Crescent Hotels & Resorts jobs in Los Angeles, CA - 56 jobs

What you will be doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning cart, and organize linen closets as assigned Complete assigned paperwork in an accurate and timely fashion Perform other duties as assigned, such as cleaning spills or executing special guest requests

What you will be doing Create incredible memories for guests! Building local contacts and be in the know on local area, including events happening in immediate and long term, to provide information to guests. Provide and recommend things to see and do in the hotel and local area. Highly knowledgeable of all Instagrammable spots. Stay up to date on services and attractions. Able to Influence and guide guests to amenities and services. Ensure Concierge lounge is inviting and clean. Provide food and beverage services to guests, ensuring food quality and presentation is appealing, mixing drinks for guests. Complies with applicable laws and responsible alcohol service. Hourly rate: $23.15

Senior Regional Director of Sales - Hawaii About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. *************************************** Primary mission: As the Senior Regional Director of Sales - Hawaii, the mission is to achieve personal and team goals; lead, develop, and execute strategic sales initiatives across the Hawaii portfolio to drive group and catering revenue, maximize profitability, and elevate customer satisfaction. This role oversees both short- and long-term sales planning while ensuring day-to-day operational excellence. In partnership with the General Managers and corporate leadership, the Regional Director plays a key role in shaping sales and marketing strategies, supporting revenue optimization, and aligning with overall business goals. Responsible for leading and mentoring a high-performing sales team, this role fosters a culture of accountability, collaboration, and growth anchored in aloha and excellence. SCOPE OF WORK + TEAM Reports to VP Director of Sales, Jennifer Cannistraci Supports special events team Based out of the Hawaii Corporate Office in Honolulu, Hawaii RESPONSIBILITIES Lead Regional Sales Strategy : Sell and Oversee the solicitation, negotiation, and closing of group and catering business for hotels across the Hawaii portfolio through a variety of channels including proactive sales calls, targeted marketing efforts, networking, and strategic partnerships. Ensure each property maximizes group and catering revenue to meet or exceed established goals. Sales Team Leadership & Development : Provide direction and mentorship to on-property sales teams. Responsible for supporting regional hiring, onboarding, training, development, coaching, performance management, and fostering a culture of collaboration, accountability, and high performance. Budgeting & Forecasting : Support and guide each property in developing and managing their group and catering sales budgets and marketing plans. Monitor and analyze market trends, competitive sets, and customer needs to drive strategic planning. Review and interpret forecasts, pacing reports, and productivity metrics across the region to ensure revenue goals are met. Optimize Regional Sales Operations : Implement company initiatives, systems, and best practices to streamline regional sales efforts. Ensure alignment with ownership expectations, brand/franchise guidelines, and OLS/Springboard policies and procedures to optimize performance across all properties. Relationship Management : Develop and maintain strong relationships with key corporate, travel, meeting planner, and community partners to grow regional market share. Represent the Hawaii portfolio at industry events, conferences, and within professional associations to promote visibility and drive business opportunities. Sales Enablement & Technology : Provide guidance on the use and optimization of sales platforms, CRM systems, and distribution channels. Leverage data analytics and digital tools to drive strategy, evaluate ROI, and identify new business opportunities across both group and leisure segments. Cross-Functional Training & Collaboration : Partner with hotel leadership teams to train all staff on recognizing and converting sales opportunities. Foster a culture where every team member understands their role in driving occupancy, revenue, and guest loyalty. Talent Development & Engagement : Attract, retain, and empower high-performing sales talent across the region. Cultivate an environment of open communication, professional growth, and shared success, while ensuring alignment with company values and business objectives. Qualifications: Prior Experience: 6+ years as top sales leader position in a hotel/hospitality environment of comparable scale to OLS Hotels & Resorts or six years of employment in a related position with this company or other companies. Previous sales and marketing leadership responsibility overseeing all related functions for an upscale or boutique/luxury property of comparable scale to OLS Hotels & Resorts (four diamond level or higher). Knowledge of travel trade industry, group markets and leisure segment including key contacts that would serve to source business for the property and that align with the profile and prestige positioning of OLS Hotels & Resorts. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: A four-year college degree or equivalent education/experience Subject Expertise: Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals Perform special projects and other responsibilities as assigned. Participate in hotel committees, MOD program and task force assignments. Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Competitive Base Salary PTO Medical, Dental, Vision, Life, and Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Employee Rates at all Springboard Hospitality Hotels Monthly Cell Phone Stipend Hotel-Level Executive Bonus Program Retention Bonuses Lead Share Program Associate Recognition Programs (Monthly, Quarterly, Annually) Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology, and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We believe the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection and tailored service. DYNAMIC. We are analytic thought leaders who harness data to maximize performance. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given. Hourly Rate: $25.00

What you will be doing Supervision of staff- train, schedule and meet the needs of the daily tasks. Ensures the associates have the tools needed to perform their job. Actively communicates with the back of the house for smooth operation of the restaurant Reports any safety or health concerns Assists guests with questions, concerns or needs Assist with any area of the restaurant as needed

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities * Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. * Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. * Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. * Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. * Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. * Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic administrative knowledge such as business letters, formats, and telephone etiquette. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite. * Ability to follow written and verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $31.90 - $31.90 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bellperson/Valet for the Chamberlain West Hollywood, CA. Job Purpose: Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart. Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle. Responds to guest needs by promptly delivering, in person, laundry, newspapers, iron & ironing board, additional linens, etc. Maintains written log, recording these requests and deliveries. Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations. Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions. Maintains a friendly, cheerful and courteous demeanor at all times. Points out to each guest the fire exits, usage of TV and A/C and provides ice Delivers newspapers nightly to all occupied rooms Performs other duties as assigned, requested or deemed necessary by management. Cleans lobby areas, courtyard and entrances and maintains free of debris in order to present a clean and attractive facility to customers. Compliance with the hotel conduct policy. Be well groomed and in uniform with name tag at all times. Should provide a certain level of motivation to the department. Ensure that all of the duties of his staff are carried out through constant communication. Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to communicate verbally and understand and follow verbal instruction. Must be able to use tact and understanding when dealing with a variety of customer service problems. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Flexible spending account Life insurance Parental leave Referral program

What you will be doing Respond to all service calls within half hour from time call is received. Accurately and efficiently complete all assigned work orders on a daily basis. Inform supervisor of any incomplete orders for rescheduling. Efficiently maintain pools, filters and pumps on a daily basis. Efficiently adjust televisions and program boxes. Change light bulbs and ballasts as soon as reported or noticed. Efficiently replace air filters on AC units on a regular basis. Accurately and efficiently repair vacuum cleaners, returning them to service within two (2) days. Clean up grounds, garages and parking lots.

What you will be doing Lead, guide and train Associates in food and beverage department. Ensure management presence during each shift to ensure appropriate support for team. Establish, direct and review performance standards in food preparation, purchasing and production to ensure effective, controlled and coordinated efforts are achieved. Schedule, evaluate and direct food and beverage team. Provide coaching and counseling when necessary. Ensure inventory, supplies and materials needed are provided for Associates to perform their jobs. Monitor, direct and coordinate effective cleanliness and organization in food and beverage areas. Maintains compliance with all applicable state and local laws regarding food and safety. Establish, direct and review liquor procedures to ensure adequate security and accountability. Annual Salary Range: $85K - $95K

What you will be doing Efficiently maintain bar supplies, including preparation of daily requisition, as necessary. Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed. Know drink recipes, prices and type of beverages available. Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction in each interaction. Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

What you will be doing Sort, weigh, wash, dry, iron, fold and stock guest room and Food & Beverage linen Know and follow the operating functions of all equipment, reporting any damage, hazards or defective equipment to a supervisor Utilize chemicals used in washing, controlling quantities of supplies as recommended by chemical supplier with approval of Executive Housekeeper Perform other duties as assigned Follow all Material Safety Data Sheet documents and management company Safety Standards

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for the Hampton Inn & Suites in Rancho Cucamonga, CA . The salary for this position is $22.00 USD per hour. Job Purpose: To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Supervises room cleaners in the prompt and efficient housekeeping of customer rooms Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day - notifies front desk accordingly Supervises the completion of short notice requests for room changes Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards. Keeps record of room checkouts/stay overs, submits records to housekeeping every day Monitors quality of rooms by conducting and documenting inspections of cleaned rooms Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc. Ensures completion by following through on orders Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes Checks VIP rooms Checks early morning make-up rooms Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc. Checks floor linen closets daily for cleanliness, adequate supplies and linen Assures carts are properly stored and vacuum cleaners are emptied at the end of each day Assists in quarterly inventory of all linen Ensures safety by assuring that all linen chutes are kept locked at all times Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services Take every opportunity to amaze the guests Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied Responsible for assisting with the training and direction of new department associates Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task. Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

What you will be doing Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service. Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions. Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc). Respond to request for bell services within 2 minutes.

What you will be doing Prepare all menu items following recipes and yield guides. Directs, trains, and monitors performance of Line Cooks. Maintains organization, cleanliness, and sanitation of work areas and equipment. Prepare and assign production and prep work for Line Cooks to complete; review priorities. Communicate additions or changes to the assignments as they arise throughout the shift. Set up work station with required mis en place, tools, equipment and supplies. Breakdown work stations and complete closing duties at the end of last shift of the day. Inform the Sous Chef of any supplies that need to be requisitioned for the day's tasks.

What you will be doing Provide strategic leadership and operational oversight of the Front Office operation to ensure exceptional guest experiences, optimal revenue performance, and alignment with brand and ownership standards. Lead, direct, and elevate all Front Office functions including Front Desk, Guest Services/Bell, Concierge, and PBX to deliver a consistent, high-quality guest experience. Establish and execute Front Office strategies that support occupancy optimization, yield management, guest satisfaction scores, and operational efficiency. Oversee staffing strategy for the Front Office, including workforce planning, interviewing, hiring, training, scheduling, performance management, and succession planning. Develop a service-driven culture through leadership, coaching, accountability, and engagement of Front Office leadership and team members. Ensure guest check-in and check-out processes are executed efficiently, professionally, and in alignment with brand standards. Serve as the escalation point for complex guest concerns, leading thorough investigations and driving timely, creative, and satisfactory resolutions. Maintain expert-level knowledge and oversight of property management systems and Front Office technology to ensure accuracy, compliance, and operational excellence. Partner cross-functionally with Engineering, Sales, Revenue Management, and Accounting to support guest needs, group blocks, special requests, and operational priorities. Monitor Front Office performance metrics, guest feedback, and financial results; identify trends and implement continuous improvement initiatives. Participate in the Manager on Duty rotation as required, providing visible leadership and real-time problem resolution throughout the property. Ensure compliance with franchise standards, company policies, safety requirements, and internal operating procedures. Represent the Front Office at Executive Committee, leadership, and safety meetings, contributing to overall hotel strategy and decision-making. Perform other duties as assigned in support of hotel operations and business objectives.

The Executive Sous Chef supervises the day-to-day kitchen operations to ensure the highest quality food standards are adhered to in the absence of the Executive Chef. Core Responsibilities: Efficiently supervise, guide and train kitchen associates to provide quality food production for both restaurants and banquets, focusing especially on timing, portions, food quality and sanitation/cleanliness. Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs. Establish, direct and review performance standards in food preparation, purchasing and production to ensure effective, controlled and coordinated efforts are achieved. Manage kitchen to adhere to OSHA and Food Handling Regulations. Be a resources to staff members and lead by example using positive and professional communication, fair treatment to all staff members, and responsive to any and all concerns or feedback. Ensure the standards pertaining to storage, rotation, production, portions, quality and appearance are followed at all times. Follow food handling guidelines. Ensure the opening and closing procedures for Station Cooks I, II and III are completed. Efficiently expedite food from front line during meal periods. Follow procedure on portion control - check all food for right price, code amounts, servers' name, food cost control and that the check was rung up properly. Assist in menu and recipe creation, in cooperation with Executive Chef. Other duties as assigned to ensure effective operation of the overall hotel.

The Viv Hotel in Anaheim, CA is seeking an energetic, experienced, and hands Business Transient Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Proactively solicit and secure new corporate accounts through direct sales calls, site visits, RFP participation, client events, and industry networking * Participate in trade shows, community & professional organizations maintain high visibility and achieve sales and revenue goals. * Build and maintain strong relationships with corporate travel managers, travel management companies (TMCs), and consortia partners * Conduct regular client meetings and business reviews to understand account needs, ensure satisfaction, and foster long-term loyalty * Deliver exceptional service to all clients by providing prompt communication, customized solutions, and seamless coordination with hotel operations * Works collaboratively with the Marriott Global Sales Office teams to promote initiatives. * Sales Strategy & Market Planning * Develop and implement targeted sales strategies to achieve or exceed corporate transient revenue goals * Identify new business opportunities through market research, prospecting, arrivals report and industry networking * Monitor competitive hotels, market trends, and travel demand patterns to effectively position the hotel * Partner with the Director of Sales & Marketing and Revenue team to align goals with overall business objectives * Establish themselves as a subject matter expert; serves the property by understanding of the Market, business issues, and concerns to offer better business solutions to the operation. Client Acquisition & Relationship Management Sales Presentations & Negotiations * Prepare and deliver compelling presentations that highlight the hotel's value for corporate travelers * Develop customized proposals, negotiate preferred rates, and secure corporate contracts to maximize revenue * Manage the full contract process, ensuring all agreements reflect accurate terms and align with client and hotel expectations Pipeline Management & Reporting * Maintain an active sales pipeline and track all client interactions, activities, and production in the CRM system. * Preparation of reports pertaining to the Business Travel and Transient segment to include, but not limited to; Agency 360, Demand 360, STR report analysis and submitting weekly activity tracking with commentary. * Consistently follow up on leads and opportunities to convert them into confirmed business * Analyze production trends and adjust strategies to ensure targets are met Collaboration with Internal Teams * Partner with the Director of Sales & Marketing and Revenue Management to optimize pricing and inventory strategies for transient business * Collaborate with Marketing to create impactful sales materials and client-facing campaigns * Coordinate with Front Office, Reservations, and Operations teams to ensure seamless guest experiences for corporate and luxury leisure clients * Share client insights and competitive intelligence with internal teams to enhance overall performance Sales Targets & Budgeting * Consistently achieve or exceed individual sales goals in line with hotel revenue objectives * Manage assigned sales budget and resources efficiently to maximize ROI * Regularly review performance metrics and adjust business strategies to remain competitive Customer Retention & Growth * Identify upselling and cross-selling opportunities within existing accounts to grow share * Strengthen client relationships through consistent communication, recognition, and engagement * Solicit feedback post-stay to ensure satisfaction and identify opportunities for service improvement EDUCATION AND EXPERIENCE * Bachelor's degree, Business, or related field preferred * Minimum 3-5 years of sales experience in hospitality, with a focus on business transient and corporate accounts * Strong negotiation and contract management skills * Established relationships with corporate travel managers, TMCs, and consortia partners preferred * Exceptional communication, presentation, and interpersonal skills * Ability to thrive in a boutique luxury environment with a hands-on, entrepreneurial spirit * Proficiency with sales systems (CI/TY, Lightspeed, MARSHA, or similar) and Microsoft Office Suite KNOWLEDGE, SKILLS AND ABILITIES * Outgoing personality * Always maintains a professional image through appearance and dress * Ability to work collaboratively with hotel service team in providing exceptional customer service * Clear, concise written and verbal communication skills * Demonstrate ability to achieve sales goals * Proactive sales approach; assertive and fast paced, driven to succeed * Excellent time management skills * Understands need time strategy as developed by Revenue Management * Must have flexible work hours that may include evenings, weekends, and holidays * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.

Schulte Companies is seeking a dynamic, service-oriented Barista to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested. Describes product details to customers. Receives and processes customer payments. Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels. Ensures customer service stations are properly stocked with paper products or beverage preparation items. Cleans and sanitizes all equipment, utensils, dishes, and work areas. Cleans and sanitizes service and seating areas. Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment. Stocks supplies or retail products; may inventory, order, or receive products as directed. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education preferred KNOWLEDGE, SKILLS AND ABILITIES Team player Ability to multi-task Ability to communicate effectively verbally Ability to exceed expectations of guests and team members Ability to operate available equipment, such as cash registers, calculators, etc. Basic mathematical skills as needed to make change and give refunds Ability to work flexible hours and shifts * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer. Education and Experience: * Minimum of one (1) year experience as a Barista * Minimum of High School education * Food safety certification preferred Knowledge, Skills, & Abilities: * Ability to multi-task * Team player * Ability to exceed expectations of guests

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded. Essential Duties and Responsibilities * Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication. * Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets. * Apply yield management techniques and analyze historical data to maximize revenue and profitability. * Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability. * Conduct market research on competitors' products, services, and pricing to inform strategic business plans. * Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value. * Build and maintain long-term client relationships, ensuring repeat business. * Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities. * Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments. * Conduct hotel site inspections and client presentations with professionalism and confidence. * Participate in trade shows, sales blitzes, and networking events to generate leads. * Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution. * Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction. * Manage A/V equipment as a profit center when applicable. * Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events. * Monitor market trends, competitor activity, and key client accounts to identify growth opportunities. * Perform any other job-related duties as assigned. Qualifications and Skills * Prior hospitality experience with specific experience in catering sales is essential. * Minimum 1+ year in catering sales required. * Experience at a similar size and quality hotel preferred. * Proficient in Microsoft Word, Excel, and hotel sales system. * Strong sales and revenue management skills, with the ability to train and motivate peers. * Knowledge of hotel features, benefits, and competitive landscape. * Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences. * Strong organizational, problem-solving, and client service skills. Compensation Salary Range: $80,000.00 - $95,000.00 Annually Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.