Post job

Customer service advocate jobs in Riverview, FL - 3,576 jobs

All
Customer Service Advocate
Customer Service Representative
Customer Service Agent
Service Representative
Call Center Specialist
Customer Support Specialist
Customer Relations Specialist
Customer Representative
Customer Specialist
Customer Service Desk
Customer Care Specialist
Representative
Customer Relations Representative
Customer Services Coordinator
Customer Support Associate
  • Customer Care Representative

    Certus Pest Inc. 4.3company rating

    Customer service advocate job in Tampa, FL

    WHO WE ARE Join the buzz at PURCOR Pest SolutionsTM, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest-growing name in pest control with a national footprint and a mission to protect what matters most - families and businesses. And guess what? We're on the hunt for passionate Technicians to join our stellar team! Apply now and let's conquer pests together! WHAT'S IN IT FOR YOU: Opportunity to earn commission on every call! Top reps are making $50-$70K! Competitive Base Pay PLUS daily bonuses. Medical, Dental & Vision Benefits (because health is wealth) Employer Paid Short-Term & Long-Term Disability (STD/LTD) (we've got your back) Employer Paid Life Insurance (yep, we've got that covered too) Paid Time Off (PTO) and Holiday Pay (time to recharge!) 401K Retirement Savings with Company Sponsored Match (who doesn't love free money!) Opportunities for advancement & career growth (sky's the limit!) JOB SUMMARY: Joining this career opportunity grants you the chance to become an integral member of a diligent team that has been delivering unwavering dedication, exceptional service quality, and unmatched customer service experience. YOU WILL BE RESPONSIBLE FOR: Answering and managing inbound customer service-related calls. Engaging customers in conversation to qualify each call, determine customer service needs and provide information on company products and services following call flow guidelines. Entering customer information into customer relationship management tools (Pest Pac, HubSpot) accurately and schedule appointments. Keeping records of customer interactions, transactions, comments and complaints. Provide professional customer support while offering additional services (Healthy Home Inspection) Answering in-depth account questions while researching and responding to billing inquiries. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Work Location: In person Requirements WHAT YOU NEED TO BE MOST SUCCESSFUL: The ability to work onsite at our local office/center Monday through Friday. Ability to type 45 wpm. A High School Diploma or equivalent. At least one (1) year of experience in a call center environment is highly preferred. Ability to pass a criminal background check and drug screening.
    $50k-70k yearly 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Support Specialist

    Alphabe Insight Inc.

    Customer service advocate job in Tampa, FL

    About Us Captura Hall is a forward-thinking organization dedicated to delivering exceptional communication, branding, and client-focused solutions. We combine creativity with strategic insight to help our partners communicate with clarity, purpose, and impact. Our team thrives on innovation, precision, and a commitment to excellence-ensuring every project reflects the highest professional standards. Job Description We are seeking a dedicated Customer Support Specialist to join our dynamic team in Tampa, FL. This role is ideal for individuals who are detail-oriented, highly communicative, and passionate about helping clients resolve inquiries with professionalism and accuracy. You will serve as a reliable point of contact, ensuring each interaction reflects Captura Hall's commitment to exceptional service. Responsibilities Provide timely and accurate support to customers through various communication channels Manage, track, and resolve customer inquiries with a solutions-driven approach Maintain organized records of client interactions and follow-up actions Collaborate with internal teams to escalate issues and deliver effective resolutions Ensure all customer communications reflect Captura Hall's standards of quality and professionalism Identify opportunities to improve processes and enhance the customer experience Qualifications Qualifications Strong communication and interpersonal skills Exceptional organizational and multitasking abilities Ability to problem-solve and remain composed under pressure High level of professionalism, integrity, and customer service mindset Ability to work independently and collaborate with a team Proficiency in basic computer systems and office tools Additional Information Benefits Competitive annual salary of $57,000 - $61,000 Opportunities for professional growth and internal development Supportive team environment and structured onboarding Skill-building and continuous learning opportunities Stable and rewarding full-time position
    $57k-61k yearly 5d ago
  • Customer Experience Specialist - FT

    Avis Budget Group 4.1company rating

    Customer service advocate job in Tampa, FL

    $16.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver this is your opportunity to join our team! What You'll Do: You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. You'll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step. Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction Collaborate with team members and management to coordinate timely vehicle pick-up and drop- off Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle Provide premium customer experience by delivering vehicles directly to customers What We're Looking For: Minimum 1 year experience in a customer service role, preferably hospitality or car rental Professional, friendly demeanor with a focus on customer satisfaction Strong verbal and written communication skills Technologically proficient and comfortable using various mobile devices Valid Driver's License Must be 18 years of age and legally authorized to work in the United States Ability to work in a fast-paced environment with strong multitasking and organizational skills Flexibility to work various hours not limited to evenings, weekends and holidays Willingness to work outdoors in all weather conditions On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On-the-job training Paid time off Medical, Dental and Other Insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars Above perks may vary based on full-time/part-time status and location Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. The fine print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Tampa Florida United States of America
    $16 hourly 1d ago
  • Customer Support

    Aptask 4.4company rating

    Customer service advocate job in Tampa, FL

    About Client: The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries. Rate: $20/Hr Job Description: Experience: 5+ years of experience as a Junior Banker/Relationship Specialist or a thorough Call Center Professional having interacted catering to high-net-worth client and commercial banking. Work schedule will start between the hours of 3AM - 7AM. Start times are based on business needs, and we re looking for candidates who can be flexible. Shifts may begin anytime between 3 AM and 7 AM, with most of the demand currently for earlier start times. Schedules are assigned based on the workload in each region. Functional Skills: Play the role of a Relationship Specialist High-touch relationship management Create client conversation scripts, criteria and supplemental materials Perform client outreach (calls, email, meetings), coordination, and associated reporting and tracking Perform migration data entry for manual conversions including client entitlement set up and support Interact with Bank and clients to facilitate collection of documentation. Provide Level 1 triage and help desk coordination and post conversion support. Track surge support weekly and forecast monthly to help you determine ongoing surge support needs Provide information for client training team to create materials. Effectively utilize resources and make decisions based on sound business judgement Technical / Non-Technical Skills: Thorough knowledge and understanding of Banking and Financial Industry Commercial banking Exhibit critical thinking and a higher degree of negotiation and dispute resolution skills Demonstrate ability to simplify and communicate complex technical procedures Hands on approach mindset. Provide White Glove Service Strong English Speaking skills. Need strong analytical skills and ability to think laterally Attention to detail and proactive Strong communication and interpersonal skills (Written and Verbal) Effectively collaborates and communicates with to ensure client satisfaction Detail oriented, while still providing reliable and consistent results. Dependable problem-solving skills. Having any experience in migration activities will be preferred. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $20 hourly 3d ago
  • Front Desk/Customer Service

    Arch Amenities Group

    Customer service advocate job in Tampa, FL

    Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities G Customer Service, Front Desk, Reservations, Retail, Instructor, Facility
    $23k-34k yearly est. 5d ago
  • Customer Care Specialist

    Cornerstone Family Ministries 3.5company rating

    Customer service advocate job in Tampa, FL

    JOB RESPONSIBILITIES: Serve as an integral part of a cohesive team that proactively supports all aspects of the Child Care Food Program (CCFP) claim process to insure that all centers under Cornerstone's CCFP sponsorship receive excellent training, coaching and customer service to insure compliance with the program while maximizing the benefit to all concerned. Serve as customer service liaison, providing relationship management of assigned food service partners sponsored by CFM Accurate and timely data entry of information received from assigned food service partners for compliance and claim processing. Request, set up and maintain Center Eligibility Rosters, Attendance Rosters and monthly claim records for assigned food service partners. Receive Claim forms and set up monthly files Process Claims and complete Claim forms Communicate with Center personnel to verify enrollment, attendance and claim information. Inform Centers of problems and needs with claim and reports Make monthly referrals to Technical Assistance Coaches and Management when Centers are out of compliance or need additional field training and accompany Technical Assistance Coaches or Management as needed. Follow up at all requests for information from Centers Request and collect child care licenses and other required compliance paper work for center files to keep assigned partners in good standing. Identify red flags that indicate a need for on-site technical assistance, training, nutrition education or other assistance to insure that the Center minimizes disallowances and stays on the program. Maintain files and documentation of all activities by recording all written, electronic and other communications regarding customers in the CNC call log and communicate any follow-up needed in a timely manner. Communicate in a timely manner if resources are required by other staff members to resolve a customer care need. Return all communication within the current business day or within 6 work hours. Provide phone coverage as needed to include the giving out of program information and handling requests in the absence of other Customer Care Specialists as needed and appropriate to insure that the customers needs are met as quickly as possible. Send out monthly packets to assigned partners to include up to date center information on monthly forms and adequate copies of monthly claim forms. Send out any additional mailings as needed for program purposes. Stay abreast of changes in CCFP requirements and other information that can impact claim processing and our customer's ability to provide nutritious food to the children in their care by attending training and continuously seeking out opportunities to improve customer service as well as accuracy and efficiency in processing claims. Participate in cross-training and overflow work relief for any area of the CCFP process as assigned. Stay abreast of all of Cornerstone's programs and represent Cornerstone's mission, vision and guiding values as an ambassador to the ministry at all times. Other duties as assigned. QUALIFICATIONS: Basic bookkeeping, accounts payable, accounts receivable or other billing experience Excellent verbal and written communication skills Excellent organizational skills Data base and computer skills At least 3 years of data entry experience in a customer service environment Good understanding of CCFP guidelines Strong time-management skills Accurate and timely handling of information 8 a.m. -4:30 p.m. (30-minute lunch break) 40-hour work week/5-8 hour days
    $26k-31k yearly est. 5d ago
  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service advocate job in Tampa, FL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Representative, Sales Representative, Manufacturing, Retail
    $30k-34k yearly est. 4d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer service advocate job in Tampa, FL

    Store 2700159: 1410 E Hillsborough Ave, Tampa, Florida 33604 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service
    $22k-27k yearly est. 4d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Brant Blessing-State Farm Agent

    Customer service advocate job in Zephyrhills, FL

    Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brant Blessing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual a plus.
    $28k-38k yearly est. 5d ago
  • Customer Service Representative

    Atkore 4.3company rating

    Customer service advocate job in Tampa, FL

    Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. Who we are looking for: Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment. This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL. What you'll do: Processing orders, quotes, credits, returns applications and other requests Communicating directly with customers or sales representatives either by telephone, electronically, or face to face Obtaining and evaluate all relevant information to handle inquiries and complaints promptly Answering basic technical inquiries Directing advanced technical requests and other unresolved issues to the appropriate resource Managing customer accounts Promptly responding and assisting customers with damaged shipments and/or mis-shipments Keeping good records of customer interactions and transactions Communicating and coordinating with internal departments and outside vendors Monitoring product stocking levels and inventory turns Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization Performing other related duties as assigned What you'll bring: High School diploma or equivalent Minimum two years business experience in a manufacturing or electrical customer service environment preferred Computer literacy and experience with Windows, Excel, Word, and Outlook Ability to manage a variety of concurrent tasks in a fast-paced work environment Time management, planning, and organizational skills Effective decision making and problem solving abilities Excellent interpersonal and communications skills Strong initiative and adaptable to change Must be able to thrive in a team environment All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability. Within 3 months you'll: Complete Atkore's onboarding and immersion program. Gain an understanding of how your role ties into Atkore's mission and strategic plan. Perform basic order inquiry, entry, and order follow-up activities. Within 6 months you'll: Handle an assigned territory independently from PO receipt to invoicing. Work towards meeting or exceeding the departments daily KPI metrics. Audit shipments for on time delivery and reconcile inventory and pricing discrepancies. Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values. Join our team and align yourself with an industry leader! As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives. Benefits available include: Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Paid Time Off Paid holidays Any leave required under federal, state, or local law Benefits are subject to vesting and eligibility requirements. Applications are being accepted on an ongoing basis.
    $40.6k-55.9k yearly 5d ago
  • Customer Service Coordinator

    CBRE Group, Inc. 4.5company rating

    Customer service advocate job in Tampa, FL

    Customer Service Coordinator Job ID 252758 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Phoenix - Customer Service, Customer Service Coordinator, Coordinator, Retail, Property Management, Service
    $28k-38k yearly est. 5d ago
  • Customer Service Representative

    Clearstream

    Customer service advocate job in Tampa, FL

    We are looking for a highly motivated, organized and detail oriented customer service representative. We are an independent insurance agency selling insurance and financial services for a major carrier. This job is primarily for customer service and support. You do not have to be licensed and we will train. You must be self motivated, outgoing, and goal oriented. This position is part-time 10am - 3pm Monday - Friday. Please submit a resume for consideration.
    $24k-32k yearly est. 5d ago
  • Administrative Representative

    Beryl Project Engineering

    Customer service advocate job in Tampa, FL

    Beryl Project Engineering is seeking a reliable, detail-oriented Administrative Representative to support our busy engineering and inspection office. This role focuses on answering calls, scheduling inspections, managing internal and external communication, and ensuring accurate data entry for our clients and internal teams. The ideal candidate excels in fast-paced environments while maintaining professionalism and strong organizational skills. Responsibilities & Duties Client Communication & Scheduling: Answer inbound phone calls promptly and professionally. Make outbound calls to schedule inspections or gather required information. Respond to client emails with accuracy and timely follow-up. Manage internal and external communication across departments and clients. Schedule inspections based on type, location, and inspector availability using company systems. Follow internal scripts and checklists to collect all required details. Administrative Support: Enter inspection and client information accurately into internal systems. Download permits, research property records, and attach required documents. Assist with daily administrative duties, routing information, and digital file organization. Monitor communication channels to ensure tasks are completed. Support multiple departments with administrative tasks. Documentation, Quality & Issue Resolution: Assist with preparing and reviewing reports, forms, or internal documentation. Maintain confidentiality of client and company information. Resolve issues when necessary, following company policies and procedures. Escalate concerns or unique situations when appropriate. Additional Tasks: Adapt to new processes as the company grows. Perform other administrative duties assigned by management. Education & Experience Requirements High school diploma or equivalent required. Minimum 3 years of administrative experience in a professional office environment. Experience in engineering, construction, real estate, or permitting is a plus. Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in Google Suite (Gmail, Drive, Sheets, Docs), Adobe, and general office software. Strong attention to detail, organization, and follow-through.
    $25k-40k yearly est. 5d ago
  • Customer Service Representative

    CCF Holdings LLC 4.4company rating

    Customer service advocate job in Tampa, FL

    Your Opportunity Customer Service Representative Instaloan Tampa, FL As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.50 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $14.5 hourly 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ayinde Matthews-State Farm Agent

    Customer service advocate job in Spring Hill, FL

    Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are seeking a Spanish-speaking, motivated and career-oriented professional to join our team at Ayinde Matthews State Farm, located in Spring Hill, FL. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products, including Auto, Home, Business, and Life Insurance. We are particularly interested in candidates who are fluent in Spanish, as we value the ability to effectively communicate with our Spanish-speaking customers and provide them with exceptional service in their native language. Responsibilities: • Provide prompt, accurate, and friendly customer service in both English and Spanish. This includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. • Utilize a customer-focused, needs-based review process to educate customers about insurance options and help them make informed decisions. • Maintain a strong work ethic with total commitment to success each and every day. As an Agent Team Member, you will receive: • Hourly pay plus commission/bonus • Health benefits (Medical, Dental, and Vision) with a 401(k) match • Paid time off (vacation and personal/sick days) • Valuable experience • Growth potential/Opportunity for advancement within the agency Requirements: • Excellent communication skills in both English and Spanish -written, verbal, and listening • Self-motivated (able to follow direction) • Detail- oriented • Proactive in problem-solving • Dedicated customer service • Ability to work in a team environment • Ability to effectively relate to a customer from diverse cultural and linguistic backgrounds • Property and Casualty license (must be able to obtain) • Life and Health license (must be able to obtain) Bilingual Advantage: As a Spanish-speaking agent, you will have competitive edge in our community, where many customers prefer to communicate in Spanish. Your ability to provide exceptional service in both English and Spanish will enable you to build strong relationships with a broader range of customers and drive business growth. Next Steps: If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $24k-32k yearly est. 5d ago
  • Bilingual Fraud Client Services Representative - 2nd Shift

    Bank of America 4.7company rating

    Customer service advocate job in Tampa, FL

    Tampa, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions. **Responsibilities:** + Identifies client needs and recommends solutions when fraud has been identified + Records data captured during client interactions accurately + Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis + Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy + Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls **Required Qualifications:** + Proficient in both English and Spanish + 1+ years of customer/client service experience, including experience handling difficult client situations + Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives + Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions + Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule + Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays + Communicates effectively and confidently with all clients to make their financial lives better + Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections + Comfortable receiving ongoing performance feedback and coaching + Ability to learn and adapt to new information and technology platforms + Minimum of an intermediate level of proficiency with computers and current technology **Desired Qualifications:** + 1+ years of experience in the banking/financial industry + 2+ years of experience working in a client service capacity **Skills:** + Conflict Management + Customer and Client Focus + Decision Making + Fraud Management + Oral Communications + Active Listening + Attention to Detail + Data Collection and Entry + Issue Management + Problem Solving + Adaptability + Collaboration + Critical Thinking + Influence **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 2nd shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $36k-57k yearly est. 5d ago
  • Airport Service Agent (SRQ)

    Clear 4.4company rating

    Customer service advocate job in Sarasota, FL

    CLEAR Service Agents work at the airport to assist customers with products & services that are provided by CLEAR. At CLEAR, we love what we do and we're obsessed with our members! Our Service Agents make magic happen every day, creating frictionless experiences. What is a CLEAR Service Agent? A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customer service to all passengers at the airport. Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike Comply with all security and safety guidelines, policies and procedures at all times Greet & engage with travelers and help answer any questions Assist and guide passengers as needed with all questions and concerns Comply with all security and safety guidelines, policies and procedures at all times You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers Daily use of CLEAR technology & helps to troubleshoot any technical issues as they arise Who You Are Customer obsessed - ensuring our customers are satisfied is one of our top priorities! Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere Positive and energetic attitude Open availability and flexibility is a must - ability to work a variety of shifts Previous customer service experience a must Ability to stand for up to 8 hours per day You must be 18 years of age or older How You'll Be Rewarded Free CLEAR membership for you + family/friends discounts 401(k) Retirement Plan, including a company match* 11 company-paid holidays (paid 1.5x if worked) See more of our amazing benefits, including any eligibility or specific location offerings, HERE! About CLEAR: With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With nearly 19 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by CLEAR. Reasonable accommodations for valid medical, religious, or other protected reasons will be provided CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $20k-27k yearly est. 3d ago
  • Customer Service Rep - DME

    Baycare Health System 4.6company rating

    Customer service advocate job in Largo, FL

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Summary: Responsible for entering new referrals and updates all existing patient information including demographics, insurance and benefit information. Verify insurance and benefits for Medicare, Medicaid, Managed Care, and Workers Comp and Commercial Plans. Securing authorization for services provided by BayCare HomeCare from the payers. Answer telephones promptly and courteously. Responding to emails and voicemails promptly. Responsible for selecting the appropriate equipment completing a work order and creating a delivery ticket including securing all required information to provide quality service and an accurate bill. Responsible for accurate ICD9 coding, HCPCs, and medical terminology. Assist patients by troubleshooting BCHC equipment over the telephone. Understand and basic use of right fax utility. Minimum Qualifications: Education: Essential: * HS Graduate or Equivalent GED Experience: Essential: * Customer Service related one year Facility: BayCare Health System, Durable Medical Equipment Home Care Location: Largo, FLStatus: Full Time, Exempt: NoShift Hours: Varies Weekend Work: Occasional On Call: No Equal Opportunity Employer Veterans/Disabled
    $29k-35k yearly est. 3d ago
  • Customer Experience Representative

    J l Marine Systems Inc. 4.4company rating

    Customer service advocate job in Tampa, FL

    Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.
    $26k-31k yearly est. 42d ago
  • Customer Service Inbound

    Partnered Staffing

    Customer service advocate job in Largo, FL

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Tittle: Customer Support Representative Location: Largo , FL Must have: 1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day) 2. Call center or retail customer service experience. 3. Excellent clear communication skills 4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017. 5. Must be able to start 8/22 Job Description: Role and Responsibilities Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week Determine specific breakdown location, and secure appropriate dispatch service for the customer Represent well established and internationally known brands Work in a positive, production driven environment Qualifications and Education Requirements Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide Ability to read maps and utilize internet resources to determine customer's location Active listening skills 1-2 years of experience in Customer Service (Call Center preferred) High School Diploma or equivalent Schedule Flexibility is a must Desire to help others Possess a positive attitude Regular, predictable attendance is an essential function of this job Preferred Software Skills (please include skill level for each) Intermediate Microsoft Office/Windows Proficiency Basic PC knowledge and ability Additional Information Please contact Roja Maturi at 727-378-1166
    $37k-84k yearly est. 14h ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Riverview, FL?

The average customer service advocate in Riverview, FL earns between $25,000 and $39,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Riverview, FL

$31,000

What are the biggest employers of Customer Service Advocates in Riverview, FL?

The biggest employers of Customer Service Advocates in Riverview, FL are:
  1. Carvana
Job type you want
Full Time
Part Time
Internship
Temporary