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The differences between courier delivery drivers and customer service and drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a courier delivery driver has an average salary of $37,495, which is higher than the $35,518 average annual salary of a customer service and driver.
The top three skills for a courier delivery driver include fedex, excellent interpersonal and safety policies. The most important skills for a customer service and driver are customer service, CDL, and DOT.
| Courier Delivery Driver | Customer Service And Driver | |
| Yearly salary | $37,495 | $35,518 |
| Hourly rate | $18.03 | $17.08 |
| Growth rate | 11% | 11% |
| Number of jobs | 366,558 | 465,140 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 38% | High School Diploma, 39% |
| Average age | 48 | 48 |
| Years of experience | - | - |
A courier delivery driver is responsible for distributing parcels and packages from the warehouse to various recipients according to the area of designation. Courier delivery drivers verify the delivery details to ensure the efficient and timely delivery of parcels to prevent delays and possible customer complaints. They also operate the delivery vehicle, requiring them to have comprehensive knowledge of engine maintenance and repairs. A courier delivery driver must have excellent communication and organizational skills, especially in taking care of the parcels properly to avoid any damage upon delivery.
A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary. It is also their duty to keep logs of all transactions, produce reports, and coordinate with managers. Additionally, as a customer service and driver, it is essential to be proactive at dealing with issues to ensure client satisfaction.
Courier delivery drivers and customer service and drivers have different pay scales, as shown below.
| Courier Delivery Driver | Customer Service And Driver | |
| Average salary | $37,495 | $35,518 |
| Salary range | Between $30,000 And $45,000 | Between $28,000 And $44,000 |
| Highest paying City | San Diego, CA | Concord, CA |
| Highest paying state | Alaska | Alaska |
| Best paying company | Postmates | Andersen |
| Best paying industry | Transportation | Transportation |
There are a few differences between a courier delivery driver and a customer service and driver in terms of educational background:
| Courier Delivery Driver | Customer Service And Driver | |
| Most common degree | High School Diploma, 38% | High School Diploma, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between courier delivery drivers' and customer service and drivers' demographics:
| Courier Delivery Driver | Customer Service And Driver | |
| Average age | 48 | 48 |
| Gender ratio | Male, 76.7% Female, 23.3% | Male, 76.6% Female, 23.4% |
| Race ratio | Black or African American, 12.4% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 3.5% White, 58.1% American Indian and Alaska Native, 0.8% | Black or African American, 11.7% Unknown, 4.7% Hispanic or Latino, 22.2% Asian, 3.7% White, 56.9% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |