Post job

Collector jobs in Wethersfield, CT

- 130 jobs
All
Collector
Collections Specialist
Accounts Receivable Specialist
Billing Specialist
Account Resolution Analyst
Group Billing Coordinator
Collections, Customer Service
Data Collector
  • Property Data Collector

    Tyler Technologies 4.3company rating

    Collector job in Manchester, CT

    The Property Data Collector inspects a variety of residential OR commercial/industrial properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Identifies use of building and building special features. Records new and/or updated information on field documents and/or mobile field application devices. This position requires working primarily outdoors in all weather conditions. Job requires significant walking and driving to properties in a respective jurisdiction using a personal vehicle. The incumbent generally meets their manager at pre-selected field sites at the beginning and/or end of the day. In later project stages, the lister will typically report to or work from the local appraisal office and may assist with Desktop Review. Contributes to project success through the accurate collection of property data which as a direct impact on accurate property taxes and the overall success of an accurate and timely project completion. Inaccurate data collection results in project delays inaccurate values and late client deliverables. Works with appropriate tools and resources to ensure project success. Incumbents will complete data collection tasks with occasional guidance and direction. Responsibilities * Physically walks around property and examines all buildings to determine required property characteristics primarily on various residential or commercial/industrial properties. Drives to property locations, getting in and out of vehicle. * May spend a portion of time in the field and a portion of time in the office. Frequency depends on the phase of the Appraisal project. * Verifies property location by associating information from the applicable field document with the map. * Measures buildings - involves performing mathematical calculations on buildings of various sizes including large square footage properties. Identifies use of building and special features. Inspect interior and exterior buildings. Accurately records property characteristics, square footage, angles, sketches, and dimensions on appropriate field documents and/or mobile devices. * Takes clear digital images of properties including specified parcel improvements if required. * Gathers cost and sales information and records on appropriate field documents or devices, as required. * Obtains income and expense information through verbal or written requests. * Updates data on the physical condition and grade of buildings. * Maintains personal production records in alignment with productivity targets. Completes logs and control forms and required documentation as required. * Communicate professionally and successfully with the public to share the purpose of our visit to their property and addresses questions. Professionally represents Tyler and the client to property owners and other members of the public handling field questions and complaints in a courteous manner and escalates to their supervisor as appropriate. * Investigates the property which can include several buildings; asks various probing questions to capture accurate property data; involves researching multiple components and other related activities. * Analyze aerial images to detect changes between tax years and identify missing data. * Conduct thorough parcel reviews, similar to field assessments. * Use multiple monitors and different software systems to efficiently perform duties. * Maintain high levels of productivity and accuracy. * Collaborate with teams to ensure data is consistent and up to date * May assist in the training of new Listers. * May be required to be on site for hearings (assistance with or conduction of hearings). * Regular attendance is required. * Ensure adherence to company policies, including safety and ethical guidelines * Performs other duties, as required. * Perform data collection in all weather conditions including inclement and extreme temperatures. * Perform quality and quantity work as determined the project budget. * Communicate professionally, clearly, and appropriately with public stakeholders and Tyler team. * Investigate the property, asking various questions to capture accurate property data involving researching multiple components and other related items. * Exhibit strong math skills calculating square footage, ratios, etc. on various size commercial/industrial properties involving several buildings at times. * Maintain an approachable and courteous demeanor with property owners. * Resolve issues of basic to moderate complexity utilizing knowledge of established guidelines, company policies, and in conformance with the project's data collection manual. * Work effectively both independently and in a team-oriented environment. * Effectively utilize available resources. Qualifications * High School graduate/GED or equivalent work experience * Real Estate and/or appraisal experience is preferred. * Good written and oral communications skills * Solid problem-solving skills involving the ability to research and investigate data and effectively ask fact finding questions to draw sound/valid conclusions. * Strong organizational skills including attention to detail with the ability to capture and record accurate and comprehensive properties for various property types (residential, agricultural, commercial, and industrial) * Ability to work independently or collaborate with team members. * Attention to detail and the ability to follow both written and verbal instructions. * Possess spatial abilities necessary to read maps and locate a physical location on the map. * Ability to visualize floor plan footprints based on three-dimensional buildings. * Strong math skills to calculate square footage, ratios, and similar functions involving the ability to do this for large properties with multiple buildings. * Must be able to travel to properties in assigned project area for most of the workday. * Must be able to perform data collection in all weather conditions including inclement and extreme temperatures * Must provide reliable transportation and carry personal liability insurance on the vehicle driven to perform job. * Must possess and maintain a valid driver's license issued by the state in which the employee lives. * Basic computer experience is required.
    $37k-41k yearly est. Auto-Apply 32d ago
  • Accounts Receivable Coordinator

    Springfield College 4.0company rating

    Collector job in Springfield, MA

    Under the direct supervision of the Assistant Director of Student Accounts, the Student Accounts Receivable Coordinator is responsible for the accurate processing, reporting and reconciliation of College payments. Responsibilities also include but are not limited to managing Third Party Billing accounts. This position is responsible for upholding exceptional customer service standards while adhering and complying to federal, state regulations and College policies. Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer. Responsibilities Student Account Customer Service * Provide prompt, accurate and exceptional customer service via, phone, email and in-person interactions for both students and families. * Demonstrate working knowledge of Financial Aid and Registration processes to further assist students and families. Departmental Coverage and Cross Training * Serve as backup for an array of duties pertaining to the Billing Coordinator, Billing and Collections Coordinator and Veteran and Military Services Coordinator. * Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Payment Receipt and Processing * Receive and process payments via mail and the Student Accounts Office window. * Process all College payments, including but not limited to: Enrollment deposits Application deposits, Student Account Payments (out-of-pocket, outside scholarship, employer), International and ACH payments, Collection payments, Veteran payments, Departmental GL payments, Other Receivables payments, Cash Advances, and Reimbursements. * Research student accounts to ensure payments are accurately applied. * Serve as the primary contact for the Accounts Receivable Representative to coordinate proper internal and external payment controls. * Reconcile online processor payments against College systems to confirm accurate posting to student accounts. * Investigate and resolve discrepancies caused by missing revenue postings. Banking and Cash Security * Prepare and submit bank deposits, including scanning checks for electronic deposit. * Organize and prepare cash deposits for secure delivery to the bank. * Coordinate cash deposits with appropriate security and armored transport services. * Maintain and organize all documentation related to cash handling to support annual fiscal year audit. Manage Third Party Billing * Accurately assess and code Third Party Billing accounts. * Communicate with college community as well as various entities, countries, and organizations to facilitate direct billing for student accounts. * Evaluate third party paperwork to identify various terms of student payment eligibility. * Utilize Banner Contracts process for third party billing. * Update student accounts to ensure contract compliance. * Provide precise billing to all third-party entities for corresponding tuition and fees as agreed upon. * Properly code incoming third-party checks for processing. * Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Support * Serve as the immediate backup for obtaining and renewing VA certification for all College campuses. * Serve as the primary backup for handling student collections communications. Assist in managing outreach related to past-due accounts, ensuring timely follow-up, accurate documentation, and adherence to institutional policies regarding collections procedures. Liaison * Serve as Student Accounts Liaison for Admissions Deposits, Act as the primary point of contact between the Admissions and Student Accounts offices, ensuring accurate processing and reconciliation of admissions deposits. Perform regular reconciliation of admissions deposits between Slate and TouchNet to ensure data accuracy and financial integrity. Identify and resolve discrepancies, verify payment records, and collaborate with Admissions to maintain accurate student financial data. * Serve as Student Accounts Liaison for the Athletics Department. Coordinate with the Athletics Department for the ordering of funds and distribution and return of funds and receipts. * Serve as Student Accounts Liaison for the MSW/JD Program with Western New England University. Act as the primary Student Accounts contact for the joint MSW/JD program collaboration with Western New England University. Coordinate billing, payment processing, and account reconciliation for participating students, ensuring clear communication and accurate financial management between institutions. Update task specific Campus Groups pages as new information becomes available. Qualifications Bachelor's Degree in Business Administration or related field required. Minimum of 1-3 years experience. Knowledge, Skills & Abilities * Must be a well-organized, high energy individual with excellent customer service skills * Strong verbal and written communication skills; ability to communicate verbally and through written word to students and families while upholding exceptional customer service values * A demonstrated understanding of federal and state regulations and industry best practices as pertains to the Student Accounts area; understanding of Generally Accepted Accounting Principles (GAAP) * An intermediate level of proficiency with Microsoft Excel and experience with other Microsoft Office applications * Must be able to set priorities and work both independently and as part of a team * Ability to maintain a high level of poise and professionalism under all circumstances * Demonstrable good judgment, ability to work under pressure, and maintain a high level of confidentiality * Excellent attention to detail in order to maintain the highest quality standards * Willingness to learn and incorporate skills from other student service centric areas such as Financial Aid and Registrars
    $42k-49k yearly est. 13d ago
  • Billing Clerk

    Collabera 4.5company rating

    Collector job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 14h ago
  • Licensed Insurance Customer Service

    Brian Booth-State Farm Agency

    Collector job in Vernon, CT

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Vernon, CT. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly Pay Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $31k-38k yearly est. 13d ago
  • Billing Coordinator

    Monzingo | Legal

    Collector job in New Haven, CT

    Job Description Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment. The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm's attorneys, personnel, clients, and vendors. The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism. Responsibilities - Law Firm Billing Coordinator •Audit pre-bills, verify time entries, and ensure accurate client invoices. •Enter attorney time, meeting daily, weekly and monthly deadlines. •Daily, heavy client and attorney/paralegal contact and matter set up upon case intake. •Generating accurate and timely client invoices. •Follow through, tracking, and reporting of multiple matters and progress. •Data entry, editing, customizing, and processing of client invoices. •Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives. •Assist in resolving billing inquiries and issues. •Enter client payments. • Manage contingency billing and hourly billing, managing each billing method accordingly. •Track contingency case expenses with detail and proficiency. •Assist manager with A/R and A/P tasks as needed. Qualifications - Law Firm Billing Coordinator • 4+ years of billing experience in professional services or law firm required. •Strong skillsets of 10-key, Word, Excel, and Outlook. •Law firm billing software experience. Case management software expertise a plus. •Exceptional organizational skills, follow-up skills, and very high attention to detail. •Excellent written and oral communication skills. •Ability to work well in a dynamic, fast-paced environment and meet deadlines. •Ability to juggle/manage multiple tasks and projects with competing requirements. •Committed to high-quality customer service (internal and external). •Consistent attendance, punctuality, reliability, and accountability. •Real estate closings and evictions accounting experience a plus. Bachelor's degree in business, Finance, or a related field or experience equivalent. Minimum 4 years' experience in law firm operations, billing, or office management. Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing). Law firm billing software experience. Salary Range: $58,000-68,000 annually Work location: On-site and in person, Monday - Friday, 40 hour workweek Office hours are 8:30 to 5:30 or 9:30-6:30 (TBD)
    $58k-68k yearly 11d ago
  • Collections

    Talent Navigators

    Collector job in Danbury, CT

    Researches account activity and resolves past due accounts through extensive contact with customers. Duties And Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs. Initiates telephone, written, and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts. Negotiates payment plans with customers; follows guidelines for follow-up on payment plans. Reviews deadlines for collection action events, initiates collection activities. Resolves and/or escalates collection disputes; makes inquiries, researches, and communicates with internal and external customers. Performs severance activities after approvals; stop service, cancellation & container removal. Maintains records of all delinquent accounts by logging collection notes and dispositioning transactions in various collections systems. Performs write-offs, processes payments and recoveries. Handles telephone inquiries from customers. Prepares Collection Reports for Supervision as requested. Other duties as assigned. Qualifications Education and Experience Education: High School Diploma or GED (accredited) Experience: 2+ years previous collections or customer service experience Other Knowledge, Skills Or Abilities Required Basic financial skills including knowledge of commonly used collections practices and procedures. Proficient in working on a PC, and competent in the use of Microsoft Office. Full proficiency in Excel, Outlook, and Word. Ability to interact and communicate effectively, orally and in writing. Possesses a positive attitude. Applicable training/experience in a call center environment with commercial customers and business to business collections or customer service. Job Type: Full-time Temp to hire
    $33k-47k yearly est. 60d+ ago
  • Insurance Biller/Systems Accounts Resolution Analyst Full Time 40 hours

    Bristol Hospital Group 4.6company rating

    Collector job in Bristol, CT

    Job Details BHI Valley St - Bristol, CT Full Time High School 1st Shift (Days) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary In a hospital and/or professional office environment, the Systems Account Resolution Analyst is responsible for billing and patient account reconciliation. This job requires critical thinking skills, organizational skills, account investigation, claim escalation, and overall account resolution of a patients and/or insurance balances. This is accomplished by utilizing insurance web portals, call inquiries, written correspondence, and collaborating with internal departments. This role requires an employee to work in a team environment as well as independently. The System Account Resolution Analyst will contribute to meeting departmental goals as well and organizational goals. Essential Job Functions and Responsibilities: Contacts insurance carriers to facilitate payments, review underpayments and denials. Refer difficult accounts to denials team for further action Identifies barriers to efficient departmental operations related to self-pay billing/trends in insurance denial and takes an active role in developing appropriate solutions actively works daily work queue and clearing house denials Assists the self-pay follow up team in areas such processing financial assistance applications, payment plans through third party vendor, preparing patient refund requests, processing bankruptcy notifications, return mail, etc Reviews payer bulletins to stay current on updates. Communicates with departments and Coding Vendor to resolve claim issues. Respond and takes action related to calls, emails, and faxes related to patient billing in a timely and professional manner Uses a patient-centric approach to answer questions and provide information in a professional manner Understand all payer regulations to effectively communicate with patients about charges, payments and adjustments on their account Investigate patient inquiries/disputes surrounding charging, coding, payments, locations, services, insurance coverage, etc Works with individuals when appropriate at various levels of the organization to find resolution on patient disputes Updates account information (addresses, insurance, etc.) and rebills as appropriate to initiate the next steps in the billing and collection cycle Qualifications Qualifications: High School Diploma and at least three (3) years of revenue cycle experience which may include insurance and self-pay billing and collections, remittance processing, patient access and/or are other revenue cycle areas in a hospital or physician office setting. Bachelor's Degree Preferred Communicate effectively and work directly with third parties (insurance payers, patients, internal departments, vendors, leadership, etc.) to relay updates on patient accounts timely Ability to read and write in English is required Organize and articulate account disputes, and written letters of appeal Excellent customer service and communication as well as interpersonal, organizational and analytical skills Proficient in Office Applications (e.g. Excel, Word, Google Sheets, Google Mail) Comprehensive knowledge of Professional and/or Hospital revenue cycle Ability to work in a high volume setting and respond to insurance or patient inquiries in a timely manner Ability to identify and communicate payer trends and/or system trends Ability to navigate payer websites Knowledge of payer contracts, regulations and guidelines, as well as State and Federal laws relating to billing, collection, and financial assistance procedures preferred Familiar with medical and insurance terminology Proficient in the use of a computer and relevant hospital software applications e.g., Meditech and/or eClinicalWorks Understanding and adherence to HIPAA Regulations and Release of Information Rules Models teamwork through cooperation and collaboration within and outside the work group Ability to attain productivity and quality standards per department requirements State/Federal Mandated Licensure or Certification Requirements: None. Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Adapts at PC use - computer keyboard with minimum error. Physical Requirements: Must maintain daily flexibility including but not limited to sitting and standing. Requires continual use of computer screen access and data input requiring dexterity and movement. Ability to efficiently move about the Business Office to retrieve and seek information necessary to decision make is required. Vision and hearing corrected to normal is essential. Work Environment: Normal office conditions. Cognitive Requirements: Must be able to think independently, analyze information, execute written and oral instructions, follow directions, speak, write and understand English and have good mathematical aptitude. Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $61k-118k yearly est. 60d+ ago
  • Collections Specialist - Full Time

    Blake Thermal

    Collector job in Broad Brook, CT

    Job Description Collections Specialist - Full-Time East Windsor, Connecticut Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England. For more information about our company, please visit our website via the following link: ***************************** The Collections Specialist is responsible for performing the day-to-day collection activities of Blake Thermal Sales & Service, Inc. by working directly with company personnel and customers to ensure company policies are adhered to, collection goals are met, and the risk of uncollectible sales are minimized. In this role, you will play a critical financial role in maintaining Blake Thermal's reputation as a premier supplier of thermal energy solutions. Organization and communication skills are of the utmost importance. This position reports to the Executive Vice President of Finance and is located in East Windsor, CT Ideal Candidates will be in alignment with Blake Thermal's Core Values: Customer Focused Opportunity is Earned Solutions Provider Trustworthy Driven to Succeed Confident but Humble Key Responsibilities: Establish and maintain customer accounts in ERP system including credit terms and credit limits. Contact assigned customers with overdue amounts owed and follow-up on payment commitments. Facilitate payment resolution with customer and Blake Thermal team. Maintain accurate records and reporting on collections activity. Provide back-up to cash applications. Requirements: 2 years of Collections Specialist or similar role preferred. Developed computer skills are required. Experience with MS Office applications and various ERP Systems. Experience with Oracle NetSuite, a plus. Ability to communicate, both verbally and in writing, with multiple parties to ensure collection requirements are met. Successful candidate must maintain professionalism while managing multiple concurrent tasks. Experience in commercial/industrial organizations is preferred. Legal authorization to work in the United States and able to pass a background check. Blake Thermal Sales & Service, Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service, Inc. is a proud drug-free workplace.
    $37k-57k yearly est. 10d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collector job in Hartford, CT

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 5d ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Collector job in New Haven, CT

    Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing * Performs billing and computer functions, including data entry, documentation review and encounter posting * Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary * Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations * Verifying patients' insurance and obtaining coverage breakdowns * Creating ABNs as needed based on coverage * Schedule/treatment plan reviews for carrier authorization * Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) * Prepare, review and send patient statements * Process and send "collections" letters for outstanding balances * Process all returned mail * Answer incoming patient billing phone calls, work to resolve patient issues * Initiating collection calls and setting up and maintaining payment arrangements * Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $37k-45k yearly est. 19d ago
  • LABORATORY COLLECTION SPECIALIST - MALE

    Navis Clinical Laboratories Inc.

    Collector job in Hartford, CT

    Job Description We are looking for an enthusiastic MALE Laboratory Collection Specialist to join our Field Operations team in Hartford, CT. The selected candidate will be working in a clinic, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be as needed, M-W 8:30AM-7:30PM, Th 8:30AM-6:30PM, F 9:00AM-12:00PM . The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Short Term and Long Term Disability (STD/LTD) available Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Part-time Salary: $16-18 per hour Benefits: Location: Hartford Connecticut 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: High school or equivalent (Required) Shift availability: Day Shift (Preferred) Work Location: In person Job Type: Part-time Pay: $16.00-$18.00 per hour Work Location: In person
    $16-18 hourly 2d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collector job in Bridgeport, CT

    Are you detail-oriented and driven to resolve complex credit and collections challenges? Our team is seeking a Credit and Collections Specialist to support our accounts receivable function, play a key role in cash flow management, and deliver outstanding customer service. Key Responsibilities: + Monitor accounts receivable to identify and follow up on overdue accounts. + Proactively contact customers regarding outstanding invoices via phone, email, and written communication. + Investigate and resolve billing disputes and payment discrepancies; provide necessary supporting documentation. + Negotiate payment arrangements and set up payment plans as appropriate. + Document and update customer payment statuses in accounting and collections systems. + Partner with sales, accounting, and customer service teams to resolve collection issues efficiently. + Prepare and distribute regular aging reports for management, highlighting high-risk accounts. + Review credit applications and assist with customer credit assessments. Requirements: + Previous experience in collections or accounts receivable is required. + Proficiency in Microsoft Excel is a must; comfortable working with internal CRM or accounting systems. + Excellent communication skills - assertive yet customer-focused. + Strong negotiation, problem-solving, and documentation abilities. + Ability to collaborate cross-functionally and prioritize workload independently. Preferred Skills: + Experience in credit and collections within a fast-paced, team environment. + Tech savvy with the capability to quickly learn and leverage new software tools. If you thrive when investigating accounts, negotiating outcomes, and communicating effectively with customers, we want to connect with you. Ready to make an impact? Apply today and help us maintain strong financial performance while building positive client relationships. Requirements - At least 2 years of experience in collections, accounts receivable, or related financial roles. - Proficiency in commercial and consumer collections processes. - Strong understanding of credit assessment and payment negotiation strategies. - Experience with billing collection and resolving payment discrepancies. - Familiarity with collections software and accounting systems. - Proficiency in Microsoft Excel for financial tracking and reporting. - Excellent communication and problem-solving skills to manage customer relationships effectively. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $35k-46k yearly est. 5d ago
  • Collections Specialist

    Porter & Chester Institute 4.3company rating

    Collector job in Rocky Hill, CT

    Job Description The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts. This position will be responsible for: Responsible for calling past due accounts each month. The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries. The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps. The specialist uses the computer systems to document the activity of individual student accounts. Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect student payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to students to encourage payment of delinquent accounts. Mail billings. Position requirements: High School Diploma or GED required; Relevant post secondary training preferred Ability to work independently and to adapt to a fast-changing environment. Strong communication, problem solving and analytical skills required Proficiency in Microsoft Office including Excel, Word and Access. Work with limited supervision and with a high degree of accuracy and attention to detail About our company: Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer. Shift Hours: Mon-Fri 8:30am - 5pm
    $38k-50k yearly est. 27d ago
  • Early Stage Collections Specialist, I (8am to 5pm EST shift)

    Carrington Mortgage 4.5company rating

    Collector job in Westfield, MA

    Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay range for this position is $21.50 per hour plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $21.5 hourly Auto-Apply 37d ago
  • Billing Clerk

    Collabera 4.5company rating

    Collector job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 60d+ ago
  • Lead, Accounts Receivable Specialist

    Cardinal Health 4.4company rating

    Collector job in Hartford, CT

    **_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 13d ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Collector job in New Haven, CT

    Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing Performs billing and computer functions, including data entry, documentation review and encounter posting Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations Verifying patients' insurance and obtaining coverage breakdowns Creating ABNs as needed based on coverage Schedule/treatment plan reviews for carrier authorization Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) Prepare, review and send patient statements Process and send “collections” letters for outstanding balances Process all returned mail Answer incoming patient billing phone calls, work to resolve patient issues Initiating collection calls and setting up and maintaining payment arrangements Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR aGfmaEIAFE
    $37k-45k yearly est. 19d ago
  • Collections Specialist - Full Time

    Blake Thermal

    Collector job in East Windsor, CT

    Collections Specialist - Full-Time East Windsor, Connecticut Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England. For more information about our company, please visit our website via the following link: ***************************** The Collections Specialist is responsible for performing the day-to-day collection activities of Blake Thermal Sales & Service, Inc. by working directly with company personnel and customers to ensure company policies are adhered to, collection goals are met, and the risk of uncollectible sales are minimized. In this role, you will play a critical financial role in maintaining Blake Thermal's reputation as a premier supplier of thermal energy solutions. Organization and communication skills are of the utmost importance. This position reports to the Executive Vice President of Finance and is located in East Windsor, CT Ideal Candidates will be in alignment with Blake Thermal's Core Values: Customer Focused Opportunity is Earned Solutions Provider Trustworthy Driven to Succeed Confident but Humble Key Responsibilities: Establish and maintain customer accounts in ERP system including credit terms and credit limits. Contact assigned customers with overdue amounts owed and follow-up on payment commitments. Facilitate payment resolution with customer and Blake Thermal team. Maintain accurate records and reporting on collections activity. Provide back-up to cash applications. Requirements: 2 years of Collections Specialist or similar role preferred. Developed computer skills are required. Experience with MS Office applications and various ERP Systems. Experience with Oracle NetSuite, a plus. Ability to communicate, both verbally and in writing, with multiple parties to ensure collection requirements are met. Successful candidate must maintain professionalism while managing multiple concurrent tasks. Experience in commercial/industrial organizations is preferred. Legal authorization to work in the United States and able to pass a background check. Blake Thermal Sales & Service, Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service, Inc. is a proud drug-free workplace.
    $37k-57k yearly est. 8d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collector job in Springfield, MA

    Our client in Springfield, MA is seeking an experienced Collections Specialist for a contract role. In this position, you will be responsible for managing overdue accounts, resolving outstanding balances, and providing excellent communication with internal and external stakeholders. Responsibilities: + Contact clients via phone and email regarding past-due accounts + Research and resolve billing discrepancies or disputes + Record collection activities and maintain accurate documentation + Collaborate with internal teams to resolve account issues + Adhere to company collections policies and relevant regulations + Provide timely updates and status reports on accounts Requirements + Previous experience in collections, accounts receivable, or accounting + Strong written and verbal communication skills + Excellent attention to detail and organizational ability + Proficiency in Microsoft Office and experience with accounting/ERP software + Ability to work independently and as part of a team Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $34k-45k yearly est. 4d ago
  • Collections Specialist

    Porter & Chester Instit 4.3company rating

    Collector job in Rocky Hill, CT

    The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts. This position will be responsible for: Responsible for calling past due accounts each month. The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries. The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps. The specialist uses the computer systems to document the activity of individual student accounts. Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect student payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to students to encourage payment of delinquent accounts. Mail billings. Position requirements: High School Diploma or GED required; Relevant post secondary training preferred Ability to work independently and to adapt to a fast-changing environment. Strong communication, problem solving and analytical skills required Proficiency in Microsoft Office including Excel, Word and Access. Work with limited supervision and with a high degree of accuracy and attention to detail About our company: Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer. Shift Hours: Mon-Fri 8:30am - 5pm
    $38k-50k yearly est. Auto-Apply 60d+ ago

Learn more about collector jobs

How much does a collector earn in Wethersfield, CT?

The average collector in Wethersfield, CT earns between $29,000 and $54,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in Wethersfield, CT

$40,000

What are the biggest employers of Collectors in Wethersfield, CT?

The biggest employers of Collectors in Wethersfield, CT are:
  1. Baylor Scott & White Health
Job type you want
Full Time
Part Time
Internship
Temporary