Customer Service
Collector job in Houston, TX
Baskin Robbins Spring in Summerwood, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
We are looking forward to reading your application.
Billing Coordinator
Collector job in Houston, TX
Job Description
A global law firm consistently ranked among the top firms in the world, is currently seeking a Billing Coordinator to join our winning team, located in Houston. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration.
Responsibilities:
Acting as liaison between billing attorneys and billing secretaries, legal attorneys, and/or organization (customers) and the billing staff; responding to internal and external inquiries in a timely manner
Preparing and analyzing complex client billing
Communicating with customers to ensure their request from the billing staff is being met updating customers on the status of tasks and/or projects
Providing accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the firm's set guidelines and policies
Generating and reviewing Proformas from 3E (pre-existing or generating new charges)
Following up on unsent invoices and running reports
Providing project analyses as directed; utilizing 3E system for various analytical reports
Utilizing computerized billing and payable software modules to complete the billing process
Assisting with obtaining information required for e-billing and liaises with e-billing coordinators on outstanding items
Assisting with year-end closing and reporting as required
Assisting with special projects on various issues as needed
Promoting effective work practices and working as a team member
Qualifications:
The successful Billing Coordinator must have thorough knowledge of bookkeeping procedures such as posting, balancing, debits and credits, and journal entries.
Knowledge and proficiency in PC Applications, including spreadsheet software and operations, is required.
Knowledge of 3E is a plus.
The Coordinator must display knowledge of basic accounting principles, as well as the ability to comprehend and accurately perform mathematical functions.
The analytical skills needed to correctly comprehend and communicate data are desired.
A Bachelor's degree in Accounting or a related field is preferred.
Many of our job openings can be viewed at **********************************************
Pre-Agency Collector
Collector job in Houston, TX
What We Need Corpay is currently looking to hire a Pre-Agency Collector within our North American Collections division. This position falls under our Risk Management line of business and is located in Houston, TX. In this role, you will manage high-value, high-visibility delinquent accounts prior to placement with external agencies or legal partners, driving recovery outcomes and protecting client relationships. You will report directly to North American Collections Leadership and regularly collaborate with risk, legal, and finance teams.
How We Work
As a Pre-Agency Collector, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
Assigned workspace and office set up
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Engaging directly with senior stakeholders, including C-suite executives, controllers, and finance leadership
Negotiating complex payment solutions such as promissory notes, structured payment plans, settlements, and forbearance arrangements
Managing a defined portfolio of past-due accounts nearing agency status and driving recovery strategy to prevent escalation
Performing risk assessments and recommending pre-legal actions
Reviewing, analyzing, and reconciling customer accounts to ensure accuracy
Collaborating with attorneys and third-party agencies to prepare account packages
Maintaining detailed and compliant documentation of all communications and agreements
Ensuring alignment with internal policies, SOX controls, and regulatory requirements
Contributing to continuous process improvement within the collections workflow
Qualifications & Skills
Bachelor's degree in Business, Finance, Accounting, or related field preferred
Minimum 5 years of B2B collections experience
Proven ability to communicate and negotiate with C-suite executives
Experience with structured payment plans and work-out strategies
Experience working with attorneys, legal teams, and third-party agencies
Accounting knowledge, including account reconciliations
Exceptional written and verbal communication skills
High-level negotiation and conflict resolution skills
Strong analytical and critical-thinking abilities
Ability to manage sensitive, high-dollar portfolios
Proficiency with CRM and collections platforms; Salesforce preferred
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
#LI-JO1
Billing Coordinator
Collector job in Baytown, TX
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required
documentation.
Primary Duties /Responsibilities:
Engage with the Technical Customer Advisor to understand when a job has been carried out.
Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
Create and issue the invoice.
Respond to any billing queries (that would first come through the Customer Technical Advisor).
Qualifications
Education / Experience / Background:
Invoicing and/ or other financial experience
Experience of using computer invoicing systems or similar
Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding
High School Diploma
Knowledge / Skills / Abilities:
Very numerate
High attention to detail
Very organized and efficient
Knowledge of, or ability to build knowledge of, the hazardous waste business
Able to work collaboratively across different functions and to secure help from colleagues
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Billing Coordinator
Collector job in Channelview, TX
Job Description
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
Issuing invoices to customers/clients, reviewing customer orders and work orders.
Position Responsibilities:
Calculating charges to customers & clients
Issuing invoices to customers & clients
Checking and reviewing customer orders and work orders/estimates for correct documentation
Data entry, mail & some telephone duties as well as other administrative support tasks
Location: Channelview, TX
Starting Salary: $17.00 per hour
Qualifications:
High school diploma or GED
1 year Office Administrative &/or Billing or relevant experience
1 year Google Suite Experience
Strong organizational skills
Ability to effectively prioritize
Possess strong verbal and written communication skills
DCI Benefits:
Medical, dental and vision Insurance
401(k) with generous employer match
Paid time off, including 10 paid holidays
Optional health savings account & flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
Billing Coordinator
Collector job in Baytown, TX
** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required
documentation.
**Primary Duties /Responsibilities:**
+ Engage with the Technical Customer Advisor to understand when a job has been carried out.
+ Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
+ Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
+ Create and issue the invoice.
+ Respond to any billing queries (that would first come through the Customer Technical Advisor).
**Qualifications**
**Education / Experience / Background:**
+ Invoicing and/ or other financial experience
+ Experience of using computer invoicing systems or similar
+ Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding
+ High School Diploma
**Knowledge / Skills / Abilities:**
+ Very numerate
+ High attention to detail
+ Very organized and efficient
+ Knowledge of, or ability to build knowledge of, the hazardous waste business
+ Able to work collaboratively across different functions and to secure help from colleagues
**Additional Information**
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Medical Collector
Collector job in Houston, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you looking for a collections position? Do you need to start ASAP? I am looking for someone interested in $22 an hour to work in our Central Collections office in Houston for the Leading Provider of Orthotics and Prothetics in the nation. With over 800 locations in all 50 states, we offer nothing short of opportunity and career growth. Not to mention great benefits and a friendly working environment.
Daily Responsibilities:
Medical collections for high dollar, low dollar and private/patient self pay
Data entry
Teamwork
Qualifications
At least two years of experience doing medical collections including private pay/patient self-pay, high dollar (over $2000) and low dollar (under $2000).
Additional Information
Want to hear more information?
Reach out to Victoria Root for immediate consideration by calling 321-278-5706 TODAY :)
Collector
Collector job in Houston, TX
Job Description
Role: To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.
Essential Functions & Responsibilities:
Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
Maintains accurate files and reports on all collections activity.
Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
Perform other job duties as assigned.
Performance Measurements:
1. To maintain accurate and complete records of all collection and recovery activity.
2. To ensure that collection activity is both within credit union policy and all relevant regulations.
3. To identify and inform management of potential underwriting problems.
4. Keep updated and educated in all areas relating to loans, law changes, collection practices, and any other areas that would enhance the Loan Department.
5. To provide friendly, professional and accurate service and support to all members and associates.
Knowledge and Skills:
Experience
-Three years experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
Education -
A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills
- Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills -
While performing the duties of the job, the employee is regularly required to :
-position self to move about the work area
-reach, grab, sort
-communicate in person and via telephone with others
-identify and recognize small font communication
-ability to transport a minimum of 10 pounds
Spec, Patient Account
Collector job in Houston, TX
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your role at Baxter
THIS IS WHERE you build trust to achieve results…
As the Patient Account Specialist for our Bardy Diagnostics division, you will be responsible for assisting with Inquiry Management through phone, email, and online interactions with patients, healthcare teams, sales, and several internal teams. You will be responsible for investigating inquiries to determine an appropriate course of action to solve, triage or escalate the inquiry in question. This includes research, utilizing publicly available and company provided resources and systems, conducting thorough patient account review(s), and performing the necessary tasks or actions ensuring a timely and effective first-time resolution.
Your team
Bardy Diagnostics, Inc. (“BardyDx”) is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry.
We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals.
What you'll be doing
Quickly build rapport over the phone while exuding a positive upbeat demeanor.
Investigate and validate payer coverage policies and requirements as needed.
Responsible for Inquiry Management providing timely and accurate resolution of requests or complaints received. Utilization of multiple platforms and systems, in an efficient manner allowing prompt investigation and identification of the root cause of the issue, while providing accurate first-time resolution that is in alignment with our AR Days as denied by Departmental KPIs.
Review patient accounts quickly and accurately assessing and identifying customer needs to determine appropriate course of action as defined by Baxter policies and guidelines.
Ensure accuracy of patient information on file to establish timely and accurate claims processing, promptly identifying and solving all claim errors that result in delayed adjudication.
Identify payer trends and establish payer-specific strategies to overcome reimbursement challenges.
Establish and maintain positive partnerships with sales, and other internal and external Cardiology Healthcare teams.
What you'll bring
High school diploma or equivalent required.
2+ years of healthcare related experience in revenue cycle, with focus around eligibility and benefit verification, authorizations, claims submission and denial management.
Cardiology related experience, a plus.
Knowledge of Federal, State, and Local regulations, guidelines, and standards, including knowledge of HIPAA rules and regulations.
CPT and ICD-10 coding experience.
Third-party payer experience.
Experience with medical record reviews to identify and ensure medical necessity.
Proficiency in Microsoft Office Software.
Strong critical thinking and effective problem-solving skills.
Exceptional written, verbal, and interpersonal communications.
The ability to handle time and prioritize critical priorities.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $41,600 to $57,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Auto-ApplyCollector
Collector job in Houston, TX
Job Description
Under the direct supervision of the Collections Manager, the Collector is responsible for account resolution and collecting on account receivables.
SHIFT DETAILS:
Weekdays
KEY RESPONSIBILITIES:
Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner.
Identify coding or billing problems from EOBs and work to correct the errors in a timely manner.
Identify problem accounts and escalate as appropriate.
Update the patient account record to identify actions taken on the account
Work with patients and guarantors to secure payment on outstanding account balances.
Sort and file correspondence.
Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement".
Other duties as assigned.
Supportive of the compliance program set forth by St. Joseph Medical Center and demonstrated by:
Upholds the St. Joseph Medical Center Standards of Conduct and Corporate Compliance.
Adheres to and helps to enforce all compliance policies relevant to his/her area.
Assures timely compliance education as requested by the Regional Compliance and Safety Officer and/or through corporate initiatives.
Sets an example to all staff in their daily activities.
REQUIRED KNOWLEDGE & SKILLS:
Communication - communicates clearly and concisely, verbally and in writing.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
Interpersonal skills - able to work effectively with other employees, patients and external parties.
PC skills - demonstrates proficiency in PC applications as required.
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems.
Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled
H.S. Diploma or G.E.D.
At least one year of collections experience required.
Relevant education may substitute experience requirement.
Houston's oldest hospital is GROWING!
Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.
Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.
Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.
Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.
Bilingual Collection Specialist
Collector job in Houston, TX
Job DescriptionBenefits:
401(k)
Opportunity for advancement
Paid time off
Benefits/Perks
within team
Advancement opportunities based on merit
Full time 40 hrs./week
Mon-Fri day shift
Hourly pay from $20 - $23
Paid Time Off
Job Summary
We are seeking a Collection Specialist to join our team. The ideal candidate must be bilingual and fluent in English & Spanish with ability to read, write and translate all forms of communications both verbal & written.
In this role, you will monitor accounts to identify outstanding payments and communicate with consumers regarding the collection of those funds. This position requires a self-driven and motivated individual able to work with light supervision. Excellent negotiation and interpersonal skills as well as dependability and reliability are essential.
Responsibilities
Primary communication by phone - outbound & inbound calls
Review accounts to collect and negotiate overdue payments
Research member information and historical data on accounts
Communicate with members regarding overdue accounts - verbal & written
Collect payments and provide full resolution
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
High school diploma/GED or equivalent is required
Previous experience as a Collection Specialist or in a similar position
Banking or credit union experience
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent verbal and written communication and negotiation skills
Collections Specialist (Houston, TX)
Collector job in Houston, TX
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
FCC Environmental Services is seeking a Collections Specialist to join our centralized collections team, responsible for managing overdue accounts across various markets, including Florida, North Carolina, Texas, and other regions. The role involves working with a diverse customer base, from residential to commercial clients, ensuring timely payments while maintaining positive customer relationships. This position is critical to our efforts in managing accounts receivable and ensuring efficient cash flow across different service areas.
Key Responsibilities:
Serve as the liaison between FCC Environmental Services and customers in various markets, managing overdue accounts for residential, commercial, and municipal clients.
Reconcile customer accounts, identify overdue payments, and address payment discrepancies.
Track and report collection activities, providing updates on outstanding accounts and repayment progress.
Address customer inquiries regarding billing, payment status, and account issues, offering solutions based on the customer's needs and account history.
Develop and negotiate repayment plans or settlements based on customer needs and company policies.
Maintain detailed records of all communications, actions, and agreements made with customers, ensuring accurate and up-to-date documentation.
Submit regular reports on the status of unpaid accounts and provide updates on collection progress to management.
Skills and Qualifications:
Basic understanding of accounting principles and terminology, with the ability to reconcile and manage customer accounts.
Experience with SAP or similar accounting systems is a plus.
Proficiency in Microsoft Excel (pivot tables, VLOOKUP).
Excellent listening and communication skills to effectively engage with a diverse range of customers in different markets.
Strong communication and negotiation skills, with the ability to handle a variety of customer situations.
Familiarity with debt collection laws, including FDCPA.
Ability to manage stress, solve problems, and think critically. Strong problem-solving, critical thinking, and decision-making skills.
Strong problem-solving, critical thinking, and decision-making skills.
Previous experience in collections or customer service in a utility, environmental, or similar industry is preferred.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short-Term & Long-Term Disability
Training & Development
FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.
FCC Environmental Services, LLC is proud to be an equal opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Auto-ApplyCollection Specialist
Collector job in Houston, TX
The Collection Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. ESSENTIAL FUNCTIONS: •Independently produces A/R aging and delinquency reports in applicable operating systems.•Documents all assigned customer accounts in applicable operating system with collection notes regarding customer contact, payment promises and next stepsto resolve delinquency or required escalation points.•Reviews open accounts for collection efforts•Makes outbound collection calls in a professional manner while keeping and improving customer relations•Resolves client-billing problems and reduces delinquency, applying good customer service in a timely manner•Collects customer payments in accordance with payment due dates•Identifies issues attributing to account delinquency and discuss them with management•Reviews and monitors assigned accounts and all applicable collection reports•Required to meet or exceed Company DSO guidelines of 90 days or less on assigned Portfolio of Collection Accounts.•Provides timely follow-up on payment arrangements•Mails correspondence to customers to encourage payment of delinquent accounts•Faxes documents to accounts and provides follow up•Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records.•Other duties as assigned. COMPETENCIES, SKILLS AND ABILITIES •Proficient in Microsoft Office products required•Strong to advanced excel skills required•Demonstrated leadership in teamwork, special projects, and complex assignments•Must be a positive team player and be able to communicate with team members•Ability to analyze complex issues and articulate solutions•Excellent organizational skills•Deadline-oriented and ability to multi-task•Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.•Clear, concise written and verbal communications with customer/client is paramount. EDUCATION / EXPERIENCE •Associates degree preferred•A minimum of two years prior collections experience, including interaction with a large customer base•Experience with cloud-based software such as NetSuite, Intacct, Microsoft Dynamics, or QuickBooks•Flexibility to work in rapidly growing environment•Attention to detail, good organization, communication, and problem-solving skills•Experience working in a multi-function, multi-geography environment preferred SUPERVISORY RESPONSIBILITIES: This role does not have supervisory responsibilities. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position does not require travel. OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
Auto-ApplyCollections Specialist
Collector job in Houston, TX
Job Details Corporate Office- Houston - Houston, TXDescription
SWE Homes and its affiliates have nearly 40 years of success in the residential and commercial real estate market. As we continue expanding across Texas and other states, we remain focused on operational excellence, growth, and entrepreneurial innovation.
We are currently seeking a skilled and motivated Collections Specialist to join our high performing Collections Department. This role is ideal for a professional who thrives in a fast-paced environment and has a strong background in mortgage collections, evictions, and foreclosures. The ideal candidate is bilingual in English and Spanish, detail-oriented, assertive, and committed to achieving results through strategic communication and problem-solving.
Key Responsibilities:
• Reconcile past-due accounts, process and apply customer payments accurately
• Contact borrowers by phone and in-person (as necessary) to address delinquent accounts
• Develop and negotiate repayment plans and payment arrangements with customers
• Prepare and send out formal notices including Notices to Vacate, Pre-Foreclosure, and Foreclosure notices
• Initiate foreclosure proceedings when accounts cannot be resolved through alternative solutions
• Draft and file legal documents including Forcible Entry Detainers, Writs of Possession, and Affidavits
• Maintain accurate court docket reports and represent the company in court proceedings
• Research property files for deeds, leases, and ownership details in preparation for legal action
• File timely eviction requests and maintain up-to-date records of eviction statuses and outcomes
• Review and analyze customer financials for loan modification or workout solutions to cure delinquency
• Track, log, and organize documentation related to loan modifications and collections cases
Qualifications:
• High school diploma or equivalent
• Minimum of 3 years' experience in mortgage loan collections, foreclosure, or a related legal/financial field
• Strong understanding of the eviction and foreclosure processes.
• Knowledge of loan modification procedures and Integrated Loan Servicing (ILS) systems is preferred
• Bilingual fluency in English and Spanish is required
Skills:
• Exceptional organizational skills and attention to detail
• Ability to manage sensitive and confidential information with discretion
• Excellent verbal and written communication skills, including comfort interacting with courts, attorneys, and customers
• Strong problem-solving and analytical abilities, with a focus on achieving results
• Ability to multitask and work effectively under pressure and tight deadlines
• Professional, proactive, and collaborative attitude
Collections Specialist
Collector job in Houston, TX
The Collections Specialist is responsible for timely and accurate claims filing, review, and resolution of denied insurance claims. The Collections Specialist will review all billing information such as provider medical records, billed claims, insurance carrier explanation of benefits, insurance carrier denial letters, and electronic remits to ensure that payments and denials are worked promptly and appeals for the denied claims are submitted appropriately.
Essential Duties and Responsibilities:
Daily monitoring of open claims receivable's volume, appeal filing deadlines (reconsiderations, appeals, negotiations, IDR and TDI), open collection efforts to ensure all identified and standardized workflows and processes are followed.
Review, file and follow up on payer denials, rejected claims, and appeals in a timely fashion.
Research and resolve incorrectly paid claims. Identify any denial trends and escalate to Associate Director for review.
Daily tracking of incoming emails and correspondence for open collection activities to ensure timely response and scheduling of negotiation, mediations, and arbitrations.
Daily monitoring of internal tracking documents to verify timeliness and efficiency of collection work and follow up.
Review, preparation and management of weekly administrative invoicing to ensure all accounts are properly accounted for and payments are processed timely.
Conduct daily, weekly, monthly audits of workflow and processes to ensure all identified and assigned collection tasks are implemented and maintained. Identify any areas of training and education and report to Associate Director.
Schedule, prepare and conduct mediations. Track and report any trend or areas for process or workflow improvement.
Conduct education and training as necessary.
Ensure compliance with all healthcare state and federal regulations, privacy laws and billing requirements.
Perform other duties as assigned.
Education and Experience:
Extensive experience in collections, denials management, NSA, IDR, TDI and negotiations; preferable in a free-standing emergency room facility setting.
In-depth knowledge of healthcare regulations, privacy laws, and billing requirements.
Strong billing and coding background, preferred in free standing emergency room setting.
Excellent communication and interpersonal skills.
Ability to analyze data, identify trends, and make data-driven decisions.
Proficient in using healthcare information systems and patient access software.
Experience in process improvement and implementing best practices.
Physical Demands:
The physical demands for this position include: adequate vision, hearing, and repetitive motion. Light physical activity performing non-strenuous daily activities of an administrative nature. Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms. Substantial movements (motions) of the wrist, hands and/or fingers in a repetitive manner. Bending legs downward and forward by bending leg and spine.
Work Environment:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
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Bilingual Collections Specialist - Onsite Houston, Texas
Collector job in Houston, TX
After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm)
Qualified candidates for this role should be fluent in English and Spanish.
Work Location: This is an onsite position in Houston, TX.
Compensation: $15-17/hour
Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Generous bonus opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.
* Accurately assess the consumer's financial condition by conducting thorough inquiries.
* Determine the reason for delinquency and find creative solutions to resolve the situation.
* Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.
* Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures.
* Adhere to the State and Federal regulations pertaining to collection activities.
* Meet corporate standards for call quality assurance and structure.
Qualifications
* Outgoing, assertive, competitive, persuasive
* Enjoys dealing with the public
* Possesses or is capable of acquiring superb negotiation skills
* Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
* Is able to work a flexible schedule which may include weekends.
* Must have a high school diploma, some college preferred
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
Patient Collection Clerk
Collector job in Katy, TX
* Bilingual - Spanish and English required for this role! QUALIFICATIONS: * Fluent in Spanish, both oral and written. * High school graduate or equivalent. * Two years of experience in a medical office environment to include work with Medicaid, Managed care organizations, commercial and other third party payer claims submission and appeals.
* Federally Qualified Health Center (FQHC) experience preferred.
* Experience with medical and dental terminology, procedural and diagnostic coding (ICD, CPT, CDT, and HCPCS).
* Maintain compliance with HIPAA regulations.
* Good oral and written communication skills.
* Ability to deal professionally, courteously and efficiently with the public and all levels of the organization.
* Ability to handle multiple projects simultaneously.
* Ability to operate computer, copier, fax, and 10-key machine.
* Proficient in practice management system and Microsoft Office software applications.
* Basic accounting knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Application of patient payments, and all adjustments required for accurate patient accounts receivable records for all outstanding patient balances.
2. Review patient accounts and request adjustments and/or refunds, as appropriate.
3. Responsible for monthly electronic submission of patient statement file to clearinghouse.
4. Counsel patients with outstanding account balances and set up and monitor payment plans.
5. Responsible for monitoring the patient accounts receivable aging report, bad debt and credit aging balance reports, and using them to identify accounts requiring attention.
6. Monitor daily appointments schedule to facilitate providing patients with a statement of their past due account balance when they arrive for their appointment.
7. Responsible for staying current with the rules and regulations and updates or changes in state and federal regulations.
8. Service back up for insurance verification.
9. Inform billing manager of accounts receivable issues, and the potential effect the issues may have on the organization.
10. Work with HCM staff to stay informed of patient flow through the clinics and provide feedback to HCM supervisory staff of incomplete or incorrect information and/or changes in the requirements affecting billing and collections.
11. Continually search for ways to improve the accounts receivable process, striving for efficiency in daily operations.
12. It is the employee's responsibility to further their knowledge by reading all handouts, memos, journals, provided and actively participate in available in service and formal education workshops.
13. Perform other duties as assigned by the Billing Manager.
14. Comply with all company policies, procedures and regulatory requirements.
Collection Specialist
Collector job in Humble, TX
Job DescriptionDescription:
The Collections Specialist at Paul Davis Restoration is responsible for managing and maintaining the accounts receivable ledger by following up on past-due balances, resolving billing disputes, and ensuring timely collection of outstanding invoices. This role plays a critical part in maintaining positive client relationships while supporting the financial health of the company.
Requirements:
High School Diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
2+ years of collections, AR, or related accounting experience; experience in restoration or construction is a plus.
Proficient in Microsoft Office, especially Excel; experience with QuickBooks or other accounting systems preferred.
Strong communication, negotiation, and interpersonal skills.
Detail-oriented with excellent organizational and time management abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Collections Specialist
Collector job in The Woodlands, TX
USPI Memorial Hermann Surgery Center Pinecroft s seeking a motivated Collection Specialist to join our team. We have 6 OR rooms and 2 treatment rooms. We perform outpatient surgical procedures in General, GI, ENT, Neurosurgery, Orthopedic, Pain, Plastic, Podiatry, Spine, Urology. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
JOB SUMMARY
Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
* Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required. Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient.
* These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.
* Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc.
* Ability to manage accounts worked independently, and in a productive manner.
* Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients.
* Works well in stressful environment and in situations that demand patience.
* Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees.
* Works under stress and in situations that demand patience and tact while providing impeccable service.
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:
* Medical, dental, vision, and prescription coverage
* Life and AD&D coverage
* Availability of short- and long-term disability
* Flexible financial benefits including FSAs and HSAs
* 401(k) and access to retirement planning
* Paid holidays and vacation
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.
USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians.
# LI-CM1
Required Skills:
Qualifications:
* 3 or more years' experience in healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting.
* Prefer previous experience working with Advantx. (Patient Accounting System)
* Experience with electronic patient information systems.
* Prefer previous experience with Electronic Health Record system but will train.
* Medical terminology.
* Ability to work independently.
* Excellent communication skills and interpersonal skills.
* Skilled in time management and prioritization of emergent situations.
* Good customer service skills, always demonstrates professionalism.
* Comfortable utilizing critical thinking skills.
* Proficient with Microsoft Office products.
Collections Specialist - Onsite Houston, Texas
Collector job in Houston, TX
After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm)
Work Location: This is an onsite position in Houston, TX.
Compensation: $15-16/hour
Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Generous bonus opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.
* Accurately assess the consumer's financial condition by conducting thorough inquiries.
* Determine the reason for delinquency and find creative solutions to resolve the situation.
* Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.
* Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures.
* Adhere to the State and Federal regulations pertaining to collection activities.
* Meet corporate standards for call quality assurance and structure.
Qualifications
* Outgoing, assertive, competitive, persuasive
* Enjoys dealing with the public
* Possesses or is capable of acquiring superb negotiation skills
* Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
* Is able to work a flexible schedule which may include weekends.
* Must have a high school diploma, some college preferred
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
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