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Best customer service representative manager certifications
The best certifications for a customer service representative manager are Certified Pharmacy Technician (CPhT), Certified Management Accountant (CMA), and International Accredited Business Accountant (IABA).
Customer service representative manager certifications demonstrate your competency as a customer service representative manager to employers. However, not all customer service representative manager certifications provide the same value.
Below is a list of the best customer service representative manager certifications. Obtaining a customer service representative manager certification will give you a leg up when you apply for jobs and increase your potential salary.
11 best certifications for customer service representative managers
| Rank | Customer service representative manager certification | Organization |
|---|---|---|
| 1 | Certified Pharmacy Technician (CPhT) | PTCB |
| 2 | Certified Management Accountant (CMA) | IMA |
| 3 | International Accredited Business Accountant (IABA) | ACAT |
| 4 | Certified Insurance Service Representatives (CISR) | TNA |
| 5 | Certified Medical Office Manager (CMOM) | PMI |
| 6 | Certified Customer Service Representative (CCSR) | ICB |
| 7 | Food Safety Manager Certification | NRSFP, FSMC |
| 8 | Certified Information Technology Professional (CITP) | AICPA |
| 9 | Certified Manager Certification (CM) | ICPM |
| 10 | Master Certified Electronics Technician (CETma) | ETA |
| 11 | Certified Sales Professional (CSP) | MRERF |
11 best customer service representative manager certifications
1. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Management Accountant (CMA)
The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. International Accredited Business Accountant (IABA)
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? No
4. Certified Insurance Service Representatives (CISR)
The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide exceptional customer service.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
5. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
6. Certified Customer Service Representative (CCSR)
Applicable to financial services professionals who have completed the AIB Customer Service Representative Certificate and who function as customer service representatives.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
7. Food Safety Manager Certification
The National Registry's Certified Food Safety Professional examination has been developed following the strictest test development procedures. The Certified Food Safety Manager examination is accredited by the American National Standards Institute using standards set by the Conference for Food Protection.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
8. Certified Information Technology Professional (CITP)
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
9. Certified Manager Certification (CM)
The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
10. Master Certified Electronics Technician (CETma)
A technician with six or more years combined work and electronics training may be eligible for the ETA Master Certified Electronics Technician (CETma) certification. The Master certification was created to showcase those technicians who are able to demonstrate proficiency in the many fields of electronics. In addition to the Associate level certification, one must successfully obtain six other certifications, with no more than two originating from the same specialized category, in order to qualify.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
11. Certified Sales Professional (CSP)
The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for a customer service representative manager?
The best customer service representative manager certification is Certified Pharmacy Technician (CPhT). The Certified Pharmacy Technician (CPhT) is awarded by the Pharmacy Technician Certification Board. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this customer service representative manager certification:
- To become a certified Certified Pharmacy Technician (CPhT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What certifications can impact a customer service representative manager career and salary?
The International Accredited Business Accountant certification will help you to secure a customer service assistant position, which will increase your pay and career trajectory. A customer service assistant's average salary is $29,532 whereas customer service representative managers make an average salary of $32,048.
The most common combination of customer service representative manager certifications include: Certified Pharmacy Technician (CPhT), Certified Management Accountant (CMA), and International Accredited Business Accountant (IABA).
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