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Collections specialist jobs in Mountain View, CA - 186 jobs

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  • Billing Coordinator

    Farella Braun + Martel LLP 3.9company rating

    Collections specialist job in San Francisco, CA

    Posted Thursday, January 8, 2026 at 11:00 AM The Opportunity Billing Coordinator (Flexible Hybrid in SF Bay Area) The Billing Coordinator supports the delivery of quality legal services to clients by assisting with all aspects of the Firm's monthly billing process. The role assists with special billing related projects and a broad range of requests, requiring a high level of analytical and problem‑solving skills. The Coordinator provides instruction and assists others in the use of the time and matter programs, makes system updates of core billing information, and covers aspects of the Time and Billing Supervisor's job in the supervisor's absence. This position requires working in person in San Francisco. The Day-to-Day Invoice Preparation: Prepares client invoices as revised by attorneys and in accordance with client guidelines using the accounting software. Researches questions and discrepancies. Interfaces with attorneys and secretaries as necessary and works with Time and Billing Supervisor to resolve issues and ensure the necessary data updates are in place to proceed with bill preparation. Performs text edits, makes adjustments or write‑offs of fees and costs, transfers time and costs, makes rate adjustments, and updates address information. Prepares task‑based and electronic bills, troubleshoots ebilling rejections, provides expense backup and makes "manual" adjustments to bill formats via Word as required. Invoice Recording: Reviews and verifies pre‑bill to invoice data and releases the approved pre‑bills for posting. Verifies release output and posts final pre‑bills to accounts receivable in accounting system. Submits electronic formats for e‑bill clients via various third‑party platforms, email, and mails paper client invoices. Collections and Accounts Receivable: Coordinates with AR/Collections team to ensure that trust payments are applied during the billing process for the appropriate clients, based on attorney instruction. Performs mass revision and reapplication of payments to prior bills based on client or attorney requests. Provides bill and payment information when needed. Special Billing Projects: Provides financial information for court fee petitions and prepares supporting exhibits of detailed time and expenses. Handles various billing projects as requested. Cost Recovery: Enters miscellaneous firm disbursements and computerized research charges to client matters using the Expert generic importer. Performs data entry of disbursements as necessary. Reviews cost recovery/disbursement output and posts charges. Maintains monthly disbursement files and electronic cost recovery archives. Accounting Closing Activity: Assists with miscellaneous month‑end tasks to ensure a prompt and accurate close and initiate the new billing cycle. Tasks include, but are not limited to, follow‑up and resolution to outstanding pre‑bills, including revised bill and internal bill projects. Alerts timekeepers with time in "pending" status, release as necessary. Performs bulk time transfers. Revalue time entries as necessary. Posts all released time. Checks Expert log to ensure all disbursement imports have been entered and posted correctly. Information Management: Performs updates to bill groups, matter plans and data entry regarding routine client, matter and billing information, e.g. address information and billing instructions. Confirms rate information as represented on new matter intake paperwork and works with the Time and Billing Supervisor and Billing Specialist if revisions are required. Reporting: Assists Time and Billing Supervisor as necessary in routine reporting processes, e.g. audit responses, client accruals, outstanding bill lists and miscellaneous report requests. Maintains Files: Maintains accurate and current expense disbursement files. Creates new files as necessary. Assists System Users: Answers questions and aids attorneys and staff regarding the use of the firm's timekeeping and matter inquiry programs and other available information reports. Works Cooperatively and Collaboratively with Others: Strives to meet deadlines and follows firm policy and department protocols. Maintains department customer service standards. Assists with special projects as assigned. Communicates with clients in a professional and service‑orientated manner. Works cooperatively with attorneys, secretaries, and others as necessary. Requirements Experience The Billing Coordinator must have a minimum of two (2) years billing experience in a professional services firm, preferably a law firm. All levels are encouraged to apply. Education High school diploma or GED required. Some college, accounting or business school desirable. Knowledge, Skills and Abilities High level of knowledge regarding client billing and relevant accounting concepts and procedures. Accurate typing and data entry. 10‑key by touch. Proficient in the use of MS Office Suite of software (Word, Outlook, and Excel) and windows‑based accounting or finance software. Familiarity with billing software (preferably Aderant or Elite, Prebill Viewer, Billblast or eBillingHub). Strong reconciliation, research and problem‑solving skills. Excellent communication skills, both written and verbal; demonstrated understanding of correct grammar, spelling and punctuation. Ability to work effectively within a team environment and to work proactively. Strong time management skills and the ability to work under pressure in a fast‑paced environment; ability to coordinate multiple tasks concurrently and meet deadlines. Strong organizational skills, interpersonal skills, and attention to detail. What We Provide Farella supports all the members of our Farella family in achieving both personal satisfaction and professional accomplishment. Farella provides competitive salary and excellent benefits including comprehensive, medical, dental, vision, generous PTO, educational reimbursement and charitable contribution matching. The annual base compensation range for this California position is expected to be between $75,000 and $90,000. Placement within the salary range depends upon a number of factors including years of experience and professional skills required for this role. Additional compensation may include a discretionary bonus, health and welfare benefits, PTO, leave, paid holidays and retirement plan benefits. Who We Are Farella Braun + Martel is a leading Northern California law firm representing corporate and private clients in sophisticated business transactions and complex commercial, civil and criminal litigation. Clients seek our imaginative legal solutions and the dynamism and intellectual creativity of our lawyers. We are headquartered in San Francisco and maintain an office in Napa Valley that focuses on the wine industry. Commitment to Diversity, Equality + Inclusion We strive to ensure that everyone working at Farella feels like they belong. To that end, our recruiting, retention and practice development programs welcome, support and promote the interests of women, families and people of all ethnicities and sexual orientations. At Farella, we are committed to diversity, both as an ethical ideal and as a business imperative. Our Commitment to the Community in Which We Live and Work Since our inception over 60 years ago, Farella Braun + Martel has actively participated in our local communities. Through pro bono work, charitable giving and participation in civic organizations, we have strived to honor our core principle of giving back to the community. We annually participate in firm‑wide community service events including Rebuilding Together San Francisco, BASF's Head Start Holiday Gift Program, BASF's Food from the Bar Campaign benefiting the SF/Marin Food Bank and Chapter One Online Literacy Tutoring Program with local elementary schools. Recognition Farella has received industry and peer recognition equal to any firm in the country. Our attorneys include fellows of the American College of Trial Lawyers, American College of Appellate Lawyers, American College of Environmental Lawyers, American College of Coverage Counsel, College of Labor & Employment Lawyers, and American College of Investment Counsel. Farella has been named among Law360's California Powerhouses, featured on the National Law Journal's Midsize Hot List and is named one of the Best Places to Work in the Bay Area by the San Francisco Business Times / Silicon Valley Business Journal. Green Business Farella Braun + Martel became the first major law firm in San Francisco to obtain certification as a green business from the San Francisco Green Business Program in 2006. The program recognized the firm for meeting its stringent environmental standards. We received our fifth Green Business certification in 2024. Farella is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, genetic information or any other basis protected by federal, state or local law. Farella is an Equal Opportunity Employer #J-18808-Ljbffr
    $75k-90k yearly 3d ago
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  • Billing Coordinator

    Envoy Inc. 4.4company rating

    Collections specialist job in San Francisco, CA

    Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together. Learn more at envoy.com About the role This is an individual contributor role and requires a hands‑on, detail‑minded, critical thinking approach to the quote to cash operations of the Company, and excellent communication skills to resolve questions about accounts receivable. Onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ. You will Administer the quote to the cash cycle, including provisioning, invoicing, communications, and cash receipt deposits. Become familiar with the intricacies of the ChargeBee Billing tool and Salesforce for better efficiency and accuracy. Day‑to‑day includes billing account management, turning executed contracts into subscriptions, helping streamline invoice automation, resolving billing issues while maintaining a high level of customer service, and collaborating with various teams in the quote‑to‑cash process. Be a responsive, collaborative partner with all departments across the company. Respond to questions from internal and external parties regarding customer/invoice/payment and orders in a professional and timely manner. Assist with accurately processing orders, including but not limited to confirming contact and billing information, pricing and discount approvals, as well as the purchasing order terms and conditions. Assist with filling out Vendor Forms. Participate in developing and documenting controls and procedures surrounding our multiple process flows. Build strong relationships across the organization with Sales, SalesOps, and Customer Success, Finance, etc. Assist other teams in the cross‑functional department with ad hoc projects and initiatives. Assist with account management procedures, such as responding to invoicing questions, helping with customer onboarding forms, and managing the licenses within customer accounts. Maintain and follow department processes and procedures, and actively look for opportunities to implement improvements and efficiencies. You have 3+ years of experience in quote to cash responsibilities or at a technology company in a similar role (SaaS experience preferred). Some experience with general accounting is a plus. Work with minimal supervision and exercise sound judgment within the scope of authority. Bachelor's degree in Accounting or related field. Strong organizational and time‑management skills, with excellent attention to detail. Customer billing and collections experience. Proficiency in Microsoft Excel. Experience with Chargebee strongly recommended. Experience with Salesforce, Jira, and Intercom is a bonus. Ability to prioritize daily tasks to meet deadlines through open communication and collaboration in a highly dynamic and fast‑paced environment. You Are An exceptional writer and spoken communicator. Highly organized & autonomous. Comfortable and energized operating in a fast‑moving organization. Passionate about our product and working with enterprise‑sized businesses. Entrepreneurial and self‑motivated. Consultative with demonstrable experience. Enthusiastic about learning and growing at Envoy. Intellectually curious and ambitious. You'll get A high degree of trust in your ideas and execution. An opportunity to partner and collaborate with other talented people. An inclusive community where you feel welcomed and cared for as a person. The ability to make an immediate impact in helping customers create a great workplace experience. Support for your personal and professional growth. If you have any questions related to compensation, please get in touch with Recruiting after you apply. #LI-Hybrid By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law. #J-18808-Ljbffr
    $43k-61k yearly est. 21h ago
  • Payroll & Billing Specialist - Senior Care

    Jewish Family & Children's Services 4.2company rating

    Collections specialist job in San Francisco, CA

    A community support organization in San Francisco seeks a Payroll and Billing Coordinator. This full-time role involves payroll preparation, client billing support, and administrative tasks within a supportive environment. Candidates must have experience in payroll processing, strong attention to detail, and proficiency in Microsoft Office. The organization offers competitive compensation, comprehensive benefits, and a mission-driven work culture focused on serving diverse communities. #J-18808-Ljbffr
    $47k-55k yearly est. 2d ago
  • Sr. Neurology Account Specialist - (San Jose North, CA) (Field Based)

    Eisai Us 4.8company rating

    Collections specialist job in San Jose, CA

    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Eisai is in the midst of an important launch of a new product in the U.S. focused on educating HCPs on a treatment for appropriate individuals suffering from mild cognitive impairment due to Alzheimer's disease (AD) or mild AD. The Neurology Account Specialist (NAS) will be part of a diverse team of sales professionals who support this important launch and will be responsible for developing and executing business plans for their assigned geography. In this role, the NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers. The NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards. Responsibilities: * Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders. * Develop, maintain, and execute strategic key-account plans. * Effectively understand, navigate, and communicate a successful patient pathway to customers. * Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography. * Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions. * Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway). * Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace. * Seek out mentorship to learn and build key sales skills. Qualifications: Specialist- AD * Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred. * Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems). * Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred. * Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred. * Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred. * Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners. Sr. Specialist- AD * Proven track record in successfully building and executing business plans for top markets within their geography. * Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning. * Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai. * Demonstrated success in networking, establishing, and maintaining strong business relationships with customers. * Proven performance as a Specialist and fulfillment of defined promotion criteria. As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management Eisai Salary Transparency Language: The annual base salary range for the Sr. Neurology Account Specialist - (San Jose North, CA) (Field Based) is from :$144,600-$189,700 Under current guidelines, this position is eligible to participate in : Eisai Inc. Sales Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ********************************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation
    $144.6k-189.7k yearly Auto-Apply 60d+ ago
  • Senior Medical Billing Specialist

    Ihealth Labs Inc. 4.6company rating

    Collections specialist job in Sunnyvale, CA

    Pay Range: $70,000 - $100,000 Our Company: Founded in 2010, iHealth is dedicated to empowering people to live healthier lives. The company is a leader in designing and manufacturing consumer-friendly, mobile personal healthcare products connected through the cloud that allows consumers to easily measure, track, and share vital health information with their doctors. With a focus on delivering high-quality and accessible products, iHealth is at the forefront of the digital health revolution. In 2018, iHealth established the Unified Care program to address the issue of managing chronic diseases. iHealth Care specialists support patients beyond the doctor's office with chronic conditions via Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) to achieve better health outcomes. In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA) for over-the-counter sales. Since then, iHealth has emerged as a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers. With its commitment to helping people lead healthier lives, iHealth is poised to continue driving positive change in the healthcare industry.Summary: This position performs complete health insurance payer analysis with respect to medical billing and reimbursement functions and is responsible for all aspects of payer research, communicate and manage complex payer and industry changes that impact the iHealth's revenue cycle for Remote Patient monitoring, Chronic care management and Medical Nutrition Therapy services and its operations or strategies.Duties and Responsibilities: Confirm patient benefits and insurance eligibility by making calls to the insurance provider Follow and adhere to all regulations and guidelines set by Medicare, State programs, and HMO/PPO, etc. Engage in end-to-end billing process, including charge entry, claim submission (including 837's and 1500 forms), payment posting, and accounts receivable management and extract reports from billing software Engage in follow-ups with insurance companies and medical groups to address outstanding claims and denials, ensuring the resubmission of claims & appeal for payment Develop, implement, and execute departmental procedures and processes Collect reimbursements and analyze the revenue data to report trends related to errors & denials Use data to identify trends, areas for improvement, and opportunities for revenue growth Generate insurance reimbursement reports and analytics on key billing metrics, providing insights into the internal and external stakeholders on financial health of the organization Analyze and identify opportunities to optimize revenue capture and reduce revenue leakage Ensure compliance with healthcare billing regulations and stay current with changes in billing and coding guidelines to ensure accurate and compliant billing practices Conduct detailed data audits and clean-up as scheduled and as needed Analyzes patient billing records for completeness and accuracy and obtains additional information and clarification as necessary Conduct billing training for internal and external stakeholders and maintain adequate documentation of meeting Implement strategies to improve claim acceptance rates and reduce denials and enhance the overall billing experience for customers Collaborates with internal teams, supporting the efforts and needs of other departments in a team-oriented approach. Works closely with IT teams to implement technology enhancements aimed at improving billing efficiency. Resolves billing discrepancies by conducting further research and correcting errors Maintain organized documentation of all billing and invoicing activities Sending out invoices and maintaining a tracking system of incoming and late payments Following up on late or missed payments and initiating late payment notices to relevant parties Adjusting patient bills by reviewing remittance advice Maintain compliance with HIPAA (Health Insurance Portability and Accountability Act of 1996) Perform other related duties as required or requested Minimum Qualifications Bachelor's degree in accounting, health care administration, finance, business, or related field, with 5+ years of experience in an office environment or healthcare-related field Knowledge of CPT/ICD-10/HCPCS codes and EHR systems such as EPIC, Kareo, eCW, Office Ally, Practice fusion, Athena, AdvanceMD, etc. Proficient in medical terminology and insurance plans Experience with process improvement, quality control, data analysis and/or reporting Integrity and respect for confidentiality and privacy Attention to detail and the ability to work with a variety of databases Demonstrates the ability to work independently, is self-motivated, and self-directed with excellent verbal and written communication and documentation skills Demonstrates strong organizational and time management skills, enabling effective prioritization of workflow to meet client requirements. Possesses excellent customer service skills to ensure client satisfaction. Ability to analyze problems and devise strategic solutions Experience with using Google Docs, Sheets, Slides and Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Equal Opportunity Statement iHealth Labs is committed to diversity in its workforce and is proud to be an equal opportunity employer. iHealth Labs considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. iHealthLabs is an Affirmative Action and Equal Opportunity Employer. Please reference below for more information: ******************************************************************************************** and ************************************************************************************************
    $70k-100k yearly Auto-Apply 13d ago
  • Senior Billing Analyst

    Wilson Sonsini Goodrich & Rosati, Professional Corporation 4.9company rating

    Collections specialist job in Palo Alto, CA

    Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. The Senior Billing Analyst independently analyzes client billing issues, implements complex client arrangements, and supports automated billing operations. This position can be a hybrid work schedule. Essential Duties and Responsibilities: Analyze current Expert Billing workflows and functions and implement automations and improvements. Conduct quality control of team's billing practices by establishing and administering internal quality control procedures. Alongside Senior Manager, oversee and ensure compliance with financial policies for billing workflows. Analyze WIP aging, and proactively collaborate with legal and finance teams to ensure timely billing. Implement and support billing templates, task codes, bill groups, matter plans, and split payors. Identify and Implement billing solutions for flat and fixed fees, and action codes. Apply and manage alternate fee arrangements in Entity Manager. Coordinate with finance team on client-specific billing arrangements and provide guidance for proper execution in Expert Billing. Conduct billing and payment reconciliation for client accounts. Find resolutions as needed. Manage sensitive time modifications including deletions and changes to dates and worked hours. Education and/or Work Experience Requirements: Bachelor's degree preferred. 5+ years of demonstrated results at a big law firm, including expertise in Aderant Expert Billing. Experience with Aderant Expert Billing, Entity Manager and BillBlast required. Knowledge of firm and client billing policies and procedures. Advanced knowledge of Microsoft Excel. Strong service-oriented skills including excellent interpersonal and communication skills. Must be able to work in a fast paced environment and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, San Francisco: $102,000 - $138,000 per year. Seattle, Washington, D.C.: $91,800 - $124,200 per year. The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package. Benefits information can be found here. Equal Opportunity Employer (EOE).
    $102k-138k yearly Auto-Apply 12d ago
  • Billing Coordinator

    Farella

    Collections specialist job in San Francisco, CA

    The Opportunity: Billing Coordinator (Flexible Hybrid in SF Bay Area) The Billing Coordinator supports the delivery of quality legal services to clients by assisting with all aspects of the Firm's monthly billing process. Assists with special billing related projects and a broad range of requests, with a high level of analytical and problem-solving skills. Provides instruction and assists others in the use of the time and matter programs. Makes system updates of core billing information. Covers aspects of the Time and Billing Supervisor's job in the supervisor's absence. This position is a flexible hybrid position requiring working in-person in San Francisco. The Day-to-Day: Invoice Preparation: Prepares client invoices as revised by attorneys and in accordance with client guidelines using the accounting software. Researches questions and discrepancies. Interfaces with attorneys and secretaries as necessary and works with Time and Billing Supervisor to resolve issues and ensure the necessary data updates are in place to proceed with bill preparation. Performs text edits, makes adjustments or write-offs of fees and costs, transfers time and costs, makes rate adjustments, and updates address information. Prepares task-based and electronic bills, troubleshoots ebilling rejections, provides expense backup and makes "manual" adjustments to bill formats via Word as required. Invoice Recording: Reviews and verifies pre-bill to invoice data and releases the approved pre-bills for posting. Verifies release output and posts final pre-bills to accounts receivable in accounting system. Submits electronic formats for e-bill clients via various third-party platforms, email, and mails paper client invoices. Collections and Accounts Receivable: Coordinates with AR/Collections team to ensure that trust payments are applied during the billing process for the appropriate clients, based on attorney instruction. Performs mass revision and reapplication of payments to prior bills based on client or attorney requests. Provides bill and payment information when needed. Special Billing Projects: Provides financial information for court fee petitions and prepares supporting exhibits of detailed time and expenses. Handles various billing projects as requested. Cost Recovery: Enters miscellaneous firm disbursements and computerized research charges to client matters using the Expert generic importer. Performs data entry of disbursements as necessary. Reviews cost recovery/disbursement output and posts charges. Maintains monthly disbursement files and electronic cost recovery archives. Accounting Closing Activity: Assists with miscellaneous month-end tasks to ensure a prompt and accurate close and initiate the new billing cycle. Tasks include, but are not limited to, follow-up and resolution to outstanding pre-bills, including revised bill and internal bill projects. Alerts timekeepers with time in “pending” status, release as necessary. Performs bulk time transfers. Revalue time entries as necessary. Posts all released time. Checks Expert log to ensure all disbursement imports have been entered and posted correctly. Information Management: Performs updates to bill groups, matter plans and data entry regarding routine client, matter and billing information, e.g. address information and billing instructions. Confirms rate information as represented on new matter intake paperwork and works with the Time and Billing Supervisor and Billing Specialist if revisions are required. Reporting: Assists Time and Billing Supervisor as necessary in routine reporting processes, e.g. audit responses, client accruals, outstanding bill lists and miscellaneous report requests. Maintains Files: Maintains accurate and current expense disbursement files. Creates new files as necessary. Assists System Users: Answers questions and aids attorneys and staff regarding the use of the firm's timekeeping and matter inquiry programs and other available information reports. Works Cooperatively and Collaboratively with Others: Strives to meet deadlines and follows firm policy and department protocols. Maintains department customer service standards. Assists with special projects as assigned. Communicates with clients in a professional and service-orientated manner. Works cooperatively with attorneys, secretaries, and others as necessary. Requirements: Experience: The Billing Coordinator must have a minimum of two (2) years billing experience in a professional services firm, preferably a law firm. All levels are encouraged to apply. Education: High school diploma or GED required. Some college, accounting or business school desirable. Knowledge, Skills and Abilities: High level of knowledge regarding client billing and relevant accounting concepts and procedures. Accurate typing and data entry. 10-key by touch. Proficient in the use of MS Office Suite of software (Word, Outlook, and Excel) and windows-based accounting or finance software. Familiarity with billing software (preferably Aderant or Elite, Prebill Viewer, Billblast or eBillingHub). Strong reconciliation, research and problem-solving skills. Excellent communication skills, both written and verbal; demonstrated understanding of correct grammar, spelling and punctuation. Ability to work effectively within a team environment and to work proactively. Strong time management skills and the ability to work under pressure in a fast-paced environment; ability to coordinate multiple tasks concurrently and meet deadlines. Strong organizational skills, interpersonal skills, and attention to detail. What We Provide: Farella supports all the members of our Farella family in achieving both personal satisfaction and professional accomplishment. Farella provides competitive salary and excellent benefits including comprehensive, medical, dental, vision, generous PTO, educational reimbursement and charitable contribution matching. The annual base compensation range for this California position is expected to be between $75,000 and $90,000. Placement within the salary range depends upon a number of factors including years of experience and professional skills required for this role. Additional compensation may include a discretionary bonus, health and welfare benefits, PTO, leave, paid holidays and retirement plan benefits. At Farella, we recognize that the contributions, individuality and diversity of all our professionals are key to the firm's success and meeting the needs of our clients. And like our clients, we value attributes such as enthusiasm, character, and high ethical standards. In fact, these are core qualities in all the individuals who come to work with us-and in all those with whom you will work! The longevity of those in all positions at the firm speaks to the warm, collegial, professional and rewarding environment at the firm. Farella has for many years been named one of the Best Places to Work in the Bay Area by the San Francisco Business Times / Silicon Valley Business Journal. We are ranked on the Best Midsize Law Firm to Work For in the United States list by Vault Who We Are Farella Braun + Martel is a leading Northern California law firm representing corporate and private clients in sophisticated business transactions and complex commercial, civil and criminal litigation. Clients seek our imaginative legal solutions and the dynamism and intellectual creativity of our lawyers. We are headquartered in San Francisco and maintain an office in the Napa Valley that is focused on the wine industry. Farella's commitment to supporting the industries of Northern California and our entrepreneurial responsiveness to the regional demands have driven our growth and evolution. Nimbleness and opportunistic management have propelled our success for over 60 years. From trial prowess in high-stakes litigation to utility-scale renewable energy project development and complex transactional expertise, Farella's clients rely on and appreciate our fierce focus on client service and high-quality work. Commitment to Diversity, Equality + Inclusion We strive to ensure that everyone working at Farella feels like they belong. To that end, our recruiting, retention and practice development programs welcome, support and promote the interests of women, families and people of all ethnicities and sexual orientations. At Farella, we are committed to diversity, both as an ethical ideal and as a business imperative. Our Commitment to the Community in Which We Live and Work Since our inception over 60 years ago, Farella Braun + Martel has actively participated in our local communities. Through pro bono work, charitable giving, and participation in charitable and civic organizations, we have strived to honor our core principle of giving back to the community. We annually participate in firmwide community service events including Rebuilding Together San Francisco, BASF's Head Start Holiday Gift Program, BASF's Food from the Bar Campaign benefiting the SF/Marin Food Bank, and Chapter One Online Literacy Tutoring Program with local elementary schools. Recognition Farella has received industry and peer recognition equal to any firm in the country. Our attorneys include fellows of the American College of Trial Lawyers, American College of Appellate Lawyers, American College of Environmental Lawyers, American College of Coverage Counsel, College of Labor & Employment Lawyers, and American College of Investment Counsel. Farella has been named among Law360's California Powerhouses, featured on the National Law Journal's Midsize Hot List and is named one of the Best Places to Work in the Bay Area by the San Francisco Business Times / Silicon Valley Business Journal. Green Business Farella Braun + Martel became the first major law firm in San Francisco to obtain certification as a green business from the San Francisco Green Business Program in 2006. The program recognized the firm for meeting its stringent environmental standards. We received our fifth Green Business certification in 2024.
    $75k-90k yearly 9d ago
  • Team Lead - Payroll/Billing/Collections

    Employnet

    Collections specialist job in Sunnyvale, CA

    Summary of Job Function The Payroll & Benefits Manager is a senior-level role within the People Operations and Culture department, responsible for overseeing and executing all payroll and benefits administration for a manufacturing organization. This position ensures accurate, compliant, and timely payroll processing while managing comprehensive employee benefits programs. The ideal candidate brings 10+ years of experience supporting manufacturing workforces, deep technical payroll expertise, and the ability to partner cross-functionally with HR, Finance, and Operations. Key ResponsibilitiesPayroll Management Lead end-to-end payroll operations for hourly and salaried employees, including complex manufacturing pay structures such as overtime, shift differentials, bonuses, and off-cycle payrolls Manage employee payroll updates including pay rates, deductions, 401(k) contributions, and status changes Create payroll batches, reconcile payroll, validate reports (earnings types, taxes, deductions, 401(k) match), and manage payroll approval processes Serve as payroll system subject matter expert, including system implementations, data transfers, module setup, admin access, payroll codes, and tax configurations Validate data in HRIS and payroll systems, identify discrepancies, reconcile variances, and maintain data integrity Partner with department managers, supervisors, and employees to ensure accurate timecard entry, approvals, and payroll readiness Ensure compliance with federal, state, and local payroll regulations, wage and hour laws, and internal payroll policies Manage multi-state payroll tax accounts, including new state registrations, system setup, account tracking, and issue resolution Ensure proper deduction, funding, and reconciliation of employee and employer 401(k) contributions Track PTO balances and notify supervisors of usage or discrepancies Review, audit, and validate W-2s and year-end payroll reporting Oversee employee change management including salary changes, promotions, status changes, title updates, and benefit elections Support internal and external payroll audits and year-end processes Benefits Administration Oversee and administer employee benefits programs including medical, dental, vision, disability, life insurance, FSA, COBRA, and retirement plans Partner with benefits brokers and vendors to manage enrollments, qualifying events, renewals, open enrollment, and escalated benefit issues Coordinate benefits orientations, enrollment support, employee communications, and ongoing education Reconcile benefits invoices and partner with Accounts Payable to ensure accurate and timely payments Audit benefit enrollments and payroll deductions each pay period and quarterly to ensure accuracy Maintain and update HRIS records for benefit enrollments, changes, and terminations Lead 401(k) plan administration including employee enrollments, communications, issue resolution, and compliance support Assist with ERISA, tax compliance audits, Workers' Compensation audits, 401(k) audits, Form 5500 preparation, and other regulatory reporting Generate reports and analyses as requested by leadership, vendors, or brokers Develop and implement benefit communications, training workshops, and resources; maintain benefits information on the ADP home page or internal systems Other Duties Assist with the transition of employee personnel and benefits files to electronic systems Support year-end payroll and benefits processes Ensure strict confidentiality of employee records and sensitive information Perform additional duties, reports, and special projects as assigned Required Qualifications 10+ years of payroll and benefits experience, with significant experience in manufacturing environments Proven expertise managing payroll for large, hourly workforces with complex schedules and overtime requirements Strong knowledge of multi-state payroll regulations, wage and hour compliance, and benefits administration Hands-on experience with HRIS and payroll systems (ADP strongly preferred) Experience managing 401(k) plans, audits, and regulatory reporting Advanced attention to detail, accuracy, and confidentiality Strong cross-functional communication and leadership skills Preferred Qualifications Bachelor's degree in Human Resources, Accounting, Finance, or related field Certified Payroll Professional (CPP) or similar certification Experience supporting union or non-union manufacturing workforces Experience with system implementations or process improvement initiatives #EmploynetJobsSanJose
    $72k-116k yearly est. 8d ago
  • Customer Service I

    Healthcare Support Staffing

    Collections specialist job in Livermore, CA

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Qualifications Minimum Qualifications: GED or High School Diploma 6 months to 2 years of Experience (Call Center) We are basically looking for anyone with a call center background- healthcare not required Additional Information Hello! My name is Lora and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (Or you're more than welcome to call me at my office 321-574-6538.
    $33k-41k yearly est. 60d+ ago
  • Head of Servicing and Collections

    Rippling People Center Inc.

    Collections specialist job in San Francisco, CA

    About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the Role: Head of Servicing and Collections Rippling is a global fintech operating across software, payments, and lending, moving tens of billions of dollars across payroll, cards, and payment products. As our product surface area and geographic footprint expand, the complexity of servicing accounts and recovering unpaid obligations increases materially. The Head of Servicing & Collections will define and execute Rippling's global strategy for account servicing and collections across our full product suite, including corporate cards, payroll, lending, and subscription billing. This leader will be responsible for optimizing collections and recoveries in a way that directly impacts Rippling's financial performance, while ensuring a strong customer experience and adherence to regulatory requirements across geographies. This role owns strategy, policy, and operations for servicing and collections and works closely with Product, Engineering, Finance, Risk, and Legal to ensure servicing and recovery capabilities are embedded into Rippling's products and operating model. While highly cross-functional, the Head of Servicing & Collections is expected to operate with a strong ownership mentality and be accountable for outcomes across products. What You'll Do: * Design and implement collections strategies across payments, lending, and software products, spanning multiple geographies and regulatory regimes. * Own policy development and execution, including treatment strategies, escalation paths, legal actions, hardship or remediation programs, and third-party vendor management where applicable. * Design and enforce standard operating procedures and SLAs, overseeing day-to-day collections and servicing operations to ensure consistent execution and adherence to policy. * Establish clear metrics and accountability, including recovery rates, loss curves, and operational efficiency benchmarks. Maintain a strong operational control environment to ensure compliance and optimize recoveries. * Partner closely with Finance and Accounting on forecasting, provisioning, recoveries, and performance reporting. * Collaborate with Risk and Legal to align on loss appetite, regulatory requirements, and contractual enforcement mechanisms. What you will need: * 10+ years of experience developing and executing collections strategies across lending, payments, and subscription-based products. * A proven track record of building policies and operating models that optimize financial outcomes. * Experience operating in regulated environments and navigating regulatory and contractual constraints across multiple geographies. * A strong ownership mentality - you personally care about driving financial results and take responsibility for recovering funds and minimizing losses. * Independence and self-direction - you have high attention to details, can identify core issues, prioritize effectively, and drive immediate results while building toward a durable, long-term strategy. * Strong strategic instincts paired with a willingness to go deep into operational and implementation details when required. * Proficiency with data analysis and strong analytical skills, with the ability to translate data into actionable insights. Experience using SQL to extract and analyze data is desirable but not required. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
    $33k-41k yearly est. 12d ago
  • Legal Billing Coordinator

    Robert Half 4.5company rating

    Collections specialist job in Oakland, CA

    Robert Half is seeking a Legal Billing Specialist for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services. Job Responsibilities: + Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols. + Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines. + Monitor and track billing timelines, resolving delayed or rejected bills proactively. + Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution. + Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments. + Maintain proper documentation of all billing activities for reporting purposes. + Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices. Requirements + 3-5 years of experience in legal billing, preferably within a law firm. + Proficiency with legal billing platforms (e.g., Elite, Aderant, eBillingHub). + Strong understanding of electronic billing systems and client-specific billing requirements. + Advanced MS Office skills - particularly in Excel (e.g., pivot tables, formulas). + Excellent organizational skills and attention to detail. + Strong interpersonal skills with the ability to collaborate with internal and external stakeholders. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $41k-56k yearly est. 13d ago
  • Collections Specialist II, Herbarium Specimen Digitization Project

    California Academy of Sciences 4.1company rating

    Collections specialist job in San Francisco, CA

    About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum-all under one living roof-our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity As part of the biodiversity science efforts embedded within the Thriving California Initiative, the California Herbarium Specimen Digitization Project will make hundreds of thousands of specimens from the California Academy of Sciences (CAS) herbarium collections available online. This project combines the efficiency of high throughput specimen imaging using conveyor belt technology to image California herbarium specimens housed at CAS. Specimen images and associated data records will then be uploaded to a community science platform for further transcription and georeferencing of label data. Afterwards, fully transcribed and georeferenced records will be imported into CAS collections database and linked to their corresponding images. Results from this project will mark a major step forward in democratizing CAS museum collections, providing equitable access to these important specimens for people (botanists, scientists, and the general public) all over the world. Reporting to the Botany Curator, the California Herbarium Specimen Digitization Project Curatorial Assistant II will be primarily responsible for assisting in the transition of the collection from a partially imaged to fully imaged state, as well as contributing to the reorganization of the collection. The Project Curatorial Assistant II will perform important rearrangement, sorting and separating of specimens into a new, updated schema. This work will involve assisting in the development and implementation of workflows to ensure specimen organization is of the highest quality and effectiveness. The Project Curatorial Assistant II will coordinate with the Botany Curator and Collection Manager to ensure all collection organization goals are met, as well as coordinate with other collections staff in order to maximize quality control efforts and data flow efficiency. Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives - Hope for Reefs , Thriving California , and Islands 2030 - that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at ****************************************************** We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. This position is based in San Francisco, California. The specific onsite/hybrid schedule for this position is listed below. This position is part of a bargaining unit represented by Cal Academy Workers United, and will be subject to the terms and conditions of that contract. Key Responsibilities: Work with the Botany Curator and Collection Manager to identify the special needs and requirements for reorganizing and rearranging the collection Work with the Collection Manager and other Curatorial Assistants to identify the best approach to associated project tasks Develop, test, implement and modify (as needed) workflows that will achieve project-specific specimen organization Follow all Academy safety regulations Other duties as assigned Qualifications: A successful candidate will have the following: A qualified person for this position has experience with biological collections (preferably botanical), taxonomy and the basic use/implementation of taxonomy, and is extremely organized and detail oriented. This person is capable of performing repetitive tasks that adhere to strict organizational requirements and should be able to think ahead to identify possible problems and develop solutions in a collaborative and communicative manner. Experience and/or Education: Undergraduate degree required Experience with biological collections required (botanical preferred) Knowledge of taxonomy and the use/implementation of biological classification (botanical preferred) Experience and/or past participation in large scale projects that require a large amount of detailed preparation Skills and abilities: Excellent organizational and time-management skills Ability to execute work independently and with great attention to detail Ability to take direction, work as part of a team or collaborate well with team members, and external partners (when applicable) to accomplish mutual goals Ability to work efficiently and communicate with staff, cross-functional teams and external partners from different backgrounds and with varying expertise Ability to bring new ideas, create inventive solutions and find efficiencies to transform manual or detailed processes English is the primary language necessary for this job, written and spoken; bilingual (spoken and/or written) in Spanish or other non-English language a plus, but not necessary Physical Environment: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. While performing the duties of this job, the Project Curatorial Assistant II is required to stand, sit, use a computer, and communicate on the phone, in person, and online meetings/calls. Must be able to perform repetitive motions 30% of the time. Compensation and Benefits: The salary range for this position is $33.16. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-Time, 40 hours per week, On-site How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
    $33.2 hourly Auto-Apply 15d ago
  • Collections Representative II

    Stanford Fcu

    Collections specialist job in Palo Alto, CA

    Collections Representative Opportunity at Stanford Federal Credit Union!
    $38k-49k yearly est. Auto-Apply 13d ago
  • Lead Water Distribution and Collection Specialist

    California State University System 4.2company rating

    Collections specialist job in San Jose, CA

    Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards. The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities. Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems. Key Responsibilities * Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements * Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration * Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards * Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards * Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality * Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution * Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies * Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS) * Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues Knowledge, Skills & Abilities * Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems * Working knowledge of effective supervisory and work coordination practices * Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders * Ability to lead, instruct, and coordinate the work of a small crew * Ability to read, interpret, and work from blueprints, plans, and specifications * Skill in estimating time, materials, and labor for plumbing projects * Ability to maintain records and prepare standard and complex reports * Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations * Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment * Proficiency with computerized maintenance management and building automation systems * Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment * Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision * Commitment to workplace safety, sustainability, and continuous improvement Required Qualifications * These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program * One to two years of experience as a journey-level plumber that included work coordination responsibilities * Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications * Possession of backflow prevention assembly testing credential * Possession of cross-connection specialist credential * Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum) * Experience leading groups of skilled, semi-skilled and unskilled trades people * Experience with a public water system (PWS) Compensation Classification: Lead Plumber Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10) CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest This position is open until filled. Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 a.m. to 4:00 p.m. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 23 2025 Pacific Standard Time Applications close:
    $39k-48k yearly est. Easy Apply 60d+ ago
  • Automotive Accounts Receivables

    United Auto Credit 3.4company rating

    Collections specialist job in San Jose, CA

    Job Title: Automotive Accounts Receivable Specialist Reports To: Accounting Manager or Controller The Automotive Accounts Receivable Specialist is responsible for managing all aspects of the accounts receivable process for an automotive dealership or group of dealerships. This includes, but is not limited to, invoicing customers, processing payments, maintaining accurate records, and following up on outstanding balances. The role requires strong organizational skills, attention to detail, and excellent communication abilities. Key Responsibilities: Invoice Generation & Distribution: Generate and distribute accurate invoices to customers for vehicle sales, service, parts, and other related transactions. Ensure invoices are generated in a timely manner and according to established procedures. Utilize accounting software (CDK Global or others) to generate and manage invoices. Payment Processing: Process customer payments received via various methods, including cash, checks, credit cards, and electronic funds transfers (EFTs). Reconcile payments to invoices and ensure proper posting to customer accounts. Prepare bank deposits and reconcile daily cash receipts. Account Management & Collections: Monitor customer accounts for past-due balances. Contact customers via phone, email, and/or mail to collect outstanding payments. Negotiate payment arrangements with customers, as needed. Maintain accurate records of all collection efforts and communications. Identify and escalate delinquent accounts to the appropriate supervisor. Record Keeping & Reporting: Maintain accurate and organized accounts receivable records. Prepare and analyze accounts receivable aging reports. Assist in month-end closing procedures, including the reconciliation of accounts. Generate and provide reports on accounts receivable activity, as requested. Customer Service: Provide excellent customer service to both internal and external customers. Respond to customer inquiries regarding invoices, payments, and account balances in a timely and professional manner. Resolve any discrepancies or disputes related to accounts receivable. Compliance: Adhere to all company policies and procedures related to accounts receivable. Ensure compliance with all relevant federal, state, and local regulations. Other Duties: Assist with other accounting and administrative tasks, as needed. Participate in training and professional development activities to enhance skills and knowledge. Maintain confidentiality of customer and financial information. Qualifications: Experience: 1+ years of accounts receivable experience, preferably within an automotive dealership environment. Skills: Strong understanding of accounts receivable principles and practices. Proficiency in accounting software (e.g., CDK Global, Reynolds and Reynolds, or similar). Excellent data entry and accuracy skills. Strong organizational and time management skills. Effective communication and interpersonal skills, both written and verbal. Ability to work independently and as part of a team. Ability to handle multiple tasks and prioritize effectively. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong problem-solving skills. Benefits: Competitive salary Health insurance (medical, dental, vision) Paid time off (vacation, sick days, holidays) Employee discounts on vehicles and services Work Environment: This position typically works in a standard office environment within a dealership or corporate setting. The job may require extended periods of sitting, using a computer, and interacting with customers and colleagues.
    $41k-54k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    Mindlance 4.6company rating

    Collections specialist job in South San Francisco, CA

    Invoices customers for services rendered and applies all moneys and credits to their accounts. Provides reports to management. Performs daily, timely, and accurate posting of manual and electronic cash receipts, credit card payments, denials and adjustments to patient accounts. Reconciles variances and locates EOBS. Posts contractual adjustments, and reconciles unposted log and deposit logs. Performs specialized processing of accounts receivable issues requiring advanced training and technical skills. Areas of responsibility may include, but are not limited to, credit/refund correspondence and research, audit and review support, RCDM analysis, and letters of credit and communications. Additional certification in code processing and leadership responsibilities may be prerequisites depending on location and position expectations. Qualifications GENERAL LEDGER,ACCOUNTS RECEIVABLE,MEDICAL BILLING,CODING Additional Information Stitee Pragyan | Sr.Recruitment Support Executive | Mindlance, Inc. | Office: ************|
    $38k-48k yearly est. 60d+ ago
  • Automotive Accounts Receivables/deposits

    Infiniti of San Jose 4.4company rating

    Collections specialist job in San Jose, CA

    Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks. : This job description does not constitute the complete responsibilities for this position. A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis handle financial Records Daily Deposits Timely record keeping of accounting information to our inventory Prepare customer receipts Call vendors for our payments Reconcile receivables schedules Maintain Petty cash flow Send monthly invoices clean cash sales and AR schedules Maintain reconciled Daily deposit Job Requirements Automotive Business office experience (minimum 1+ Years) Strong computer skills Strong communication skills Time management skills Problem solving Skills Professional and on Time Deal with confidential information discreetly Compensation Competitive pay based on Automotive Experience Kaiser Medical Dental and Vision 401K Paid Vacation Direct Deposit In job Promotions/ Advancement Professional friendly environment Paid sick days Exclusive Vehicle Purchase Programs for both employees and Family members Exclusive vehicle servicing discounts We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $42k-50k yearly est. 25d ago
  • Payroll & Billing Specialist - Senior Care

    Jewish Family & Children's Services 4.2company rating

    Collections specialist job in San Francisco, CA

    A non-profit organization in San Francisco seeks a Payroll and Billing Coordinator to manage payroll processing and client billing for the Seniors At Home program. The role requires at least 3 years of experience in payroll processing and an understanding of California payroll practices. Responsibilities include preparing weekly payroll, handling billing tasks, and ensuring accurate data management. Competitive compensation and benefits are offered, including a customized cafeteria benefits plan. #J-18808-Ljbffr
    $47k-55k yearly est. 21h ago
  • Collections Specialist II, Herbarium Specimen Digitization Project

    California Academy of Sciences 4.1company rating

    Collections specialist job in San Francisco, CA

    Job Description About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum-all under one living roof-our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity As part of the biodiversity science efforts embedded within the Thriving California Initiative, the California Herbarium Specimen Digitization Project will make hundreds of thousands of specimens from the California Academy of Sciences (CAS) herbarium collections available online. This project combines the efficiency of high throughput specimen imaging using conveyor belt technology to image California herbarium specimens housed at CAS. Specimen images and associated data records will then be uploaded to a community science platform for further transcription and georeferencing of label data. Afterwards, fully transcribed and georeferenced records will be imported into CAS collections database and linked to their corresponding images. Results from this project will mark a major step forward in democratizing CAS museum collections, providing equitable access to these important specimens for people (botanists, scientists, and the general public) all over the world. Reporting to the Botany Curator, the California Herbarium Specimen Digitization Project Curatorial Assistant II will be primarily responsible for assisting in the transition of the collection from a partially imaged to fully imaged state, as well as contributing to the reorganization of the collection. The Project Curatorial Assistant II will perform important rearrangement, sorting and separating of specimens into a new, updated schema. This work will involve assisting in the development and implementation of workflows to ensure specimen organization is of the highest quality and effectiveness. The Project Curatorial Assistant II will coordinate with the Botany Curator and Collection Manager to ensure all collection organization goals are met, as well as coordinate with other collections staff in order to maximize quality control efforts and data flow efficiency. Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives - Hope for Reefs , Thriving California , and Islands 2030 - that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at ****************************************************** We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. This position is based in San Francisco, California. The specific onsite/hybrid schedule for this position is listed below. This position is part of a bargaining unit represented by Cal Academy Workers United, and will be subject to the terms and conditions of that contract. Key Responsibilities: Work with the Botany Curator and Collection Manager to identify the special needs and requirements for reorganizing and rearranging the collection Work with the Collection Manager and other Curatorial Assistants to identify the best approach to associated project tasks Develop, test, implement and modify (as needed) workflows that will achieve project-specific specimen organization Follow all Academy safety regulations Other duties as assigned Qualifications: A successful candidate will have the following: A qualified person for this position has experience with biological collections (preferably botanical), taxonomy and the basic use/implementation of taxonomy, and is extremely organized and detail oriented. This person is capable of performing repetitive tasks that adhere to strict organizational requirements and should be able to think ahead to identify possible problems and develop solutions in a collaborative and communicative manner. Experience and/or Education: Undergraduate degree required Experience with biological collections required (botanical preferred) Knowledge of taxonomy and the use/implementation of biological classification (botanical preferred) Experience and/or past participation in large scale projects that require a large amount of detailed preparation Skills and abilities: Excellent organizational and time-management skills Ability to execute work independently and with great attention to detail Ability to take direction, work as part of a team or collaborate well with team members, and external partners (when applicable) to accomplish mutual goals Ability to work efficiently and communicate with staff, cross-functional teams and external partners from different backgrounds and with varying expertise Ability to bring new ideas, create inventive solutions and find efficiencies to transform manual or detailed processes English is the primary language necessary for this job, written and spoken; bilingual (spoken and/or written) in Spanish or other non-English language a plus, but not necessary Physical Environment: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. While performing the duties of this job, the Project Curatorial Assistant II is required to stand, sit, use a computer, and communicate on the phone, in person, and online meetings/calls. Must be able to perform repetitive motions 30% of the time. Compensation and Benefits: The salary range for this position is $33.16. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-Time, 40 hours per week, On-site How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
    $33.2 hourly 15d ago
  • Automotive Accounts Receivables/deposits

    United Auto Credit 3.4company rating

    Collections specialist job in San Jose, CA

    Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks. : This job description does not constitute the complete responsibilities for this position. A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis handle financial Records Daily Deposits Timely record keeping of accounting information to our inventory Prepare customer receipts Call vendors for our payments Reconcile receivables schedules Maintain Petty cash flow Send monthly invoices clean cash sales and AR schedules Maintain reconciled Daily deposit Job Requirements Automotive Business office experience (minimum 1+ Years) Strong computer skills Strong communication skills Time management skills Problem solving Skills Professional and on Time Deal with confidential information discreetly Compensation Competitive pay based on Automotive Experience Kaiser Medical Dental and Vision 401K Paid Vacation Direct Deposit In job Promotions/ Advancement Professional friendly environment Paid sick days Exclusive Vehicle Purchase Programs for both employees and Family members Exclusive vehicle servicing discounts We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-54k yearly est. Auto-Apply 60d+ ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Mountain View, CA?

The average collections specialist in Mountain View, CA earns between $32,000 and $57,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Mountain View, CA

$43,000

What are the biggest employers of Collections Specialists in Mountain View, CA?

The biggest employers of Collections Specialists in Mountain View, CA are:
  1. Robert Half
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