Bilingual Licensed Insurance Customer Service - Spanish
Customer service advocate job in Minneapolis, MN
Salary: $40000.0 - $60000.0/year
Experience: 2 Year(s)
Bilingual Licensed Insurance Customer Service (Spanish/English) - State Farm
Golden Valley, MN | Salary + Bonus (40,000 - 60,000/year)
Signing Bonus!
Join a top-performing State Farm agency as a bilingual (Spanish/English) Customer Service Representative. Help customers with insurance coverage, claims, and policy changes while growing your career in a fast-paced, professional environment. Must be fluent in Spanish and English. An active Property and Casualty license is required prior to starting.
Responsibilities
Establish and maintain customer relationships with follow-up as needed
Provide prompt, accurate, and friendly customer service, including inquiries about insurance coverage, policy changes, claims, transfers, and billing
Use a customer-focused, needs-based approach to educate clients about insurance options
Maintain a positive attitude and strong work ethic with a commitment to daily success
Qualifications
Active Property and Casualty insurance license - MN required prior to start
Life & Health license - optional but a plus
Strong communication skills in English and Spanish (written, verbal, listening)
Excellent interpersonal and relationship-building skills
Detail-oriented, organized, and people-focused
Self-motivated and comfortable in a team environment
Proactive problem-solving skills
Ability to learn new computer systems efficiently
Able to multi-task in a fast-paced environment while maintaining accuracy
Eligible to work in the US and complete a background check
Bilingual; fluent in Spanish and English
Compensation and Benefits
Salary plus performance-based bonus
Paid time off (vacation and personal/sick days)
Signing bonus
Disability and life insurance
Retirement plan with company match
Valuable professional experience
Opportunity for growth and advancement within the agency
About Our Agency
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
Employees of State Farm agents are not employees of State Farm
Selected candidates must meet licensing requirements and complete training programs
#SMAC
PIc7b00c7868e4-37***********5
Customer Service Technician
Customer service advocate job in Bloomington, MN
Akkodis is seeking a Customer Service Technician for a Contract position with a client located in Bloomington, MN. Ideally looking for applicants to have a solid background in manufacturing and dispatching.
Pay Range: $22-25/hr. The rate may be negotiated based on experience, education, geographic locations and other factors.
Job Overview:
We are seeking experienced Customer Service Technician familiar with overseeing dispatching Tasks. This job is fit for you if you come in with experience into customer support and dispatching technicians.
If you are interested in this Customer Service Technician job in Bloomington, MN, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************
The Company will consider qualified applicants with arrest and conviction records.
Customer Service Representative
Customer service advocate job in Edina, MN
Title: Customer Service Representative
Schedule: Hours can be either Monday-Friday 8am-4:30pm OR
Monday-Thursday 7:45am-5pm and Friday 7:45am-12:30pm
Pay: $27/hr plus commission
We're looking for a proactive and empathetic individual to join our team during our busiest season. This role involves managing a high volume of customer interactions-primarily via email (80%) and phone (20%)-to support order inquiries, especially for school-related orders which are currently experiencing a 2-3 week delay. The ideal candidate will be a strong communicator who can listen, let customers vent, and respond with patience and professionalism.
Key Responsibilities:
Respond to 50-75 customer emails daily through Salesforce, along with incoming calls.
Provide updates on order timelines and manage expectations with empathy.
Assist with new parts orders, ranging from hardware to furniture and carpet kits.
Collaborate occasionally with logistics, production, and installers for warranty-related issues.
Handle paperwork efficiently in a document-heavy environment.
What We're Looking For:
Customer service experience
A go-getter who asks the right questions and takes initiative.
Strong customer service skills with the ability to think outside the box.
Someone who thrives in a fast-paced, high-volume setting.
A team player who's comfortable working independently and asking for help when needed.
Client Service Associate - Financial Services
Customer service advocate job in Minneapolis, MN
Larson Financial Group is seeking a Client Service Associate - Financial Services in the Minneapolis, MN area to manage the client service operations of an Advisor's practice. This position will allow you to have direct contact with the clients to achieve their financial goals by performing operational duties, servicing clients through diligent and detailed follow-up, and keeping organized accounts of client information.
This is a fast-paced and rapidly growing practice, and it is the Client Service Associate's duty to ensure that the Advisor is spending their time in meetings and prospecting. The position will be a good fit for a driven person who desires a guaranteed salary with large upside income potential based on the performance of the individual and the practice.
Requirements:
Responsibilities include, but are not limited to:
Serve as the primary contact for client service needs, ensuring clear, timely communication.
Process new business and manage paperwork for investments, insurance, and alternative assets.
Coordinate transfers, contributions, distributions, and premium payments across custodians and carriers.
Maintain and track tasks, follow-ups, and planning milestones using Salesforce.
Schedule and prepare for client meetings, including calendar management and pre-meeting materials.
Gather and organize financial and insurance data to support planning and underwriting.
Ensure accurate recordkeeping and support regulatory compliance in all workflows.
Provide high-level support to advisors by anticipating needs and keeping client processes on track.
Expectations:
Previous financial advisory services or similar experience required
Ability to work with the Advisor and other support team members to accomplish a common goal
Be able to conform to a changing environment and work at a quick pace, to achieve timely deadlines
The client must be able to rely on the CSA for every financial need, whether it is finding the right answer or having it ready for them
2+ years of experience with Salesforce
Proficiency with Microsoft Office including SharePoint, One Drive, Outlook, etc.
Must be a self-starter and goal-oriented requirements: Skills and Experience:
Four-year degree or equivalent work experience
Knowledge of insurance/financial services industry
Excellent verbal and written communication
Service oriented attitude
Ability to maintain confidentiality of information
Ability to coordinate multiple tasks and priorities in a fast-paced environment
High attention to detail
Exceptional organization and problem solving
Larson Financial Group, LLC offers a generous employee benefits & perks package:
Profit Sharing Bonus Program
401(k) Employer Match up to 4%
Medical Insurance (HDHP HSA plans are 100% ER PD - other plans available with shared cost)
Dental Insurance
Vision Insurance
ER PD Long Term Disability Insurance
ER PD Life Insurance
ER PD EAP
Voluntary Life & STD available
Supplemental Insurance available
Paid time Off (112 hours after 90 days)
Holiday Pay (12 Holidays)
Training & Education
ER Events, Awards, Activities
PI2c727bf53d7e-37***********4
Customer Experience Specialist
Customer service advocate job in Minneapolis, MN
Customer Experience Specialist (Nights & Weekends)
Remote after training | Monthly onsite visit required
Pay: $21.50
Temp to hire, full time 40 hours
Are you someone who thrives on solving problems, creating seamless experiences, and building meaningful customer relationships? We're looking for a Customer Experience Specialist to join our team and be the voice our customers trust-especially when it matters most.
This role is ideal for someone who enjoys working independently during off-peak hours while still being part of a collaborative, high-performing team. After training, the position is remote with the expectation of one onsite visit per month.
🌟 What You'll Be Doing
Customer Service Excellence
Build strong, trust-based relationships by understanding customer needs and delivering tailored solutions.
Communicate proactively with customers, carriers, suppliers, and internal teams to ensure smooth operations.
Handle challenging conversations with professionalism and empathy.
Provide timely updates and manage exceptions with a solution-oriented mindset.
Monitor service quality, identify issues, and implement improvements.
Analyze customer data and KPIs to drive performance and accuracy.
Support pricing strategies and identify opportunities to grow business through customer insights.
Process Optimization
Use tools and best practices to streamline workflows and reduce manual tasks.
Ensure consistency across the network by following and improving SOPs.
Leverage data to identify service gaps and implement enhancements.
Collaborate with internal teams to ensure processes are efficient and scalable.
Operational Execution
Track orders using technology and take corrective action when needed.
Execute customer-specific workflows and SOPs to deliver cost-effective solutions.
Resolve issues quickly and offer alternative options to maintain service excellence.
Partner with operations teams to standardize and improve task execution.
Take ownership of your responsibilities and deliver results that exceed expectations.
🎯 What We're Looking For
A proactive communicator with a customer-first mindset.
A problem-solver who thrives in a fast-paced, collaborative environment.
Someone who embraces technology and data to drive decisions.
A team player who takes initiative and follows through.
If you're ready to make a meaningful impact and grow your career in a dynamic, customer-focused environment-apply today!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
B2B Customer Service Representative ($50-60K)
Customer service advocate job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information.
**This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! **
Key Responsibilities:
Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling.
Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations.
Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge.
Training: Participate in ongoing training and briefings to stay updated on changes in products and services.
Information Maintenance: Keep updated on products, services, and promotions to meet business line goals.
Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary.
Requirements:
ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred.
Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously.
Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Customer Service Experience: Minimum of 2 years of phone customer service experience
Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment.
Communication Skills: Strong verbal, written, and interpersonal communication skills.
Problem-Solving: Excellent listening and problem-solving abilities.
Team Player: Ability to work effectively in a team environment.
Additional Info:
Annual Salary: $50-60K
Schedule: 8:00 am- 5:00 pm M-F
Location: 100% In-Office
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Client Associate (Seasonal)
Customer service advocate job in Minnetonka, MN
TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
JOB OVERVIEW
The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
Adhere to client service standards and company policies and procedures
Foster a friendly, open and inviting environment for all in-store guests
Foster a work environment focused on teamwork and productivity
Maintain store cleanliness and organization, including front of house and stock space
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
Proficient in Microsoft Applications
Proficient in point-of-sale (POS) systems
Strong written and verbal communication skills
Ability to make decisions independently, or escalate when applicable
Ability to work non-traditional hours; weekends, evenings and holidays
EDUCATION AND EXPERIENCE
Minimum 1-year experience in a client services related capacity
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
Work is performed in a retail environment / store
Walk, sit, stand, bend, reach and move continually during working hours
PAY Per Hour: $16.00
If your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
TravisMathew is an Equal Employment Opportunity
Engagement Terms Coordinator/Specialist
Customer service advocate job in Minneapolis, MN
Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's
Minneapolis
team in our fast-paced
Risk Management
Department
as
an
Engagement Terms Coordinator/Specialist.
How Will You Make a Difference?
Coordinate intake by entering the required information into the Firm's new business intake system and monitoring the intake process with the goal of minimizing workflow delays.
Support attorney and staff expectations by communicating project status and issues and escalating as appropriate.
Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews.
Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements.
Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders.
Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication.
Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives.
What Will You Bring to the Table?
Bachelor's degree in business administration or the equivalent experience.
At least 1 year related professional experience, preferably in the professional services industry.
Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred.
Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred.
Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts.
Ability to summarize and organize information clearly and concisely for internal use or communication.
Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases).
Working knowledge of Adobe and Word are required.
Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Ability to work independently with moderate supervision, while adhering to established timelines and procedures.
Demonstrated professionalism and effective communication, with a commitment to providing high-quality service.
Ability to be flexible and responsive to business needs, including adjusting work hours when necessary.
Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm's policies and procedures.
This is a hybrid position required to work in the Minneapolis on Wednesdays. The hours for this role are 11am-7:30pm.
Why Fish?
When you join our team, we offer:
Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
Award-winning retirement and profit sharing plans with employer contribution
A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives
A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement
The pay range for this position varies by geographic market. In Minneapolis, the estimated starting pay is $25.45 - $37.71 per hour (based on a 37.5-hour workweek), which is equivalent to $49,619 - $73,532 annually. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, overall qualifications, and location.
Our Commitment to Diversity
As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm.
#LI-Hybrid
#LI-DM1
Educational Support Professional - Itinerant Services
Customer service advocate job in Plymouth, MN
Intermediate District 287 is looking for an Educational Support Professional to support students in our Itinerant Services!
Intermediate District 287 serves students in grades K-12, as well as transition age students (18-22 years old), from our 12 member districts in the west metro area. Our district offers a wide range of services, primarily setting IV special education, and tailored programming that is designed to meet the diverse needs of students. To better understand our student population and work environment check out this video.
Position Details:
Work one-on-one or in small groups with students to support individual learning goals
Help maintain a safe and effective learning environment
Assist in behavior management and provide positive reinforcement
Ensure students' physical needs are met throughout the school day
Follow school calendar (no weekends, evenings, or holidays) - 35 hours/week; 7 hours/day
View the Job Classification
Pay & Benefits:
Competitive Pay: $21.41 - $29.02 (depending on experience and education)
Generous Benefits including:
Low cost medical and dental insurance
District funded HRA account
Life insurance and long-term disability
Optional health care flexible spending account (FSA)
Optional dependent care flexible spending account (FSA)
Extensive wellness services that includes 6 free confidential counseling sessions
Retirement benefits through PERA
Optional 403b with district match
Paid time off
Mental Health benefits
Ongoing professional development
More details can be found on our webpage: Contracts/Benefits - Intermediate District 287
Education & Experience Requirements:
Interested in candidates who are: diverse, bilingual, or have experience working with diverse populations.
High school diploma or a general education development (GED) certificate
Two (2) years of full-time employment or equivalent working with individuals in an environment that provides broad familiarity and understanding of the physical and emotional behaviors and challenges of children with exceptional needs
Substitution Allowed: College training may be substituted for the General Experience.
Interview Process:
Interviews will be conducted on a rolling basis until position is filled.
Website: ***********************************
Email: ******************
Easy ApplyCustomer Success Consultant
Customer service advocate job in Saint Paul, MN
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$73,805 - $98,406 in these states: CO
$77,322 - $103,089 in these states: CA, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
**What to Expect Next**
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Customer Service Agent
Customer service advocate job in Minneapolis, MN
Department
Bold MK
Employment Type
Full Time
Location
Minneapolis, MN
Workplace type
Onsite
Compensation
$17.45 - $23.75 / hour
Key Responsibilities Skills, Knowledge and Expertise Benefits About Iris Comm Lab We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Customer Support Representative - MN
Customer service advocate job in Lakeville, MN
We're hiring a Customer Support Representative in Lakeville, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company. Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
🤝 A helper - You're patient and understanding, committed to creating positive interactions.
📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.
Responsibilities:
Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
Update and maintain accurate support documentation and FAQs.
Collect and route customer feedback for internal improvement.
Demonstrate perseverance and empathy in resolving client concerns.
Learn continuously and share your knowledge with teammates.
What We're Looking For:
Excellent written and verbal communication skills.
Commitment to working hard to grow.
A customer-first mindset with a strong desire to assist others.
Previous customer service or soft sales experience is a plus.
Comfort with live chat, email communication, and CRM platforms.
Ability to learn quickly, stay organized, and handle multiple priorities.
A positive attitude and a growth mindset - we value coach ability over perfection!
🎯
Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
💵 Weekly pay plus performance-based bonuses
🩺 Health, life, and retirement benefits
🚀 Merit-based promotions and opportunities for advancement into leadership roles
🤝 A supportive, team-oriented culture that values your growth
Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Customer Support Representative jobs in Lakeville, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.
Auto-ApplyCustomer Service Coordinator
Customer service advocate job in Minneapolis, MN
BridgeTower Media is seeking a seeking a full-time Customer Service Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401.
Duties + Responsibilities:
* Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices.
* Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness.
* Work independently with minimal supervision.
* Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise.
Skills + Requirements:
* Proven track record of inbound and outbound customer-centric support
* 1-3 years in general office/data entry, customer service, call center, or account management.
* Strong relationship-building skills, especially via remote channels.
* Exceptional attention to detail with strong organizational and follow-up skills.
* Able to manage multiple priorities within a fast-paced, deadline-driven environment.
* Excellent written and verbal communication; articulate and professional with clients and internal teams.
* Independent self-starter who can also work collaboratively.
* Solid knowledge of MS Office and basic office equipment.
* Strong typing skills (80 WPM minimum).
* Reliable home internet connection with minimum 50mbps up/10mbps down.
What does BridgeTower Media offer?
* A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages
* Free 24-hour TeleMedicine and TeleCounseling Services
* Unlimited PTO
* Tuition Assistance Program
* Weekly Pay
* 401K with a company match
* Summer weekend jumpstart hours-off at 2PM on Fridays
* Growth opportunities to build your career.
Who is BridgeTower Media?
BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information.
BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.
Licensed Customer Service and Sales Agent
Customer service advocate job in Minneapolis, MN
Job Description
A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. State Farm experience is highly preferred.
We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Please only apply if you meet the following criteria:
Active Property and Casualty license
Ability to commute to our Coon Rapids location
State Farm experience
Responsibilities include, but are not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
You will receive:
50,000 - 90,000 Salary (based on experience and license; State Farm experience is highly preferred) plus bonus
Bonus based on production
Simple Retirement Plan
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service Banker
Customer service advocate job in Minneapolis, MN
Job Description
Village Bank, founded in 1993, is a trusted community banking partner with four locations located within the north metro Twin Cities market. Our passion for community banking stems from our desire to help people - both our valued employees and our growing communities in which we serve. We are dedicated to empowering individuals and businesses by fostering growth, enriching lives and strengthening the communities we serve.
About the Role
The position of Customer Service Banker is responsible for processing customer transactions, maintaining and balancing a cash drawer and providing professional and courteous service to all customers. This role will promote all Bank products and services, referring customers to Relationship Bankers and other departments for assistance.
Key Responsibilities:
Process customer transactions timely and accurately, ensuring adherence to policies and procedures. Transactions may include accepting deposits, cashing checks, processing withdrawals, accepting loan payments, redeeming savings bonds and selling negotiable items.
Responsible for balancing a teller drawer daily, maintaining a balancing record within Bank guidelines.
Provide prompt customer assistance in all areas, which could be in person, over the telephone or through email and may include account balancing, transfers of funds, wire transfers, retrieval of statements and documents, stop payment requests and online banking.
Refer customers to other departments within the Bank to ensure that we meet all of their banking needs with the goal of creating lasting relationships.
Process daily teller proof work through the branch capture system and submit to the Operations Department in a timely manner.
Assist in the balancing of the vault, ATM and coin machine as required.
Complete regular ATM duties, including timely and accurate processing of customer deposits, machine balancing, cash supply and any required maintenance.
Process mail and night drop deposits in accordance with Bank policies and procedures.
Assist in the regular monitoring of vault cash according to Bank policy and individual office needs, ordering and selling cash as necessary.
Assist customers with Safe Deposit Box entrance.
Open and close the Bank as assigned, completing all required duties involved.
Resolve customer inquiries and complaints as necessary, working with other departments within the Bank to obtain error resolution in a timely manner.
Provide coverage in other locations as necessary.
Qualifications
To be considered, you must have the following:
High school diploma required. Previous experience working in a community bank strongly desired
1+ years of customer service experience, cash handling experience preferred
Knowledge of related state and federal banking regulations and other Bank operational policies
Knowledge of Bank policies and procedures along with Bank products and services offered
Exceptional oral, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions, instruct others, interpret documents, understand procedures, write reports and correspondence and speak clearly to customers and employees
Commitment to providing superior customer service to internal and external customers, always demonstrating professionalism and confidentiality
Ability to develop and maintain positive working relationships to collaboratively achieve Bank goals
Primary office location will be Blaine but individual must be able to travel to other bank locations if needed
What we Offer
Competitive pay based on qualifications and previous work experience
Comprehensive benefit plans including medical, dental, vision, disability, HSA match, FSA, and more
401(k) plan with a company match of up to 4%
Generous PTO and paid holidays
Paid volunteer time. Volunteering in the community is woven into our culture so we support and encourage giving back
A true community-focused culture
Thank you for your interest in working for Village Bank! If you have the work experience and qualifications for the position and are interested in learning more about Village Bank and this opportunity, we're interested in meeting you!
Customer Service Nights and Weekends
Customer service advocate job in Stillwater, MN
Job DescriptionAbout the Role: Join our dynamic team at Planet Fitness - PF Baseline Fitness in Stillwater, MN as a Customer Service representative during nights and weekends! We are looking for enthusiastic individuals who are passionate about fitness and dedicated to providing exceptional service to our members.
Responsibilities:
Greet and assist members and guests with a friendly and welcoming attitude.
Handle membership inquiries and provide information about our services and facilities.
Process new member sign-ups and renewals efficiently and accurately.
Maintain cleanliness and organization of the front desk and lobby area.
Ensure a positive member experience by addressing concerns and resolving issues promptly.
Monitor gym equipment and report any maintenance needs to management.
Promote special offers and membership upgrades to current and prospective members.
Assist in scheduling classes and managing member registrations.
Requirements:
High school diploma or equivalent required; some college preferred.
Prior customer service experience, ideally in a fitness or retail environment.
Strong communication skills and a positive, upbeat demeanor.
Ability to work flexible hours, including nights and weekends.
Basic computer skills and familiarity with membership management software.
Passion for fitness and a desire to help others achieve their goals.
Ability to multitask and thrive in a fast-paced environment.
Team player with a commitment to maintaining a welcoming atmosphere.
About Us:
Planet Fitness - PF Baseline Fitness has been serving the Stillwater community with a commitment to providing a non-intimidating, welcoming gym environment for over 10 years. Our members love us for our affordable memberships and state-of-the-art facilities, while employees appreciate our supportive culture and opportunities for growth within the fitness industry.
School District Call Center Specialist
Customer service advocate job in Minneapolis, MN
Temp
Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community.
Key Responsibilities:
Answer, assess, and triage incoming calls in a prompt and professional manner
Maintain clear, continuous communication with drivers and staff
Accurately report safety concerns, incidents, and unusual activity
Support a positive and professional work environment while upholding confidentiality standards
Qualifications:
High School Diploma or GED required
Minimum of 2 years' experience in customer service or administrative support
Excellent communication, data entry, and problem-solving skills
Familiarity with safety procedures, proper recordkeeping, and communication protocols
Why Join Us?
You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.
Rental Car Customer Service Agent
Customer service advocate job in Saint Paul, MN
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally
Benefits:
Health insurance
Dental insurance
Flexible schedule
What we require:
Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customer service experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English
Extra points for this
6 months of customer service experience
Previous experience in baggage handling or customer-facing role
JOB CODE: MSP
Spec, File Resolution
Customer service advocate job in Saint Paul, MN
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your role at Baxter
The File Resolution Specialist is responsible for providing direct support to the Revenue Cycle Management Department, which includes Reimbursement Services, Medicare, Billing and Collections Teams. This position requires use of data analysis tools and reporting, along with comprehensive understanding of the revenue cycle, to analyze and resolve patient files that did not follow the standard reimbursement process. Additionally, this position will work with the management team to identify process and procedure gaps, to ensure maximum reimbursement potential.
What you'll be doing
Develop a plan and/or strategy to get patient accounts back into the reimbursement process flow, either through obtaining prior authorization, performing change of insurance, and/or obtaining payment on claims.
Complete complex research on patient accounts from intake, through billing and collections, to identify the gaps preventing reimbursement, and provide a summary for resolution.
Utilize various investigational tools such as Lexus Nexus, or Google to locate patient contact info, including use of classified and confidential database.
Identify trends and opportunities for improvement in various processes, to increase profitability and cash flow, along with recommended solutions to the RCM Management Team.
Identify files that need reactivation when escalated payer issues are resolved, and triage files to the appropriate departments, and provide direction regarding actions to take for reimbursement.
Maintain a standard review and audit process for all files entering a suspended/inactive status to ensure appropriate steps have been taken before exhausting reimbursement efforts.
Analyze and work various revenue reports, including, but not limited to “claim validation”, “return billing report”, to ensure all reimbursement procedures were followed, and claims can be released to payers or funneled back into the reimbursement process or accounts are closed out in the appropriate manner.
Contact patients/families/caregivers as needed to obtain current demographics, insurance, physician, and device usage, to ensure appropriate insurance reimbursement.
Obtain appropriate documentation such as medical records, Medicare Advanced Beneficiary Notice (ABN), Terms Conditions Responsibility Form (TCR), and Patient Waiver Form as needed for reimbursement.
Participate in various continuous improvement projects as assigned.
What You'll Bring
Associates degree or higher preferred
3+ years of industry experience, preferably in health insurance and/or durable medical equipment
Third party payer experience strongly preferred
Exceptional written, verbal, and interpersonal communications
Strong critical thinking and problem-solving skills
Detail orientated and ability to multi-task
Ability to work independently as well as in a team environment
Possess the ability to manage time and prioritize critical priorities
Proficiency in Microsoft Office Software
Experience with Total Information Management System (TIMS) a benefit
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000.00 to $82,500 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Auto-ApplyDispatcher / Call Center Specialist
Customer service advocate job in Rockford, MN
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatch/Call Center Specialist works a 10-hour rotating shift. Hours for this position are 4am-2pm. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.
Location
The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.
Responsibilities
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
Working Conditions
The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Pay
Starting pay is $20.00 plus shift differential for evening/overnight hours.
WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.