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Collector jobs in Chesapeake, VA - 108 jobs

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  • Accounts Receivable Representative

    Cintas Corporation 4.4company rating

    Collector job in Portsmouth, VA

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    $35k-41k yearly est. 7d ago
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  • Home Health & Hospice Biller

    Teksystems 4.4company rating

    Collector job in Chesapeake, VA

    Home Health & Hospice Biller *About the Role* This is a handson, highimpact role for billers who thrive in dynamic environments and take full ownership of their work. *Key Responsibilities* * Perform *full endtoend billing and followup* for Home Health & Hospice services. * Work extensively in *MatrixCare (Care Matrix)* to support all Home Health & Hospice billing functions. * Regularly *navigate EPIC*, as the majority of referrals originate from our hospital system. * *Submit and manage claims* across multiple payer portals, including Medicare (primary payer for most patients). * Maintain a *manageable monthly patient volume of ~100 patients*, ensuring timely and accurate claim processing. * Take complete ownership of billing operations, including: * Claim submission * Payment posting * Denial management * Followup and resolution activity *Qualifications* * *Direct Home Health & Hospice billing experience required* (end-to-end billing and follow-up). * *Hands-on revenue cycle experience*, including claim submission, payment posting, and denial resolution. * Strong understanding of *Medicare billing requirements* for Home Health & Hospice. * Ability to manage workload effectively with a consistent monthly patient volume. * Excellent organizational, problemsolving, and communication skills. * Ability to adapt to changing workflows and support process development in a transitioning environment. *Job Type & Location*This is a Contract to Hire position based out of Chesapeake, VA. *Pay and Benefits*The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Chesapeake,VA. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-22 hourly 7d ago
  • Collections Representative

    Waste Connections 4.1company rating

    Collector job in Norfolk, VA

    Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA. In this position you will be responsible for reaching out to our delinquent accounts via phone calls and emails, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing. This is a full-time, Monday-Friday 8:00am - 5:00pm position with competitive pay, and excellent benefits. JOB DUTIES: Making outbound calls and sending emails daily on delinquent accounts Managing automated calls and emails Working closely with various departments to reach monthly collection goals Handle difficult customers and escalated calls Work closely with Credit Supervisor in utilizing our 3rd party collection agency Maintain accurate notes in customer accounts Provide assistance with on line payments Provide customers recap of accounts for billing disputes Reporting results to management and escalating problem accounts REQUIREMENTS: Minimum of 1 year of credit and collections experience highly preferred. Minimum of 1 year of experience making heavy outbound collections calls highly preferred. Strong computer skills to include Microsoft Excel and Word experience. Strong verbal and written communication skills. Ability to speak a second language is a plus!
    $29k-34k yearly est. 7d ago
  • Bilingual Collection Agent (English/Spanish Required)

    Bill Gosling Outsourcing

    Collector job in Hampton, VA

    Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! As a Bilingual (English/Spanish) Collection Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions. What You'll Do: Contact customers via phone, email, and mail to collect overdue payments Negotiate payment plans and settlements with customers to resolve outstanding debts Document all customer interactions and payment arrangements accurately in the system Follow up with customers to ensure payment agreements are upheld Collaborate with other team members to develop strategies for improving collection efforts Provide excellent customer service while adhering to company policies and regulations What We're Looking For: Ability to work full-time (40-hours per week) year round Flexible availability - shifts will be a mixture of morning, afternoon and weekends Experience in a customer service is required Previous experience in finance or call center environment is an asset. Strong attention to detail and organizational skills. Excellent communication skills, both written and verbal. Ability to work independently and manage time effectively in a fast-paced environment. Proficiency in using loan processing software and Microsoft Office Suite (Excel, Word). Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • Billing Coordinator

    Qualawash Holdings, LLC 4.2company rating

    Collector job in Chesapeake, VA

    Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services. Role Overview: To issue invoices to customers. Review orders and work orders for correct documentation. Experience in the transportation industry strongly preferred. Address: 4141 S. Military Hwy Chesapeake, VA. 23321 Pay Rage: $20-$21/hr Shift: 1st shift Position Responsibilities: * Calculating charges to customers & clients * Issuing invoices to customers & clients * Checking and reviewing customer orders and work orders/estimates for correct documentation * Data entry, mail & some telephone duties as well as other administrative support tasks Qualifications: * High school diploma or GED * 1 year Office Administrative &/or Billing or relevant experience * 1 year Google Suite Experience * Strong organizational skills * Ability to effectively prioritize * Possess strong verbal and written communication skills DCI Benefits: * Medical, dental and vision Insurance * 401(k) with generous employer match * Paid time off, including 10 paid holidays * Optional health savings account & flexible spending account * Life insurance * Employee assistance program * Parental leave * Referral program * Tuition reimbursement
    $20-21 hourly 26d ago
  • Billing Specialist

    Renova One

    Collector job in Chesapeake, VA

    Job DescriptionDescription: Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. Job Summary: As a Billing Specialist at Renova One, you will be responsible for accurate and timely customer billing, cash application, and supporting core accounting processes. The ideal candidate is organized, dependable, and interested in growing their accounting skill set - including learning Accounts Payable over time. This position plays a key role in ensuring strong cash flow, clean customer accounts, and smooth coordination between operations, sales, and accounting. Responsibilities & Duties: Prepare and process customer invoices accurately and on time Review billing data for completeness, accuracy, and proper approvals Resolve billing discrepancies and respond to internal and customer inquiries Ensure billing aligns with contracts, pricing, and project/job details Apply customer payments (ACH, check, wire, credit card) to the correct accounts Reconcile customer accounts and research payment variances or short pays Assist with AR aging reviews and follow up on open or unapplied items Support month-end close activities related to billing and cash receipts Learn and assist with AP processing, including invoice entry and coding Support vendor reconciliations and help resolve invoice discrepancies Assist with AP workflows as part of cross-training and development Maintain accurate records and documentation Support audits, reporting, and internal controls as needed Collaborate with accounting and operations teams to improve processes Requirements: Qualifications: At least 3 years of experience in billing, AP/AR, or accounting support Experience with cash application or payment posting preferred Basic understanding of accounting principles Experience with accounting or ERP systems (e.g., Sage Intacct, NetSuite, QuickBooks, or similar) a plus Strong attention to detail and ability to manage multiple priorities Clear communicator with strong follow-up skills Comfortable working in a fast-paced, deadline-driven environment Other: All offers of employment are contingent upon a drug panel and a background check Valid Driver's License is required Your information will be kept confidential according to EEO guidelines
    $30k-41k yearly est. 4d ago
  • Billing Specialist

    Atlantic Heating & Cooling Service

    Collector job in Virginia Beach, VA

    We are looking for a detail-oriented, reliable Billing Clerk to correspond with customers regarding payments, issue invoices, and process credit memos. The Billing Clerk will also be tasked with updating accounting records with issued invoices, new payments, customer information, etc. You should be able to multitask, deal with customer concerns in a professional manner and assist the accounting department with the preparation of financial reports. To be successful as a Billing Clerk, you should have a good grasp of accounting practices and strong organizational skills. An outstanding candidate will demonstrate excellent communication skills and a knack for working with numbers. Billing Clerk Responsibilities: Creating and issuing invoices to customers. Processing credit memos. Preparing account statements for customers. Following up on outstanding payments and answering customer queries. Monitoring all payments and preparing monthly billing reports. Managing account balances and resolving inconsistencies. Assisting the accounting department with the preparation of financial reports. Updating accounting records with issued invoices, processed payments, new balances, and customer contact information. Billing Clerk Requirements: High school diploma/GED. Previous experience as a billing clerk or in a similar role. Knowledge of accounting software such as Sage50. Working knowledge of accounting standards and relevant legal regulations. Strong communication, organizational and time-management skills. Ability to work efficiently under pressure. Proficient in Microsoft Office. Excellent math skills. Strong attention to detail.
    $30k-41k yearly est. Auto-Apply 22d ago
  • Billing Clerk

    Casey Products, LLC 3.8company rating

    Collector job in Newport News, VA

    Casey Auto Group is seeking a Billing Clerk to join our Accounting Team! Are you a highly organized and detail-focused professional looking to utilize your administrative and accounting skills? Casey Auto Group is seeking a dedicated Billing Clerk to join our Accounting Department and manage the core financial processing of our vehicle sales. Summary of Position: The Billing Clerk is a vital role responsible for obtaining and processing retail, lease, and wholesale sales files for all Casey Auto Group dealerships. Key responsibilities include accurately posting sales, managing sales commission, processing warranty payables, ensuring correct accruals, and calculating front and back-end gross profit. Essential Duties and Responsibilities: The successful candidate will be responsible for the following key functions: Transaction Processing: Post all retail and wholesale transactions, ensuring accuracy for correct general ledger balances and gross profit reporting. Payroll & Compensation: Prepare bi-monthly sales payroll and correctly expense sales team salaries and bonuses for each pay cycle. Verification & Reconciliation: Verify accounting gross profit and sales commission calculations. Documentation & Logs: Maintain accurate deal logs and sales people commission logs, and keep current filing of RCI's, Wholesale Bill of Sales, and sales people pay sheets. Administrative Tasks: Issue refund checks for vehicle deposits and access computer files to compile reports as requested. Inventory & Warranty: Review and adjust inventory as needed, and submit or exclude Limited Warranties (Q) for all retail new and used sales. Qualifications: To thrive in this role, an individual must meet the following requirements: Experience: Accounting degree or extensive knowledge of accounting, plus one year of general office experience is required. Typing Proficiency: Ability to type at least 50 WPM. Comprehension: Ability to read and understand complex instructions and information. Detail Orientation: Proven ability to perform each essential duty satisfactorily, with extreme accuracy and professionalism. Highly organized and able to work in fast-paced environment. Proficient in accounting software and Microsoft Office. Reynolds and Reynolds background is a plus. Prior automotive accounting experience and/or automotive dealership experience are strongly preferred. Why Join Our Team? At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed: Compensation & Schedule Pay range: $17.00-$20.00 per hour, depending on experience. Full-Time Schedule: Monday-Friday, 8:00am-5:00pm. Some overtime may be required. Weekly paychecks. Comprehensive Benefits Medical, Dental, and Vision Insurance FSA/HSA/LPFSA Prescription drug coverage HealthJoy App - company-paid healthcare navigation tool Employee Assistance Program 401(k) with company contribution upon eligibility Short- and Long-Term Disability Legal Resources coverage & ID Protection Work-Life Balance Vacation & Holiday pay Employee Perks Employee referral bonus programs Employee parts & service discounts Discounted gym memberships to OneLife & YMCA APPLY NOW! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $17-20 hourly Auto-Apply 60d+ ago
  • Billing Specialist

    Pbmares LLP

    Collector job in Norfolk, VA

    Join Our Team as a Billing Specialist At PBMares, we believe accuracy, efficiency, and client care are at the heart of great financial operations. As a Billing Specialist, you'll play a vital role in ensuring client invoicing runs smoothly, supporting our centralized billing operations, and delivering a positive experience for both clients and internal teams. This is more than just billing-it's about building relationships, resolving issues, and ensuring every invoice reflects the quality of our engagements. If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy collaborating across teams, this role is for you. PBMares Core Values: Integrity Trust Respect Accountability Caring What that means for you: Full benefits: medical, dental, 401K match & HSA. Paid Time Off 11 paid holidays per year Flexible work schedule to include hybrid work environment. Summer Hours! Half days on Friday (based on a minimum 40-hour work week) Company investment of a minimum of 40 hours learning and development annually What You'll Do: Gather and validate client data, ensuring accuracy and integrity. Perform analytical reviews to recommend invoices aligned with engagement terms. Monitor accounts receivable and proactively follow up on overdue balances. Collaborate with partners and teams to resolve discrepancies and align invoice amounts. Communicate with clients to facilitate timely collections, resolve disputes, and negotiate payment arrangements. Escalate delinquent accounts when necessary, preparing documentation and supporting handoffs. Analyze collection trends to recommend improvements that enhance cash flow. Contribute to finance department projects, driving process improvements and efficiency. Refine business processes to ensure billing and collections data requirements are consistently met.
    $30k-41k yearly est. 36d ago
  • Dealer Services Collections Representative

    Towne Family of Companies

    Collector job in Virginia Beach, VA

    Responsible for monitoring loan accounts, collecting payments on past due bills, monitoring insurance total loss claims, and other customer services requests as needed. Essential Responsibilities: Monitor daily past due account reports/queues Collect payments on past due bills Work with insurance companies on new/existing Total Loss claims Locate customers using credit bureau and/or loan file information Skip Tracing Ensure all customer information is correct Update customer information upon request Handle customer services related questions Follow federal and state laws dealing with debt collection Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), Civil Service Relief Act (SCRA) Other duties as assigned. Minimum Required Skills & Competencies: Excellent organization skills Excellent communication skills and the ability to interact professionally Skilled in negotiation Problem solving skills Desired Skills & Competencies: Previous Collections Experience in the automobile/banking industry Physical Requirements: Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities. Not substantially exposed to adverse environmental conditions.
    $24k-32k yearly est. 38d ago
  • Collections Representative

    Langley Federal Credit Union 4.2company rating

    Collector job in Newport News, VA

    The Langley Collections Team is Hiring new Team Members! Join our high-performing collections team and turn your persistence and people skills into real rewards. As a Collections Representative you'll receive competitive hourly pay plus the opportunity to earn a monthly performance incentive - up to approximately 18% of your base earnings - calculated directly on your collections results, productivity, and quality. If you're motivated by clear goals, enjoy problem-solving with customers, and want a role where strong performance directly increases your take-home pay, this is the job for you. We provide training, supportive coaching, and the tools you need to succeed - bring your drive and watch your earnings grow! Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Collections Representative to work on-site from our Oyster Point Bldg. located in Newport News, VA. Job Summary: The Langley Collections Representatives Communicate with members on their delinquent accounts by phone. Recommends and negotiates solutions to improve member account statuses. Performs skip-tracing and documents accounts accordingly to negotiate payment, following all regulatory and Langley guidelines. Collection Representative efforts are rewarded by a monetary incentive plan. Essential Functions, Duties, and Responsibilities: Recommends resolutions to members with delinquent accounts by phone, manages and follows up when payment arrangements have not been met. Makes outbound collection attempts to members by telephone and or letter to determine reasons for delinquency and to assist them in bringing the account current on financial products like automobiles, personal loans, credit cards, mortgages, etc. Performs skip tracing inquiries and activities, as necessary to obtain contact information to contact members. Processes payment transfers and check by phone requests for members. Navigates multiple systems to contact, track and monitor member accounts. Utilizes negotiation skills to resolve defaults and delinquencies on members' accounts. Initiates repossession procedural workflows or legal workflows for review and assignment within a timely manner. Qualifications: One year of collections, customer service, sales or related experience is required. One year of college or technical school preferred. Our Keys to Success: Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassador - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results. Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learner - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision requirements for the job include close vision (at 20 inches or less). Working Conditions: The work environment characteristics described here represent those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work will be performed in a temperature-controlled office environment where the noise level is typically moderate. This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!
    $28k-33k yearly est. 2d ago
  • Billing Specialist

    Pbmares

    Collector job in Newport News, VA

    Join Our Team as a Billing Specialist At PBMares, we believe accuracy, efficiency, and client care are at the heart of great financial operations. As a Billing Specialist, you'll play a vital role in ensuring client invoicing runs smoothly, supporting our centralized billing operations, and delivering a positive experience for both clients and internal teams. This is more than just billing-it's about building relationships, resolving issues, and ensuring every invoice reflects the quality of our engagements. If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy collaborating across teams, this role is for you. PBMares Core Values: * Integrity * Trust * Respect * Accountability * Caring What that means for you: * Full benefits: medical, dental, 401K match & HSA. * Paid Time Off * 11 paid holidays per year * Flexible work schedule to include hybrid work environment. * Summer Hours! Half days on Friday (based on a minimum 40-hour work week) * Company investment of a minimum of 40 hours learning and development annually What You'll Do: * Gather and validate client data, ensuring accuracy and integrity. * Perform analytical reviews to recommend invoices aligned with engagement terms. * Monitor accounts receivable and proactively follow up on overdue balances. * Collaborate with partners and teams to resolve discrepancies and align invoice amounts. * Communicate with clients to facilitate timely collections, resolve disputes, and negotiate payment arrangements. * Escalate delinquent accounts when necessary, preparing documentation and supporting handoffs. * Analyze collection trends to recommend improvements that enhance cash flow. * Contribute to finance department projects, driving process improvements and efficiency. * Refine business processes to ensure billing and collections data requirements are consistently met.
    $30k-41k yearly est. 37d ago
  • Collections Specialist

    Indel Power Group

    Collector job in Portsmouth, VA

    Indel Power Group Portsmouth, VA Indel Power Group has an opening for a Collections Specialist at our corporate office in Portsmouth, Virginia. This individual should be organized with the ability to multi-task and possess good customer and communication skills. Joining the credit team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement. Key Responsibilities Perform collection calls and emails on assigned portfolio of customers * High volume experience is highly preferred * Accounts receivable, research, and invoice adjustments * Ensure customer statements, invoices and demand letters are sent to customers. * Reconcile customer balances to ensure accuracy and alignment with the customer. * Schedule/confirm payment deliveries. * Obtain agreements to pay and arrange and enforce payment plans. * Collaborate with AR team, Sales, management regarding disputes, problem accounts, and develop resolutions to collect the outstanding balances. * Document conversations and establish follow up routine for timely collection. * Complete daily/weekly collection reports. * Other projects as assigned. Requirements * Associates or bachelor's degree in accounting, finance, or business-related field preferred * Minimum of 2 years collections experience including interaction with a large customer base preferred * Proficient in MS Excel (vlookups, pivot tables) and MS Office * Strong verbal and written communication ability along with negotiation/collection skills * Strong organizational, time management, priority setting, and problem-solving abilities. * Ability to work in office and/ or remotely as required. Why Indel Power Group * Competitive compensation package, DOE * Rewarding work environment * Opportunities for relocation & advancement * Long established, family-owned business Indel Power Group offers: * Excellent medical, dental, & vision coverage * Health savings account * Short-term/long-term disability and employee life insurance * 401k, with matching * Employee Assistance Program (EAP) * Paid Annual Leave * Eight Paid Holidays * Employee Referral Program * On the job paid training * Company events and employee recognition programs Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $28k-40k yearly est. 12d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collector job in Portsmouth, VA

    We are looking for a dedicated Collections Specialist who will be responsible for managing and optimizing collection processes while ensuring compliance with industry standards. Responsibilities: - Handle both commercial and consumer collection accounts, ensuring timely resolution and payment. - Analyze credit data to assess the risk and establish appropriate collection strategies. - Maintain accurate records of billing and collection activities to ensure proper documentation. - Communicate effectively with clients to address payment issues and negotiate solutions. - Monitor outstanding accounts and follow up consistently to reduce delinquency rates. - Prepare detailed reports on collection performance and provide insights for improvement. - Ensure compliance with relevant laws and regulations in all collection activities. Requirements - Proficiency in managing collection processes and billing systems. - Excellent communication and negotiation skills. - Ability to handle sensitive financial information with discretion. - Strong analytical skills and attention to detail. - Ability to work collaboratively in a team-oriented environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $28k-36k yearly est. 9d ago
  • Account Collection Specialist

    Old Dominion University

    Collector job in Norfolk, VA

    Posting Details Posting Details Working Title Account Collection Specialist Number 01014A Department FINANCE OFFICE Classified Type of Job Full Time EEO Category B Professionals Job Description This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff. Type of Recruitment Knowledge, skills and abilities Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications. Working knowledge of state and federal regulations concerning delinquent accounts and collection laws. Working knowledge of Generally Accepted Accounting Principles. Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts. Demonstrated proficiency with Microsoft Office applications, especially Excel. Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral.Ability to compose effective collection correspondence. Demonstrated ability to work with automated financial systems. Demonstrated ability to perform complex mathematical computations. Special licenses, registration or certification None Education or training none Level and type of experience Some closely related working experience in the collection of delinquent accounts or in student accounts receivable. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Some Banner experience. Financial Aid, Student Services, Student Account or related background preferred. Bachelor's Degree in Accounting, Finance, Business Administration or an equivalent combination of education and/or experience. Conditions of Employment This position is considered essential personnel and may be subject to working during university closings.This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated. Annual Salary/Hourly Rate Salary commensurate with education and experience Posting Detail Information Job Requisition Number S03162 Job Open To General Public Open Date 12/22/2025 Close Date Open Until Filled Yes Special Instructions Summary N/A Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Alternative Hiring Process In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
    $28k-40k yearly est. 27d ago
  • Driver / Data Collector in Gloucester, VA

    Tsmg

    Collector job in Gloucester Point, VA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Driver / Data Collector in Gloucester, VA

    TSMG

    Collector job in Gloucester Point, VA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $35k-40k yearly est. 3d ago
  • Collections Agent

    Life Protect 24/7, Inc.

    Collector job in Norfolk, VA

    Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base. Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday How do you do that? You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month. You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity! Other responsibilities include: Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product Handling customer complaints Identifying & reporting escalated issues and complaints to management Processing sales & cancellations Offering savings opportunities and switching the form of payment when applicable Having a good understanding of assigned goals and objectives Perform other duties as assigned by management What we offer: Competitive Pay Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Strong computer and interpersonal communication skills 1-2 years of customer service in a call center, service industry, or retail sales A customer-focused approach with adaptability to new situations Ability to multitask, prioritize, and manage time Motivation, and desire to achieve powered by YOU! Paid Hourly + Commission Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $1.4k monthly Auto-Apply 60d+ ago
  • Home Health & Hospice Biller

    Teksystems 4.4company rating

    Collector job in Chesapeake, VA

    Key Responsibilities & Environment Perform full endtoend billing and followup for Home Health and Hospice services Work primarily in MatrixCare (also referred to as Care Matrix) for Home Health & Hospice billing Navigate EPIC regularly due to the high volume of referrals originating from the hospital system Submit and manage claims across multiple payer portals, with Medicare comprising the majority of the patient population Handle a manageable patient volume of approximately 100 patients per month Take full ownership of billing operations, including: Claim submission Payment posting Denial management Followup and resolution *Transition & Expectations* Support the reestablishment of inhouse billing workflows as the program transitions from an outsourced model Adapt to a learning curve as processes, workflows, and internal handoffs are newly being rebuilt Collaborate with clinical and operational teams to ensure accurate and timely billing * Job Description: * Hospital Billing and Follow-up ensures the submission of timely and clean Inpatient/Outpatient claims to the various government/non-government payers and takes the appropriate action to resolve claim issues in order to accelerate cash collections. *Essential Duties and Responsibilities * These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned. Submit Inpatient/Outpatient electronic and paper claims (UB-04 and 1500) to the appropriate government and non-government payers. Understand how to resolve Billing errors and/or warnings that are identified in the Patient Accounting and Billing System. Keep abreast of payer-specific and government requirements and regulations. Ensures claim information is complete and accurate in order to accelerate cash collections. Analyze information contained within the Patient Accounting and Billing system to make decisions on how to proceed with the billing of an account. Processes rejections by correcting any billing error and resubmitting claims to government and non-government payers. Place unbillable claims on hold and properly communicate to various Hospital departments the information needed to accurately bill. Process late charge claims in the event that charges are not entered in a timely fashion by Hospital Departments. Submit corrected claims in the event that the original claim information has changed for various reasons. Perform the billing of complex scenarios such as interim, self-audit, combined, and split billing etc. Limit the number of unreleased claims by reviewing all imported claims and either billing or holding the claim for further review. Meet Billing productivity and quality requirements as developed by Leadership. Measured on high production levels, quality of work output, in compliance with established CRH's policy and standards. Record or generate revenue by gathering and processing information that impacts the patient revenue process. Review patient financial records and/or claims prior to submission to ensure payer-specific requirements are met. Keep abreast of payer-specific and government requirements and regulations Follow up on unprocessed or unpaid claims until a claims resolution is achieved Generates letters to insurance or patients as needed in order to resolve unpaid claim issues. Works on and maintains spreadsheets by sorting/adding pertinent data Analyze information contained within the billing systems to make decisions on how to proceed with the account. Work independently and has the ability to make decisions relative to individual work activities Identify comments in the billing systems by using initials and using approved abbreviations for universal understanding Keep documentation clear, concise, and to the point, while including enough information for a clear understanding of the work performed and actions needed Create appropriate documentation, correspondence, emails, etc. and ensure that they are scanned to the proper account for accurate documentation Read, understand, and explain benefits from all payers to coworkers, physicians, and patients Make phone calls, use the internet, and send mail to payers for follow-up on unprocessed claims, incorrectly processed claims, or claims in question Develop relationships with customers/patients/co-workers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction Post accurate adjustments as appropriate per billing policies and procedures, payer explanation of benefits, and the management directive Maintain work procedures pertinent to the job assignment Accountable for individual work activities Resolve questions that arise regarding correct charging and/or other concerns regarding services provided Complete cross-training, as deemed necessary by management, to ensure efficient department operations Report potential or identified problems with systems, payers, and processes to the manager in a timely manner. Complete special project assignments in a timely fashion Follows HIPAA guidelines in order to maintain strict confidentiality of all patient financial and hospital information at all times. Perform other duties as assigned *Skills* Home Health, Hospice, Billing, Medicare *Top Skills Details* Home Health, Hospice,Billing *Additional Skills & Qualifications* EMR Experience Medicare as most patients are Medicare patients Strong computer navigation skills Ability to think independently and problem solve *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Chesapeake, VA. *Pay and Benefits*The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Chesapeake,VA. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-22 hourly 7d ago
  • Collections Agent AWS 4090

    Bill Gosling Outsourcing

    Collector job in Hampton, VA

    Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. What You'll Do: Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. Negotiate payment terms/arrangements if applicable. Review account status/information thoroughly to understand the customer's inquiry/need. Respond to inquiry/need and decide upon the most appropriate solution, if applicable. Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable. Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department. Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in a Collections role is preferred but not required Certificates/Licenses: Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
    $36k-66k yearly est. Auto-Apply 33d ago

Learn more about collector jobs

How much does a collector earn in Chesapeake, VA?

The average collector in Chesapeake, VA earns between $24,000 and $44,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in Chesapeake, VA

$32,000
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