Patient Billing Representative
Collections specialist job in Brentwood, TN
The Patient Billing Representative serves as a subject matter expert and lead resource for patient billing inquires, escalations and issue resolution. This role ensures a positive patient experience while maintaining compliance with billing policies.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Research complex or escalated patient billing inquiries and partner with internal and external resources to resolve.
Monitor and research Better Business Bureau inquiries and collaborate with management on response.
Audit and review patient billing process for accuracy and completeness.
Communicate patient inquiry trends or issues to management and recommend process improvements.
Support the department in meeting performance goals for call handling, patient satisfaction, and resolution time.
Monitor and triage patient billing inquiries via email or tracking system to ensure timely and accurate resolution.
Provide courteous and professional customer service to patients and all internal and external departments.
Complete other related duties or special projects as assigned.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
Specialist, LBS Purchase Order Match Resolution
Collections specialist job in Brentwood, TN
Schedule: M-F, 5x8
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .
More about our team
Our Match Resolution team works closely with procurement and finance to ensure accurate, timely resolution of invoice discrepancies. The team values attention to detail, proactive communication, and fosters a collaborative, problem-solving culture with flexibility and strong workday balance.
How you'll contribute
A Specialist, Purchase Order Match Resolution who excels in this role:
• Identifies root causes of invoice mismatches and coordinates resolution with procurement
• Collaborates with vendors for resubmission or correction of invoices and resolves mis-postings
• Manages end-to-end resolution of documents on hold
• Ensures accurate and timely processing of invoices
• Maintains confidentiality and adheres to healthcare compliance standards (e.g., HIPAA)
• Regular and reliable attendance
Why join us
We believe that investing in our employees is the first step to providing excellent support services. In addition to your base compensation, this position also offers:
• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage -starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a high school diploma or equivalent, or a combination of education and experience. Additional requirements include:
• Foundational communication skills to explain procedures and write brief messages
• Ability to apply business-level math to resolve mismatches
• Strong foundational to moderate computer skills, including spreadsheets and data entry
• Comfort working with confidential information and applying healthcare compliance standards
• Experience in healthcare, finance, or procurement settings preferred
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Employment Sponsorship Statement
You must be work authorized in the United States without the need for employer sponsorship.
Auto-ApplyStudent Loan Collector
Collections specialist job in Goodlettsville, TN
Job Details GOODLETTSVILLE, TN $16.00 - $18.00 HourlyDescription
Join Our Award-Winning Team as a Collector in the Student Loan Department!
Do you want to make a meaningful difference while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for Collectors to join our Student Loan Department, where you'll help borrowers find solutions to repay their student loans while building a fulfilling career.
Our Mission
At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions.
What You'll Do
Guide borrowers through repayment options via inbound and outbound calls with professionalism and care.
Provide education on student loan debt resolution while de-escalating stressful calls.
Ensure compliance with federal and state laws, including the Fair Debt Collection Practices Act (FDCPA).
Maintain accurate records of all interactions and conduct skip tracing when needed.
Contribute to a collaborative team environment built on trust and mutual respect.
Why Choose ACSI?
Award-Winning Workplace: Recognized as one of The Tennessean's Top Workplaces (2014-2024)
A Culture of Respect: Treating everyone with Fairness, Friendliness, Dignity, and Respect (FFDR) is at the heart of everything we do.
Flexibility and Growth: Enjoy a hybrid work model after training, opportunities for advancement, and paid training to ensure your success.
Newly Remodeled HQ: Work in a modern and welcoming corporate office located just outside Nashville.
What We Offer
Competitive Pay: $16.00 - $18.00/hour + Uncapped Bonus Potential
Training Schedule: Onsite training Monday-Thursday (8:00 AM - 5:00 PM) and Friday (8:00 AM - 3:00 PM).
Work-Life Balance: Flex Schedule (40 hours/wk) - One late night of your choice (7pm); close at 3:00pm on Friday
Comprehensive Benefits:
Medical, dental, and vision insurance.
Paid time off (PTO) and 8 paid holidays.
401(k) eligibility after 90 days.
Health savings account and additional insurance options (life, disability, critical illness, accident).
Employee Perks:
Paid training to set you up for success.
Teledoc
Qualifications
What We're Looking For
Education: High school diploma required.
Experience: Call center or debt collection experience is preferred, but not required.
Skills:
Strong de-escalation and communication abilities.
Knowledge of FDCPA and state laws is a plus.
Proficiency in MS Office and multitasking.
Attention to detail, organizational skills, and professionalism.
Mindset: A commitment to treating borrowers and teammates with dignity and respect (FFDR).
Bilingual Collection Associate Trainee/ Spanish and English
Collections specialist job in Franklin, TN
Benefits:
Competitive salary
Paid time off
Training & development
We have an opening for a trainee in our collection department. The chosen applicant will have hands on training by qualified training manager to become a member of our collection team. The collection position is for indoor telephone collection position of our automobile receivables.
Candidate must have excellent communication skills
Ability to work in an office environment
Ability to work with a team
Dependable
Excellent work ethic
Self-starter
Ability to follow instructions
Active listener
Work 8am to 5pm and occasional Saturday Compensation: $18.00 - $20.00 per hour
About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
Auto-ApplySpecialist Account
Collections specialist job in Smyrna, TN
Job Details Smyrna, TN St Louis, MODescription
The Accounts Specialist is an active interface with customers to present new products, and services to existing business. Provide market information; initiate on-site visits; participate in trade shows as needed. Develop, maintain, and achieve sales volume and profits consistent with company objectives. Execute price Increases in a timely manner and deploy SKUs rationalization programs consistent with company objectives. Coordinate daily activities with team employees and oversee activities involved with account base.
Essential Duties and Responsibilities:
Work with sales manager to present new products and a full line of the company's capabilities with store brand products and pursue and evaluate new business potential, visit stores, stay current with market changes, make recommendations on product offerings.
Coordinate the build and execution of annual account plans based on company guideline on the Key Account Plan
Communication of Key Account Plan goals to the organization and involved parties.
Coordinate multifunctional resources to successfully implement brand/category strategies for each account and improve and enhance customer service.
Collaborate with category management to create and execute fact based selling presentations for line review and promotional plans.
Work closely with category management to prepare sales documentation, which includes product information, sales quotes, and delivery information.
Communication of Bids by close of business on day received to category management and necessary departments.
Cultivate prospects for growth with new customers and new products for exiting customers.
Define customer specific strategy and approach for new/existing customers.
Communicate buyer/item responsibilities within the company.
Develop and track broker goals and objectives.
Coordinate efforts of brokers: prepare pricing, samples, correspondence, resolve shipping problems, and provide information for sales presentations.
Develop deep, cross functional relationships with assigned accounts.
Evaluate new and manage product margins (assess new items/SKUs)
Gather information on the direction of accounts including structure, objectives, operations and strategy.
Maintain and report administrative reports accurately and on a timely basis.
Research and have knowledge of the competitive landscape.
Identify opportunities that exist with items from the competition and new distribution. (Red & White Space)
Timely communication of information after customer meetings
Monitor changes with the National Brands with the reporting of findings/information to the organization.
Understand and maintain cross-functional knowledge of Consumer Product Partners business/departments.
Understand and act upon customer, consumer and industry insights.
Execute product introductions/transitions/conversions within assigned timelines.
Forecast sales production needs, quantities, and trends.
Compare sales performance to budget/actuals including development of a Current Year Best Estimated finish.
Provide customer support through on-site visits as needed, follow-up on customer requests, resolving customer problems, review and process customer correspondence, review customer artwork.
Review Finished Goods on Hand report and Excess or Slow-Moving inventory; interface with customer and production; complete sales reports as requested, and sample requests and artwork requests through the sales administrative assistants.
Identify customer problems; make emergency on-site visits when needed; suggest and implement solutions.
Review and procure information from appropriate Vi-Jon internal departments (including Quality, Regulatory, R&D, Transportation, etc.) and complete all customer required forms for item maintenance and setup.
Monitors and maintains customer required software and portals requiring item setup information, inventory levels and PO cuts/tracking.
Coordinates with Sales Support in SAP to establish new material and label numbers for item conversion and setup.
Prepares NBA's (New Business Awards) for the establishment of new items for customer base.
Supports all aspects of internal and external account coordination and communication.
Ensures all sales meetings are appropriately supported and planned for seamless execution.
Activities include: Conducting internal sales planning meetings, generation and consolidation of sales materials, coordination of pricing.
Coordinates cross functionally to prepare samples and mockups to our 100% first time right quality expectation.
Works closely with the Graphics team and our customers to ensure artwork is processed to achieve customer expectations for new products and conversions.
Manage risks associated with all projects and tasks - ability to elevate risks through the appropriate channel.
Understands and complies with all unique customer-specific requirements for assigned accounts.
Provides support to coordination of customer trade shows and special events.
Provides retail shopping support and completes retail pricing surveys as needed.
Coordinates cross-functionally to complete all administrative tasks for the Sales Operations team including but not limited to completion of the following forms: NBA's, Price Quotes, Sample Requests, Conversion Forms, and Customer Specific forms.
Coordinates cross-functionally to complete all administrative tasks to complete Customer item Setup requirements.
Inter-department and inter-company communication flow/follow up, as designated by the specific project/Customer requirements.
Coordinates customer product testing processes and ensures compliance.
Completes all Customer specific system setup, as required and ensures compliance.
Supervisory Responsibilities:
None
Education Requirements:
Bachelor's degree required.
Experience Requirements:
1+ years' experience as a salesperson in a buyer/sales relationship.
Sales experience in the Consumer Products Industry preferred
Experience in the Personal Care Products and Health and Beauty Care is preferred.
Competencies:
Knowledge of the consumer products, national brand/private label industry, and/or health and beauty care
Demonstrated team player.
Understanding of product forecasting and understand customer margin/profitability data.
Excellent written and verbal communication skills are essential.
Strong communicator
Project management skills
Sales skills
Emotional intelligence
Resilience and tenacity
A 'customer first' philosophy
Basic Microsoft software such as Word, Outlook and PowerPoint required.
Advanced Excel skills strongly preferred.
Knowledge of Virtual Meeting Software such as Microsoft teams strongly preferred.
Certificates, Licenses, Registrations:
None
Travel:
40%
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Account Specialist
Collections specialist job in Bowling Green, KY
Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Your Benefits at Vallen:
* Medical, Dental, Vision
* Paid time off (vacation, holidays, sick days)
* 401K with discretionary company match - (US positions only)
* Employer-paid Basic Life for Employee, Spouse, and Dependents
* Employer-paid Short-Term and Long-Term Disability
* Health Care and Dependent Care Flexible Spending Accounts
* Vitality Wellness Program
* Employee Assistance Program
* Employee Resource Groups for networking and team building
* Tuition Reimbursement Program
* Employee Referral Program
* Safety Shoe and Safety Glasses reimbursement
* Employee Discounts through BenefitHub
* Advancement Opportunity.
Position Summary:
Join our exciting & dedicated team at Vallen as an Account Specialist. In this position, you will be responsible for selling and expanding the organization's solutions, products, and services. From here, you can achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements within assigned Integrated Supply accounts.
Essential Job Duties and Responsibilities:
* Leads efforts to explore, solicit and obtain new sales opportunities within assigned accounts.
* Builds rapport and collaborates with customer to understands customer needs and works to generate value added propositions around new products, processes, and services. Drives the development process from idea to implementation to ensure products or solutions meet customers' needs.
* Drives cost savings commitments: ensures goals are exceeded and are captured in Vallen VPP and/or customers ERP system.
* Designs and implements strategic sales plans to develop assigned accounts to meet and/or exceed contractual obligations. Leads and reports on KPI activities and commitments.
* Collaborates and builds relationships with Vendor/Supplier community to support solutions selling opportunities and the transition from non-franchised product to franchised product offerings related to those vendors.
* Performs other related duties as requested.
Job Qualifications:
* Bachelor's degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 3+ years of outside or inside experience or an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry (indirect materials a plus).
* Demonstrated product and sales knowledge (specific product knowledge may be required).
* Strong ability to develop and cultivate customer relationships.
* Demonstrate strong communication, planning, organizational, time management, problem solving and customer service skills.
* Demonstrated knowledge of product and solution-based sales life cycles and best-in-class processes.
* Proficiency with MS-Office products (Excel, Word & PowerPoint) and the technical aptitude to learn all company specific programs and software applications.
Work Environment & Physical Demands:
Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.
* The work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments; must be able to work in dusty environments.
* Long periods working on a computer and performing repetitive keyboarding activities.
* Extended day, evening, and weekend work may be required as job duties demand and may include little to no advanced notice.
* May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
* May be required to drive a forklift and/or operate other standard warehouse equipment.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
* May be required to pass forklift and/or other warehouse equipment certifications (written and/or driving).
* Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb, and balance.
* Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus are required.
#LI-GS1
Stay up to date with Vallen, and follow us on LinkedIn, Facebook and Twitter.
Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity
Billing Associate
Collections specialist job in La Vergne, TN
Full-Time Position separated into the following types: Contract Billing, Service T&M Billing, 3rd Party/Misc Sales Billing, and Route Delivery Billing
Reports to Billing Manager
SKILL SET
Prior Accounts Receivable experience preferred of a mid-sized company
Prior background preferred of distribution or manufacturing
Excellent Communicator - Customers, Associates, Numerous Management Levels
Excellent Research Skills and Detail Oriented
Flexible Demeanor - Works well with different personalities
Organized and efficient, must be able to manage tasks in multiple branch environment
Software - JD Edwards & PC (Excel, Work, Outlook)
RESPONSIBILITIES
Service Time and Material Billing Clerk
Must have excellent research skills
Daily process invoice and research as needed to bill service performed on assigned accounts
Daily review and or audit service calls/tickets on assigned accounts
Work closely with Service Managers and or Collections to resolve disputed service
Provide various reports to management as needed
ICEE offers its Employees:
Paid holidays, sick time and Paid vacation
Birthday Holiday (Must be used within Employee Birthday Month)
Medical, Dental, Vision Insurance
Employee Stock Purchase Program
Life Insurance
401 (k) Plan
Patient Account Representative
Collections specialist job in Brentwood, TN
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or general education degree (GED) and minimum of one to three years related experience. Additional education may be substituted for years of experience requirement on a year-for-year basis up to 2 years. Associate's or Bachelor's Degree preferred.
Prior experience billing Medicare and insurance claims is required. Must have proficiency in Microsoft office including Excel and Word. Prior experience with PCC and Waystar, and experience in SNF billing is preferred.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with limited independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Full understanding of billing-related computer systems. Knowledge of insurance payers. Proficiency in computers to include Microsoft Word and Excel. Ability to organize daily activities within the office to promote timely and efficient transmission of information. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail. Ensures adherence to HIPAA and all laws pertaining to confidentiality.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: Up to 10 pounds
Vision
Requires interaction with co-workers, residents or vendors
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for verifying skilled nursing patient set up in PointClickCare (PCC), billing, and follow-up of skilled nursing Medicare, Managed Care, Medicaid, and coinsurance claims through clearing house, online portals, and via phone. Also provides related customer service for communities and/or patients.
Perform quality assurance checks of patient information in PCC.
Bill initial and/or adjusted skilled nursing (SNF) claims for Managed Care, Medicare, Medicare copy claims, Benefit exhaust, no pays, Medicaid, and Coinsurance through Waystar clearing house, fax, or online portals. Billing SNF Private Pay statements thorough Waystar.
Create and bill carve out and high cost drug claims.
Performa revenue input, claim creation, billing, and follow-up of immunization charges to Medicare and Manage Care.
Maintain familiarity with current and past contracts with Managed Care companies.
Follow up on past due revenue for Medicare, Managed Care, Coinsurance, and Medicaid accounts. Maintain knowledge of past due revenue for monthly calls with communities and Finance Director.
Support communities with PCC, Medicare/Insurance, contract, and patient account questions that may arise.
Follow up on all SNF credit accounts to determine if refund or escheatment is due or PCC adjustment is needed.
Process write off and refunds via Service Now and PCC.
Perform month end closing of divested communities in PCC.
Track all claims for monthly billing deadlines.
Provides support for other team members as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyWebber - Third Party Claims & Data Collector (Part Time) - Infrastructure Management
Collections specialist job in Murfreesboro, TN
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.
Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.
Why Ferrovial?
* Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
* Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
* Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
* Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
* Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
* Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
Join Our Team as a Third Party Claims and Data Collector and Progress Your Career with Webber
Inspiring Career Opportunity
Are you wanting to get your foot in the door at a fast-growing Company? Webber, an industry leader in construction and infrastructure, is seeking a dynamic Third Party Claims and Data Collector to join our team.
Your Role: Driving excellence through technical expertise and innovation
Provides pertinent information describing incident/accident to the Claims Coordinator to initiate the claim against those individuals or companies for the project, managing paperwork, as well as collecting visual image data from damaged assets (roadways, medians, signs, guardrails, fences, bridges, tunnels, vegetation, etc.) for digital claims submission, as directed by the Third Party Coordinator and/or Supervisor.
What You Will Do:
* Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains:
* Incident/Accident Report
* Police Report
* Statement of Charges
* Pictures, if applicable
* Providing above to the Claims Coordinator to initiate claim.
* Monitors/responds to ongoing questions or requests for additional information.
* Documents actions by accessing and entering data into database.
* Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
* Carry out all duties in line with Company policies and procedures as amended from time to time
Who You Are: A Profile of Success
* Minimum of High School or GED Required
* A valid driver's license and a good driving record. (Required)
* Insurance / claims industry experience preferred but not required
* Experience with customer service and administrative support in a fast-paced environment
* Experience in related industry, i.e. construction, industrial, DOT, is highly desired
* Demonstrates innovation and creative problem-solving skills
* Ability to use discretion in handling confidential information
* Ability to prioritize and complete a high volume of work and manage multiple incidents
* Proficient use of Microsoft Office Software
* Strong written and oral communication skills
* Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business
* Ability to lift up to 50 pounds
* Ability to think clearly and focus on your safety in your immediate surroundings, while using tools and equipment or driving.
Schedule:
Part time hours Monday-Friday during normal office hours
What You'll Love: The Webber Advantage
* Competitive base salary
* A commitment to equal employment opportunities.
* 401k match up to 6%
* Learning and development programs and education reimbursement
* Opportunities for professional growth in a company that values innovation and sustainability.
* A collaborative culture that values each member of our team.
Ready to Seize the Challenge and Move the World Together?
At Webber, we are not just building infrastructure; we are building careers. If you are eager to contribute to a company that is shaping the world on the move, we want to hear from you. Apply now and take the first step towards a fulfilling career where you can truly make a difference.
Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.
Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.
#WeAreFerrovial
Auto-ApplyWebber - Third Party Claims & Data Collector (Part Time) - Infrastructure Management
Collections specialist job in Murfreesboro, TN
Join Ferrovial: Where Innovation Meets Opportunity
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.
Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.
Why Ferrovial?
Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
Join Our Team as a Third Party Claims and Data Collector and Progress Your Career with Webber
Inspiring Career Opportunity
Are you wanting to get your foot in the door at a fast-growing Company? Webber, an industry leader in construction and infrastructure, is seeking a dynamic Third Party Claims and Data Collector to join our team.
Your Role: Driving excellence through technical expertise and innovation
Provides pertinent information describing incident/accident to the Claims Coordinator to initiate the claim against those individuals or companies for the project, managing paperwork, as well as collecting visual image data from damaged assets (roadways, medians, signs, guardrails, fences, bridges, tunnels, vegetation, etc.) for digital claims submission, as directed by the Third Party Coordinator and/or Supervisor.
What You Will Do:
Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains:
Incident/Accident Report
Police Report
Statement of Charges
Pictures, if applicable
Providing above to the Claims Coordinator to initiate claim.
Monitors/responds to ongoing questions or requests for additional information.
Documents actions by accessing and entering data into database.
Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
Carry out all duties in line with Company policies and procedures as amended from time to time
Who You Are: A Profile of Success
Minimum of High School or GED Required
A valid driver's license and a good driving record. (Required)
Insurance / claims industry experience preferred but not required
Experience with customer service and administrative support in a fast-paced environment
Experience in related industry, i.e. construction, industrial, DOT, is highly desired
Demonstrates innovation and creative problem-solving skills
Ability to use discretion in handling confidential information
Ability to prioritize and complete a high volume of work and manage multiple incidents
Proficient use of Microsoft Office Software
Strong written and oral communication skills
Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business
Ability to lift up to 50 pounds
Ability to think clearly and focus on your safety in your immediate surroundings, while using tools and equipment or driving.
Schedule:
Part time hours Monday-Friday during normal office hours
What You'll Love: The Webber Advantage
Competitive base salary
A commitment to equal employment opportunities.
401k match up to 6%
Learning and development programs and education reimbursement
Opportunities for professional growth in a company that values innovation and sustainability.
A collaborative culture that values each member of our team.
Ready to Seize the Challenge and Move the World Together?
At Webber, we are not just building infrastructure; we are building careers. If you are eager to contribute to a company that is shaping the world on the move, we want to hear from you. Apply now and take the first step towards a fulfilling career where you can truly make a difference.
Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.
Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.
#WeAreFerrovial
Auto-ApplyPatient Accounts Specialist
Collections specialist job in Bowling Green, KY
Speak with patients regarding account inquires.
Code/note delinquent accounts for expected collection on next date of service.
Reconcile accounts to provide patients with detailed explanation of balance due.
Add insurance information and file charges on accounts for primary and secondary insurances.
Route appropriate information to other departments to make necessary corrections to accounts.
Perform insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
Carry out special projects as assigned by supervisor.
May involve extended training of newly hired employees. This will require advanced knowledge of all aspects of the job.
As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings.
Other duties as assigned/necessary.
Patient Account Communication Representative I
Collections specialist job in Franklin, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
POSITION SUMMARY:
The Patient Account Communication Representative is responsible for providing clear, compassionate, and accurate communication to patients regarding their accounts, billing statements, insurance coverage, and payment options. This role requires strong interpersonal skills, attention to detail, and a commitment to resolving inquiries efficiently and professionally. The representative serves as a liaison between patients, billing departments, and insurance providers.
KEY RESPONSIBILITIES:
Respond to patient inquiries via phone, email, and in-person regarding billing statements, insurance claims, and account balances.
Review and explain charges, payments, and adjustments on patient accounts.
Assist patients with understanding insurance benefits, coverage limitations, and out-of-pocket costs.
Set up payment plans and provide financial counseling when appropriate.
Document all communications and actions taken in the patient's account.
Collaborate with billing, collections, and clinical teams to resolve account discrepancies.
Ensure compliance with HIPAA and organizational policies.
Escalate complex issues to supervisors or appropriate departments.
Maintain a professional and empathetic tone in all patient interactions.
Participate in training and quality improvement initiatives.
REQUIREMENTS:
High school diploma or equivalent; associate's degree or healthcare-related certification preferred.
Minimum of 2 years of experience in medical billing, patient accounts, or customer service in a healthcare setting.
Strong understanding of insurance processes, billing codes, and patient financial responsibilities.
Excellent verbal and written communication skills.
Proficiency in EHR systems and billing software.
Ability to handle sensitive information with discretion and professionalism.
Commitment to patient satisfaction and continuous improvement.
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:
Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
Aligning job responsibilities and projects with the company's goal and mission.
Pro-active measures in daily work that anticipates problems and develops solutions.
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:
Generous PTO allowance
Holiday Pay
Health, Dental & Vision
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match
Uniform Allowance (clinic only)
Professional Development
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
Cash Application Specialist
Collections specialist job in Franklin, TN
Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
The Cash Application Specialist is an integral contributor to the accounts receivable process in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This team member supports the Credit and Billing Services team responsible for the timely and accurate applications of payments, remittance account reconciliation activities, payment postings, account adjustments, portal updates and resolution, research and rebilling accounts as needed. Achievement of aggressive performance targets while delivering extraordinary customer service to our hotel teams and clients is of utmost importance. The Cash Application Specialist reports to the Travel Partner Billing Services Manager. The Cash Application Specialist will report to the Credit Services Manager.
Who You Are:
A relationship builder with a dynamic approach to developing connections
A continually curious forward thinker who loves to find creative solutions
A team builder with the ability to establish a strong following
Comfortable with taking the lead in a variety of settings
Collaborator who excels in an exciting, ever-evolving environment
Veterans and military spouses encouraged to apply
What You'll Do:
Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices.
Posts and applies payments in hotel's property management system as specified on remittances daily as they are received.
Reconciles remittance information to incoming payments, prepare written communication to clients on discrepancies and host meetings as necessary to ensure timely resolution internally and externally. Use reminders and escalations process until resolved.
Performs daily audit across all bank deposits/properties to ensure all payments received have been posted or applied accurately and timely to accounts receivable ledger.
Researches and resolves missing or discrepant charges to ensure highest levels of billing accuracy including performing any rebills when applicable.
Collaborates with other Credit and Billing Services and hotel team members to resolve payment issues (both posting and application of payment).
Assists with client portal registration and sub-systems for invoice and payment activities.
Collaborates with Training Manager, STAR Trainers and Department Manager on continuous improvement projects and initiatives.
Accountable for achievement of metrics and targets associated with the position.
May be required to work varying schedules to reflect business needs
Required to attend all training sessions and meetings
Ability to perform ”Physical Requirements” as explained below
Other duties as assigned
Your Experience Includes:
Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred
1-2 years customer-facing work experience in hospitality or finance environment
Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Specialist, Accounts Receivable
Collections specialist job in Brentwood, TN
The primary responsibility of this position is to follow-up with insurance payers on outstanding claims, break down obstacles to payment, and accelerate cash collections.
Duties & Responsibilities:
Responsible for follow-up and collecting on accounts in assigned inventory. Utilizes experience and follow-up strategies and tools to resolve claims and obtain payment.
Escalates unpaid claims to payer claims supervisor as appropriate when regular follow-up efforts are not successful.
Documents client's host system utilizing the 5 W's framework and related policies/procedures to ensure accurate and complete documentation and then copies account notes into Amplify's workflow tool
Assigns appropriate status codes (e.g. root cause, action, etc.) in Amplify's workflow tool so trends can be identified and addressed.
Writes first and second level appeals of all denials in effort to overturn and secure payment. Escalates payer denial and other trends to Management for further assistance.
May also work assigned underpayments as assigned by Management.
Maintains client and/or position specific daily productivity and quality expectations.
Researches and analyzes any correspondence received related to assigned accounts.
Knowledge, Skills, and Abilities:
Must adapt and demonstrate the ability to work independently from home in a fast-paced, changing and goal-oriented environment.
Direct account follow-up and/or billing experience.
Medical Terminology, ICD-10, CPT and DRG knowledge preferred
Knowledge of third-party Insurance payer guidelines.
Intermediate experience in Excel preferred.
Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence.
Demonstrates understanding of the entire revenue cycle.
Must be detail oriented, organized, and possess the ability to apply critical thinking skills.
Assists with problem solving, inquiries, and customer interaction to ensure positive results.
Work Experience, Education, and Certifications:
High school diploma or equivalent; additional training in hospital insurance collections is a plus.
3-5 years of collections experience in a Hospital Business Office
Working Conditions and Physical Requirements:
Work from home and remote location with a stable internet connection, a quiet and dedicated workspace free of distractions, and access to necessary office equipment.
The ability to have daily communication with team members, management, and clients through email, phone calls, video meetings and other collaborative tools.
Primarily requires sitting at a desk for extended period. Proper lighting and ergonomics shole be maintained to reduce eye strain.
Auto-ApplyAccounts Receivable Coordinator - Collections
Collections specialist job in Brentwood, TN
The Accounts Receivable Coordinator - Collections is responsible for all functions related to collections in the Accounting department, to include: collection calls, correspondence, account review and customer service.
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
Creates and implements new collection processes to increase efficiency
Provides customer service regarding collection issues
Processes and reviews account adjustments
Resolves client discrepancies
Processes short payments
Monitors and maintains assigned accounts, to include: customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
Reduces delinquency for assigned accounts
Communicates and follows up effectively regarding customer accounts on a timely basis
Establishes and maintains effective and cooperative working relationships with internal and external customers
Provides weekly and monthly reporting to direct supervisor
Provides monthly Delinquency notices
Processes and reports on monthly credit memos
Assumes responsibility for high volume phone calls to assigned delinquent customers
Reconciles customer disputes as they pertain to payment of outstanding balances that are due
Provides excellent and considerate customer service to internal and external customers
Other duties as required and assigned
What you need: (requirements)
Experience
High school diploma or GED (General Education Diploma) equivalency
Minimum 1 to 2 years related experience; or an equivalent combination of education and experience
High volume, corporate collections experience preferred
Accounts Receivable experience preferred
Knowledge of billing and collections procedures
PC literate with experience with Microsoft Outlook, Word and Excel
What you gain from joining our team:
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
Access wages early with the Rain financial wellness app
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community.
+ more!
Join our Team!
Visit our website at
workat GEODIS.com
and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to Apply1
Collections Representative
Collections specialist job in Clarksville, TN
America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America's Best Mid-Size Employers!
Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.
Duties and Responsibilities:
Conduct field visits to customers' locations for collections purposes
Negotiate payment arrangements and settlement options with customers
Utilize effective communication skills to build rapport and address customer concerns
Document all customer interactions and update collection records
Ensure compliance with legal and regulatory requirements related to collections
Benefits:
Medical Plan
Dental Plan
Vision Plan
Life Insurance Plan
401(K) with employer match
Stock Purchase Plan
Paid Time Off
America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.
#LOT1
AR Specialist - Healthcare
Collections specialist job in Franklin, TN
The AR Specialist is responsible for billing and follow-up of accounts according to documented procedures. Includes but is not limited to: following up on claim status, billing and re-billing of claims, credit balance resolution, denial management, following up on aging accounts, and maintaining up to date account information.
Essential Responsibilities:
Monitors claim status and records in system daily for commercial insurance billing.
Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue
Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances
Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed.
Handles correspondence from payers to ensure all information required for claim processing is provided.
Review and resolve credit balances or unassigned money remaining on an account.
Provides customer service and follow through on account questions.
Assists with Special Projects as needed.
Education and/or Experience:
High School Diploma or equivalent; college preferred
1-3 yrs of experience with Receivables /collections in a healthcare setting is required
Strong telephonic communication skills
Why You'll Love Working Here - Our Amazing Benefits:
ð Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.
ð¨ ð© ð§ ð Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
𤱠Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
ð´ Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
ð¼ Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
ð³ Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
ð Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
ð Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
ð Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
ð§ Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
ð¡ Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
ð¾ Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
Accounts Receivable Coordinator
Collections specialist job in Franklin, TN
ABOUT US:
U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.
JOB SUMMARY:
U.S. Multimodal is seeking a hands-on and experienced USMMG is seeking a detail-oriented and proactive Accounts Receivable Coordinator to support the financial operations of the organization. This role will be responsible for customer collections, receiving and reviewing customer payment, entering them into the company's accounting system and ensuring timely cash reconciliation. The ideal candidate will thrive in a fast-paced environment, demonstrate strong problem-solving abilities, and collaborate effectively with cross-functional teams.
This job is on-site full-time in Franklin, TN. There is no relocation assistance for this opportunity.
Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required.
KEY RESPONSIBILITIES:
Process incoming payments, including checks, electronic transfers, and credit card transactions, ensuring accurate application to customer accounts.
Reconcile daily cash receipts with bank statements and accounting system records to identify and resolve discrepancies.
Generate and distribute customer invoices promptly, verifying accuracy and completeness of billing information.
Communicate with customers in a timely manner regarding overdue accounts, sending reminders, and negotiating payment arrangements.
Investigate and resolve billing disputes or payment discrepancies by collaborating with sales, customer service, and other departments
Perform additional duties as assigned.
QUALIFICATIONS:
Bachelor's degree in accounting or related field or equivalent experience in lieu of degree is required.
3+ years of relevant accounting experience; or an equivalent combination of education and experience
Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook
Strong attention to detail and accuracy with documentation and reports
Strong Customer Service Skills
Ability to manage priorities in a fast-paced, evolving environment
Excellent communication, time management, and problem-solving skills
Capable of analyzing problems and creating solutions with minimal guidance
Work Environment & Physical Demands:
Regular, predictable attendance is required
Must comply with organizational policies, procedures, and confidentiality requirements
Primarily sedentary work performed in a temperature-controlled office setting
Must be able to sit for extended periods and use standard office equipment for approximately 8 hours a day.
WHAT WE OFFER:
Offering a competitive salary (based on experience).
Competitive commission plan.
Benefits include; PTO, Paid Holidays, medical, dental, visions, company paid Life and Long-term disability, and additional options.
Company offers a 401(k) program and company match for eligible employees.
Opportunities for career advancement and continued professional development.
A dynamic, exciting, and mission-driven work environment.
Equal Opportunity Statement:
U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.
Bilingual Collection Associate
Collections specialist job in Franklin, TN
Collection Specialist/Collections Department Trainee We are seeking candidates to fill positions in an Auto Finance Company that will enable our company to continue its expansion plans throughout the United States. Ideal candidates will be proficient in communicating in both English and Spanish
Answer inquiries regarding customer accounts
Assist customers in resolving issues related to their automobile loan accounts
Clearly communicate unresolved issues to office supervisors
Accurately update customer information into the company's database
Prioritize and manage time effectively
Collection experience of past due accounts helpful, not mandatory
Work full time Monday through Friday 8am to 5pm Compensation: $18.00 - $20.00 per hour
About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
Auto-ApplyCollections Associate
Collections specialist job in La Vergne, TN
Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and service are always capitalized at ICEE and we have a commitment to success to not only our customers but also our partners and our peers. A collector is responsible for calling customers and collecting on past due invoices. They are held accountable to research and reconcile any open issues with regards to the following: credits, unapplied cash, misapplied cash, disputes, etc.
REQUIREMENTS AND RESPONSIBILITIES
Contact customer for past due balance, thoroughly documenting pertinent information
Communicate with field personnel regarding past due invoices and disputes
Research and reconcile all open issues (credits, unapplied cash, misapplied cash, disputes)
Mail or Fax correspondence (letters and statements)
Communicate account changes/updates with the corresponding department
Place/release customer account holds
Work with collection agency assigning accounts and responding to inquiries
Provide management status of past due accounts
Position requires the ability to work in a very structured environment with a diverse workforce
Other essential duties as may be assigned by the supervisor
COMPETENCIES
To perform this job successfully, the Collector must be comfortable working with JD Edwards. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Research abilities reviewing customer accounts, identify and resolve matters
Excellent oral and written communication skills
Knowledge of Microsoft Based Systems to include but not limited to Word, Excel, and Outlook
Demonstrated ability to make quick and accurate decisions
Strong interpersonal skills in order to effectively communicate with customers, vendors, employees, and upper management
Ability to manage multiple tasks with changing priorities
The capacity to work under pressure and the adaptability to work in an ever-changing environment
MINIMUM REQUIREMENTS
Two years of Accounts Receivable experience Mid-Sized Company
Five years of prior Collections experience preferably business to business
High school diploma or it's equivalent
Capability to type 35 WPM, and the ability to be on the phone 90% of the workday
Background in the distribution or manufacturing a preferred
Pay from: $23/hour
Pay is commensurate with experience, education, skills, training, and certifications.
ICEE offers their Employees
Paid holidays, Sick time and Paid vacation
Birthday Holiday (Must be used within Employee Birthday Month)
Medical, Dental, Vision Insurance
Employee Stock Purchase Program
Life Insurance
401 (k) Plan
EOE Statement
ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.