Collections representative jobs in Euless, TX - 1,308 jobs
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Senior Collection Specialist
Customer Service Representative
Catapult Solutions Group
Collections representative job in Grapevine, TX
**Spanish is a Requirement**
Compensation: $55k-$65k Plus Bonus (Up to $1000/Month)
The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency.
Core Competencies
Customer-Centric Mindset
Analytical Problem-Solving
Attention to Detail and Accuracy
Composure and Patience
Exceptional Communication Skills
Adaptability and Flexibility
Professionalism and Positive Demeanor
Dependability and Accountability
Multitasking and Organizational Efficiency
Essential Duties And Responsibilities
Customer Service and Communication
Answer the phone with a positive, energetic voice; listen attentively to the customer.
Answer all emails in a timely and professional manner.
Contact customers via phone or email with follow-up information.
Provide customers with order confirmation and shipping information.
Assist customers in problem resolution and escalate to the Customer Service Manager when needed.
Resist telling a customer “no” until all resources have been exhausted.
Always offer a solution if the exact material requested is unavailable.
Work directly with the Customer Service Manager on any difficult situations.
Order Management and Processing
Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy.
Monitor open orders and proactively manage any delays or updates.
Obtain necessary information from customers to ensure prompt and efficient order processing.
Provide accurate pricing and inventory information.
Sales and Technical Support
Provide support to the sales team with any administrative or customer-related needs.
Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team.
Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team.
Documentation and System Management
Keep up-to-date customer notes and records in the NetSuite system.
Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates.
Administrative and Organizational Duties
Maintain accurate and complete documentation of customer interactions in NetSuite.
Assist with invoicing support and shipping documents as needed.
Support warehouse and fulfillment activities with clear communication and paperwork.
Proactively identify potential issues in order flow and escalate accordantly.
Routine Duties And Responsibilities
Ensure customer complaints are addressed and resolved in a timely manner
Prepare order entry and ensure data is accurate
Maintain clear communication with your team; it is essential
Have a solid grasp of our products and services we offer
Ensure that management personnel are kept informed of all pertinent customer issues
Other duties as assigned and directed
Supervisory Responsibilities
This position has no supervisory responsibilities.
Supervision Received
This position reports to the Customer Service Manager.
People Contact
Ability to work with other employees, customers and vendors.
Qualifications
Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite)
Capable of operating standard office equipment
Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Able to perform work with a high degree of precision
Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity.
Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers.
Education And/Or Experience
Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience.
Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties.
Certificates, Licenses, Registrations
Required: Valid Driver's License
Language Skills
Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees.
Ability to write and read reports.
Mathematical Skills
Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands
The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required.
Work Environment
This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives.
May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty.
The noise level in the work environment is usually moderate.
$55k-65k yearly 4d ago
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Technical Customer Service Representative
Cornerstone Technology Talent Services 3.2
Collections representative job in Irving, TX
Type: Contract to Hire
We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction.
Responsibilities
Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues.
Guide customers through virtual or phone-based home inspections step-by-step.
Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity.
Troubleshoot issues such as device pairing, alerts, and connectivity problems.
Document calls, resolutions, and inspection findings to support process and product improvements.
Make proactive outreach calls to improve product adoption and customer satisfaction.
Maintain clear, professional communication via phone, email, and text.
What We're Looking For
High School Diploma or GED required; bachelor's degree preferred.
1+ year of experience in technical support, help desk, call center, or field service.
Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems.
Strong communication skills and problem-solving ability.
High attention to detail and ability to thrive in a fast-paced environment.
Customer-first mindset, proactive attitude, and willingness to learn.
Ability to work onsite with flexibility across different shifts.
Why This Role Is Great
Collaborative, dynamic environment.
Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles.
Direct exposure to innovative technology and hands-on product improvement.
$29k-36k yearly est. 2d ago
Customer Service Rep
Beacon Hill 3.9
Collections representative job in Mansfield, TX
Pay: $17-$18 per hour Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
Temp-HIRE
We are seeking a reliable and customer-focused Customer Service Representative (CSR) to join our team. This role involves assisting customers with rental car pick-up and drop-off, performing vehicle inspections, and ensuring a smooth and positive experience.
Key Responsibilities
Greet and assist customers during vehicle pick-up and drop-off.
Complete paperwork and checklists following vehicle inspections.
Perform light cleaning of vehicles when necessary.
Work primarily outdoors with some duties inside the warehouse.
Qualifications
Strong customer service and communication skills.
Ability to work in outdoor conditions.
Detail-oriented and organized.
Previous experience in customer service or automotive industry is a plus.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$17-18 hourly 2d ago
Customer Service Representative
Tata Consultancy Services 4.3
Collections representative job in Plano, TX
The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections.
CSAT measurement & improvement:
Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions.
Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership.
Stakeholder collaboration
Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly.
Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences.
Compliance & documentation
Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record.
Outcomes & KPIs (program‑aligned)
Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”)
First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks.
Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents.
Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards.
Qualifications:
2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes.
Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders.
Experience with ticketing/CRM tools and structured survey/feedback collection.
Salary Range: $40,000 - $55,000 per year
$40k-55k yearly 2d ago
Customer Service Representative
Joon Loloi
Collections representative job in Dallas, TX
About Us:
Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
Joon Loloi is looking for a talented Customer Service Representative. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Service Representative will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact.
This position is based on-site Monday-Friday at our Dallas, TX headquarters.
Responsibilities
Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs
Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services
Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience
Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries
Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up
Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner
Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth
Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development
Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation
Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable
Experience, Skills, & Ability Requirements
High school diploma or equivalent; additional education or certifications are a plus
Previous experience in a call center or customer service role is preferred but not mandatory
Previous experience in design or keen interest in interior design
Excellent communication skills, both verbal and written, with a strong command of the English language
Active listening skills and the ability to empathize with customers' needs and concerns
Strong problem-solving skills and the capacity to think quickly on your feet
Basic computer proficiency and familiarity with CRM software and call center systems
Patience, resilience, and a positive attitude even during challenging interactions
Ability to multitask and manage time effectively in a fast-paced environment
Willingness to work flexible hours, including evenings, weekends, and holidays, if required
Highly organized and skilled at time management
Possess personal qualities of integrity, credibility, and commitment to corporate mission
What We Offer
Comprehensive health, dental, and vision benefits
401(k) with employer match
Paid parental leave
A culture that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
$26k-34k yearly est. 2d ago
Customer Service Representative
Insight Global
Collections representative job in Lewisville, TX
Insight Global is looking for a Remarketing Analyst to join one of their clients in Lewisville, TX. Reporting to the Remarketing manager, the Remarketing Analyst is a key point of contact at primary auction facilities. Duties include processing and the sale of auction vehicles in compliance with the internal Auction Sale Agreement and Comprehensive Auction Agreement. This position involves independent judgment and decision-making initiative.
Major Duties and Responsibilities include monitoring inspection guidelines are being followed by the various 3rd Party Inspection Vendors, reviewing 3rd Party Inspection Vendors monthly invoices for accuracy and provide recommendations for payment outside the established agreement, generating and analyzing performance metrics for 3rd Party Inspection Companies, and managing 3rd party Inspection Companies vendor relationships to maximize accurate and timely inspection.
REQUIRED SKILLS
3-5 years of experience in financial services, sales, remarketing, or auction experience
Excellent customer service skills.
Ability to manage queue effectively.
Strong communication skills.
Ability to handle multiple tasks and adapt to changing priorities, customer disputes, and escalations
Previous experience in a high volume and team-oriented environment
Experience in a customer-facing role.
$26k-34k yearly est. 4d ago
Account Specialist
Method360 Talent Acquisition
Collections representative job in Grapevine, TX
Job Title: Account Specialist
Employment Type: Permanent Employee
Start: January 2026
Workplace Type: Onsite
** Please note this position requires US Citizenship or GC status. Visa sponsorship is unavailable at this time.
Summary:
The Account Specialist will play a critical role in providing excellent customer service and support. This position will be responsible for possessing strong communication skills to effectively interact with customers, team, and other stakeholders. In addition, this position will complete a wide variety of tasks and reports as requested by the Business Division Head, leveraging both internal and external information. Account Specialist professionals must be able to listen actively, respond appropriately, and address customer inquiries, complaints, and concerns in a timely and efficient manner. Problem-solving skills are essential to analyze situations and find effective solutions.
The successful candidate will have strong adaptability and problem-solving abilities as well as excellent teamwork skills.
Responsibility
Act as a liaison between customers and depot, engineers, receiving, QC and shipping to resolve status escalation and expedited repairing.
Direct and guide the daily operations of the team to ensure accurate and efficient repair memo entry, reducing Open RMAs, and fostering strong relationships with coordinators for collaborative problem-solving and timely solutions.
Be the primary point of contact between the company and customers. Responsible for answering customer inquiries, resolving issues, and providing high-quality customer service.
Process all work in accordance with relevant working practices and standard operating procedures.
Handing inbound, and outbound RMA shipments and defective parts. Verifying the accuracy and completeness of the received and shipped items.
Collaborating with the team and analyzing production output, lead times, and resource availability to determine the feasibility of production plans.
Report production status and any production issues to internal and external teams.
Required Skills/Abilities
Ability to interpret data, create effective reports, and provide business recommendations based on analysis.
Effective communication skills to involve interacting with customers and team members. Be able to clearly convey information, listen actively, and respond appropriately.
Being able to think critically, analyze situations, and come up with creative and effective solutions.
Excellent organizational skills and attention to detail to ensure seamless workflow
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a fast-paced and at times stressful environment and be a fast-learner.
Ability to work independently and as part of a team
Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.
Education and/or Experience
Bachelor's degree or better; Business, supply chain, or related field is preferred.
2+ years of working experience in account management is preferred
$32k-49k yearly est. 2d ago
Patient Account Representative
Delta Dallas 3.9
Collections representative job in Dallas, TX
Patient Account Resolution Specialist (100% On-Site)
Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient Account Representative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day.
Key Responsibilities
Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options
Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility
Review, verify, and update insurance information and patient account details
Post and process patient payments while ensuring accurate account documentation
Maintain detailed and timely notes of all patient interactions within the billing system
Partner with internal billing and coding teams to research and resolve account discrepancies
Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals
Support statement generation, refunds, audits, and other ad hoc projects as assigned
Adhere to all HIPAA, privacy, and compliance standards always
Qualifications
Strong customer service mindset with clear, confident communication skills
Team-oriented, proactive, and willing to go above and beyond
1+ year of medical billing or patient-facing healthcare experience
Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs
Highly organized with the ability to prioritize in a fast-paced environment
Comfortable navigating billing systems and Microsoft Office tools
If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!
$28k-35k yearly est. 4d ago
Accounts Receivable Specialist
Ragle Inc.
Collections representative job in North Richland Hills, TX
📢 We're Hiring: Accounts Receivable Specialist
📍 North Richland Hills, TX (On-site)
🕒 Monday-Friday | 8:00 AM-5:00 PM
💵 $40,000-$50,000/year (DOE)
Ragle Inc. has been building quality infrastructure since 1993 across Texas, Indiana, Kentucky, and Illinois. While we specialize in heavy civil, highway, and bridge construction, our work also includes excavation, demolition, grading, and pipe installation. We take pride in delivering reliable, high-quality results on every project.
We're looking for a detail-oriented Accounts Receivable Specialist to join our finance team. This role is essential in supporting accurate invoicing, payment processing, financial reporting, and overall project financial health.
Key Responsibilities
• Manage daily AR activities: AR estimates, subcontractor pay apps, cash receipts & AR aging
• Prepare subcontractor waivers and ensure compliance
• Track and report days worked per project
• Submit invoices and payments through DMS
• Prepare monthly Prompt Payment Certificates
• Support project closeout and financial reconciliation
• Assist with daily finance operations as needed
Qualifications
• 2+ years of Accounts Receivable experience (construction preferred)
• Bachelor's in Accounting, Finance, Business, or related field (preferred)
• Advanced Excel skills (VLOOKUP/XLOOKUP, SUMIFS)
• Strong attention to detail & organization
• Ability to work in a fast-paced environment and meet deadlines
• Proactive problem-solving skills
Compensation & Benefits
• Salary: $40,000-$50,000 (DOE)
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• 401(k) with company match
Additional Information
• Fully in-office role (no remote/hybrid available)
• Visa sponsorship not available
• Ragle Inc. is an Equal Opportunity Employer and participates in E-Verify
$40k-50k yearly 4d ago
Billing and Payment Coordinator
Total Quality Logistics, Inc. 4.0
Collections representative job in Irving, TX
Country USA State Texas City Irving Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$16.5 hourly 40d ago
Billing Coordinator
Firstservice Corporation 3.9
Collections representative job in Addison, TX
The Billing Coordinator responsibilities include but are not limited to running reports, compiling month-end data, checking customer guidelines, copying, printing and scanning documents, and interacting with and providing exceptional service to our internal and external clients.
Your Responsibilities:
* Charging the association property accounts assessments (monthly, semi-annually, quarterly, and/or annually)
* Processing monthly, semi-annual, quarterly, and annual billing
* Reporting and compilation of month-end data
* Charging late and collection fees and processing delinquency/collection letters
* Partnering with community managers to move accounts through the collection process
* Charging the property accounts for both management company fees and attorney's fees
* Recording and processing bankruptcies for property accounts
* Charging violation fines for property accounts
* Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.)
* Verifying that statuses of delinquent accounts are updated monthly
* Updating owner billing addresses and related information
* Monitor and reply to billing and collections email requests
* Researching posting issues
* Processing adjustments on owner's accounts
* Processing billing and collections tasks for on-boarding and terminating properties
* Other duties as assigned
Skills and Qualifications:
* Education/Training: High school diploma or equivalent. 2 to 3 years experience in an office environment performing similar tasks preferred. Experience in property management industry a plus.
* Experience/Knowledge/Abilities: Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadline. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $21 - $22 / hour
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#LI-SC1
#I-CO1
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$21-22 hourly 1d ago
Loan Servicing Representative - Auto Operations
W.F. Young 3.5
Collections representative job in Irving, TX
About this role:
Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Irving, TX. This team is part of our Consumer Lending business.
Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career.
Apply today for opportunities in the following areas:
Reinstatements
Legal Letters
Repossession Operations
Vendor Support Invoicing
Impounds
Aftermarket/Letter of Guarantee/Specialty Operation Support
Loss Recovery
Payment Operations
Bankruptcy Operations
Titles
In this role, you will:
Support Loan Servicing functional area or processes
Identify opportunities to improve various areas within Loan Servicing and recommend solutions
Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
Perform moderately complex administrative, transactional, operational, or customer support tasks
Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
Receive direction from Loan Servicing supervisors
Escalate non-routine questions to experienced individuals
Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
Provide guidance to less experienced peers
Required Qualifications:
2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
Experience within auto financial operations and/or automotive industry.
Experience executing in a fast paced, high demand, production environment while balancing multiple priorities.
Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment.
Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties.
Excellent analytical skills with high attention to detail and accuracy.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Customer Service focus with the ability to listen to customer needs and recommend solutions.
Job Expectations:
Must be able to attend full duration of training.
Flexible to work any hours between 6 am - 7 pm.
Hours may adjust bi-annually, based on Daylight Savings Time
Work on-site at the location posted
This position does not offer relocation assistance
This position is not eligible for Visa sponsorship
Job Location:
401 Las Colinas Blvd W Building A - Irving, TX 75039 (111432)
Posting End Date:
19 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$62k-96k yearly est. Auto-Apply 4d ago
Loan Servicing Representative - Auto Operations
Wells Fargo Bank 4.6
Collections representative job in Irving, TX
About this role:
Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Irving, TX. This team is part of our Consumer Lending business.
Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career.
Apply today for opportunities in the following areas:
Reinstatements
Legal Letters
Repossession Operations
Vendor Support Invoicing
Impounds
Aftermarket/Letter of Guarantee/Specialty Operation Support
Loss Recovery
Payment Operations
Bankruptcy Operations
Titles
In this role, you will:
Support Loan Servicing functional area or processes
Identify opportunities to improve various areas within Loan Servicing and recommend solutions
Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
Perform moderately complex administrative, transactional, operational, or customer support tasks
Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
Receive direction from Loan Servicing supervisors
Escalate non-routine questions to experienced individuals
Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
Provide guidance to less experienced peers
Required Qualifications:
2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
Experience within auto financial operations and/or automotive industry.
Experience executing in a fast paced, high demand, production environment while balancing multiple priorities.
Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment.
Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties.
Excellent analytical skills with high attention to detail and accuracy.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Customer Service focus with the ability to listen to customer needs and recommend solutions.
Job Expectations:
Must be able to attend full duration of training.
Flexible to work any hours between 6 am - 7 pm.
Hours may adjust bi-annually, based on Daylight Savings Time
Work on-site at the location posted
This position does not offer relocation assistance
This position is not eligible for Visa sponsorship
Job Location:
401 Las Colinas Blvd W Building A - Irving, TX 75039 (111432)
Posting End Date:
19 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$64k-107k yearly est. 2d ago
Group Rooms/Billing Coordinator
Omni Hotels & Resorts
Collections representative job in Fort Worth, TX
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.
The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!
Job Description
The Group Rooms/Billing Coordinator is a key liaison between the Reservations and Finance departments, responsible for managing group room blocks and ensuring accurate billing and payment processing for group accounts. This role requires exceptional organizational skills, attention to detail, and the ability to deliver outstanding service to group clients while maintaining financial accuracy.
Responsibilities
Group Rooms Coordination
Manage and maintain group room blocks in the property management system (PMS).
Communicate with group contacts regarding rooming lists, deadlines, and special requests.
Monitor pickup reports and ensure accurate room assignments.
Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences.
Prepare and distribute group resumes and arrival reports.
Billing & Accounts Receivable
Generate and review group invoices for accuracy and compliance with contracts.
Post payments and reconcile group accounts in the accounting system.
Follow up on outstanding balances and maintain proper documentation.
Respond promptly to billing inquiries and resolve discrepancies.
Qualifications
Qualifications
Previous experience in hospitality, reservations, or accounting preferred.
Strong attention to detail and organizational skills.
Proficiency in hotel PMS and accounting software (e.g., Opera, Oracle).
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$34k-48k yearly est. Auto-Apply 14d ago
Collections Specialist
24 Hour Flood Pros
Collections representative job in Dallas, TX
We're on the hunt for a top-tier Collections Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job-it's a critical role that demands urgency, precision, and a winning attitude.
Responsibilities:
Pursue outstanding payments from homeowners and insurance
companies nationwide.
Implement effective collection strategies to recover funds quickly.
Communicate persistently and professionally with clients to ensure timely
payments.
Monitor accounts and follow up regularly to track collection progress.
Collaborate with the restoration team to resolve any billing issues or disputes.
Maintain accurate records of all collection activities and interactions.
Report on collection activities and results to management.
Qualifications:
Proven experience in collections within the restoration industry.
Strong understanding of billing processes related to homeowners and
insurance claims.
Excellent communication and negotiation skills-you're not afraid to pick up
the phone and get results.
Detail-oriented and highly organized-you keep track of everything.
Ability to work under pressure and meet tight deadlines.
Proficient in relevant software and tools used for collections and account management.
Job Type: Full-time Compensation: $45,000.00 - $60,000.00 per year
EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
$45k-60k yearly Auto-Apply 60d+ ago
Collections Specialist
Direct Orthopedic Care
Collections representative job in Addison, TX
The Collections Specialist will be responsible for performing all functions necessary to accomplish complete financial resolution.
Lead Outcomes
Ensure Guest balances are collected in full and in a timely manner.
Core Responsibilities
Initiate contact with guests via telephone to attempt collection of outstanding balances, assuring professional and positive experience toward resolution.
Lead efforts in reviewing accounts with outstanding balances and determining correct action to ensure reimbursement
Establish payment arrangements with guests; monitoring payments and following up with guests as needed
Discuss financial obligations with patients and/or guarantors and secure payment (in full or through payment arrangements) in keeping with DOC policy
Handle high volume of both in and outbound phone calls
Prepares reports as needed by leadership
Ensures safe care to guests, adhering to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
Performs other duties as required
EDUCATION
High school diploma or equivalent required
EXPERIENCE
3+ years of medical collections experience in a high-volume call center environment
$29k-38k yearly est. Auto-Apply 13d ago
Collection Specialist
MDM Scaffolding Services 4.6
Collections representative job in Fort Worth, TX
We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies.
Key Responsibilities
Proactively manage collections for all customer accounts to ensure timely payments.
Monitor and actively reduce AR aging, escalate delinquent accounts as needed.
Follow up on outstanding invoices via phone and email with professionalism and urgency.
Work with project managers and clients to resolve billing disputes or payment delays.
Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases.
Coordinate and submit payment applications as needed to support collections.
Maintain accurate AR records, document collection activities, and note customer communication.
Negotiate payment plans when necessary while aligning with company policies.
Prepare and present weekly collections reports to management.
Assist with month -end closing activities relating to AR balances.
Ensure compliance with state lien laws and contract payment terms.
Requirements
1+ years of collections or accounts receivable experience in the construction industry required.
Strong understanding of lien rights, retainage, and progress payments.
Familiarity with construction contracts and payment terms.
Experience with Textura, GC Pay, or similar platforms.
Experience with Sage is a plus.
Excellent communication and negotiation skills.
Ability to handle difficult collection conversations professionally.
Highly organized and able to manage priorities to drive results.
Proficient in Microsoft Excel and AR tracking tools.
Preferred Skills
Experience resolving payment disputes and short -pays.
Familiarity working with general contractors and subcontractors.
Understanding of job costing and progress billing.
Experience with prevailing wage or certified payroll (a plus).
Benefits
401(k) matching
Health insurance
Paid time off
Paid sick time
$25k-33k yearly est. 60d+ ago
Collections Specialist - Farmers Branch Tx
Caine & Weiner
Collections representative job in Dallas, TX
WE ARE SEEKING MOTIVATED INDIVIDUALS WITH GREAT ENERGY WHO ARE LOOKING TO BUILD A CAREER WITH US!
Caine & Weiner is one of the oldest agencies in the US, established in 1930. We enhance cash flow for the global business community through the creative and effective utilization of accounts receivable management systems and innovative solutions. 20% of the Fortune 500 companies use our services.
PAY: $16.00-$17.00/HR + UNCAPPED COMMISSION
Great work/life balance
Commission is paid out 2 times a month
Paid training
Flexible schedules
Personal desk/workspace
Medical, dental, vision insurance, PTO, Sick time and 401k
Competitive, challenging and rewarding environment
Opportunities to grow
Bilingual pay incentive - English/Spanish
Position Overview:
This is an onsite call center environment with most of your shift being on the phone negotiating payments. You will be responsible for taking inbound and making outbound calls on behalf of our clients, ultimately attempting to collect. The more you collect, the more you earn!
Essential functions:
Manage a portfolio of accounts
Handle inbound and outbound calls according to company policies and procedures
Negotiate payments, settlements, and payment programs according to company guidelines
Meet department call and collection goals
Enter results into collection system using keyboard/computer, skip tracing
Adhere to compliance standards and practices
Hours of operation are (7am - 5pm) with a variation of 1 Saturday a month (8am -12pm) and 1 late night a week (10:20 am -7 pm.)
Having the following skills is a plus:
Customer service
Strong communication
Data entry
Microsoft Office: Excel, Word, Outlook
Telephone/Dialer
First/Third-Party Agency
CUBS
FDCPA knowledge
Caine & Weiner is an Equal Opportunity Employer, our full suites of solution-based services provide our clients with individual customization and optimized recovery results. We are committed to building a positive, professional environment that fosters team work and honors our historic service values and integrity.
$16-17 hourly Auto-Apply 60d+ ago
Special Collections & Archives Specialist - Library
TWU 3.4
Collections representative job in Denton, TX
TITLE
Special Collections and Archives Specialist
The Special Collections and Archives Specialist will provide highly responsible archival care, collection curation, and preservation for the Special Collections and University Archives Department. The position will also be responsible for assisting patrons with primary resources and providing high level research services to scholars, educators, journalists, and filmmakers. Work is performed under limited supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies and Procedures.
ORGANIZATIONAL RELATIONSHIPS
Reports to
: Assigned Manager in Special Collections and University Archives
Supervises: May supervise Student Assistants directly or indirectly.
ESSENTIAL DUTIES -
May include, but not limited to the following:
Performs receptionist duties; organizes and maintains filing system and correspondence for the department.
Answers routine questions regarding access of special collections; resolves patron issues; and completes service requests submitted via email, phone, and/or in-person.
Refers department email and reference questions to appropriate personnel in Special Collections and University Archives department.
Analyzes, organizes, describes, sorts, and arranges collections according to professional best practices and national standards.
Prepares documents, photographs, clothing and textiles, and artifacts for storage and filed in its proper location for retrieval.
Maintains databased and creates collection level records for Special Collections and University Archives.
Facilitates the creation/acquisition, processing, storage, and preservation of special collections.
Establishes, refines, and documents guidelines, procedures, and workflows for archival processing and cataloging in accordance with national standards and best practices.
Accessions new collections and updates acquisition files and databases.
Maintains the quality and accuracy of bibliographic and related records in the library's content management system, CONENTdm, through updates, corrections, and authority control.
Assists patrons on the use of databases and other library resources face-to-face, on the phone, and online as needed.
In consultation with the Senior Assistant Dean of Special Collections and University Archives, selects and processes manuscript collections.
Acquires materials in all formats and contributes to access and use of the special collections.
Assists in managing administrative and donor records for all special collections and university archives.
Interacts with prospective donors and negotiates the transfer and disposition of collections and deeds of gifts.
Participates in shifting and stacks maintenance of special collections.
Participates in public service hours in the Catherine Merchant Reading Room as well as fulfilling external requests.
Assists in preparation and set up for special events.
Assists in monitoring tables and booths for special events on and off campus.
Tracks inquiries, service requests, time, consultations, and number of boxes destroyed and/or for storage for reporting purposes.
Creates university and departmental forms in Adobe Acrobat, Excel, MS Word and Google.
Provides reference and research support to TWU personnel and external patrons inquiring about the university history and the holdings that are part of the Woman's Collection.
Assists in the preparation of procedure manuals and documentation of archival and collection systems.
Assists in the collection and reporting of statistics.
Supports the curation, research, installation, and deinstallation of exhibits.
Helps produce content for social media posts.
Conducts oral history interviews with donors and alumnae.
ADDITIONAL DUTIES
Assists the Senior Assistant Dean, managers, and librarians in the department as requested.
Represents Special Collections and University Archives to external bodies across campus.
Engages in relevant professional development activities.
Performs other duties as requested.
EDUCATION
Bachelor's degree required, preferably in History, Art, Gender Studies, Multicultural Studies, or Women's Studies. Coursework in collection management, collection curation, metadata creation, and archival theory, practice, and methodology preferred.
EXPERIENCE
Five years of previous academic library experience required. Experienced working with desktop computer technology required. Experience with women's history, visual acumen, working with faculty, staff, and donors external to the library, and capacity to thrive in a changing environment preferred.
REQUIREMENT
Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.
Must possess a valid Texas driver's license. Must maintain confidentiality of work-related information and materials.
KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:
Demonstrated knowledge of the following metadata standards: MARC; Dublin Core; EAD; METS; MODS.
Knowledge of classification standards, authority records, and bibliographic standards including AACR2 and DACS.
Knowledge of best practices for managing and preserving digital collections.
Knowledge of data management issues and trends including knowledge of applications for organizing and managing research data.
Demonstrated presentation and project management experience.
Knowledge of archival practices and records maintenance skills.
Knowledge of electronic records management and digital preservation theory principles, practices, and methodology.
Skilled in Microsoft and Adobe software including Word, Excel, Access, Publisher, Photoshop, InDesign, Illustrator and Google Office Suite.
Proven marketing skill including development of print collateral and electronic content.
Advanced research skills using electronic and printed sources.
Ability to utilize computer technology to access, gather, compile, examine, arrange, and analyze data and generate reports and communicate with others.
Exceptional interpersonal skills, high level communication skills including written and verbal, advanced presentation and public speaking skills.
Ability to champion the benefits of preserving women's history especially papers, documents, records, photographs, video, audio, artifacts, clothing, textiles, ephemera, and born-digital assets.
Ability to problem-solve and prioritize.
Ability to work independently and creatively, collaboratively, and effectively as a team member and independently to promote teamwork within the organization and to maintain effective work relationships with a wide range of constituencies in a diverse community.
Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities.
Ability to interpret, adapt, apply, and integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.
Ability to handle multiple and simultaneous tasks with ease.
Ability to work effectively with a variety of groups and different audiences.
Ability to have great attention to detail, accuracy, follow through, and be highly organized.
Ability to deal well within a fast-paced and changing environment.
Ability to deliver a superior customer service experience to a broad range of patrons.
Ability to foster a cooperative work environment.
Ability to implement short- and long- range goals.
Ability to use digital cameras.
Ability to lead and train student assistants and to organize and schedule work assignments.
Ability to use a personal computer and other office equipment, including related university software and email.
PHYSICAL DEMANDS
The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The physical demands of this position include repetitive hand motion, hearing, listening, talking, walking, bending, stooping, crawling, crouching, balancing, reaching overhead, pulling, pushing, kneeling, squatting, ascending and descending ladders, lifting up to 40lbs, and eye strain from computer work. The employee is required to travel to represent the Special Collections & University Archives Department at events and is required to work occasional evenings and/or weekends.
WORK ENVIRONMENT
All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. Employee may be exposed to conditions that affect the respiratory systems, such as fumes, odors, dust, mites, gases, or poor ventilation.
SAFETY
TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.
All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman's University deemed security-sensitive require background checks and verification of all academic credentials.
If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at ************ or ************
$29k-37k yearly est. Auto-Apply 7d ago
Sr Collection Specialist
Wilks Brothers 4.2
Collections representative job in Fort Worth, TX
Company Information: Equify Financial, LLC., is a privately-owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and a strong future for their business. We are an independent, collateral-based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in-depth understanding of our customers' financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses.
LinkedIn:â¯****************************************************
Website:â¯***********************
Position Summary: We're searching for a Collections Specialist-a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships. In this role, you will not only lead our collections efforts but also respond to customer inquiries, ensuring a high level of service is maintained in all interactions. You'll oversee ensuring smooth title transitions and taking part in asset management, all while maintaining our high standards of customer service.
Key Roles / Responsibilities:
Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships.
Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success.
Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy.
Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail.
Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability.
Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner.
Required Education, Experience, and Qualifications:
Bachelor's degree in business administration, Finance, or related field. Experience, for us, is just as valuable.
5 plus years of experience in collections experience, preferably within a financial institution or non-bank lender. Familiarity with heavy machinery, transportation equipment, and other industrial assets is a bonus.
Superior customer service skills, embodying our empathetic approach.
Strong communication and negotiation skills, crucial to our collections process.
Proficiency with Microsoft Office Suite or related software, the tools of our trade.
Capability to handle sensitive situations with tact and diplomacy.
Organized and focused, with an ability to prioritize and multitask in a dynamic environment.
A thorough understanding of the regulations that govern our operations.
Working Conditions:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Positions self to install equipment, including under desks.
Moves throughout the building to access files.
Must be able to comprehend and follow written and oral instructions.
Must be able to complete tasks even with frequent interruptions.
Must be able to use discretion and independent judgment as needed.
Must be able to speak clearly on the phone and to fellow workers.
Benefits:
Competitive Compensation Package
Medical + Dental + Vision Coverage
401K + Company Match
Life Insurance + Long Term Disability Coverage - 100% Company Paid
Health Savings Account (HSA)
Gym Reimbursement Program
Tuition Reimbursement Program
Wellness Check Program - Insurance Premium Discounts
EAP Resources
Paid Holidays
Paid Time Off (PTO)
This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.
I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.
#EQUIFYFINANCIAL#LI-ONSITE #LI-JC1
How much does a collections representative earn in Euless, TX?
The average collections representative in Euless, TX earns between $25,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Euless, TX
$32,000
What are the biggest employers of Collections Representatives in Euless, TX?
The biggest employers of Collections Representatives in Euless, TX are: