Customer service advocate jobs in Ocala, FL

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .

The Solutions Executive leads the delivery of integrated solutions across multiple segments within the construction industry. This role is pivotal in shaping the strategic direction of the business by leveraging industry expertise and insights to develop scalable, service-based solutions that drive operational efficiency and long-term organizational growth. Responsibilities + Develop solutions, project plans, project schedules, budgets, work timetables, and process improvements. + Manage multiple teams and projects across North America and Canada, ensuring projects are completed on time, within budget, and in compliance with safety and quality standards. + Collaborate with clients, business development, delivery operations, and other internal stakeholders to support the full life cycle of the business, including sales support, project execution, and project closeout. + Collaborate with leadership to shape growth strategies, investment plans, and key capabilities that drive business expansion within the construction industry. + Build and maintain strong customer relationships and provide regular updates on project progress, challenges, and solutions. + Review and negotiate contracts with potential clients, subcontractors, and suppliers, including the development of Statements of Work, Work Orders, RFX's, and Change Orders. + Prepare cost estimates, pricing, track expenses, and ensure financial efficiency. + Ensure adherence to regulatory compliance, safety regulations, and legal requirements. + Identify potential risks and implement mitigation strategies. + Address delays, emergencies, and unforeseen issues effectively. + Execute supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Skills + Commercial/Industrial construction background in areas such as EV plants, semiconductors, and data centers. + Proven experience as a construction project manager with a leading general contractor, successfully delivering large-scale industrial and/or commercial projects. + Strong experience in estimating, pricing, budget management, contracts, and scheduling. + 5+ years of experience managing teams, including training, development, mentorship, and day-to-day responsibilities. + Proficiency with industry-specific software and technologies such as Procore, Primavera, and MS Project. + Strong knowledge in construction methods, materials, and regulations across multiple construction industries. + Proven capabilities in developing solutions to problems, defining project life cycles, managing deliverables, customer expectations, and compliance with quality processes. + Proven written, oral, and presentation skills with the ability to conduct meetings with high-level decision makers. + Ability to effectively communicate and partner with cross-functional teams and roles in a virtual environment. Additional Skills & Qualifications + Ability to travel across the United States up to 50%. Work Environment The role involves working in a dynamic construction environment that requires travel across the United States up to 50% of the time. Proficiency with industry-specific software and technologies, such as Procore, Primavera, and MS Project, is essential. The position demands strong communication skills and the ability to collaborate effectively in a virtual setting with cross-functional teams. REFCR2023 Job Type & Location This is a Permanent position based out of Brooksville, FL. Pay and Benefits The pay range for this position is $110000.00 - $160000.00/yr. Medical and dental insurance plans Health Savings AccountLife and disability insurance 401(k) match, profit sharing and 529 plan Paid holidays and 20 days of paid time off each year for new employees Consumer discounts Flexible spending accounts and employee assistance programs Workplace Type This is a fully onsite position in Brooksville,FL. Application Deadline This position is anticipated to close on Dec 17, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

About the Organization: Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance. About the Position: Are you a people person with a passion for helping others? Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a Part-Time Customer Contact Center Representative. As a Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. What you'll do as a Customer Contact Center Representative: Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions. Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience. Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals. Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance. For more information on becoming a Customer Contact Center Representative, please see the attached job description. Customer Contact Center Representative Requirements: Minimum: High school diploma or equivalent required, one year in a customer service/retail environment. Must be able to attend work regularly and on time and perform position requirements with little supervision. Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior. Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours. Preferred: Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending Customer Contact Center Representative Benefits: Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace. Monday - Friday, 9:00am - 3:00pm

Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward of your working environment? Then read on…

LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, child welfare, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, Hernando counties. JOB SUMMARY: The Care Coordinator functions as an advocate and support person to those individuals assigned. This employee links them to appropriate services and monitors the progress or lack of progress by the individual. The Care Manager works closely with the individual, the individual's family, LifeStream staff, and other community organizations to meet those needs and to allow the individual to live as independently as possible within the community. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. * Convenes/attends staffing as necessary for assessing and coordinating services for clients. * Completes required agency, funding, legal, statistical and fiscal documentation in an accurate and timely manner. * It is important for a person in this position to enjoy working with difficult clients and act as a role model whenever possible. * Able and willing, to work flexible hours. * Regular driving between appointments and a clean driving history and valid driver's license is an essential function of the position. * Direct care services include assessment interventions and case management. * Services provided within the community and the team members must be flexible to meet with individuals at various times. * The employee will assume program responsibilities as designated by the Supervisor. * Participate consistently in all in-service training programs. * The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers. * The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance. * Willingness to abide by the company's published rules and regulations COMPETENCIES: Culmination of the Knowledge, Skills, Abilities, and Motivation (KSAM) that are required for an employee to be successful. * Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. * Consumer Focus: Consistently commits to meeting the expectations and requirements of internal and external consumers * Valuing Diversity: Works effectively with all races, nationalities, cultures, disabilities, ages, and genders * Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. * Listening: Is attentive and listens to others. Considerate of the opinions of others when in disagreement. * Conflict Management: Consistently promotes calm dialogue and cooperation during moments of conflict. * Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. * Organizing: Orchestrates multiple activities to accomplish a goal and keeps orderly files and records such that information can be retrieved when requested. * Creativity: Tries old solutions to problems but will search for new methods when challenged. * Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. * Job Specific Learning: Successfully incorporates new learning into his or her job. KNOWLEDGE and JOB SKILLS: Must also be familiar with the physical, social and emotional characteristics associated with the substance abuse disease concept, with co-occurring (MH) disorders, and with trauma-informed care concepts. Good clinical skills with the ability to make clinical decisions about the individual's stability are basic. Crisis intervention skills are vital. Time management skills are fundamental. Good verbal and written communication skills are vital to this position. Good handwriting and documentation skills are essential. Professional telephone skills are essential. Computer knowledge is vital to the satisfactory performance of this position. JUDGMENT/DECISION MAKING: Able to make sound assessment of consumer risks and needs. Must interact with consumers through a trauma informed approach. Must utilize judgment in a manner that will actively promote the program through their actions and interactions with others. Must uphold ethical standards of practice. EDUCATION & EXPERIENCE: * Education: * Bachelor's Degree with major course work in the human services field required * Experience: * Minimum of Two years' experience in the social services field * Minimum of Two (2) years of experience working with the chronically mentally ill in an acute psychiatric or case/care management function required * If in personal recovery, two (2) years of successive recovery required * Must be Over the age of 21 * Minimum of 5-years driving experience required * Possess a continuously valid US Driver's license for the past three years, from date of issue required * Safe Driving record required LifeStream Benefits * Health/Dental/Vision Insurance * Short Term Disability * Pension Plan * 403(b) * PTO (Over 4 weeks your 1st year!) * Flexible Work Schedules * Tuition Reimbursement Program * Free Telehealth Services * And More! Quick Apply or through LifeStream's Website: ******************************************************************** LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.

Job Details Ocala, FL (In-Office) - Ocala, FLJob Posting Date(s) 04/22/2025Job Description is fully onsite at our Ocala, FL office location. The Customer CARE Specialist - Bilingual role serves as a key member of our customer service team, providing exceptional support to both English- and Spanish-speaking borrowers in a high-volume, fast-paced call center environment. This role is essential to building strong relationships across the borrower lifecycle by delivering accurate, empathetic, and efficient service through both inbound and outbound interactions. Using tools such as Five9 and FICS' Mortgage Servicer, the Bilingual Specialist will manage customer inquiries, conduct proactive outreach, and ensure account data accuracy while maintaining full compliance with privacy regulations. With a focus on creating “Raving Fans,” this role requires not only fluency in Spanish but also strong communication skills, attention to detail, and a passion for delivering best-in-class mortgage servicing support. Core Competencies: Bilingual Communication Excellence: Communicates fluently and professionally in both English and Spanish, ensuring all borrower interactions are clear, respectful, and culturally responsive. Customer-Centered Service: Demonstrates empathy, patience, and a solutions-first mindset to create exceptional borrower experiences across diverse communities. Technology Proficiency: Utilizes tools such as Five9 and FICS' Mortgage Servicer to manage calls, verify accounts, and document interactions with accuracy and efficiency. Compliance & Confidentiality: Maintains strict adherence to data privacy regulations and company policies while handling sensitive borrower information. Productivity & Prioritization: Evaluates and prioritizes work in real time to meet performance targets and manage frequent deadlines in a dynamic call center environment. Collaboration & Team Support: Communicates effectively with peers and supervisors to ensure consistency, coverage, and shared success across the team. Ownership & Accuracy: Takes full ownership of each borrower interaction and task, ensuring high levels of accuracy, follow-through, and accountability. Cultural Awareness & Sensitivity: Recognizes and respects cultural differences, creating a welcoming experience for all borrowers regardless of background or language. Duties/Responsibilities: Customer Experience & Relationship Building Deliver high-quality customer service in both English and Spanish, assisting borrowers across the full life cycle of mortgage servicing. Handle inbound calls and conduct outbound outreach (e.g., welcome calls, payment reminders) using Five9, ensuring borrowers feel heard, valued, and supported. Identify borrower needs, provide accurate information, and resolve issues with empathy and professionalism. Uphold Essex Mortgage's commitment to creating “Raving Fans” through proactive, compassionate, and solutions-driven service. Operational Excellence Utilize FICS' Mortgage Servicer to accurately access, update, and verify borrower accounts and servicing information. Ensure full compliance with data privacy regulations and internal security protocols during all borrower interactions. Maintain detailed and timely call documentation, issue resolution notes, and task completion records. Meet or exceed daily, weekly, and monthly performance targets (e.g., call handle time, hold time, wrap time, and customer satisfaction scores). Problem Solving & Escalation Support Actively listen to borrower concerns, identify root issues, and escalate complex cases to appropriate departments with clear documentation and context. Clearly articulate available solutions, next steps, and expectations in both languages, ensuring borrowers understand their options. Contribute feedback to leadership regarding borrower trends, recurring issues, and opportunities for process improvements. Campaign & Compliance Execution Execute scripted outbound campaigns (e.g., loss mitigation outreach, courtesy calls), transferring calls to specialized departments when appropriate. Maintain compliance with federal, state, and company communication guidelines for all scripted and unscripted interactions. Assist with returned mail processing, administrative follow-ups, and other team support duties as assigned Team Support & Continuous Learning Participate in team meetings, training sessions, and performance huddles to stay aligned with goals and updates. Share insights and support peers to ensure a collaborative, consistent borrower experience. Embrace ongoing learning opportunities to remain current on servicing updates, system enhancements, and customer care best practices. Education, Experience and/or Skills: High School Diploma or GED required; Associate's or Bachelor's degree in Business, Communications, or a related field preferred. Fluency in both English and Spanish is required, with the ability to speak, read, and write professionally in both languages. 1-2 years of experience in a customer service or call center environment, ideally in mortgage servicing, banking, or financial services. Prior experience handling inbound and outbound call campaigns, with a strong focus on meeting customer service performance metrics. Familiarity with mortgage servicing systems, especially FICS' Mortgage Servicer, is preferred. Experience using Five9 or other cloud-based call center platforms is a plus. Knowledge of data privacy, FDCPA, and customer interaction compliance requirements in a financial services environment. Proven ability to remain professional, courteous, and composed in high-pressure or emotionally sensitive customer situations. Computer & Equipment Skills: Intermediate in Microsoft Office programs (Word, Excel, PowerPoint) Word processing (speed and accuracy) MSP or FICS' Mortgage Servicer a plus Email Internet software Use typical office equipment (computers, fax, phones, copiers, scanners, etc.) Physical Requirement: Vision (with or without correction) sufficient to read a computer screen and to operate office equipment Clear speaking voice on the telephone, in person, and recorded Hearing within normal ranges in noise environments typical of office Able to sit for long periods of time at computer or other work-station and in meetings Able to use computers and operate equipment Able to lift 10 pounds occasionally unassisted Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship. EEO Statement: As part of our dedication to the diversity of our workforce, Essex Mortgage is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Description Down Home Properties in Wildwood, FL is looking for a full time customer service representative to join our team. Our ideal candidate is someone with strong phone skills, has the ability to multi-task and keep organized. Responsibilities Handle complaints and provide appropriate solutions in a timely manor Schedule annual maintenance and repairs with local vendors Work with property owners via phone and email to obtain permission for needed repairs Follow up with guests and owners to ensure positive outcome for all Scheduling field representatives daily work load Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly Good communication skills Follow through Multi-task Time management We are looking forward to receiving your resume. Thank you.

Entry Level Vehicle Service Specialist What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Energize your Career at SECO Energy! General Purpose of Job This position is responsible for planning, quality assessing, and auditing vegetation clearance work needed on SECO's transmission and distribution system. This includes cycle and non-cycle maintenance trimming/removals, mowing and herbicide application, and debris hauling. This position must ensure that all line-clearing and work planning is performed in accordance with SECO Line Clearance Specifications, Florida Public Service Commission (FPSC) guidelines and adheres to all federal, state, and local laws and regulations. The overall goal of this position is to passionately pursue the elimination of "tree caused" electrical outages in a safe, member focused, efficient, and environmentally responsible way. This position must demonstrate a firm commitment to customer service as they will frequently interact with both internal and external customers. Minimum Required Qualifications and Competencies The following includes the minimum job requirements and essential duties for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees. Education * Minimum: Two (2) year associate degree in horticulture, arboriculture, forestry, or related field of study. * A high school diploma or GED with four (4) years of vegetation management experience in the electric utility industry or six (6) years of related experience in the electric utility industry may be considered in lieu of an associate degree with two (2) years of vegetation management experience in the electric utility industry or four (4) years of related experience in the electric utility industry. Experience * Minimum: Two (2) years of vegetation management experience in the electric utility industry or four (4) years of related experience in the electric utility industry. * Preferred: ISA certified Arborist Certification or ability to obtain within 18 months of employment. * Preferred: ISA certified Utility Specialist or ability to obtain within 30-months of employment. * Preferred: Possess a "Commercial Applicator License" issued by the Florida Department of Agriculture and Consumer Services, Pesticide Certification Office, or ability to obtain within one (1) year of employment. Other Requirements * Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephone. * Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations. * Normal work hours will either be eight (8) or ten (10) hours between 7:00 am and 6:00 pm, Monday through Friday. * Successful completion of pre-employment background check, physical and drug screen.

Job Details Ocala, FL None Restaurant - Food ServiceDESCRIPTION THE ISERV GROUP is an established multi-brand hospitality company on a mission to faithfully serve each other, guests, stakeholders and our communities with everything entrusted to us. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. THE ISERV GROUP is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. Our vision is to be a thriving business, top employer, and trusted community partner focused on growth while upholding values that honor God & people. We are currently seeking Barista's & Roasters to join our Symmetry Coffee team! Benefits Competitive Pay Work/Life Balance 401K Health/Dental/Vision Insurance Team member food discounts Ongoing development Multiple Levels of Care (Team Chaplains, iServ Cares) Community Service Opportunities Responsibilities include, but are not limited to: Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to guests; correctly customizes orders as requested. Preparing and serving coffee, tea, and other items according to standards Describes product details to guests. Interact with guests with an encouraging, friendly, and informative attitude. Receives and processes guests' payments - Accurately handle cash and credit card payments, following appropriate cash-handling procedures. Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels. Ensures service stations are properly stocked with paper products or beverage preparation items. Cleans and sanitizes all equipment, utensils, dishes, and work areas. Cleans and sanitizes service and seating areas. Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment. Properly use and maintain all front-of-house (FOH) and back-of-house (BOH) equipment. Stocks supplies or retail products; may inventory, order, or receive products as directed. Ensuring our mission, values and objectives are communicated, understood, and practiced. Performs other related duties as assigned. QUALIFICATIONS Required Qualifications: Must be at least 16 years of age Excellent verbal and written communication skills. Ability to follow all safe food handling procedures and sanitation practices. Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent guests. Ability to serve guests quickly, efficiently, and kindly. Must be outgoing and friendly. Must be able to carry out duties independently and work as a part of a team. Ability to multi-task and complete tasks quickly with accuracy. Ability to maintain a high level of accountability. Desired Qualifications: Ability to contribute to a healthy and collaborative team environment. Job Expectations: Must be able to lift up to 15 pounds at times. Must be available to work early mornings, evenings, weekends, and select holidays. If you have a love for incredible coffee and would like to join our team for a perfect morning brew, APPLY NOW!

About Us At Comfort Temp Heating and Air, we've been keeping Florida homes comfortable since 1985. As a family-founded company rooted in excellence, integrity, and professionalism, we've built a trusted name in HVAC solutions across Gainesville, Jacksonville, Orlando, and Tampa. We're expanding our residential division and are looking for a driven, energetic, and detail-oriented Outbound Call Specialist to join our growing team. Job Summary If you're motivated by hitting goals, energized by talking to people, and love turning leads into opportunities, this is the job for you. As our Outbound Call Specialist, you'll be the voice of Comfort Temp - calling warm and purchased leads, following up on quotes, and scheduling appointments for our comfort consultants. You'll work directly within ServiceTitan and lead management platforms to maximize conversion rates while maintaining a professional and friendly demeanor on every call. This is a fast-paced, high-energy, in-office role that rewards consistency, personality, and results. Role and Responsibilities * Make 80-120 outbound calls per day to new and existing leads through ServiceTitan and other CRM systems. * Follow up on unsold estimates, inquiries, and aged leads to re-engage potential customers. * Schedule qualified appointments for our residential sales consultants and ensure proper documentation in ServiceTitan. * Communicate clearly and professionally with homeowners to understand needs and promote Comfort Temp's services. * Manage call lists daily to ensure timely outreach and follow-up cadence on every lead. * Track all outbound activity, conversions, and appointments using ServiceTitan dashboards. * Collaborate with marketing and sales teams to provide feedback on lead quality and trends. * Maintain high call energy and professionalism to reflect the Comfort Temp brand on every interaction. * Participate in team huddles, performance reviews, and ongoing training to improve sales technique and call efficiency. Requirements & Abilities * Experience: 1+ year in outbound calling, appointment setting, or inside sales (HVAC, home improvement, or call center preferred). * Communication: Strong phone presence and conversational ability - able to build trust quickly and overcome objections. * Goal-Oriented: Proven ability to meet or exceed daily call and appointment targets. * Tech Savvy: Experience using ServiceTitan, CRMs * Resilience: Thrives under metrics, can handle rejection positively, and stays upbeat. * Organization: Strong attention to detail for data entry, scheduling accuracy, and follow-up management. * Education: High school diploma or equivalent required. Spiff & Bonus Ideas * Base Pay: Hourly (suggested $17-$20/hour depending on experience). * $5 per booked appointment (confirmed in ServiceTitan). * $20 per appointment sold (if the lead converts to a system replacement or new install). * Quarterly Bonuses: For hitting consistent call volume and conversion targets. * Team Goal Bonus: If the team reaches 95% of monthly appointment targets, everyone gets lunch on the company. Company Culture At Comfort Temp, we believe in doing what you say, doing what it takes, walking with purpose, and doing the right thing. You'll work in a fun, supportive, goal-oriented environment that values energy, accountability, and collaboration. We celebrate wins, learn from misses, and push each other to be the best team in Florida HVAC. Application Instructions If you're hungry to grow, confident on the phone, and motivated by results, we want to hear from you! Submit your resume and cover letter to *********************** with the subject line "Outbound Call Specialist - [Your Name]".

2901 Hwy 44 West, Inverness, FL 34453 Accounting Clerk Award-Winning Nick Nicholas Ford Dealership is family-owned and a GREAT place to have a rewarding career! We are seeking a full-time Accounting Clerk to assist with daily operations including balancing and reconciliation, backup for payables, payroll, and more. A basic accounting background and computer proficiency is preferred. Apply now for this great opportunity! Upload your resume and complete the assessment for priority consideration. We will contact qualified applicants. Why work for Nick Nicholas Ford? We appreciate our employees, invest in their success, support our community, charities, and much more! Responsibilities include but are not limited to: Assist with daily accounting operations, back up for payables, payroll and more. Various balancing and reconciliation Dealer reserves Back up for payables Back up for payroll Comparatives Sales tax Some switchboard coverage for lunch or breaks Qualifications Accounting Clerk: Prefer a basic accounting background and computer proficiency Must be detail oriented and reliable Auto dealership experience is a plus! A good work ethic and professional appearance Follows direction and takes initiative Full-Time Benefits: Competitive pay based on experience Health, dental, vision and supplemental insurance plans 401(k) plan Paid vacation and holidays Employee discounts Career growth A positive and professional team environment We are a Drug-Free Workplace and an Equal Opportunity Employer. RequiredPreferredJob Industries Customer Service

Takes Patient information, verifying demographics Provides service and information by answering questions; offering assistance, going the extra mile. Maintains call center database, under HIPAA Laws, updating contact log, working with integrity it's a requirement Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Job Type: Full-time Salary: $13.00 to $16.00 /hour

We are seeking Full Time Call Center Agents to join our Patient Contact Center team in Crystal River. Our Agents play a vital role in delivering outstanding support by assisting callers with inquiries related to our services and products. This role utilizes approved communication scripts to handle both inbound and outbound calls with professionalism and care, addressing patient registration, appointment scheduling, and general customer questions. We uphold company policies to ensure a consistently high standard of customer service throughout every interaction. Key Functions Provide exceptional customer service to promote patient satisfaction and build strong, trusting relationships. Remain knowledgeable about current company policies, procedures, and applicable healthcare regulations to ensure accurate information is shared. Demonstrate consistent professionalism, empathy, and clear communication in all patient and team interactions. Answer inbound calls promptly with a warm, professional greeting; assist with patient inquiries (excluding medical advice), and route calls appropriately. Accurately register patients over the phone, ensuring complete and correct documentation for electronic medical records. Schedule in-person appointments efficiently based on patient needs and provider availability. Maintain consistent phone availability during scheduled work hours, ensuring all calls are answered and no patient inquiries are left unattended. Support the team by performing additional duties and responsibilities as assigned by leadership. Requirements: High school diploma or equivalent; additional education or healthcare training preferred. Demonstrated excellence in customer service with a patient-focused approach. Knowledge of company policies, procedures, and relevant healthcare regulations (e.g., HIPAA). Proficiency in basic computer applications, including data entry and scheduling software. Strong verbal and written communication skills with the ability to convey information clearly and professionally. Consistently professional phone demeanor and effective call-handling techniques. Ability to build and maintain positive relationships with patients, providers, and internal staff. Strong organizational skills with the ability to manage time effectively and prioritize multiple tasks. Proven problem-solving abilities and keen attention to detail. Capable of working efficiently in a fast-paced, high-volume call environment while maintaining quality and productivity standards. Work Environment This is a fast-paced call center setting with frequent phone interactions, shared workspaces, and prolonged periods of sitting or standing. Benefits 401(k) with 4% employer match after 1 year of service Health insurance Dental insurance Life insurance Paid time off This is a Full Time opportunity, approximately 40 hours per week, offering an hourly compensation starting at $15.00-$16.00 depending on experience. If youre a motivated individual with a commitment to outstanding customer service, apply now to join our dynamic team! EOE PM20 Compensation details: 15-16 Hourly Wage PI733b8b36db0e-31181-27714328

About the Organization: Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance. About the Position: Are you a people person with a passion for helping others? Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a full-time Customer Contact Center Representative. As a Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. What you'll do as a Customer Contact Center Representative: Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions. Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience. Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals. Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance. For more information on becoming a Customer Contact Center Representative, please see the attached job description. Customer Contact Center Representative Requirements: Minimum: High school diploma or equivalent required, one year in a customer service/retail environment. Must be able to attend work regularly and on time and perform position requirements with little supervision. Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior. Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours. Preferred: Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending Customer Contact Center Representative Benefits: Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.

Entry Level Vehicle Service Specialist - Part Time What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. , We provide competitive benefits including health, vision and dental, 401k and paid time off. Job Type: Full-time Customer Service: 1 year (Preferred) medical office: 1 year (Preferred) Education: High school or equivalent (Required) Language: Spanish (Required) Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off This Job Is: A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a college diploma