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Customer service advocate jobs in Indio, CA

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  • Client Specialist - Cabazon Women's

    Theory 4.4company rating

    Customer service advocate job in Cabazon, CA

    At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Responsibilities: Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data. Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book. Act as a Brand ambassador; an expert in product and craftsmanship. Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales. Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments. Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools. Resolve all client problems and complaints quickly and effectively. Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing. Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful. Actively participate in community/store activities. The Essentials: 5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand. Mandarin Chinese language fluency strongly preferred. KPI focused, experience of driving sales to meet or exceed commercial targets. Dynamic interpersonal and communications skills, both verbal and written. Highly- motivated by driving business in a fast-paced, innovative environment. Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate. Independent work ethic, time management skills, and personal accountability. Computer skills to operate a point of sale system, experience with teamwork is a plus. Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance. Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations. Working knowledge of (list computer programs we use and spreadsheets). Salary range: $20/hr - $23/hr* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
    $23 hourly 5d ago
  • Customer Service Advisor

    Team Car Care West

    Customer service advocate job in Indio, CA

    Job Title: Customer Service Advisor Compensation: $16.50 - $16.74 Worker Type: Employee Time Type: Full time Job Description: Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well. Embark on a rewarding career journey with us today as a Customer Service Advisor! FULL-SERVICE REWARDS: Biweekly Bonus Incentives Spot bonuses through our internal rewards program Opportunities for career advancement Sundays are closed at most locations No late nights or early mornings Full and part-time scheduling is available Paid time off (PTO) after 180 days 401K plan with company match DailyPay Employee discounts Employee referral and fleet acquisition bonuses Medical, dental, and vision insurance benefits are available 30 days after the first day of work PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more Professional uniforms paid for and laundered GEAR UP FOR YOUR ROLE: At Jiffy Lube, our mission is to Create Guests for Life. As a Customer Service Advisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career! WHAT DOES SUCCESS LOOK LIKE? Greet every guest with a warm welcome and a sincere smile Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles Communicate with the team and assist with the oil change process as needed Check and communicate oil levels, part numbers, and repair services with the team Through training, mastering the menu, products, services, and vehicle specifications Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life WHAT IS YOUR ROLE WITHIN THE J-TEAM? Promote teamwork to ensure timely and accurate guest care during all operating hours Keep the service center clean and organized Record all work performed on the repair order Report safety issues immediately to management Strictly follow company policies on vehicle care and operation Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting WHAT DO YOU NEED? Previous automotive sales experience is preferred but not required At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc. Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals Strong communication skills for interacting with guests and team members A solid work ethic with a positive attitude; self-motivated, reliable, and a team player Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting Willing to work in different temperatures, noisy environments, and around exhaust fumes Ready to work flexible hours, including weekends and some holidays, depending on the location Dedicated to following all safety protocols and company policies Perform other duties as assigned Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
    $16.5-16.7 hourly Auto-Apply 11d ago
  • Customer Service (remote work , no vaccination required)

    Path Arc

    Customer service advocate job in San Jacinto, CA

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Universal Service Representative

    Sun Community Federal Credit u

    Customer service advocate job in Indio, CA

    Department: Retail Salary Grade: 12 Salary Range: $20.00 - $24.05-$30.59 FLSA: Non-Exempt EEO: Administrative Support Worker Member Experience Champions / Branch Manager No People Vision : Our people create an environment that produces genuine empathy and feelings of care and concern for a better future and personal well-being to make us the only choice in the communities we serve… “Changing lives, because we care.” POSITION SUMMARY: Under the guidance and direction of the onsite Branch Manager and Assistant Branch Manager, USR is responsible for assisting the team in achieving operation and sales objectives, by building and retaining member relationships through understanding and empathically coaching of members to fulfill their financial needs and dreams. USR will deliver extraordinary member experiences with each transaction with an attitude of service to our members. Accepts cash and check deposits; accurately and effectively processes withdrawals and cashes checks within authority level. Perform required maintenance for members. Proactively participates in the cross selling of credit union products and services, including achieving specific consumer loan goals for the branches you serve. USR is a contributor to the branch staff and works collaboratively to ensure continual process improvement that aligns with SUN's vision and strategy. At times, this position may support all branches within the Imperial Valley in support of the Credit Union's staffing requirements. ESSENTIAL FUNCTIONS AND BASIC DUTIES Accurately processes routine member account transactions including, but not limited to: deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, and general ledger postings. Actively works on the platform when scheduled or requested by management. Opens new accounts, new shares for existing members and all credit card type accounts. This includes interviewing potential and existing members to determine appropriate products and services which will meet their financial needs. Actively cross-sells and properly tracks products and services referred or sold to members to meet individual and branch sales goals by directly assisting or referring the member to the appropriate representative or department according to the minimum sales standards set by SUN. When referring, assists with appointment setting and information gathering. Balances checks and cash drawer in a timely manner. Actively participates in branch end-of-day balancing by scanning checks, providing dual control to balance the vault cash and card supplies, and totaling branch cash and checking to ensure all confidential information is secure. Research end of day balancing challenges and supports team members. Provides an extraordinary experience to our members adhering to the Credit Unions Vision, values, and strategic pillars. Works efficiently with team members to reach branch goals and maintain branch profitability. Remains up to date and knowledgeable on credit union products, services, and related policies and procedures. Processes member loan requests, and completes any follow up needed to complete the loan request. Assists team members to ensure continuity of service and achievement of individual, team and organizational goals. Ability to adapt, blend with different branch locations and staff members to ensure extraordinary member experience no matter what the physical location maybe. Ensures “Truth in Savings” compliance. Completes annual compliance training within provided time frames. Ensures compliance with BSA Rules and Regulations. Reliable attendance is an essential function of this position. PERFORMANCE MEASUREMENTS Is a champion of our culture, striving for excellence, improving efficiencies, a sense of urgency, solution oriented, able to get to yes and willing to do what it takes to provide extraordinary member experience. Demonstrates the “customer performer model” and CML skills when interacting with colleagues and members. Good communication and coordination exist with team members to support and achieve the goals of branch and SUN. Documents, files, records, and reports are current, correct, and submitted in a timely manner. All reporting functions follow government regulations. Accounting or record keeping errors or discrepancies are promptly identified and resolved. Policies and procedures are modified to ensure effective and efficient service delivery. Member Experience delivered professionally and effectively QUALIFICATIONS Education/Certification: High school graduate or equivalent some college preferred. Required Knowledge: Knowledge of procedures and IRA laws, Truth in Savings, Certificate, and branch functions. Understanding of Credit Union Information Systems and accounting functions. Familiarity with industry-related laws and regulations. Experience Required : One to three years of related experience required. Skills/Abilities: Excellent “people skills” and a passion to help others achieve their financial dreams. Ability to communicate effectively with members and colleagues. Attentive to the details. Well organized, able to prioritize. Team player and contributor with a desire to learn and develop oneself! Knowledgeable in the use of Microsoft Office and other modern computer applications. Mathematics Ability : Ability to perform basic math skills and use decimals to compute ratios and percentages. WORKING CONDITIONS : No hazardous or significantly unpleasant conditions (such as in a typical office). INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees may be terminated for any reason not prohibited by law.
    $20-24.1 hourly Auto-Apply 9d ago
  • Customer Return Representative

    Avis Budget Group 4.1company rating

    Customer service advocate job in Palm Springs, CA

    $18.00/hour Shift Premium may Apply Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers' faces! What You'll Do: In this outdoor role, you will help customers return their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training to learn our business and enhance your professional skills Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to stand, walk or move throughout rental lot, enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Palm SpringsCaliforniaUnited States of America
    $18 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Positions In Our Dental Offices

    Customer service advocate job in Indio, CA

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities. At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! Our opportunities provide a full suite of benefits including Employee Assistance Program Medical and pharmacy, dental, vision (for employees and their families) Basic life, AD&D, and long-term disability insurance 6 Paid holidays and 2 Paid floating holiday PTO (80 hours per year for hourly) 401k plan and deferred compensation plan Referral Bonuses ($600-$2500 depending on role) Come join our team and make a difference in the lives of the people in your community! Qualifications: Great Customer Service A minimum of 1 to 2 years front office experience in a medical environment. Computer literate a must (Denticon experience is a plus). Bilingual Spanish Previous experience presenting Treatment Plans and going over costs of services preferred Multitasker in a fast pace environment Pay Range $20.00 - $22.00 per hour/DOE Location: Gentle Dental Indio 81557 Dr. Carreon Blvd. Suite D-3 Indio, CA 92201, USA Schedule: Full Time 5 days per week, 8 hour days Gentle Dental has the resources you need to achieve true personal and career success.
    $20-22 hourly 30d ago
  • Customer Service Rep(08271)- 81942 US Highway 111

    Domino's Franchise

    Customer service advocate job in Indio, CA

    JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. . CLI. MACHINE.
    $31k-41k yearly est. 3d ago
  • PGA Certified Club Services Associate

    PGA Tour Superstore 4.3company rating

    Customer service advocate job in La Quinta, CA

    At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. They will maintain a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct. Key Responsibilities: * Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back. * Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments, etc. * Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. * Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience. * Ensure all Club Services and Front-End areas, equipment, and supplies are always maintained and operational. * Demonstrate a culture of ethical conduct, safety, and compliance across all departments. * Maintaining the Club Repair Desk and surrounding area in a clean, professional presentation at all times. * Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers. * Assess and diagnose issues with golf clubs, including shafts, grips, and heads to determine necessary repairs. * Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links. * Be a champion of the products and services offerings, inform, educate, and promote offerings to Customers. * Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers. Qualifications and Skills Required: * Certification: Only PGA Members and Apprentices in good standing with the PGA of America are eligible for this role. The candidate must maintain good standing with the PGA for the duration of employment. The candidate may be asked to provide proof of PGA membership in the form of a current membership card or proof of membership dues payment. * Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally. * Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite. * Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives. * Education: High School Diploma or equivalent. * Experience: 2+ years in retail materials handling, club repair or similar experience preferred. * Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead. * Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays. * Business Acumen: Ability to quickly learn business acumen with appropriate training. * Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
    $35k-44k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    American Tire Depot 4.3company rating

    Customer service advocate job in La Quinta, CA

    Pay: $24.00 - $30.00 per hour effective rate (base pay + commission + overtime) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions. Service Advisor: Greet every guest and deliver a world-class service experience Act as the liaison between customer and technician - translate mechanical into clear recommendations Confidently sell tires, wheels, repairs, warranties, and services Perform visual inspections and document findings Build lasting relationships that turn first-time guests into lifelong customers Help maintain showroom and inventory standards Partner with the team to keep operations smooth, efficient, and safe What Makes You a Great Fit 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background Proven ability to sell services and build trust Strong communication and organizational skills A self-starter with problem-solving ability and team spirit Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow) Hungry to learn, grow, and lead Flexible availability, including weekends, to serve customers when they need us most About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
    $24-30 hourly Auto-Apply 10d ago
  • Captain - Customer Service

    Dave & Buster's, Inc. 4.5company rating

    Customer service advocate job in Palm Springs, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $16 - $17 per hour Salary Range: 16 * 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 60d+ ago
  • Customer Service Billing and House Cleaning Crew Coordinator

    Molly Maid

    Customer service advocate job in Rancho Mirage, CA

    As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Billing Processing Deposit entry and set up for banking Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments. Track and charge lockout fees, cancellation fees etc Bring to Managements attention any upcoming appointments who owe high balances Print out report & add updates on reasons and any 30 - 60 day outstanding reports status Customer database quality control of entries and coding for better management of schedules Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Perform administrative functions including data entry, payment processing, and supply inventory Perform other duties as needed which may include cross-training in related positions HSP coordination Assisting Quality Control and HSP Manager with the HSP crew Preparing route schedules the day before and morning paperwork and keys for the Teams Advising teams of any changes, making sure they understand notes, cleaning needs, directions Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning. Inventory Control and Management 3 rd or 4 th in line to answer phones when other line of order is not present or as necessary Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars Assist QC Manager with inventory needs and control Move cars to advertising locations. In charge of and securing car and home keys in boxes Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently as well as within a team We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: 12.00 Plus bonus scheme When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Client Service Specialist - Commercial Lines

    Relation Insurance, Inc. 4.2company rating

    Customer service advocate job in La Quinta, CA

    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records. The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards. A GLIMPSE INTO YOUR DAY Orders renewal policies, verifies them against proposals, and processes them in the Agency Management System. Handles endorsements including entering on company websites, follows up on endorsements not received from carriers, checks endorsements for accuracy, bills endorsements and sends to client. Follows up on new business submissions with carriers not managed by Risk Placement Specialists. Enters and rates policies in carrier websites and orders new policies as needed. Issues standard certificates of insurance and other forms for holders (e.g. EOP, Binders, etc.). Monitors payment status of direct bill policies to prevent cancellations and notifies the Account Manager if there is a risk of cancellation due to non-payment. Tracks claims and updates the agency management system with activity, payments, and closures. Verifies audit accuracy, reviews with agency staff, bills audits, and sends audit review letter to clients. Order motor vehicle reports “MVRs” and loss runs as directed. Reviews and processes mail. Acts as a backup for office phone calls and walk-in traffic as needed. Performs other projects, duties, and tasks, as assigned. WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE A Property and Casualty License from state of domicile may be required within 90 days of hire and must be maintained thereafter. Associate in insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation preferred. High School Diploma or equivalent. Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred. Knowledge of insurance markets, products, services insurance ratings and underwriting procedures preferred. Working knowledge of commercial lines of coverage preferred. Proficient in using computers and Microsoft Office Suite. Must be computer literate with the ability to learn new software. Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. Must be able to understand written and oral communications and interpret information written within policies. Ability to work independently with limited daily supervision and to work effectively in a team environment. Ability to function effectively under tight time constraints, consistently meet strict deadlines, prioritize, and handle multiple tasks in a demanding work environment. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $15.38 - $35.58
    $34k-49k yearly est. Auto-Apply 25d ago
  • Entry Level Customer Service/Sale

    Global Elite Group 4.3company rating

    Customer service advocate job in Palm Desert, CA

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service advocate job in Palm Desert, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 1d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service advocate job in Palm Desert, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 1d ago
  • Customer Service

    Morphius Corp

    Customer service advocate job in Banning, CA

    MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members
    $35k-50k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Chevron Stations

    Customer service advocate job in Palm Desert, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1858 Station Address: 72-801 Highway 111-74, Palm Desert CA 92260 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Customer Service Representative: Borrego Springs PT

    Frontwave Credit Union 4.1company rating

    Customer service advocate job in Borrego Springs, CA

    The Customer Service Representative (CSR) is responsible for performing routine and intermediate branch and member service duties; including but not limited to processing deposits and withdrawals, processing loan payments, cashing checks, entering outgoing wires, processing night deposit and vault transactions, promoting business for the credit union by maintaining good member relations and referring members to appropriate staff for new services. About CVB, a division of Frontwave Credit Union Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over a 1.8 billion in assets. At CVB, a division of Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology. What's In It For You: Competitive pay, 401k matching, mortgage and auto discounts. 10 paid holidays. Affordable medical, dental, vision health plans, and Flexible Spending Account. Employee Assistance Program with a variety of services. Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year. Culture of excellence and continuous improvement. We strive to be the best place you've ever worked! Responsibilities Essential Duties and Responsibilities: Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations, and Credit Union policies and procedures. Process transactions accurately and efficiently to build member confidence and trust, based on established policies and procedures. Assists with night depository duties and armored car deliveries, logging bags, processing deposits, completing change orders, issuing receipts and returning bags to members. Operates a computer terminal or assigned computer to process account activity, determine balances, and resolve problems within given authority. Issues Cashier's Checks and Money Orders. Identify member's needs and refer financial products and services to consumers and business members. Receives and processes stop payments, and check hold notices (Reg CC). Accepts loan payments, notifying the Loan Department for confirmation of payment processing. Maintains and balances cash drawer daily and verifies that cash is sold to the vault in an effort to stay within cash drawer daily limits. Balances teller cash drawer and maintains accurate teller balancing records. Completes necessary research to locate discrepancies, if applicable. Address member inquiries and concerns and refer to appropriate internal resources or Branch Manager for resolution. Records, files, updates, consumer or account information and reports as required. Answers telephone and directs callers to proper Credit union personnel while maintaining a professional and positive phone etiquette. Gather data and process various reports (e.g., currency transactions, returned items, callbacks, etc.) Complete address change forms and deliver to the appropriate personnel for input. Assist in processing ATM deposits, complete outgoing wires requests, etc. Assist the Accounting Department in researching, when applicable, i.e. data for levies and garnishments, etc. Identify fraudulent activity to help prevent losses to the credit union. Ensure that members are aware of online and mobile banking. Assists in the completion of monthly branch certifications, including but not limited to: Stop Payments, Holds, Negotiable Instruments, Key Log, etc. Maintains member & account files Open new accounts and complete existing account maintenance, and remain within CIP/BSA compliance, i.e. entity documents, beneficial ownership, etc. Refers loan requests to the appropriate lender. Processes check orders within the core system. Processes, solves and answers basic and complex member transactions, problems or inquiries. May assist with opening and closing the vault daily; including the preparations of incoming and outgoing cash shipments; assistance in balancing vault currency and coin. Troubleshoots issues with ATM/Debit card for members. May assist in the daily balancing of the ATM and Vault daily, ensuring the terminals and Vault supply are sufficient. Completes orders of ATM/Debit Cards. Troubleshoots issues with ATM/Debit card for members. May be required to work at various locations to provide teller coverage when necessary. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences. Treat members and staff with respect; keep commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. Follows policies and procedures; completes tasks correctly and on time; supports the Credit union's goals and values; benefits the credit union through outside activities. Performs the position safely, without endangering health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. May assist Branch Manager in conducting unannounced audits of all branch funds and cash limits; ensures the branch is in compliance with established Credit Union policies, procedures and state and federal regulations. Performs all other duties as assigned by management Qualifications Education and/or Experience: High school diploma or general education degree (GED); or 1 year of related experience and/or training; or the equivalent combination of education and experience Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Experience, knowledge and training in branch operation activities, terminology and products and services. Salary Range: $ 17.4653 - $26.20 Service Excellence Standards When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators - united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.
    $17.5-26.2 hourly Auto-Apply 12d ago
  • Branch Services Rep. - FT - Coachella

    Altura Credit Union 3.5company rating

    Customer service advocate job in Coachella, CA

    SUMMARY The Branch Services Representative Welcomes Members to the branch, performs their financial transaction, and guides them through a successful and rewarding experience to increase each Member's profitability potential and to guarantee that every Member, every time, receives a warm and positive experience. Displays Altura Credit Union's Core Values (Respect, Integrity, Innovation, Passion, and Excellence) to both external and internal Members. Takes ownership of every Member every time and provides “Start to Finish” Member service. A Branch Service Representative (BSR) is typically an entry-level position within Altura's branch network. As a BSR gains experience and develops skills, they are expected to advance to a Branch Service Representative III position within 12-18 months of hire. This position is for a Branch Services Representative I, Branch Services Representative II, or Branch Services Representative III. If you are offered this position, it would be considered a lateral move therefore, your current pay grade and pay rate would remain the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrates excellence in Member service by welcoming Members to the branch and providing service in an efficient, friendly, and professional manner. Maintains a member survey average score of 9.5 or above. Profiles Members to determine Members' needs and directs them to the proper services and resources for transacting business. Cross-sells Altura Credit Union and its Affiliate's products and services. Consistently achieves monthly referral quota. Accurately performs Symitar functions and balances cash drawer daily. Adheres to compliance issues, policies, and procedures to preserve the operational integrity of the branch network. Preserves the retail image of the branch office by maintaining a superior appearance of professionalism, cleanliness, and organization. In-person and/or online personal development training. EDUCATION, EXPERIENCE, and/or QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required; college preferred. Minimum of six (6) months' experience in retail or customer service required. Exceptional customer service skills required. Prior experience handling cash preferred. Why Altura? WORK-LIFE BALANCE Vacation (10+ or Minimum Days) Sick (8 Days) Holidays (11 Days & 1/2 Day Christmas Eve) Birthday & Anniversary Day Off Specialized Paid Time Off (Jury Duty, Bereavement, etc.) Community Volunteer Events Social Events & Outings Event & Venue Discounts WEALTH INCENTIVES Competitive Pay Stakeholders 401k Dollar-for-Dollar Match up to 6% (after one year of service) Business Attire Allowance Annual Performance Review & Increase Wellness Incentive Tuition Reimbursement Awards, Recognitions & Incentives Free Checking & Savings Accounts Discounted Employee Loan Rates HEALTH AND WELLNESS Kaiser and Cigna Medical & Prescription Plans Dental & Vision Fitness Challenges & Gym Access Onsite Wellness Programs Medical & Dependent Flex Spending Account Life & A&D Insurance Employee Assistance Program Pet Insurance
    $35k-41k yearly est. 3d ago
  • CSR Merchandiser

    Heimark Distributing Company

    Customer service advocate job in San Jacinto, CA

    This position is responsible to work in local stores to keep our products stocked on the shelves and properly rotated. This position is primarily responsible for maintaining product in the storage room and on the sales floor. The hours of work or normally 5:30 am to 2:00 pm. Work is mostly on Saturday and Sunday. Responsibilities The position is responsible for the following job functions: Merchandise store shelving, coolers and displays with products in assigned retail accounts Rotate and organize product Use equipment to transport products (U Boats, hand trucks, pallet jacks, etc.) Display promotional material such as signs and banners in accounts Keep back room stock organized and rotated Ability to effectively communicate with managers, coworkers, and retailers Inspect vehicles and record issues Ability to operate under minimal supervision Develop good relationships with customers Work safe and smart at all times Requirements Residence in area of work preferred Previous experience in merchandising retail accounts preferred High school diploma or GED Equivalent Accountable to follow all laws and regulations Flexible with start times and work assignments Clean driving record Ability to work independently without direct supervision Ability to use a smartphone Ability to move products weighing up to 165 lbs. as well as hang merchandise and be able to fulfill other physical requirements including: Repetitive lifting (up to 50 lbs overhead), bending, pulling/pushing (Push/pull up to 340 pounds on a two-wheeler)
    $31k-41k yearly est. Auto-Apply 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Indio, CA?

The average customer service advocate in Indio, CA earns between $29,000 and $43,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Indio, CA

$35,000
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