES Pull remits manually and electronically for deposits daily. Accurately post payments and/or denials via ERA, EFT, and paper remits appropriately to accounts and balance payments posted back to the original deposit amounts. Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. Maintain and balance cash log daily to treasury. Researches and resolves unapplied and/or unidentified cash receipts. Identifies allowances, deductibles and co-insurance and ensures accurate posting. Scans and uploads supporting documentation as needed. Investigates all insurance recoupments to determine if they are correct or need to be appealed. Runs electronic deposit reports and processes payments. Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes. Enter/correct charges for outpatient services. Code and post all receivables from insurance companies, and third-party payors on patient accounts. Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. Performs account follow-up on outstanding balances and takes the necessary action for account resolution in accordance with established federal and state regulations. Ensure the coordination of claim activities on various insurance portals and via phone to check claim status and resolve claim issues. Assist to resolve credit balances with insurance company & patients. Research and resolve insurance denials. Maintain third-party logs. Assist daily with benefit verifications for all new admissions as well as in-house patients. Able to read and understand an EOB. Your Experience Matters What we're looking for: Education & Licensure (if applicable): High school graduate or equivalent preferred. Experience: A minimum of one (1) years' experience in facility billing experience with knowledge of Medicare DDE and computerized systems strongly preferred, or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred. Additional Skill Requirements: Knowledge of Microsoft Office including word, excel, and outlook. Excel-lent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment. May be required to work occasional overtime and flexible hours. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long term disability insurance Paid time off Paid holidays Cafeteria on site + discounted meals Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart? Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine. Compensation: This is a full-time role and the expected compensation range is $24.00 - $28.00 hourly and a monthly incentive bonus plan! We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)! Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine. To learn more about HBM, visit us at: ********************************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. Individuals Maintaining Positive Attitude and Commitment To Service At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts. About the Role We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA. What You'll Do Collection of Past Due Invoices (40%) * Monitor accounts to identify past due invoices on daily basis * Contact customers regarding past due invoices following a multi-step process and schedule * Update collection notes in Salesforce * Report on collection activity and accounts receivable status * Provide supporting documentation related to the past due invoices * Occasionally assist with international collections * Work with third party collection agencies when needed Customer Sales and Use Tax Compliance (40%) * Communicate with customers regarding their disposition on state sales and use tax disposition * Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.) * Update and maintain sales and use tax status in Avalara system * Monitor for expiring documentation and obtaining updated documents Other Administrative Functions (20%) Assist with Customer Information Forms * Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc. * Work with other departments and subject matter experts to answer technical specific questions Assist with responding to customer cases in Salesforce and via email * Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc. Back up for order processing and invoicing * Process orders through Salesforce order processing system * Submit invoices according to purchase order instructions (email, postal mail, supplier web portal) What You Bring to the Table * 5+ years' experience in a fast-paced administrative environment * 2+ years of accounts receivable and collections experience ideally within a software company * Organized and ability to prioritize and multi-task * Experience with Microsoft programs (Excel, Word, Outlook, Teams) * Experience with Salesforce and NetSuite is required * Experience with Avalara is a strong plus * Strong written and verbal communication skills * Ability to work independently as well as part of a group The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE. We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year. Pay range for this position is $88,000-$132,000 USD Are You Our Next Qtie? We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are. * Flexibility You Can Count On We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too. * Meaningful Wellbeing Support From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context. * Opportunities to Grow Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go. * Inclusive by Design You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected. * Rewarding Your Impact Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are. Show Up as Yourself at Qt At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are. We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself. About Qt Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment. Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit ********* Candidate privacy notice

A client of CFS is currently hiring for an Accounts Receivable Specialist. Why Work Here? Well-established, growing company with a strong reputation in the industry Supportive leadership that values training and career development Responsibilities of the Accounts Receivable Specialist: The Accounts Receivable Specialist will be responsible for assisting with billings and collections Support month-end processes The Accounts Receivable Specialist will help manage customer accounts and incoming payments Ensure financial records are accurate and up to date Preferred Qualifications of the Accounts Receivable Specialist: Prior accounts receivable experience Must be organized and detail-oriented Salary: $50-55k Accounts Receivable Specialist

This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center. This is an on-site opportunity (not remote). Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process. EDUCATION AND EXPERIENCE: * High School graduate or equivalent. * Medical terminology preferred. * Two years minimum prior medical collections experience. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Additional languages preferred. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. * Must be able to communicate effectively over the phone, in writing and in person. * Participates in opportunities of continuing education. * Demonstrates the ability to utilize recognized channels of communication. * Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. #100

About the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing. Key Responsibilities Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations Process payments accurately and efficiently, updating account information in real-time Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates Generate and analyze reports on collection performance, identifying trends and areas for improvement Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management Assist in the development and implementation of new collection strategies and process improvements Participate in training sessions and share knowledge with team members to enhance overall department performance Qualifications Required: Bachelor's degree in Finance, Accounting, Business Administration, or a related field Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries Proficiency in collections software, billing systems, and payment processing platforms Strong understanding of collections laws, regulations, and industry best practices Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders Demonstrated ability to negotiate effectively and resolve conflicts Strong analytical and problem-solving skills Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting Ability to work independently and as part of a team in a fast-paced environment High level of attention to detail and accuracy in data entry and financial transactions Preferred: Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA) Experience with enterprise resource planning (ERP) systems Knowledge of legal billing and collection practices Key Competencies Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences Negotiation: Strong negotiation skills to reach mut

Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, were not just building instruments, were powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Novas cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, were setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, youll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore whats next with us at

Job DescriptionDescription: Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously. Job Summary The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned. Key Responsibilities Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments Review aging reports and prioritize collection efforts Investigate and resolve billing discrepancies and payment disputes Negotiate payment plans and settlements in accordance with company policies Maintain and Update customer account records accurately Monitor customer credit limits and recommend account holds or escalations when necessary Prepare reports on collection status and account performance Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity Requirements: Required Qualifications High school diploma or equivalent (associate or bachelor's degree preferred) 3-5 years of experience in collections, accounts receivable, or a related role Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to handle difficult conversations professionally and tactfully Excellent organizational and time-management skills Preferred Qualifications Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite) Experience with customer invoicing and payment portals (e.g., Coupa, Ariba) Knowledge of credit and risk assessment practices Familiarity with commercial or consumer collections Skills & Competencies Negotiation and conflict resolution Attention to detail and accuracy Customer service mindset Analytical and problem-solving skills Ability to work independently and meet deadlines