Collections representative jobs in Quincy, MA - 843 jobs

Job Details: Job Title: CSR Planner Pay Rate: $25-$27/hour (W2, No Benefits) - based on experience Schedule: 1st Shift | 7:30 AM - 4:00 PM Duration: 1-Year Contract with Potential for Permanent Conversion About the Role: We are hiring a CSR Planner to join a highly technical, engineering-driven manufacturing plant specializing in instrumentation materials. This role is based onsite in Foxborough, MA, and supports a close-knit team of approximately 20 professionals across Customer Service, Planning, and Purchasing. You'll work in a diverse, collaborative environment where teamwork is encouraged, ideas are valued, and everyone has the opportunity to contribute to team discussions and process improvement initiatives. This role is ideal for someone seeking career growth, upward mobility, and hands-on experience within a complex manufacturing operation. Periodic travel may be available for training opportunities. Key Responsibilities: Enter and manage customer orders, interpret requests, and assign work to appropriate team members. Serve as a liaison between internal teams and external customers, coordinating with manufacturing, sales, distribution, and field service. Handle customer inquiries and complaints related to order status, production, delivery, and billing in a timely and accurate manner. Perform order processing, error correction, and maintenance for order-based and proposal-based requests. Coordinate product selection, order placement, delivery schedules, and expediting with customers. Proactively resolve customer issues to strengthen relationships and drive positive feedback. Provide product information, including limited technical details when required. Maintain and update data across systems such as SAP, Quote-to-Cash, Salesforce, Buy Automation, shared drives, and external portals. Qualifications: No degree required. Strong verbal and written communication skills. Ability to prioritize work, meet deadlines, and work independently in a fast-paced environment. Proven ability to build and maintain effective working relationships with internal and external partners. Strong mediation, negotiation, and facilitation skills. Working knowledge of Microsoft Windows and standard business applications (Word, Excel, Access). Experience using Salesforce is preferred. SAP experience is a plus. Why Consider This Role? Engineering-focused manufacturing environment. Collaborative and diverse team culture. Opportunity to grow skills and advance within the organization. Potential for permanent conversion. If you enjoy customer interaction, thrive in a manufacturing or engineering setting, and are eager to grow your career, we'd love to hear from you.

This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred

Rate: $21 per hour to $23 per hour upon completion of training (60 days) Schedule: 8:30AM-5PM Who We're Looking For We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others. We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you. Position Summary As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team. This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations. About Medicare Joe We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity. We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity. We Provide: Hands-on training and development for the Medicare space Clear promotion track from Trainee to Advisor within 60-90 days Structured support from managers and senior team members Opportunities for long-term growth in operations, licensing, or leadership A professional yet fun and collaborative work environment Performance Objectives Learn and apply basic Medicare knowledge Complete our 60-day onboarding and training curriculum Handle 20-40 calls and texts/day with professionalism Complete 20-30 daily client service tasks and follow-ups Answer Medicare-related questions with confidence and clarity Support agents by prepping clients for transfers and resolving escalated issues Handle claim and carrier concerns with efficiency and ownership Use internal systems (CRM, GHL) to manage all client documentation Take full ownership of your customer interactions and tasks by end of day Collaborate with leadership to resolve client issues Participate in feedback sessions and ongoing coaching Key Competencies Professional, friendly communication-both written and verbal Organized and efficient with daily task management Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation Strong problem-solving skills and ability to take initiative Willingness to learn and grow through coaching Ability to manage high volume and multitask under pressure Detail-oriented and accurate with documentation Team player with a positive attitude Committed to delivering a high standard of service Education & Experience Bachelor's degree (preferred) 1+ year in customer service, admin, or healthcare support roles Experience with CRM tools or inbound call handling is a plus Must be comfortable working in a fast-paced, collaborative office Physical Requirements Prolonged periods sitting at a desk, using a computer and phone Must be able to communicate clearly over the phone and in person Onsite presence required in our Lincoln, RI office (this is not a remote role) Benefits 401(k) with company match Paid vacation time (2 weeks after 3 months of employment) Paid holidays Paid professional training & development Paid continuing education for compliance and licensing Company and individual performance incentives

Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.

Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience. Key Responsibilities * Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls. * Provide timely, accurate, and professional responses while meeting individual and team service level expectations. * Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments. * Create credits and update customer account balances in accordance with internal approval policies. * Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience. * Maintain accurate and up-to-date customer account information within financial systems. * Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience. * Support additional administrative and operational tasks as needed to support the Finance Operations team. Qualifications * 1-3 years of experience in customer support, billing, accounts receivable, or a related role. * Bachelor's degree in Business, Finance, Accounting, or a related field preferred. * Strong customer service mindset with excellent written and verbal communication skills. * High attention to detail and the ability to manage multiple customer requests in a fast-paced environment. * Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism. * Eagerness to learn new systems and processes, with a proactive and dependable work style. * Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $43,000-$54,000 USD Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Job DescriptionDescription: Loan Services Representative DEPARTMENT: Lending FUNCTION Under the general supervision of the Consumer Lending Manager and Loan Services Supervisor, performs a variety of duties related to the servicing of all consumer, business and mortgage loan products and provides collection support as needed. ESSENTIAL FUNCTIONS: Provide loan service support to all members. Resolve questions and complaints to resolve billing and payment discrepancies; recommend corrective action where appropriate. Review system reports daily, weekly, monthly or as instructed by the Loan Services Perform loan servicing functions to include: Review loan files for compliance with Credit Union policy and state and federal regulations. Prepare reports of exception items and maintenance issues and verify that corrective action has occurred as necessary. Maintain recorded documents and original loan notes. Verify proper entry of loan information in the Core System Remit and track all recording documents for perfecting collateral liens. Track homeowners and vehicle insurance policies through the applicable third parties Process Escrow payments for real estate taxes and conduct Escrow Analysis Maintains accurate records of collection activity on delinquent accounts, including all action taken, record dates, times and synopsis of discussions. Assist with administering the Credit Union's overdraft program. Support collection efforts to include: Maintain accurate records of collection activity on delinquent and charged off share and loan accounts, including all action taken, record dates, times, and synopsis of discussions. Review mail log to verify receipt of promised amounts. Send and record evidence of collection notices and letters sent to debtors. Process collection payments and recovery amounts. Process repossessions and foreclosure. Prepare collection and overdraft reports as instructed. Complies with all applicable federal, state and local regulations. Maintain job knowledge and skill level needed to meet the requirements of the position ADDITIONAL RESPONSIBILITIES Perform all other necessary duties, as required for Loan Services Assist in any area of the Loan Services Department as required by the Loan Services Supervisor or Consumer Lending Manager. Maintains a required level of quality and quantity of work. Works within procedural limits of position. Ensure credit union confidentiality. Participate in educational conferences, seminars and workshops to maintain knowledge of federal and state rules and regulations PHYSICAL DEMANDS: Hand dexterity required to operate computer terminal and/or related equipment. Eye coordination required to operate computer/teller terminal. Sitting at desk or computer workstation for periods of time. Travels to Credit Union facilities/locations as required. Bending and stretching in work area. Speak and listen to members and explain credit union services. This position description covers the more prominent duties performed, and is not limited to other work duties that may be assigned. Requirements:

Are you an experienced and motivated Collector looking to join a strong team? We'd welcome the opportunity to discuss this role with you. As a Collector II, you'll work with our members on a variety of collection duties to ensure the effective operation of the collection function consistent with established policies and procedures. You'll join a great team of co-workers who focus on loss mitigation while best helping our members to resolve outstanding debts. Essential Job Functions: Review and maintain assigned queue of delinquent accounts including mortgages, consumer loans, and credit cards. Notify members of delinquency through phone calls and correspondence in support of department goals. Provide information, counseling, and loss mitigation to members relative to collection activities. Skip trace certain accounts by accessing credit bureau reports, files, and public records. Recommend non-performing accounts for repossession, legal assignment or charge-off to management. Update department standard operating procedures. Work with members to establish full balance repayment, repayment plans, or settlements. Provide financial counseling to discuss and resolve debt situations; restructure or revise payment terms and recommend deferments, using independent judgment within established guidelines. Maintain and enforce investor policy, collection procedures, reporting, expense reimbursement, and loss mitigation. Provide guidance with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines. Education & Experience High school diploma or equivalent strongly preferred. Minimum 3 years of collections experience strongly preferred. Prior experience with Fiserv, Fiserv DNA, or Temenos highly desirable. The ideal candidate will have experience with Loan Servicing, Mortgages, Auto leasing, or vendor management Skills/Knowledge/Certifications Strong knowledge of collections laws and regulations. Demonstrated ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures with the ability to use them in routine situations. Ability to interact respectfully and constructively with members, colleagues, external contacts other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information, or deliver services. Ability to demonstrate a positive attitude with empathy and solution-orientation; and respond to requests in a timely and respectful manner. Compensation Disclosure: $26.03-$35.21/hr. The salary range listed gives a general idea of what we expect to offer. We consider your experience, unique strengths, and the impact you're likely to make in the role. On top of that, we offer a competitive benefits package and other perks that round out the total compensation. Why Join our team: Comprehensive Benefits: Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays Sales Incentives; annual retention bonus vesting program Three weeks paid vacation; 11 paid holidays 401(k) with matching plan & safe harbor plan - allowing every employee to save for retirement. Metro contributes 3% regardless of employee's contribution Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Health Savings Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans; $150/Quarter reimbursements for wellness and lifestyle expenses Discounts on Pet Insurance Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers Exceptional training program (classroom, on-the-job, and mentoring) Stable and growing organization Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program. Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.

The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to make a positive impact on results. As a key member of our team, the Collections Specialist is expected to uphold the company's core values of trust, respect, accountability, humility, health, and leadership. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company

About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts. About the Role We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA. What You'll Do Collection of Past Due Invoices (40%) * Monitor accounts to identify past due invoices on daily basis * Contact customers regarding past due invoices following a multi-step process and schedule * Update collection notes in Salesforce * Report on collection activity and accounts receivable status * Provide supporting documentation related to the past due invoices * Occasionally assist with international collections * Work with third party collection agencies when needed Customer Sales and Use Tax Compliance (40%) * Communicate with customers regarding their disposition on state sales and use tax disposition * Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.) * Update and maintain sales and use tax status in Avalara system * Monitor for expiring documentation and obtaining updated documents Other Administrative Functions (20%) Assist with Customer Information Forms * Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc. * Work with other departments and subject matter experts to answer technical specific questions Assist with responding to customer cases in Salesforce and via email * Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc. Back up for order processing and invoicing * Process orders through Salesforce order processing system * Submit invoices according to purchase order instructions (email, postal mail, supplier web portal) What You Bring to the Table * 5+ years' experience in a fast-paced administrative environment * 2+ years of accounts receivable and collections experience ideally within a software company * Organized and ability to prioritize and multi-task * Experience with Microsoft programs (Excel, Word, Outlook, Teams) * Experience with Salesforce and NetSuite is required * Experience with Avalara is a strong plus * Strong written and verbal communication skills * Ability to work independently as well as part of a group The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE. We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year. Pay range for this position is $88,000-$132,000 USD Are You Our Next Qtie? We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are. * Flexibility You Can Count On We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too. * Meaningful Wellbeing Support From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context. * Opportunities to Grow Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go. * Inclusive by Design You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected. * Rewarding Your Impact Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are. Show Up as Yourself at Qt At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are. We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself. About Qt Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment. Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit ********* Candidate privacy notice

Full-time Description Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously. Job Summary The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned. Key Responsibilities Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments Review aging reports and prioritize collection efforts Investigate and resolve billing discrepancies and payment disputes Negotiate payment plans and settlements in accordance with company policies Maintain and Update customer account records accurately Monitor customer credit limits and recommend account holds or escalations when necessary Prepare reports on collection status and account performance Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity Requirements Required Qualifications High school diploma or equivalent (associate or bachelor's degree preferred) 3-5 years of experience in collections, accounts receivable, or a related role Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to handle difficult conversations professionally and tactfully Excellent organizational and time-management skills Preferred Qualifications Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite) Experience with customer invoicing and payment portals (e.g., Coupa, Ariba) Knowledge of credit and risk assessment practices Familiarity with commercial or consumer collections Skills & Competencies Negotiation and conflict resolution Attention to detail and accuracy Customer service mindset Analytical and problem-solving skills Ability to work independently and meet deadlines Salary Description starting at $30 an hour

The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service. At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation. Overview **Vending Route Collector** _Monday - Friday_ As a CSC **Vending Route Collector** , You will be responsible for **collecting and securing coins and currency from equipment** on an assigned route, visiting a variety of locations around town. A career as a Route Collector is great for those who crave a change of scenery, appreciate opportunities to learn through exposure to many parts of our business, and value a work environment that supports your success in your career and life. + You will be assigned a company vaulted vehicle and can leave directly from your home to start your day. + Collect coins and currency from company-owned, rented, and/or leased air vending and laundry equipment. (Note these coin bags can be up to 75lbs in weight and transported up/down stairs or to/from vaulted company vehicle) + Transport currency from machines to the vehicle vault, and from the vehicle vault to the Branch reliably, and with care. Benefits & Perks + Work Life Balance! + 75% Employer Contribution to Medical, Dental, and Vision insurance + Health Savings Account with Employer Contribution + Year-round Work & Paid Training + Company Paid Life, Short-term, and Long-term Disability Insurance + 401k with generous Company Match + Paid Time Off (PTO) & Holiday Pay + Flexible Spending & Health Savings Account + Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! + Education Reimbursement Program + Paid employee Referral program CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What we're looking for + Valid driver's license + Ability to pass pre-employment screening + High school diploma or equivalent. + Strong organizational skills and attention to detail. + Basic mechanical aptitude to perform minor maintenance tasks. + Customer service-oriented with excellent communication skills. + Ability to work independently and manage time effectively. + Physical stamina to lift and move heavy products and coins. + Integrity and honesty in handling cash and maintaining accurate records. CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. **Minimum Salary** USD $19.02/Hr. **Maximum Salary** USD $22.82/Hr.

Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, were not just building instruments, were powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Novas cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, were setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, youll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore whats next with us at

Collections Analyst needs 3+ years experience Collections Analyst requires: Collections experience AR Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward. Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes. Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed. Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency. Maintain current collection notes at the contract, parent, or transaction level

JOIN OUR TEAM AS A HOSPITAL COLLECTION SPECIALIST! Status: Full-Time (On-site only - no remote) Bonus Opportunity: MONTHLY INCENTIVE ELIGIBLE Your Work Matters How will you make a difference? This Hospital Collection Specialist is responsible for posting all payments received from patients, insurance companies and third parties and will document payments into the patient accounting system. The position is located in a central business office environment for a freestanding psychiatric hospital organization. The Hospital Collection Specialist is responsible for assisting with the timely follow-up and collection of behavioral health and chemical dependency claims for Inpatient and Outpatient levels of care to ensure the reimbursement of claims from various insurance companies. PRIMARY RESPONSIBILITIES Pull remits manually and electronically for deposits daily. Accurately post payments and/or denials via ERA, EFT, and paper remits appropriately to accounts and balance payments posted back to the original deposit amounts. Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. Maintain and balance cash log daily to treasury. Researches and resolves unapplied and/or unidentified cash receipts. Identifies allowances, deductibles and co-insurance and ensures accurate posting. Scans and uploads supporting documentation as needed. Investigates all insurance recoupments to determine if they are correct or need to be appealed. Runs electronic deposit reports and processes payments. Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes. Enter/correct charges for outpatient services. Code and post all receivables from insurance companies, and third-party payors on patient accounts. Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. Performs account follow-up on outstanding balances and takes the necessary action for account resolution in accordance with established federal and state regulations. Ensure the coordination of claim activities on various insurance portals and via phone to check claim status and resolve claim issues. Assist to resolve credit balances with insurance company & patients. Research and resolve insurance denials. Maintain third-party logs. Assist daily with benefit verifications for all new admissions as well as in-house patients. Able to read and understand an EOB. Your Experience Matters What we're looking for: Education & Licensure (if applicable): High school graduate or equivalent preferred. Experience: A minimum of one (1) years' experience in facility billing experience with knowledge of Medicare DDE and computerized systems strongly preferred, or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred. Additional Skill Requirements: Knowledge of Microsoft Office including word, excel, and outlook. Excel-lent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment. May be required to work occasional overtime and flexible hours. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long term disability insurance Paid time off Paid holidays Cafeteria on site + discounted meals Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart? Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine. Compensation: This is a full-time role and the expected compensation range is $24.00 - $28.00 hourly and a monthly incentive bonus plan! We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)! Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine. To learn more about HBM, visit us at: ********************************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. Individuals Maintaining Positive Attitude and Commitment To Service At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Coastal1 is looking to hire a Collector II! A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made. On site availability in Pawtucket, Rhode Island is required. Education and Experience Requirements Minimum of a high school diploma or equivalent required. Associates degree preferred. At least 3 years demonstrated successful work experience in a collection environment, or experience in a lending function with a strong background in customer service. Must be able to develop work-out programs, have the ability to persuade members, and to present plans effectively. Capable of dealing professionally, courteously, yet firmly with members, be able to deal with difficult situations. Familiarity with basic math concepts required. Must be capable of accurate and timely performance of duties. Familiarity with PC's and basic office software such as MS Office. Ability to maintain a positive and upbeat Credit union image. Ability to handle confidential information securely. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Ability to work independently and as a team member. Bi-lingual helpful. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Job Responsibilities Review delinquent accounts on a regular basis and initiate collection procedures. Maintain an up-to-date record of all delinquent account activities. Maintain regular and frequent contact with members with delinquent accounts. Maintain accurate and complete records of these communications. Communicate member credit data with various credit bureaus. Resolve consumer credit disputes in a timely manner. Monitor and maintain accurate records associated with insurance issues of OREO. Prepare, send, and follow up all correspondence with members regarding delinquent accounts. Perform skip-tracing functions when required, including obtaining financial information from credit bureaus, attorneys, insurance companies, retailers, and relatives. Work together with other Departments/Branches to insure each account is properly serviced and member requests are satisfied. Review delinquent accounts for recommendation of foreclosure, repossession, modification, or charge off. Collect on returned (NSF) checks that result in reversal of payments on loans. Handle and resolve incoming emails and phone calls dealing with member issues and questions regarding loans. Prepare month end charge off reports. Assist in preparation of paid loan packages. Review and set up automatic payments for EFT. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, including identifying and reporting suspicious account activity to the Security Officer, completing required BSA-related training; and complying with any additional applicable BSA/AML requirements. Perform other duties as required. Equal Opportunity Employer

Requirements 5+ years of debt collection's experience, preferably 3rd party collections Knowledge of the FDCPA and state consumer protection laws Above average administrative and phone skills Strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Full-time Description Loan Services Representative DEPARTMENT: Lending FUNCTION Under the general supervision of the Consumer Lending Manager and Loan Services Supervisor, performs a variety of duties related to the servicing of all consumer, business and mortgage loan products and provides collection support as needed. ESSENTIAL FUNCTIONS: Provide loan service support to all members. Resolve questions and complaints to resolve billing and payment discrepancies; recommend corrective action where appropriate. Review system reports daily, weekly, monthly or as instructed by the Loan Services Perform loan servicing functions to include: Review loan files for compliance with Credit Union policy and state and federal regulations. Prepare reports of exception items and maintenance issues and verify that corrective action has occurred as necessary. Maintain recorded documents and original loan notes. Verify proper entry of loan information in the Core System Remit and track all recording documents for perfecting collateral liens. Track homeowners and vehicle insurance policies through the applicable third parties Process Escrow payments for real estate taxes and conduct Escrow Analysis Maintains accurate records of collection activity on delinquent accounts, including all action taken, record dates, times and synopsis of discussions. Assist with administering the Credit Union's overdraft program. Support collection efforts to include: Maintain accurate records of collection activity on delinquent and charged off share and loan accounts, including all action taken, record dates, times, and synopsis of discussions. Review mail log to verify receipt of promised amounts. Send and record evidence of collection notices and letters sent to debtors. Process collection payments and recovery amounts. Process repossessions and foreclosure. Prepare collection and overdraft reports as instructed. Complies with all applicable federal, state and local regulations. Maintain job knowledge and skill level needed to meet the requirements of the position ADDITIONAL RESPONSIBILITIES Perform all other necessary duties, as required for Loan Services Assist in any area of the Loan Services Department as required by the Loan Services Supervisor or Consumer Lending Manager. Maintains a required level of quality and quantity of work. Works within procedural limits of position. Ensure credit union confidentiality. Participate in educational conferences, seminars and workshops to maintain knowledge of federal and state rules and regulations PHYSICAL DEMANDS: Hand dexterity required to operate computer terminal and/or related equipment. Eye coordination required to operate computer/teller terminal. Sitting at desk or computer workstation for periods of time. Travels to Credit Union facilities/locations as required. Bending and stretching in work area. Speak and listen to members and explain credit union services. This position description covers the more prominent duties performed, and is not limited to other work duties that may be assigned.