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Route Service Representative (4-Day Workweek)
Cintas 4.4
Customer service advocate job in Sacramento, CA
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Sales Representatives enjoy:
+ Comprehensive 10-week training program
+ Solid base salary and commission potential after being assigned a route
+ Majority work a 4-Day workweek
+ Majority work no nights or weekends
+ Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
+ You are the face of Cintas to our customers and must work to build rapport with key decision makers
+ Ensure quality standards, and proactively solve customer concerns.
+ Grow our existing customer base by upselling and cross-selling additional products and services
+ Negotiating service agreement renewals and control inventory while working professionally and safely
+ Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
All successful candidates will also possess:
+ The ability to meet the physical requirements of the position
+ A High School diploma, GED or Military Service
+ The ability to demonstrate a strong customerservice orientation
+ Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
+ A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDT1
$45k-90k yearly 4d ago
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Customer Service Representative
Circle K Stores, Inc. 4.3
Customer service advocate job in American Canyon, CA
Shift Availability
Days - Evenings - Overnight
Job Type
Part time
CustomerService Representative
We want you to join our team as a CustomerService Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a CustomerService Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customerservice experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.90 to $16.90
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.9-16.9 hourly 6d ago
Customer Service Representative
Check Into Cash, Inc. 4.1
Customer service advocate job in Stockton, CA
Check Into Cash is currently seeking a motivated CustomerService Representative to join our team. We are seeking a customer-focused individual that will succeed in a fast paced work environment. You will be responsible for developing and maintaining Customer, CustomerService, Representative, Retail, Marketing, Financial, Sales
$32k-38k yearly est. 2d ago
Associate Client Service Representative
Corporation Service Co (AKA: CSC
Customer service advocate job in Sacramento, CA
Sacramento, CA (Onsite)
Monday - Friday, 9:00am-6:00pm
Are you passionate about delivering exceptional service? Us too.
We're hiring a Client Service Representative for our Corporate Filing team. You'll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our Client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you'll be doing:
Build relationships with our clients to better understand their unique needs and concerns
Research, analyze, review, and process legal documents
Fulfill requests and answer questions for internal and external customers via phone or electronically
Provide excellent customerservice to both internal and external clients
Manage customer portfolios and organize workflow to meet customers' time frames and demands
Data entry of client information, electronic filing, and retrieval of documents
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
At least 5 years of experience working in a business to business customerservice or administrative capacity
Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong research skills
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Excellent verbal and written communication skills
Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $34,776 to $53,480.
#CSC
#CSCCareers
$34.8k-53.5k yearly 6d ago
Customer Service Representative
Chevron Stations, Inc.
Customer service advocate job in Lincoln, CA
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality CustomerService Representative, CustomerService, Representative
$32k-41k yearly est. 6d ago
Customer Service Representative
Apoyo Financiero Inc.
Customer service advocate job in Stockton, CA
Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy.
Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members.
Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices.
We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices.
In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace.
Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are.
THE OPPORTUNITY We are seeking success driven customerservice team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.
This is not a remote offer position.
Your role:
Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.
Customize financial solutions that meet clients needs and financial goals.
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses.
GENERAL REQUIREMENTS (Our ideal candidate)
Experience in sales and collections preferred. Minimum 1 year of customerservice experience, (Retail, Sales, Financial Services).
Service-oriented and able to resolve customer grievances.
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish).
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum).
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business.
High School diploma or College preferred.
BENEFITS
The base hourly rate for this position is $19.00 - $20.00.
The hourly range is specific to the location of this job posting, and according to education level and experience level.
Medical benefits.
401(K) Retirement plan.
Generous PTO
paid holidays
paid sick days
paid bereavement days for direct family members
paid vacation days
An inspiring career path that will benefit you, your family and your community.
Growth and training career opportunities into leadership roles.
$350 Employee Referral Bonus
POSITION
Non Exempt Positions.
Two days off per week including Sundays.
This is not a remote position offer
We are an Equal Opportunity Employer
Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.
We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
$19-20 hourly 6d ago
Customer Service Represenative
Caliber Collision Repair Services 3.7
Customer service advocate job in Stockton, CA
Caliber Collision has an immediate job opening for a CustomerService Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customerservice to internal and external customers, monito CustomerService, Service, Business Operations, Retail, Customer
$33k-42k yearly est. 5d ago
Customer Service Representative
Chevron Corporation 4.8
Customer service advocate job in Lincoln, CA
**Excited to grow your career?**
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
_People First, Excellence Always_
**Job Expectations:**
+ Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
+ Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
+ Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
+ Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
+ Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
+ Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
+ Work professionally with vendors and contractors.
+ Regular and punctual attendance is expected.
+ Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
**Essential Functions:**
+ Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
+ Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
+ Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
+ Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
+ Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
+ Actively promote store specials and other marketing programs.
+ Cross-check price of delivered goods for accuracy.
+ Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
+ Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
+ May perform other duties as assigned by management.
**Requirement/Qualifications:**
+ Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
+ Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
+ Strong attention to detail.
+ Ability to handle challenging situations professionally and exercise exceptional judgement.
+ Ability to work both independently and in team settings.
+ Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
+ Cooking/Restaurant experience preferred
**Supervisor Responsibilities:**
+ This position has no supervisory responsibilities
**Travel:**
+ Rare, limited to required training and coverage for nearby stations.
**Physical Demands Include but are not limited to:**
+ Ability to stand and walk for long periods of time on hard and uneven surfaces.
+ Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
+ Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
+ Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
+ Periodic exposure to all outdoor conditions during daylight hours.
+ Moderate exposure to walk-in coolers and freezers at 34 F or lower.
+ Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Compensation Range:
$19.00 - $20.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.
CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
$19-20 hourly 6d ago
Customer Service Representative
Arthur J. Gallagher & Company 3.9
Customer service advocate job in Walnut Creek, CA
Receives and responds to customerservice inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Provides accurate, valid and complete information by CustomerService Representative, CustomerService, Representative, Benefits, Workers Compensation, Retail
$33k-42k yearly est. 2d ago
Advisor Development Program Client Associate
Bank of America 4.7
Customer service advocate job in Sacramento, CA
Sacramento, California
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge (*******************************************************************************************************************
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**Advisor Development Program Client Associate**
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
**Job Description:**
The Wealth Management Client Associate - Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a full-scale Financial Advisor at Merrill. This progression role is responsible for providing client service support to Financial Advisors (FAs).
As a WMCA - ADP your journey begins by obtaining your Securities Industry licenses, where you will receive dedicated study time for your Securities Industry Essentials [SIE], Series 7, and Series 66 Exams. Your SIE, Series 7 & 66 must be obtained within 120 days; (63 & 65 accepted, in lieu of 66, if previously held). Once you obtain your licenses, you will be taught the foundational skills needed to be a WMCA - ADP.
This job is responsible for providing client service support to multiple FAs. Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients and acting as a resource for FAs on the team.
Once you have reached your key milestones, including proficiency in your current role and the completion of experiential activities showcasing your ability to become an advisor, you will then progress into the next stage of the Advisor Development Program, beginning building a book of business as a Financial Advisor trainee. You will complete dedicated training preparing you for this role and once complete you will continue to work in a Merrill office where you will be acquiring, building, and managing client relationships while considering a client's complex financial picture and guiding them with advice and solutions.
Once you complete your performance requirements as a Financial Advisor trainee you will reach the ultimate destination of becoming a Merrill Financial Advisor. You will be supported along the way with dedicated programs, tools, and resources throughout your career journey.
**The Advisor Development Program consists of progressive roles to ultimately become a Merrill Financial Advisor. Our progressive roles in the Advisor Development Program engage in:**
+ Developing a book of business in order to meet and exceed established performance hurdles
+ Effectively prioritizing and sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs
+ Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences
+ Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to-day and longer-term planning
+ Organizing and managing resources (time, people, budget) to run a productive practice
+ Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client
+ Completing mandated training, assessments, performance goals and continuing education requirements
**We'll help you**
+ **Build a successful career** at Bank of America through world-class training and on-boarding programs that set you up for success.
+ **Get training and one-on-one coaching** fromour-award winning Academy at Bank of Americaand local leadership who are invested in your success.
+ **Grow your business knowledge** by using a defined consultative approach to systematically identify client needs and appropriate solutions.
+ **Provide end-to-end comprehensive advice** , deliver clientreviews/presentationswith confidence and recommend strategies to help achieve their financial goals and life priorities.
+ **Collaborate with core banking and investment partners.** Connect to all the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs.
**Required Qualifications:**
+ Displays confidence working as a self-starter in a sales role
+ Builds strong client relationships through effective communication and collaboration
+ Displays a proactive mindset and effective time management
+ Demonstrates a results-driven growth mindset and prioritizes client interests
+ Identifies appropriate client solutions through application of learnings and new information
+ Exceptional interpersonal and relationship building skills
+ Effective communication skills (written and verbal)
+ Proven ability to quickly build trust and credibility
+ Proven ability to assess needs of and recommend appropriatesolutions
+ Proven ability to work both collaboratively on a team with key partners and independently
+ Proven ability to listen and probe for clarity and understanding
+ Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking
+ Strong follow-through skills
+ Computer/technical literacy and proficiency in applications such as Microsoft Suite
**Desired Qualifications:**
+ Bachelor's degree and/or a minimum of one year of work experience
+ Learns and adapts to new technology or applications
+ Executes multiple tasks simultaneously
**Job Responsibilities:**
+ Partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on all aspects of client servicing, risk, investments, and banking products, while receiving appropriate guidance and escalating issues as needed
+ Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
+ Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
+ Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
+ Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
+ Performs general business growth support functions aligned to the role of the Client Associate or Wealth Management Client Associate, providing business development, investment solutions, and/or business management support to multiple FAs
**Skills** **:**
+ Account Management
+ Client Management
+ Customer and Client Focus
+ Issue Management
+ Oral Communications
+ Business Development
+ Client Solutions Advisory
+ Pipeline Management
+ Prioritization
+ Trade Operations Management
+ Administrative Services
+ Client Investments Management
+ Emotional Intelligence
+ Referral Identification
+ Written Communications
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.
The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Safe Act; Loan Originators; and FINRA.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
37.5
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$44k-53k yearly est. 6d ago
Licensed Insurance Customer Service
State Farm Agency-Sacramento, Ca 4.4
Customer service advocate job in Sacramento, CA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay plus commissions/bonus (based on experience)
Paid time off (vacation and personal/sick days)
Retirement plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$33k-40k yearly est. 19d ago
Stormwater Professional
Trihydro 4.0
Customer service advocate job in Sacramento, CA
The selected candidate will assist with providing Trihydro's clients and customers with effective, responsive, and safe stormwater compliance solutions. If you know Stormwater Management and you are familiar with the Best Management Practices utilized to protect water quality, and have an attention to detail, we encourage you to apply!
This full-time position requires approximately 40-45 hours per week and involves a blend of project management, strong communication skills, technical writing, reporting, and problem-solving abilities. If you thrive in a fast-paced, collaborative environment, this opportunity is ideal for you.
Key Responsibilities:
Design and manage stormwater BMP and restoration projects throughout Northern California.
Direct and manage staff and sub-contractors
Work closely with utility, private and industrial clients.
SWPPP development and technical review
Best Management Practices (BMP) design.
Monitor project progress and take corrective action as needed.
Ensure project deliverables are met on time and within budget.
Lead, mentor, and manage project teams, assign tasks, and monitor progress.
Support client stewardship and business development activities.
Qualifications:
Professional stormwater licensure preferred (e.g., QSD/QSP/QISP).
Experience with developing and implementing SWPPPs under the California Construction General Permit, Industrial and/or Municipal stormwater permits.
Experience with fire response and restoration (preferred).
Construction Management and/or Project Management experience.
Capable of performing limited field work (site assessments) along with writing, problem-solving skills and a commitment to producing high-quality deliverables.
A minimum 5 years of relevant experience.
A clean driving record.
A demonstrated commitment to safe work practices.
Written and oral communication skills with the ability to communicate effectively with clients, construction crews and project team members.
Initiative and motivation, with an emphasis on completing high quality project deliverables on schedule.
Dependability, with the ability to work independently or in a team environment.
Ability to travel within Northern California.
What We Offer:
Industry-leading 401(k) retirement plan, including a 6% discretionary match.
Paid time off including vacation, flex, sick, paid family medical leave, and holiday pay.
Comprehensive health insurance program (medical, dental, vision, and prescription).
Opportunities for professional development and career growth.
A collaborative and inclusive work environment.
Mentoring and opportunities for professional advancement.
Best-in-class safety culture.
The salary information shown below is a general guideline ONLY. Salaries are based on candidates' experience and qualifications, as well as market and business considerations.
Summary pay range: $80,000 - $110,000
This position will remain open until a qualified candidate has been selected.
Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.
$80k-110k yearly 44d ago
Patient Account Representative I Customer Service Correspondence Clerk
Northbay Healthcare Group 4.5
Customer service advocate job in Fairfield, CA
At NorthBay Health, the Patient Account Representative I, Business Office Clerk, performs office clerical duties, administrative support, minimal insurance billing and other duties as assigned. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
PRIMARY JOB DUTIES
* Sorts all incoming mail, logging appropriate mail types (e.g. denials) in the system notes and distributes incoming mail to the appropriate parties as needed.
* Responsible for photocopying, filing and maintaining documents as needed.
* Complete requests from other departments, doctor's offices and insurance co. in a timely manner.
* Perform insurance billing tasks for all insurance as assigned by management.
* Processes and work all incoming outsourced vendor requests, as assigned.
* Performs all scanning and indexing functions, as necessary.
* Processes patient credit card payments in person or over the phone.
* Transfers outsourced accounts to the appropriate vendor timely and accurately.
* Manages time effectively, prioritizing multiple demands to ensure productivity standards are achieved as outlined in departmental policies and procedures.
* Covers the front desk for walk-in patients.
* Ensures that customers are treated in a manner consistent with high standards of customerservice.
* Responds to patient complaints into a courteous and respectful manner, resolves problems pertaining to account charges or billing discrepancies at the time of call or within 24 hours.
* Adheres to the quality and productivity measures assigned by the Supervisor on a consistent basis.
* Complete special projects.
* Perform other duties as assigned.
* Education/Training: High School Graduate or Equivalent preferred. College courses with emphasis in Business preferred.
* Licensure/Certification: Obtain an HFMA Certified Revenue Cycle Representative (CRCR) Certification within 9 months of start date.
* Experience:
* One year customer engagement experience and/or office support in a healthcare setting.
* Excellent oral and written communication skills with ability to effectively articulate thoughts into a useful and meaningful discussion.
* Some working knowledge in the areas of Medi-Cal, Medicare, Managed Care, Indemnity, Commercial and Workers Compensation preferred.
* Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Is extremely open to learning new things and teaming with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment.
* Hours: M-F, based on business need.
* Other: Spanish speaking preferred.
* Compensation: $29 to $35 based on years of experience doing the duties of the role.
$29-35 hourly Auto-Apply 5d ago
Customer Service Agent Part Time
American Airlines 4.5
Customer service advocate job in Sacramento, CA
American Airlines is seeking Part Time CustomerService Agent at the Sacramento International Airport.
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.
If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request.
This job will continue to be posted until at least 09-12-25. If interested please apply prior to this date.
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The CustomerService Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Issue, reissue and refund passenger tickets
Book, ticket and confirm flight reservations
Rebook passengers on oversold flights and during irregular operations
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria
Operate jetways/bridges for purposes of boarding and deplaning passengers
Make boarding and departure gate announcements
Deliver domestic/international flight documents
Perform passenger service flight close-out procedures
Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters
Maintain timeline of flight boarding process
Perform customerservice on the job training
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters
Queue lines at ticket counter kiosks and ticket counters
Clear/verify international documents at kiosk in the ticket counter area and activation stations
Accept and activate passengers' self-tagged bags at activation stations
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors
Perform customerservice work associated with handling regional flights and contractor/ground handling agreements or contracts
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.
Respond and assist during security and/or emergency situations
Provide connecting passengers with gate information
Provide quality customerservice in a professional manner and in accordance with American's guidelines.
Adhere to company policies, procedures, and performance standards.
Complete job-relevant trainings
Adhere to government regulations (e.g. DOT, FAA, TSA)
Use multiple internal resources/systems including during customer interactions
Wear uniforms as required by company policy
* Reasonable accommodations may be made for qualifying individuals with disabilities.
Depending on your airport size, you may also do the following:
Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED or international equivalent
Bilingual language skills required in some locations
Applicable valid driver's license as required by local authorities
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face CustomerService experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
*Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
$19.6 hourly 54d ago
Customer Service/Staff
Cameron Park Pizza Factory 4.1
Customer service advocate job in Cameron Park, CA
Join Our Team!
Cameron Park Pizza Factory is located on 3421 Coach Ln. Our ideal candidate is attentive, punctual, and hard-working.
Description
We are looking for the right person to provide friendly, responsive service to create
an exceptional experience for all of our guests. You will take orders and prepare all menu
items. Cook and prepare a variety of food products including pizza, meats, vegetables, sauces,dough and other food products using a variety of equipment and utensils. You must also beable to be a part of an awesome team where nobody says “it's not my job” - as everything is allof our jobs. You will be expected to go above and beyond for the customer.
Duties and responsibilities
Complete opening and closing checklists.
Prepare a variety of meats, poultry, vegetables and other food items for cooking in a variety of other kitchen equipment.
Understand and comply consistently with our standard portion sizes, cooking methods, quality standards and rules, policies and procedures.
Handle, store and rotate all products properly.
Maintain a clean and sanitary work and service area including tables, shelves, walls, oven, and refrigeration equipment.
Take food orders from guests; accurately enter orders in our point-of-sale system which relays orders to the kitchen.
Accept payment, process credit card charges or make change accurately.
Handle phone orders with professionalism and accurately collect information needed to complete order.
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Attend all scheduled employee meetings and brings suggestions for improvement.
Promptly report safety, equipment and food quality problems to Manager.
Inform manager-on-duty immediately of product shortages.
Perform other related duties as assigned by the manager-on-duty
$27k-38k yearly est. 60d+ ago
Customer Service Carwash-Roseville
Strauch & Company
Customer service advocate job in Roseville, CA
Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customerservice possible to ensure a high degree of customer satisfaction. Maintain a clean and safe facility.
Qualifications
POSSIBLE ESSENTIAL FUNCTIONS:
Greeting customer with a smile, eye contact, and hello.
Building customer loyalty
Up selling and meeting customers needs
Ending customer transaction with a "thank you, come again"
Responding to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and
Injury/Illness Prevention Manual.
Cleaning facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards.
Collecting payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling.
Interacting positively with the public and resolves basic customerservice issues within prescribed limits, using tact and sound judgment.
Communicating effectively and positively both face to face and using the phone. Understand written and oral instructions.
Preparing fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes.
Must adhere to company standards regarding sanitation, refrigeration and cooking;
Responsible for all cash, merchandising and equipment at the facility during assigned shift.
As necessary, instructing customers how to use self-serve equipment.
Preparing required reports to account for all funds and products sold at the facility during assigned shift.
Taking inventory of items, counts ·money and balances reports in accordance with Company policy.
Operating and maintaining facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment.
Stocking all shelves, including walk-ins, with merchandise.
Maintaining time record each week to accurately indicate the hours personally worked.
Maintaining assigned "PRIDE" areas.
Scope:
Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customerservice.
Working Conditions:
Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc.
Physical requirements:
Must have the ability to lift at least 25 pounds.
Must be able to work outside during all seasons (summer heat, winter cold and rain)
Must be able to work in a fast paced environment while maintaining a high energy level.
#INDCW
TITLE: CONSUMER LOAN SERVICING GENERALIST STATUS: NON-EXEMPT REPORT TO: SR MANAGER - OPERATIONS - CONSUMER LOAN SERVICING DEPARTMENT: CONSUMER LOAN SERVICING PAY RANGE: $27.97 - $30.00 HOURLY GENERAL DESCRIPTION: As a Consumer Loan Servicing Generalist, you will provide flexible departmental support across multiple functions within Loan Servicing. This role is designed for someone who thrives in a dynamic environment and can adapt to varying assignments that support production and operational efficiency. Responsibilities include assisting with loan maintenance, transaction processing, compliance, member inquiries, and cross-functional projects. While supporting multiple functions this role will make process improvements suggestions, initiatives that save paper and scale operations. This role will collaborate with internal teams to resolve issues quickly and ensure we deliver exceptional service to our members.
TASKS, DUTIES, FUNCTIONS:
Loan Account Maintenance: Perform updates and changes to consumer loan accounts, including payment adjustments, due date changes, and support Servicemembers Civil Relief Act (SCRA) program.
Transaction Processing: Handle payoff requests, loan adjustments, reversals, and related documentation.
Title & Collateral Support: Assist with vehicle title processing, DMV paperwork, and equity loan reconveyance tasks.
Insurance & Ancillary Products: Process insurance payouts, refund checks, and related servicing tasks.
Member Interaction: Provide support via phone, email, and other channels for loan-related inquiries, ensuring exceptional service.
Compliance: Maintain knowledge of state and federal regulations, including Bank Secrecy Act, Servicemembers Civil Relief Act, and applicable lending laws.
Departmental Support: Assist with mail processing, document retrieval, and workflow monitoring to maintain production goals.
Testing & Validation: Participate in system updates, upgrades, and new product deployment testing.
Problem Resolution: Research and resolve issues related to loan servicing, collaborating with internal teams and external partners.
Continuous Improvement: Identify opportunities for process optimization and digital innovation.
Training & Development: Support onboarding and cross-training initiatives; pursue professional development opportunities.
Record-Keeping: Maintain accurate documentation of interactions, transactions, and workflow.
Engagement Participation: Foster a positive, inclusive work environment that inspires others through words and actions; motivates other employees by embracing and practicing Golden 1's mission, vision, and core values.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
Strong oral and written communication skills are required to train and staff, implement, as approved; procedural recommendations, negotiate vendor contracts and perform other related tasks.
Must possess sufficient manual dexterity to skillfully operate an online computer terminal and other standard office equipment, including a typewriter, adding machine, personal computer, facsimile machine and telephone.
Ability to work as part of a team.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
INTERNAL: All levels of staff and management
EXTERNAL: Members, vendors, suppliers, state and government agencies.
QUALIFICATIONS:
EDUCATION: High School or GED required, associate degree in related field or equivalent work experience is preferred. Relevant certifications, such as IRA Specialist and Deceased Specialist, are highly desirable.
EXPERIENCE: 5+ years' experience in loan servicing operations or related financial roles.
KNOWLEDGE / SKILLS:
Strong attention to detail, excellent communication skills, ability to multitask, and proficiency within loan origination and servicing systems, and compliance requirements.
Demonstrated ability to work well in a team-oriented environment.
Strong analytical and problem-solving skills, with the ability to assess operational performance and implement improvements effectively.
Knowledge of IRS rules and regulations related to deposit accounts, IRAs, and deceased member processing.
Knowledge of unclaimed property laws and regulations related to dormant accounts and escheatment processes.
Proficient computer skills and software experience.
PHYSICAL REQUIREMENTS:
Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
LICENSES / CERTIFICATIONS:
THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
REV. 01/14/2026
$28-30 hourly 12d ago
Full Time Customer Service Officer - $22.66/hr (#726)
Sunstates Security 3.8
Customer service advocate job in Sacramento, CA
Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.
We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.
Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies.
At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.
Job Skills / Requirements
HIRING IMMEDIATELY
Sunstates Security is hiring a Full Time CustomerService Officer in the surroundings areas of Sacramento, CA area, with a pay rate of $22.66/hr, paid weekly.
Schedule:
Thursday to Monday
10:00 PM- 6:00 AM
Includes a positive work environment with the following benefits:
Commute-friendly location
Extensive industry training
Advancement opportunities
Requirements:
CA Guard Card/ 40-hour Certificate preferred
CPR Card
To be considered, only those applicants who have submitted their most recent applications/resumes will be reviewed.
Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check
Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience
Responsibilities:
Provide exceptional customerservice by upholding our standards in a friendly, professional, and courteous manner.
Conduct exterior and interior patrols of multiples building at a given time.
Ability to answer questions in a timely and professional manner for corporate employees and visitors.
Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision.
Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR's) and Incident Reports.
Ability to use Technology in a proficient way using platforms like Slack, & Emails.
Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites
Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues
Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times
Conduct interior and exterior patrols within an office, and industrial complex
A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives.
Education Requirements (All)
High School diploma or equivalent
Certification Requirements (All)
CA Guard Card
Additional Information / Benefits
The Sunstates customizable benefits package includes the following minimum components:
Affordable Care Act compliant Medical Benefits Program
Dental Insurance Program
Free Life Insurance
Disability Insurance
Paid Time Off & Bereavement Leave
Paid Holidays
Direct Deposit or Pay Cards
Employee Incentives
Referral Bonuses
Employee of the Month Award
Education Reimbursement
Service Awards
Employee Involvement Initiatives
Management Mentoring and Support
Career Advancement
401K program
Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, 401K/403b Plan, Educational Assistance
This is a Full-Time position 3rd Shift, Weekends.
At Infiniti and Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2017. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you.
Benefits
Medical, Dental and Vision insurance
Available Supplemental Insurance
401K with Employer Contribution
Paid Vacation
Paid Sick Pay
Six Paid Holidays for many job categories
Tenure Recognition
Free Car Washes / Vacuum
Free Coffee
Company Picnic & Holiday Party
Manufacture Recognition Programs
Clean Safe Work Environment
High Speed Internet / Wifi
Latest Technology
Helpful Supporting Staff
Responsibilities
Book warranty repair orders and submit claims of manufacturer warranty.
Maintain receivables schedules; service contract claim submission and follow up.
Work closely and effectively with team of technicians, service writers, and supervisors.
Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts.
Communicate with Service Advisors to define the scope of a warranty claim.
Process all warranty paperwork to ensure proper documentation and to verify criteria.
Arrange for parts for shipment to factory or distributor.
Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor.
Stays abreast of all factory recalls, announcements, and procedures.
Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business.
Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders.
Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery.
Review all returned and/or rejected warranty claims and prepare the repair orders for immediate re-submission.
Maintain record of all claims submitted, returned/rejected and paid and their status.
Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority.
Provide a weekly report to the service manager regarding claims status.
Build and maintain relationships with customers, acting as a primary point of contact to better assist them.
Actively listening to their needs and giving them tailored solutions.
Calling customers to follow up on their experience and the dealerships and inform them of incoming surveys and encourage the customers to complete the surveys.
Occasionally shuttle or valet customers to or from local locations.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
Other tasks may be assigned by management.
Qualifications
Warranty experience preferred
Great customerservice
Attention to detail
Ability to work well with others and be part of a team
Proficiency Microsoft Office
General accounting knowledge preferred
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$36k-54k yearly est. Auto-Apply 60d+ ago
Customer Support Rep
CABS Heating & Air Conditioning
Customer service advocate job in West Sacramento, CA
Job Description
Role: Customer Support Rep
Company: CABS Heating & Air Conditioning
Pay: $19-$23/hour, depending on experience + spiffs
Schedule: You'll work a full-time schedule anytime between our business operation hours of 7 a.m.-7 p.m. Monday - Friday. Occasional weekend work may be required on Saturdays, and you'll be notified of any additional hours or schedule changes. You can expect your schedule to change seasonally.
Your Role at CABS Heating & Air Conditioning:
Generate new business: Your primary goal is to generate new business opportunities by re-engaging with existing customers. You'll use our comprehensive customer database in ServiceTitan to reintroduce our services and drive business growth.
Build relationships: While using company-provided scripts, you'll focus on building genuine relationships rather than traditional cold-calling. You'll strengthen connections with existing clients through personalized outreach.
Manage the sales pipeline: You will schedule follow-up calls and manage the sales pipeline effectively within ServiceTitan, ensuring all sales activities and customer interactions are accurately recorded and maintained.
Provide exceptional customerservice: You'll prioritize and manage outbound calls and address customer questions or concerns to ensure a positive experience and foster long-term loyalty.
Team collaboration: Your role is crucial in coordinating with internal teams, including customerservice and technical support, to guarantee seamless service experiences for our customers.
Our Ideal Customer Support Rep:
High school diploma or equivalent
2+ years of phone sales and customerservice experience
Strong communication and interpersonal skills
Basic computer skills, including proficiency with CRM software
Geographic knowledge of the service area and the ability to read maps
Preferred Qualifications:
Experience in the HVAC industry
Experience using ServiceTitan or similar CRM systems
ABOUT OUR TEAM:
At CABS Heating & Air Conditioning, we strive to be the most trusted and respected residential HVAC company in West Sacramento. As a company dedicated to environmental consciousness, we prioritize honesty and integrity in all our customer interactions. Our employees are the core of our business, and we are committed to providing them with an exceptional work environment. We view our team as family, and we express our gratitude for their dedication by offering competitive benefits, flexible schedules, and opportunities for professional growth. If you're seeking a company where you can thrive and develop your career, you've come to the right place!
WHAT WE OFFER OUR CUSTOMER SUPPORT REP:
Health, dental, and vision
401(k) with company match
Paid time off (PTO)
5 paid sick days
6 paid holidays
Paid vacation
Birthday pay
Growth opportunities
Company and team events
Performance or annual bonuses
Continued training and certifications
JOIN OUR TEAM AT CABS HEATING & AIR CONDITIONING!
We don't just talk about the reward and support-we prove it. Let us show you that we've got your back like you'd have ours. Fill out our initial 3-minute, mobile-friendly application for our Customer Support Rep position today!
How much does a customer service advocate earn in Davis, CA?
The average customer service advocate in Davis, CA earns between $30,000 and $44,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Davis, CA