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Route Service Representative (4 Day Workweek)
Cintas 4.4
Customer service advocate job in Everett, WA
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customerservice orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
$45k-90k yearly 4d ago
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Service Advisor
Swickard Auto Group
Customer service advocate job in Bellingham, WA
Aggressive compensation | Seeking previous customerservice, sales, or service advising experience | Veterans encouraged to apply The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customerservice expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.
Responsibilities:
CustomerService and Communication:
Greet customers upon arrival, establishing rapport and understanding their service needs and concerns.
Conduct visual inspections or road tests (as needed) to gather information.
Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand.
Obtain customer authorization for repairs before proceeding.
Provide regular updates on service progress and address any customer questions or concerns promptly.
Explain completed repairs and associated charges in detail.
Follow up with customers after the service to ensure satisfaction and address any lingering issues.
Service Process Management:
Schedule service appointments according to technician availability and customer needs.
Write detailed service orders outlining customer concerns, repair recommendations, and authorized work.
Liaise with technicians, accurately communicating customer concerns and repair details.
Track service progress and ensure timely completion within quoted timeframes.
Process customer payments and ensure accurate invoicing.
Maintain detailed service records for each vehicle.
Technical Knowledge and Parts Management:
Possess a strong understanding of automotive systems and common repairs.
Stay updated on new technologies and service procedures.
Research parts availability and pricing to provide accurate estimates to customers.
Additional Responsibilities:
Uphold safety regulations and shop protocols within the service department.
May perform basic inspections or prepare vehicles for technicians.
Other duties as assigned
Qualifications:
Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
Education: High school diploma or equivalent.
Previous experience in customerservice, sales, or service advising
Certifications: A valid driver's license
Strong understanding of automotive terminology and mechanical principles.
Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely.
Customerservice focuses on building trust and rapport.
Ability to actively listen, identify customer needs, and address concerns effectively.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Proficient in computer skills and dealership management software (DMS).
Ability to work independently and as part of a team.
Benefits of Working at Swickard:
Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
Ongoing training and support
We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
Insurance: medical, dental, vision, life and pet insurance
Optional disability coverage
401k plan - invest in your future!
PTO and paid Holidays
About Us
We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
We're a hospitality company that happens to sell cars, parts, and service.
We are a team. Everyone plays a role in our success.
Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
Salary Description
$80k - $150k per year
$34k-60k yearly est. 7d ago
Customer Service FT
R+L Carriers 4.3
Customer service advocate job in Arlington, WA
CustomerService Representative
R+L Carriers is seeking a CustomerService Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
CustomerService Representative, Starting at $19.81 hr.
Full-Time, Monday - Friday, Various Shifts
Paid Sick Leave available after the first 90 calendar days of employment.
Earn 1 week of vacation after 90 days of employment,
Paid Sick Leave available after the first 90 calendar days of employment
and enjoy an excellent benefits package that includes our very own employee resorts
Click her to learn more about our employee resorts
Company Culture
R+L Carriers - Women in Trucking
R+L Carriers is seeking a CustomerService Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customerservice experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$19.8 hourly Auto-Apply 5h ago
Airline Customer Service Agent SEA - English/Mandarin Speakers
Pacific Aviation 4.1
Customer service advocate job in Seattle, WA
Job Description
Must be fluent in Mandarin and English
Pacific Aviation is seeking bilingual Airline CustomerService Agents fluent in Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of China Airlines. This night shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.
With over 25 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.
What You'll Do
Welcome and assist passengers through check-in, boarding, and arrival processes
Accurately review travel documents and issue boarding passes
Offer bilingual assistance to travelers with questions or concerns
Communicate clearly with passengers, coworkers, and airline staff
Help maintain a smooth flow of operations in the terminal
Ensure compliance with airline procedures and safety standards
Contribute to a team that thrives on cooperation, respect, and high-quality service
Requirements
What You Bring
Fluency in Mandarin and English (required)
Strong interpersonal and communication skills
Computer skills with accurate data entry
Ability to stay calm and effective in a busy airport environment
Physical ability to be on your feet and move throughout the shift
Legal authorization to work in the U.S.
Must pass a background check and drug test Schedule
Must be available weekends and holidays
Schedule
Part-Time
Must be available weekends and holidays
Must be able to work a 4 to 5 hour shift between the hours of 6pm to 2am
Benefits
Hourly Rate: $ 21.00
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO)
Paid Training
Uniform Provided
Parking Discount
Referral Bonus
$21 hourly 28d ago
Head of Customer Success & Professional Services
Insight Global
Customer service advocate job in Bellevue, WA
We're hiring for a Head of Customer Success & Professional Services role to support a global leader in Last Mile Technology space. This is a high-impact leadership role responsible for building out, clearly defining and scaling the Customer Success and Professional Services functions. You will drive customer satisfaction, retention, and expansion while ensuring seamless onboarding and implementation for enterprise clients. The role requires a unique blend of strategic leadership, operational rigor, technical expertise, and customer-centric thinking. You will partner cross-functionally with Sales, Product, Engineering, and Marketing to deliver exceptional customer outcomes and revenue growth.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 8+ years in Customer Success and Professional Services leadership roles, supporting SaaS platforms.
- Proven track record of driving retention, expansion, and satisfaction in enterprise accounts.
- Strong technical aptitude (APIs, integrations, data mapping) and project management skills.
- Knowledge of and experience with utilizing AI and ML to enhance products, CS and PS processes, etc.
- Exceptional leadership, interpersonal, and relationship-building abilities.
Analytical and strategic thinker with data-driven decision-making. - Experience in logistics, Last-Mile, or supply chain operations (e.g., Expeditors, Onfleet, Route4Me, Amazon Last Mile).
- Familiarity with a variety of CS and CRM platforms such as Vitally CSM, Salesforce CRM, ZoomInfo, Marketo, etc.
- Understanding of logistics terminology (LTL, FTR, micro-fulfillment, route optimization).
$45k-85k yearly est. 45d ago
Lawn Care Field Service Professional
Spring-Green Lawn Care 4.3
Customer service advocate job in Mill Creek, WA
Full Time, Monday-Friday, some Saturday work in Spring, Overtime available, $20 per hour starting wage, certified pesticide applicators $22 per hour, commission, bonus, sign on bonus, paid training, PTO, Paid Holidays, uniforms provided, company vehicle, provided.
Benefits/Perks
Sign-on bonus for licensed Pesticide operators/applicators new to our organization.
Hourly pay rate in addition to production bonuses for meeting goals.
paid training to obtain the required Pesticide License.
Competitive benefits include, paid holidays, paid sick time, and paid vacation after one year.
Flexible Schedules
Competitive Compensation
Careers Growth Opportunities
Company OverviewFor more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Job SummaryThe Lawn Care Technician (Field Service Professional) is our company's frontline. You will be the customer's “lawn care guy or gal”. Your purpose is to ensure proper lawn, tree, and pest applications are applied timely and safely. Our customers' expectations are a green weed-free lawn and you will be the front runner in helping achieve those outcomes. While also educating the customer on what they should be doing culturally to participate where they can. Educating and communicating is just as important as how the applications are applied. You will become well respected in your knowledge and execution. Understanding the needs of the lawn, tree, and or pest control you will also sell all necessary services they may need. You will do this while being a part of a team and also independently. Responsibilities
Develop the knowledge and skills to make appropriate lawn and tree care application services, diagnose lawn and tree problems, properly perform sales estimates, be proficient in communicating the selling points of all Spring‐Green Services and effectively communicate the benefits to the customer.
Provide a high level of service to the customer by performing all service calls and assigned estimates on a priority basis
Effectively communicate with the customer in a friendly and professional manner.
Obtain and maintain all required pesticide licenses, become familiar with product labels and SDS and accurately mix approved lawn or tree materials.
Perform professional service applications as outlined in your training and in The Spring‐Green Way.
Qualifications
High school diploma or equivalent (GED)
Must have a valid driver's license with a good driving record and follow GPS directions to find job site locations.
Must be at least 18 years old for insurability purposes.
Must pass a criminal background check, as well as MVR requirements.
Ability to work Monday through Friday and Saturday as required
Must enjoy working outdoors and be able to work in temperature ranges from teens to over 90 degrees and in varying weather conditions
Must be able to lift 50-pound bags of fertilizer, load, unload, push, lift and guide rotary spreader with a total weight of 80-100 pounds and maneuver 400-foot spray hose.
Ability to follow driving directions and familiarity with assigned service area a plus
Compensation: $20.00 per hour
For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry's best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service.
Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green franchised system. Each Spring-Green franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green franchisee posting the position.
$20-22 hourly Auto-Apply 60d+ ago
Automotive customer service advisor
M&N Absolute Auto Repair
Customer service advocate job in Everett, WA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
About the Role:
Join M&N Absolute Auto Repair as an Automotive CustomerService Advisor, where you'll be the friendly face and voice that connects our customers with top-notch automotive care. In this dynamic role, you'll help ensure a seamless experience for our clients while contributing to a team that values excellence and customer satisfaction.
Responsibilities:
Greet customers warmly and assess their automotive service needs.
Provide accurate estimates and explain recommended services and repairs.
Coordinate service appointments and manage the service workflow.
Communicate effectively with technicians and customers regarding vehicle status.
Handle customer inquiries and resolve any issues or concerns promptly.
Maintain accurate records of customer interactions and service history.
Promote additional services and products to enhance customer satisfaction.
Ensure a clean and organized service area for an inviting customer experience.
Requirements:
High school diploma or equivalent; automotive background is a plus.
Proven experience in customerservice, preferably in the automotive industry.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Basic computer skills and familiarity with automotive service software.
Positive attitude and a passion for helping customers.
Valid driver's license with a clean driving record.
About Us:
M&N Absolute Auto Repair has been serving the Everett, WA community for over a decade, providing reliable and high-quality automotive services. Our customers love us for our honest approach and commitment to excellence, while our employees appreciate a supportive work environment that fosters growth and teamwork.
$31k-38k yearly est. 21d ago
Social Services Liaison
Regency Coupeville
Customer service advocate job in Coupeville, WA
As Social Services Liaison, you assist in providing for residents' social, emotional, and psychological needs. You plan for residents' discharge and ensure they reach their full potential.You will:
Support individual needs, preferences, routines, concerns, and choices
Arrange needed adaptive equipment, clothing, personal items, and referrals to outside agencies
Coordinate social services with the management team
Document in the patient clinical record
Communicate with and encourage the family to participate in care planning
Provide residents with information concerning resident rights, living wills, etc. Explain as necessary
Report to community Administrator/ Social Services Director
You currently:
Promote resident rights, dignity, and confidentiality standards
Problem-solve creatively, are organized, and flexible.
Display excellent written and oral communication skills
Prefer one to two years working in geriatrics/long-term care.
Must have Bachelor's or Master's degree in Social Work.
Our full-time Benefits:
Medical / Dental / Vision Insurance
Prescription Drug Coverage
Paid Time Off (PTO)
Paid Life Insurance
Employee Assistance Program (EAP)
Employee Discounts (movies, restaurants, gifts, & more)
401-K
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
$35k-46k yearly est. 5d ago
Mediator | Workforce Relations Specialist
Prosidian Consulting
Customer service advocate job in Seattle, WA
ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources.
The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue.
Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO).
This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to:
Lead detailed, factual employee relations reviews and summarize findings in a written report.
Research and understand agency policies, guidelines, etc. to better assess conflict.
Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions.
Provide completely neutral guidance to effective conflict resolution.
Provide guidance to the OMAO and its employees in various matters.
Identify mediation trends and adhere to best conflict resolution practices.
Have a strong understanding of federal government business operations and work process.
Support project teams and program managers and provide daily execution assigned work functions.
Summarize issues and findings in a clear and logical manner.
Have strong analytical and problem solving skills.
Qualifications
The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution.
Bachelor's degree REQUIRED, Master's degree preferred.
Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials.
At least 5 years relevant experience in mediation/arbitration.
Experience in formal alternative dispute resolution (ADR) services is a plus, but not required.
Ability to work effectively both independently and as part of a team.
Candidate must have strong attention to detail and organizational skills.
Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
Demonstrated leadership, management, organizational, and decision-making skills.
Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
Excellent interpersonal skills and client service provision.
Excellent written and verbal communication skills.
Experience in project administration and management procedures strongly preferred.
Experience in the use of database applications and presentation software desirable.
Intermediate level proficiency in MS Excel and other MS Office Suite programs.
Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
Understanding and proficiency in financial and project management systems and procedures.
TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION: Work shall be conducted at the CONUS/OCONUS - Norfolk, VA
U.S. Citizenship Required
Excellent oral and written communication skills
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
#HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
----------- ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
$33k-46k yearly est. Easy Apply 60d+ ago
Customer Service Advisor
Radius Recycling
Customer service advocate job in Lynnwood, WA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$31k-38k yearly est. 11d ago
Customer Service Agent - SEA
Alaskaair
Customer service advocate job in Seattle, WA
Company Alaska Airlines The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The role of the CustomerService Agent is to create an airline that people love. This is accomplished by engaging guests with care and creating remarkable experiences while assisting with travel needs. As a member of the customerservice team at Alaska Airlines, you will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is an individual contributor role and a union represented position.
Key Duties
Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment.
Perform iPad, computer, and paperwork tasks.
Perform boarding and gate duties (e.g., drive jetbridge for loading and unloading, make gate announcements, assign seats, rebook guests that miss flights, and assist guests with disabilities including pushing wheelchairs).
Assist and de-escalate upset guests to provide a positive travel experience.
Assist guests whose bags are missing or damaged (e.g., take baggage claims, provide options for repair or replacement, and help locate missing bags).
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Additional Details
Must have an Enhanced ID/Driver's license or valid Passport at time of hire.
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
Day in the Life To tell you more about the role, challenges, and rewards of being an Alaska CustomerService Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started. If you are unable to view the video, click this link: *************************************** Job-Specific Experience, Education & Skills
Required
A minimum of 6 months of customerservice or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Must be able to approach guests as they walk through the door with a smile and greeting.
Typing speed of at least 25 WPM.
Ability to consistently lift 50 lbs.
Must be able to push/pull 50 lbs.
Must be able to bend, stoop, squat, reach, and grasp.
Flexibility to work varied shifts at any time in 24-hour period (e.g., weekends, holidays).
Ability to participate in paid training for eight (8) consecutive days.
Ability to learn and use an iPad and computerized check-in system.
Ability to adapt to performing work according to set procedures.
Ability to anticipate needs of others in a fast-paced environment.
Ability to be flexible and able to adapt to change in a fast-paced work environment.
Ability to work with large diverse groups of people.
Must have an Enhanced ID/Driver's license (REAL ID), or valid Passport, or be able to supply compliant document(s) to obtain a SIDA badge through the Port of Seattle at time of hire.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate USD $20.58/Hr. Total Rewards
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Apply by 7:00 PM Pacific Time on 2/7/2026 FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Frontline Location Seattle - Airport We can recommend jobs specifically for you! Click here to get started.
$20.6 hourly Auto-Apply 6d ago
Customer Service Agent
Albert Lee 3.8
Customer service advocate job in Kent, WA
Job Summary: The responsibility of the CustomerService Representative is to answer emails and accept phone calls from external customers, sales staff and vendors. Apart from responding to these inquiries, our CustomerService Representative provides information that will help the customer in making decisions to resolve their appliance related concerns. Our ultimate expectation is to hire and retain individuals that enjoy a challenging, fast-paced environment with room to grow within the organization.
Essential Functions of the Position:
Handling customerservice issues by obtaining and evaluating all relevant data.
Dealing with customers by phone, email or in-person in a professional manner.
Managing customer accounts, keeping detailed documentation of interactions.
Providing customers with discounts, refunds, exchanges or other offers regarding their purchase.
Assisting customers with complaints and service needs regarding their purchase.
Qualifications
Preferred Qualifications:
Computer skills
Phone skills
Requirements:
Outgoing personality
Enjoy working in a fast paced, ever-changing environment.
Organizational and time management skills.
Verbal and written communication skills.
Team player with the ability to work independently.
Background Check.
Benefits:
Health Insurance Coverage (Medical, Dental & Vision) *
PTO (Paid Time Off) program *
401K *
*Eligibility requirements covered during interview
$31k-38k yearly est. 11d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advocate job in Seattle, WA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$30k-35k yearly est. 8d ago
Customer Service Agent
Snap 20
Customer service advocate job in Seattle, WA
The CustomerService Agent is responsible for providing customerservice to all inbound and outbound passengers. A three (3) weeks paid CustomerService Agent training is provided in Honolulu.
Essential Functions:
Prepare, report and account for necessary documents. Accountable for money transactions. Check and correct reports and other documents. Operate equipment necessary to perform job. Where required, record and report meteorological observations. Perform Aircraft Marshall duties as required, and other related duties as customarily performed.
$29k-37k yearly est. 60d+ ago
Customer Service Agent Part Time
Perunhr
Customer service advocate job in Seattle, WA
What you'll do
Promotes and sells air travel to the traveling public or freight forwarders.
Provides assistance with passenger check-in and cargo acceptance.
Interprets government rules and requirements for domestic and international travel or cargo shipments.
Meets and dispatches aircraft within established times.
Provides assistance to distressed passengers and customers.
Protects company property and revenue.
Provides for safe travel.
Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
Uses organizational skills to perform multiple tasks within a limited time period.
Is self-motivated and requires minimal supervision.
Responds and assists during security and emergency situations.
Follows internal/external policies and procedures.
May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
Depending on airport location this position may work in various weather conditions.
Due to flight operations CustomerService Agents work shifts that include irregular and/or extended hours, weekends and holidays.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
$29k-37k yearly est. 60d+ ago
Customer Service Agent
Fsqa
Customer service advocate job in Seattle, WA
The CustomerService Agent is responsible for providing customerservice to all inbound and outbound passengers. A three (3) weeks paid CustomerService Agent training is provided in Honolulu.
Essential Functions:
Prepare, report and account for necessary documents. Accountable for money transactions. Check and correct reports and other documents. Operate equipment necessary to perform job. Where required, record and report meteorological observations. Perform Aircraft Marshall duties as required, and other related duties as customarily performed.
$29k-37k yearly est. 60d+ ago
Shared Services Specialist Candidate Bank
University of Washington 4.4
Customer service advocate job in Seattle, WA
**UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.** Shared Services Specialists play an important role in UW's success as a global leader in education, research and health care. In this collaborative role, you would be part of a Shared Services Unit (SSU), using Workday Finance to provide a mix of financial budgetary and human capital management services to multiple units within a school, college or UW campus.
This candidate bank is recruiting for Shared Services Specialist (SEIU Local 925 Clerical Nonsupervisory) vacancies that are or may become available at UW Bothell, UW Seattle and UW Tacoma.
If you are interested in Shared Services Specialist positions in UW Medicine, please click here (******************************************************* LocationID=88&\_ga=2.7095026.1742**********************040833.1653320489) to search for current vacancies.
**JOB RESPONSIBILITIES**
Shared Services Specialists perform a variety of functions including:
+ Advise client units on fiscal, procurement, travel, accounts receivable, HR/payroll, grant pre-award, grant close, accounting, and other policies and procedures as determined by Shared Services leadership;
+ Complete transactions on behalf of client units in one or more of the following areas: accounting, procurement, travel, accounts receivable, HR/payroll, grant pre- and post-award, and other areas as determined by Shared Services leadership;
+ Analyze fiscal data and report on trends to client units and/or central offices;
+ Develop procedures for implementation, execution, control and review/audit of fiscal operations;
+ Analyze customerservice data and other performance metrics to recommend improvement initiatives to shared services colleagues and leadership/governance; and
+ Independently and/or collaboratively research College, UW, State, and Federal processes and policies as appropriate to business needs;
+ Perform other related duties as required.
**MINIMUM QUALIFICATIONS**
Bachelor's Degree and two years of work experience in fiscal, accounting, or payroll experience.
**HOW THIS CANDIDATE BANK WORKS**
+ This candidate bank is used to prequalify candidates for current and future Shared Services Specialist job openings.
+ If you meet the minimum requirements, you will receive email notices when Shared Services Specialist positions become available that includes a link to apply. The email will include the name of the hiring department, a detailed job description, the work location, additional job requirements (if any) and other details about the position.
+ You can withdraw from the candidate bank at any time from your candidate record.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$54,732.00 annual
**Pay Range Maximum:**
$73,608.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU Local 925 Nonsupervisory
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$54.7k-73.6k yearly 60d+ ago
Event Operations Staff | Part-Time| Lynnwood Event Center
Oak View Group 3.9
Customer service advocate job in Lynnwood, WA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Event Operations Staff perform facility set-ups, tear-downs, clean-up and routine building maintenance as scheduled. Light to moderate building maintenance is included in these requirements
This role pays an hourly rate of $20.00 to $24.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Lynnwood Event Center, previously Lynnwood Convention Center, is a vibrant venue located 15 miles north of downtown Seattle. With sweeping mountain views and a short ride by car to the Puget Sound, we offer our clients and guests more than the typical meeting space. Built in 2005, we currently have 34,000 square feet of meeting space that stays busy year round and we're looking forward to a future expansion that will include additional indoor and outdoor event spaces and remodel of our existing space. At Lynnwood Event Center, we create, nurture, and sustain an inclusive culture, where differences drive innovative solutions to seamlessly exceed the expectations of our tenants, team members, the local community, and all guests who come through our doors.
Responsibilities
We are looking for someone who:
Is Service-focused, People-focused
Has excellent organizational, planning and problem-solving skills
Has the ability to prioritize and to handle multiple projects simultaneously
Has exceptional interpersonal skills
Has extraordinary communication skills both verbal and written, utilizing the English language
Has the ability to calculate figures and amounts such as discounts and percentages
Has a professional presentation, appearance and work ethic
Has the ability to function successfully in a fast-paced environment
As a part of this job you will:
Set up and strike chairs, tables, staging, and related equipment
Transport carts, tables, chairs, boxes, and dance floor
Assist Event Managers with event needs and changes as requested
Setup audiovisual and catering equipment as directed
Operate motorized equipment such as floor scrubbers, vacuums, carpet extractors, and related equipment as needed for projects
Assist with basic maintenance such as pressure washing, touch-up painting, and monitoring the condition of furniture and equipment.
Regular inspection of the facility for damage and overall cleanliness
Assist Event Houseman with cleaning of the facility as needed
Qualifications
Demonstrated knowledge of basic tools and methods to set-up and strike various items including tables, chairs, and stages.
The candidate must be able to read and interpret plan drawings in conjunction with written guidelines to achieve various setup needs.
Can read, write, and speak English. High School diploma or general education degree is required and must have ability to follow detailed instructions for tasks assigned.
The ideal candidate must be willing to work extended, often irregular hours including nights, weekends, and holidays as required by events.
A positive attitude and an outgoing personality are a plus. Previous event set up experience is preferred.
Must be willing and able to work extended, often irregular hours including nights, weekends, and holidays as required by events
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to stand for long periods of time and may have to reach with hands and arms, stoop, kneel, crouch, and crawl.
The employee must regularly lift and move up to 75 pounds.
This position requires work in both indoor and outdoor settings and may be subjected to adverse weather conditions.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$20-24 hourly Auto-Apply 3d ago
Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Customer service advocate job in Everett, WA
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$35k-40k yearly est. 4d ago
Airline Customer Service Agent SEA - English/Japanese Speakers
Pacific Aviation 4.1
Customer service advocate job in Seattle, WA
Job DescriptionHourly Pay $21.00 per hour Join Pacific Aviation at SEA - Where Every Journey Begins with You!
Are you passionate about aviation, customerservice, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline CustomerService Agent at the Seattle - Tacoma International Airport
At Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a CustomerService Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.
Your Role in the Passenger's Journey:
Welcome and assist passengers through check-in, boarding, and arrival processes
Accurately review travel documents and issue boarding passes
Offer bilingual assistance to travelers with questions or concerns
Communicate clearly with passengers, coworkers, and airline staff
Help maintain a smooth flow of operations in the terminal
Ensure compliance with airline procedures and safety standards
Contribute to a team that thrives on cooperation, respect, and high-quality service
Requirements
What We're Looking For:
Exceptional CustomerService Skills - You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
Strong Attention to Detail - You ensure all travel documents, procedures, and protocols are accurate and followed.
Team Player Mentality - You work well with others and contribute to a positive, collaborative environment.
Tech-Savvy & Organized - You can quickly learn airline systems and efficiently manage tasks.
Professionalism & Problem-Solving Skills - You handle challenges with patience, empathy, and quick thinking.
Shifts Available (Part-Time):
4-5-hour shifts available for the following time slot:
9:00 AM - 1:00 PM
Must be available to work at least 4 days per week, including weekends and holidays.
Must be able to Friday, Saturday and Sunday
Bilingual Preferred:
English + Japanese
Benefits
Hourly Pay Rate: $21.00
Medical, Dental, & Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Company-Provided Uniform
Parking Discounts
Paid Training
Referral Bonus Program
Cell Phone Plan Reimbursement
Ready to Take Off with Pacific Aviation? Apply Today!
If you're ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we'd love to hear from you. Click Apply Now to start your journey with us!
Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How much does a customer service advocate earn in Marysville, WA?
The average customer service advocate in Marysville, WA earns between $33,000 and $46,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Marysville, WA