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The differences between customer quality engineers and engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a customer quality engineer, becoming an engineer takes usually requires 4-6 years. Additionally, an engineer has an average salary of $92,077, which is higher than the $82,508 average annual salary of a customer quality engineer.
The top three skills for a customer quality engineer include corrective action, product quality and customer satisfaction. The most important skills for an engineer are python, cloud, and C++.
| Customer Quality Engineer | Engineer | |
| Yearly salary | $82,508 | $92,077 |
| Hourly rate | $39.67 | $44.27 |
| Growth rate | 10% | 2% |
| Number of jobs | 86,365 | 618,207 |
| Job satisfaction | - | 4.33 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 65% |
| Average age | 42 | 41 |
| Years of experience | 4 | 6 |
A customer quality engineer is accountable for all in-process batches with quality issues. You will be responsible for minimizing variations with quality processes and supporting all customer root cause audits, investigations, and visits. Other duties include processing field audits, assisting in new product launches, and participating in the control process and product quality planning. In addition, you are expected to relay customer feedback and expectations on product quality to the quality management team. You are also expected to conduct training the team in identifying and creating methodologies to solve quality issues.
Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects. They should also be well-versed in different construction or industrial materials, and they ensure that appropriate materials are used for the project. They also ensure that the projects meet the requirements of the groups that hired them. They create spaces that would both address the needs of the end-users and the industry standards. They also ensure that the projects they make would stand the test of time.
Customer quality engineers and engineers have different pay scales, as shown below.
| Customer Quality Engineer | Engineer | |
| Average salary | $82,508 | $92,077 |
| Salary range | Between $64,000 And $106,000 | Between $65,000 And $130,000 |
| Highest paying City | Santa Clara, CA | Huntsville, AL |
| Highest paying state | California | New Hampshire |
| Best paying company | Apple | Fort Bend County |
| Best paying industry | Technology | Automotive |
There are a few differences between a customer quality engineer and an engineer in terms of educational background:
| Customer Quality Engineer | Engineer | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 65% |
| Most common major | Electrical Engineering | Mechanical Engineering |
| Most common college | Northwestern University | Michigan Technological University |
Here are the differences between customer quality engineers' and engineers' demographics:
| Customer Quality Engineer | Engineer | |
| Average age | 42 | 41 |
| Gender ratio | Male, 75.7% Female, 24.3% | Male, 86.3% Female, 13.7% |
| Race ratio | Black or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.6% Asian, 13.0% White, 66.5% American Indian and Alaska Native, 0.2% | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 9.1% Asian, 15.0% White, 67.9% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 4% | 5% |