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Controls design engineer vs customer engineer

The differences between controls design engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a controls design engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $90,850 average annual salary of a controls design engineer.

The top three skills for a controls design engineer include autocad, PLC and CAD. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Controls design engineer vs customer engineer overview

Controls Design EngineerCustomer Engineer
Yearly salary$90,850$101,212
Hourly rate$43.68$48.66
Growth rate3%3%
Number of jobs95,46144,709
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does a controls design engineer do?

It is the responsibility of a controls design engineer to research and design a company's new systems and products. Controls design engineers oversee the production of complicated equipment and systems. They perform tests and analyze the design use associated with the system's element function. Part of their job is to seek consistent system results and operation within specific tolerances. They also draft blueprints, oversee manufacturing processes, and establish test prototypes.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Controls design engineer vs customer engineer salary

Controls design engineers and customer engineers have different pay scales, as shown below.

Controls Design EngineerCustomer Engineer
Average salary$90,850$101,212
Salary rangeBetween $69,000 And $119,000Between $77,000 And $131,000
Highest paying CityCupertino, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyAppleGoogle
Best paying industryAutomotiveStart-up

Differences between controls design engineer and customer engineer education

There are a few differences between a controls design engineer and a customer engineer in terms of educational background:

Controls Design EngineerCustomer Engineer
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeGeorgia Institute of TechnologyStanford University

Controls design engineer vs customer engineer demographics

Here are the differences between controls design engineers' and customer engineers' demographics:

Controls Design EngineerCustomer Engineer
Average age4545
Gender ratioMale, 89.6% Female, 10.4%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.4% Asian, 14.4% White, 64.5% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between controls design engineer and customer engineer duties and responsibilities

Controls design engineer example responsibilities.

  • Establish communication links and prepare machines for bench-testing to attain UL certification.
  • Specialize in heating, ventilation, air-conditioning (HVAC) systems, system integration, lighting and indoor air quality control.
  • Perform control system simulation using MATLAB and Simulink.
  • Upgrade controllers from Lon works to an Ethernet communication scheme.
  • Perform energy modeling, measurement, verification, commissioning, or retro- commissioning of HVAC.
  • Create hardware products using microcontrollers to assist military operations.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Controls design engineer vs customer engineer skills

Common controls design engineer skills
  • Autocad, 10%
  • PLC, 6%
  • CAD, 6%
  • C++, 5%
  • HMI, 5%
  • MATLAB, 5%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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