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  • Enterprise Customs Specialist

    Green Worldwide Shipping LLC 3.7company rating

    Customer service advocate job in Aurora, CO

    Enterprise Customs Specialist Reports To: Enterprise Customs Manager Division: Global Trade Solutions About Green "Global Reach with a personal touch", that's the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200+ strong team with 15 offices across the US and growing. At green we are a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, and committed to sustainable growth while inspiring others. Why this role is special.. The Enterprise Customs Specialist will handle Customs operations for our enterprise-level clients. This role is responsible for ensuring all relevant SOPs are followed, optimizing the efficiency of Customs clearance processes, finding efficiencies as well as solutions, and providing exceptional customer service to our clients. The necessary qualifications include confidence in handling Customs Brokerage in a fast-paced environment, following required procedures and processes based on the client's requirements, and working effectively within a team spread throughout the United States. How you will be successful.... Follow requirements in the client-specific SOPs provided. Maintain SOP based on management guidance and continuously analyze for improvement and clarity. Monitor individual work while providing support to ensure high performance amongst the entire team. Manage all clients and shipments you are accountable for. Research errors, KPI inaccuracies, and delays to identify root causes and, when needed, work with management to fix such errors proactively. Completion of shipment from start to finish and willingness to work within an automated and technology-forward environment. Serve as a point of contact for clients. Develop and maintain strong relationships with clients, understand their needs, and provide tailored solutions and support. Address and resolve client issues and concerns promptly and effectively. Participation in client or internal calls and meetings. Implement and actively onboard new clients. Engagement in professional development and learning. Key Competencies: Ensure compliance with all relevant regulations and laws, including tariffs, trade agreements, and import/export restrictions. Stay updated on changes in regulations. Prepare and submit accurate Customs entries and documentation. Ability to file multiple entry types and aptitude to learn for expertise gaps. Engage in innovative solutions to streamline operations. Proactively identify potential issues and opportunities and present solutions. Communicate effectively with internal and external stakeholders, including government agencies and Customs officials. Work Environment: Office setting. Responsibilities are subject to change and evolve over time. What you will bring..... Customs Brokerage experience (minimum 2 years). Proficiency in Microsoft Office (Outlook, Excel, Word, etc.) Excellent attention to detail. Strong written and oral communication skills - this role will be customer-facing. Works with minimal supervision. Preferred Qualifications: Certified Customs Specialist (NCBFAA) Designation. What we offer....... Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green. Competitive salary between $45,000- $70,000 annually, based on qualifications, experience and location. $1,800 contributed to employee HSA Account, if on HDHP. Employee Dental provided by Green. Option to purchase disability insurance. Paid life insurance and option to buy-up. 401(K) Parental Leave Program. Monthly recognition points to give/receive, which can be converted to gift cards. Tuition Reimbursement Program. Weekly fruit baskets in office locations A tree planted for every new employee to Trees.org Optional 26 days remote annually Wellbeing Program. Training and Development. This position will be open until 1/31/2025 or until filled. Please apply by clicking apply via linkedin, indeed or directly through our website by clicking apply at ************************************************************************ . All applications require a resume. Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at ************************** Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. CHQ-DOC-189.
    $45k-70k yearly 4d ago
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  • Customer Service Advisor

    Bet365

    Customer service advocate job in Denver, CO

    At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description Looking for a stable career in a rapidly growing industry? We are seeking dedicated customer service champions excited to be part of one of the world's leading online gambling companies as a member of our next training program scheduled to start on February 16th. This is not just a job; it is a career opportunity with an established industry leader where your contributions matter. Our leading 8-week training program provides you with the tools to succeed, and our promote-from-within culture fosters long-term growth and stability for our employees. This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries. Exceptional communication skills, both written and verbal. Active listener, with the ability to understand customer needs and provide tailored support. Customer-centric with a passion for delivering outstanding service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail to ensure accuracy. Ability to multitask efficiently in a fast-paced environment. Creative problem-solving capabilities to resolve challenges independently. Strong individual and team collaboration skills. Maintain compliance with individual licensing requirements according to regulations. Additional Information Ensuring every customer interaction is positive and memorable. Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed. Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication. Resolving customer requests and complaints promptly and courteously. Assisting in support of various internal efforts that improve how customers perceive our platform and services. Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information. Promoting and advocating for responsible gambling practices among customers. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $23.1 hourly 1d ago
  • Bilingual CSR (Only Mandarin or Cantonese)

    Media Riders Inc.

    Customer service advocate job in Denver, CO

    NEED TO SPEAK MANDARIN OR CANTONESE! THIS IS MANDATORY TO HOLD THIS ROLE! THIS IS MANDATORY TO HOLD THIS ROLE! The Customer Service Representative position interacts with customers to provide and process information in response to general inquiries, concerns, and requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service by corresponding with customers via any of DentaQuests customer contact channels. PRIMARY JOB RESPONSIBILITIES: Assist providers by resolving coordination of benefits inquiries by analyzing patient activity (including enrollment, third party liability, and claims attachments). Interpret and communicate accurate insurance coverage by having a comprehensive understanding of the process. Thoroughly and completely document all customer interactions. Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations. Provides direction on the usage and benefits of self-service tools. Assist members on gaining access to care by locating a network dentist or assignment to a primary care dentist. Appropriately routes inquiries to the necessary departments or individuals when resolution of the inquiry is beyond the span of control of this role. Responds to customer inquiries in a courteous and professional manner. Researches assistance requested and consistently provides accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions. Responds to and resolves internal and external complex customer inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions. Resolves claim payment inquiries by researching and analyzing patient activity and determines appropriate action to be taken. Ensures resubmissions, stop payments, and voids are handled appropriately. JOB REQUIREMENTS: High School Diploma or Equivalent. 2-years of experience in a high-volume customer service environment. 1-year experience in health insurance industry. Experience utilizing multiple software applications simultaneously. Ability to efficiently operate a computer and knowledge of Microsoft Office applications. Preferred: Medical/Dental terminology knowledge experience. Medicare/Medicaid knowledge. Claims/Billing and coding experience. Experience with Cisco phone system a plus.
    $29k-37k yearly est. 1d ago
  • Receptionist/Client Services Representative

    Samuel Engineering, Inc. 3.8company rating

    Customer service advocate job in Greenwood Village, CO

    We are looking for a personable, professional, and highly organized Receptionist and Client Services Representative to be the welcoming face of our office. This role is ideal for individuals who thrive in a dynamic, team-oriented environment and are passionate about delivering exceptional client experiences. Success in this role requires excellent communication skills, a personable and friendly demeanor, proficiency in basic scheduling and computer tasks, and the ability to remain composed in a fast-paced setting. A strong customer service mindset is essential to consistently exceed client expectations and contribute to a positive office environment. Samuel offers unparalleled benefits, including free medical insurance, free dental insurance, free life insurance and free long-term disability. We've frequently earned recognition as a top employer, including repeat awards of USA Today's Top Work Places. Our strong culture supports employees and their families and is the reason many stay for 20+ years. ESSENTIAL JOB FUNCTIONS Please note: The job descriptions may not be inclusive of all assigned duties, responsibilities, etc. of the job; duties and responsibilities include, but not limited to - Receptionist/Client Services Mobilize resources (e.g., administrative staff, IT Team, etc.) to execute an excellent client experience Greet and assist clients, visitors, and employees with professionalism and warmth Maintain a clean, organized, and welcoming reception area Coordinate client visits and check-ins to ensure a smooth experience Provide hospitality services such as refreshments, conference room setup, scheduling support and general assistance Maintain positive client relationships, representing Samuel with integrity and dedication Monitor and respond to client needs with a service-oriented mindset Gather feedback and contribute ideas to improve client experience and office operations Remain calm, flexible, and professional in a fast-paced environment Maintain and update Samuel resumes for staff as needed for project proposals and business development Coordinate distribution and management of business access cards and parking passes for employees and visitors Assist with monthly Samuel newsletters and organize employee celebrations, such as birthdays and work anniversaries Provide consistent front desk and phone coverage, directing calls and visitors with professionalism Distribute company-wide communications, including electronic publications updates and internal announcements Maintain and update emergency evacuation lists, including daily sign-in sheets Support planning and execution of Lunch & Learn sessions and other employee events Prepare new hire name plates and welcome materials in coordination with HR
    $32k-43k yearly est. 21h ago
  • Customer Service Representative

    Patient's Choice Medical

    Customer service advocate job in Denver, CO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-37k yearly est. 1d ago
  • Digital Retention Specialist - Spanish

    Talent Groups 4.2company rating

    Customer service advocate job in Broomfield, CO

    Job Title: Digital Retention Specialist Employment Type: 6+ Month W2 Contract to Hire Work Authorization: No C2C or Sponsorship Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish. This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally. Key Responsibilities • Engage directly with customers to understand concerns and prevent churn • Resolve customer issues and improve overall engagement and satisfaction • Support renewals through proactive outreach and negotiation • Track, analyze, and manage customer data using Salesforce and related systems • Partner with Sales, Marketing, and Customer Support to strengthen retention strategies • Create educational and support content to enhance the customer experience • Adapt quickly to evolving processes and business needs • Provide insights to leadership on retention trends, risks, and opportunities Required Qualifications • 5+ years of experience in customer retention, customer success, customer service, or sales • Fluent in Spanish is required speak read and write • Experience using Salesforce or other CRM platforms preferred • Strong communication, problem solving, and negotiation skills • Analytical mindset with strong time management abilities • Ability to work onsite in Westminster, CO • Associate's degree or equivalent professional experience Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
    $31k-37k yearly est. 2d ago
  • Meat Customer Service FT

    Tonys Meats

    Customer service advocate job in Castle Rock, CO

    Tony's Market Job Description Title Meat Customer Service Department(s) Meat Department Reports to Meat Department Manager Job summary Responsible for offering extraordinary customer service to all customers. Summary of essential job functions Immediately greet all customers and ensure extraordinary customer service. Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints. Solicit sale of new or additional services or products by educating customers and offering suggestions. Take customers' orders and write ordered items on tickets. Prepare food using recipes or following directions. Wrap items according to Tony's standards. Label items sold using scales or other pricing methods. Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability. Fulfill special orders and requests utilizing all tools provided. Replenish foods in demos and display cases. Abide by safety, health and security rules. Complete specials projects and other duties as assigned Regular and consistent attendance is essential for this position. Standard job functions Upholds the 7 guiding principles of the company Support goals and vision of General Manager Consistently presents a professional personal image and uphold the company's uniform policy Maintain safe, clean and well-organized working and shopping environment Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws. Ability to work a flexible schedule including evenings, holidays and weekends Knowledge, skills and abilities required Strong interpersonal and verbal communication skills Ability to multitask and use organizational skills
    $31k-64k yearly est. 16d ago
  • Customer Success Consultant

    Capital Rx 4.1company rating

    Customer service advocate job in Denver, CO

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Healthâ„¢, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Position Summary: Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will be accountable for managing and servicing new and existing clients. This person will be expected to maintain an in-depth understanding of the evolving capabilities of Judi, our claim processor and adjudication platform. Exceptional communication skills and attention to detail are critical for this role. Position Responsibilities: Build and maintain trusting relationships with clients through superior customer service. Provide oversight of the clients ongoing use of Judi. Accountable for accurate and timely transition of new clients into the Judi platform. Lead communications throughout the implementation process, including, but not limited to, detailed and strategic guidance for benefit builds, accumulations feeds, network build, and complex claim situations/requests. Proactively identify execution risks and mitigation strategies. Provide ongoing client support to troubleshooting inquiries. Understand and manage requests for new features in alignment with the product roadmap. Partner with product managers and directors operating in an agile framework to conceptualize and break down functional and non-functional requirements needed to be the market leading offering within Judi. Identify and drive efficiencies to increase rate of adoption in market. Provide virtual and in person product demonstrations to prospective clients with the ability to sell product differentiators and resonate with current operational challenges. Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends. Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance. Minimum Qualifications: Bachelor's degree strongly preferred Pharmacy Technician license preferred 3+ years working directly with complex clients 3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan 2+ years working in a retail pharmacy or pharmacy operations 1+ years in a customer success/business analyst/product manager role Discount Card claim processing experience preferred Experience reviewing pharmacy claims preferred Skilled in project management, prioritization, and organizational skills Ability to shift between competing priorities and meet organizational goals Proficient in Microsoft Office Suite and able to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift Excellent verbal, written, interpersonal and presentation skills Able to work effectively with virtual teams Salary Range$80,000-$110,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $80k-110k yearly Auto-Apply 4d ago
  • Alumni Engagement Specialist

    University of Colorado 4.2company rating

    Customer service advocate job in Colorado Springs, CO

    Alumni Engagement Specialist - 38327 University Staff Description Alumni Engagement SpecialistUniversity Advancement, Communications, and EngagementElevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!Who We AreThe University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. Salary Range: $56,449 - $60,000 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. Work Location: On Site with Hybrid OptionsBenefits at a GlanceAt UCCS, our employees are our most valued asset. We're proud to offer:Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. Want to know your total compensation? Use our calculator to get the complete picture!SummaryUniversity Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission. The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university. This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact. · UCCS Advancement· Career Center· System Advancement· College and unit leaders The role will be located as follows:· 8 hours a week - UCCS Downtown· 8 hours a week - UCCS Career Center (UCCS Main Campus)· 8 hours a week - Main Hall (UCCS Main Campus)· Up to 16 hours remote/hybrid, but with the flexibility for programmatic components Essential FunctionsThe duties and responsibilities of the position include, but are not limited to:Alumni Engagement & Programming (50%) Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals. Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences. Collaborate with university departments to promote alumni involvement in career development efforts within the colleges. Resource Development (20%) In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages Coordinate with the T. Rowe Price Career and Innovation Center to align alumni needs with institutional career services Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests Data (15%) Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends. Support Council for Advancement and Support of Education (CASE) reporting initiatives. Track participation and feedback from events, workshops, and learning programs Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems. Relationship Management (15%) Cultivate and sustain relationships with alumni to encourage ongoing involvement and support. Serve as a liaison between the UCCS T. Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries. Partner with other campus units to align alumni career engagement efforts and share insights. Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned. Tentative Search TimelinePriority will be given to applications submitted by: December 5, 2025Potential interview dates: December 12-17,2025; January 5-19, 2026Potential start date: February 1, 2026CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices. Qualifications A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education. Experience with constituent engagement and/or similar transferable skills is preferred. Experience in alumni relations and engagement is highly desirable. Experience in writing and communication strategy is preferred. Experience in event planning is ideal. Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred. Application Materials Required: Cover Letter, Resume/CV Job Category: External Relations Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40250 - VCUA-University Development Schedule: Full-time Posting Date: Nov 20, 2025 Unposting Date: Ongoing Posting Contact Name: Christine Iacobbo Posting Contact Email: ciacobbo@uccs. edu Position Number: 00002987
    $56.4k-60k yearly Auto-Apply 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Bill Knight-State Farm Agent

    Customer service advocate job in Denver, CO

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Customer Retention Specialist In-Office Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office Deliver Exceptional Service. Build Relationships. Grow with Purpose. The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate. This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential. This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained. What Youll Do Serve as a primary in-office point of contact for existing clients Provide prompt, professional support for policy questions and service needs Assist with policy changes, renewals, billing inquiries, and endorsements Support clients through the claims process and follow up as needed Maintain accurate and detailed records of customer interactions Conduct policy reviews and identify in-book sales opportunities aligned with client needs Recommend additional coverage when it adds value for the customer Collaborate closely with team members to deliver a consistent, high-quality client experience What Were Looking For Strong customer service and relationship-building skills Ability to naturally pivot from service to sales using a consultative approach Willingness to obtain Property & Casualty and Life & Health licenses (full training, guidance, and support provided) Excellent verbal and written communication skills Detail-oriented, organized, and dependable Professional, client-focused mindset What We Offer Competitive base salary plus commission and performance bonuses Full licensing support and guidance from day one Structured in-office training after Property & Casualty license is obtained Stable, service-focused role with long-term growth opportunities Supportive agency culture built on teamwork, accountability, and quality service A meaningful career helping individuals and families protect what matters most Ready to Start a Career with a Strong Local Agency? If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you. Apply today to join the Bill Knight State Farm Agency.
    $26k-32k yearly est. 13d ago
  • International Customer Service Advisor

    Research & Diagnostic Systems

    Customer service advocate job in Denver, CO

    By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 SUMMARY The primary responsibilities of this position are to manage and coordinate all aspects of international customer orders and logistics. This includes processing customer orders received via phone, email, and online using Microsoft Dynamics AX; communicating and coordinating with customers, logistics, shipping, and finance teams; and ensuring all international orders are processed and shipped quickly, accurately, and in full compliance with export regulations. This position also collaborates closely with the global operations team to support backlog management, reporting, and shipment visibility between the U.S. and EMEA distribution centers. The International Customer Service & Logistics Representative serves as a key liaison between internal departments and international customers to ensure exceptional experience from order entry through delivery. KEY RESPONSIBILITIES Serve as the primary point-of-contact for international customers post-sale for non-technical order-related inquiries. Process and manage international customer orders using Microsoft Dynamics AX, ensuring accuracy in pricing, shipping, and documentation details. Coordinate all export logistics, including booking shipments, preparing documents, and working with freight forwarders, carriers, and internal shipping teams to ensure timely and compliant dispatch. Prepare and verify international shipping documentation such as commercial invoices, packing lists, and certificates of origin in compliance with country-specific and U.S. export regulations. Partner with the Export Compliance team to ensure all transactions meet trade compliance and restricted-party screening requirements. Collaborate with the global operations team to assist in backlog management by compiling reports and maintaining visibility through Smartsheet for the EMEA team. Track and report shipment values dispatched from U.S. sites to the EMEA distribution center, providing regular updates to internal stakeholders. Monitor and track shipments in real time, ensuring visibility throughout the logistics process. Provide proactive updates to internal teams and customers regarding shipment status and resolve any issues or delays promptly. Create and document service complaints, RMAs, and cases in Microsoft Dynamics AX and follow through to resolution. Collaborate with internal teams including production, warehouse, finance, and sales to ensure smooth end-to-end order fulfillment. Identify and recommend process improvements to enhance efficiency, visibility, and customer satisfaction within the international order and logistics workflow. Follow company policies and practices as outlined in the Employee Handbook. Perform additional duties as assigned. JOB SPECIFICATIONS Education and Experience: Ideal candidates will have an associate or bachelor's degree in business, International Business, Supply Chain, or a related field, or equivalent work experience. A minimum of a high school diploma is required with at least 2 years of experience in customer service, logistics, export coordination, or international operations in a fast-paced environment. Experience with international shipments, Incoterms, export documentation, Smartsheet, and Microsoft Dynamics AX are strongly desired. Excellent communication skills, attention to detail, and the ability to manage multiple priorities are essential. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of international order processing, export logistics, and documentation requirements. Familiarity with customs regulations, Incoterms, and trade compliance practices. Strong analytical and reporting skills with experience using Smartsheet or similar tools. Ability to communicate professionally and effectively with international customers and cross-functional global teams. Excellent organizational and problem-solving skills, with the ability to manage complex, high-volume workflows. High attention to detail and accuracy in data entry, reporting, and document preparation. Proficiency in Microsoft Outlook, Word, and Excel. Experience with Microsoft Dynamics AX or other ERP/order-entry systems. Ability to work independently and collaboratively across departments. Flexibility to adjust work hours occasionally to accommodate international time zones. Ability to build and maintain strong relationships with customers and logistics partners. Commitment to compliance, accuracy, and providing exceptional customer experience. Experience using Smartsheet for cross-functional collaboration, including coordinating order and shipment visibility between U.S. and EMEA teams, managing shared project sheets, and compiling backlog and logistics reports for internal stakeholders. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
    $18.4-25.3 hourly Auto-Apply 5d ago
  • Meat Customer Service

    Tony S Market 4.3company rating

    Customer service advocate job in Centennial, CO

    Tony's Market is a family-owned and operated specialty food store with locations throughout Denver. We have made our name in Denver primarily by cutting and selling the best meat in town. Be a part of the team that sets the standard. This is a Full Time position with significant room for growth. Meat Customer Service Job Functions: Greet every customer you come into contact with Fill customer orders, being attentive to custom requests and individual needs Learn the product and everything you can about Meat Share that knowledge with customers Keep the meat case full and fresh Maintain a clean and safe work area Follow the direction of the Department and Store Managers Meat Customer Service Qualifications: At least 18 years old Can stand for 8-10 hours Can lift up to 40 lbs. Career-minded Some customer service and food service experience preferred Join our team! Apply at ********************
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service (Broomfield CO)

    Alltex Staffing & Personnel

    Customer service advocate job in Broomfield, CO

    Job Title: Customer Service Representative Location: Rate: $17.00 per hour Job Type: Full-time Shift: Morning shift Alltex is seeking a dedicated and enthusiastic Customer Service Representative to join our team in Broomfield, MO. This role plays a vital part in delivering exceptional support to our customers across multiple communication channels. If you're a strong communicator with a customer-first mindset, we'd love to hear from you! Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat Provide accurate information about products and services Troubleshoot customer issues and escalate when necessary Maintain professional phone etiquette at all times Conduct outbound calls for follow-ups and feedback Handle cash transactions with accuracy and integrity Document customer interactions and maintain detailed records Collaborate with team members to enhance service quality Qualifications & Experience Prior experience in a call center or office setting preferred Proficient in Microsoft Office and customer support software Strong verbal and written communication skills Efficient typing skills while multitasking on calls Experience in cash handling is a plus Positive attitude and commitment to excellent customer service Join Alltex and help us create memorable experiences for every customer. Apply today and become part of a team that values professionalism, collaboration, and service excellence. Package Details
    $17 hourly 60d+ ago
  • Digital Customer Retention Specialist w/spanish

    Agile 4.2company rating

    Customer service advocate job in Westminster, CO

    Title: Digital Retention Specialist Duration: 6+ months (Contract to Hire) US Citizen/Green Card required The Digital Retention Specialist is responsible for ensuring high levels of customer retention and satisfaction. This role involves proactively engaging with customers to understand and address their needs, identifying blockers to renewal, and implementing strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts. Key Responsibilities: Customer Engagement: Make outbound messages or calls to understand and address reasons for potential discontinuation of services. Issue Resolution: Take ownership of customer issues, ensuring minimal escalation and high satisfaction. Independent Decision-Making: Resolve customer needs independently and effectively. Customer Service Excellence: Communicate with customers, internal teams, and senior management to deliver exceptional service. Negotiation: Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points. Documentation: Maintain detailed records of customer interactions and activities in Salesforce. Data Analysis: Analyze data to identify trends and opportunities for improving retention and reducing churn. Collaboration: Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience. Content Development: Identify, create, and deliver content to support customer adoption and engagement needs. System Proficiency: Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness. Required Skills and Experience: Customer Focus: Strong customer-centric and growth mindset. Retention Expertise: Experience in customer service and retention. Listening Skills: Excellent active listening and empathy to understand customer perspectives. Problem-solving: Strong analytical skills and a solution-oriented approach. Negotiation: Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships. Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment. Communication: Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely. Interpersonal Skills: Strong ability to collaborate with stakeholders and customers at various skill levels. Trustworthiness and Professionalism: Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor. Education and Experience: Educational Background: Associate's degree or equivalent. Professional Experience: 5+ years of practical experience in customer service and retention. Salesforce: Proficiency in using Salesforce for documenting and managing customer interactions. Additional Requirements: Language: Fluency in Spanish required. Portuguese preferred/good to have.
    $27k-34k yearly est. 19d ago
  • Parts Expert - Call Center

    All Open Positions

    Customer service advocate job in Brighton, CO

    Job DescriptionDescription: Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach. Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor. Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest. WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program ESSENTIAL DUTIES & RESPONSIBILITIES: Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication. Listen, exhibit energy and project a genuine willingness to assist. Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction. Drive sales growth by cross-selling, add on sales and exceptional customer service. Provide prompt, courteous and accurate service to customers. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Being processed focused on recording departmental data; i.e. lost sales. Answer telephones professionally and pleasantly. Follow-up on customer orders and resolve problems with the customer's satisfaction. Communicate often and timely with customers and associates. Resolve problems, handle conflict and make effective decisions. Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc. Maintain familiarity with all inventory products and merchandising programs and ordering systems. Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed. Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner. Utilize company information systems to process orders timely and accurately. Understand dealership credit policies. Set an example of professionalism and positive attitude including a neat, orderly, safe work environment. Other duties as assigned by the manager. Requirements: WORK ENVIRONMENT & PHYSICAL ABILITIES: Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination. The position may require standing, balancing, bending or stooping for prolonged periods of time. The position requires vision and hearing within normal range. Requires the ability to work under stressful conditions or irregular hours. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Ability to communicate by providing verbal feedback in a professional manner. Ability to receive and analyze data and input into the computer. Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High school diploma or equivalent. Valid Driver's License and MVR in good standing. Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user. Knowledge of computers is a must. Knowledge of diesel engines, gas engines, drive train, and suspensions. Excellent verbal and communication skills. Provide outstanding customer service. Detail oriented. Ability to understand vague and implicit instructions and react favorably in all work situations. They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations. Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. They must be able to understand people and be able to communicate effectively with them. Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening. JOB DETAILS: Type: Hourly Compensation Range: $26.00 - $34.00 Bonus Eligibility: Yes Reports To: Parts Call Center Supervisor Closing Date: Open until filled
    $26-34 hourly 26d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service advocate job in Westminster, CO

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $14.42 - $16 per hour Salary Range: 14.42 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.
    $14.4-16 hourly Auto-Apply 60d+ ago
  • Accountant - Shared Services

    Frontier Careers

    Customer service advocate job in Denver, CO

    Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too: Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Enjoy a ‘Dress for your Day' business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1 st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC). * Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed. What Will You Be Doing? Work with multiple departments and third-party organizations to manage Accounts Receivable and record Cash in an accurate and timely manner Essential Functions Prepare and issue invoices to clients on behalf of departments across the organization Manage outstanding accounts and pursue overdue invoices Prepare journal entries for month-end closing Compare internal cash records to bank statements to find any mismatches between recorded transactions and actual transactions. Work with other departments to investigate and determine coding for unknown items in the bank statement Ensure that all cash transactions are properly recorded and reflected in the financial statements Prepare journal entries to record cash transactions and account receivable activity throughout the month Prepare and analyze monthly general ledger account reconciliations with a focus on Account Receivables and Cash general ledger accounts Other Functions Assist with internal and external audits Participate in cross-functional teams Complete special/ad hoc projects as assigned by management Timely closing of flights throughout the month utilizing NewSkies software and collaboration with other departments Qualifications Bachelor's Degree in Accounting Minimum of two years' experience working in a business environment Minimum 1 year accounting experience preferred Proficient with Microsoft Outlook, Word and Excel Knowledge, Skills and Abilities Keying skills of 45 wpm alphanumeric or 100kpm numeric (10-key) and demonstrated skills in Excel Excellent organizational skills and attention to detail Excellent verbal and written communication skills in English with emphasis on customer services Ability to analyze and resolve problems using sound judgement Ability to work under time constraints and consistently meet all deadlines Flexible, adaptable and team oriented Must maintain strict confidentiality of all customer information Available to work occasional extra hours throughout the year based on departmental needs Equipment Operated Standard office equipment, including PC, copier, fax machine, printer Work Environment Typical office environment, adequately heated and cooled Physical Effort Generally, not required. Supervision Received Close Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is checked frequently. Positions Supervised None Salary Range: $46,715 - $62,006. Please note: this posting has a closing date of on or before midnight 6/30/26 MT. Workplace Policies Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
    $46.7k-62k yearly 3d ago
  • Call Center Talent Pool Req (Colorado)

    Freedomcare

    Customer service advocate job in Denver, CO

    Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD
    $20-24 hourly Auto-Apply 7d ago
  • Business Services Principal Professional

    University of Colorado 4.2company rating

    Customer service advocate job in Aurora, CO

    Business Services Principal Professional - 38655 University Staff Description University of Colorado Anschutz Medical Campus Department: Ludeman Family Center for Women's Health ResearchJob Title: Business Services Principal ProfessionalPosition #:00844199 - Requisition #: 38655 Job Summary:The Business Services Principal Professional will collaborate with Ludeman Center leaders and team members to develop and implement plans for the operational systems, processes and personnel designed to accommodate the rapid growth objectives of the Ludeman Center while adhering to University policy. This position will be responsible for budget preparation for internal systems as well as presentations to the external Advisory Board, financial and strategic planning and analysis and provide programmatic, fundraising and other support as part of the team. This position will administer fiscal operations, personnel systems and programs that support the mission of The Ludeman Family Center for Women's Health Research. This position is the Center's lead resource for financial, personnel and IT matters. Furthermore, the position will provide financial and business support for the Director and Deputy Director of the Ludeman Center. The Director and Deputy Director look to the Principal Professional as the subject matter expert on University fiscal and human resource policies and processes to ensure compliance of the Center's activities. Operational, Financial and Administrative duties 60%:Manage the operational, personnel and financial processes for the Ludeman Center as the Business Services Lead. Ensure the Ludeman Center financial activity adheres to University and Foundation policies. Regularly analyze, monitor and reconcile financial statements and information for the Ludeman Center and present to the Director and Deputy Director with suggestions on possible next steps. Regularly monitor revenue and expenditure activity for each source of funds. Generate journal entries, payroll expense transfers, funding distributions within accepted university policy. Direct Ludeman Center expenditures by the staff. Oversee and administer personnel and vendor management systems to ensure requirements are met for Department, University, State, and Federal guidelines/regulations. Prepare reports, analyses and financial modeling to support the development of a diversified and sustainable financial model for a rapidly growing center. Prepare and oversee the budget development and financial tracking of all Ludeman Center programs including, but not limited to, Junior Faculty Research Development Awards, National Conference, Annual Community Event, Symposium, Research Day, Communications and Outreach, including forecasting expenses and revenues. Administer and coordinate scope-of-work, contract execution and monitoring. Provide analysis of Ludeman Center funding model(s) and sources and uses. Provide timely financial updates to the Ludeman Center Director and Deputy Director. Coordinate with School of Medicine on physical space inventory. Oversee Center computer inventory and updates to software and hardware. Act as Approving Official for purchasing and travel card holders. Oversee MOU process including new and existing agreements Fundraising duties 20%:Regularly monitor asset balances and revenue and expenditure activity for each source of funds to ensure activity is carried out according to donor wishes. Some agreement details are highly confidential and discretion is needed to ensure privacy. Prepare program revenue reports, track program sponsors and prepare sponsor invoices. Facilitate the Ludeman Center Advisory Board Finance Committee including coordinating with Committee Chair for agenda setting and material presentation. Prepare and present quarterly financial reports for the external Advisory Board and ensure timely updates are provided to the Finance Committee and Advisory Board. Board presentations require knowledge of variances between budgets and actual spending. Programmatic duties 20%: Provide program analysis and reporting for donor directed programmatic spending plans including large multi-year programs with coordination with CU Advancement. Provide support for community education, research and outreach programs as well as special events as needed by other Center leads. Includes advising on the appropriate purchasing instruments to be used for paying speakers, vendors and contractors. Provide program support for research, mentoring and training programs including coordination with SOM, campus departments and the Office of Grants and Contracts concerning funding for new awards based upon the types of funding available and the terms of the award. Provide strategic planning analysis and manage programs as assigned. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Work Location:Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings. Why Join Us:The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here. The Ludeman Center at the University of Colorado Anschutz Medical Campus invests in and conducts groundbreaking research in women's health and sex differences with a current focus on cardiovascular diseases, diabetes and the intersection of physical and mental health. Given that research on women's health was largely not included in studies until the 1990s and has historically been underfunded, the Ludeman Family Center for Women's Health Research is dedicated to funding the next generation of scientists focused on women's health and sex differences research. In addition, we are committed to mentoring and training young scientists while educating the community and health care providers about findings in the field. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, VisionRetirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage. Qualifications:Minimum Qualifications:A Bachelor's degree from an accredited institution3-5 years of professional experience involving financial and human resources responsibilities. A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications:Master's Degree in business administration, business, or a directly related field from an accredited institution. Two years of experience working with donors, and/or volunteer boards including correspondence, development of proposals, event planning, and management of expectations. Two years of relevant related program and grant management (research, foundation, private, event, etc. ) experience Two years of experience utilizing and managing databases using electronic software. Two years of experience with University systems and procedures. Knowledge, Skills and Abilities:Knowledge of, and ability to apply, accepted theories, practices and principles of general management and administration. Ability to evaluate, analyze, and interpret data, recommend solutions, and implement the preferred course of action. Strong analytical and financial skills, including budgeting, forecasting, and financial analysis. Excellent interpersonal and organizational skills, and ability to problem solve and multi-task. Effective project management skills and ability to maintain a cooperative, supportive, and productive relationship with other members of Ludeman Center staff, clients, partners, and university staff. Excellent communication skills, both oral and written. Actively seeks and is receptive to feedback; willing to learn and willing to undertake personal growth and change; embraces continuous improvement. Demonstrated professionalism, a strong work ethic, a commitment to high standards, integrity, stability, a discriminating judgment and accountability. Ability to meet multiple concurrent deadlines with continuous changing of priorities. Due to the confidential nature of the duties, discretion is required. Strong computer and technology skills; proficient in all Microsoft Office applications. How to Apply:For full consideration, please submit the following document(s):A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / ResumeThree to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Alison Meyerkord, alison. meyerkord@cuanschutz. edu. Screening of Applications Begins:Immediately and continues until position is filled. For best consideration, apply by February 5, 2026. Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $67,611-$86,001. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. ADA Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr. adacoordinator@cuanschutz. edu . Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program. Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Business Services Primary Location: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21340 - SOM-WH WOMEN'S HEALTH RESEARCH Schedule: Full-time Posting Date: Jan 9, 2026 Unposting Date: Ongoing Posting Contact Name: Alison Meyerkord Posting Contact Email: alison. meyerkord@cuanschutz. edu. Position Number: 00844199
    $23k-34k yearly est. Auto-Apply 17d ago
  • Deli Customer Service

    Tony S Market 4.3company rating

    Customer service advocate job in Centennial, CO

    Tony's Market is a family-run, local, specialty grocery store. Our Deli is filled with fresh-prepared sides, entrees, and salads. We also offer a full and unique selection of charcuterie and cheeses. Deli Clerk and Customer Service Job Functions: Greet every customer Fill customer orders Assure quality, speed, and accuracy with every order, Maintain a clean and safe work environment Assist other areas of the store when needed Follow the direction of the Department and Store Managers Deli Clerk and Customer Service Qualifications: Customer service experience is preferred but not required Can stand for 8-10 hours Can lift up to 40 lbs. Friendly and passionate about food
    $27k-33k yearly est. Auto-Apply 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Castle Rock, CO?

The average customer service advocate in Castle Rock, CO earns between $28,000 and $39,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Castle Rock, CO

$33,000
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