Collection Specialist
Collections specialist job in West Seneca, NY
Experienced Debt Collector
Job Type: Full-Time Shift: Day Shift FLSA Status: Non-Exempt
Equal Employment Opportunity
DRB, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.
About DRB, LLC
DRB, LLC is a New York-based third-party collection agency dedicated to maximizing recovery of distressed assets for our clients. We focus on creating urgency around asset recovery while professionally negotiating payments in full, settlements, or structured payment plans with consumers. At DRB, performance, professionalism, and compliance are the foundation of our success.
Position Overview
DRB is seeking experienced Collection Specialists to join our on-site team in Buffalo, NY. This role is ideal for driven professionals with a strong background in debt collection who excel at consumer engagement, negotiation, and skip tracing. If you thrive in a fast-paced, performance-based environment and consistently meet or exceed goals, we want to hear from you.
Salary Range: $33,280 - $80,000 annually (based on experience and performance)
Key Responsibilities
Utilize skip tracing tools and strategies to locate consumers
Communicate professionally and persuasively to negotiate repayment solutions
Maintain accurate documentation and records in company systems
Handle difficult conversations with empathy and professionalism
Ensure compliance with all federal, state, and company collection regulations
Manage workload efficiently while meeting or exceeding performance goals
Maintain strong attendance and punctuality
What We Offer
Competitive starting pay of $20/hour or higher, based on experience
Uncapped earning potential through performance-based bonuses
Paid training to support your success
Comprehensive medical, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO)
Engaging work environment with monthly contests and team incentives
No weekend shifts for a healthy work-life balance
Consistent monthly account flow and steady new placements
Why DRB?
At DRB, we reward performance, value industry expertise, and provide opportunities for career and income growth. Join a team that supports success and celebrates achievement-experience the DRB LIFE.
Apply Today
Take the next step in your collections career with DRB, LLC. We proudly welcome applicants from all backgrounds to apply.
Customer Service working with Graphics and Artwork
Collections specialist job in Buffalo, NY
Who Are We? Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees.
Job Description
Open Role:
An exciting opportunity has arisen for
Customer Service working w/Graphics and Artwork
which entails:
*Assist B2B customers via phone and email while building long term business relationships
*Resolve artwork issues
*Enter, verify, and process orders
*Assure orders ship on time and deadlines are met
Qualifications
The Candidate:
The successful candidate will have:
*Previous customer service experience in office setting
*Experience with Adobe Illustrator and Photoshop
*Experience with Vector artwork
*Strong attention to detail is required
*The ability to work in fast-paced, deadline-oriented environment is necessary
*Sales experience that can assist in building customer relationships is a plus
Additional Information
What Can We Offer You?
At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, we offer a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers.
If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you!
Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.
Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.
Vertical Asset Recovery Specialist
Collections specialist job in Buffalo, NY
Job Description
is an on-call position with a guaranteed 3-hour "show up" time.****
Job Purpose
As a Vertical Asset Recovery Specialist (VARS) you will be responsible for performing specialized tasks at heights, including inspection, maintenance, repairs, cleaning, and restacking of palletized goods. Safety will be at a premium, and you will employ strict protocols and use protective gear.
Duties and Responsibilities
• Use of safety equipment to climb to heights that may exceed 60' within an industrial racking system.
• Inspection and assessment of situations, such as stalled shuttles, broken or toppled pallets, or other items such as technology devices installed above or within the structure.
• Troubleshooting shuttles and performing procedures to recover shuttles when stalled or derailed, or removing shuttles for service when required.
• Restacking goods from capsized pallets and recovering damaged goods.
• Cleaning up damaged goods.
• Use hand or power tools as needed to make repairs or perform maintenance on shuttles or racking.
• Utilize lifts and build scaffolding or work platforms as needed to perform assigned tasks.
• All other duties as assigned.
Qualifications
• High School Diploma or GED
• Two to Three (2-3) years of climbing warehouse experience.
• Strong verbal communication skills.
• Basic math skills.
• Previous Forklift, Boom Lift or Scissor Lift Certification preferred.
• IRATA or OSHA certifications in working at heights.
Safety Requirements
• Must wear steel toed boots/shoes, safety vest and harness and fall protection equipment.
Physical Requirements
• Must be able to lift up to 50 lbs.
• High physical fitness and dexterity.
On Call
Accounts Review Specialist
Collections specialist job in Buffalo, NY
The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site!
Benefits of working at Woodmark of NY:
Full Benefits Package - Medical, Dental, Vision, Life
401(k) with company match
Recognition Program with points to redeem for prizes and gift cards
Competitive Pay
Weekly Paycheck
Solid Team Atmosphere
Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm
Join Our Team Are you ready for a rewarding career? Join a company that cares for you, too. Employee Perks! Close to thruway entrances/exits, Consistent work and holiday rotations to provide you with a great work/life balance, Free On-Site Parking, Friendly and supportive staff, Generous PTO & holiday package, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes! Responsibilities
Accounts Receivable Review Specialist Responsibilities:
Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations.
Review outstanding private, Medicaid pending and third party balances per AR Aging.
Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews.
Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up
Maintain the current status of accounts sent to collection agency and attorneys once escalated.
Coordinate accounts identified for write off or adjustment and obtain approvals.
Assist with daily mail as needed for AR team.
Qualifications
Accounts Receivable Review Specialist Qualifications:
High School Diploma or equivalent required
1+ years experience in private collections preferred
Highly organized
High attention to detail
Ability to meet deadlines, multi-task and prioritize
Ability to handle confidential information with professional discretion
Exceptional communication skills both verbal and written including negotiation skills
Ability to provide professional customer service by both phone and email
EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Auto-ApplyCollection Agent
Collections specialist job in Buffalo, NY
Job Description
Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Williamsville, NY office.
START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!!
Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM
What You'll Do:
• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.
Requirements
Excellent verbal communication skills'
Multitasking and time management skills to work through the account queue and inbound call volume.
Previous customer service work preferred.
Benefits
Rate: $18.00 to $20.00 plus monthly bonus
Competitive Base Salary
Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses
Medical, Dental , and vision; 401K plan with company match
Long and Short Terrm Disability Insurnace
Company paid Life Insurance
Part-Time Billing & Bookkeeping Associate
Collections specialist job in Brockport, NY
Moving & Storage Company in Brockport, NY $23-$24/hour | Part-Time | In-Office Our client is a long-standing, locally owned moving and storage company serving Western New York for decades. We're currently seeking a part-time Billing & Bookkeeping Associate to join this small, close-knit office as a beloved 40-year employee transitions toward retirement.
This role is ideal for someone looking for steady, meaningful part-time work; whether that's a parent balancing school schedules, a recently retired professional who enjoys staying busy, or someone who simply prefers a predictable, flexible routine.
Why This Role Is Special
You'll be stepping into a position built and refined over 40 years
Training is thoughtful, thorough, and unrushed
The office culture is old-school, respectful, and relationship-driven
Leadership values reliability, consistency, and flexibility
Schedules can be adjusted to fit your life once training is complete
Schedule & Flexibility
Training period:
Approximately 2 months
Ideally Tuesdays & Thursdays, about 16 hours/week
Typical training hours are 8:00am-4:00pm, but flexibility is available
Additional training days can be added if helpful
After training:
20-30 hours per week
Typically 3 days per week - very flexible on what days and hours those need to be!
Must be worked during normal business hours
This is an in-office role in Brockport (remote work is
not
part of the role)
What You'll Be Doing
This position focuses on commercial billing and bookkeeping (not household moves).
Key Responsibilities Include:
Commercial billing for universities, school districts, and government clients
Creating invoices, tracking purchase orders (POs), and following payment workflows
Much of the work is repetitive and process-driven, which many people find satisfying and calming.
Managing and updating multiple Excel spreadsheets (tracking revenue, jobs, and POs)
Entering and processing accounts payable through the company's in-house system
Coordinating approved payments through the bank
Collecting weekly field time sheets and sending them to payroll (payroll itself is handled remotely by the retiring employee)
Supporting prevailing wage job tracking (knowledge helpful but not required-training provided)
Working within an industry-specific moving & storage software system
Who You'll Work With
A very small office (you'll have your own cubicle)
An operations manager who's been with the company a long time and truly cares about the business and people
A billing colleague who handles household moves
Sales staff who are in and out throughout the day
This is a traditional, no-frills environment; yes, they still use typewriters occasionally and mail checks. It's dependable, familiar, and refreshingly straightforward.
What We're Looking For
Strong Excel skills and comfort working with spreadsheets
Previous bookkeeping, billing, or accounting support experience
Detail-oriented and organized
Comfortable working independently and staying on top of tracking and follow-ups
Reliable, steady, and respectful
Someone who appreciates an old-school office culture and long-term stability
Compensation & Benefits
$23-$24/hour (max range)
Health insurance available through Excellus (high deductible plan), 401(k) with 4% match after one year. Paid vacation
The Bottom Line
This is a role for someone who values:
Consistency over chaos
Flexibility without pressure
Being trusted to “come in and get the job done”
Working with people who have stayed for decades because they're treated well
If that sounds like you (or someone you know) we'd love to start the conversation.
Experienced Collections Specialist
Collections specialist job in Lockport, NY
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Collect payments
Maintain accurate documentation of account status and collection efforts
The willingness and ability to provide seconds if needed
Qualifications
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
Data collector / Driver in Buffalo, NY
Collections specialist job in Buffalo, NY
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyData collector / Driver in Buffalo, NY
Collections specialist job in Buffalo, NY
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
AR/AP Analyst
Collections specialist job in Buffalo, NY
Job Requirements
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
The AR/AP Analyst is responsible for various activities across certain Alkegen U.S. locations. The position is part of a multi-person centralized accounting operations team. This role will work closely with the U.S. Cash Manager and the Accounting team, as well as partners in Alkegen's central Shared Services function overseas.
Responsibilities include:
AR/ Collections
Conducting collections activity, including communication with customers and internal sales and service personnel on resolving any invoicing issues for assigned US sites
Working collaboratively with employees completing cash application overseas and assisting with any cash application or daily cash reconciliation issues
Conducting credit reviews and following up on credit references
Serve as backup for data input of cash application
Accounts Payable
Investigating and resolving vendor invoice issues with personnel from plants and corporate functions
Working collaboratively with employees entering invoices overseas for assigned US sites and assisting with any questions / conducting follow-up
Responsible for processing check payments for assigned domestic locations as well as any foreign /domestic wire payments as requested.
Responsible for processing electronic disbursements
Serve as backup for invoice input, bank administration, new vendor set-up, travel and Pcard support and other functions, as required
AP accounting close for assigned sites, including:
Downloading, formatting, and loading data from vendor websites into ERP systems as part of monthly AP cycle, for assigned locations
Monthly AP and intercompany reconciliations and journal entries
Other
Assist in streamlining and improving existing accounts receivable and payable processes and procedures to align with a shared services structure.
Performing special projects, such as 1099 preparation, responding to auditor requests, and assisting with procurement requests
Qualifications:
An Associate's Degree or higher, with a concentration in Business is desired
At least 2 years experience in an Accounts Receivable, Accounts Payable, Accounting clerk, or similar position
Understanding of basic principles of Finance, accounting, and bookkeeping
High school diploma or equivalent required
Proficiency with Microsoft Office products, including strong Excel skills
Experience with SAP, Oracle, D365, BPCS, or PRMS is a plus
Ability to work effectively with personnel at remote sites.
Strong interpersonal and communication skills.
Highly organized with attention to detail and thoroughness.
Must have a track record of success in job performance.
Compensation:
$26/Hour - $28/Hour
Compensation offered may vary depending on multiple factors, including job-related knowledge, skills, and experience.
If you are interested in being part of a world class Finance function here at Alkegen then we would love to hear from you.
At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.
Auto-ApplyAccount Representative - State Farm Agent Team Member
Collections specialist job in Buffalo, NY
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Dan Schmidt - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Experienced Collectors Needed
Collections specialist job in Buffalo, NY
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
COME JOIN OUR MONEY MAKING TEAM!!ATTENDANCE BONUS!! CONTESTS!! We are looking for Collection Representatives that are self-motivated and ambitious individuals in the Buffalo/Kenmore area. We are seeking hard working motivated candidates that are serious about a lucrative career in Collections. This field is a customer service based business, so personality is key. Every employee hits or exceeds their goal every month.
PAY: Collectors - $16.50-$19.00 per hour (payroll is weekly)
*starting pay and based off experience
HOURS: M-FRI 9am-5pm
BONUS: ample opportunities to hit AND exceed monthly goals; details discussed upon hire
INCENTIVES: $150.00 monthly attendance incentive (detailed upon hire)
CONTESTS: monthly contests and raffles
Responsibilities:
COLLECTOR POSITION:
Collect delinquent accounts
Contact assigned customers.
Maintain excellent customer service
Research and resolve debts taken by customers
Resolve discrepancies
Apply customer payments
Experience is REQUIRED for the Collector position.
Reliable transportation A MUST.
Knowledge of Collections Max and IDI a plus.
Contact Nicole at ************
Lakefront Mediation LLC
Elmwood Avenue
Buffalo, NY 14217
Accounts Receivable (AR) Accountant
Collections specialist job in Buffalo, NY
Full-time Description
The Accounts Receivable (AR) Accountant is responsible for accurately tracking and recording incoming payments, issuing invoices, and reconciling customer accounts. This role monitors outstanding balances, ensures the timely collection of payments, and resolves billing discrepancies as they arise. Additional responsibilities include maintaining accurate financial ledgers, preparing essential documentation, and generating reports for internal review and auditing purposes.
RESPONSIBILITIES:
Maintain up-to-date billing systems with internal and external stakeholders.
Generate and send out invoices for county home-delivered and congregate dining programs.
Managed Long-Term Care (MLTC) billing, including processing claims and overseeing billing for long-term services. Collaborate closely with the social work team to identify and resolve rejected claims promptly.
Carry out billing, collection, and reporting activities according to specific deadlines.
Generate age analyses and review AR aging to ensure accuracy, support timely collections, and identify and resolve discrepancies promptly.
Prepare reports and schedules as needed for month-end closing and yearly independent audit.
Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals.
Assists with other duties and projects as assigned.
Requirements
Bachelor's Degree in Accounting or similar degree with a minor in Accounting; Associates Degree in Accounting with a minimum of 5 years in accounting required
A comprehensive understanding of financial/accounting matters and processes.
Strong oral and written communication skills.
Ability to work successfully in a team environment; confidentiality essential
Proficient in MS Office software as well as accounting software
Current & valid NYS driver's license and daily access to an automobile
Must be capable of lifting a minimum of 35 lbs.
Salary Description $23.00-$25.00/hr. *Bi-Weekly Pay Periods
Account Representative - State Farm Agent Team Member
Collections specialist job in Buffalo, NY
Job DescriptionBenefits:
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Compensation and Benefits
Estimated $37K $41K base pay annually.
Hourly pay plus Bonus Opportunities.
8:45-5pm M-F, No Weekends.
Paid time off (vacation and personal/sick days).
Paid Holidays/ Federal Holidays Off.
Casual, small office environment with a large well-known company.
45-minute Lunch.
401K Match.
Great opportunity for customer service experience and advancement.
Computer competency / familiarity with Microsoft office preferred.
Interview requires a simple literacy and math assessment.
Licensed position Attainment of NY Property/Casualty insurance license required with Reimbursement for Course and 1st test.
Responsibilities
Answer phones and direct customers to appropriate team members.
Process payments, email documents, and assist sales staff.
Identify customer needs and respond accordingly with fast, accurate and friendly service.
Assisting with general office duties.
Help maintain high retention rate by building strong relationships with existing clients.
Taking on additional higher-level tasks as new skills and knowledge are acquired (like conducting client appointments, policy coverage analysis and evaluation, among other things)
Requirements
Have an upbeat, positive, and coachable attitude.
Ability to prioritize, follow-through, follow up, and work effectively with a team.
Excellent Communication skills, and Strong Work Ethic.
No Education Requirement, all are encouraged to apply.
Values of our team
Our goal is to not only help our customers meet their ever-changing needs throughout their life, but to also promote a healthy work-life balance within our own team. Customer service is sometimes difficult, but we are looking for someone who will persevere and find the positives in any situation. Empathy, Professionalism, and a little Detective work go a long way in determining the best ways to help our customers accomplish their goals to meet their needs.
Accounts Receivable Specialist
Collections specialist job in Buffalo, NY
Job Description
Skyworks LLC is a family owned and operated business specializing in rental, sales and service of construction equipment. We are a team inspired by a positive culture to build exceptional customer experiences.
About the Role
We're looking for a motivated and detail-oriented Accounts Receivable Specialist to become a key player on our team in Buffalo, NY. This role offers the opportunity to collaborate directly with customers and internal team members, solve problems, and contribute to the financial health of the company.
The Accounts Receivable Specialist will:
Manage and follow up on customer accounts in a fast-paced, collaborative environment - making a measurable, positive impact on cash flow
Provide a high level of customer service by addressing inquiries, reconciling payments, and investigating short payments or disputes - turning problems into solutions and strengthening customer relationships
Monitor and maintain assigned accounts, following up to reduce delinquency while preserving strong, long-term customer loyalty
Communicate effectively with branch managers to keep them updated on account statuses and collaborate toward solutions
Support account reconciliation, account adjustments, small balance write-offs, and related financial processes
Work closely with teammates to identify process improvements and contribute to a more efficient, customer-centric department
Opportunity to grow within Skyworks and learn additional financial operations, depending on performance and career aspirations
What We're Looking For:
Familiarity with billing and collections procedures
Ability to multi-task while retaining strong attention to detail
Collaborative team player who communicates effectively with both colleagues and clients
Positive, adaptable, and motivated - someone who's eager to grow with us
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
#INDCORP
Account Resolution Specialist
Collections specialist job in Williamsville, NY
Job Description
The Account Resolution Specialist is responsible for resolving repossession, collection, and recovery of delinquent accounts placed with ACS. This includes activation, location, problem-solving funding, facilitation of payment, hiring of recovery agents, and maintaining the highest level of professionalism when dealing with clients and their customers. All duties must be carried out in compliance with federal, state, and local regulations.
Responsibilities:
Treat all customers with dignity and respect.
Manage a portfolio of assigned accounts to successful resolution.
Manage a network of repossession agents and transporters, including onboarding or terminating relationships as needed.
Be available to clients and agents, which may include nights and weekends.
Investigate historical data for each debt or bill.
Find and contact customers to inquire about overdue payments.
Perform skip tracing to locate customers who have moved or lost contact with the original creditor.
Facilitate payment terms with customers in accordance with client guidelines, including recovering distressed assets or collecting balances owed.
Develop a working knowledge of credit, credit bureau reporting, and problem-solving funding resources.
Take proactive actions to encourage timely debt payments.
Process payments and refunds.
Complete client and agent invoicing.
Update account status records and recovery efforts.
Report on collection activity and accounts receivable status.
Document all recovery and collection efforts in compliance with agency standards.
Support colleagues by sharing knowledge and fostering continuous learning.
Foster a team-oriented environment to ensure collective success.
Maintain professional relationships with clients, providing updates and pricing schedules as needed.
Stay familiar with client work standards, expectations, and fee schedules.
Retain a working knowledge of recovery laws and debt collection codes.
Qualifications:
High School Diploma or Associate's Degree required.
3-5 years of experience in collections or account recovery.
IACC Certified Commercial Collector preferred.
Preferred Skills:
Expertise in skip tracing, assigning agents, negotiating fees, account resolution, and account maintenance.
Strong computer skills and familiarity with smartphones, tablets, and other technology.
Knowledge of proprietary recovery software and skip-tracing tools.
Excellent communication, organizational, and multitasking abilities.
Perks and Benefits Include:
Competitive Compensation: Annual pay for this position is $60,000 plus commission, with opportunities for bonuses based on personal performance.
Health and Wellness: Comprehensive medical, dental, and vision insurance plans to support your health and that of your family.
Retirement Savings: 401(k) plan with a company contribution to help you plan for a secure future.
Work-Life Balance: Paid time off (PTO) and holiday schedules.
Professional Development: Opportunities for career growth, training, and continuous learning to support your development.
Company Culture: A positive and inclusive work environment that values teamwork, integrity, and innovation.
Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges.
Flexible Work Arrangements: Hybrid work options and flexibility to help maintain a healthy work-life balance.
Additional Perks: Company-sponsored events, team-building activities, and recognition programs to celebrate employee achievements.
Accounts Receivable (AR) Accountant
Collections specialist job in Buffalo, NY
The Accounts Receivable (AR) Accountant is responsible for accurately tracking and recording incoming payments, issuing invoices, and reconciling customer accounts. This role monitors outstanding balances, ensures the timely collection of payments, and resolves billing discrepancies as they arise. Additional responsibilities include maintaining accurate financial ledgers, preparing essential documentation, and generating reports for internal review and auditing purposes.
RESPONSIBILITIES:
* Maintain up-to-date billing systems with internal and external stakeholders.
* Generate and send out invoices for county home-delivered and congregate dining programs.
* Managed Long-Term Care (MLTC) billing, including processing claims and overseeing billing for long-term services. Collaborate closely with the social work team to identify and resolve rejected claims promptly.
* Carry out billing, collection, and reporting activities according to specific deadlines.
* Generate age analyses and review AR aging to ensure accuracy, support timely collections, and identify and resolve discrepancies promptly.
* Prepare reports and schedules as needed for month-end closing and yearly independent audit.
* Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals.
* Assists with other duties and projects as assigned.
Requirements
* Bachelor's Degree in Accounting or similar degree with a minor in Accounting; Associates Degree in Accounting with a minimum of 5 years in accounting required
* A comprehensive understanding of financial/accounting matters and processes.
* Strong oral and written communication skills.
* Ability to work successfully in a team environment; confidentiality essential
* Proficient in MS Office software as well as accounting software
* Current & valid NYS driver's license and daily access to an automobile
* Must be capable of lifting a minimum of 35 lbs.
Vertical Asset Recovery Specialist
Collections specialist job in Buffalo, NY
is an on-call position with a guaranteed 3-hour "show up" time.****
Job Purpose
As a Vertical Asset Recovery Specialist (VARS) you will be responsible for performing specialized tasks at heights, including inspection, maintenance, repairs, cleaning, and restacking of palletized goods. Safety will be at a premium, and you will employ strict protocols and use protective gear.
Duties and Responsibilities
• Use of safety equipment to climb to heights that may exceed 60' within an industrial racking system.
• Inspection and assessment of situations, such as stalled shuttles, broken or toppled pallets, or other items such as technology devices installed above or within the structure.
• Troubleshooting shuttles and performing procedures to recover shuttles when stalled or derailed, or removing shuttles for service when required.
• Restacking goods from capsized pallets and recovering damaged goods.
• Cleaning up damaged goods.
• Use hand or power tools as needed to make repairs or perform maintenance on shuttles or racking.
• Utilize lifts and build scaffolding or work platforms as needed to perform assigned tasks.
• All other duties as assigned.
Qualifications
• High School Diploma or GED
• Two to Three (2-3) years of climbing warehouse experience.
• Strong verbal communication skills.
• Basic math skills.
• Previous Forklift, Boom Lift or Scissor Lift Certification preferred.
• IRATA or OSHA certifications in working at heights.
Safety Requirements
• Must wear steel toed boots/shoes, safety vest and harness and fall protection equipment.
Physical Requirements
• Must be able to lift up to 50 lbs.
• High physical fitness and dexterity.
Auto-ApplyCollection Agent
Collections specialist job in Williamsville, NY
Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office.
START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!
Multiple shifts available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM
What You'll Do:
• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.
Requirements
Excellent verbal communication skills'
Multitasking and time management skills to work through the account queue and inbound call volume.
Previous customer service work preferred.
Benefits
Rate: $18.00 to $20.00 plus monthly bonus
Competitive Base Salary
Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses
Medical, Dental , and vision; 401K plan with company match
Long and Short Terrm Disability Insurnace
Company paid Life Insurance
Auto-ApplyAccounts Receivable Specialist
Collections specialist job in Buffalo, NY
Skyworks LLC is a family owned and operated business specializing in rental, sales and service of construction equipment. We are a team inspired by a positive culture to build exceptional customer experiences.
About the Role
We're looking for a motivated and detail-oriented Accounts Receivable Specialist to become a key player on our team in Buffalo, NY. This role offers the opportunity to collaborate directly with customers and internal team members, solve problems, and contribute to the financial health of the company.
The Accounts Receivable Specialist will:
Manage and follow up on customer accounts in a fast-paced, collaborative environment - making a measurable, positive impact on cash flow
Provide a high level of customer service by addressing inquiries, reconciling payments, and investigating short payments or disputes - turning problems into solutions and strengthening customer relationships
Monitor and maintain assigned accounts, following up to reduce delinquency while preserving strong, long-term customer loyalty
Communicate effectively with branch managers to keep them updated on account statuses and collaborate toward solutions
Support account reconciliation, account adjustments, small balance write-offs, and related financial processes
Work closely with teammates to identify process improvements and contribute to a more efficient, customer-centric department
Opportunity to grow within Skyworks and learn additional financial operations, depending on performance and career aspirations
What We're Looking For:
Familiarity with billing and collections procedures
Ability to multi-task while retaining strong attention to detail
Collaborative team player who communicates effectively with both colleagues and clients
Positive, adaptable, and motivated - someone who's eager to grow with us
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
#INDCORP
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