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The differences between collections technicians and laboratory phlebotomists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a collections technician and a laboratory phlebotomist. Additionally, a laboratory phlebotomist has an average salary of $33,951, which is higher than the $32,521 average annual salary of a collections technician.
The top three skills for a collections technician include physical exams, phlebotomy procedures and customer service. The most important skills for a laboratory phlebotomist are patients, customer service, and specimen collection.
| Collections Technician | Laboratory Phlebotomist | |
| Yearly salary | $32,521 | $33,951 |
| Hourly rate | $15.64 | $16.32 |
| Growth rate | 10% | 10% |
| Number of jobs | 29,390 | 48,645 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 24% | Associate Degree, 25% |
| Average age | 41 | 41 |
| Years of experience | 2 | 2 |
Generally, collections technicians take responsibility for collecting and managing outstanding accounts receivables from customers and clients. The technicians may work as health his/her torians for blood donations. They train other collection technicians on the procedures and protocols of the company. Part of their job is to demonstrate excellent customer service skills associated with external and internal customers. They take part in team-building or programs in different work environments and also data entry.
A laboratory phlebotomist is primarily in charge of drawing and processing blood samples from patients and clients for laboratory analysis. They must also perform clerical tasks such as maintaining records of all procedures and results, producing laboratory reports, responding to inquiries, answering calls and correspondence, and liaising with external parties such as vendors and suppliers. Furthermore, as a laboratory phlebotomist, it is essential to maintain an active communication line with laboratory and hospital staff for a smooth and efficient workflow.
Collections technicians and laboratory phlebotomists have different pay scales, as shown below.
| Collections Technician | Laboratory Phlebotomist | |
| Average salary | $32,521 | $33,951 |
| Salary range | Between $25,000 And $40,000 | Between $25,000 And $45,000 |
| Highest paying City | Santa Monica, CA | Fremont, CA |
| Highest paying state | California | California |
| Best paying company | Clean Harbors | University of California, Berkeley |
| Best paying industry | Health Care | Health Care |
There are a few differences between a collections technician and a laboratory phlebotomist in terms of educational background:
| Collections Technician | Laboratory Phlebotomist | |
| Most common degree | Bachelor's Degree, 24% | Associate Degree, 25% |
| Most common major | Medical Assisting Services | Medical Assisting Services |
| Most common college | - | - |
Here are the differences between collections technicians' and laboratory phlebotomists' demographics:
| Collections Technician | Laboratory Phlebotomist | |
| Average age | 41 | 41 |
| Gender ratio | Male, 28.2% Female, 71.8% | Male, 20.2% Female, 79.8% |
| Race ratio | Black or African American, 9.9% Unknown, 3.9% Hispanic or Latino, 17.3% Asian, 10.1% White, 57.7% American Indian and Alaska Native, 1.0% | Black or African American, 8.2% Unknown, 4.1% Hispanic or Latino, 20.6% Asian, 9.6% White, 56.5% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 8% | 8% |